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Google Analytics Key to your Success

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Page 1: Google Analytics

Google AnalyticsKey to your Success

Page 2: Google Analytics

What we Learn• Why Analytics

• Who are the people who visit your website?

• what brought visitor to your website?

• what they do once they got on the website?

• did they do what you wanted them to do?

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Challenges with data

• Too much of it

• Don’t trust it

• Don't’ know what to do with it

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• How do people find me online?

• Who are they?

• Where do they come from?

• Do they like me?

• Are they a valuable customer?

• How do I stack up against the competition?

• How can I plan for the future?

Data can answer…

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Google Analytics Action Plan

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Web Analytics:Definition

• Analysis of qualitative and quantitative data from your website

• Drive continual improvement of the online experience that your customers and potential customer have

• Converts your Traffic to Sales

Page 7: Google Analytics

Web Analytics:Definition

• Analysis of qualitative and quantitative data from your website

• Drive continual improvement of the online experience tat your customers and potential customer have

• Converts your Traffic to Sales

DATAACTIONRESULT

Page 8: Google Analytics

Why you need Analytics

Web Analytics is the foundation for running a successful startup. with out it, you are flying blind.

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Executives can learn: •  Which marketing initiatives are most effective •  Which customer and customer segments are most valuable

Marketers can learn: •  Where users come from and what do they do on the site •  How can the website convert more users into customers •  Which keywords resonate with prospects and lead to conversions •  Which online ad or creative is the most effective

Content Creators can learn: •  Where people leave the site •  Which pages retain users the longest

Who can use Analytics?

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Why Google Analytics• Free to use

• Easy to setup

• Easy to read reports

• Real-time reports

• Custom reports

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Limits of Google Analytics

GA is not perfect: there are some errors.

But while the numbers aren’t exact, the data is still very useful.

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Analysis not a

CounterAnalytics is about identifying trends,

not about getting hung up on précis numbers.

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Most Important StepIdentifying Goals

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Think of a goal as specific and measurable actions that you want your visitors to complete before they leave your website

•  Visitors downloading a document •  Visitors completing a contact form •  Visitors completing a purchase •  Visitors who spend more than 5 min •  “Negative goals”: #of zero search results

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How to setup a GOAL

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Google Analytics Step by Step

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Upgrade your Google Analytics

toUniversal (Analytics.js)

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Navigation

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Who are the people who visit my website?

Audience

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Audience Overview: Standard Reports

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Standard Reports: Sessions

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Standard Reports: Users

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Standard Reports: Pageviews

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Standard Reports: Pages/Session

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Standard Reports: Avg. Session Duration

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What is a Bounce?

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What is not a Bounce?

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Standard Reports: Bounce Rate

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Standard Reports: % New Sessions

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DemographicsAge and Gender

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How to enable Demographics

insert the bold green line into your existing tracking code between the 'create' and 'send' commands

<script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-XXXXXX-XX', 'example.com'); ga('require', 'displayfeatures');ga('send', 'pageview'); </script>

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DemographicsAge and Gender

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Interest

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Interest

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Geo: Language and Location

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Geo: Language and Location

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Behaviors: New vs Returning

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Behaviors: New vs Returning

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Technology

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Technology

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Mobile vs Desktop

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Mobile vs Desktop

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Users Flow

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Users Flow

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SegmentsFilter any reports to show only a specific segment of traffic

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SegmentsAudience Overview filters by Segments

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What brought visitorsto your site?

Acquisition

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Channels

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Custom Channels

Online Banner / Display PPC / CPC

Offline News Coverage SMS marketing

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How to Create a Custom Channel

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URL Builder

https://support.google.com/analytics/answer/1033867?hl=en

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URL Sample

www.blogad.ir/landing/? utm_source=Anetwork

&utm_medium=CPC &utm_campaign=Blogupdate

&utm_content=redbanner &utm_term=72890

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Channels

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All Traffic

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All Referrals

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Keywords

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Social

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Campaigns

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What they do once theygot on the website?

Behavior

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Site Content

All Pages Landing Pages

Exit Pages Site Speed Site Search

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Site Content

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Site Search

Remember: Every time a visitor enter a keyword, he’s telling you exactly what he wants to find on your website.

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In-Page Analytics

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In-Page Analytics

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Better results and more services in In-page Analyticswith adding this code to your tracking code

Add the tag to your tracking code, after you create a tracking object, as illustrated by the red text in the example below:

ga('create', 'UA-XXXX-X'); ga('require', 'linkid', 'linkid.js');

ga('send', 'pageview');

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In-page AnalyticsEven better with google chrome extension

https://chrome.google.com/webstore/detail/page-analytics-by-google/fnbdnhhicmebfgdgglcdacdapkcihcoh

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Did they do what you wanted them to do?

Conversions

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Goals

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Funnel Visualisation

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Goal Flow

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Goals

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E-commerce Report

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E-commerce Report

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Multi-Channel Funnel

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Multi-Channel: Top Conversion

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Multi-Channel: Assisted Conversions

Assisted / Last Click or Direct Conversions =0 this channel functioned primarily as final conversion

=1 equally assist and final > 1 the greater the value, the greater the assist role

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Multi-Channel

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Annotation

Write your comments on every

change or update

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Compare Metrics

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Compare Similar Periods

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Compare days of the week

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Compare Hours of the Day

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Compare Metrics to site Average

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A/B Testing

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A/B Testing with ExperimentsReport example

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Knowledge withoutaction is meaningless

Brian Clifton

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Creating a Data Driven Culture

• Give access to data

• A/B test whenever possible

• Measure all function of the business

• Reward employees who use data to advance your business

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Q & A

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Thank You

@shayanshalileh

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