services for k-bow · services for k-bow maintenance services operation services with the...
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INDOOR
System Availability Guaranteed by Competency
Services for K-BOW
Services for K-BOW I System Availability Guaranteed by Competency
Planning services
Our planning services cover the entire planning chain from high
level feasibility planning to detailed realisation planning.
Implementation service
Our high standard of implementation services is ensured by a
qualified selection and certification process for our service pro-
viders and our system start-up/integration teams.
Implementation material services
The K-BOW services provide all parts and tools required to
set-up and to operate K-BOW over the whole service life cycle.
▪ Technology & product training▪ Service & support training ▪ Trainer qualification
▪ Technical support services▪ Hardware services▪ Software services▪ On site support services
▪ Fault management▪ Configuration management▪ Performance management & optimisation▪ Security management
Trainingservices
Servicesfor K-BOW
Maintenanceservices
Operation services
With the introduction of Kathrein's new K-BOW System,
Kathrein has developed a full service portfolio to secure the
system availability in a 24/7 mode for our customers.
Services for K-BOW I System Availability Guaranteed by Competency
Training service
Our training and certification program for service providers and
employees is based on a blended learning concept with a focus
on fast know-how and skill transfer into the organisations.
Maintenance services
We ensure the life-cycle performance of our K-BOW system
by provisioning various maintenance and ad-hoc services on a
modular basis covering customer demands.
Operation services
We provide a managed K-BOW service in various service level
agreements: fault and configuration management, performance
management & optimisation and security management.
▪ Accessories provisioning ▪ Consumables provisioning
▪ Installation service▪ Start-up/Site acceptance▪ System acceptance▪ Project management▪ Integration service▪ Interoperability service
▪ Feasibility planning▪ Site survey▪ Network design ▪ Realisation planning
Implementationmaterial service
Implemen-tationservice
Servicesfor K-BOW
Planningservices
Operation services
The service portfolio is modular and covers all phases of the
service life cycle. With our certified service provider network,
we can offer these services all over the world.
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KATHREIN-Werke KGAnton-Kathrein-Straße 1-383022 Rosenheim, GermanyPhone +49 8031 184-0www.kathrein.com | [email protected]