city of garden grove police department job...

City Of Garden GrovePOLICE DEPARTMENT JOB CLASSIFICATIONS

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1. Police Officer Recruit - Entry Level - No Academy Training →→ OPEN NOW!

2. Police Officer Recruit - Currently Enrolled in a POST-Certified Academy →→ OPEN NOW!

3. Police Officer - Lateral Entry →→ OPEN NOW!

4. Reserve Police Officer (Level II)

5. Senior Special Officer

6. Communications Shift Supervisor

7. Public Safety Dispatcher

8. Police Records Shift Supervisor

9. Police Records Specialist

10. Community Services Officer

11. Police Cadet and Police Office Aide (part-time positions for high school or college students who are considering law enforcement as a career)

→→ OPEN NOW!

POLICE RECRUIT(entry level - no academy training required)

Earn $18 an hour and medical/dental benefits while being sponsoredEarn $18 an hour and medical/dental benefits while being sponsoredthrough thethrough the

police academy. Our Police Officers earn $3878 - $5201/month, plus fullpolice academy. Our Police Officers earn $3878 - $5201/month, plus fullbenefits, including 3% at 50 PERS retirement, effective October, 2001.benefits, including 3% at 50 PERS retirement, effective October, 2001.

GARDEN GROVE’S POLICE DEPARTMENTGARDEN GROVE’S POLICE DEPARTMENTWe recognized the value of having our Police Department work in close partnership with our community long ago, andhave seen the quality of life in Garden Grove steadily improve as a result. Our Community Policing philosophy hascreated strong alliances with citizens, businesses, schools, other governmental agencies and special interest groupsthroughout the City. As a result, our crime rates continue to drop each year and, in 1997, we were ranked secondnationally on a comparison of city crime rates.

Working in a Community Policing environment gives our Police Officers opportunities to interact creatively andpositively with members of the community on a wide variety of issues. That community connection brings great jobsatisfaction. When you couple this with the latest technology and the overall quality of our Police Officers, it’s easy tosee why Garden Grove’s Police Department lives up to its reputation as one of America’s best suburban police forces!

The Police Department consists of a Chief, three Captains, 6 Lieutenants, 22 Sergeants and 127 Police Officers, inaddition to civilian personnel. After sufficient experience in the department, specialization is available to PoliceOfficers in the areas of Patrol, Investigation, Juvenile Services, Motorcycle Traffic Enforcement, Accident Investigation,Vice-Narcotic Enforcement, and Canine Handling. An outstanding in-service training program provides officers withextensive, continuous instruction in basic and specialized police techniques. Officers work four days a week, 10hours per day. Three junior colleges and two state colleges in the immediate area offer degrees in Administration ofJustice and pursuit of higher education is encouraged.

COMPENSATION , BENEFITS AND EXPECTATIONSCOMPENSATION , BENEFITS AND EXPECTATIONSCandidates who are successful in our selection process will be hired in a non-sworn capacity as a Police Recruit andplaced in a California POST-approved Basic Recruit Academy. Recruits then receive 968 hours of rigorous andintense training in all aspects of law enforcement. Compensation for this non-sworn, civilian position is $18.00 perhour, plus medical and dental benefits, while in the academy. The process of being selected as a Police Recruit islengthy. It involves a written test, physical agility test, oral interviews, background checks, and physical andpsychological examinations. Candidates selected from this process would start in the next available police academy.

Whether or not a Police Recruit gets hired as a sworn Police Officer following academy graduation will be based onoverall academy performance, evaluations, referrals and availability of positions. The Recruit’s performance will besubject to review by City staff prior to appointment as a regular Police Officer. All new Police Officers serve an 18-month probationary period. Currently, compensation for Police Officers ranges from $3878 to $5201 per month, withfull benefits, additional compensation for certified bilingual skills, and great educational incentives.

DUTIES WHILE IN THE POLICE ACADEMYDUTIES WHILE IN THE POLICE ACADEMYPolice Recruits attend a California POST-approved Basic Police Academy to participate in a strict and intensivetraining program, including: memorization and hands-on practice of law enforcement techniques, specific laws andprocedures; rigorous physical training; daily homework; first aid training; uniform, equipment and weapons handlingtechniques; and other duties as assigned, all designed to gain an in-depth overview of the criminal justice system andwhat is necessary to be a successful and well-prepared Police Officer.

POLICE RECRUIT - NO ACADEMY TRAININGPOLICE RECRUIT - NO ACADEMY TRAINING

THE COMMUNITY OF GARDEN GROVETHE COMMUNITY OF GARDEN GROVEThe City of Garden Grove is located in the heart of Orange County, approximately 30 miles southeast of Los Angelesand only 10 miles from beautiful beaches. Home to over 156,000 residents, it is a friendly, spirited and balancedcommunity, rich in diversity --- a city with a view to the future. Our location provides easy access to all of SouthernCalifornia and its numerous recreational and cultural attractions. Garden Grove is noted for fine residential districts,outstanding schools and friendly atmosphere.

MINIMUM REQUIREMENTS FOR POLICE RECRUIT (no academy training)MINIMUM REQUIREMENTS FOR POLICE RECRUIT (no academy training)1. Age: Age: Applicants must be 21 years of age upon completion of the academy training in order to be appointed to a

position of sworn Police Officer.2. EducationEducation : Must be a high school graduate; a GED with an overall score of not less than 45 and a standard

score of not less than 35 on any section of the test is acceptable.3. Physical Requirements:Physical Requirements: Applicants must be in excellent physical condition, and able to perform all tasks

required of a Garden Grove Police Officer. Vision: Bilateral vision must be at least 20/100 correctable to 20/30with no evidence of color blindness. Hearing: Hearing aids are not acceptable. Applicants with an averagehearing loss of 26 dB in the 500 to 2000 c.p.s. range, or more, in their better ear; and 46 dB in the 3000 c.p.s.range in the other ear are disqualified. (ANSI standard).

4. CitizenshipCit izenship: Applicants must be citizens of the United States or permanent resident aliens who are eligible,and have applied, for citizenship.

5. Driver’s License:Driver’s License: Applicants must possess a valid California Class C driver's license and an acceptabledriving record prior to and throughout employment. A certified five-year California Department of Motor Vehicles’driving abstract must be submitted along with the employment application.

6. Police Record:Police Record: Applicants must be legally authorized to carry a firearm and have no felony convictions.7. Additional Abilit ies and Skills:Additional Abilit ies and Skills: Applicants must demonstrate that they possess: the ability to pay close

attention to detail; the ability to understand and accurately apply oral and written instructions, laws, orders,policies and procedures; effective oral communication, record keeping and report writing skills; strong customerservice skills; and the ability to work closely, cooperatively and effectively with City staff members, GardenGrove’s diverse citizens and various representatives of other agencies.

8. Bilingual Skil ls are Highly Desirable:Bil ingual Skil ls are Highly Desirable: The ability to speak Spanish, Vietnamese, Korean, Laotian, orCambodian is highly desirable (for which bilingual pay is available).

SELECTION PROCESSSELECTION PROCESS 1. Written Examination 6. Psychological Evaluation 2. Physical Agility 7. Medical Examination 3. Oral Board Interview 4. Background Investigation NOTE: A polygraph examination may be used 5. Chief's Interview as part of the background investigation.

PRE-PLACEMENT MEDICAL AND PSYCHOLOGICAL EXAMINATIONPRE-PLACEMENT MEDICAL AND PSYCHOLOGICAL EXAMINATIONCandidates considered for appointment must pass a pre-placement medical examination which includes a drug andalcohol screening test, as well as a psychological examination, to determine fitness for this position.

OPEN UNTIL STAFFING NEEDS ARE MET, SO APPLY NOW!

HOW TO APPLYHOW TO APPLYTo get the application package that must be submitted, call our Police Recruitment Hotline at (714) 741-5007 or ourregular City Job Line at (714) 741-5016, contact us through the Internet at www.ci.garden-grove.ca.us or visit us inperson at the Personnel Services Department, second floor, City Hall, 11222 Acacia Parkway, in Garden Grove. ThePersonnel Department’s main telephone number is (714) 741-5004. City Hall hours are 7:30 a.m. to 5:30 p.m.,Monday through Thursday. We are closed every other Friday; alternate Friday hours are 7:30 a.m. to 5:00 p.m.PLEASE NOTE: A certified California Department of Motor Vehicles’ “H6” driving record must besubmitted along with your employment application. Failure to submit this information could lead to yourdisqualification from the recruitment process.

WE PROUDLY PROMOTE DIVERSITY IN EMPLOYMENT.

POLICE RECRUITAlready Enrolled in a California POST-approved Basic Police Academy

Earn $18 an hour and medical/dental benefits while being sponsoredEarn $18 an hour and medical/dental benefits while being sponsoredthrough thethrough the

police academy. Our Police Officers earn $3878 - $5201/month, plus fullpolice academy. Our Police Officers earn $3878 - $5201/month, plus fullbenefits, including 3% at 50 PERS retirement, effective October, 2001.benefits, including 3% at 50 PERS retirement, effective October, 2001.

GARDEN GROVE’S POLICE DEPARTMENTGARDEN GROVE’S POLICE DEPARTMENTWe recognized the value of having our Police Department work in close partnership with our community long ago, andhave seen the quality of life in Garden Grove steadily improve as a result. Our Community Policing philosophy hascreated strong alliances with citizens, businesses, schools, other governmental agencies and special interest groupsthroughout the City. As a result, our crime rates continue to drop each year and, in 1997, we were ranked secondnationally on a comparison of city crime rates.

Working in a Community Policing environment gives our Police Officers opportunities to interact creatively andpositively with members of the community on a wide variety of issues. That community connection brings great jobsatisfaction. When you couple this with the latest technology and the overall quality of our Police Officers, it’s easy tosee why Garden Grove’s Police Department lives up to its reputation as one of America’s best suburban police forces!

The Police Department consists of a Chief, three Captains, 6 Lieutenants, 22 Sergeants and 127 Police Officers, inaddition to civilian personnel. After sufficient experience in the department, specialization is available to PoliceOfficers in the areas of Patrol, Investigation, Juvenile Services, Motorcycle Traffic Enforcement, Accident Investigation,Vice-Narcotic Enforcement, and Canine Handling. An outstanding in-service training program provides officers withextensive, continuous instruction in basic and specialized police techniques. Officers work four days a week, 10hours per day. Three junior colleges and two state colleges in the immediate area offer degrees in Administration ofJustice and pursuit of higher education is encouraged.

COMPENSATION , BENEFITS AND EXPECTATIONSCOMPENSATION , BENEFITS AND EXPECTATIONSCandidates who are successful in our selection process will be hired in a non-sworn capacity as a Police Recruit anwill continue through their academy training. Compensation for this non-sworn, civilian position is $18.00 per hour,and medical and dental benefits are provided while in the academy. In some cases, the City may also reimburse thePolice Recruit for academy expenses incurred prior to being hired.

Whether or not a Police Recruit gets hired as a sworn Police Officer following academy graduation will be based onoverall academy performance, evaluations, referrals and availability of positions. The Recruit’s performance will besubject to review by City staff prior to appointment as a regular Police Officer. All new Police Officers serve an 18-month probationary period. Currently, compensation for Police Officers ranges from $3878 to $5201 per month, withfull benefits, additional compensation for certified bilingual skills, and great educational incentives.

THE COMMUNITY OF GARDEN GROVETHE COMMUNITY OF GARDEN GROVEThe City of Garden Grove is located in the heart of Orange County, approximately 30 miles southeast of Los Angelesand only 10 miles from beautiful beaches. Home to over 158,000 residents, it is a friendly, spirited and balancedcommunity, rich in diversity --- a city with a view to the future. Our location provides easy access to all of SouthernCalifornia and its numerous recreational and cultural attractions. Garden Grove is noted for fine residential districts,outstanding schools and friendly atmosphere.

MINIMUM REQUIREMENTS for POLICE RECRUIT - ACADEMY ENROLLEDMINIMUM REQUIREMENTS for POLICE RECRUIT - ACADEMY ENROLLEDPLEASE NOTEPLEASE NOTE: Applicants must show in their application that they meet and/or possess the following, andmust also submit documentation of current academy enrollment or attendance.

1. Presently Enrolled in an academyPresently Enrolled in an academy - Applicants must be currently enrolled in a California POST-approvedBasic Police Academy. Academy enrollees must have and maintain satisfactory academic and physical trainingperformance evaluations by academy staff.

2. Age: Age: Applicants must be 21 years of age upon completion of the academy training in order to be appointed to aposition of sworn Police Officer.

3. EducationEducation : Must be a high school graduate; a GED with an overall score of not less than 45 and a standardscore of not less than 35 on any section of the test is acceptable.

4. Physical Requirements:Physical Requirements: Applicants must be in excellent physical condition, and able to perform all tasksrequired of a Garden Grove Police Officer. Vision: Bilateral vision must be at least 20/100 correctable to 20/30with no evidence of color blindness. Hearing: Hearing aids are not acceptable. Applicants with an averagehearing loss of 26 dB in the 500 to 2000 c.p.s. range, or more, in their better ear; and 46 dB in the 3000 c.p.s.range in the other ear are disqualified. (ANSI standard).

5. CitizenshipCit izenship: Applicants must be citizens of the United States or permanent resident aliens who are eligible,and have applied, for citizenship.

6. Driver’s License:Driver’s License: Applicants must possess a valid California Class C driver's license and an acceptabledriving record prior to and throughout employment.

7. Police Record:Police Record: Applicants must be legally authorized to carry a firearm and have no felony convictions.8. Additional Abilit ies and Skills:Additional Abilit ies and Skills: Applicants must demonstrate that they possess: the ability to pay close

attention to detail; the ability to understand and accurately apply oral and written instructions, laws, orders,policies and procedures; effective oral communication, record keeping and report writing skills; strong customerservice skills; and the ability to work closely, cooperatively and effectively with City staff members, GardenGrove’s diverse citizens and various representatives of other agencies.

9. Bilingual Skil ls are Highly Desirable:Bil ingual Skil ls are Highly Desirable: The ability to speak Spanish, Vietnamese, Korean, Laotian, orCambodian is highly desirable, for which bilingual pay is available.

10. Additional Abilit ies and Skills:Additional Abilit ies and Skills: Applicants must demonstrate that they possess: the ability to pay closeattention to detail; the ability to understand and accurately apply oral and written orders or instructions, laws,departmental policies and procedures; effective oral communication and report writing skills; strong customerservice skills; and the ability to work closely and interact cooperatively and effectively with City staff members, ourdiverse citizens and representatives of other agencies. The ability to speak Spanish, Vietnamese, Korean,Laotian or Cambodian is highly desirable.

SELECTION PROCEDURESSELECTION PROCEDURESApplicants will be initially screened into this process based on a review of: the content of their application materials,plus academy performance, class standing and/or instructor recommendations. Applicants who pass this initialscreening process will then undergo the following:1. Physical agility test and written examination (these may be waived, at the City’s sole discretion, based upon

recency and/or official documentation/verification of test scores)2. Oral Interview 5. Psychological examination3. Background investigation 6. Medical examination (including alcohol/drug screen)4. Interview with the Chief of Police NOTE: a polygraph examination may also used.


HOW TO APPLYHOW TO APPLYTo get the application package that must be submitted, call our Police Recruitment Hotline at (714) 741-5007 or ourregular City Job Line at (714) 741-5016, contact us through the Internet at www.ci.garden-grove.ca.us or visit us inperson at the Personnel Services Department, second floor, City Hall, 11222 Acacia Parkway, in Garden Grove. ThePersonnel Department’s main telephone number is (714) 741-5004. City Hall hours are 7:30 a.m. to 5:30 p.m.,Monday through Thursday. We are closed every other Friday; alternate Friday hours are 7:30 a.m. to 5:00 p.m.PLEASE NOTE: A certified five-year California Department of Motor Vehicles’ “H6” driving abstract must besubmitted along with the employment application. Failure to submit this information could lead to yourdisqualification from the recruitment process.


City of Garden GrovePOLICE OFFICER - LATERAL ENTRYExperienced Officers earn $4074 - 5201 perExperienced Officers earn $4074 - 5201 permonth.month.(initial salary placement is dependent upon your(initial salary placement is dependent upon yourqualifications) qualifications) AND 3% at 50 PERS retirement becomesAND 3% at 50 PERS retirement becomeseffective Oct., 2001!effective Oct., 2001!

Negotiated increases will increase the above salaryNegotiated increases will increase the above salaryrange byrange by3.5% in July, 2001 and another 5% in July, 2002.3.5% in July, 2001 and another 5% in July, 2002.

In addition to the above, if you have a Training Reimbursement Agreement, In addition to the above, if you have a Training Reimbursement Agreement, we’llwe’llreimburse you up to $3600reimburse you up to $3600 to help pay it off! to help pay it off!

GARDEN GROVE’S POLICE DEPARTMENTGARDEN GROVE’S POLICE DEPARTMENTWe recognized the value of having our Police Department work in close partnership with our community long ago, andhave seen the quality of life in Garden Grove steadily improve as a result. Our Community Policing philosophy hascreated strong alliances with citizens, businesses, schools, other governmental agencies and special interest groupsthroughout the City, and gives our Officers opportunities to interact creatively and positively with members of thecommunity on a wide variety of issues. That community connection brings great job satisfaction. When you couplethis with the latest technology and the overall quality of our Police Officers, it’s easy to see why Garden Grove’sPolice Department lives up to its reputation as one of America’s best suburban police forces!

The Police Department consists of a Chief, three Captains, 6 Lieutenants, 22 Sergeants and 127 Police Officers, inaddition to civilian personnel. After sufficient experience in the department, specialization is available to PoliceOfficers in the areas of Patrol, Investigation, Juvenile Services, Motorcycle Traffic Enforcement, Accident Investigation,Vice-Narcotic Enforcement, and Canine Handling. An outstanding in-service training program provides officers withextensive, continuous instruction in basic and specialized police techniques. Officers work four days a week, 10hours per day. Three junior colleges and two state colleges in the immediate area offer degrees in Administration ofJustice, and pursuit of higher education is encouraged.

COMPENSATIONCOMPENSATION• The salary range is: $4074 - 5201 per month; initial salary placement for Laterals may be dependent

upon experience and qualifications. Progression through the salary range occurs annually, based onsatisfactory performance; an excellent benefits package is also provided. All new Officers serve an 18-monthprobationary period.

• Retirement: Police employees are covered by the “2% at 50” option of the Public Employees’ RetirementSystem (PERS). Currently, employees pay their own 9% contribution on a pre-tax basis; the City alsocontributes. PERS retirement will go to “3% at 50” in October, 2001!

• Educational Incentives: Police Officers are eligible for the following:• 2.5% above base salary for possession of AA/AS;• 5% above base salary for possession of BA/BS OR an Intermediate POST Certificate;• 7.5% above base salary for possession of a BA/BS degree and Intermediate POST Certificate OR for

possession of 90 qualifying semester units;• 10% above base salary for possessing an Advanced POST Certificate, with the ability to increase to

12.5% over time, under special circumstances.• Bilingual Pay: Upon certification, Police Officers may earn additional pay for use of bilingual skills. Spanish,

Vietnamese, Korean, Cambodian, or Laotian-speaking applicants are strongly encouraged to apply.

EXAMPLES OF DUTIESEXAMPLES OF DUTIESUnder general supervision, essential duties performed by Garden Grove’s Police Officers include law enforcement andcrime prevention work within a community policing philosophy; control of traffic flow; enforcement of state and local

laws and ordinances; and investigative work.

MINIMUM REQUIREMENTS FOR LATERALSMINIMUM REQUIREMENTS FOR LATERALS1. Must be currently employed as a Peace Officer in a California city, county or other public agency

and possess a California POST “BASIC” certificate. PLEASE NOTE: Laterals from outside Californiamay be considered if they complete the California POST Basic Course Waiver. For information, callPOST’s Basic Training Bureau at (916) 227-4254.

2. Age: Candidates must be a minimum 21 years of age at the time of appointment.3. Education: Must be a high school graduate (a GED with an overall score of not less than 45 and a standard

score of not less than 35 on any section of the test is also acceptable).4. Physical Condition: Must be in excellent condition and physically capable of performing all tasks required of

a Garden Grove Police Officer as determined by a medical evaluation. Physical fitness standards must bemaintained throughout employment as a Police Officer with the City of Garden Grove. Vision: Bilateral visionmust be at least 20/100 correctable to 20/30 with no evidence of color blindness. Hearing: Hearing aids arenot acceptable. Applicants with an average hearing loss of 26 dB in the 500 to 2000 c.p.s. range, or more, inthe better ear, and 46 dB in the 3000 c.p.s. range are disqualified. (ANSI standard).

5. Citizenship: Applicants must be a citizen of the United States or a permanent alien who is eligible for andhas applied for citizenship.

6. Driver’s License: Applicants must possess a valid California Class C driver's license and an acceptabledriving record prior to and throughout employment. Submission of a certified five-year California Department ofMotor Vehicles driving abstract along with your application is required.

7. Police Record: Applicants must be legally authorized to carry a firearm and have no felony convictions.8. Additional Abilities and Skills: Applicants must demonstrate: the ability to pay close attention to detail;

the ability to understand and apply oral and written orders or instructions, laws, departmental policies andprocedures; effective oral communication and report writing skills; and the ability to work closely and interacteffectively with co-workers, the public, and representatives of other agencies.

9. Desirable Bilingual Skills: The ability to speak Spanish, Vietnamese, Korean, Laotian, or Cambodian ishighly desirable.


HOW TO APPLYHOW TO APPLYTo get the application package that must be submitted, call our Police Recruitment Hotline at (714) 741-5007 or ourregular City Job Line at (714) 741-5016, contact us through the Internet at www.ci.garden-grove.ca.us or visit us inperson at the Personnel Services Department, second floor, City Hall, 11222 Acacia Parkway, in Garden Grove. ThePersonnel Department’s main telephone number is (714) 741-5004. City Hall hours are Monday - Thursday, 7:30 a.m.to 5:30 p.m. We are closed every other Friday; alternate Friday hours are 7:30 a.m. to 5:00 p.m.

SELECTION PROCESSSELECTION PROCESS1. Application Process 4. Interview with the Police Chief 7. Medical Examination2. Agility Test + Oral Board 5. Polygraph Examination (including a urinalysis -3. Background Investigation 6. Psychological Evaluation drug/alcohol screening)

GARDEN GROVE - THE COMMUNITYGARDEN GROVE - THE COMMUNITYGarden Grove is located in the heart of Orange County approximately 30 miles southeast of Los Angeles and only 10miles from beautiful beaches. This desirable location provides easy access to the entire southern California area andits numerous recreational and cultural attractions. As a community, Garden Grove is noted for its fine residentialdistrict, churches, outstanding schools and friendly atmosphere. Since incorporation in 1956, Garden Grove’spopulation has increased from 42,000 to more than 158,000.


CITY OF GARDEN GROVEPersonnel Services Division, 11222 Acacia Parkway, PO Box 3070, Garden Grove,Personnel Services Division, 11222 Acacia Parkway, PO Box 3070, Garden Grove,

CA 92842CA 92842

RESERVE POLICE OFFICERLEVEL II

Sometimes it DOES pay to get involved!Would you like to help improve the quality of life in Garden Grove --- and get paid for it, too?

If so, consider a meaningful part-time Reserve Police Officer job, performing community service as partof the City of Garden Grove’s nationally recognized Police Department. Our Police Department has areputation as one of America’s best suburban police forces, and our Reserve Police Officers play asignificant role in helping us maintain that reputation.

Salary Range: $13 – 14 – 15 – 16 – 17 - 18 per hour.

THE JOB:THE JOB: Level II Reserve Police Officers are “career reserves,” meaning they are not pursuing lawenforcement as their primary occupation, but have a career outside law enforcement or are retired.These Officers work 20 to 80 hours per month performing a range of law enforcement activities underthe supervision of a regular Police Officer. They are assigned to various details such as Patrol, GangSuppression, Bicycle Patrol, Transportation, DUI Checkpoints, Investigation and the Community LiaisonUnit. Additionally, they assist in special community events. Quarterly qualification with firearms isrequired. Reserve Officers provide invaluable assistance to numerous units within the Police Departmentand are an integral part of our exceptional team.

Garden Grove’s Community Policing philosophy encourages active partnerships between the communityand its police force. If you would enjoy being closely connected with the community, providing greatersafety and security to its residents, working creatively and cooperatively with citizens, City employees andrepresentatives of other governmental agencies to resolve problems, this job is a good match for you!

PAID TRAINING:PAID TRAINING: If you are selected, the City will sponsor you through the required Level II CaliforniaPOST-approved Police Academy training course which consists of 450 training hours. The training istypically done on weekday evenings and, possibly, occasional Saturdays. The City of Garden Grove willpay all fees for the course, including uniforms, leather gear, firearms, supplies and other items.

PAY FOLLOWING TRAINING AND QUALIFICATION:PAY FOLLOWING TRAINING AND QUALIFICATION: $13 - 14 - 15 - 16 - 17 - 18 per hour,and compensation begins following completion of the Academy and being sworn in as a Reserve PoliceOfficer, Level II.

WORK SCHEDULES AND BENEFITS :WORK SCHEDULES AND BENEFITS :• Schedule: Work shifts consist of not less than five hours; Reserve Police Officers may work

weekends, days, evenings, or nights, depending on their availability and departmental need.

• Retirement: Employees pay into a part-time retirement system plan.

• Bilingual Compensation: After qualification, Reserve Police Officers are eligible for $2 per use ofbilingual skills. Spanish, Vietnamese, Korean, Laotian, or Cambodian languages are particularlyhelpful in this city.

MINIMUM QUALIFICATIONS FOR RESERVE POLICE OFFICER II, LEVEL II:MINIMUM QUALIFICATIONS FOR RESERVE POLICE OFFICER II, LEVEL II:• Certification/Training: Applicants must be qualified for, or have already graduated from, a POST-Certified Level II

Police Academy. Completion of the POST Academy is required prior to actual appointment as a Level II ReservePolice Officer. If you have already graduated, be sure to attach your certificate or recertification to yourapplication.

• Minimum Age : Applicants must be at least 20 years of age at time of appointment.

• Education: High school graduate (a GED is acceptable with an overall score of not less than 45 and a standardscore of not less than 35 on any section of the test).

• Physical Standards:• Excellent physical condition. Must be physically capable of performing all tasks required of a Garden Grove

Police Officer as determined by a medical evaluation.• Bilateral vision must be at least 20/100, correctable to 20/30 with no evidence of color blindness.• Hearing aids are not acceptable. Applicants with an average hearing loss of 26 or more dB in the 500 to

2000 c.p.s. range in the better ear, and 46 dB in the 3000 c.p.s. range in the other ear are disqualified(ANSI standard).

• Citizenship: Applicants must be a citizen of the United States or a permanent resident alien who is eligible forand has applied for citizenship.

• Driver’s License : Applicants must possess a valid California Class C driver's license and an acceptable drivingrecord prior to and throughout employment. Submission of a certified California Department of Motor Vehiclesdriving abstract will be required prior to employment.

• Police Record: Applicants must be legally authorized to carry a firearm and have no felony convictions.

• Bilingual Skills: Possession of bilingual skill in Spanish, Vietnamese, Korean, Laotian, and/or Cambodianlanguages is highly desirable.

• Additional Abilities and Skills: Applicants must demonstrate: the ability to pay close attention to detail; theability to understand and apply oral and written orders or instructions, laws, departmental policies and procedures;effective oral communication and report writing skills; and the ability to work closely and interact effectively withco-workers, the public, and representatives of other agencies.

OPEN UNTIL STAFFING NEEDS ARE MET,SO APPLY NOW!

HOW TO APPLYHOW TO APPLY ::You can request an application by calling our recorded job line (714) 741-5016 and leaving your name and address;contacting us through the internet at www.ci.garden-grove.ca.us or by visiting us in person at the Personnel Office atCity Hall, 11222 Acacia Parkway, Garden Grove, CA. Our telephone number is: (714) 741-5004. City Hall hours areMonday - Thursday, 7:30 a.m. to 5:30 p.m. We are closed every other Friday; alternate Friday hours are 7:30 a.m. to5:00 p.m. PLEASE NOTE:PLEASE NOTE: A certified California Department of Motor Vehicles ten-year “H6” drivingrecord must be submitted with the application; an insurance company printout is NOT acceptable. Failure tosubmit the required DMV printout may result in disqualification from this process.

THE SELECTION PROCESS:THE SELECTION PROCESS:

1. Physical Ability Test 6. Interview with the Chief of Police2. POST Basic Written Examination 7. Psychological Evaluation3. Oral Interview Board 8. Medical Examination (including urinalysis4. Polygraph Examination with drug and alcohol screening)5. Background Investigation

\

PRE-PLACEMENT BACKGROUND INVESTIGATION, MEDICAL ANDPRE-PLACEMENT BACKGROUND INVESTIGATION, MEDICAL ANDPSYCHOLOGICAL EXAMINATIONS REQUIRED:PSYCHOLOGICAL EXAMINATIONS REQUIRED: Candidates considered for employment mustpass a pre-employment background investigation, medical examination (including a drug and alcoholscreening test) and a psychological examination before actually being appointed to the position ofReserve Police Officer.

THE CITY OF GARDEN GROVE PROUDLY PROMOTES DIVERSITY IN EMPLOYMENT.THE CITY OF GARDEN GROVE PROUDLY PROMOTES DIVERSITY IN EMPLOYMENT.

SENIOR SPECIAL OFFICER (POST Academy Trained)

SALARY RANGE:SALARY RANGE: $2945 - 3093 - 3253 - 3416 - 3592 - 3774 - 3966 - 4168 per $2945 - 3093 - 3253 - 3416 - 3592 - 3774 - 3966 - 4168 permonth.month.

DEFINITION:DEFINITION: Under general supervision, provides security and enforces laws on Garden GroveUnified School District’s high school and intermediate school campuses.

ESSENTIAL DUTIES:ESSENTIAL DUTIES: Patrols and provides security for Garden Grove Unified School District schoolcampuses, and City of Garden Grove parks and properties, to guard against theft and illegal entry;enforces laws, ordinance, rules and regulations; appears in court to present evidence and testimony inthe presentation of cases; provides armed building security and assists in inmate supervision whilestaffing front desk; performs special assignments, as needed; and performs other duties as required.

MINIMUM REQUIREMENTS:MINIMUM REQUIREMENTS:1. Age: Applicants must be 21 years of age at the time of appointment to the position.

2. Experience/Certification: Must be Level I Reserve Officer with 400 hours of experience with alaw enforcement agency OR have completed a POST Basic Academy and have 200 hours ofexperience with a law enforcement agency. Hours of experience must be met prior toappointment.

3. Education: High school graduate. GED accepted with an overall score of not less than 45 and astandard score of not less than 35 on any section of the test.

4. Physical Standards: Excellent physical condition. Must be physically capable of performing alltasks required of a Garden Grove Police Officer as determined by medical evaluation. Vision:Bilateral vision must be at least 20/100 correctable to 20/30 with no evidence of color blindness.Hearing: Hearing aids are not acceptable. Applicants with an average hearing loss of 26 or more dB in the500 to 2000 c.p.s. range in the better ear, and 46 dB in the 3000 c.p.s. range in the other ear are disqualified(ANSI standard). Physical fitness standards must be maintained throughout police servicewith the City of Garden Grove.

5. Legal Status for work: Applicants must be a United States citizen or show proof of applying andqualifying for citizenship at least one year prior to date of application.

6. Must possess and maintain a valid California Class C driver's license.

7. Applicants must have no felony convictions.

8. Ability to: Read, write, and speak fluent English; be dependable; observe situations in detail,accurately remember facts and prepare reports; communicate effectively with the public; resolveproblems effectively and diplomatically; apply common sense and good judgment in high-pressuresituations; follow oral and written directions; take appropriate action(s) in situations where clearguidelines are not readily available; be empathetic to the problems of others; learn and apply avariety of rules, policies, guidelines and regulations; use a sidearm proficiently; use a radioproperly; safely operate a motor vehicle; make basic arithmetic calculations; and provide qualitycustomer service.

SENIOR SPECIAL OFFICERSENIOR SPECIAL OFFICER

SELECTION PROCEDURES:SELECTION PROCEDURES:1. Physical Ability Test 6. Interview with the Chief of Police2. POST Basic Written Examination 7. Psychological Evaluation3. Oral Interview Board 8. Medical Examination (including urinalysis4. Polygraph Examination with drug and alcohol screening)5. Background Investigation

PRE-PLACEMENT MEDICAL AND/OR PSYCHOLOGICAL EXAMINATIONPRE-PLACEMENT MEDICAL AND/OR PSYCHOLOGICAL EXAMINATION:: Candidatesconsidered for appointment must pass a pre-placement medical examination, which includes a drug andalcohol screening test. The pre-placement medical examination, which is based on the occupationalhealth standards of the position, is to determine whether the eligible candidate is physically and/orpsychologically capable of performing the duties of the position before being appointed to that position.

HOW TO APPLYHOW TO APPLY ::Applications are accepted ONLY when the job is open for filing. To find out if the job you are interested inis open for filing now, go back to the Police Department’s Job Opportunities page and click on Current JobOpenings. Then:

a) If the Current Job Openings page does NOT list the job you are interested in, it means that thePOSITION IS NOT OPEN FOR FILING NOW. To let us know you are interested in futureopenings for this position, you can file an Interest Card on-line by checking INTERESTED andit will help you send an e-mail message directly to the City’s Personnel Department. In yourmessage, be sure to include the title of the position in which you are interested, as well as yourname and mailing address. Then, when we open recruitment for this position, we will sendyou a postcard to let you know that now is the rime to file an application.

b) If the Current Job Openings list shows that the POSITION IS OPEN FOR FILING NOW, you

can request an application by calling our recorded job line (714) 741-5016 and leaving yourname and address; contacting us through the internet at www.ci.garden-grove.ca.us or byvisiting us in person at the Personnel Office at City Hall, 11222 Acacia Parkway, GardenGrove, CA. Our telephone number is: (714) 741-5004. City Hall hours are Monday - Thursday,7:30 a.m. to 5:30 p.m. We are closed every other Friday; alternate Friday hours are 7:30 a.m.to 5:00 p.m.

THE CITY OF GARDEN GROVE PROUDLY PROMOTES DIVERSITY INTHE CITY OF GARDEN GROVE PROUDLY PROMOTES DIVERSITY INEMPLOYMENT.EMPLOYMENT.

Special assistance with the application and examination process is available, upon request, forpersons with disabilities. Call (714) 741-5004. TDD operator: 1-800-735-2929.

COMMUNICATIONS SHIFT SUPERVISORSalary Range: $3186 - 4513 per month

DEFINITION:DEFINITION: Under direction, assists in the supervision of assigned shift within the CommunicationsDispatch Center of the Police Department.

SALARY RANGESALARY RANGE: $3186 - 3351 - 3520 - 3700 - 3888 - 4085 - 4294 - 4513 per month. Eligible forincrease to the second step after completion of six months’ satisfactory service; annual merit increasethereafter.

ESSENTIAL DUTIES:ESSENTIAL DUTIES: Assists in supervising day-to-day operation of assigned shift; ensures thatpersonnel perform duties in accordance with department policy and procedures; counsels employees;provides documented input for employee evaluations; conducts training of new employees and otherdepartment personnel on communication functions and equipment; assists in identifying training needsand the design of training programs to meet those needs; writes clear, concise reports; conductsmeetings and group discussions; assists with budget preparation; assists in maintenance of equipment;assists in the design and implementation of new policies, procedures and programs; prepares workschedules and assigns personnel to various tasks required of dispatch positions within assigned shift;maintains effective communications with Community Policing Bureau field supervisors, andCommunications staff; performs tasks required of a dispatcher; operates computer aided dispatchsystem, including booting-up of system; updates computerized reference tables; performs other relatedduties as assigned.

MINIMUM QUALIFICATIONS:MINIMUM QUALIFICATIONS:Experience: Two years experience as a dispatcher working with a computer aided dispatch systemwithin an emergency response operation.

Education: Equivalent to graduation from high school.

Knowledge of: Supervisory techniques; computer aided dispatch systems; computerized recordsystems; counseling techniques; dispatch duties and responsibilities; and training techniques andprocedures.

Ability to: Schedule personnel; organize and supervise work of subordinates; effectively apply laws,rules, and regulations; prepare and conduct training; lead small group discussions; counsel employees;prepare clear, concise reports; maintain open communications with department personnel; performfunctions of dispatch position; operate computer keyboard; communicate orally and in writing; exercisegood judgment in emergency situations; type a minimum of 30 words per minute (submit typing speedcertificate with application).

SELECTION PROCEDURES MAY INCLUDE THE FOLLOWINGSELECTION PROCEDURES MAY INCLUDE THE FOLLOWING ::1. Application Review 6. Interview with the Police Chief2. POST Dispatch Written Exam 7. Psychological Evaluation3. Typing Test 8. Medical Examination (including a4. Oral Interview urinalysis drug and alcohol screening.)5. Background Investigation

COMMUNICATIONS SHIFT SUPERVISORCOMMUNICATIONS SHIFT SUPERVISOR

HOW TO APPLYHOW TO APPLY ::Applications are accepted ONLY when the job is open for filing. To find out if the job you are interested inis open for filing now, go back to the Police Department’s Job Opportunities page and click on Current JobOpenings.Then:

a) If the Current Job Openings page does NOT list the job you are interested in, it means that thePOSITION IS NOT OPEN FOR FILING NOW. To let us know you are interested in futureopenings for this position, you can file an Interest Card on-line by checking INTERESTED andit will help you send an e-mail message directly to the City’s Personnel Department. In yourmessage, be sure to include the title of the position in which you are interested, as well as yourname and mailing address. Then, when we open recruitment for this position, we will sendyou a postcard to let you know that now is the rime to file an application.


can request an application by calling our recorded job line (714) 741-5016 and leaving yourname and address; contacting us through the internet at www.ci.garden-grove.ca.us or byvisiting us in person at the Personnel Office at City Hall, 11222 Acacia Parkway, GardenGrove, CA. Our telephone number is: (714) 741-5004. City Hall hours are Monday - Thursday,7:30 a.m. to 5:30 p.m. We are closed every other Friday; alternate Friday hours are 7:30 a.m.to 5:00 p.m.

PRE-PLACEMENT MEDICAL AND/OR PSYCHOLOGICAL EXAMINATIONPRE-PLACEMENT MEDICAL AND/OR PSYCHOLOGICAL EXAMINATION : Candidatesconsidered for appointment must pass a pre-placement medical examination, which includes a drug andalcohol screening test. The pre-placement medical examination, which is based on the occupationalhealth standards of the position, is to determine whether the eligible candidate is physically and/orpsychologically capable of performing the duties of the position before being appointed to that position.

THE CITY OF GARDEN GROVETHE CITY OF GARDEN GROVEPROUDLY PROMOTES DIVERSITY IN EMPLOYMENT.PROUDLY PROMOTES DIVERSITY IN EMPLOYMENT.

Special assistance with the application and examination process is available, upon request,for persons with disabilities. Call (714) 741-5004. TDD operator: 1-800-735-2929.

City of Garden GroveCity of Garden GrovePUBLIC SAFETY DISPATCHERPUBLIC SAFETY DISPATCHER

$2746 to $4085 per month$2746 to $4085 per monthDo you have what it takes to join our highly respected Police Department?

Our Police Department’s greatest strength as an organization is the quality, training and commitment of its workforce;they’ve earned us a reputation as one of America’s best suburban police forces! And now, we need Public SafetyDispatchers to perform work that is highly important to our community.

Working under general supervision, Public Safety Dispatchers receive and process requests for police, fire and/oremergency medical service (911) using a computer-aided dispatch system to send out personnel and equipment inresponse. This job requires individuals who are alert, highly responsible and able to make sound judgments quickly,working in high-pressure circumstances. Shift work, and working on weekends and holidays, is required in thisposition, as is overtime, when needed. If you thrive in a fast-paced, demanding work environment; are logical, level-headed and like the challenge of responding quickly and well to both routine and crisis situations; are good atproviding high-quality customer service, and want to be a part of this exciting environment, read on!

COMPENSATION: $2746 to $4085 per month. Employees are eligible to move to the second step following sixmonths of satisfactory service; merit increases follow annually thereafter. Applicants with successful police dispatchexperience may be eligible to start at a higher step; however, those appointed above the first step are eligible to moveto the next step only after one full year of satisfactory service.

ESSENTIAL DUTIES: Public Safety Dispatchers send out personnel and equipment for both routine and emergencyservice according to established procedures, or as directed by supervisory personnel. An Airborne-type headset andcomputer-aided dispatch system are used to receive and transmit requests for assistance via voice radio. This jobrequires good judgment and the ability to: apply predetermined procedures and guidelines; maintain computer terminaland radio contact with field personnel; receive and transmit information, relay messages, and keep commandpersonnel informed of the status of emergency situations; maintain activity records and logs, special files, lists andmaps; develop and maintain familiarity with the locations of streets in the region, and specific buildings or facilities;coordinate activities with field personnel on assignment; and perform related duties as assigned.

REQUIRED QUALIFICATIONS:• Experience: One year of clerical or other related experience involving contact with the public and some use of

independent judgment. Public Safety or experience is highly desirable.• Education: Equivalent to graduation from high school. Completion of POST Public Safety Dispatcher training is

highly desirable (CR JUS 078 - available at Golden West College, Huntington Beach).• Knowledges: Customer service techniques and principles; working knowledge of computerized record systems

are required. Working knowledge of dispatch duties and responsibilities, and related computer-aided dispatchsystems, is highly desirable, but not required.

• Ability to:• • learn complex practices and procedures involved in public safety communications work;• • effectively use radio/telephone equipment to receive and transmit messages;• • learn the geography of the area, and the location of streets and important buildings;• read and accurately interpret maps;• work in a demanding, regimented environment and exercise good judgment in all situations;

- OVER -- OVER -

PUBLIC SAFETY DISPATCHER PUBLIC SAFETY DISPATCHER page two page two • • Ability to (continued):

• provide quality customer service and maintain a courteous, patient, and professional attitude on all radioand phone contacts;

• keep accurate and detailed and accurate records, and prepare reports;• hear accurately and speak clearly and distinctly;• accurately read and follow oral and written instructions, and interpret maps; and• type a minimum of 30 words per minute and learn to use the computer-aided dispatch system.

• Police Record: Applicants must have no felony convictions.• Bilingual Skills: The ability to speak fluent Spanish, Vietnamese, Korean, Laotian, or Cambodian is highly

desirable.

SELECTION PROCEDURES Throughout the selection steps below, applicants must demonstrate that theypossess the ability to: pay close attention to detail; understand and accurately apply oral and written instructions,orders, policies and procedures; communicate effectively, both orally and in writing; provide excellent customerservice; and work closely, cooperatively and effectively with other City staff members and our diverse citizens.

Review of Applications/Qualifications Interview with the Police ChiefPOST Dispatch Written Exam Polygraph ExaminationTyping Test Psychological EvaluationOral Interview Medical Examination (including a urinalysis forBackground Investigation drug and alcohol screening)

NOW CLOSED.NOW CLOSED.PLEASE READ: IMPORTANT INFORMATION ABOUT APPLYING.

When you request an application (see directions below), you will receive a Willingness Questionnairewhich also has supplemental questions on the reverse side. These must be completed, signed and

submitted at the same time as your application, or you may be disqualified from this selection process.

HOW TO APPLY: For an application, call our recorded job line (714) 741-5007; contact us through the Internet atwww.ci.garden-grove.ca.us or visit us, in person, at Personnel Services, City Hall, 11222 Acacia Parkway, GardenGrove, CA 92842. The Personnel Department’s telephone number is: (714) 741-5004. City Hall hours are Monday -Thursday, 7:30 a.m. - 5:30 p.m. We are closed every other Friday; alternate Friday hours are 7:30 a.m. - 5:00 p.m.

BENEFITS:Retirement: Employees are covered by the “2% at 55” single highest year option of the Public Employees’Retirement System (PERS) plan, and contribute eight percent (8%) of salary to PERS on a tax-deferred basis.Insurance - Cafeteria Plan Spending Fund: Employees receive a monthly allowance to purchase medical/dentalbenefits for themselves and their dependents. Employees may also tax-defer funds into a FlexibleReimbursement Account to use to pay child care and/or for unreimbursed health care expenses. The unusedportion of the money set aside for this plan can be put into a deferred compensation plan or paid to the employee ascash at the end of the year. Holidays: 9 paid holidays per year. Sick Leave : 8 hours with pay for each fullcalendar month of service. Vacation: 80 hours after one year, 120 hours after two, 144 hours after ten, and 168hours after fifteen years. Rideshare Program: Multiple Rideshare incentives are provided, such as gift certificatesand transportation subsidies. Bilingual Pay: After certification, employees are eligible for $45 per two-week payperiod for use of bilingual skills in Spanish, Vietnamese, Korean, Laotian, or Cambodian. Tuition Reimbursement:Following probation, employees may are eligible for up to $1200 per year for approved, completed coursework towarda related college degree at an accredited educational institution. Deferred Compensation Program: A deferredcompensation plan is available; however, the City does not match funds.

GARDEN GROVE is located in the heart of Orange County, approximately 30 miles southeast of Los Angeles andonly 10 miles from beautiful beaches. This desirable location provides easy access to the entire southern Californiaarea and its numerous recreational and cultural attractions. As a community, Garden Grove is noted for its fineresidential district, churches, outstanding schools and friendly atmosphere. Since the City’s incorporation in 1956,Garden Grove’s population has increased from 42,000 to more than 156,000. R10055

The City of Garden GroveThe City of Garden Groveproudly promotes diversity in employment.proudly promotes diversity in employment.If accommodations are needed during the selection process,please contact Personnel Services as soon as possible.

POLICE RECORDS SHIFT SUPERVISORSalary Range: $2613 – 3700 per month

This is a full-time supervisory position in the Police Department Records Bureau. Shift work (evenings, latenights, weekends and holidays) is required for the position. Shift rotation is required every six months, or asnecessary, to maintain supervision and scheduling need.

All candidates will be required to pass a typing (45 wpm) test on a computer, a written clerical skills test andan oral interview. Successful candidates must pass a background investigation prior to appointment.

SALARY RANGESALARY RANGE: $2613 – 2746 – 2887 – 3033 – 3186 – 3351 – 3520 - 3700 per month. Eligible forincrease to the second step after completion of six months satisfactory service; annual merit increasesthereafter.

DEFINITION:DEFINITION: Under general supervision, supervises an assigned shift and participates in the processingand maintenance of Police Department records and files and receives and disseminates police information.

EXAMPLES OF DUTIESEXAMPLES OF DUTIES : Supervises, reviews and coordinates the preparation, checking, routing andfiling of reports and modus operandi, arrest, conviction and other records; evaluates workload and schedulespersonnel; trains new employees in policies and procedures of police records; supervises searching ofrecords and requests for information from other law enforcement agencies; answers questions and givesinformation to the general public by telephone or at the counter; supervises processing of court case lists,duplicating copies and notifying officers of case status; prepares clear, concise reports; evaluatessubordinates work performance and counsels them accordingly; may be required to work overtime;performs related duties as assigned.

MINIMUM QUALIFICATIONS:MINIMUM QUALIFICATIONS:Experience:Two years of record-keeping experience including one year in police records. One year supervisoryor lead experience highly desirable.Education:Equivalent to graduation from high school.Knowledge of:Record keeping, indexing and filing procedures; general methods, procedures and purposes of policerecord-keeping activities; basic principles and practices of supervision; modern office equipment;Ability to: Apply rules and procedures involved in maintaining police records and files; understandand interpret rules and regulations; supervise maintenance of police records and files; input data intocomputer; commit to providing quality customer service by dealing courteously and effectively withthe public, other police department employees, other supervisory personnel, and subordinates.

POLICE RECORDS SHIFT SUPERVISOR POLICE RECORDS SHIFT SUPERVISOR

HOW TO APPLYHOW TO APPLY ::Applications are accepted ONLY when the job is open for filing. To find out if the job you are interestedin is open for filing now, go back to the Police Department’s Job Opportunities page and click on CurrentJob Openings. Then:

If the Current Job Openings page does NOT list the job you are interested in, it means that thePOSITION IS NOT OPEN FOR FILING NOW. To let us know you are interested in future openings forthis position, you can file an Interest Card on-line by checking INTERESTED and it will help you send ane-mail message directly to the City’s Personnel Department. In your message, be sure to include thetitle of the position in which you are interested, as well as your name and mailing address. Then, whenwe open recruitment for this position, we will send you a postcard to let you know that now is the rime tofile an application.

If the Current Job Openings list shows that the POSITION IS OPEN FOR FILING NOW, you can request anapplication by calling our recorded job line (714) 741-5016 and leaving your name and address; contactingus through the internet at www.ci.garden-grove.ca.us or by visiting us in person at the Personnel Office atCity Hall, 11222 Acacia Parkway, Garden Grove, CA. Our telephone number is: (714) 741-5004. City Hallhours are Monday - Thursday, 7:30 a.m. to 5:30 p.m. We are closed every other Friday; alternate Fridayhours are 7:30 a.m. to 5:00 p.m.

SELECTION PROCEDURES MAY INCLUDE THE FOLLOWINGSELECTION PROCEDURES MAY INCLUDE THE FOLLOWING ::1. Review of Applications/Qualifications 5. Interview with the Police Chief2. Written and Typing Test 6. Medical Examination (including a3. Oral Interview urinalysis drug and alcohol screening.)4. Background Investigation

PRE-PLACEMENT MEDICAL AND/OR PSYCHOLOGICAL EXAMINATIONPRE-PLACEMENT MEDICAL AND/OR PSYCHOLOGICAL EXAMINATION: Candidatesconsidered for appointment must pass a pre-placement medical examination, which includes a drugand alcohol screening test. The examination will be completed based on the occupational healthstandards of the position to determine whether the candidate is physically and/or psychologicallycapable of performing the duties of the position.

THE CITY OF GARDEN GROVE PROUDLY PROMOTESTHE CITY OF GARDEN GROVE PROUDLY PROMOTESDIVERSITY IN EMPLOYMENT.DIVERSITY IN EMPLOYMENT.

$2143 - 3186 per month.$2143 - 3186 per month.Employees are eligible for an increase to second step of the range after completing six

months of satisfactory service, and eligible to receive merit increases on an annual basis thereafter.

Our Police Department’s greatest strength as an organization is the quality, training and commitment ofits employees; they’ve earned us a reputation as one of America’s best suburban police forces! We arenow recruiting for Police Records Specialists for the PD’s Records Bureau, which prides itself on theprofessionalism of its staff and the outstanding service they provide.

ABOUT THE JOBABOUT THE JOBPolice Records Specialists perform work that is essential to the success of the Police Department.They enter information and data, process and maintain Police Department records and files, andprovide direct customer service to the public at the public counter. This is not an easy job, but it is a veryimportant one. If you are alert; highly responsible; computer “comfortable;” a quick and accurate typist(40 wpm); customer service oriented; and able to concentrate on accuracy and detail while working inhigh-pressure circumstances, this job may be a good match for you!

WORKING CONDITIONSWORKING CONDITIONSPolice Records Specialists work a 4/10 schedule (four ten-hour days). Employees are assigned towork one of three shifts (day, swing or night shift), and may be required to work on weekends andholidays, if staffing or workload dictates. Overtime or the occasional need to work through lunch mayalso be required, if the work is urgent or the workload cannot be covered. As you can see, thisimportant job requires dedication, a willingness to work hard, and a responsible attitude about being ontime and at work regularly.

ESSENTIAL DUTIESESSENTIAL DUTIES• Prepare, proof, index, duplicate, route and file crime, arrest, conviction and other police records;• Assists in investigations by searching records and requesting information from other law

enforcement agencies in conjunction with field investigations being carried on by departmentalpersonnel;

• Operates computers and teletype equipment, and transcribes reports received via voice mail;• Receives and updates remote computer data files;• Makes police reports available to citizens pursuant to prescribed procedures, and provides

information to the general public by telephone and in person, at the counter;• Types various reports and compiles statistical records.

MINIMUM QUALIFICATIONSMINIMUM QUALIFICATIONSExperience: One year of clerical experience. (Experience in a law enforcement or related environmentis highly desirable, but is not required; all new employees will receive extensive training.)Education: Equivalent to graduation from high school.Knowledge of: Record keeping methods and procedures; alphabetizing, indexing and filingprocedures; use of office technology and equipment; and customer service techniques and principles.Knowledge of basic business office operations and procedures is desirable, but not required.

- OVER -

City of Garden Grove POLICE RECORDS SPECIALIST

POLICE RECORDS SPECIALIST - CITY OF GARDEN GROVEPOLICE RECORDS SPECIALIST - CITY OF GARDEN GROVE

Ability to: Read, comprehend and interpret rules, regulations and procedures written in English;understand and follow oral and written instructions, and communicate in English; compile clear andconcise reports; deal courteously and effectively with the public; type accurately from copy or recordeddictation at a speed of 40 words per minute; use personal computers, telephones, teletype and otheroffice equipment; and provide quality customer service. The ability to speak Spanish, Vietnamese,Korean, Laotian, or Cambodian is highly desirable, as is a steady employment history.

SELECTION PROCEDURESSELECTION PROCEDURESThroughout the selection steps below, applicants must demonstrate that they possess the ability to: payclose attention to detail; understand and accurately apply oral and written instructions, orders, policiesand procedures; communicate effectively, both orally and in writing; provide excellent customer service;and work closely, cooperatively and effectively with other City staff members and our diverse citizens.

• Review of Applications and Qualifications• Typing Test• Oral Interview• Background Investigation• Interview with the Police Chief

• Polygraph Examination• Psychological Evaluation• Medical Examination that includes

urinalysis for drug and alcohol screening)

Now CLOSED (November, 2000)!Now CLOSED (November, 2000)!

PLEASE READ THIS IMPORTANT INFORMATION ABOUT APPLYINGThe attached Willingness Questionnaire and the supplemental questions on the reverse side

of it must be completed, signed and submitted at the same time as your application in order for you

to be considered. Applications submitted without this information will be disqualified

HOW TO APPLYHOW TO APPLYFor an application, call our job line (714) 741-5007; contact us through the Internet at www.ci.garden-grove.ca.us or visit us at Personnel Services, City Hall, 11222 Acacia Parkway, Garden Grove, CA92842. Personnel’s phone number is: (714) 741-5004. City Hall hours are Monday - Thursday, 7:30 a.m.to 5:30 p.m. We are closed every other Friday; alternate Friday hours are 7:30 a.m. to 5:00 p.m.

BENEFITSBENEFITSRetirement: Employees are covered by the “2% at 55” single highest year option of the PublicEmployees’ Retirement System (PERS) plan, and contribute eight percent (8%) of salary to PERS on atax-deferred basis. Insurance - Cafeteria Plan Spending Fund: Employees receive a monthlyallowance to purchase medical/dental benefits for themselves and their dependents. Employees mayalso tax-defer funds into a Flexible Reimbursement Account to use to pay for child care and/or forunreimbursed health care expenses (such as co-payments and deductibles). At the end of the year,any unused money that was set aside for this plan can be put into a deferred compensation plan or paidto the employee as cash. Holidays: 9 paid holidays per year. Sick Leave: 8 hours with pay for eachfull calendar month of service. Vacation: 80 hours after one year, 120 hours after two, 144 hours afterten, and 168 hours after fifteen years. Rideshare Program: Multiple Rideshare incentives areprovided, such as gift certificates and transportation subsidies. Bilingual Pay: After certification,employees are eligible for pay for use of Spanish, Vietnamese, Korean, Laotian, or Cambodian bilingualskills. Tuition Reimbursement: Following probation, employees may are eligible for up to $1200 peryear for approved, completed coursework toward a related college degree at an accredited educationalinstitution. Deferred Compensation Program: A deferred compensation plan is available; however,the City does not match funds.p:/flyers/recspecf

The City of Garden GroveThe City of Garden Groveproudly promotes diversity in employment.proudly promotes diversity in employment.If accommodations are needed during the selection process,please contact Personnel Services as soon as possible.

COMMUNITY SERVICES OFFICERBilingual skills in Spanish, Vietnamese, Laotian, Cambodian or Korean

are highly desirable.Salary Range: $2273 – 3383 per month

DEFINITIONDEFINITION:: Under general supervision, will be assigned to specific police work with duties whichmay include public contact and answering phone calls, maintaining accurate records, developingprograms and making public presentations. This position may be required to work shifts, weekends,holidays and overtime.

SALARY RANGESALARY RANGE: $2273 - 2387 - 2510 - 2638 - 2773 - 2915 – 3062 – 3218 - 3383 per month.Eligible for increase to second step after completion of six months satisfactory service; annual meritincreases thereafter. Position requires shift work, overtime, holidays and weekends.

ESSENTIAL DUTIESESSENTIAL DUTIES :: On an assigned shift (which may change every six months) receives routineand emergency requests for assistance, answers public inquiries, develops and promotes newprograms, and maintains accurate records; secures and records information using Microsoft Word andunique Police computer programs; logs activities per shift and keeps supervisors informed of such;initiates and prepares police reports from phone and personal contacts; may be assigned to duties suchas field report writing, crime prevention, fingerprinting, Police Department reception desk, records,dispatch, community relations, property and evidence, traffic control, planning and research,investigations, court liaison, and other miscellaneous field duties not requiring a sworn police officer;position requires shift work, weekends, holidays and overtime; and performs related duties as assigned.

MINIMUM QUALIFICATIONSMINIMUM QUALIFICATIONS ::Bilingual skills in Spanish, Vietnamese, Laotian, Cambodian or Korean are highly desirable.

Experience: At least six months experience dealing directly with the general public.

Education: Equivalent to graduation from high school. Additional education highly desirable.

Knowledge of: Effective public relations and customer service techniques and principles; statisticaland research methodology; methods of report writing and business correspondence, including properspelling, grammar and sentence structure; survey techniques; telephone procedures and etiquette.

Ability to: Promote a positive image of the City through good public relations techniques; adhere toestablished procedures and policies; maintain a personable and professional demeanor at all times, inperson and over the phone; exercise good judgment and diplomacy in emergency and difficultsituations; keep accurate records and prepare concise reports; follow oral and written directions; makesound analyses and evaluations; do research and evaluate data and comprehensive reports; readmaps; operate a motor vehicle in a safe and legal manner; understand and show competence withvarious technical training such as photography, fingerprinting and crime scene processing; commit toproviding quality customer service; work shifts, weekends, holidays and overtime.

Other Requirements: Must possess and maintain a valid Class C California driver's license. A DMVprintout will be required upon pre-placement job offer.

COMMUNITY SERVICES OFFICERCOMMUNITY SERVICES OFFICER

SELECTION PROCEDURES MAY INCLUDE THE FOLLOWINGSELECTION PROCEDURES MAY INCLUDE THE FOLLOWING :1. Review of Applications/Qualifications 5. Interview with the Police Chief2. Written Test 6. Medical Examination (including a3. Oral Interview urinalysis drug and alcohol screening.)4. Background Investigation

HOW TO APPLYHOW TO APPLY ::Applications are accepted ONLY when the job is open for filing. To find out if the job you are interestedin is open for filing now, go back to the Police Department’s Job Opportunities page and click on CurrentJob Openings. Then:

a) If the Current Job Openings page does NOT list the job you are interested in, it means thatthe POSITION IS NOT OPEN FOR FILING NOW. To let us know you are interested in futureopenings for this position, you can file an Interest Card on-line by checking INTERESTEDand it will help you send an e-mail message directly to the City’s Personnel Department. Inyour message, be sure to include the title of the position in which you are interested, as wellas your name and mailing address. Then, when we open recruitment for this position, wewill send you a postcard to let you know that now is the rime to file an application.


can request an application by calling our recorded job line (714) 741-5016 and leaving yourname and address; contacting us through the internet at www.ci.garden-grove.ca.us or byvisiting us in person at the Personnel Office at City Hall, 11222 Acacia Parkway, GardenGrove, CA. Our telephone number is: (714) 741-5004. City Hall hours are Monday -Thursday, 7:30 a.m. to 5:30 p.m. We are closed every other Friday; alternate Friday hoursare 7:30 a.m. to 5:00 p.m.

PRE-PLACEMENT MEDICAL AND/OR PSYCHOLOGICAL EXAMINATIONPRE-PLACEMENT MEDICAL AND/OR PSYCHOLOGICAL EXAMINATION:: Candidatesconsidered for appointment must pass a complete background investigation and a pre-placementmedical examination, which includes a drug and alcohol screening test. The pre-placement medicalexamination, which is based on the occupational health standards of the position, is to determinewhether the eligible candidate is physically and/or psychologically capable of performing the duties of theposition before being appointed to that position.

EMERGENCY SERVICEEMERGENCY SERVICE: City employees are required to perform assigned Emergency Serviceduties in the event of a declared disaster or major emergency.


POLICE CADETPOLICE OFFICE AIDE

The City of Garden Grove takes pride in these two programs which enable us to lead dedicatedyouth towards a career in law enforcement. We are seeking competent and enthusiastic youngmen and women with a desire to work in one of the many jobs that are involved in running asuccessful, nationally recognized police department, such as ours.

Salary Range: $8.50 – 8.75 - 9.00 - 9.25 - 9.50 per hour

Below is a brief job description and listing of various training areas for both positions:

POLICE CADET POLICE OFFICE AIDELong-term CareerOpportunity Goals:

• Sworn Police Officer• School Resource Officer• Reserve Police Officer

Long-term Career Opportunity Goals:

• 911 Dispatcher• Records Specialist• Community Services Officer

Education Requirements:

• High school enrollment or carryingat least 12 college units throughoutCadet employment

Education Requirements:

• Enrollment in high school orcollege at time of application

Work Hours:• 20 hours during school terms• 32 hours during breaks

Work Hours:• 20 hours during school terms and

breaks Rotational Training Areas:

• Bicycle Theft Investigation• Checkpoints• 911 Dispatch• Investigations• Juvenile Administration• Police Department Front Desk• Patrol Administrative Support• Pawn Slips Investigation• Property & Evidence• Report Writing• Vehicle Towing

Rotational Training Areas:• Chief’s Office• Community Liaison• Crime Analysis• Crime Prevention• 911 Dispatch• Forensics• Police Department Front Desk• Professional Standards and

Administration• Records• Report Writing

Selection Process:• Passing POST Written Test with

score of T-42 or better• Physical Ability Exam• Oral Interview• • Background Investigation

Selection Process:• Passing POST Written Test with

score of T-40 or better• Oral Interview• • Background Investigation


city of garden grove police department job...

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