john sumser, technology and hr - reshaping & redesigning the future of hr
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Technology & HRRe-engineering The Human Resources Function
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You Are Here
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Innovators Early Adopters Early Majority Late Majority Laggards
The C
hasm
Inflated Expectations
Disillusionment Enlightenment Productivity
You Are Here
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External Data Internal Demand
AugmentationQuantified Everything
Administrative
Functionality
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If It Were Linear
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Disruptive Data
Step 1 Step 2 Step 3 Step 4 Step 5
Reporting(efficiency)
Better Reporting(benchmarks)
Analytics(simple statistical analysis)
Prognostics(scenarios, planning)
HR Centric
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It’s Not Linear
‣ Maturity Models Assume Consistent Demands
‣ Using Data Makes You Better at Using Data
‣ Roadmap Depends on Industry, Setting, Politics
‣ Prime Driver: Executive Curiosity
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integration of non-HR data
HR data requirements from other departments
quantification of everything
human augmentation
end of the enterprise software era 1
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Four Kinds Of Enterprise Project Today
‣ Fixing Bugs
‣ Finishing Customer Wish Lists
‣ Porting to a New Platform
‣ Writing a Single Code Stack
‣ Why? No new processes
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integration of non-HR data
HR data requirements from other departments
quantification of everything
human augmentation
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5
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New Data Sources
‣ Social Graph
‣ Labor Market Data (Supply)
‣ Competitive Intelligence (Labor Market)
‣ Aggregate Health Care Data
‣ Actual Work Measures (Used To Be HR Data)
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New Data Flows = New Platforms/Skills
‣ Visier
‣ Mercer
‣ Broadbean
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HR data requirements from other departments 3
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‣ Testers
‣ Investors
‣ Lead Generators
‣ Referrals (Employee and Product)
‣ Community
‣ Supply Chain
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quantification of everything
human augmentation
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5
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Quantification of Everything
‣ Fitbit
‣ Pebble
‣ LoseIt
‣ Paths
‣ Move
‣ Wellness Meets Talent Management
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human augmentation 5
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Human Augmentation
‣ Google Glass
‣ Robots
‣ Driverless Cars
‣ Drones
‣ Enhanced Capacities
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Question
‣ Who Will You Hire:
• Human plus augmentation
• Human without Augmentation
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Take Aways
1. Change is Coming Fast
2. Built on Enterprise Foundation
3. Not Procedural
4. Not Linear
5. HR Fulfills Its Destiny
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Getting Ready1. Start an HR Lab
2. Buy Each New Gizmo, Place it In The Wild
3. See What Happens
4. Fertilize the Productive
5. Quantified Self
6. Data Mining
7. Business Intelligence
