jonas wilhelmsson business development © telia mobile 1999 euroforum wap conference london,...
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Jonas WilhelmssonBusiness Development © Telia Mobile 1999
Euroforum WAP Conference
London, November 99
Jonas Wilhelmsson
Telia Mobile
Strengthening Operator Service Offerings with WAP
Telia Mobile’s perspective
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
Agenda
• Telia approach to VAS• And then there was WAP...• Going to market
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
PalmPilot
CEStandard
Laptop/ palmtop
Web and Wireless joined - Mobile Multimedia Mode
Service LAN
GSM/PCS
Internet
DBInformation
Provider
Mailserver
Gateway
Bankingserver
Informationserver
FireWall
Better mouse traps wanted...Better mouse traps wanted...
WAP
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
Services will become the key focus for the entire communications industry
• Mobility• Broadband• E-commerce• IP telephony• Content• and more
Service
Telia Internet
Mobile
CATV/Digital TV Satellite
BB
Passagen/SOL
Starting from different positions but aiming at the same target
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
Our strategy is to lead the converged marketplace
• Non-voice and mobile data are key areas - growth• Mobile operator in a strong position to ”win the
converged web war”• Telia should have the
– Best portfolio of WAP services– First– At lowest cost and– Shortest development cycles
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
WAP in itself is not the answer - But a good enabler for the industry
• WAP will make good services better– Enhanced interactivity and ease of use– Faster and simpler service development
• WAP will not turn crap into gold– Reaching the Internet is not enough
or Buying a WAP Gateway won’t solve everything
• WAP must be a mass market feature– Services are currently not driving the market– 99 pence phones– Prepaid
= Where Are the Products??
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
www.dof.se/english
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
Creating the best water hole...
Messaging
Information
PIM
Transactions
Entertainment
Banking
Machines
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
UM by D.O.F - A World leader!Messaging and Internet based VAS
FAX E-Mail Voice Mail
WWW browserUnified mailboxSelf Customisation
Intelligent notification
FAX E-Mail SMS
Personalisation/Filtering
Conversion
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
Public Hype of the Year, but it’s not a quick fix
• Content designed for PC access– Netscape or Internet Explorer
• Access from a PDA or handheld is limited
• WAP requires a new format• Different form factors,
different browser languages, H/W limitations, and hard to support secure transactions
Internet
WAP GW
HTML WML
Wireless device access to the web requires a complete re-write Wireless device access to the web requires a complete re-write
SHOP.COM
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
This is what we wanted!
Any DeviceExisting Internet
Project Panama
Telia and Oraclejoint prototyping
This is what we did
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
• A wireless portal server to deliver existing Internet content to any wireless deviceINCLUDING TRANSACTIONS AND COMMERCE
• Prototype deployed with Nokia– Starting Aug-98
– Demo at GSM World Congress and CeBit ‘99
– Live wap flight reservation same day as Nokia 7110 released
• Implemented by Telia - Now
• Productised by Oracle
What is it?
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
A flexible service creation environment...
Other data sources
WML browser
WAP G/W
Nokia G/W
UplanetG/W
VoxML GW
Nokia TTML browser
HDML browser
Any Phone
Any Web Site
Any RDBMS
Project Panama
A powerful extensible portal server and
content transformator for wireless Internet
WTP
SMS
CDPD
Anynetwork
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
… which means that the Internet Model goes truly wireless. The mobile Portal!
• Any web content by any provider
• Voice controlled• Personalised • Secure transactions
– Banking, Flight reservations….
• PIM services• Location Dependent Services• Intelligent vehicles and other
machinesMyDOF by Telia -The Mobile Portal
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
MyDOF was launched last ThursdayWorld’s first live wap 1.1 services!
• Aftonbladet
• Allt om Stockholm
• CitiKey
• CNN Interactive
• Svenska CNN
• Föreningssparbanken
• Gula Sidorna
• Info Traffic
• Netbook
• Nordnet
• Nummerguiden: Telia Nummerupplysning
• Passagen
• Posten Paket
• Sandrew/Metronome
• SJ
• SEMA
• Svensk BörsInfo
• TV4.se
• Vägverket
• Yahoo
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
Info Traffic - A Good Example4.000 bus stops in the pocket
• All tram and bus lines in central Gothenburg• Based on unique, real time, forecast service• Mobile development => Swift!!
– 3 weeks from idea to service– Minimal costs
• End user decides how to use the service– WAP– Pull Question/Answer from any legacy phone– Subscriptions (irregularities, delays)– Individual route profiles over the web
• WIN-WIN
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
MyDOF lives on the web…
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
…and in the phone. The personalised portal is easily configurable
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
What have we learned?
• Think through what services to deploy• WAP - and mobile internet services in general -
CAN MAKE A DIFFERENCE• WAP in its infancy - unstable• Things take more time and effort than planned...
Jonas WilhelmssonBusiness Development © Telia Mobile 1999
Going forward….
• Gradual roll-out depending on handset availability• Continuously adding services• Enhance Panama• Migration from high end to mass market