job family - police & security - university of chicago€¦ · job profile: police &...

Table of Contents

Job Family - Police & Security

Job architecture is a University initiative that creates transparency and understanding about how staff positions are organized by job family, career track, and job level. A job family is a broad grouping of job profiles that span across the University, and use the same skills and knowledge to deliver a specific expertise type. A career track is a group of related job profiles in the same job family that represent the same nature of work with varying levels of contributions. This table of contents organizes job profiles in the Police & Security job family by career track.

Career Track Career Track Definition Job Profile (with Link)

Communications Dispatch

Oversees the Emergency Communications Center (ECC) responsible for 24-hour emergency communications service to the community. Receives, evaluates, and transmits telephone and radio calls for emergency assistance in order to dispatch personnel. Interacts with UCPD and other public safety service agencies to maximize public safety.

Communications Dispatch, Supervisor

Communications Dispatch, Operations Sr. Coordinator

Communications Dispatch, Operations Coordinator

Police & Security Plans, develops and oversees a variety of campus security programs, including crime prevention, police personnel training, and criminal investigations. Manages campus police and patrol units, directs campus vehicle traffic and parking, and organizes security programs and training as needed. Monitors CCTV system, alarm panels, and visual controlled access entrances in the communications command center and responds to calls for assistance and/or service from patients, visitors, and staff.

Chief of Police

Police & Security, Sr. Manager

Police & Security, Manager

Police & Security, Supervisor

Police & Security, Sr. Technician

Police & Security, Technician

Police & Security, Operations Sr. Coordinator

Police & Security, Operations Coordinator

Police & Security, Operations Sr. Assistant

Security Systems Plans, develops, implements, and manages security and related systems and programs that provide a safe and secure working environment at the University. Maintains daily operational performance management of electronic security systems. Evaluates and analyzes the performance of University security system programs.

Security Systems, Sr. Manager

Security Systems, Manager

Security Systems, Supervisor

Table of Contents

Career Track Career Track Definition Job Profile (with Link)

Vehicle-Related Responsible for operations for all University parking lots and facilities. Operates vehicles (e.g., trucks, buses, and vans). Delivers and transports people, supplies, records, and materials. Includes inspection, maintenance, and repair of vehicles.

Vehicle-Related, Sr. Manager

Vehicle-Related, Manager

Vehicle-Related, Supervisor

Vehicle-Related, Business Coordinator

Vehicle-Related, Operations Coordinator

Vehicle-Related, Operations Sr. Assistant

Table of Contents

Job Profile: Communications Dispatch, Supervisor

Job Summary

The job supervises a team of support staff responsible for the Emergency Communications Center. Supervises the 24 hour emergency communications service to the community and emergency assistance in order to dispatch personnel. Coordinates with UCPD and other public safety service agencies to maximize public safety.

FLSA Status Role Impact

Exempt Non-Exempt People Manager Individual Contributor

Job Code Job Level

PSDISM1 M1

Job Family Description Job Level Description

Responsible for campus police and patrol units, and organizes security programs and safety education. Manages electronic safety systems, including 24 hour emergency response systems throughout the campus.

Supervises the daily activities of business or technical support or operations team. Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Typically does not perform the work supervised.

Responsibilities

1. Plans, organizes, and supervises all operations for the Emergency Communications Center, including emergency & non-emergency calls for service, forwarding and assigning calls to UCPD officers and preparing reports.

2. Works with command, line personnel of the UCPD, and other public safety service agencies to maximize public safety in the community.

3. Ensures Emergency Communications Center personnel deliver exceptional service and timely responses. 4. Performs other related work as needed.

Education, Experience and Certifications

Education

Minimum requirements include a college or university degree in related field. Experience

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Licenses and Certifications

None.

Table of Contents

Job Profile: Communications Dispatch, Operations Sr. Coordinator

Job Summary

The job leads operational support work for the Emergency Communications Center (ECC), which is responsible for 24-hour emergency communication services to the community. Works autonomously within established procedures to receive, evaluate, and transmit telephone and radio calls for emergency assistance to dispatch personnel. Interacts with UCPD and other public safety service agencies to maximize public safety.



Job Code Job Level

PSDISW4 W4



Has developed expertise typically developed through a combination of job-related training and considerable on-the-job experience. Typically acts as a lead, coordinating the work of others - but not a supervisor. Works autonomously within established procedures and practices.

Responsibilities

1. Acts as a lead for dispatch personnel and employees performing similar duties. 2. Works autonomously within established procedures to receive, evaluate, and transmit telephone and radio calls to

University Police and emergency assistance dispatch. Records and disseminates information from calls, the zone radio, and walk-in requests.

3. Monitors the data system and the zone radio to ensure the dispatch of appropriate police personnel from the University. Monitors the fax machine and disseminates material received to appropriate personnel.

4. Maintains radio contact with all field units and keeps accurate records of service requests. Records information into the in-house computer and files dispatch cards for all reported incidents. Enters data in the Emergency telephone computer.

5. Performs other related work as needed.


Education

Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).

Experience

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.


Law Enforcement Agency Data System (LEADS) Certification - State of Illinois

Table of Contents

Job Profile: Communications Dispatch, Operations Coordinator

Job Summary

The job provides operations support, acting as an informal resource to the Emergency Communications Center (ECC), which is responsible for 24-hour emergency communication services to the community. Works with a limited degree of supervision within established procedures to receive, evaluate, and transmit telephone and radio calls for emergency assistance to dispatch personnel. Interacts with UCPD and other public safety service agencies to maximize public safety.



Job Code Job Level

PSDISW3 W3



Has developed proficiency through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.

Responsibilities

1. Dispatches personnel and employees performing similar duties. 2. Works within established procedures to receive, evaluate, and transmit telephone and radio calls to University Police

and emergency assistance dispatch. Records and disseminates information from calls, the zone radio, and walk-in requests.

3. Monitors the data system and the zone radio to ensure the dispatch of appropriate police personnel from the University. Monitors the fax machine and disseminates material received to appropriate personnel.

4. Maintains radio contact with all field units and keeps accurate records of service requests. Records information into the in-house computer and files dispatch cards for all reported incidents. Enters data in the Emergency telephone computer.



Education


Experience



Law Enforcement Agency Data System (LEADS) Certification - State of Illinois

Table of Contents

Job Profile: Chief of Police

Job Summary

The job provides leadership and direction to campus police and patrol units through managers. Oversees campus vehicle traffic and parking. Directs a variety of campus security programs, including crime prevention, police personnel training, and criminal investigations. Oversees the execution of tactical plans and contributes to the development of police and security strategy.



Job Code Job Level

PSPOLM4 M4



Provides leadership and direction through managers. Is accountable for the performance and results of related departments. Executes functional plans and contributes to the development of unit strategy. Decisions are guided by division, school or sub-function strategy and priorities.

Responsibilities

1. Manages campus police and patrol units through subordinates, usually other managers. Establishes performance goals, allocates resources and assesses policies for direct subordinates.

2. Contributes to the development of campus crime prevention strategies and safety and emergency response programs. Directs overall policing initiatives.

3. Represents the police department on campus and in the local community. Establishes and maintains relationships with university constituents and law enforcement agencies.

4. Ensures that campus police service standards are met and that operations are in compliance with professional standards. Ensures that investigations are conducted in a timely and thorough manner.



Education




Law Enforcement Training and Standards Board Certification - State of Illinois; Driver's License - Multiple States

Table of Contents

Job Profile: Police & Security, Sr. Manager

Job Summary

The job manages multiple teams of managers and professional staff responsible for campus police and patrol units. Manages campus vehicle traffic and parking. Monitors and maintains security programs and training, as needed. Manages a variety of campus security programs, including crime prevention, police personnel training, and criminal investigations.



Job Code Job Level

PSPOLM3 M3



Provides leadership to managers and professional staff. Is accountable for the performance and results of multiple related teams. Develops departmental plans, including business, operational and/or organizational priorities. Decisions are guided by resource availability and functional objectives.

Responsibilities

1. Manages managers and professional staff of the police department. Establishes performance goals, allocates resources and assesses policies for direct subordinates.

2. Maintains an operation responsible for preventing and investigating crime, conducting crime analyses, enforcing the law, resolving conflict within the campus environment, and employing security services and programs.

3. Develops and manages plans for and the response to campus emergencies, threats, events, and demonstrations. 4. Ensures that policies and procedures are implemented consistently throughout the department, including accurate

reporting in compliance with local, state, and federal regulations and higher education guidelines. 5. Performs other related work as needed.


Education





Table of Contents

Job Profile: Police & Security, Manager

Job Summary

The job manages a team of professional staff responsible for campus police and patrol units. Manages campus vehicle traffic and parking. Monitors and maintains security programs and training, as needed. Manages a variety of campus security programs, including crime prevention, police personnel training, and criminal investigations.



Job Code Job Level

PSPOLM2 M2



Manages professional employees and/or supervisors. Is accountable for the performance and results of a team within own discipline. Adapts departmental plans and priorities to address resource and operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from manager. Provides technical guidance to employees, colleagues and/or customers.

Responsibilities

1. Manages employees by establishing annual performance goals, allocating resources, assessing annual performance, and determining individual merit, incentive and/or promotional increases.

2. Maintains an operation responsible for preventing and investigating crime, conducting crime analyses, enforcing the law, resolving conflict within the campus environment, and employing security services and programs.

3. Develops and manages plans for and the response to campus emergencies, threats, events, and demonstrations. 4. Ensures that policies and procedures are implemented consistently throughout the department, including accurate



Education





Table of Contents

Job Profile: Police & Security, Supervisor

Job Summary

The job supervises and monitors a team of support staff responsible for campus police and patrol units. Manages campus vehicle traffic and parking. Monitors and maintains security programs and training, as needed. Manages a variety of campus security programs, including crime prevention, police personnel training, and criminal investigations.



Job Code Job Level

PSPOLM1 M1




Responsibilities

1. Supervises employees directly including selection, training, performance appraisal and work allocation. 2. Coordinates an operation responsible for preventing and investigating crime, conducting crime analyses, enforcing

the law, resolving conflict within the campus environment, and employing security services and programs. 3. Prepares plans for and the response to campus emergencies, threats, events, and demonstrations. 4. Ensures that policies and procedures are implemented consistently throughout the department, including accurate



Education




None.

Table of Contents

Job Profile: Police & Security, Sr. Technician

Job Summary

The job provides specialized technical support to ensure the safety of students, faculty, staff and visitors in a school environment.



Job Code Job Level

PSPOLT3 T3



Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.

Responsibilities

1. Assists students, faculty, staff and visitors of an elementary and high school environment and maintains a safe and secure environment for the entire Laboratory School community.

2. Supports a combination of law enforcement and police security services in participation in investigation of incidents in coordination with school administrators.

3. Provides security and emergency training and supports mission of the schools by recommending security strategies and assisting with special duties and projects.



Education


Experience



None.

Table of Contents

Job Profile: Police & Security, Technician

Job Summary

The job provides technical support for campus police and patrol units. Works within standard operating procedures to direct campus vehicle traffic and parking and to organize security programs and training. Supports a variety of campus security programs targeted to prevent crime, train police personnel, and investigate criminal activity. Works with a moderate degree of supervision.



Job Code Job Level

PSPOLT2 T2



Expands skills in own work area within an analytical/scientific method or operational process. Maintains appropriate licenses, training and/or certifications, as needed. Applies experience and skills to complete assigned work within our area of expertise. Works within standard operating procedures and/or scientific methods. Works with a moderate degree of supervision.

Responsibilities

1. Provides technical support in the logistical management of campus police and patrol units. 2. Works within standard operating procedures to support the technical support activities of campus vehicle traffic and

parking, as well as security programs and training. 3. Applies experience and skills to assist in the technical logistics and deployment of a variety of campus security

programs, including crime prevention, police personnel training, and criminal investigations. 4. Performs other related work as needed.


Education


Experience



None.

Table of Contents

Job Profile: Police & Security, Operations Sr. Coordinator

Job Summary

The job leads operational support work in maintaining a safe and secure environment for the assigned University area or facility. Works autonomously within established procedures to inspect public areas of the medical environment for fire and safety hazards. Performs checks of incoming personnel and visitors after hours. Enforces photo ID policy and parcel inspection policy along with all other University policies.



Job Code Job Level

PSPOLW4 W4



Has developed expertise typically developed through a combination of job-related training and considerable on-the-job experience. Typically acts as a lead, coordinating the work of others - but not a supervisor. Works autonomously within established procedures and practices.

Responsibilities

1. Acts as a lead for Public Safety Coordinators and employees performing similar duties. 2. Leads operational support in the maintenance of a safe and secure environment for the Medical Center Community,

which includes duties such as patrolling and inspecting hallways and stairways for fire and safety hazards. 3. Provides assistance to patients, visitors, staff and employees, including escort services, upon request. 4. Checks incoming personnel and visitors after hours. Enforces photo ID policy and parcel inspection policy along with

other hospital policies. 5. Performs other related work as needed.


Education


Experience



None.

Table of Contents

Job Profile: Police & Security, Operations Coordinator

Job Summary

The job provides operations support for the Public Safety Department. Receives calls for assistance and/or service from patients, visitors, staff, and employees and dispatches the appropriate personnel to complete the assignment. Monitors systems, alarm panels, and visual controlled access entrances and responds appropriately. Notifies outside agencies to respond to emergencies inside the hospital.



Job Code Job Level

PSPOLW3 W3




Responsibilities

1. Provides operational support, including security monitoring and identification checks at designated entrances and areas, ensuring compliance with internal policies and procedures.

2. Completes incident reports and makes appropriate notifications to the proper parties, completing work with a limited degree of supervision.

3. Assists with fire alarm drills or dissemination of information regarding fire alarms. 4. Performs other related work as needed.


Education


Experience



Driver's License - Multiple States

Table of Contents

Job Profile: Police & Security, Operations Sr. Assistant

Job Summary

The job provides operations support within established procedures related to the Public Safety Department. Receives calls for assistance and/or service from patients, visitors, staff, and employees and dispatches the appropriate personnel to complete the assignment. Monitors systems, alarm panels, and visual controlled access entrances and responds appropriately. Notifies outside agencies to respond to emergencies inside the hospital.



Job Code Job Level

PSPOLW2 W2



Has developed skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision.

Responsibilities

1. Provides operational support, including security monitoring and identification checks at designated entrances and areas, ensuring compliance with internal policies and procedures.

2. Completes incident reports and makes appropriate notifications to the proper parties, completing work with a moderate degree of supervision.

3. Assists with fire alarm drills or dissemination of information regarding fire alarms. 4. Performs other related work as needed.


Education


Experience



None.

Table of Contents

Job Profile: Security Systems, Sr. Manager

Job Summary

The job manages multiple teams of managers and professional staff responsible for security and related systems and programs that provide a safe and secure working environment at the University. Maintains the daily operational performance management of electronic security systems. Reviews and ensures the performance of University security system programs.



Job Code Job Level

PSSECM3 M3




Responsibilities

1. Manages managers and professional staff. Establishes performance goals, allocates resources and assesses policies for direct subordinates.

2. Directs the development of security systems and supporting programs to provide a safe and secure working environment at the University. Manages security systems for the University and medical center, ensuring performance of the systems.

3. Develops and reviews security systems policies. Manages the implementation of new and/or revised security systems policies.

4. Represents the department in new construction and renovation projects. Serves as a resource for other departments and organizations on matters relating to security systems.



Education




None.

Table of Contents

Job Profile: Security Systems, Manager

Job Summary

The job manages a team of professional staff responsible for security and related systems and programs that provide a safe and secure working environment at the University. Maintains the daily operational performance management of electronic security systems. Reviews and ensures the performance of University security system programs.



Job Code Job Level

PSSECM2 M2




Responsibilities

1. Manages employees by establishing annual performance goals, allocating resources, assessing annual performance, and determining individual merit, incentive and/or promotional increases.

2. Reviews quality assurance and customer feedback, incorporating them into daily plans to deliver optimal security and technology services.

3. Ensures that team addresses customer needs in accordance with quality assurance standards. Participates in the design and management of security systems projects at the University.

4. Meets and works with Divisions/Schools/Centers, facilities services, and contract management teams to provide guidance on security technology matters.



Education




None.

Table of Contents

Job Profile: Security Systems, Supervisor

Job Summary

The job supervises a team of support staff who assist in the planning, development, implementation, and monitoring of security and related systems and programs that provide a safe and secure working environment at the University. Responsible for daily operational performance management of electronic security systems.



Job Code Job Level

PSSECM1 M1




Responsibilities

1. Maintains daily operational performance of electronic security systems. 2. Monitors quality assurance and customer feedback, incorporating them into daily plans to deliver optimal security

and technology services. 3. Ensures that team addresses customer needs in accordance with quality assurance standards. Participates in the

design and management of security systems projects at the University. 4. Meets and works with Divisions/Schools/Centers, facilities services, and contract management teams to provide

guidance on security technology matters. 5. Performs other related work as needed.


Education




None.

Table of Contents

Job Profile: Vehicle-Related, Sr. Manager

Job Summary

The job manages multiple teams of managers and professional staff responsible for the University parking lots and facilities. Plans, implements, and evaluates programs and activities related to motor vehicle registration, campus parking, and parking lot operations.



Job Code Job Level

PSVEHM3 M3




Responsibilities

1. Directs, manages, and evaluates operations for the University parking lots and facilities. Plans, implements, and evaluates programs and activities related to motor vehicle registration, campus parking, and parking lot operations.

2. Manages employees through subordinates, usually other managers. Establishes performance goals allocates resources and assesses policies for direct subordinates.

3. Evaluates impact of the system on the budget (revenue and expenses). 4. Provides contract management of vendors. Oversees review of invoices from the transit contractors to ensure

accuracy. Develops and creates other reports as needed. 5. Performs other related work as needed.


Education




None.

Table of Contents

Job Profile: Vehicle-Related, Manager

Job Summary

The job manages a team of professional staff responsible for the University parking lots and facilities. Plans, implements, and evaluates programs and activities related to motor vehicle registration, campus parking, and parking lot operations.



Job Code Job Level

PSVEHM2 M2




Responsibilities

1. Manages operations for the University parking lots and facilities. Plans, implements, and evaluates programs and activities related to motor vehicle registration, campus parking, and parking lot operations.

2. Manages employees through subordinates, usually other managers. Establishes performance goals allocates resources and assesses policies for direct subordinates.

3. Evaluates impact of the system on the budget (revenue and expenses). 4. Provides contract management of vendors. Monitors invoices from the transit contractors to ensure accuracy.

Develops and creates other reports as needed. 5. Performs other related work as needed.


Education




None.

Table of Contents

Job Profile: Vehicle-Related, Supervisor

Job Summary

The job supervises and monitors a team of support staff responsible for the University parking lots and facilities. Plans, implements, and evaluates programs and activities related to motor vehicle registration, campus parking, and parking lot operations.



Job Code Job Level

PSVEHM1 M1




Responsibilities

1. Supervises operations for the University parking lots and facilities. Prepares programs and activities related to motor vehicle registration, campus parking, and parking lot operations.

2. Supervises employees directly including selection, training, performance appraisal and work allocation. 3. Evaluates impact of the system on the budget (revenue and expenses). 4. Provides contract management of vendors. Monitors invoices from the transit contractors to ensure accuracy.

Develops and creates other reports as needed. 5. Performs other related work as needed.


Education




None.

Table of Contents

Job Profile: Vehicle-Related, Business Coordinator

Job Summary

The job assists in coordinating the day-to-day operations and maintenance of the University parking lots and facilities.



Job Code Job Level

PSVEHB3 B3



Has developed specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.

Responsibilities

1. Assists with coordinating the day-to-day operations of Transportation and Parking Services. Monitors customer interactions and handles cash operations with limited supervision.

2. Schedules maintenance for the pay-in-lane and pay-on-foot equipment, working with vendors when there is a malfunction.

3. Coordinates the University's transit programs. Provides day-to-day assistance with addressing customer complaints, attending to operational issues and ensuring transit providers adhere to posted schedules.

4. Assists supervisors to plan and organize the parking and transportation logistics for events which occur on campus. Acts as an informal resource to those with less experience.



Education


Experience



None.

Table of Contents

Job Profile: Vehicle-Related, Operations Coordinator

Job Summary

The job provides operations support to the University parking lots and facilities. Using proficiency learned from on-the-job experience, operates, inspects, maintains, and repairs vehicles, including trucks, buses, and vans. Under a limited degree of supervision, delivers and transports people, supplies, records, and materials.



Job Code Job Level

PSVEHW3 W3




Responsibilities

1. Under a limited degree of supervision, provides transportation services to University executives and dignitaries. 2. Operates, inspects, maintains, and repairs vehicles, including trucks, buses, and vans. 3. Performs other related work as needed.


Education


Experience



None.

Table of Contents

Job Profile: Vehicle-Related, Operations Sr. Assistant

Job Summary

The job provides operations support within established procedures related to the University parking lots and facilities. Using proficiency learned from on-the-job experience, operates, inspects, maintains, and repairs vehicles, including trucks, buses, and vans. Under a moderate degree of supervision, delivers and transports people, supplies, records, and materials.



Job Code Job Level

PSVEHW2 W2



Has developed skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision.

Responsibilities

1. Under a moderate degree of supervision, provides transportation services to University executives and dignitaries. 2. Operates, inspects, maintains, and repairs vehicles, including trucks, buses, and vans. 3. Performs other related work as needed.


Education


Experience



None.

job family - police & security - university of chicago€¦ · job profile: police &...

Documents