jon steffey program manager informatics solutions, research and development 24 february 2014

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Nadcap SUBSCRIBER TUTORIAL Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

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Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014. AGENDA. Nadcap Overview Organizational Structure of Nadcap Nadcap Process / eAuditNet. DEFINITIONS – PRI. PRI:. - PowerPoint PPT Presentation

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Page 1: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

Jon SteffeyProgram ManagerInformatics Solutions, Research and Development

24 February 2014

Page 2: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

Nadcap Overview

• Organizational Structure of Nadcap

• Nadcap Process / eAuditNet

AGENDA

Page 3: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• PRI:

DEFINITIONS – PRI

The Performance Review Institute is a not-for-profit affiliate of SAE whose

mission is to: Provide global, unbiased, independent manufacturing process and

product assessments and certification services to the mobility industry for the

purpose of adding value, reducing total cost and facilitating teaming between

primes & suppliers. PRI administers Nadcap.

Page 4: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• Nadcap:

– Special Processes: are those processes where the parameters are directly influenced by component

geometry and/or the results cannot be confirmed by inspection, e.g., NDT, Plating, Heat Treating.

– Products: are the manufacturing output of the combination of distinct materials, parts and/or processes which forms a whole, e.g., Composites, Elastomer Seals, Electronics.

DEFINITIONS – Nadcap

The leading worldwide co-operative program

of major companies designed to manage a cost effective consensus approach to

special processes and products

and provide continuous improvement within the aerospace

and automotive industries.

Page 5: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• eAuditNet:

DEFINITIONS – eAuditNet

Audit software used to document audit results, attachments,

letters, notes, schedules audits, supplier advisories, etc. with

the ability to produce reports based on multiple criteria.

Page 6: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• November 1985: Government/Industry Equal Partners Conference recommends consensus solution to duplication of supplier quality assurance systems

• July 1990: PRI incorporated as a Not-For-Profit Trade Association. Launch Nadcap for Aerospace

• July 2000: Roll-out of Nadcap Europe• November 2002: Full Launch of eAuditNet• October 2003: Roll-out of Nadcap Asia• April 2008: Roll-out of eQuaLearn• May 2009: Full Launch of eAuditNet 2.0

HISTORY OF THE PERFORMANCE REVIEW INSTITUTE (PRI)

Page 7: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• Nadcap Subscriber Tutorial

• Attendees Guide – Antitrust (page 7)– Nadcap Personal Code of Ethics and Conflict of Interest

(page 7)

• PRI Website: www.pri-network.org

• eAuditNet Guides: www.eAuditNet.com

KEY REFERENCES FOR NEW ATTENDEES

Page 8: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• Attend Task Group mini-orientation at the beginning of each meeting

• Introduce yourself to the Task Group Chair and Staff Engineer

• Become active in your Task Group; your comments are very important

• Provide your feedback from the meeting through the on-line survey

SUGGESTIONS FOR NEW ATTENDEES

Page 9: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• Subscriber members are required to attend Nadcap meetings. If the member is unable to attend, an alternate shall be designated.

• Reply to surveys, questionnaires and ballots that are circulated to members.

• Carry through sponsorship and coordination of individual projects as assigned.

• Prepare checklists for auditing and continuing surveillance.

• Review resumes and interview auditors.• Review audit reports.• Comply with the Nadcap Personal Code of Ethics and Conflict of

Interest Policy as defined in AS7003.• Safeguard the confidentiality of information that you're exposed

to through the Nadcap program.

MEMBERSHIP RESPONSIBILITIES

Page 10: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

Nadcap MEMBERS• 309th Maintenance Wing-Hill

AFB• AgustaWestland• Airbus Group

– Aerolia– Airbus– Airbus Defence and Space– Airbus Helicopters– Premium Aerotec GmbH

• Alenia Aeronautica SpA• BAE Systems – Military Air

Solutions (MAS)• BAE Systems• Ball Aerospace & Technology

Corporation• Beechcraft Corporation• The Boeing Company• Bombardier Inc.• COMAC• Defense Contract

Management Agency (DCMA)• Eaton Aerospace• Embraer SA

• GE Aviation– GE Avio S.r.l.

• General Dynamics• GKN Aerospace• GKN Aerospace Sweden AB• Heroux Devtek Inc. (Landing

Gear Division)• Honeywell Aerospace• Israel Aircraft Industries• Latecoere• Liebherr-Aerospace SAS• Lockheed Martin Corporation• MTU Aero Engines GmbH• Northrop Grumman

Corporation• Parker Aerospace Group• Raytheon Company• Rockwell Collins, Inc.• Rolls-Royce• SAFRAN Group• Sonaca

• Spirit AeroSystems• Textron Inc.

– Bell Helicopter– Cessna Aircraft

Company– Textron Systems

• Thales• Triumph Group Inc.• United Technologies

Corporation– Goodrich (UTAS)– Hamilton Sundstrand

(UTAS)– Pratt & Whitney– Pratt & Whitney Canada– Sikorsky Aircraft

Page 11: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

TIMELINE OF PRIMES

1990 1991 1992 1994 1995 1998 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 20130

10

20

30

40

50

60

15 6 6 7

10 1014

17 19 2126

30 32 3330 31 30 31 29

12

2 3

3

3

5

12

16

1818

1920 20 20

2121

11

11

South America

Asia

Europe

North America

Page 12: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

GOVERNMENT AGENCIES AND CONTRACTOR POSITIONS ON PRIQUALIFICATION PROGRAMS

Special Process and

Product mandates to the

supplier base in that

region

KEY: R = Accreditation Required by Prime Letter sent to Suppliers; M = Nadcap Member; A = Accepts Nadcap Accreditation

Note: Not all Subscribers included above; visit eAuditNet for full list. Programs listed as of July 2011.

SUBSCRIBER FOR PRI USE AMERICAS EUROPE ASIA309th MAINTENANCE WING-HILL AFBHill AFB, UT

A(CP, CT, HT, MTL, NMSE, NDT, WLD)

AGUSTAWESTLANDCascina Costa, Italy

R(NDT)

R(NDT)

R(NDT)

AIR FORCEWPAFB, OH

R(Seals, SLT)

ALENIA AERONAUTICA SPANaples, Italy U12 R

(CP, COMP, HT, MTL, NDT, SE, WLD)R(CP, COMP, HT, MTL, NDT, SE, WLD)

R(CP, COMP, HT, MTL, NDT, SE, WLD)

AVIO S.p.AItaly

R(CP, CT, HT, MTL, NDT, NMSE, WLD)

R(CP, CT, HT, MTL, NDT, NMSE, WLD)

R(CP, CT, HT, MTL, NDT, NMSE, WLD)

BAE SYSTEMS MILITARY AIR SOLUTIONS (MAS)UK U15

R(COMP, CP, HT, MTL, NDT, NMSE, WLD)

BAE SYSTEMSNashua, NH

A(CP,CT,WLD)

BALL AEROSPACE & TECHNOLOGY CORPORATIONBoulder, CO

A(CP,ETG,WLD)

THE BOEING COMPANY(Commercial Airplanes, Intergrated Defense Systems)

U11R(COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)

R(COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)

R(COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)

BOMBARDIER, INC.Dorval, Canada U13 R

(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)R(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)

R(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)

Defense Contact Management Agency (DCMA)(DOD) Alexandrta, VA

M(ALL, COMP, ETG, FLU, SEAL, SLT)

Airbus U8 R(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

R(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

R(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

Name of Nadcap

Subscribing Prime

Contractor

Page 13: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS

12081466

24372852

3295367838704015

438944064791491949895112

0

1000

2000

3000

4000

5000

6000

Page 14: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

Plan Actual Actual Actual Actual Actual2014 2013 2012 2011 2010 2009

AQS 230 232 239 229 239 236Conv Machining 81 75 61 40 10Composites 156 156 153 153 131 135CP 939 934 952 893 857 847CT 128 133 126 124 113 124ETG 119 103 84 76 66 42Fluids 24 26 26 26 32 25HT 886 855 877 833 786 741M&I 30MTL 196 223 193 209 178 185NDT 1027 1006 1009 1011 973 1000NM 218 202 224 228 178 196NMMM 15 13 8 2NMMT 31 34 25 24 20 10SE 167 160 140 156 129 153Seals 11 8 12 10 8 12Sealants 9 21 15 12 17 12WLD 477 477 436 456 411 446NUCAP 225 222 256 224 71 181Other Industries - TPG 90 52 29Other Industries - MedAccred 4Preassessments - Aerospace 4 57 54 87 187 41Preassessments - Non-Aerospace 45Total 5,112 4,989 4,919 4,791 4,406 4,389

STATUS REPORT – SUPPLIER AUDITS

2013 Actual through 30 Sep 2013

Page 15: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

AuditorsAudits

STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT)

20022003

20042005

20062007

20082009

20102011

20122013

0

1000

2000

3000

4000

5000

6000

Americas Europe Asia

20022003

20042005

20062007

20082009

20102011

20122013

0

20

40

60

80

100

120

Americas Europe Asia

Page 16: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• Special Processes – Nondestructive Testing (NDT)– Materials Testing (MTL)– Heat Treating (HT)– Coatings (CT)– Chemical Processing (CP)– Welding (WLD)– Nonconventional Machining & Surface Enhancement (NMSE)– Non Metallic Materials Testing (NMM)– Conventional Machining as a Special Process (CMSP)– Measurement and Inspection (MI)

• Systems & Products– Aerospace Quality Systems (AQS): AC7004– Fluid Distribution Standards (FLU)– Elastomer Seals (SEALS)– Sealants (SLT)– Composites (COMP)– Electronics (ETG)

NADCAP PROGRAMS

Page 17: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• Nadcap Overview

Organizational Structure

• Nadcap Process / eAuditNet

AGENDA

Page 18: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap ORGANIZATIONAL STRUCTURE

Policy Board of Directors

Executive Leaders• Legal entity• Fiduciary responsibility• Set policy• Provide the vision

Page 19: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

BOARD OF DIRECTORS Stan Adachi

Divisional Director, Supplier Quality, Defense, Space & Security The Boeing Company

Richard Amato Manager, Manufacturing Engineering, MECoE, Supply Chain Division GE Aviation

Etienne Galan Vice President Purchasing Snecma (Safran Group)

Michael Hayward Sector Director International & Logistics Excellence Northrop Grumman Aerospace Systems

Mario Langlois (Chairperson) Director, Quality Engineering & Safety Office Bombardier Aerospace

Tony Maguire Head of Quality, Hawk Aircraft Programmes BAE Systems PLC

Ron Meester Vice President, Global Quality Honeywell Aerospace

Anna (Graham) Morast Director, Group Quality

Pratt & Whitney, UTC

Andy Page CEO Sharing in Growth UK Ltd.,

c/o Rolls-Royce plc

David L. Schutt Chief Executive Officer

SAE International

Junji Tsuji Manager of Manufacturing Technology Group of Production Planning Department, Aero-Engine & Space

Operations

IHI Corporation

Li Wei General Director, Quality and Safety Department

Aviation Industry Corporation of China

Jianqiang Xu Deputy General Manager, Science, Technology, and Quality

C919 Program Chief Quality Officer

COMAC

Page 20: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap Organizational Structure

Tactical

Senior quality leaders & managers• Oversee operation of Nadcap • Establish & implement policy & procedures • Task group coordination & development • Identify, develop and deploy improvement

Board of Directors

Nadcap Management Council (NMC)

Policy

Page 21: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

CURRENT Nadcap MANAGEMENT COUNCIL (NMC)• Latchezar Anguelov

SAFRAN Group• David Bale

Pratt & Whitney Canada• Dietmar Becher

Liebherr Aerospace• Michael Bess

DCMA• Pascal Blondet

Airbus• Richard Blyth, Vice Chairperson

Rolls-Royce• Robert Bodemuller

Ball Aerospace & Technology Corp.• Katie Bradley

Lockheed Martin• Christopher Brust

DCMA• Christian Buck

SAFRAN• Robert Cashman

Parker Aerospace Group• David Cianfrini

BAE Systems, Electronic Systems• Jim Diamond

309 Maintenance Wing – Hill AFB• Harold Finch

Spirit Aerosystems• Eduardo Freire

Embraer SA• John Haddock

BAE Systems – MAS• Tim Hayes

General Dynamics• Martha Hogan-Battisti

The Boeing Company• Scott Iby

Hamilton Sundstrand• Jason Jolly

Cessna Aircraft Company

• Karen Kim

Sikorsky• Scott Klavon, Secretary (Non-Voting)

PRI

• Robert Koukol

Honeywell Aerospace• Ralph Kropp

MTU Aero Engines GmbH•

Serge Labbe

Heroux Devtek

• Daniel Lecuru

Airbus Helicopters

• Eric LeFort

Sonaca

• Howard Jeff Lott

The Boeing Company• Frank Mariot

Triumph Group•

Steve McGinn

Honeywell

• Robin McGuckin

Bombardier Aerospace

• Michael Murray

Beechcraft Corporation• Ana Ottani dos Santos

Embraer

• Rick Peterson

Rockwell Collins, Inc.•

Alberto Portal

Airbus Defence and Space

• Fabrizio Quadrini

AgustaWestland• Mark Rechtsteiner

GE Aviation

• Per Rehndell

GKN Aerospace Sweden AB

• Brad Richwine

Raytheon Company•

Davide Salerno

Alenia Aeronautica SpA

• Victor Schonberger

IAI

• Lisa Shaw

Eaton Aerospace•

Henry Sikorski

Pratt & Whitney• Asa Snitchler

Beechcraft Corporation

• David Soong

Pratt & Whitney

• Kevin Ward, Chairperson

Goodrich (UTAS)

• Kirk Whalen

Heroux Devtek• George Winchester

Northrop Grumman• Corwyn Berger

EXOVA, Inc.• Michael Brandt

Alcoa• Mark Brown

Kaman Aerospace Group• Tim Crowe

Dearborn Precision•

Jim Cummings

Metal Finishing Company• Robert Custer

AAA Plating & Inspection• Eric Jacklin

FM Callahan & Son• David Jones

Nex-Tech Processing.• David Michaud

Fountain Plating Company• Michael Schleckman

Voss Industries, Inc.• Vitorio Stana

Avcorp Industries Inc• Vern Talmadge

Howmet Thermatech Coatings

Page 22: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

Tactical

Board of Directors

Nadcap Management Council (NMC)

PRI/Nadcap ORGANIZATIONAL STRUCTURE

TechnicalTask GroupsSpecial Processes

Nondestructive Testing,

Materials Testing,

Heat Treating, Coatings,

Chemical Processing,

Welding, NMSE, Non Metallic Materials Testing , Conventional

Machining, MNI

Systems & Products

Electronics,

Sealants, Elastomer Seals,

AQS (AC7004),

Fluid Distribution Systems &

Composites

Technical Experts• Determine requirements • Develop documents• Accept corrective action• Final decision on accreditation

Supplier Support Committee

(SSC)

Administrative

Staff

Policy

Page 23: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• Nadcap Overview

• Organizational Structure of Nadcap

Nadcap Process / eAuditNet

AGENDA

Page 24: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

Nadcap PROCEDURE HIERARCHY

AS7003

QUALITY MANUAL

NOP (Nadcap

Operating

Procedure)

NTGOP (Nadcap Task

Group Operating

Procedure)

NIP (Nadcap

Internal Procedure)

Auditor Handbook

Aerospace Standard which documents the

requirements for implementing Nadcap

industry consensus-based accreditation

programs.

Quality policy describing

the quality system of the

organization.

Specific procedures by which Nadcap

operates.

Scope and general operating

procedures for each specific Nadcap

commodity program.

Specific procedures by which PRI /

Nadcap Staff operates.

Roles and responsibilities for

Nadcap Auditors, and clarifications

to facilitate and standardize the

audit process.

Page 25: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• NOP-001: Nadcap Operating Procedure

• NOP-006: Supplier Advisory Process

• NOP-008: Supplier Merit Program

• NOP-011: Audit Failure Process

• NTGOP-001: Nadcap Task Group Operating Procedure

KEY PROCEDURES (Located on eAuditNet, under Nadcap Procedures)

Page 26: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

THE Nadcap AUDIT PROCESS

Accreditation Mandated

by Nadcap Prime

Subscriber

Supplier Requests

Audit

Audit Scheduled

& Auditor Assigned

Audit Performed

– Auditor Submits

Report

Supplier

Review

PRI Technical

Staff Review

Task Group

Review

Certificate Issued

to Supplier

Re-accreditation Process

Subscriber Action

Supplier Action

PRI Action

Page 27: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• PRI/Supplier Schedules the Audit using eAuditNet.com– Nadcap Checklists and Preparation Instructions available – Encouraged to review the Nadcap Customer Support

Initiative (NCSI) presentation on eAuditNet– Perform self-audit

• Auditor Conducts the Audit using the applicable Nadcap checklists (located on eAuditNet)– Daily briefing & a final close out meeting at the end of

the audit

• Auditor Prepares Cover Letter and attaches to audit report (uploaded into eAuditNet)

• Supplier has 21 calendar days to initially respond to any findings (7 calendar days for subsequent responses)

AUDIT PROCESS

Page 28: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

EVERY STEP IS MANAGED BY INDUSTRY

AUDIT

CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS

AS REQUIRED

AUDIT

RESULTS

AUDIT

CONDUCTED

AUDITOR

QUALIFICATION &

SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY

STEPS

Page 29: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

Nadcap – INDUSTRY WORKING TOGETHER

Audit Criteria (AC):

Document containing checklists or other surveillance tools to be utilized in the course of determining compliance to established industry standards and prime requirements.

Establish Audit Criteria

Nadcap Staff SuppliersTask Groups

(Primes)

Page 30: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

RELATIONSHIP BETWEEN AUDIT CRITERIA (AC), AUDIT HANDBOOK AND PRIME REQUIREMENTS

Industry

Standards

+

Prime

Requirements

AC7XXX

Audit Criteria

Job Audits

Audit

Handbook

Page 31: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT

CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS

AS REQUIRED

AUDIT

RESULTS

AUDIT

CONDUCTED

AUDITOR

QUALIFICATION &

SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY

STEPS

Page 32: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• Core and Technical Requirements are Established by Task Group

• Potential candidates complete a pre-screening questionnaire oneAuditStaff.com

• Interviewed by Task Group• Testing/Certification (Optional)• Training Audits• Review of Training with Report from Lead Auditor• Approval by Task Group• Continual Monitoring through Audit Reviews• Annual PRI/Nadcap Training

AUDIT SELECTION/INTERVIEW/PERFORMANCE

Page 33: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• Highly skilled technical background with average of 30 years experience in the Special process audited

• Unlike ISO or EN 9000 based audits, Nadcap auditors do not make the final decision

• Nadcap auditor goal is to evaluate and report the technical competency and compliance of the supplier

AUDITORS CRITICAL TO Nadcap

Page 34: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

SAMPLE OF CURRENT AUDITORS & EXPERIENCE

Process Experience SummaryAerospace Quality Systems (AQS)

60% ISO Lead Assessors; Average 30 Years Experience

Chemical Processing (CP) 70% Have B.S Degree; 22 % Have MS Degree; 11% Have PHD; Average 35 Years Experience

Coatings (CT) 100% Have B.S Degree; 20% Have MS. Degree; 20% Have PHD; Average 30 Years Experience

Composites (COMP) 100% Have B.S. Engineering; 100% Have MS Engineering; Average 15 Years Experience

Elastomer Seals (SEAL) 50% B.S. Engineering; 30 Years Experience

Fluid Distribution Systems (FLU)

100% Have B.S. Engineering; Average 35 Years Experience

Heat Treating (HT) 80% Have B.S in Metallurgy/Material Science; 30% Have M.S. in Metallurgy/Material Science; Average 33 Years Experience; Certified Quality Engineer/Auditor

Materials Testing Laboratories (MTL)

90% Have B.S Degrees; 50% Have MS Degrees; 20% Have PHD; Certified Quality Engineer/Auditor; Average 35 Years Experience

Nonconventional Machining (NMMT)

80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience

Nondestructive Testing (NDT)

100% are Level III’s for Four (4) Methods; 44% Have Bachelors of Science Degrees; Average 30 years of Experience

Sealants (SLT) 50% Have PHD; Average 30 Years Experience

Surface Enhancement (SE) 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience

Welding (WLD) 60% Have B.S Degree; 30% Have MS Degree; Average 34 Years Experience

Page 35: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT

CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS

AS REQUIRED

AUDIT

RESULTS

AUDIT

CONDUCTED

AUDITOR

QUALIFICATION &

SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY

STEPS

Page 36: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

1.Quality Systems2.Special Process and Product Specific

Requirements3.Compliance/Job Audits

NDT: 3 Witnessed Compliance Jobs per Method and 3 “Paperwork” Completed Compliance Jobs per MethodHeat Treating: 2 Long Jobs-8 Short JobsMaterials Lab: Witnessing of All Test Methods Chemical Processing: Minimum of 4 Job Audits Coatings: 2-11 Job Audits (Based on Scope)Welding: 2 Job Audits per MethodNonconventional Machining: 2-10 Job AuditsSurface Enhancement: 2-6 Job AuditsComposites: 15-30 Job Audits (Based on Manufacturing Flow)Electronics: Complete 1 Job Audit Conventional Machining: 2-14 Job Audits (Based on Scope)

Nadcap AUDIT CONTENT

Page 37: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

Chemical Processing

GENERAL FOCUS AUDIT

Calibration:

NDT

Does the supplier define the process employed for the calibration of

inspection, measuring and test equipment type, unique identification,

location, frequency of checks, check method, acceptance criteria and the

action to be taken when results are unsatisfactory?

Heat Treating

Page 38: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

TECHNICAL (Nadcap) FOCUS AUDIT

Calibration: Are the FPI dryer ovens

calibrated every three

months at multiple points

across the usable range?

Are furnaces used for

heat treating Aluminum parts

surveyed at the

required tolerance and

temperature range?

Is measuring and test

equipment used to control or

monitor the control of a

process (within parameters)

maintained in a calibration

system compliant with

ISO 10012-1?

(I.e. temperature gages,

conductivity meters,

voltmeters, rectifiers)

Chemical Processing

NDTHeat Treating

Page 39: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT

CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS

AS REQUIRED

AUDIT

RESULTS

AUDIT

CONDUCTED

AUDITOR

QUALIFICATION &

SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY

STEPS

Page 40: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

1. Major Nonconformance: The absence of, or systemic breakdown of, the Process

Control and/or Quality Management system. Any non-conformance where the effect impacts or has

the potential to impact the integrity of the product.

2. Minor Nonconformance: A non-systemic lapse in conformance to the Process

Control and/or Quality Management system.

NCR CLASSIFICATIONS

Page 41: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

PRI Staff Review:• Staff Reviews Package for Completeness• Review Audit Report

– Clarification Changes (electronically) - Contact Auditors for Clarification

– Review Supplier Corrective Action– Close-Out or request additional information via Forums

• Audit Report Package is submitted via eAuditNet for Task Group Review

AUDIT REVIEW

Page 42: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

Task Group Review:• Task Group decides Procedure for Review

– Sub-group review, entire Task Group Review• Task Group Reviews for Correctness

– Technical Comments, Supplier Responses, Technical Completeness, Auditor Summary Letter, Identify Additional Findings

• Completes Review of Each NCR and dispositions (NCR Status)

• Discuss Results with Task Group within Forums• Task Group Votes on Accreditation via On-Line Balloting

AUDIT REVIEW

Page 43: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

Nadcap – INDUSTRY WORKING TOGETHER

Nadcap Staff SuppliersTask Groups

(Primes)

Establish Audit

Criteria

Define Auditor

Requirements

Interview &

Recommend Auditor

Contract Auditor

Plan/Schedule

Audits

Supplier Requests

Perform

Audit

Review &

Accept C/A

Submit C/A

Package

Review C/A

Package

Findings

Accredit Supplier

Page 44: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

• Subscribers can use eAuditNet to:– Use ‘Subscriber QML’ to specifically search for your

company’s suppliers– Lookup audit details for a supplier including checklist

details, nonconformance (NCR) details, and Supplier and Task Group NCR responses

– Lookup the current audit status of a supplier – Download or print hard copy checklist(s) – View new or existing Supplier Advisories – View all Nadcap Procedures (NIPs, NOPs, NTGOPs)

• eAuditNet Company Administrator, you can use eAuditNet to:– Create new eAuditNet users for your company – Edit current eAuditNet users for your company – Accept or reject eAuditNet users that select your company

during registration – Set-up company Users to receive weekly e-mails regarding

your QML supplier audits that were submitted (Email Subscription Application)

• If you are a Task Group Member, you can use eAuditNet to:– View and discuss supplier audit NCRs – Ballot on supplier audit and merit recommendations

An eAuditNet Subscriber’s Audit Review Guide and eAuditNet Company

Administrator’s Guide can be downloaded from eAuditNet using Public Documents.

eAUDITNET FOR SUBSCRIBERS – www.eAuditNet.com

Page 45: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT

CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS

AS REQUIRED

AUDIT

RESULTS

AUDIT

CONDUCTED

AUDITOR

QUALIFICATION &

SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY

STEPS

Page 46: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

TOP 10 PARAGRAPHS SINCE RELEASE OF COMP AC7118 REV A232 AUDITS

Page 47: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

NDT TOP PARAGRAPH REFERENCES AC7114 (SAMPLE – 2010)

Page 48: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

QUALITY IMPROVEMENTS FOR SUPPLIERS (SSC 2011 SURVEY RESULTS)

An increasing percentage of Nadcap accredited companies report quality improvement in the area(s)

related to their Nadcap accreditation(s).

Page 49: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

User/Primes

“LIABILITY”

Does not shift

Supplier

Conformity

Early Warnings

Nadcap-Wide

Central Information

Network

“eAuditNet”

Agreements:•Auditors•Suppliers•Users

PRI/Nadcap

Supplement with PRI Responsible for the

‘process’

• Industry Standards

• Procedures

• Oversight

• Core Values

Reduce Risk

Reduce Escapes

Supplier Responsiveness

Consistency in Training

Page 50: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

23-27 June 2014Dublin, Ireland

On-line registration available at www.pri-network.org

Reservation information will be posted on thePRI website (www.pri-network.org) when available.

NEXT Nadcap MEETING

Page 51: Jon Steffey Program Manager Informatics Solutions, Research and Development 24 February 2014

Nadcap SUBSCRIBER TUTORIAL

QUESTIONS

QUESTION TIME

?