lanis l. hicks, ph - university of missourihmi.missouri.edu/people/resumes/faculty/hicks_cv.pdf ·...

Lanis L. Hicks page 1 of 21 07/01/2014

LANIS L. HICKS, Ph.D. Health Management and Informatics University of Missouri-Columbia CE707 Clinical Support and Education Bldg. DC006.00 One Hospital Drive Columbia, MO 65212 (573) 882-8418 (573) 882-6158 Fax [email protected] http://missouri.hmi.edu

EDUCATION 1976-77 Harvard University, Center for Community Health and Medical Care, Post-Doctoral

Fellowship 1972-75 University of Missouri, Ph.D. in Economics 1969-70 University of Missouri-Rolla, Graduate Study in Computer Science 1965-69 School of the Ozarks, Point Lookout, Missouri, B.A. in Business Administration and

Education

EMPLOYMENT EXPERIENCE (Academic Setting) 2015- Professor Emeritus, Health Management and Informatics, University of Missouri 2010-11 Interim Chair, Health Management and Informatics, University of Missouri 2009-14 Associate Chair, Health Management and Informatics, University of Missouri 2009- Program Director, Health Services Management, University of Missouri 2009- Joint Faculty Courtesy Appointment, Sinclair School of Nursing, University of

Missouri 2008-10 Associate Director of Research, Center for Health Care Quality, University of

Missouri 2003 -07 Program Director, Health Services Management, University of Missouri 2001- Professor in Health Management and Informatics, University of Missouri 1986-01 Associate Professor in Health Services Management, University of Missouri 1980-86 Assistant Professor in Health Services Management, University of Missouri 1979-80 Lecturer in Health Services Management, University of Missouri 1972-74 Research Assistant, Department of Economics, University of Missouri

EMPLOYMENT EXPERIENCE (Other Settings) 1978-79 Program Associate in Health Care Finance, Region VII Center for Health Planning,

University of Missouri, Columbia MO 1977-78 Health Planning Specialist, State Health Planning and Development Agency,

Jefferson City MO 1974-76 Health Planning Specialist, Health Manpower Linkage Project, Office of

Comprehensive Health Planning, Jefferson City MO 1969-72 Secondary school teacher in Missouri high schools in business education

EMPLOYMENT EXPERIENCE (International Activities) 2003 Short-term Professional, World Health Organization, Department of Planning,

Monitoring, and Evaluation, Geneva Switzerland 2000 Faculty for a five-part seminar series, “Evidence, Economics, and Quality in Health

Care Decision Making.” Regensburg University, Regensburg Germany, April 13-15, 2000. Sponsored by FOQUS (Forschungsgruppe Outcomes und Qualitats-management Unfallchirurgie und Sportmedizin). Provided lectures and case studies on “Using the Tools of Economics in Medical Decision Making.”

mailto:[email protected]


1995 Consultant for General Arabian Medical and Allied Services, Limited (GAMA) in England to conduct feasibility study for converting property into a psychiatric facility

1990 Faculty for continuing education course in the economics of health care at the Universidad del Norte, Barranquilla Colombia

1989 Consultant for Pan American Health Organization in Trinidad and Tobago to assist in the development of a national health insurance program for Trinidad and Tobago and in the opening of health care services at the Eric Williams Medical Sciences Complex

1988-98 Faculty for Executive Program in Managed Care for the National Center for Managed Health Care Administration, Kansas City MO, including a 14-week program for participants from Indonesia

1984 Consultant for Western Consortium for the Health Professions, Inc., under agreement with the United Nations Development Program, to assist the Government of Panama in a financial evaluation of government health services in Panama

RELATED PROFESSIONAL EXPERIENCE 2011 Review Panel, “1890 Institutions” NIFA, USDA Research Grants 2010 Review Panel, “1890 Institutions” NIFA, USDA Research Grants 2008 Review Panel, Targeted Rural Health Research Grants, Health Resources and

Services Administration 2006-07 Review Panel, Agency for Healthcare Research and Quality (AHRQ) Small Business

Innovation Research Program 2005-07 Member for International Society for Pharmacoeconomics and Outcomes Research

Task Force on Using Real World Data in Coverage and Reimbursement Decisions, Economics Outcomes Reference Group

2003- Review Panel, US Army Medical Research and Materiel Command (USAMRMC) through American Institute of Biological Sciences (AIBS)

2003- Abstract review panel for Cost Studies Section of International Society for Pharmacoeconomics and Outcomes Research annual European Congress Research Program

2003- Member, Virtual College of Reviewers for the New Opportunities Fund, Canada Foundation for Innovations

2000 Review Panel, Agency for Healthcare Research and Quality (AHRQ) Small Business Innovation Research Program

2000- Member, Grant Review Panel, Canadian Foundation for Innovations 1999 Advisory Board Member for the Aetna US Health Care Academic Medicine and

Managed Care Forum proposals 1999 Member, Grant Review Panel for Hoechst Marion Roussel ACCORD grant program 1993-94 Member, National Advisory Committee, New York Rural Health Research Center 1993 Manuscript Review Panel, Archives of Family Medicine 1989- Manuscript Review Panel, Journal of Hospital and Health Services Administration 1986- Manuscript Review Panel, Journal of Rural Health 1986- Editorial Review Panel, Nursing Economic$ HONORS AND AWARDS Honored as a MU “Top Faculty Achievers,” March 2015 Inductee into the National Association of Professional Women, VIP Woman of the Year Circle, 2014-2015 Recipient of Gold Chalk Award, University of Missouri Graduate Professional Council, 2014 Achieved distinction as exceptional reviewer, 2005-2006 by Medical Care (June 2007) Recipient of Distinguished Researcher Award, National Rural Health Association, 1999 Recipient of Outstanding Professor Award, Health Services Management, 2006-07, 2004-05, 2000-01, 1999-00, 1998-99, 1996-97, 1992-93, 1989-90, 1987-88, 1986-87, 1985-86, 1982-83 Post-Doctoral Fellowship, Harvard University, Center for Community Health and Medical Care, 1976-77


United States Department of Labor, Manpower Fellowship, University of Missouri-Columbia, 1974 National Science Foundation, Graduate Studies Fellowship in Computer Science, University of Missouri-Rolla, 1969-70 REFEREED PUBLICATIONS 71. Linzer M, Poplau S, Grossman E, Varkey A, Yale S, Williams E, Hicks L, Brown RL,

Wallock J, Kohnhorst D, Barbouche M (Forthcoming). “A Cluster Randomized Trial of Interventions to Improve Work Conditions and Clinician Burnout in Primary Care: Results from the Healthy Work Place (HWP) Study. Journal of General Internal Medicine

70. Zachary I, Boren SA, Jackson-Thompson J, Davis W, Hicks L. (Forthcoming). “Effective Information Management in Cancer Registries: Evaluating and Addressing the Needs for Cancer Research and Cancer Data Collection.” Journal of Registry Management

69. Hicks LL and Bouras A (Jan/Feb 2015). “Physician-Management Interactions in the Current 2015 Environment.” Missouri Medicine 112(1): 67-69.

68. Popejoy LL, Khalilia MA, Popescu M, Galambos C, Lyons V, Rantz M, Hicks L, Stetzer F

(October 16, 2014). “Quantifying Care Coordination Using Natural Language Processing

and Domain Specific Ontology.” Journal of the American Medical Informatics Association DOI: http://dx.doi.org/10.1136/amiajnl-2014-002702

67. Rantz MJ, Popejoy LL, Galambos C, Phillips LJ, Lane KR, Marek KD, Hicks L, Musterman K, Back J, Miller SJ (February 2014). “The Continued Success of RN Care Coordination in a State Evaluation of Aging in Place in Senior Housing.” Nursing Outlook 62: 237-246.

66. Craven CK, Sievert MC, Hicks LL, Alexander GL, Hearne LB, Holmes JH (January 2014). “CAH to CAH: EHR Implementation Advice to Critical Access Hospitals from Peer Experts and Other Key Informants.” Applied Clinical Informatics 5(1): 92-117.

65. Rantz MJ, Zwygart-Stauffacher M, Flesner M, Hicks L, Mehr D, Russell T, & Minner D (2013). “The Influence of Teams to Sustain Quality of Improvement in Nursing Homes that ‘Need Improvement’.” Journal of the American Medical Directors Association. 14(2013): 48-52.

64. Craven CK, Sievert MC, Hicks LL, Alexander GL, Hearne LB, Holmes JH. (2013). “Experts Speak: Advice from Key Informants to Small, Rural Hospitals on Implementing the Electronic Health Record System. Studies in Health Technology Informatics. 192: 608-12. Epub 2013/08/08.

63. Gautam S, Hicks L, Johnson TG, Mishra BP (2013). “Measuring the Performance of Critical Access Hospitals in Missouri Using Data Envelopment Analysis.” Journal of Rural Health 29: 150-158.

62. Rantz MJ, Zwygart-Stauffacher M, Flesner M, Hicks L, Mehr D, Russell T, Minner D (2012). “Challenges of Using Quality Improvement Methods in Nursing Homes that ‘Need Improvement’.” Journal of the American Medical Directors Association 13(2012): 732-738.

61. Rantz MJ, Zwygart-Stauffacher M, Hicks L, Mehr D, Flesner M, Petroski GF, Madsen RW, Scott-Cawiezell J (2012). “Randomized Multilevel Intervention to Improve Outcomes of Residents in Nursing Homes in Need of Improvement.” Journal of the American Medical Directors Association 13: 60-68.

60. Hicks LL (March 2011). “Making Hard Choices: Rationing Health Care Services.” Journal of Legal Medicine 32(1): 22-50.

59. Rantz M, Alexander G, Galambos C, Flesner MK, Vogelsmeier A, Hicks L, Scott-Cawiezell J, Zwygart-Stauffacher M, Greenwald L (March 2011). “The Use of Bedside Electronic Medical Record (EMR) to Improve Quality of Care in Nursing Facilities: A Qualitative Analysis.” Computers, Informatics, Nursing 29(3): 149-156. Also republished in 2012 Computers, Informatics, Nursing Topical Collection 30(1): TC3-TC10.

58. Rantz MJ, Phillips L, Aud M, Popejoy L, Marek KD, Hicks LL, Zaniletti I, Miller SJ (January 2011). “Evaluation of Aging in Place Model with Home Care Services and Registered

http://dx.doi.org/10.1136/amiajnl-2014-002702


Nurse Care Coordination in Senior Housing.” Nurse Outlook 59(2011): 37-46. Selected for “2012 Writing Award: Excellence in Research,” American Academy of Nursing, award presented at annual business meeting, October 13, 2012.

57. Rantz M, Hicks L, Petroski G, Madsen R, Alexander G, Galambos C, Conn V, Scott-Cawiezell J, Zwygert-Stauffacher M, Greenwald L (September 2010). “Cost, Staffing, and Quality Impact of Bedside Electronic Medical Record (EMR) in Nursing Homes. Journal of the American Medical Directors Association 11(7), 485-493.

56. Kruse RL, Moore, CM, Tofle RB, LeMaster JW, Aud M, Hicks LL, Minor MA, Canfield SM, Mehr DR (June 2010). “Older Adults’ Attitudes toward Home Modifications for Fall Prevention.” Journal of Housing for the Elderly 24(2):110-129.

55. Khatri N, Brown G, Hicks L. (October-December 2009). “From a Culture of Blame to a Just Culture.” Health Care Management Review 34(4): 312-322.

54. Hicks L, Fleming D, Desaulniers A. (September 2009) “The Application of Remote Monitoring to Improve Health Outcomes to a Rural Area.” Telemedicine and e-Health 15(7):664-671.

53. Rantz MJ, Cheshire D, Flesner M, Petroski G, Hicks L, Alexander G, Aud M, Siem C, Nguyen, K, Boland C, Thomas S (Summer 2009). “Helping Nursing Homes “At Risk for Quality Problems: A Statewide Evaluation.” Geriatric Nursing 30(4):238-249.

52. Edison KE, Ward D, Dyer J, Lane W, Chance L, Hicks LL (November 2008). “Diagnosis, Diagnostic Confidence, and Management Concordance in Live-Interactive and Store-and-Forward Teledermatology Compared to In-Person Examinations.” Telemedicine and e-Health 14(9): 889-895.

51. Rantz MJ, Mehr DR, Hicks L, Scott-Cawiezell J, Petroski GF, Madsen RW, Porter R, Zwygart-Stauffacher M (Dec 2006). “Entrepreneurial Program of Research and Service to Improve Nursing Home Care.” Western Journal of Nursing Research 28(8): 918-934.

50. Scott-Cawiezell J, Vogelsmeier A, McKenney C, Rantz, M, Hicks, L, Zellmer D (Jul-Sep 2006). “Moving from a Culture of Blame to a Culture of Safety in the Nursing Home Setting.” Nursing Forum 41(3): 133-140.

49. Aucar JA, Hicks LL (December 2005). “Economic Modeling Comparing Trauma and General Surgery Reimbursement.” American Journal of Surgery 190(6): 932-940.

48. Demiris G, Speedie SM, Hicks LL (December 2004). "Assessment of Patients' Acceptance of and Satisfaction with Teledermatology." Journal of Medical Systems 28(6): 575-579.

47. Hicks LL, Rantz MJ, Petroski GF, Mukamel DB (July/August 2004). "Nursing Home Costs and Quality of Care Outcomes." Nursing Economic$ 22(4): 178-192.

46. Rantz M, Hicks L, Grando V, Petroski GF, Madsen RW, Mehr DR, Conn V, Zwygart-Staffacher M, Scott J, Flesner M, Bostick J, Porter R, Maas M. (February 2004) “Nursing Home Quality, Cost, Staffing, and Staff-Mix.” The Gerontologist 44(1): 24-38.

45. Rantz M. Hicks L, Petroski GF, Madsen RW, Mehr DR, Conn V, Zwygart-Staffacher M, Maas M (January 2004). “Stability and Sensitivity of Nursing Home Quality Indicators.” The Journal of Gerontology: Medical Sciences 59A(1): 79-82.

44. Rantz M, Grando V, Conn V, Zwygart-Staffacher M, Hicks L, Flesner M, Scott J, Manion P, Minner D, Porter R, Maas M (November 2003). “Innovations in Long-Term Care: Getting the Basics Right: Care Delivery in Nursing Homes.” Journal of Gerontological Nursing 29(11):15-25.

43. Hicks LL, Boles KE, Hudson S, Kling B, Tracy J, Mitchell J, Webb W (February 2003). “Patient Satisfaction with Teledermatology Services.” Journal of Telemedicine and Telecare 9(1): 42-45.

42. Hicks LL. (2003). “Satisfaction of Paramedical Personnel.” Current Problems in Dermatology 32: 58-61.

41. Rantz MJ, Popejoy L, Petroski GF, Madsen RW, Mehr DR, Zwygart-Stauffacher M, Hicks LL, Grando V, Wipke-Tevis DD, Bostick J. (2001) “Randomized Clinical Trial of a Quality Improvement Intervention in Nursing Homes.” The Gerontologist 41(4): 525-538.


40. Hicks LL, Boles, KE, Hudson ST, Madsen RW, Kling B, Tracy J, Mitchell J, Webb W. (Summer 2001). “Using Telemedicine to Avoid Transfer of Rural Emergency Department Patients.” Journal of Rural Health 17(3): 220-228.

39. Hicks LL, Boles KE, Hudson ST, Koenig S, Madsen R, Kling B, Tracy J, Mitchell J, Webb W. (2000) “Evaluating Telemedicine: Satisfaction among Health Care Professionals.” Journal of Telemedicine and Telecare 6(4): 209-215.

38. Rantz MJ, Mehr DR, Petroski GF, Madsen RW, Popejoy LL, Hicks LL, Conn VS, Grando VT, Wipke-Tevis DD, Bostick J, Porter R, Zwygart-Stauffacher M, Maas M (April 2000). “Initial Field Testing of an Instrument to Measure Observable Indicators of Nursing Home Care Quality.” Journal of Nursing Care Quality 14(3): 1-12.

37. Rantz MJ, Petroski GF, Madsen RW, Mehr DR, Popejoy L, Hicks LL, Porter R, Zwygart-Stauffacher M, Grando V (February 2000). “Setting Thresholds for Quality Indicators Derived from MDS Data for Nursing Home Quality Improvement Reports: An Update.” Joint Commission Journal on Quality Improvement 26(2): 101-110.

36. Hicks LL, Koenig SE, Boles KE, Madsen RW, Kling BW, Mitchell JA, Webb WD, Tracy JA (1999). “A Method for Identifying Comparison Counties: Application to a Rural Telemedicine Evaluation Project.” Journal of Telemedicine and Telecare 5(3): 182-188.

35. Rantz MJ, Zwygart-Stauffacher M, Popejoy L, Grando VT, Mehr DR, Hicks LL, Conn VS, Wipke-Tevis D, Porter R, Bostick J, Maas M (October 1999). “Nursing Home Care Quality: A Multidimensional Theoretical Model Integrating the Views of Consumers and Providers.” Journal of Nursing Care Quality 14(1): 16-37.

34. Rantz MJ, Zwygart-Stauffacher M, Popejoy LL, Mehr DR, Grando VT, Wipke-Tevis DD, Hicks LL, Conn VS, Porter R, Maas M (September 1999). “The Minimum Data Set: No Longer Just for Clinical Assessment.” Annals of Long-Term Care 7(9): 354-360.

33. Rantz MJ, Mehr DR, Popejoy L, Swygart-Stauffacher M, Hicks LL, Grando V, Conn VS, Porter R, Scott J, Maas J (February 1998). “Nursing Home Care Quality: A Multi-dimensional Theoretical Model.” Journal of Nursing Care Quality 12(3): 30-46, 69-70.

32. Balas EA, Boren SA, Hicks LL, Chonko AM, Stephenson K (January 1998). “Effect of Linking Practice Data to Published Evidence: A Randomized Controlled Trial of Clinical Direct Reports.” Medical Care 36(1): 79-87.

31. Rantz MJ, Popejoy L, Mehr DR, Zwygart-Stauffacher M, Hicks LL, Grando V, Conn VS, Porter R, Scott J, Maas M (December 1997). “Verifying Nursing Home Care Quality Using Minimum Data Set Quality Indicators and Other Quality Measures.” Journal of Nursing Care Quality 12(2): 54-62.

30. Rantz MJ, Petroski GF, Madsen RW, Scott J, Mehr DR, Popejoy L, Hicks LL, Porter R, Zwygart-Stauffacher M, Grando V (November 1997). “Setting Thresholds for MDS Quality Indicators for Nursing Home Quality Improvement Reports.” The Joint Commission Journal on Quality Improvement 23(11): 602-611.

29. Hicks LL, Hassinger E, Taparanskas W (Summer 1997). “Effects of Second Office and Hospital Consulting Practices of Physicians on Rural Communities.” Journal of Rural Health 13(3): 179-189.

28. Hicks LL, Rantz MJ, Petroski GF, Madsen RW, Conn VS, Mehr DR, Porter R (July/Aug 1997). “Assessing Contributions to Cost of Care in Nursing Homes.” Nursing Economic$ 15(4): 205-212.

27. Boles KE, Hicks LL (Fall 1996). “A Compilation of State Activities in Legislatively Mandated Reporting of Health Services Data.” Journal of Health and Human Resources Administration 19(2): 133-162.

26. Rantz MJ, Mehr DR, Conn VS, Hicks LL, Porter R, Madsen RW, Petroski GF, Maas M (July 1996). “Assessing Quality of Nursing Home Care: The Foundation for Improving Resident Outcomes.” Journal of Nursing Care Quality 10(4): 1-9.

25. West DA, Hicks LL, Balas EA, West TD (May-June 1996). “Profitable Capitation Requires Accurate Costing.” Nursing Economic$ 14(3): 162-170.

24. Hicks LL, Bopp KD (Winter 1996). “Integrated Pathways for Managing Rural Health Services.” Health Care Management Review 21(1): 65-72.


23. Balas EA, Hicks LL, VanStone J, Ponferrada LP, West DA (Nov/Dec 1995). “Financial Effect of Clinical Decisions: Case Study of a Dialysis Center.” Journal of Medical Systems 19(6): 465-474.

22. Fleming ST, Williamson HA, Hicks LL, Rife I (Summer 1995). “Rural Hospital Closures and Access to Services.” Hospital and Health Services Administration 40(2): 247-262.

21. Fleming ST, Hicks LL, Bailey RC (February 1995). “Interpreting the Health Care Financing Administration’s Mortality Statistics.” Medical Care 33(2): 186-201.

20. Hicks LL (April 1993). “Understanding Drug Utilization Management Programs in Managed Care.” Pharmacy & Therapeutics 18(4): 367-375.

19. Hassinger EW, Hicks LL, Godino V (Winter 1993). “A Literature Review of Health Issues of the Rural Elderly.” Journal of Rural Health 9(1): 68-75.

18. Harris C, Hicks LL, Kelly BJ (Fall 1992). “Physician-Hospital Networking: Avoiding a Shotgun Wedding.” Health Care Management Review 17(4): 17-28.

17. Hicks LL, Stallmeyer JM, Coleman JR (August 1992). “Nursing Challenges in Managed Care.” Nursing Economic$ 10(4): 265-276.

16. Hamory BH, Hicks LL (February 1992). “Infectious Disease ‘Manpower’ in the United States--1986. I. Description of Infectious Disease Physicians.” Journal of Infectious Diseases 165(2): 205-217.

15. Hamory BH, Hicks LL (February 1992). “Infectious Disease ‘Manpower’ in the United States--1986. II. Changes in Practice Patterns over Time and Training Needs.” Journal of Infectious Diseases 165(2): 218-223.

14. Deckard GJ, Hicks LL, Hamory BH (February 1992). “The Occurrence and Distribution of Burnout among Infectious Disease Physicians.” Journal of Infectious Diseases 165(2): 224-228.

13. Hicks LL, Glenn JK (Supplement 1991). “Rural Populations and Rural Physicians: Estimates of Critical Mass Ratios, by Specialty.” Journal of Rural Health 7(4): 357-372.

12. Hicks LL (October 1990). “Availability and Accessibility of Rural Health Care.” Journal of Rural Health 6(4): 487-506.

11. Hicks LL, Glenn JK (December 1989). “Too Many Physicians in the Wrong Places and Specialties? Populations and Physicians from a Market Perspective.” Journal of Health Care Marketing 9(4): 18-26.

10. Deckard GJ, Rountree BH, Hicks LL (July/Aug 1988). “Nursing Productivity: A Qualitative View of Performance.” Nursing Economic$ 6(4): 184-188.

9. Glenn JK, Hicks LL, Daugird A, Lawhorne L (July 1988). “Necessary Conditions for Supporting a General Surgeon in Rural Areas.” Journal of Rural Health 4(2): 85-100.

8. Hicks LL, Bopp KD, Speck R (Nov/Dec 1987). “Forecasting Demand for Hospital Services in an Unstable Environment.” Nursing Economic$ 5(6): 304-310.

7. Hicks LL, (October 1986). “Increasing Role of Economic Analysis in the Health Care Industry.” Physical Therapy 66(10): 1563-1566.

6. Deckard GJ, Hicks LL, Rountree BH (July/Aug 1986). “Long-Term Care Nursing: How Satisfying Is It?” Nursing Economic$ 4(4): 194-200.

5. Hicks LL (Mar/Apr 1985). “Using Benefit-Cost and Cost-Effectiveness Analysis in Health Care Resource Allocation.” Nursing Economic$ 3(2): 78-84.

4. Hicks LL (December 1984). “The Social Policy Implications of Physician Shortage Areas in Missouri.” American Journal of Public Health 74(12): 1316-1321.

3. Boles KE, Hicks LL (May/June 1984). “Why Health Economics?” Nursing Economic$ 2(3): 175-184.

2. Bopp KD , Hicks LL (Mar/Apr 1984). “Strategic Management in Health Care.” Nursing Economic$ 2(2): 93-101.

1. Bopp KD, Hicks LL (Summer 1981). “State-HAS Relations: State-HAS Cooperation on Cost Containment in Rural Areas.” Journal of Health and Human Resources Administration 4(1): 20-27.


REFEREED PRESENTATIONS 42. Hicks L. & Bouras, A. Using IMPLAN to Estimate Impact of Medicaid Expansion on

Missouri’s Economy. Mid-Continent Regional Science Association 45th Annual Conference & IMPLAN National User’s Conference 10th Biennial Conference, Madison WI, June 3 – 5, 2014.

41. Alafaireet, P., Hicks L. Data-Mining Applied to Accelerating Health Information Technology Use in Non Adopters. Health Information Management Systems Society Annual Conference, Orlando FL. February 24-27, 2014.

40. Popejoy, L., Galambos, C, Popescu, M., Lyons, V., Khalilia, M., Rantz, M., Hicks, L, & Stetzer, F. Developing Activity Profiles of Care Coordination Using a Natural Language Processing Method. 66th Annual Scientific Meeting Gerontological Society of America. New Orleans, LA. November 20-24, 2013.

39. Zachary I, Jackson-Thompson J, Boren SA, Hicks, L. (2013) Evaluating and Addressing the Needs for Central Cancer Registry (CCR) Data Collection. Poster presentation NAACCR Annual Meeting Austin, TX

38. Alafaireet, P., Hicks, L. Visualizing Sustainability – Geographical Tool Decision Support. Health Information Management Systems Society Annual Conference. New Orleans, LA, March 2-7, 2013.

37. Popejoy, L., Popesecu, M., Khalilia, M., Lyons, V., Rantz, M., Galambos, C., Hicks, L., & Stetzer, F. Developing an ontology of nursing care coordination using NLP. American Medical Informatics Association Annual Symposium. Chicago, Illinois. November 3-7, 2012.

36. Khatri, N, Brown GD, and Hicks, LL “Transforming the Dysfunctional Healthcare Culture.” Presented at Academy of Management, Safety Culture in Healthcare, Chicago IL, August 10, 2009.

35. Zhang, B, Alafaireet, P, Davis, K, Hicks, L, Wu, B. “Manual Process Productivity Measurement—A Case Study in Pre-registration Department.” Presented at Society of Health Systems Conference, Institute of Industrial Engineers, Chicago IL, April 1-4, 2009.

34. Fleming, DA and Hicks, LL. “Using Remote Monitoring for Chronic Disease Management in a Rural Home Health Population.” Presented at ATA’s Home Telehealth, Remote Monitoring & Disease Management Fall Forum, Orlando FL, September 25 -27, 2006

33. Hicks, LL and Fleming DA. “Feasibility and Effectiveness of Telehomecare in the Rural Setting.” Presentation at National Rural Health Association’s Annual Meeting, Reno NV, May 21, 2006.

32. Edison, K; Lane, W; Ward, D; Dyer, J; Tracy, J; Hicks, L. “Diagnosis/Treatment Concordance and Diagnostic Confidence in Teledermatology.” Presentation at American Telemedicine Association, San Diego CA: May 8, 2006

31. Aucar JA and Hicks, LL. “Economic Modeling Comparing Trauma and General Surgery Reimbursement.” Presentation at Southwestern Surgical Congress, San Antonio TX, April 10-12, 2005

30. Hicks, LL. “Do Women Have Adequate Access to Dermatological Services.” Presentation at 61st Annual Meeting of American Academy of Dermatology, San Francisco CA: March 22, 2003.

29. Hicks, LL. “Definitions and Methods Used in Cost-Effectiveness Research.” Presentation at Research Enrichment Program for Physiatrists, Kansas City MO, March 21, 2003

28. Hicks, LL, Boles KE, Hudson S, Kling B, Tracy J, Mitchell J, Webb W. “Development of a Telemedicine Evaluation Model.” Paper presented at the Telemedicine and Telecommunications: Options for the New Century symposium sponsored by the National Library of Medicine, Mar 13 – 14, 2001

27. Hicks, LL, Boles KE, Hudson S, Kling B, Tracy J, Mitchell J, Webb W. “Telemedicine as a Substitute for an Outreach Clinic.” Paper presented at the Telemedicine and Telecommunications: Options for the New Century symposium sponsored by the National Library of Medicine, Mar 13 – 14, 2001.


26. Hicks, LL, Boles KE, Hudson S, Madsen R, Kling B, Tracy J, Mitchell J, Webb W. “Using Telemedicine in the Provision of Dermatology.” Paper presented at the Telemedicine and Telecommunications: Options for the New Century symposium sponsored by the National Library of Medicine, Mar 13 – 14, 2001.

25. Hicks, LL. “Definitions and Methods Used in Cost-Effectiveness Research.” Invited Paper presented at American Academy of Physical Medicine and Rehabilitation annual meeting, Nov 3 – 5, 2000

24. Hicks LL, Hudson S, Mills A. “Factors Associated with Relocation of Missouri Physicians, 1992-97.” Contributed paper presented at the National Rural Health Association, May 24-26, 2000

23. Hicks LL, Boles KE. “Compilation of State Activities in Legislatively Mandated Reporting of Health Services Data.” Paper presented at the American Society for Public Administration, June 29-July 1, 1996.

22. Hicks LL, Boles KE. “A Model for Setting Priorities for Allocating Health Care Resources.” Paper presented at the National Rural Health Association, May 15-18, 1996.

21. Hicks LL, Hassinger E, Taparanskas W. “Unaccounted for Physician Services in Rural Areas.” Paper presented at the American Public Health Association, October 29 - November 2, 1995.

20. Hicks LL, Hassinger E, Taparanskas W. “Uncounted Rural Physician Resources.” Paper presented at the National Rural Health Association, May 17-20, 1995.

19. Hicks LL. “The Challenge of Managed Care.” Paper presented at Public Health Service/National Health Service Corps, Nursing Leadership Conference, August 14, 1994.

18. Hicks LL. “Economics of Managed Care.” Paper presented at National Rural Health Association, June 1994.

17. Fleming ST, Hicks LL, Bailey RC. “Toward an Understanding of Health Care Financing Administration’s Mortality Methodology: A Case Study.” Paper presented at the Association of Health Services Research, June 1994.

16. Hicks LL, Bopp KD. “Pathways for Managing Integration of Rural Health Care.” Paper presented at Association for Public Policy Analysis and Management, October 1993.

15. Hicks LL. “Drug Utilization Management Programs in Managed Care.” Paper presented at the American Society of Hospital Pharmacists, December 19-20,1991

14. Hicks LL, Boles KE. “Hospitals: Capturing the Local Market.” Paper presented at the National Rural Health Association, May 1991.

13. Hicks LL. “Rural Hospital Reputations: How They Are Created.” Paper presented at the American Public Health Association, October 1989.

12. Hicks LL, Boles KE. "Why Do Some Hospitals Attract More Patients than Other Hospitals." Paper presented at the American Public Health Association, November 1988.

11. Hamory B, Hicks LL. "Infectious Diseases Manpower in the United States." Paper presented at the Interscience Conference on Antimicrobial Agents and Chemotherapy, October 1988.

10. Hamory B, Hicks LL. "Practice Characteristics of Infectious Diseases Physicians in the United States--1986." Paper presented at Interscience Conference on Antimicrobial Agents and Chemotherapy, October 1988.

9. Hicks LL. "Perspectives on Rural Management Education." Paper presented at the Association of University Programs in Health Administration, April 1988.

8. Hicks LL, Glenn JK. "Necessary Conditions for Supporting a General Surgeon in Rural Areas." Paper presented at the National Rural Health Association, May 1987.

7. Hicks LL. "The Design of a Mechanism for Resource Allocation in the Ministry of Health in Panama: Testing Models." Paper presented at the Association of University Programs in Health Administration, April 1986.

6. Hicks LL. "Identifying Cost Inefficient Facilities: A Methodology for Use in Developing Countries." Paper presented at the American Public Health Association, November 1985.

5. Hicks LL, Palm D. "Physician Requirements in Rural Missouri and Nebraska.” Paper presented at the National Rural Health Association, June 1984.


4. Hicks LL. "A Model for Determining Physician Shortage Areas in Missouri: Its Social Policy Implications." Paper presented at the American Public Health Association, November 1983.

3. Hicks LL, Boles KE, Dickhaus EA, Watts C. "An Evaluation Strategy for Drug Release: A Case Study of Chymopapain" Paper presented at the American Public Health Association, November 1983.

2. Hicks LL, Palm D. "A Comparison of Differences in Health Care Expenditures in the States of Iowa, Kansas, Missouri, and Nebraska." Paper presented at the American Health Planning Association, June 1980.

1. Hicks LL. "Integrating Expenditures Data into the Planning Process." Paper presented at the National Center for Health Statistics Data Use Conference, October 1979.

REFEREED POSTERS 12. Hicks LL and Boles KE. “Analyzing Geographic Locations of Cancers in Missouri.” Poster

at National Rural Health Association’s Annual Meeting, Anchorage AK, May 16-18, 2007. 11. Hicks, LL and Moxley, DE. “A Web-Based Mechanism for Assessing Student and Program

Competency.” Poster at Association of University Programs in Health Administration, Seattle Washington, June 22-25, 2006.

10. Khatri, N and Hicks, LL. “Building HR Capability in Health Care Organizations.” Poster at Annual Meeting of Association of Health Services Research, Boston MA: June 26, 2005.

9. Carroll C (UMKC) and Hicks LL. “Estimating Demand and Expected Expenditures for Short-Run Senior Prescription Benefit Programs.” Poster at Academy of Health Services Research and Health Policy, Washington DC, June 2002.

8. Carroll C (UMKC) and Hicks LL. “Evaluating Tradeoffs Associated with Alternative Prescription Benefit Designs for Short-Run Senior Prescription Benefit Program.” Poster at Academy of Health Services Research and Health Policy, Washington DC, June 2002.

7. Hicks, LL, Williams E, Madsen R, Hudson S. “Effects of Job Satisfaction and Perceived Stress among Missouri Primary Care Physicians.” Poster presented at the National Rural Health Association annual meeting, May 23-25, 2001.

6. Hicks LL, Boles KE, Hudson S, Kling B, Tracy J, Mitchell J, Webb W. “Do Patient Characteristics Count in the Use of Tele-dermatology.” Poster presented at the National Rural Health Association, May 24-26, 2000.

5. Hicks LL, Boles KE, Harris K, Kling B, Mitchell J, Webb W. “Methods for Evaluating the Use of Telemedicine in Rural Emergency Departments.” Poster presented at the Association of Health Services Research, June 26-29, 1999.

4. Boles KE, Hicks LL, Harris K, Kling B, Mitchell J, Webb W. “Measuring the Financial Impact on Cardiology Clinics of the Use of Telemedicine for Cardiology Outreach Services.” Poster presented at the Association of Health Services Research, June 26-29, 1999.

3. Williams E, Hicks LL. “The Effects of Job Satisfaction and Perceived Stress on the Physical and Emotional Health of Missouri Physicians.” Poster presented at the Association of Health Services Research, June 26-29, 1999.

2. Hicks LL, Hassinger E, Taparanskas W. “Redistribution of Physician Services through Outreach Activities.” Poster presented at the Association for Health Services Research/ Foundation for Health Services Research, June 5-6, 1995.

1. Hicks LL, Boles KE. “Rural Hospitals’ Local Market Penetration.” Poster presented at the American Public Health Association, November 1991.

PUBLICATIONS/PRESENTATIONS (Other) 18. Hicks, LL (Fall 2009). Invited Book Review of Is There a Doctor in the House? Market

Signals and Tomorrow’s Supply of Doctors. By Richard M. Scheffler. Inquiry 46(3): 353-354. 17. Hicks, LL. (Winter 2006/2007). Invited Book Review of The Public-Private Mix for Health.

By Alan Maynard (ed.). Inquiry 43(4): 407-408. 16. Rantz MJ, Hicks L, Petroski GF, Madsen RW, Conn V, Zwygart-Staffacher M, Maas M

(2003). “Good Quality Care in Nursing Homes May Actually Cost Less than Poor Quality Care.” The Missouri Nurse 3: 12-13.


15. Rantz MJ, Hicks LL, Petroski GF, Madsen RW, Conn V, Zwygart-Staffacher M, Maas M (September 2003). “High-Quality Nursing Home Care Is More Cost Effective than Low-Quality Care.” Long-Term Care Interface 18-20.

14. Hicks LL. “A Comprehensive Model for Evaluating Telemedicine.” Presentation at E-Health Applications in the United States and Europe conference sponsored by the European Union Center of the University of Missouri-Columbia, Columbia MO, February 12-13, 2004.

13. Hicks LL. "Formulating Expected Results, Indicators, and Targets." Presentation at Global Meeting of Informatics Management Coordination Committee, Regional Office for the Eastern Mediterranean (EMRO), Cairo Egypt, November 16, 2003.

12. Hicks LL. "Results-Based Management: Using the Results Chain Approach in WHO." Presentation at Programme Budget 2004-2005: Headquarters log frame training seminar, John Knox Centre, Geneva, October 30, 2003.

11. Hicks LL (Winter 2000/2001). Invited Book Review of Healthy Markets? The New Competition in Medical Care by Mark A. Peterson (ed). Inquiry 37(4): 433-434.

10. Hicks LL (Spring 1998). Invited Book Review of Pharmaceutical Economics and Policy by Stuart O. Schweitzer. Inquiry 35(1): 91.

9. Hicks LL, Hassinger E, Taparanskas W (1995). “Redistribution of Physician Services through Outreach Activities [abstract]. AHSR & FHSR Annual Meeting Abstract Book 12:27-28.

8. Fleming ST, Hicks LL, Bailey C (1994). “Toward an Understanding of the Health Care Financing Administration Mortality Methodology: A Case Study.” [abstract] AHSR & FHSR Annual Meeting Abstract Book 11:52-53.

7. Hicks LL, Hobbs D, Klein T (Summer 1990). “Health Care Services. Community 2(1): 5-6. 6. West DA, Hicks LL, Boles KE (May 1990). “Rural Hospital Closures in Missouri.”

Governmental Affairs Newsletter 24(9): 1-5. 5. Hicks LL, Boles KE. "Determinants of Market Penetration Abilities: A Model and Case

Study." Paper presented at the Mid-Continent Regional Sciences Association conference, June 1988.

4. Hicks LL. "The Poor Accessing Health Care." Paper presented at the Missouri Association for Social Welfare conference, October 1985.

3. Hicks LL "Prospective Reimbursement: The Public Utility Approach to Hospitals." Paper presented at the Missouri Valley Economic Association conference, March 1983.

2. Dickhaus EA, Hicks LL. "The Marginal Behavior of Physicians" Paper presented at the Missouri Valley Economic Association conference, March 1983.

1. Hicks LL (January 1976). “Analysis of Dental Manpower Needs.” Journal of the Missouri Dental Association 56(1): 11-14.

INTRAMURAL ABSTRACTS/POSTERS/PRESENTATIONS 3. Hicks LL. “Should Missouri Expand Medicaid: Yes or No?” Presentation to Department of

Family and Community Medicine, University of Missouri, April 3, 2013. 2. Hicks LL. “Effects of Job Satisfaction and Perceived Stress among Missouri Primary Care

Physicians.” Presentation to Department of Family and Community Medicine, University of Missouri, September 19, 2001.

1. Hicks LL. “Impact of Health Care Industry on Regional Economics.” Paper presented at the Leadership Columbia 2000, Health Care Session, May 2, 2000.

BOOKS 3. Hicks LL (October 2012). The Economics of Health and Medical Care (6th edition).

Sudbury MA: Jones and Bartlett. 2. Hicks LL, Stallmeyer JM, Coleman JR (1993). Role of the Nurse in Managed Care.

Washington DC: American Nurses Association Publishing. 1. Hicks LL, Boles KE (1985). An Economic Approach to Rationing Health Care Resources.

Chicago IL: American College of Hospital Administrators.


BOOK CHAPTERS 14. Khatri N, Pasupathy K, Hicks LL (2010). “The Crucial Role of People and Information in

Health Care Organizations.” in Fottler MD, Khatri N, Savage GT (editors). Strategic Human Resource Management in Health Care. Bingley UK: Emerald Group Publishing Limited. Adapted and published in Brown GD, Patrick TB, & Pasupathy KS (2013). Health Informatics: A Systems Perspective. Chicago IL: Health Administration Press.

13. Hicks LL, Brown GD (Jul 2007). “Basic Health Care Delivery for Engineers.” In Zhang M, Nelson B, and Felder R (editors). Life Science Automation: Fundamentals and Applications. Norwood MA: Artech House Inc.

12. Hicks LL, Baxley EG, Bogdewic SP, Lee EA, Zollinger TW. (Feb 2007). “The Health Care System.” In Sahler OJZ and Carr JE (editors) The Behavioral Sciences and Health Care. (2nd Revised and Updated Edition). Hogrefe & Huber Publishers, Cambridge MA.

11. Hicks LL, Boles KE. (2004) “A Comprehensive Model for Evaluating Telemedicine.” In Demiris G (editor) E-health: Current Status and Future Trends. IOS Press; Amsterdam: The Netherlands.

10. Hicks LL, Baxley EG, Bogdewic S (2003). “26: The Health Care System.” Sahler and Carr (editors). In The Behavioral Sciences and Health Care. Cambridge MA: Hogrefe & Huber.

9. Hicks LL (2003). “Satisfaction of Paramedical Personnel.” Burg G (editor). In Telemedicine and Teledermatology: Current Problems in Dermatology. Basel: Karger, 58-61.

8. Hicks LL, Bopp KD (1997). “Integrated Pathways for Managing Rural Health Services.” Excerpted in Aspen’s Reference Group (editors), Chronic Disease Management: Clinical Pathways and Guidelines.” Gaithersburg MD: Aspen Publishers, Inc.

7. Hicks LL (1992). “Access and Utilization: Special Population--Special Needs” in Rural Health Care: Innovation in a Changing Environment. Westport CT: Praeger.

6. Hicks LL. Boles KE (1992). “Chapter 36: Economics in Health Care and Nursing.” in Fundamentals of Nursing: Collaborating for Optimal Health. E. Norwalk CT: Appleton & Lange.

5. Hicks LL, Glenn JK (February 1991). “Chapter 2: Changing Distribution of Physicians in Missouri: Health Policy Implications for Rural Counties.” Missouri Policy Choices. Columbia MO: University of Missouri Extension.

4. Boles KE, Hicks LL. “Why Health Economics?” Reprinted in Harrington C and Estes CL (editors). Health Policy and Nursing: Crisis and Reform in the US Health Care Delivery System. (1994). Boston MA: Jones and Bartlett, Publishers.

3. Hicks LL. “Using Benefit-Cost and Cost-Effectiveness Analysis in Health Care Resource Allocation.” Reprinted in Frank KM (editor). The Best of Nursing Economic$, 1983-1990. A Collection of Classics from the Journal for Nurse Executives (1991). Pitman NJ: Anthony J. Jannetti, Inc.

2. Boles KE, Hicks LL. “Why Health Economics?” Reprinted in Frank KM (editor). The Best of Nursing Economic$, 1983-1990. A Collection of Classics from the Journal for Nurse Executives (1991). Pitman NJ: Anthony J. Jannetti, Inc.

1. Boles KE, Hicks LL. “Why Health Economics?” Reprinted in Harrington C and Estes CL (editors) Contemporary Leadership Behavior: Selected Readings 2nd Edition. (1985). Little, Brown & Company.

PUBLISHED REPORTS 18. Scott-Cawiezell, J., Rantz, M., Hicks, L., Madsen, R., Petroski, G., et al. (2007). Final

report for Technology to Improve Medication Safety in Nursing Homes. Agency for Healthcare Research and Quality. Grant No: 1 UC1 HS14281-02.

17. Hicks LL, Bopp KD, Soper MR, Wood MB (1997). Balancing the Triad: Cost, Quality, and Access in Managed Care Systems. (2nd edition). Kansas City MO: National Center for Managed Health Care Administration.

16. Hicks LL (1992). Cost Reporting, Quality Measures, and Efficiency. Jefferson City MO: ShowMe Health Reform Commission.


15. Williamson H, Hicks LL, Kruse RL (1993). Creating a Primary Medical Care System in Missouri. Jefferson City MO: ShowMe Health Reform Commission.

14. Hicks LL (1991). Role of Economics in Managed Health Care Systems. Kansas City MO: National Center for Managed Health Care Administration.

13. Hicks LL (August 1978). The Rising Cost of Health Care in Missouri. Jefferson City MO: State Health Planning and Development Agency.

12. Hicks LL (July 1978). Health Care Expenditures in Missouri, 1966-1976. Jefferson City MO: State Health Planning and Development Agency.

11. Fox L, Hicks LL, Lane G (June 1976). Missouri Health Manpower Analyses—Summaries, Conclusions, Recommendations: Podiatry, Optometry, Veterinary Medicine, Medicine and Osteopathy, Dentistry, Pharmacy, Nursing Manpower. Jefferson City MO: Office of Health Manpower Planning (NTIS Technical Report).

10. Fox L, Hicks LL, Lane G (May 1976). Missouri Health Manpower Analyses: Nursing Manpower. Jefferson City MO: Office of Health Manpower Planning (NTIS Technical Report).

9. Fox L, Lane G, Hicks LL, Herrick M (May 1976). Missouri Health Manpower Analyses: Veterinary Medical Manpower. Jefferson City MO: Office of Health Manpower Planning (NTIS Technical Report).

8. Hicks LL, Lane G, Fox L, Summers J (April 1976). Missouri Health Manpower Analyses: Physician Manpower. Jefferson City MO: Office of Health Manpower Planning (NTIS Technical Report).

7. Hicks LL (April 1976). Health Manpower Planning, Volume II: Annotated Bibliography. Jefferson City MO: Office of Health Manpower Planning (NTIS Technical Report).

6. Hicks LL, Lane G, Fox L (April 1976). Missouri Health Manpower Analyses: Pharmacy Manpower. Jefferson City MO: Office of Health Manpower Planning (NTIS Technical Report).

5. Hicks LL, Lane G, Fox L (February 1976). Missouri Health Manpower Analyses: Dentistry Manpower. Jefferson City MO: Office of Health Manpower Planning (NTIS Technical Report).

4. Lane G, Hicks LL, Fox L, Summers J (February 1976). Missouri Health Manpower Analyses: Optometric Manpower. Jefferson City MO: Department of Social Services (NTIS Technical Report).

3. Lane G, Hicks LL, Fox L, Herrick M (December 1975). Missouri Health Manpower Analyses: Podiatric Manpower. Jefferson City MO: Office of Health Manpower Planning (NTIS Technical Report).

2. Hicks LL (August 1975). Methodology for Shortage Area Designation of Physicians—Selected Applications (Dissertation). Columbia MO: University of Missouri

1. Hicks LL (June 1975). Health Manpower Planning, Volume I: Annotated Bibliography. Jefferson City MO: Office of Health Manpower Planning (NTIS Technical Report.

INVITED PRESENTATIONS 38. Hicks LL. “Retention Rates among MO NHSC Participants.” Presentation at Missouri

Health Professional Retention Workshop, Jefferson City MO, June 27, 2013. 37. Hicks LL. “The Economics of Health Care and Health Reform.” Presentation at Missouri

Dietetic Association 2011 Annual Conference, Columbia MO, April 9, 2011. 36. Hicks LL. “Making Hard Choices—Rationing Health Care Services.” Presentation at

SHI/SIU 12th Annual Health Policy Institute, Carbondale IL, May 21, 2010. 35. Hicks LL, Fischer C, Taylor I, “Health Care Reform Town Hall.” Panel at Plenary Session of

2009 Student National Medical Association Region II Medical Education Conference, Columbia MO, October 31, 2009.

34. Hicks LL, Brown GD, Savage GT. “United States Health Care at a Crossroad: Public or Private.” Presentation to faculty and students at the University of Bayreuth, Germany, February 13, 2008.


33. Hicks LL. “Quality and Nursing Home Costs.” Presentation at 16th Annual Gerontology Nursing Conference, Columbia MO: December 2, 2004.

32. Hicks LL. “Understanding the Shifting Economics of Medicine.” Presentation at Foundation for American Communications Seminar Series, St. Louis Post-Dispatch, November 15, 2004.

31. Hicks LL. “Insurance Terminology.” Presentation at Advisory Council on the Accessibility and Affordability of Health Insurance Coverage. Jefferson City MO, March 12, 2004.

30. Hicks LL. “Rural Health Issues.” Keynote Speaker at Quality Health Care for the Underserved: The Future of Rural Health Care in Missouri Conference, Tan-Tar-A, April 25, 2002.

29. Hicks LL. “Health Care Trends.” Presentation to Missouri Senate Hearing, Jefferson City MO, December 6, 2001.

28. Hicks LL. “Trends in Health Care Costs in Missouri.” Presentation to Missouri Facilities Review Commission, Jefferson City MO, November 4, 2001.

27. Hicks LL. “Seniors and Prescription Drugs.” Presentation to Hearing before the Special Committee on Aging, United States Senate, Jefferson City, August 27, 2001. Published in Serial No. 107-13, Washington DC: US Government Printing Office, 2001.

26. Hicks LL. “Economics of Health Care.” Paper presented at Capital Region Executive Board Retreat.” April 21, 2001.

25. Hicks LL. “Definitions and Methods Used in Cost-Effectiveness Research.” Presentation to the Research Enrichment Program, Missouri Arthritis Rehabilitation Research and Training Center, March 10, 2000.

24. Hicks LL. “Impact of the Balanced Budget Act on Health Care Providers.” Presentation to the Missouri Health Facilities Review Committee’s Certificate of Need Administrative Workshop, September 27, 1999.

23. Hicks LL. “Definitions and Methods Used in Cost-Effectiveness Research.” Presentation to the Research Enrichment Program, Missouri Arthritis Rehabilitation Research and Training Center, March 12, 1999.

22. Hicks LL. “Health Care Reform: Hoops and Barriers—A Day in the Life of John and Jane Doe.” Presentation to the Boone County Related Agencies Association, Spring Conference, May 28, 1998.

21. Hicks LL. “Managing the Health of Defined Populations.” Presented to the Managed Care and Network Development Conference sponsored by Northeast Missouri Area Health Education Center, November 21, 1996.

20. Hicks LL. “Perioperative Nurses and Managed Care.” Presented to the Midwest Regional Perioperative Nursing Conference, November 16, 1996.

19. Hicks LL. “Economics of Managed Care.” Presentation to the Missouri State Legislature’s Joint Interim Committee on Managed Care, September 4, 1996.

18. Hicks LL. “Managing the Health of a Defined Population.” Presented at the Southeast Missouri Area Health Education Council of Managed Care: A Regional Model for Understanding Health Care Systems conference, February 29-March 1, 1996.

17. Hicks LL. “The Hidden Supply of Rural Physicians.” Paper presented at the Central Missouri Economics Association, April 26, 1995.

16. Hicks LL. “Impact of Managed Care on Health Care Professionals.” Presentation at the Central Missouri Dietetic Association meeting, February 23, 1995.

15. Hicks LL. “Advanced Principles of Managed Care.” Paper presented at the Missouri Public Health Association’s Managed Care Conference, December 6-7, 1994.

14. Hicks LL. “Managed Care and Its Impact on Behavioral Health Providers.” Presentation to the Board of Directors of Family Health Services, Lake Ozark MO, December 7, 1994.

13. Hicks LL. “The Challenges of Managed Care.” Series of seven seminars conducted for the Missouri Department of Health and District Health Offices, September - November, 1994.

12. Hicks LL. “Principles of Managed Care.” Presentation at the Missouri Mental Health Consortium, September 14, 1994.


11. Hicks LL. “Health Issues of the Rural Elderly.” Paper presented at the Missouri Rural Elderly Conference, September 8, 1994.

10. Hicks LL. “Cost Control: Moving to a More Rational Health Care System.” Presentation at the United Mine Workers of America, District 34 meeting, May 15, 1992.

9. Hicks LL. “Rural Health Policy—Improving Policy Making in Missouri.” Presentation at the Missouri Policy Choices Conference, October 25, 1991.

8. Hicks LL. “Public Policy: Regulating Managed Health Care.” Paper presented to the Missouri Managed Healthcare Association, October 18,1991.

7. Hicks LL. “Reimbursement Issues Related to Respiratory Care.” Presentation at Missouri Society for Respiratory Care conference, October 17, 1991.

6. Hicks LL. “Managers Workshop—Finance for Nurse Anesthetists.” Training session for AANA’s Spring Assembly of States, April 25, 1991.

5. Hicks LL. “Economics of a Universal Health Care Program.” Presentation at a public forum on universal health care sponsored by the Missouri Association for Social Welfare, April 22, 1991.

4. Hicks LL. “Rising Cost of Health Care.” Presentation at Joint East/West Regions Conference of Association of Health Care Internal Auditors, November 8, 1990.

3. Hicks LL. “Prospective Payment and Rehabilitation.” Presentation to the Kansas State Society of Physical Therapists, October 13, 1989.

2. Hicks LL. “Where Are We with Prospective Payment.” Presentation at the Region VI American Society for Medical Technology conference, October 3-6, 1989.

1. Hicks LL. "Factors Influencing a Hospital's Ability to Attract Patients." Paper presented to the Chinese Medical Association Delegation at First Hospital of Xiamen, Fujian Province, China, June 1988.

RESEARCH ACTIVITIES Co-Investigator. (Russell C, PI, Hathaway D, Co-PI). “SystemCHANGE: An RCT for Medication Adherence in Transplant Recipients.” Sponsored by National Institute of Diabetes, Digestive and Kidney Disease. 2014 – 2018, $2,971,522, 5% effort. Principal Investigator. Missouri Health Information Technology Assistance Center, Office of the National Coordinator for Health Information Technology, $9,648,068 04/06/10 – 04/05/15, 50% effort (No-Cost Extension approved for 04/05/14 to 04/05/15; additional no cost extension proposed 04/05/15 to 06/05/16). Principal Investigator. BizMed Healthcare Consulting—Achieving NCQA Certification for Patient Centered Medical Home. BizMed, $5,610, 08/01/13 – 07/31/13, 2% effort. Principal Investigator. MPCA Healthcare Consulting—Medicaid Expansion and Physician Supply. Missouri Primary Care Association, $22,000, 10/01/13 – 01/31/14, 9% effort. Principal Investigator. Continued Evaluation of Impact of Health Services on Missouri’s Economy. Missouri Hospital Association, $8,999, 08/01/13 – 12/31/13, 2.87% effort. Principal Investigator. Advanced Care Planning in Southwest Missouri (HRSA Rural Health Outreach Grant). Freeman Health System. $67,500, 05/01/12 – 04/30/2015, 3.46% effort. Investigator. Initiative to Reduce Avoidable Hospitalizations among Nursing Facility Residents, Centers for Medicare and Medicaid Services, $16,821,664, 09/24/12 – 09/23/14, 20% effort. Investigator. Intelligent Sensor System for Early Illness Alert in Senior Housing. NIH, National Institutes of Nursing Research, $2,004,444, 05/16/2013 – 1/31/14, 10% effort.


Co-Investigator. Knox County Public Health Department Network Consultation Project. Knox County Public Health Department, $8,700, 09/01-13 – 08/31/14, 1.45% effort. Investigator. NIHR15 – Academic Research Enhancement Award. NIH - National Institutes of Nursing Research, $450,660, 08/17/11 – 07/31/14, 1% effort. Principal Investigator. Evaluation of the Impact of Medicaid Expansion on Alaska’s Economy. Alaska State Hospital and Nursing Home Association, $15,000, 01/10/13 – 03/01/13, 5.2% effort. Co-Investigator. Leveraging Information Technology to Guide High Tech, High Touch Care (LIGHT2). Centers for Medicare and Medicaid. $17,286,404 10/01/12 – 09/30/15, 10% effort. Principal Investigator. Evaluation of Impact of Health Services on Missouri Economy. Hospital Industry Data Institute, $48,500, 08/01/12 – 02/28/13, 3.5% effort. Co-Investigator. Care Coordination for Older Adults: Process, Outcomes, Cost. NIH National Institute of Nursing Research 08/01/12 – 02/28/13 3.82% effort. Principal Investigator. Management Information System Support for Time Critical Diagnosis System Expansion. Missouri Department of Health and Senior Services, $24,000. 05/01/10 – 12/31/2012. 1.25% effort Principal Investigator. Business Case for Patient Safety Organizations. Missouri Center for Patient Safety. $5,000. 01/20/2012 – 02/28/2012 3.0% effort. Principal Investigator. National Health Service Corps Retention and Evaluation Activities. Missouri Primary Care Office, Department of Health and Senior Services. $24,999, 09/30/2011 – 09/29/2013, 3.82% effort. Principal Investigator. Economic Impact of Reduction in Provider Tax. Missouri Hospital Association. $10,000 10/17/2011 – 11/18/2011, 1.0% effort. Co-Investigator. HR and IT Capabilities and Complementarities in Healthcare. Agency for Healthcare Research and Quality. $94,490 03/01/2011 – 08/31/2012, 2.25% effort. Principal Investigator. Management Information System Support for Time Critical Diagnosis System Expansion. Missouri Department of Health and Senior Services. $24,000 05/01/10 – 10/31/11, 5% effort. Principal Investigator. Missouri Health Information Technology Assistance Center, Office of the National Coordinator for Health Information Technology, $9,648,068 04/06/10 – 04/05/15, 5% effort (expanding to 16.75% January 1, 2011). Consultant. (Linzer, Minneapolis Medical Research Foundation, PI). Creating Healthy Workplaces: Improving Outcomes for Providers and Patients. Agency for Healthcare Research and Quality 01/01/2010 – 12/31/2012 (subcontract $4500). 2% effort. Principal Investigator. Collaborative Cross-National Research on Health Care Systems. Sponsored by European Union Starter Grant, University of Missouri. 04/01/07 – 03/31/08. $3500 cost reimbursement.


Co-Investigator. (Edison, K, PI) Missouri Medicaid Data Project. Sponsored by Missouri Division of Medical Services, Missouri Department of Social Services. 09/01/06 – 08/31/09. $789,764.28. 5% effort. Principal Investigator. Graduate Health Management Education Demonstration Project. Sponsored by National Center for Healthcare Leadership. 05/01/06 – 06/30/07, $10,000 cost reimbursement, 4% effort. Principal Investigator. Analyzing Geographic Locations of Cancer in Missouri. Sponsored by Missouri Department of Health and Senior Services. 07/01/05 – 06/30/06, $204,112 direct, 6% effort. Co-Investigator. (Rantz, M, PI) Multi-level Intervention to Improve Nursing Home Outcomes. Sponsored by NIH/Department of Health and Human Services. 05/01/2005 – 02/28/2010, $338,742 annual direct, 5% effort. Principal Investigator. Assessing the Value of Telehomecare and Telehospice Services. Sponsored by Missouri Telehealth Research Center. 07/01/04 – 06/30/05, $71,500 direct, 20% effort. Principal Investigator. Boonslick Rural Network Consortium Extension. Sponsored by Cooper County Missouri Memorial Hospital (HRSA contract). 05/01/04 – 10/31/04, $10,420, 2%. Co-Investigator, (Scott, J, PI) Technology to Improve Medication Safety in Nursing Homes. Sponsored by Agency for Healthcare Research and Quality. 09/30/04 – 09/29/06, $405,047 annual direct, 5% effort. Co-Principal Investigator. (BRFSS/MCR) Interim Director. Behavior Risk Research Unit. Sponsored by Missouri Department of Health and Human Services to conduct Behavior Risk Factor Surveillance System Survey for CDC. 07/01/04 – 06/30/05, $875,223, 7% effort. Co-Investigator. (Bopp, K, PI) Community Health Assessment, 2004, Central Missouri Food Bank subcontract. Sponsored by Missouri Foundation for Health. 12/01/04 – 12/31/05, $102,954, 3.25% effort. Co-Investigator. (Bopp, K, PI) Mercer, Putnam, Sullivan Rural Health Network (subcontract Sullivan County Memorial Hospital, HRSA sponsored grant). 05/01/03 – 04/30/06, $104,290 annual direct 6% effort. Co-Investigator. (Rantz, M, PI) Evaluation of the Use of Bedside Technology to Improve Quality of Care in Nursing Facilities. Sponsored by Centers for Medicare and Medicaid through Research Triangle Institute, 01/31/03 – 09/30/06, $148,685 annual direct 2% effort. Principal Investigator. Boonslick Rural Network Consortium (subcontract Cooper County Memorial Hospital, HRSA sponsored grant). 05/01/01 – 04/30/04, $237,755, 3% effort. Co-Investigator. (Bopp, K, PI) University of Missouri, Department of Surgery Business Model for Profitability, Phase 1: Customer Selection and Scope of Product/Service Offering Analysis, 5/01/02 – 6/30/02, $21,800, 20% effort. Principal Investigator. UP/MUHC Physician Work Force Model and Alternative Solutions Study, University Physicians/University of Missouri Health Care, 10/1/01 – 3/31/02, $22,000 10% effort


Co-Investigator. (Kuehn, A, P.I.) “Nursing in Northeast Missouri: A Regional Workforce Model, Phase Two, 1999-2002.” Sponsored by RWJ Foundation, 07/01/99 – 06/30/02, $150,000 (10% effort). Co-Investigator. (Rantz, M, P.I.) “Nursing Care Processes, Outcomes, & Cost in Nursing Homes.” Sponsored by National Institute in Nursing Research, 03/01/98 – 02/28/03, $509,719 (10% effort). Principal Investigator. “St. Vincent Health System Medical Staff Development Plan.” Sponsored by St. Vincent Health System, Little Rock AR, 1/1/00 – 3/31/00, $20,000 (10% effort). Investigator. (Bopp, K, PI) “Harrison County Community Hospital Restructuring Assessment.” Sponsored by Harrison County Community Hospital, Harrison County MO. 3/1/99 – 6/30/99, $22,500, (4.6% effort). Principal Investigator. “Assessing Supply of Osteopathic Physicians in the United States to 2020.” Sponsored by American Osteopathic Association. 1/1/98 – 6/30/98, $5,000 (10% effort). Principal Investigator. “Analysis of Present and Future Role of Department of Health’s Bureau of Special Health Care Needs.” Sponsored by Missouri Department of Health. 10/15/98 – 1/31/99, $50,000 (30% effort). Principal Investigator. “Medicare+Choice Requirements and Implications for Missouri Advantage.” Sponsored by Missouri Advantage, Jefferson City MO. 10/1/98 – 5/31/99, $7,000 (3% effort). Co-Investigator. (Balas, EA, PI) “Development of a Cost-Effectiveness Bibliography for Physical Medicine and Rehabilitation.” Sponsored by American Academy of Physical Medicine and Rehabilitation. 3/1/98 – 8/31/98, $58,463.98 (10% effort). Co-Investigator. (Rantz, M, PI) “Nursing Care Processes, Outcomes, and Cost in Nursing Homes.” Sponsored by National Institutes of Health. 1/1/98 – 12/31/02, $509,720 (10% effort). Principal Investigator. “Need and Capacity Assessment for Maternal and Child Health.” Sponsored by Missouri Department of Health, Division of Maternal, Child and Family Health. 1/1/98 – 10/1/98, $140,000 (25% effort). Principal Investigator. “External Quality Review of Missouri Medicaid Managed Care Program Organizations.” Sponsored by Missouri Department of Social Services, Division of Medical Services. 1/1/97 – 6/30/97, $178,118 (25% effort). Project Investigator. (Mitchell, J, PI) “Health Application of the National Information Infrastructure Evaluation.” Sponsored by National Library of Medicine. 10/1/96 – 10/1/99, $7,746,621 (25% effort). Within the grant, the following projects were conducted and reports appear at http://telehealth.muhealth.org/eval/studies.html:

Principal Investigator. “Financial Implications of ER Transfers Avoided with Use of Telemedicine.”

Principal Investigator. “Methodology for Identifying Comparative Counties” Principal Investigator. “Physician Job Satisfaction and Burnout.”

Principal Investigator. “Comparative Levels of Satisfaction among Community Health Professionals.” Principal Investigator. “Comprehensive Annotated Bibliography of Resources for Improving the Evaluation Process.”


Co-Principal Investigator. (Boles, K, Co-PI) “A Comprehensive Model for the Evaluation of Telemedicine.” Co-Principal Investigator. (Boles, K, Co-PI) “Cardiology Outreach Study: Cost and Revenue Impacts on a Clinic of Using Telemedicine Services.” Co-Principal Investigator. (Boles, K, Co-PI) “Is Telemedicine Appropriate for All Individuals? Identification of Patient Characteristics Most Appropriate for Telemedicine Use.” Co-Principal Investigator. (Boles, K, Co-PI) “Pricing Model for Telemedicine Services.”

Consultant. (Webb, W, PI) “Missouri Rural Telemedicine Grant Program.” Sponsored by US Department of Health and Human Services, Health Resources and Services Administration, 9/30/97 – 9/29/00, $1,062,560 (5% effort). Investigator. (Mitchell, J, PI) “Integrated Advanced Information Management System Implementation at the University of Missouri.” Sponsored by National Library of Medicine 1/1/96 – 12/31/00, $2,750,000 (5% effort). Investigator. (Bopp, K, PI) “Business Marketing and Planning Training Program.” Sponsored by Department of Veterans Affairs, 10/1/98 - 10/31/98, $9,500 (13.84% effort). Consultant (Webb, W, PI) “Rural Telemedicine Grant Program.” Sponsored by US Department of Health and Human Services, Health Resources and Services Administration, 9/30/94 – 9/29/97, $1,200,000 (15% effort) Principal Investigator. Faculty Development Grant, University of Missouri, 1996-97, $1,200. Principal Investigator. “Evaluation of the AHEC Program.” Sponsored by Missouri Rural Area Health Education Center, Kirksville MO, 9/1/96 – 12/31/96, $8,000 (25% effort). Principal Investigator. “Second Office and Consulting Practices of Physicians.” Sponsored by Agency for Health Care Policy and Research, 7/1/95 – 6/30/96 $49,917 (25% effort). Co-Investigator. (Balas, EA, PI) “The Clinical Effect of Renal Database Reports: A Randomized Controlled Clinical Trial.” Sponsored by Missouri Kidney Program, 7/1/93 – 6/30/94, $40,765 (10% effort) Consultant. (Elder, W, PI) “Model Development for Assessing Community Health Needs.” Sponsored by Missouri Department of Health, Bureau of Primary Care, 4/1/94 – 8/31/94, $25,000 (15% effort). Co-Investigator. (Balas, EA, PI) “Delayed Feedback to Reduce Practice Variation in Renal Replacement Therapy.” Sponsored by Missouri Kidney Program, 7/1/92 – 6/30/93, $28,439 (15% effort). Principal Investigator. “Uncompensated Care in St. Charles County: An Update.” Sponsored by St. Charles County Health Authority, 1/1/90 – 9/30/90, $12,500, (20% effort).

Principal Investigator. “The Financial Feasibility of Adding PROZAC to the Missouri Medicaid Formulary.” Sponsored by Eli Lily, 1/1/90 – 6/30/90 $40,000 (25% effort). Principal Investigator. “Assessing Health Care Services in Correctional Facilities.” Sponsored by Missouri Department of Corrections, 10/1/89 – 5/30/90, $15,000 (10% effort).


Principal Investigator. “Designing a Managed Care Program for Foster Children in Jackson County.” Sponsored by Missouri Department of Social Services, 3/1/89 – 6/30-90, $125,000 (25% effort). Co-Investigator. (Deckard, G, PI) “Physician Reactions to the Practice of Medicine in Managed Care Settings.” Sponsored jointly by Prime Health Foundation of Kansas City and Harvard Community Health Plan, 1/1/89 – 3/31/90, $40,000 (20% effort). Co-Investigator. (Hamory, B, PI) “The Infectious Diseases Physician and Reimbursement.” Sponsored by Infectious Diseases Society of America, 7/1/88 – 10/31/90, $15,000 (25% effort) Co-Investigator. (Campbell, R, PI) “A Scale to Measure Reputation of Local Hospitals.” Sponsored by Department of Rural Sociology, 10/1/88 – 3/31/89, $5,000 (5%). Principal Investigator. “Medically Indigent Program for St. Charles.” Sponsored by Indigent Care Authority of St. Charles County, 1/1/88 – 12/31/88, $30,000 (20% effort). Co-Investigator. (Hamory, B, PI) “A Survey of Professionals Involved in Infectious Diseases--Their Location, Practice Patterns, Training Needs, and Projections for the Future." Sponsored by Infectious Diseases Society of America, 7/1/86 – 6/30/88, $40,000, (25% effort). Consultant. (Geden, B, PI) “Determining the Effectiveness of an In-Home Occupational Therapy Education Program upon Functional Outcome of Women with Rheumatoid Arthritis.” Sponsored by Robert Wood Johnson Foundation, 7/1/84 – 6/30/87, $925,074 (5% effort). Principal Investigator. “Study of the Feasibility and Implications of Implementing Alternative Reimbursement Systems at the State Level for the Medicaid Program.” Sponsored by Missouri Department of Social Services, 1/1/81 – 12/31/82, $120,000 (25% effort). Co-Investigator. (Harris, D, PI) “The Economic, Social, and Service Delivery Impacts of Closing a State Mental Hospital.” Sponsored by Missouri Department of Mental Health, 1/1/81 – 12/31/82, $75,000 (15% effort). Principal Investigator. “Development of a Funds Flow Data System for Determining Expenditures on End-Stage Renal Disease in Missouri.” Sponsored by Missouri Kidney Program. 7/1/80 – 6/30/81, $25,000 (20% effort). COMMUNITY SERVICE 2013- Member, Editorial Board of Journal of Healthcare Informatics 2012- Member, Editorial Board of Informatics (ISSN 2227-9709) 2000-06 Member, Missouri Rural Health Advisory Panel, Missouri Department of Health,

State Office of Rural Health, Missouri Hospital Association partnership 2000-08 Member, Community Advisory Council, Eldercare Center, Columbia 1999-08 Member, Data Use Advisory Committee for the Missouri Department of Health,

CHIME (Center for Health Information Management and Epidemiology) 1999-01 Member, Statewide Nurse Practitioner Database Advisory Committee 1996-98 Member, Senior Task Force, Chamber of Commerce Community Improvement

Group, Community Partnership/Caring Communities Coalition 1996-99 Member, Partners for Health Steering Committee and Research Task Force 1993-96 Member, Board of Directors, THA--Community Support Services 1992 Contributor, ShowMe Health Reform Initiative 1992-93 Member, Rural Policy Research Institute, University of Missouri 1991-96 Member, Ethics Committee, Lenoir Retirement Community 1991-92 Member, Rural Elderly Task Force of the Missouri Rural Health Coalition Initiative


1991-92 Member, University Consultants to the Missourians First Task Force on Health Care 1982-87 Public Member, Missouri State Board of Registration for the Healing Arts UNIVERSITY SERVICE 2012-14 Chair, Health Management and Informatics Finance-Economics Search Committee 2012-13 Chair, Health Management and Informatics Health Informatics Search Committee 2012-13 Chair, Health Management and Informatics Non-Tenure Teaching Assistant

Professor Search Committee 2007-13 Member, MUII Curriculum Committee 2007- Member, MUII Core Faculty 2008-10 Associate Director of Research, Center for Health Care Quality 2008-09 Chair, Health Management and Informatics Finance-Economics Search Committee 2007- Member, University of Missouri doctoral faculty 2005-08 Member, School of Medicine Promotion and Tenure Committee 2004-05 Chair, Health Services Management Search Committee 2004-05 Member, Center for Health Care Quality Search Committee 2002-03 Member, Health Management & Informatics Search Committee 2002 Member, School of Medicine Education Task Force 2000-04 Member, School of Medicine Institutional Review Board 1999-02 Coordinator, Rural Health Policy Research Alliance, Center for Health Care Quality,

School of Medicine, University of Missouri 1999- Resident Scholar, Center for Health Care Quality, School of Medicine, University of

Missouri 1999- Affiliated Faculty, MU Institute of Public Affairs, University of Missouri 1998-01 School of Medicine Faculty Research Council 1998-99 Health Services Management Faculty Search Committee 1996- University of Missouri Medical Alliance Board of Directors 1997-03 Reviewer, Research Board, University of Missouri 1995-06 University Academic Grievance Hearing Panel 1994-95 MU Health Plan Oversight Committee 1993-96 Co-Chair, Rural Health Initiatives Advisory Committee, Health Sciences Center 1992-97 Health Services Management Admissions Committee 1992-02 Faculty Advisor, Health Services Management Graduate Students Association 1991-93 University Faculty and Staff Benefits Committee 1987-92 University Advisory Committee for Public Policy Research 1987-91 University Advisory Committee for Interdisciplinary Minor in International

Development 1987-92 University International Affairs Council 1986-88 University Academic Grievance Hearing Panel 1986- Health Services Management Promotion and Tenure Committee 1985-88 Health Services Management Admissions Committee 1983-87 Health Related Professions Faculty Responsibility Committee 1983- Graduate Faculty 1980-81 Health Services Management Admissions Committee 1980- Health Services Management Faculty Development Committee PROFESSIONAL ORGANIZATIONS Member, Informatics (New Journal) Editorial Board, 2013- Member, National Rural Health Association Member, Journal of Rural Health Editorial Board, 1999 - 2006 (Secretary of Board, 2001-

2002; Chair of Board 2003) Member, NRHA Communications Committee Member, Abstract Review Committee for NRHA annual meetings Faculty Advisor for NRHA Fellowship Program (1998)


Member, American Medical Informatics Association Member, Health Information Management Systems Society Member, International Health Economics Association Member, American Health Economics Association Member, American Public Health Association (1976-2007) Member, Southern Economic Association Member, AcademyHealth Member, Association of University Programs in Health Administration Member, Editorial Board, The Journal of Health Administration Education, 2006 -2009 Member, International Society for Pharmacoeconomics and Outcomes Research Member, Missouri Rural Health Association Member, Editorial Board, Nursing Economic$, (1983-1986)

lanis l. hicks, ph - university of missourihmi.missouri.edu/people/resumes/faculty/hicks_cv.pdf ·...

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