leadership in education-1.ppt
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Leadership in Education
Leadership is the ability to influence through communication the
activities of others , individually or as a group, toward theaccomplishment of worthwhile, meaningful and challenging
goals
One cannot be a leader unless there are people (co-workers,
followers) to be led Leadership involves the application of influence skills. The use
of skills has a purpose; to accomplish goals
To bring about influence, so important goals are achieved
The influence is brought about not only directly throughauthority or motivation, but also indirectly through role
modeling
Employees generally have higher expectations of leaders as
models or exemplars of the organization 1
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The Core of Leadership: InfluenceThe exercise of influence is the essence of leadership behavior
Leaders use influence as their primary tool to move the organization toward its
goals, while managers in addition to influence, use tools such as
compensation, employees feedback and evaluation
Influence strategies
Reason- Using facts and data to develop logically sound argument Friendliness-Using supportiveness, praise, and the creation of goodwill
Coalition-Mobilizing others in the organization
Bargaining- Negotiating through the use of benefits and favors
Assertiveness-Using a direct and forceful approach Higher Authority-Gaining the support of higher level in the hierarchy to
add weight to the request
Sanctions- Using rewards and punishment
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Leadership qualities: Literature search
Lets say, I am interested in qualities leader posses and browse ERIC Thesaurus under
Term related toLeadership qualities, I will find the following:
Administrative Qualifications Leadership EffectivenessCollegiality Leadership Qualities
Leaders Leadership Responsibility
Leadership Leadership Training
Prestige
If the term Prestige is of interest to me, I begin to wonder if Leaders possessome sort of Prestige, I browse the ERIC Thesaurus under Term Prestige, Iwill find the following:
Awards Professional Recognition
Careers Reputation
Caste Selective CollegesLeadership Qualities Social Status
Popularity Status Need
Prestige
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THE FIELD OF ORGANIZATIONAL BEHAVIOR
Organization is a social unit or human grouping deliberatelyconstructed and reconstructed to achieve specific objectives
An organization is a consciously coordinated social unit, composed of
two or more people, that functions on a relatively continuous basis toachieve a common goal or a set of goals
The define purpose of any organization is shaped to a large degree bythe organizational framework, or structure that determine its context
ORGANIZATIONAL BEHAVIOR (OB) is the systematic study of theaction and attitudes that people exhibit within organizations
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The field of OB seeks to replace intuitive explanation with systematic study
OB compasses the behavior of people in such diverse organizations asmanufacturing and service firms; schools; hospitals; charitable
organizations, and local, federal and state agencies
OB is applied behavior science and as a result, built upon contribution from
several behavioral disciplines
Psychology is the science that seeks to measure, explain, and some times
change the behavior of humans and other animals. Psychology focus on the
individual
Sociology study the social system in which individual fill their roles.
Sociology studies people in relations to their fellow human beings
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Sociology
It focuses on the influence of people on one another
Anthropologyis the study of societies to learn about human beings and their
activities
Political Science is significant to the understanding of behavior in organizations.
Political Science is the study of behavior of individuals and groups within a
political environment
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Behavioral Science Contribution Unit of analysis Output
Learning
Motivation
Personality
Emotions
Training
Individual decision making
Leadership Effectiveness
Job Satisfaction
Performance appraisal
Attitude measurement
Job design
Work stress
Group Dynamics
Work Teams
Communications
Status
Power
Conflict
Formal Organization Theory
Organizational technology
Organizational Change
Organizational Culture
IndividualPsychology
Sociology
Study of
Organizational
Behavior
Individual
Group
Organization
System
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Behavioral change
Attitude Change
communication
Group Decision making
Group Processes
Comparative Values
Comparative AttitudesCross cultural analysis
Organizational CultureOrganizational Environment
Conflict
Intraorganizational politicsPower
Anthropology
Political Science
Social Psychology
Study of
Organizational
BehaviorOrganization System
Group
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The Nature of Educational LeadershipEducational Leadership involves Values, Morals and Ethics
The purposes of education in the 21st century are to reflect the changing
context of educational organizations
Educational Administrators will have to create communities of reciprocal
caring and responsibility
Creation of such Communities can be accomplished only if educational leadersare authentic and truly human
Educational Administrators should believe in, value, and committed to the
ideal of common good, and the right of every student to a quality
education, and development of a caring school community
A school administrator is and educational leader who promotes the success ofall students by acting with integrity, fairness and in an ethical manner
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The Nature of Educational Leadership in Organizations
The process of mobilizing, in conflict or in competition with others,Institutional, political, psychological and other resources so as to arouse
and satisfy motives of followers
Thus, a dynamic interactive relationship between members of a group and
individual collectively acknowledged by the group as a leader
Leadership is a group function: It occurs only when two or more peopleinteract
Leaders intentionally seek to influence the behavior of other people
Thus, any concept of leadership deals with exercising influence on othersthrough social interaction
To understand Leadership, we must examine the nature and quality of social
interactions involved
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The School: The Context for LeadershipThe responsibilities of school leadership are best understood within Organizational context
Leaders emerge to guide organization and together fulfill a purpose. Leadersare in service to organizations, to individual who comprise the organizationand to the clients that organization serve.
Three metaphors of organizational Context:
School as Machine: Exhibit many qualities reflective of scientific managementera. Leaders of such schools attempt to control power and knowledge and
manage the organization, so that order, predictability and tradition aremaintained. A tendency to manage rather than lead and becomes outdatedand obsolete
School as Organism: Exhibit growth and adaptive qualities. Human needs areacknowledged and met while growth is facilitated
School as Brains: Learning organizations, characterized as thinking/learningmodels, reflect the brain metaphor. Principals are facilitators who enablethe free flow of communication and exchange of ideas
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Effective leaders are judged by followers reaching their potential.
Consequently Education Leaders must model a range of behavior, including:
Creating and communicating a core set of beliefs and values, whileunderstanding and meeting short term goals
Building bridges among people and their ideas, and assisting people indiscovering their creative potentials
Challenging traditional ideas, assumptions and structures
Embracing ambiguity and applauding serendipity
Reflecting on current activities and events
Seeking new perspectives in their lives
Engaging in life long learning
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The purposes of Leadership is to:
Create a supportive environment where people can thrive, grow, and live
with peace with one another
Promote harmony with nature and thereby provide sustainability for
future generation
Create communities of reciprocal care and shared responsibility- where
every person matters and each persons welfare and dignity is respected
and supported
All leaders must carefully examine their values and beliefs so they can act
responsibly and ethically
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Leadership consists in providing information and new knowledge
Maintaining interactions
Creating new alignments
Connecting people
Continuously improving and learning
Assessing Results
Sustaining capacity, and
Institutionalizing improvement
Leaders should encourage collaboration within the school, the district and state
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Distinguishing Management from Leadership
No clear line separate the two, but Management is different from Leadership
Focus of the role:
Managers focus on the moment to moment organizational performance.
Leaders think of the long- term goals of the organization
Managers are primarily concerned with process, and Leaders are primarily
concerned with substanceThe process versus substance distinction is useful in understanding the contrast
between management and leadership
Most Managers must also be good leaders and most leaders must be goodmanagers
Typically, Good leaders scarifies micromanagement of the bottom line in favorof macroscopic understanding of its enterprise, its associate and its strategicdirection
Leadersare less likely to be deemed Workaholic, or taskmaster by theirassociates
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Distinguishing between leaders and Managers..
They (Leaders) think longer term-beyond the days crisis, beyond thequarterly report, beyond the horizon
In thinking about the unit they are heading, they grasp its relationships tolonger realities, the larger organization they are a part, external to theorganization, global trends
They reach and influence constituents beyond their jurisdictions, beyondboundaries. Thomas Jefferson influenced people all over Europe. Gandhiinfluenced people all over the world.
They put heavy emphasis on the intangibles of vision, values, motivation andunderstand intuitively leaders interaction
They have the political skill to cope with conflicting requirements of multiple
constituenciesThey think in Terms of renewal. The leader or Leader/manager seeks the
revision of process and structure by ever changing reality
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The many kinds of LeadersLeaders come in many forms, with many styles and diverse qualities
There are quiet leaders and leaders you can hear in the next country
Some find their strength in eloquence, some in judgment, some in courage
The diversity is almost without limit:
Churchill, the splendid eloquent old worrier
Gandhi, the visionary and the shrewd mobilizer of the people
Lenin, the coldly purposeful revolutionary
All great leaders, but extraordinary diverse in personal attributes
We should give young people a sense of the many kinds of leaders and stylesof leadership, and encourage them to move toward those models that areright for them
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Approaches to understanding Leadership
Leadership has been one of the most studied topics in management, yet the
conclusion reached are contradictory, exaggerated and controversial
The three main approaches at the center of the debate surrounding leadership are
as follows:
Trait theory of Leadership attributes performances among employees to theindividual characteristics (traits) of Leaders (physical, personality, mental)
Behavior theory of Leadership attributes performance differences to the behavior
and style of leaders
Contingency theory of Leadership The leaders behavior and style in combination
with situational factors are the key reasons for performance differences
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Leadership is an elusive characteristic that is easy to spot,butdifficult to define
What makes some one a good leader?
Think about three strong leaders that you know, what makes them goodleaders? Do they posses common characteristics?
Now think about three strong managers that you know. what makes them goodmanagers? How are they different from leaders?
A good analogy to keep in mind when comparing Management to Leadershipis: Managers climb the corporate ladder, leaders make sure the ladder isleaning against the right wall
Managers are people who do things right and leaders are people who do theright thing
Elusive: vague, indefinable, hard to pin down
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The Five Levels of Leadership
Level 5: Executive:Builds enduring greatness through a paradoxical blend of personal humility andprofessional well. HUMALITY + WILL = LEVEL5 They are: modest andwillful, humble and fearless
Level 4: Effective Leader:Catalyzes commitment to and vigorous pursuit of a clear and compelling vision,
stimulating higher performance standardsLevel 3:Competent Manager:Organizes people and resources toward the effective and efficient pursuit of
predetermined objectives
Level 2: Contributing Team Member:
Contributes individual capabilities to the achievements of group objectives andworks effectively with others in group setting
Level 1:Highly Capable individual:
Make productive contribution through talent, knowledge, skills, and good workhabits
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The Nature of Managerial works
Managers mange things (Finance, inventories and programs) not people
Management inall business and organizational activities is the act of gettingpeople together to accomplish desired goals and objectives using available
resources efficiently and effectively.
Management comprisesplanning, organizing, staffing, leading or directing,
and controlling an organization (a group of one or more people or entities)
or effort for the purpose of accomplishing a goal
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Basic functions
Management operates through various functions, often classified as planning,organizing, staffing, leading/directing, controlling/monitoring and motivation.
Planning: Deciding what needs to happen in the future (today, next week,next month, next year, over the next five years, etc.) and generating plans foraction.
Organizing: (Implementation) pattern of relationships among workers,making optimum use of the resources required to enable the successfulcarrying out of plans.
Staffing: Job analysis, recruitment and hiring for appropriate jobs.
Leading/directing: Determining what needs to be done in a situation andgetting people to do it.
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Basic functions
Controlling/monitoring: Checking progress against plans.Motivation: Motivation is also a kind of basic function ofmanagement, because without motivation, employees cannotwork effectively. If motivation does not take place in anorganization, then employees may not contribute to the otherfunctions (which are usually set by top-level management).
Basic roles Interpersonal: roles that involve coordination and interaction
with employees. Informational: roles that involve handling, sharing, and
analyzing information. Decisional: roles that require decision-making.
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Management skills
Political: used to build a power base and establish connections.
Conceptual: used to analyze complex situations.
Interpersonal: used to communicate, motivate, mentor and delegate.
Diagnostic: the ability to visualize most appropriate response to a situation.
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Management and Leadership: Basic Function of Management:Planning, Organization, Command, Coordination, and Control
1. Division of work: The principal of specialization and efficiency2. Authority and Responsibility: The right to give orders and the power to exact
obedience
3. Discipline: Essential for smooth running of business
4. Unity of command: An employee receive order from superior only
5.Unity of direction: one head and one plan for activities with the same
objectives
6. Subordination of individual interests to general interests
7. Remuneration of Personnel: Compensation should be fair
8. Centralization: Essential to the organization and its natural consequence oforganizing
9. Scalar Chains: The chain of superiors ranging from the ultimate authority to
the lowest rank
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Basic Function of Management: Planning, Organization,Command, Coordination, and Control
10. Order: The organization should provide an orderly place for every individual11. Equity: Equity and sense of justice pervade the organization
12. Stability of Tenure of Personnel: Time needed for employee to adopt to work
and perform efficiently
13. Initiative: At all level of organization ladder zeal and energy are augmented
by Initiative
14. Team work: The need for team work and the maintenance of interpersonal
relationships
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Leadership Competenciescan be thought of as the state or quality of beingwell qualified to perform a task.
A person gains competency through education, training, experience, ornatural abilities.
The competency is an observable and measurable knowledge and skills.
The knowledge and skills must distinguish between superior performers
(or exemplary performance) and other performers.
Since its initial conception, attitudes, traits, or personalities have also
played a major role in competencies, even though they are not normally
thought of as being observable and measurableAttributes> Competencies> Performance Outcomes
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Leadership Competencies..
Administrators are expected to be Effective Leaders and Efficient Managers
Success in Administration depends on ones overall Leadership ability
Leadership competencies are leadership skills and behaviors that contribute tosuperior performance
By using competency based approach to leadership, organizations can betteridentify and develop their next generation of leaders
By looking at an individuals current competencies and comparing those to theskills necessary to fill a leadership position, organizations can make
informed decision in hiring, developing and promoting leaders
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Leadership Competencies
Successful leadershipis the ability to lead others to behave as the manager intendedEffective Leadership results in managers intentions being realized as well as the
need of the employee being satisfied
Leading the organization:
Managing change(Planned change, Spontaneous change, Evolutionary change)
Managing politics and influencing others
Taking risks and innovation
Setting Vision and strategy
Managing the work
Enhancing business skills and knowledge
Understanding and Navigating the organization
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Leadership CompetenciesSolving problems and making decisions
The competency ofDecision Makingmight include the following behavioralindicators:
Dealing with difficult decisions:
Able to connect information together in order to diagnose problem.
Determines root cause to fully resolve issue
Sensitive to the needs of others when dealing with divisive issues.
Commits to a course of action:
Can make decisions quickly when necessary.
Seeks the correct answer and understands the impact that the decision
could have on other organization issues.Dealing with difficult decisions:
Avoids making decisions and often waits for others to make the decision.
Does not take responsibility for wrong or ineffective decisions.
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Leadership CompetenciesCreative Problem Solving
Identifies and collects information relevant to the problem. Uses brainstorming techniques to create a variety of choices.
Selects the best course of action by identifying all the
alternatives and then makes a logical assumption
Interpersonal Skills Treats others with respect, trust, and dignity.
Works well with others by being considerate of the needs and
feelings of each individual.
Promotes a productive culture by valuing individuals and theircontributions
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Leadership CompetenciesManage Client Relationships
Works effectively with both internal and external customers. Gathers and analyzes customer feedback to assist in decision
making.
Self-Direction
Establishes goals, deliverables, timelines, and budgets withlittle or no motivation from superiors (self-motivation rather
than passive acceptance).
Assembles and leads teams to achieve established goals
within deadlines
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Leadership Competencies
Flexibility
Willingness to change to meet organizational needs.
Challenges established norms and make hard, but correct decisions.
Adapts to stressful situations.
Build appropriate relationships
Networks with peers and associates to build a support base. Builds constructive and supportive relationships
Professionalism
Sets the example.
Stays current in terms of professional development. Contributes to and promotes the development of the profession through
active participation in the community.
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Leadership CompetenciesFinancial
Does not waste resources.
Looks for methods to improve processes that havea positive impact on the bottom line.
Business Acumen
Reacts positively to key developments in area of expertisethat may affect our business.
Leads process improvement programs in all major systemsfalling under area of control.
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Leadership Competencies
These are the skills needed to drive the organization onto the cutting edge ofnew technologies.
Leadership Competencies form the basic structure that separates leaders from
bosses.
These skills create the walls and interiors of the pyramid. Without them, a
leader is just a hollow windbag, or as Scott Adams of Dilbert fame bestcharacterizes it, "a pointy-head boss.
Leadership Abilities
Displays attributes that make people glad to follow.
Provides a feeling of trust.
Rallies the troops and builds morale when the going gets tough.
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Leadership Competencies
Visioning Process Applies effort to increase productiveness in areas needing the most
improvement.
Creates and set goals (visions).
Senses the environment by using personal sway to influence subordinatesand peers.
Gain commitment by influencing team to set objectives and buy in on theprocess.
Reinforces change by embracing it (prevents relapse into prior state).
Create and Lead Teams
Develops high-performance teams by establishing a spirit of cooperationand cohesion for achieving goals.
Quickly takes teams out of the storming and norming phases and into theperforming phase.
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Leadership Competencies
Foster Conflict Resolutions (win-win)
Effectively handles disagreements and conflicts.
Settles disputes by focusing on solving the problems, without offendingegos.
Provides support and expertise to other leaders with respect to managingpeople.
Evaluates the feasibility of alternative dispute resolution mechanisms.
Project Management
Tracks critical steps in projects to ensure they are completed on time.
Identifies and reacts to the outside forces that might influence or alter theorganization's goals.
Establishes a course-of-action to accomplish a specific goal.
Identifies, evaluates, and implements measurement systems for current andfuture projects.
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Leadership Competencies
Implement Employee Involvement Strategies Develops ownership by bringing employees in on the decision
making and planning process.
Provides the means to enable employee success, whilemaintaining the well-being of the organization.
Develops processes to engage employees in achieving the
objectives of the organization.
Empower employees by giving them the authority to getthings accomplished in the most efficient and timely manner.
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Leadership Competencies
Coach and Train Peers and Subordinates Recognizes that learning happens at every opportunity (treats
mistakes as a learning event).
Develops future leaders by being involved in the companymentoring program.
Provides performance feedback, coaching, and careerdevelopment to teams and individuals to maximize their
probability of success.
Ensure leadership at every level by coaching employees to
ensure the right things happen. Ensures performance feedback is an integral part of the day-
to-day activities.
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Leadership Competencies
Leaders concentrate on:
Strategic vision and about the direction the organization should go, and theleaders non coercive skills in drawing subordinates into the active pursuit
of the strategic view
Leading the Self: To lead is to understand the dynamics of the change process
Demonstrating Ethics and Integrity Displaying drive and purpose
Exhibiting leadership stature
Increasing your capacity to learn
Managing yourself
Increasing self awareness
Developing adaptability
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Leadership Competencies
Leading others:Leadership is purposeful. The shared goals becomes a
common enterprise because they are developed together
Communicating effectively (able to express a vision and sense of mission)
Developing others (Develop teachers and staff to be able to do what needs
to be done) Valuing diversity and differences (Create a culture of positive shared
values)
Building and maintaining Relationships (Motivate and inspire people to
want to do what needs to be done)
Managing effective team and work groups (Group support for Objectivesand team members ability to work together in solving problems)
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The Essential of Educational Leadership
Power and Influence (The concept of power, influence and control are
frequently used interchangeably)
The classic definition of power is the ability to get others to do what you want
them to do
Powercan also be defined as any force that results in behavior that would not
have occurred if force was not present
Powermay Coercive (based on fair of death, maiming, starvation, imprisonment
or other significant personal injury or loss), or
Based non threatening persuasion or suggestion
Controlling access to information, instrumentation and resources is alsopower
Legitimate poweris based on peoples perceptions of the leaders right orauthority to make them do things because of his or her role or position in the
organization
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Reward Power is the power given to managers that attain administrativepower over a range of rewards (such as raises and promotions).
Employees who work for managers desire the reward from the manager and
will be influenced by receiving it as a result of work performance
Expert poweris attained by the manager due to his or her own talents such asskills, knowledge, abilities, or previous experience. A manager who has
this power within the organization may be a very valuable and important
manager in the company
Charisma Power: A manager who has charisma will have a positive influenceon workers and create the opportunity for interpersonal influence
Variety of Individual Power
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Managerial traits and skills:
People Relationship skills: the more skill the managers have inrelating to the groups and individuals, the more effective they
can be
Strategic planning abilities: Define goals and objectives and think
clearly about the futureBasic communication: Express oneself effectively both orally and
in written form
Communicate plans and activities in a manner that supports
strategies for employee involvement Actively listen to others
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Leading Change in School Organization
Adult Learning
Understand and appreciate the diverse experiences of learners.
Facilitate self-directed and help with the informal learning of others.
Instructional Design
Use the Instructional Design (ISD) model: Conduct needs assessment and analyze for performance needs.
Design for maximum performance.
Development material by fleshing out design.
Deliver (implement) learning package.
Evaluate using formative and summative methods throughout entire
process.
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Leading Change in School Organization
Rapid Design Uses prototypes for to quickly create and deliver learning packages.
Consulting
Determine stakeholder's needs.
Negotiate a solution.
Ensure solution fulfills a business and/or organization requirement.
Instruction
Plan and prepare for instruction
Engage learners though out entire instruction. Demonstrate effective presentation and facilitation skills.
Provide clarification and feedback.
Provide retention and transfer of newly learned skills and knowledge.
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Traditional Leadership Theories
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Traditional Leadership TheoriesThe complex process of Leadership enables people to realize their full potential
and that of the organization
Traits
Skills
Style
Situation,
Contingencies
Path GoalSocial Exchange
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New Paradigms of Leadership Theories
Transformational Leadership
Shared Team Leadership
Distributed Leadership
Feminist Theory
Moral Leadership
Social Justice
Leadership Substitutes
Multicultural Leadership and Diversity
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Leadership styles and LeadersThe four types of Leadership styles are as follows:
System 1. (Exploitative Authoritative). Management does not subordinates,who are not free to discuss issues with supervisor and whose opinion are
not sought in solving a problem
Motivation comes from fear, threats, occasional rewards,
Communication Comes down fro m higher management
Goals are ordered from high where all decisions are made
System 2. (Benevolent Authoritative). Management and Employees exist
in a Master Servant relationship
Some involvement of employees, more rewards than in system 1
Slightly better communication up
Not giving much latitude to employees to do their own things
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Leadership styles and Leaders
System 3. (Consultative). Management controls things, but employees areconsulted before solutions to problems and decisions are made bymanagement
Unpleasant or unfavorable information is not offered freely
Employees feel they will perform some roles in decision making, but
Their contribution may not always be taken seriously
System 4. (Participative Group). Management trusts employees, regards themas working willingly toward achieving organizational objectives
People are motivated by rewards and are involved in all level ofdiscussion and decision important to them
Communication is quite accurate and goes up, down, and across.
Goals are established with the participation of the people who will haveto work to achieve them
The participatory style is associated with effective performance
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L d hi l d L d
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Leadership styles and Leaders
Six Common Leadership Styles
Visionary: inspired by articulating a heartfelt, shared goals; routinely giveperformance feedback and suggestions for improvement of that goal
Coaching: take people aside for a talk to learn their personal aspiration;
routinely give performance feedback in those terms and stretches
assignments to move toward those goals
Democratic: Knows when to listen and ask for input; gets buy-in and drawson what others know to make better decisions
Affiliative: Realizes that having fun together is not a waste of time, but build
emotional capital and harmony
Pacesetting: Leads by hard driving example and expects others to meet the
same pace and high performance standards; trends to Fs not AsCommanding: Gives orders and demand immediate compliance; tends to be
coercive
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Leadership is the process ofsocial influence in which one person can enlist the aid and
support of others in the accomplishment of a common task
Leadership is "organizing a group of people to achieve a common goal" Intelligent Leadership style: A leaders habitual style of interacting can
either energize or demotivate people
trait theories still:
focus on a small set of individual attributes such as Big Five personalitytraits, to the neglect of cognitive abilities, motives, values, social skills,
expertise, and problem-solving skills;
fail to consider patterns or integrations of multiple attributes;
do not distinguish between those leader attributes that are generally not
malleable over time and those that are shaped by, and bound to, situationalinfluences;
do not consider how stable leader attributes account for the behavioral
diversity necessary for effective leadership.
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Leadership styles.
Strategic Leadership
Transactional Leadership
Visionary Leaders
Charismatic Leadership
Team Design Leadership
Servant Leadership (Customer service leadership)
Instructional leadership
Entrepreneurial Leadership (Balanced Leadership)
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Islamic Leadership
Leadership Role from Islamic Perspective
The Morale base of Islamic Leadership
Coaching as Tarbiyyah and self development
Multiple Frame in Islamic Leadership
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Functional Administrative Process of Educational Leadership
Motivation
Decision Making
Communication
Knowledge and Change
Managing Anger and Stress
Managing Anger
Managing Stress
Self Help Intervention to manage stress
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Emotional Intelligence and Educational Leadership
Emotional Intelligence in Human Development
Emotional Intelligence in Educational Development
Multiple forms of Intelligence
Decision Making process
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The Competencies of Emotional Intelligence
Self Awareness with regard to emotions
Emotional Expression
Commitment
Creativity
Resilience
Optimism
Compassion
Interpersonal Connections
Personal Power and Integrity
Emotional Regulations