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Page 1: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Know Google Analytics

From insights to action

Page 2: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

01 Set up an analytics

account and define business

goals

02 Discover insights through

Google Analytics reports

03 Learn how to take action

on real business questions

Agenda

Page 3: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Set up a Google Analytics account and define your business goals

Page 4: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

A free, powerful web analytics tool

Shows how visitors found your

website, and what they did when

they got there

Measures the effectiveness of your

online and offline marketing efforts

What is Google Analytics?

Page 5: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Answer those important business questions

Page 6: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Path to success with Google Analytics

Collect Data

Create Goals

Measure Insights

Take Action

Page 7: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Go to google.co.uk/analytics

Choose a name for your account

Choose an industry category

How to set up a Google Analytics account

Page 8: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Your website needs to be tracked by

adding the correct tracking code to

the pages on your site

Where to find the tracking code

Page 9: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

When using a website builder or blog

there may be a simple field where

you can add the Tracking ID for your

website

How to install the tracking code

Page 10: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Path to success with Google Analytics

Collect Data

Create Goals

Measure Insights

Take Action

Page 11: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

What are your business goals

Build your

brand

Generate more

business

Sell your

products

Help customers

find you

Page 12: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Goals measure how well your site or

app fulfills your target objectives.

Translate your business goals into website goals

Page 13: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

You can use templates or create your own

Page 14: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Save your goals and start recording data

Page 15: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Discover insights through Google Analytics reports

Page 16: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Path to success with Google Analytics

Collect Data

Create Goals

Measure Insights

Take Action

Page 17: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Page 18: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Google Analytics dashboard

Page 19: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Understand the 4 main areas of reporting

Who are they?

How did they find me?

What are they doing?

What are they worth to me?

Page 20: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

What are the units of measurement?

DimensionsDimensions describe attributes

Visitor city or region

Referring traffic source

Browser type

Operating System

A metric is a measurement

Metrics

Number of visits

Number of visitors

Page views

Time on site

Page 21: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Google Analytics can help you

understand:

Traffic sources

Landing pages

Device type

Location

Social referrals

How the reporting is delivered

Page 22: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Identify the most popular page on

your site.

Understand how visitors are

navigating between the pages.

Landing Page Report

Behaviour > Site Content > Landing Pages

Page 23: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Learn which devices your customers

use to access your website.

Provide them with the best

experience on your website.

Device reportAudience > Mobile > Overview

Page 24: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Learn where your visitors are coming

from when they visit your site.

Location report Audience > Geo > Location

Page 25: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Social analytics measures the

impact of social media.

Identify the networks and

communities where people engage

with your website.

Learn about each community, and

identify what works best on each

social media site

Social reportAcquisition > Social > Overview

Page 26: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Learn how to take action on real business questions

Page 27: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Path to success with Google Analytics

Collect Data

Create Goals

Measure Insights

Take Action

Page 28: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Get stuck into a live business

Page 29: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Meet our business owner

Adrian is the owner of this ecommerce website. He uses GA

data to influence many decisions for his business. Such as:

How many visitors come to my website

from mobile devices? Should I optimise my site?

Which other countries should I expand my business to other

than UK?

Which pages on my site are the slowest and

need improving?

Adrian, Owner

Page 30: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Meet our business owner

Adrian is the owner of this ecommerce website. He uses GA

data to influence many decisions for his business. Such as:

How many visitors come to my website

from mobile devices? Should I optimise my site?

Which other countries should I expand my business to other

than UK?

Which pages on my site are the slowest and

need improving?

Adrian, Owner

Page 31: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Meet our business owner

Adrian is the owner of this ecommerce website. He uses GA

data to influence many decisions for his business. Such as:

How many visitors come to my website

from mobile devices? Should I optimise my site?

Which other countries should I expand my business to other

than UK?

Which pages on my site are the slowest and

need improving?

Adrian, Owner

Page 32: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Opportunities for further learning

Page 33: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Digital Garage online platform - g.co/digitalgarage

Page 34: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

THANK YOU Share your story:

bit.ly/YourDGstoryLinks to slides:

bit.ly/DGAnalyticsMore Digital Garage events:

bit.ly/DGOTevents

#DigitalGarage

Page 35: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Understanding Google Analytics

From insights to action

#DigitalGarage

Page 36: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Agenda

1 Set up an analytics account and define business goals

2 Discover insights through Google Analytics reports

3 Learn how to take action on real business questions

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

Page 37: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Proprietary + Confidential

Set up a Google Analytics account and define your business goals

Page 38: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

What is Google Analytics?

A free, powerful web analytics tool

Shows how visitors found your website, and what they did when they got there

Measures the effectiveness of your online and offline marketing efforts

Page 39: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Google Analytics can help us answer important business questions

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

Page 40: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Path to success with Google Analytics

2x 2xCreate goals

Measure insights

Takeaction

Collectdata

Page 41: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

How to set up a Google Analytics account

Go to google.co.uk/analytics

Choose a name for your account

Choose an industry category

Page 42: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Where to find the tracking code

Your website needs to be tracked by adding the correct tracking code to the pages on your site

Page 43: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

How to install the tracking code

When using a website builder or blog there may be a simple field where you can add the Tracking ID for your website

Page 44: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Path to success with Google Analytics

Create goals

Measure insights

Takeaction

Collectdata

Page 45: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

What are your business goals?

Ecommerce

Lead Generation

Content Publisher

Sell products

Contact info for sales prospects

Show advertising to visitors

Page 46: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Translate your business goals into website goals

Goals measure how well your

site or app fulfills your target

objectives.

Page 47: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

You can use templates or use your own

Page 48: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Save your goals and start recording data

Page 49: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Proprietary + Confidential

Discover insights through Google Analytics reports

Page 50: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Path to success for Google Analytics

Create goals

Measure insights

Takeaction

Collectdata

Page 51: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Page 52: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Google Analytics dashboard

Page 53: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Understand the 4 main areas of reporting

Who are they?

How did they find me?

What are they doing?

What are they worth to me?

Page 54: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

What are the units of measurement?

DimensionsDimensions describe attributes

Visitor city or region

Referring traffic source

Browser type

Operating System

A metric is a measurement

Metrics

Number of visits

Number of visitors

Page views

Time on site

Page 55: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

How the reporting is delivered

Google Analytics can help you understand:

Traffic sources

Landing pages

Device type

Location

Social referrals

Page 56: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Landing page report

Identify the most popular page on your site.

Understand how visitors are navigating between the pages.

Behaviour > Site Content > Landing Pages

Page 57: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Device report

Learn which devices your customers use to access your website.

Provide them with the best experience on your website.

Audience > Mobile > Overview

Page 58: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Location report

Learn where your visitors are coming from when they visit your site.

Audience > Geo > Location

Page 59: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Social report

Social analytics measures the impact of social media.

Identify the networks and communities where people engage with your website.

Learn about each community, and identify what works best on each social media site

Acquisition > Social > Overview

Page 60: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Learn how to take action on real business questions

Page 61: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Path to success for Google Analytics

Create goals

Measure insights

TakeAction

CollectData

Page 62: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Get stuck into a live business

Page 63: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Meet our business owner

Adrian is the owner of this ecommerce website. He uses GA data to influence many decisions for his business. Such as:

Adrian, Owner

How many visitors come to my website from mobile devices? Should I optimise my site?

Which other countries should I expand my business to other than UK?

Which pages on my site are the slowest and need improving?

Page 64: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Meet our business owner

Adrian is the owner of this ecommerce website. He uses GA data to influence many decisions for his business. Such as:

Adrian, Owner

How many visitors come to my website from mobile devices? Should I optimise my site?

Which other countries should I expand my business to other than UK?

Which pages on my site are the slowest and need improving?

Page 65: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Meet our business owner

Adrian is the owner of this ecommerce website. He uses GA data to influence many decisions for his business. Such as:

Adrian, Owner

How many visitors come to my website from mobile devices? Should I optimise my site?

Which other countries should I expand my business to other than UK?

Which pages on my site are the slowest and need improving?

Page 66: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Proprietary + Confidential

Opportunities for further learning

Page 67: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem

#DigitalGarage

Digital Garage online platform - g.co/digitalgarage

Page 68: Know Google Analytics - Autumn Fair 2019€¦ · Google Analytics reports 03 Learn how to take action on real business questions Agenda. Set up a Google Analytics account and define

THANK YOUShare your story:

bit.ly/YourDGstory

Links to slides:

bit.ly/DGAnalytics

More Digital Garage events: bit.ly/DGOTevents

#DigitalGarage