INDOOR

System Availability Guaranteed by Competency

Services for K-BOW

Services for K-BOW I System Availability Guaranteed by Competency

Planning services

Our planning services cover the entire planning chain from high

level feasibility planning to detailed realisation planning.

Implementation service

Our high standard of implementation services is ensured by a

qualified selection and certification process for our service pro-

viders and our system start-up/integration teams.

Implementation material services

The K-BOW services provide all parts and tools required to

set-up and to operate K-BOW over the whole service life cycle.

Blended learning solution Service partner/employee certification Train the trainer development

HW maintenance SW maintenance Emergency services First line maintenance Spare part management

Upgrade services Performance monitoring & optimisation Value added services

Trainingservices

Servicesfor K-BOW

Maintenanceservices

Upgrade &optimisationservices

With the introduction of Kathrein's new K-BOW System,

Kathrein has developed a full service portfolio to secure the

system availability in a 24/7 mode for our customers.

Services for K-BOW I System Availability Guaranteed by Competency

Training service

Our training and certification program for service providers and

employees is based on a blended learning concept with a focus

on fast know-how and skill transfer into the organisations.

Maintenance services

We ensure the life-cycle performance of our K-BOW system

by provisioning various maintenance and ad-hoc services on a

modular basis covering customer demands.

Upgrade & optimisation services

K-BOW service ensures the life-time value of our K-BOW

system by dedicated upgrade and optimisation packages as

well as by value added services.

Accessories provisioning Consumables provisioning

Installation service Start-up/Site acceptance System acceptance Project management Integration service Interoperability service

Feasibility planning Site survey Network design Realisation planning

Implementationmaterial service

Implemen-tationservice

Servicesfor K-BOW

Planningservices

The service portfolio is modular and covers all phases of the

service life cycle. With our certified service provider network,

we can offer these services all over the world.

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KATHREIN-Werke KGAnton-Kathrein-Strae 1-383022 Rosenheim, GERMANYPhone +49 (0) 80 31 1 84-0Fax +49 (0) 80 31 1 84-8 20www.kathrein.com | k-bow@kathrein.de