kelli frias: 7 deadly automated marketing sins

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Post on 04-Jul-2015

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Kelli Frias, professor of marketing, takes an in-depth look at some of the rookie mistakes of automated marketing strategies. This list was originally profiled in Entrepreneur magazine, and the slideshow will be prove a valuable resource for marketers young and old.

TRANSCRIPT

Page 1: Kelli Frias: 7 Deadly Automated Marketing Sins

7 DEADLY SINS OF AUTOMATION MARKETING

Kelli Frias

Page 2: Kelli Frias: 7 Deadly Automated Marketing Sins

OVERVIEW

• Marketing automation at center of marketing strategy

• Many resources available to new entrepreneurs

• Huge potential to generate growth

• Only as good as the person behind it.

Page 3: Kelli Frias: 7 Deadly Automated Marketing Sins

• Entrepreneur magazine identified 7 mistakes for automated marketing

Page 4: Kelli Frias: 7 Deadly Automated Marketing Sins

UNDOCUMENTED STRATEGY

Like shopping without a list

Page 5: Kelli Frias: 7 Deadly Automated Marketing Sins

• There will be a need for organization

• Marketing Automation is a means to an end

• Get it in line with larger company goals

Page 6: Kelli Frias: 7 Deadly Automated Marketing Sins

QUALITY, NOT QUANTITY“More” does not equal

“better”.

Page 7: Kelli Frias: 7 Deadly Automated Marketing Sins

• Your marketing needs to engage customers

• Research your consumer base

• Create content accordingly

• Capivate them along the sales funnel

• Don’t pump out content for content’s sake

• Really work on quality

Page 8: Kelli Frias: 7 Deadly Automated Marketing Sins

MISSING TARGET

Wait, what’re you aiming for?

Page 9: Kelli Frias: 7 Deadly Automated Marketing Sins

• During holidays, you don’t send the same present to each person

• Content and messages are unique

• Don’t generalize and send out the same message

• Spend some time on research and segment your customer base

Page 10: Kelli Frias: 7 Deadly Automated Marketing Sins

FLYING SOLOIt’s a team effort

Page 11: Kelli Frias: 7 Deadly Automated Marketing Sins

• Content and Research/Demand go hand in hand

• Make sure these teams are working in tandem

• Content creatives need to know what will work and what won’t

Page 12: Kelli Frias: 7 Deadly Automated Marketing Sins

STEP UP YOUR EMAIL GAMEEmail marketing not quite

dead.

Page 13: Kelli Frias: 7 Deadly Automated Marketing Sins

• Clients and customers email heavy?

• Email is not completely out of the question

• Marketing operation should be more than super email

• Utilize SEO and pertinent metrics

Page 14: Kelli Frias: 7 Deadly Automated Marketing Sins

MARKETING VS SALES

They should be on the same page

Page 15: Kelli Frias: 7 Deadly Automated Marketing Sins

• Using marketing automation to direct customers to sales?

• Make sure there is an in-between to handle leads effectively

• Lack of can result in negative ROI

• People and hard skills > Automated Processes

• Automated marketing should be an auxiliary, not a substitute

Page 16: Kelli Frias: 7 Deadly Automated Marketing Sins

LEAVING CUSTOMERS IN THE COLDLet your marketing have a

heart

Page 17: Kelli Frias: 7 Deadly Automated Marketing Sins

• Lead management helps get customers

• Lead nurturing appeals to the pathos

• Let marketing know what the product can do for them

• Send content about the company that appeals to who they are

• then, follow up with product info

Page 18: Kelli Frias: 7 Deadly Automated Marketing Sins

Thanks for watching!