nadcap subscriber tutorial jon steffey program manager informatics solutions, research and...
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Nadcap SUBSCRIBER TUTORIAL
Jon SteffeyProgram ManagerInformatics Solutions, Research and Development
2 March 2015
Nadcap SUBSCRIBER TUTORIAL
Nadcap Overview
• Organizational Structure of Nadcap
• Nadcap Process / eAuditNet
AGENDA
Nadcap SUBSCRIBER TUTORIAL
• PRI:
DEFINITIONS – PRI
The Performance Review Institute is a not-for-profit affiliate of SAE whose
mission is to: Provide global, unbiased, independent manufacturing process and
product assessments and certification services to the mobility industry for the
purpose of adding value, reducing total cost and facilitating teaming between
primes & suppliers. PRI administers Nadcap.
Nadcap SUBSCRIBER TUTORIAL
• Nadcap:
– Special Processes: are those processes where the parameters are directly influenced by component
geometry and/or the results cannot be confirmed by inspection, e.g., NDT, Plating, Heat Treating.
– Products: are the manufacturing output of the combination of distinct materials, parts and/or processes which forms a whole, e.g., Composites, Elastomer Seals, Electronics.
DEFINITIONS – Nadcap
The leading worldwide co-operative program
of major companies designed to manage a cost effective consensus approach to
special processes and products
and provide continuous improvement within the aerospace
and automotive industries.
Nadcap SUBSCRIBER TUTORIAL
• eAuditNet:
DEFINITIONS – eAuditNet
Audit software used to document audit results, attachments,
letters, notes, schedules audits, supplier advisories, etc. with
the ability to produce reports based on multiple criteria.
Nadcap SUBSCRIBER TUTORIAL
• November 1985: Government/Industry Equal Partners Conference recommends consensus solution to duplication of supplier quality assurance systems
• July 1990: PRI incorporated as a Not-For-Profit Trade Association. Launch Nadcap for Aerospace
• July 2000: Roll-out of Nadcap Europe
• November 2002: Full Launch of eAuditNet
• October 2003: Roll-out of Nadcap Asia
• April 2008: Roll-out of eQuaLearn
• May 2009: Full Launch of eAuditNet 2.0
• February 2012: PRI begins conducting audits for Transportation & Power Generation (2012) and Medical Devices (2014) industries
HISTORY OF THE PERFORMANCE REVIEW INSTITUTE (PRI)
Nadcap SUBSCRIBER TUTORIAL
• Nadcap Subscriber Tutorial
• Attendees Guide – Antitrust (page 7)– Nadcap Personal Code of Ethics and Conflict of Interest
(page 7)
• PRI Website: www.p-r-i.org
• eAuditNet Guides: www.eAuditNet.com
KEY REFERENCES FOR NEW ATTENDEES
Nadcap SUBSCRIBER TUTORIAL
• Attend Task Group mini-orientation at the beginning of each meeting
• Introduce yourself to the Task Group Chair and Staff Engineer
• Become active in your Task Group; your comments are very important
• Provide your feedback from the meeting through the on-line survey
SUGGESTIONS FOR NEW ATTENDEES
Nadcap SUBSCRIBER TUTORIAL
• Subscriber members are required to attend Nadcap meetings. If the member is unable to attend, an alternate shall be designated.
• Reply to surveys, questionnaires and ballots that are circulated to members.
• Carry through sponsorship and coordination of individual projects as assigned.
• Prepare checklists for auditing and continuing surveillance.
• Review resumes and interview auditors.• Review audit reports.• Comply with the Nadcap Personal Code of Ethics and Conflict
of Interest Policy.• Safeguard the confidentiality of information that you're
exposed to through the Nadcap program.
MEMBERSHIP RESPONSIBILITIES
Nadcap SUBSCRIBER TUTORIAL
Nadcap MEMBERS
• 309th Maintenance Wing-Hill AFB
• AgustaWestland• Airbus Group
– Aerolia– Airbus– Airbus Defence and Space– Airbus Helicopters– Premium Aerotech GmbH
• Alenia Aermacchi SpA• BAE Systems – Military Air
Solutions (MAS)• BAE Systems• Ball Aerospace & Technology
Corporation• The Boeing Company• Bombardier Inc.• COMAC• Defense Contract
Management Agency (DCMA)• Eaton, Aerospace Group• Embraer SA
• GE Aviation– GE Avio S.r.l.
• General Dynamics– Gulfstream
• GKN Aerospace• GKN Aerospace Sweden AB• Heroux Devtek Inc. (Landing
Gear Division)• Honeywell Aerospace• Israel Aerospace Industries• Latecoere• Liebherr-Aerospace SAS• Lockheed Martin Corporation• Mitsubishi Aircraft
Corporation / Mitsubishi Heavy Industries LTD
• MTU Aero Engines AG• Northrop Grumman
Corporation• Parker Aerospace Group• Raytheon Company• Rockwell Collins, Inc.
• Rolls-Royce• SAFRAN Group• Sonaca• Spirit AeroSystems• Textron Inc.
– Beechcraft– Bell Helicopter– Cessna Aircraft
Company– Textron Systems
• Thales• Triumph Group Inc.• United Technologies
Corporation– Goodrich (UTAS)– Hamilton Sundstrand
(UTAS)– Pratt & Whitney– Pratt & Whitney Canada– Sikorsky Aircraft
TIMELINE OF PRIMES
1990 1991 1992 1994 1995 1998 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 20140
10
20
30
40
50
60
15 6 6 7
10 1014
1719
21
2630
32 3330 31 30 31
29 29
12
2 3
3
3
5
12
16
1818
19
2020
2021
21 21
11 2
11
1
South America
Asia
Europe
North America
Nadcap SUBSCRIBER TUTORIAL
GOVERNMENT AGENCIES AND CONTRACTOR POSITIONS ON PRIQUALIFICATION PROGRAMS
Special Process and
Product mandates to the
supplier base in that
region
KEY: R = Accreditation Required by Prime Letter sent to Suppliers; M = Nadcap Member; A = Accepts Nadcap Accreditation
Note: Not all Subscribers included above; visit eAuditNet for full list. Programs listed as of July 2011.
SUBSCRIBER FOR PRI USE AMERICAS EUROPE ASIA
309th MAINTENANCE WING-HILL AFBHill AFB, UT
A(CP, CT, HT, MTL, NMSE, NDT, WLD)
AGUSTAWESTLANDCascina Costa, Italy
R(NDT)
R(NDT)
R(NDT)
AIR FORCEWPAFB, OH
R(Seals, SLT)
ALENIA AERONAUTICA SPANaples, Italy
U12R(CP, COMP, HT, MTL, NDT, SE, WLD)
R(CP, COMP, HT, MTL, NDT, SE, WLD)
R(CP, COMP, HT, MTL, NDT, SE, WLD)
AVIO S.p.AItaly
R(CP, CT, HT, MTL, NDT, NMSE, WLD)
R(CP, CT, HT, MTL, NDT, NMSE, WLD)
R(CP, CT, HT, MTL, NDT, NMSE, WLD)
BAE SYSTEMS MILITARY AIR SOLUTIONS (MAS)UK
U15R(COMP, CP, HT, MTL, NDT, NMSE, WLD)
BAE SYSTEMSNashua, NH
A(CP,CT,WLD)
BALL AEROSPACE & TECHNOLOGY CORPORATIONBoulder, CO
A(CP,ETG,WLD)
THE BOEING COMPANY(Commercial Airplanes, Intergrated Defense Systems)
U11R(COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)
R(COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)
R(COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)
BOMBARDIER, INC.Dorval, Canada
U13R(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)
R(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)
R(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)
Defense Contact Management Agency (DCMA)(DOD) Alexandrta, VA
M(ALL, COMP, ETG, FLU, SEAL, SLT)
Airbus U8R(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)
R(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)
R(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)
Name of Nadcap
Subscribing Prime
Contractor
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS
12081466
24372852
3295367838704015
4389440647914919498950745175
0
1000
2000
3000
4000
5000
6000
Nadcap SUBSCRIBER TUTORIAL
Plan Actual Actual Actual Actual Actual2015 2014 2013 2012 2011 2010
AQS 252 196 232 239 229 239Conv Machining 56 67 75 61 40 10Composites 189 186 156 153 153 131CP 997 1007 934 952 893 857CT 135 131 133 126 124 113ETG 105 104 103 84 76 66Fluids 35 36 26 26 26 32HT 935 907 855 877 833 786M&I 60 1MTL 201 198 223 193 209 178NDT 1121 1077 1006 1009 1011 973NM 220 216 202 224 228 178NMMM 15 15 13 8 2NMMT 31 30 34 25 24 20SE 173 158 160 140 156 129Seals 13 10 8 12 10 8Sealants 21 11 21 15 12 17WLD 488 491 477 436 456 411NUCAP 243 201 222 256 224 71Other Industries - TPG 99 74 52 29Other Industries - MedAccred 40 1Preassessments - Aerospace 37 32 57 54 87 187Preassessments - Non-Aerospace 0 6Total 5,466 5,155 4,989 4,919 4,791 4,406
STATUS REPORT – SUPPLIER AUDITS
Nadcap SUBSCRIBER TUTORIAL
AuditorsAudits
STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT)
20022004
20062008
20102012
20140
1000
2000
3000
4000
5000
6000
Americas Europe Asia
20022004
20062008
20102012
20140
20
40
60
80
100
120
140
Americas Europe Asia
Nadcap SUBSCRIBER TUTORIAL
• Special Processes – Nondestructive Testing (NDT)– Materials Testing (MTL)– Heat Treating (HT)– Coatings (CT)– Chemical Processing (CP)– Welding (WLD)– Nonconventional Machining & Surface Enhancement (NMSE)– Non Metallic Materials Manufacturing (NMMM)– Non Metallic Materials Testing (NMMT)– Conventional Machining as a Special Process (CMSP)– Measurement and Inspection (MI)– Metallic Materials Manufacturing (MMM)
• Systems & Products– Aerospace Quality Systems (AQS): AC7004– Fluid Distribution Standards (FLU)– Elastomer Seals (SEALS)– Sealants (SLT)– Composites (COMP)– Electronics (ETG)
NADCAP PROGRAMS
Nadcap SUBSCRIBER TUTORIAL
• Nadcap Overview
Organizational Structure
• Nadcap Process / eAuditNet
AGENDA
Nadcap SUBSCRIBER TUTORIAL
PRI/Nadcap ORGANIZATIONAL STRUCTURE
Policy Board of Directors
Executive Leaders•
Legal entity
•Fiduciary responsibility
•Set policy
•Provide the vision
Nadcap SUBSCRIBER TUTORIAL
BOARD OF DIRECTORS Stan Adachi
Divisional Director, Supplier Quality, Defense, Space & Security The Boeing Company
Severin Drogoul Vice President – Business Improvement & Quality Airbus Group
Etienne Galan Vice President Purchasing Snecma (Safran Group)
Michael Hayward Sector Director International & Logistics Excellence Northrop Grumman Aerospace Systems
Erik Kunkle Sourcing Quality Leader GE Aviation
Mario Langlois (Chairperson) Director, Quality Engineering & Safety Office Bombardier Aerospace
Tony Maguire Head of Quality, Hawk Aircraft Programmes BAE Systems PLC
Ron Meester
Vice President, Global Quality
Honeywell Aerospace
Anna (Graham) Morast
Director, Group Quality
Pratt & Whitney, UTC
Alan Partridge
Head of Laboratories
Rolls-Royce
David L. Schutt
Chief Executive Officer
SAE International
Junji Tsuji
Manager of Manufacturing Technology Group of Production Planning Department, Aero-Engine & Space
Operations
IHI Corporation
Jianqiang Xu
Deputy General Manager, Science, Technology, and Quality
C919 Program Chief Quality Officer
COMAC
Nadcap SUBSCRIBER TUTORIAL
PRI/Nadcap Organizational Structure
Tactical
Senior quality leaders & managers•
Oversee operation of Nadcap
•Establish & implement policy & procedures
•Task group coordination & development
•Identify, develop and deploy improvement
Board of Directors
Nadcap Management Council (NMC)
Policy
Nadcap SUBSCRIBER TUTORIAL
CURRENT Nadcap MANAGEMENT COUNCIL (NMC)•
Latchezar Anguelov
SAFRAN Group
•David Bale
Pratt & Whitney Canada
•Dietmar Becher
Liebherr Aerospace
•Michael Bess
DCMA
•Pascal Blondet
Airbus
•Richard Blyth, Vice Chairperson
Rolls-Royce.
•Katie Bradley
Lockheed Martin
•Christopher Brust
DCMA
•Robert Cashman
Parker Aerospace Group
•David Cianfrini
BAE Systems, Electronic Systems
•Russell Cole
Northrop Grumman
•Jim Diamond
309 Maintenance Wing – Hill AFB
•Harold Finch
Spirit AeroSystems
•Jose Eduardo Freire
Embraer SA
•Hidekazu Furugori
Mitsubishi Aircraft Corporation
•John Haddock
BAE Systems – MAS
•Tim Hayes
General Dynamics
•Martha Hogan-Battisti
The Boeing Company
•Scott Iby
Hamilton Sundstrand
•Jason Jolly
Cessna Aircraft Company
•Karen Kim
Sikorsky
•Scott Klavon, Secretary (Non-Voting)
PRI
•Robert Koukol
Honeywell Aerospace
•Ralph Kropp
MTU Aero Engines GmbH
•Eric LeFort
Sonaca
•Howard Jeff Lott, Chairperson
The Boeing Company
•Frank Mariot
Triumph Group
•Scott Maitland
Goodrich (UTAS)
•Steve McGinn
Honeywell
•Robin McGuckin
Bombardier Aerospace
•Marc Montreuil
Héroux Devtek
•Michael Murray
Beechcraft Corporation
•Ana Ottani dos Santos
Embraer SA
•Rick Peterson
Rockwell Collins, Inc.
• Alberto Portal
Airbus Defence and Space
• Fabrizio Quadrini
AgustaWestland
•Mark Rechtsteiner
GE Aviation
• Per Rehndell
GKN Aerospace Sweden AB
• Brad Richwine
Raytheon Company
• Victor Schonberger
IAI
• Lisa Shaw
Eaton Aerospace
• Henry Sikorski
Pratt & Whitney
• Asa Snitchler
Beechcraft Corporation
• David Soong
Pratt & Whitney
• Angela Vitale
Alenia Aermacchi SpA
• George Winchester
Northrop Grumman
• Corwyn Berger
EXOVA, Inc.
• Jim Cummings
Metal Finishing Company
• Andrew March
Hunting Dearborn, Inc.
• David Michaud
Fountain Plating Company
• Tom Newton
Aircraft X-Ray Laboratories
• Michael Schleckman
Voss Industries, Inc.
• Vitorio Stana
Avcorp Industries Inc
• Vern Talmadge
Howmet Thermatech Coatings
• Gary White
Orbit NDT
Nadcap SUBSCRIBER TUTORIAL
Tactical
Board of Directors
Nadcap Management Council (NMC)
PRI/Nadcap ORGANIZATIONAL STRUCTURE
TechnicalTask Groups
Special Processes
Nondestructive Testing,
Materials Testing,
Heat Treating, Coatings,
Chemical Processing,
Welding, NMSE, Non Metallic Materials Testing , Conventional
Machining, MNI
Systems & Products
Electronics,
Sealants, Elastomer Seals,
AQS (AC7004),
Fluid Distribution Systems &
Composites
Task Groups
Special Processes
Nondestructive Testing,
Materials Testing,
Heat Treating, Coatings,
Chemical Processing,
Welding, NMSE, Non Metallic Materials Testing , Conventional
Machining, MNI
Systems & Products
Electronics,
Sealants, Elastomer Seals,
AQS (AC7004),
Fluid Distribution Systems &
Composites
Technical Experts•
Determine requirements
•Develop documents
•Accept corrective action
•Final decision on accreditation
Supplier Support Committee
(SSC)
Supplier Support Committee
(SSC)
Administrative
Staff
Administrative
Staff
Policy
Nadcap SUBSCRIBER TUTORIAL
• Nadcap Overview
• Organizational Structure of Nadcap
Nadcap Process / eAuditNet
AGENDA
Nadcap SUBSCRIBER TUTORIAL
Nadcap PROCEDURE HIERARCHY
AS7003
QUALITY MANUAL
NOP (Nadcap
Operating
Procedure)
NTGOP (Nadcap Task
Group Operating
Procedure)
NIP (Nadcap
Internal Procedure)
Auditor Handbook
Aerospace Standard which documents the
requirements for implementing Nadcap
industry consensus-based accreditation
programs.
Quality policy describing
the quality system of the
organization.
Specific procedures by which Nadcap
operates.
Scope and general operating
procedures for each specific Nadcap
commodity program.
Specific procedures by which PRI /
Nadcap Staff operates.
Roles and responsibilities for
Nadcap Auditors, and clarifications
to facilitate and standardize the
audit process.
Nadcap SUBSCRIBER TUTORIAL
• NOP-001: Nadcap Operating Procedure
• NOP-006: Supplier Advisory Process
• NOP-008: Supplier Merit Program
• NOP-011: Audit Failure Process
• NTGOP-001: Nadcap Task Group Operating Procedure
KEY PROCEDURES (In eAuditNet, under Documents > Procedures and Forms)
Nadcap SUBSCRIBER TUTORIAL
THE Nadcap AUDIT PROCESS
Accreditation Mandated
by Nadcap Prime
Subscriber
Supplier Requests
Audit
Audit Scheduled
& Auditor Assigned
Audit Performed
– Auditor Submits
Report
Supplier
Review
PRI Technical
Staff Review
Task Group
Review
Certificate Issued
to Supplier
Re-accreditation Process
Subscriber Action
Supplier Action
PRI Action
Nadcap SUBSCRIBER TUTORIAL
• PRI/Supplier Schedules the Audit using eAuditNet.com– Nadcap Checklists and Preparation Instructions available – Encouraged to review the Nadcap Customer Support
Initiative (NCSI) presentation on eAuditNet– Perform self-audit
• Auditor Conducts the Audit using the applicable Nadcap checklists (located on eAuditNet)– Daily briefing & a final close out meeting at the end of
the audit
• Auditor Prepares Cover Letter and attaches to audit report (uploaded into eAuditNet)
• Supplier has 21 calendar days to initially respond to any findings (7 calendar days for subsequent responses)
AUDIT PROCESS
Nadcap SUBSCRIBER TUTORIAL
EVERY STEP IS MANAGED BY INDUSTRY
AUDIT
CHECKLIST
PROCESS EVALUTION/
IMPROVEMENT
CORRECTIVE ACTIONS
AS REQUIRED
AUDIT
RESULTS
AUDIT
CONDUCTED
AUDITOR
QUALIFICATION &
SELECTION
INDUSTRY EXPERTS
MANAGE ALL KEY
STEPS
Nadcap SUBSCRIBER TUTORIAL
Nadcap – INDUSTRY WORKING TOGETHER
Audit Criteria (AC):
Document containing checklists or other surveillance tools to be utilized in the course of determining
compliance to established industry standards and prime requirements.
Audit Criteria (AC):
Document containing checklists or other surveillance tools to be utilized in the course of determining
compliance to established industry standards and prime requirements.
Establish Audit Criteria
Nadcap Staff SuppliersTask Groups
(Primes)
Nadcap SUBSCRIBER TUTORIAL
RELATIONSHIP BETWEEN AUDIT CRITERIA (AC), AUDIT HANDBOOK AND PRIME REQUIREMENTS
Industry
Standards
+
Prime
Requirements
AC7XXX
Audit Criteria
Job Audits
Audit
Handbook
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY MANAGED PROGRAM
AUDIT
CHECKLIST
PROCESS EVALUTION/
IMPROVEMENT
CORRECTIVE ACTIONS
AS REQUIRED
AUDIT
RESULTS
AUDIT
CONDUCTED
AUDITOR
QUALIFICATION &
SELECTION
INDUSTRY EXPERTS
MANAGE ALL KEY
STEPS
Nadcap SUBSCRIBER TUTORIAL
• Core and Technical Requirements are Established by Task Group
• Potential candidates complete a pre-screening questionnaire oneAuditStaff.com
• Interviewed by Task Group
• Testing/Certification (Optional)
• Training Audits
• Review of Training with Report from Lead Auditor
• Approval by Task Group
• Continual Monitoring through Audit Reviews
• Annual PRI/Nadcap Training
AUDIT SELECTION/INTERVIEW/PERFORMANCE
Nadcap SUBSCRIBER TUTORIAL
• Highly skilled technical background with average of 30 years experience in the Special process audited
• Unlike ISO or EN 9000 based audits, Nadcap auditors do not make the final decision
• Nadcap auditor goal is to evaluate and report the technical competency and compliance of the supplier
AUDITORS CRITICAL TO Nadcap
Nadcap SUBSCRIBER TUTORIAL
SAMPLE OF CURRENT AUDITORS & EXPERIENCE
Process Experience Summary
Aerospace Quality Systems (AQS)
60% ISO Lead Assessors; Average 30 Years Experience
Chemical Processing (CP) 70% Have B.S Degree; 22 % Have MS Degree; 11% Have PHD; Average 35 Years Experience
Coatings (CT) 100% Have B.S Degree; 20% Have MS. Degree; 20% Have PHD; Average 30 Years Experience
Composites (COMP) 100% Have B.S. Engineering; 100% Have MS Engineering; Average 15 Years Experience
Elastomer Seals (SEAL) 50% B.S. Engineering; 30 Years Experience
Fluid Distribution Systems (FLU)
100% Have B.S. Engineering; Average 35 Years Experience
Heat Treating (HT) 80% Have B.S in Metallurgy/Material Science; 30% Have M.S. in Metallurgy/Material Science; Average 33 Years Experience; Certified Quality Engineer/Auditor
Materials Testing Laboratories (MTL)
90% Have B.S Degrees; 50% Have MS Degrees; 20% Have PHD; Certified Quality Engineer/Auditor; Average 35 Years Experience
Nonconventional Machining (NMMT)
80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience
Nondestructive Testing (NDT)
100% are Level III’s for Four (4) Methods; 44% Have Bachelors of Science Degrees; Average 30 years of Experience
Sealants (SLT) 50% Have PHD; Average 30 Years Experience
Surface Enhancement (SE) 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience
Welding (WLD) 60% Have B.S Degree; 30% Have MS Degree; Average 34 Years Experience
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY MANAGED PROGRAM
AUDIT
CHECKLIST
PROCESS EVALUTION/
IMPROVEMENT
CORRECTIVE ACTIONS
AS REQUIRED
AUDIT
RESULTS
AUDIT
CONDUCTED
AUDITOR
QUALIFICATION &
SELECTION
INDUSTRY EXPERTS
MANAGE ALL KEY
STEPS
Nadcap SUBSCRIBER TUTORIAL
1.Quality Systems2.Special Process and Product Specific
Requirements3.Compliance/Job Audits
NDT: 3 Witnessed Compliance Jobs per Method and 3 “Paperwork” Completed Compliance Jobs per MethodHeat Treating: 2 Long Jobs-8 Short JobsMaterials Lab: Witnessing of All Test Methods Chemical Processing: Minimum of 4 Job Audits Coatings: 2-11 Job Audits (Based on Scope)Welding: 2 Job Audits per MethodNonconventional Machining: 2-10 Job AuditsSurface Enhancement: 2-6 Job AuditsComposites: 15-30 Job Audits (Based on Manufacturing Flow)Electronics: Complete 1 Job Audit Conventional Machining: 2-14 Job Audits (Based on Scope)
Nadcap AUDIT CONTENT
Nadcap SUBSCRIBER TUTORIAL
Chemical Processing
GENERAL FOCUS AUDIT
Calibration:Calibration:
NDT
Does the supplier define the process employed for the calibration of
inspection, measuring and test equipment type, unique identification,
location, frequency of checks, check method, acceptance criteria and the
action to be taken when results are unsatisfactory?
Heat Treating
Nadcap SUBSCRIBER TUTORIAL
TECHNICAL (Nadcap) FOCUS AUDIT
Calibration:Calibration:Are the FPI dryer ovens
calibrated every three
months at multiple points
across the usable range?
Are furnaces used for
heat treating Aluminum parts
surveyed at the
required tolerance and
temperature range?
Is measuring and test
equipment used to control or
monitor the control of a
process (within parameters)
maintained in a calibration
system compliant with
ISO 10012-1?
(I.e. temperature gages,
conductivity meters,
voltmeters, rectifiers)
Chemical Processing
NDTHeat Treating
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY MANAGED PROGRAM
AUDIT
CHECKLIST
PROCESS EVALUTION/
IMPROVEMENT
CORRECTIVE ACTIONS
AS REQUIRED
AUDIT
RESULTS
AUDIT
CONDUCTED
AUDITOR
QUALIFICATION &
SELECTION
INDUSTRY EXPERTS
MANAGE ALL KEY
STEPS
Nadcap SUBSCRIBER TUTORIAL
1. Major Nonconformance: The absence of, or systemic breakdown of, the Process
Control and/or Quality Management system. Any non-conformance where the effect impacts or has
the potential to impact the integrity of the product.
2. Minor Nonconformance: A non-systemic lapse in conformance to the Process
Control and/or Quality Management system.
NCR CLASSIFICATIONS
Nadcap SUBSCRIBER TUTORIAL
PRI Staff Review:• Staff Reviews Package for Completeness• Review Audit Report
– Clarification Changes (electronically) - Contact Auditors for Clarification
– Review Supplier Corrective Action– Close-Out or request additional information via Forums
• Audit Report Package is submitted via eAuditNet for Task Group Review
AUDIT REVIEW
Nadcap SUBSCRIBER TUTORIAL
Task Group Review:• Task Group decides Procedure for Review
– Sub-group review, entire Task Group Review• Task Group Reviews for Correctness
– Technical Comments, Supplier Responses, Technical Completeness, Auditor Summary Letter, Identify Additional Findings
• Completes Review of Each NCR and dispositions (NCR Status)
• Discuss Results with Task Group within Forums• Task Group Votes on Accreditation via On-Line Balloting
AUDIT REVIEW
Nadcap SUBSCRIBER TUTORIAL
Nadcap – INDUSTRY WORKING TOGETHER
Nadcap Staff SuppliersTask Groups
(Primes)
Establish Audit
Criteria
Define Auditor
Requirements
Interview &
Recommend Auditor
Contract Auditor
Plan/Schedule
Audits
Supplier Requests
Perform
Audit
Review &
Accept C/A
Review &
Accept C/A
Submit C/A
Package
Submit C/A
Package
Review C/A
Package
Review C/A
Package
FindingsFindings
Accredit Supplier Accredit Supplier
Nadcap SUBSCRIBER TUTORIAL
• Subscribers can use eAuditNet to:– Use ‘Subscriber QML’ to specifically search for your
company’s suppliers– Lookup audit details for a supplier including checklist
details, nonconformance (NCR) details, and Supplier and Task Group NCR responses
– Lookup the current audit status of a supplier – Download or print hard copy checklist(s) – View new or existing Supplier Advisories – View all Nadcap Procedures (NIPs, NOPs, NTGOPs)
• eAuditNet Company Administrator, you can use eAuditNet to:– Create new eAuditNet users for your company – Edit current eAuditNet users for your company – Accept or reject eAuditNet users that select your company
during registration – Set-up company Users to receive weekly e-mails regarding
your QML supplier audits that were submitted (Email Subscription Application)
• If you are a Task Group Member, you can use eAuditNet to:– View and discuss supplier audit NCRs – Ballot on supplier audit and merit recommendations
An eAuditNet Subscriber’s Audit Review Guide and eAuditNet Company
Administrator’s Guide can be downloaded from eAuditNet using Public Documents.
eAUDITNET FOR SUBSCRIBERS – www.eAuditNet.com
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY MANAGED PROGRAM
AUDIT
CHECKLIST
PROCESS EVALUTION/
IMPROVEMENT
CORRECTIVE ACTIONS
AS REQUIRED
AUDIT
RESULTS
AUDIT
CONDUCTED
AUDITOR
QUALIFICATION &
SELECTION
INDUSTRY EXPERTS
MANAGE ALL KEY
STEPS
Nadcap SUBSCRIBER TUTORIAL
QUALITY IMPROVEMENTS FOR SUPPLIERS (SSC 2013 SURVEY RESULTS)
2003 2005 2007 2009 2011 20130%
2000%
4000%
6000%
8000%
10000%
2500%
7700% 7600%8300% 8500% 8600%
Quality Increase
An increasing percentage of Nadcap accredited companies report quality improvement in the area(s)
related to their Nadcap accreditation(s).
Nadcap SUBSCRIBER TUTORIAL
22-26 June 2015
Montreal, PQ, Canada
On-line registration available at www.p-r-i.org
Reservation information will be posted on thePRI website (www.p-r-i.org) when available.
NEXT Nadcap MEETING