Launching Youth Into Digital Careers

2017 Annual Report

Visionaries

Innovators

Builders

Strategic Scaling Initiative

3

NYC

105 GIBSON CENTRE

(MARKHAM)

RYERSON UNIVERSITY

Aug. 2016 – 2nd GTA

location, York Region

NPower Canada founded

2014 - 1st GTA location,

Central TorontoNPower Inc. founded

2001

MISSISSAUGATRAINING CENTRE

MLSE LAUNCHPADAug. 2017 – 4th GTA

location, Peel Region Feb. 2017 – 3rd GTA

location, Central

Toronto

2017 | 443 trainees

2016 | 191 trainees

2015 | 86 trainees

2018 Goal | 500+ trainees

The Youth Whom We Serve

We serve low-income young

adults ages 18-29 from diverse

backgrounds.

We aim for gender parity in all of

our programs; 42% of NPower

Canada alumni to date are

female.

89% of youth are from

racialized communities,

including many

New Canadians.

34% of youth are in receipt of

social assistance (OW, ODSP).

Participants also include

LGBTQ2SIA youth and

persons with disabilities.

Successful Outcomes

Examples of positions that our 2017 graduates have secured include:

Business and Systems Integration Associate, Accenture

Technical Support Analyst, BMO Financial Group

Quality Assurance (QA) Analyst, CIBC

Bilingual English/Spanish Technical Support, CDI Computers

Mobile Applications Developer, CGI

Junior Analyst, Deloitte

Intermediate Support Representative, IBM

Help Desk Analyst, RBC

Service Desk Technician, Rogers Communications

Business Analyst, Scotiabank

Field Service Technician, Soroc Technology

Data Analyst, TD

Project Control Officer, TELUS

80%+ of NPower Canada alumni secure employment and/or enroll in postsecondary

education within 6 months of graduating

Participating Employers

EMPLOYERS WHO HAVE HIRED 25 - 50+ NPOWER CANADA PARTICIPANTS

Accenture

CIBC

City of Toronto

RBC

Rogers Communications

Soroc Technology

TD Bank

Teleperformance

EMPLOYERS WHO HAVE HIRED 5 - 24 NPOWER CANADA PARTICIPANTS

Bell Canada Cisco BMO

CDI Computers Compugen Deloitte

Ecobee Gatestone & Co. George Brown College

Herjavec Group IBM Morneau Shepell

Ricoh Shaw Tucows

Since 2014, NPower Canada has partnered with more than 135 employers to

launch bright, motivated and diverse young adults into digital careers

2017 Milestones and Achievements

Jan. 2017: Piloted new employer-driven Software Development and Testing program

stream, placing youth into programming, software development and QA roles.

Feb. 2017: Launched 1st cohort of Digital Customer Care program at MLSE LaunchPad, a

brand new youth community centre housing our 2nd downtown Toronto site.

Aug. 2017: Launched our 1st Peel Region cohort of 66 young adults at the Mississauga

Training Centre, our new program delivery site in Peel.

By the end of 2017:

➢Expanded from 2 to 4 program delivery sites in the GTA.

➢Served 443 young adults in 2017, up 132% from 191 youth in 2016.

➢Launched 2 new program streams achieving 80%+ job placement outcomes.

2017 Outcomes and Impact

➢443 young adults enrolled in NPower Canada programs across the GTA.

➢76% of enrollees successfully completed the NPower Canada program.

➢84% of NPower Canada graduates secured employment and/or enrolled in

postsecondary education within 6 months of program completion.

➢80%+ alumni remain employed 12, 24 and 36 months post-graduation.

➢The average NPower Canada enrollee entered the program with a household

size of 3.6 members and a before-tax annual household income of $32,897;

6 months later, newly employed NPower Canada graduates have earned an

average starting salary of $38,626, doubling their prior household incomes

and lifting themselves and their families out of poverty.

Workforce Development Program Model

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TRAINING

10-15-weeks of daily

professional and technical

skills training, including

industry certifications,

simulated workplace

environment and corporate

guest speakers.

JOB PLACEMENT

Graduates are hired for

co-op, contract and

permanent roles

CAREER

ADVANCEMENTGraduates receive coaching,

mentorship, ongoing job

placement and networking

supports for 5 years post-hire

2-week readiness training

including career

exploration, aptitude

assessment and

employability coaching

BOOTCAMP

Corporate Partnership Opportunities

10

LEADERSHIP & GIVING

Donate through your corporate social responsibility program

Speak with us about joining our National Board of Directors

RECRUIT OUR GRADUATES

Hire proven, reliable and vetted entry-level tech talent

We curate a roster of candidates to align with your expectations and requirements

MENTOR & INSPIRE

Volunteer to meet with our alumni to provide individual guidance, coaching and

encouragement to ignite their IT careers

HOST & PARTICIPATE

Host company site tours

Participate in mock interviews and networking events with our students

BE A GUEST SPEAKER

Speak with our students about entry-level careers in information technology,

strategies for career success and other engaging professional topics

Employee Engagement Opportunities

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CLASSROOM SPEAKER SERIES

We welcome our corporate volunteers into the classroom to inspire our young adults to

learn new technical and professional skills. Speak with our participants about tech topics

like app development, big data or cybersecurity. Or speak about professional development

topics like networking or preparing for a job interview.

INTERACTIVE EVENTS

Host a Site Tour: Invite our students to your workplace and provide them with invaluable

first-hand exposure to a professional IT work environment.

Speed Networking: Engage your team in rapid-fire, high-impact one-to-one networking

conversations with our students, hosted either at Ryerson or at your site.

BECOME A MENTOR

Provide our graduates with advice and encouragement as they launch their careers in the

tech sector.

Hear From Our Graduates

Employer Feedback

➢Employers evaluated 92% of hires from NPower Canada as

meeting or exceeding performance expectations.

➢96% of employers surveyed would hire from NPower again.

➢98% of employers surveyed would refer other employers to

NPower Canada as a trusted source of junior IT talent.

NPower Canada 2017 Board of Directors

Stephen Gardiner

Board Chair

Managing Director, Digital

ACCENTURE CANADA

Dr. Wendy Cukier

Board Treasurer

Professor, School of Information Technology Management

RYERSON UNIVERSITY

Glenda Crisp

SVP & Chief Data Officer

TD BANK GROUP

Laura Hopkins

Vice President, Payments & Trade Technology

RBC

Jeffrey Maddox

Managing Director, Canada Service Provider Sales

CISCO

Charles Mongeon

Vice President, Data Center Solutions and Services

TELUS

Hratch Panossian

SVP, Head of Balance Sheet Management

CIBC

Sevaun Palvetzian

Chief Executive Officer

CIVICACTION

NPower Canada Staff

Julia Blackburn, Chief Executive Officer

Andrew Reddin, Vice President, Partnerships

Anita Iyakaremye, Instructor

Ayeesha Kanji, Instructional Assistant

Carly Dwyer, Marketing and Communications Manager

Charmaine Kwong, Program Coordinator – York Region

Chelsea Jackson, Admissions Coordinator

Denisse Alejo, Senior Manager, Employer Engagement

Derek Darch, Job Coach

Heather Burke, Job Coach

Ivana Popadic, Program Coordinator - MLSE

Jenifer Lamasz, Manager, Student Support – MLSE

Jennilee Austria, Community Liaison – Toronto

Joanna Kanter, Social Worker

Karim Waljee, Senior Education Manager

Laura Dutton, Manager, Student Support – Peel Region

Meaghan De Laurentis, Program Director

Melanie Sagala, Program Coordinator – Peel Region

Paulette Rohanlall, Job Coach

Rahim Lalji, Instructor

Ravi Adayapalam, Instructional Assistant

Sarah Josse, Social Worker

Sharron Williams, Community Liaison

Shereen Hayat, Community Liaison

Stephanie Agosta, Career Coordinator

Stephanie Zacharkiw, Mgr., Student Support – York Region

Susan Phillips, Manager, Finance and Administration

Thank You from NPower Canada