The developing and testing of KIWEST

---- a Survey Target in Knowledge Intensive Work Environments

Kirsti Godal Undebakke, Marit Christensen, Siw Tone Innstrand, Monica Lillefjell, Line Oldervoll, Geir Arild Espnes.

–The sector’s need for a tool–Based on theory and empirical findings–Use of data in future research

Important starting points:

Development steps:• Literature, Qualitative pilot interviews, test study

→ KIWEST 0.7

• Questionnaire survey process at a faculty at UiO (70 employees), survey and feedback process

→ KIWEST 0.9• Questionnaire survey process at NTNU (5600

employees, 150 units), survey and feedback process → KIWEST 1.0

Job-demands

Job-resources

Positive experiences

Negative experiences

Positive and negative

consequences

Developed from the Job Demands-Resources model (JD-R) Bakker & Demerouti 2006

KIWEST 1,0

Job-demands

Job-resources

Positive experiences

Negative experiences

Positive and negative

consequences

Work tasks: Job autonomi Task completion ambiguity Empowering leadership Recognition Social support from supervisors Competency demands Unfair work tasksrettferdige arbeidsoppgaver

tidspress

Organization – Fairness of the supervisor Trust regarding management Goal clarity Innovation Resources Role conflict

Colleges: Cohesion in work teams

Social community at work

Social climate Inclusiveness, the social responsibility

Dysfunctional support

Conflicts

Work engasjement

Work – home conflict

Work – home facilitation

Meaning of work

Workaholism

Commitment to the workplace

Results:Did it work according to the expectations?

• Statistically:– Yes, sensitivity and validity testing by factor analyses and

Cronbach`s alpha was satisfactory in most parts of the instrument

• Practically as a work environment developmental tool: – Yes, where leaders are positive to the instrument and the

process and put it into their context– Yes, the instrument seem to release a focus on resources

rather than demands – a health promoting approach

What now?• There is a need for continuous development of the instrument • A few scales where removed, instead some new are included

and some new ones are under consideration• Size of the instrument are a crucial factor for response rate• So - a new version launched at June 13. → KIWEST 1.0• Will now be used in the University – University College sector• We aim to work for continuous development of the instrument• Based both on the practical use in the workplaces and the

research on the instrument

Thank you for your attention!