JENNIFER HAUSER (231) 670-7781

jenmonday@yahoo.com https://www.linkedin.com/in/jenmhauser

OBJECTIVE Seeking a position in the Dental Laboratory or Business Administrative Fields.

SUMMARY Dental professional with customer service, administration and organizational experience.

Focused team-member with management experience. Enjoys working with people, patients

and doctors.

AREAS OF EXPERTISE

Customer Service

Microsoft Office

Program Management

Communication

Administration

Scheduling

Customer Service

Microsoft Office

Dental Knowledge

Data Entry

Basic Life Support

Certified

EXPERIENCE United States Air Force

Dental Laboratory Technician

JUL, 2008 – PRESENT

Supervise dental laboratory administration tasks and equipment.

Inspect equipment and perform minor maintenance.

Requisition, store, and issue supplies.

Account for $10,000 precious metals inventory. Inspect and evaluate administrative and technical procedures.

Provide lab support for 28 providers, 4 dental specialties, 1 residency program and 9,600 active duty patient population.

Perform procedures to fabricate and repair complete dental prostheses, crowns, and splints.

Use precious and nonprecious metals, acrylic resins, and porcelain as basic materials.

Utilize Computer-Aided design/Computer-Aided milling equipment and techniques for same day restorations.

United States Air Force Airman Leadership School

Administrative Manager

NOV, 2014 – JUN, 2015

Managed 2 administrative personnel, organized 5 leadership school graduations totaling 496 students overall and more than 1000 guests overall.

Delivered 4 graduation briefings, wrote 4 graduation scripts, created seating charts and handled setup for events and handled $24,500 in R.S.V.P. deposits.

Re-vamped Airman Leadership School courseware for 400 students; created 37 student course curriculum disks saving $1000 in print costs.

Led 18 graduation representatives conducted 10 meetings.

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Family Video

Customer Service Representative

JAN, 2007 – JUN, 2008

Assisted customers with finding movies and movie recommendations.

Returned and checked out movies in the company system, handled money and was

a store key holder, responsible for opening and closing the business and ensuring

the security of the store.

Hampton Inn

Front Desk Night Auditor

MAR, 2007 – AUG, 2007

Oversaw the auditing, posting and balancing of daily financial transactions to

support the hotels continuing effort to deliver outstanding guest service and

financial profitability.

Audited, posted and balanced daily cashiers work outlets including outlets in rooms

and food and beverage.

Ensured credit card system reconciles to daily transaction lists.

Performed Front Desk duties to include checking in and out guests, handling

auditing paperwork and preparing breakfast bar for guests.

EDUCATION American Military University, Charles Town, WV (Online Sep 2012 – Apr 2015)

Studies: Obtained credits toward Information Technology degree

Airman Leadership School, Nellis Air Force Base, NV (Jun 2014 – Jul 2014)

Studies: Frontline Supervisor Training Course

Medical Education & Training Campus, Fort Sam Houston, TX (Apr 2014)

Studies: Advanced Porcelain Techniques

Kaplan University, Fort Lauderdale, FL (Online Jul 2011 – Apr 2012)

Studies: Obtained 9 credits toward Information Technology degree

Community College of the Air Force, Sheppard Air Force Base, TX (Apr 2009 – Oct 2009)

Studies: Dental Laboratory Apprentice

Baker College, Muskegon & Cadillac, MI (Sep 2003 – Apr 2006)

Studies: Obtained 87 credits toward Computer Programming degree

LEADERSHIP Information Technology Equipment Manager, Work Center Safety Supervisor, Section

Supervisor and Scheduler, Equipment Custodian Manager, Leadership School Administration

Manager, Supervisor, Hazardous Communication Assistant Manager, Education and Training

Assistant Manager.