iwce – 2009 disaster communications a - w

IWCE 2009IWCE 2009 DISASTER COMMUNICATIONSDISASTER COMMUNICATIONS 11

IWCE – 2009IWCE – 2009 DISASTER COMMUNICATIONS A - WDISASTER COMMUNICATIONS A - W

Ben D. HolycrossBen D. Holycross

Radio Systems ManagerRadio Systems Manager

Polk County, FloridaPolk County, Florida

WHAT ARE WE GOING TO DO WHAT ARE WE GOING TO DO TODAYTODAY

Achieve a common perspective of the Achieve a common perspective of the problems with Disaster Communicationsproblems with Disaster Communications

Touch on some of the failures and the root Touch on some of the failures and the root causescauses

Discuss some of the successes and determine Discuss some of the successes and determine why they were successfulwhy they were successful

Discuss some of the things that need to be Discuss some of the things that need to be done at both the local level and the National done at both the local level and the National levellevel


WHAT ARE WE GOING TO DO TODAY WHAT ARE WE GOING TO DO TODAY (Cont)(Cont)

Look at some terms and concepts you need Look at some terms and concepts you need to be familiar withto be familiar with

Discuss what happens in a disaster to Discuss what happens in a disaster to existing infrastructureexisting infrastructure

Define a Joint Communications Support Unit Define a Joint Communications Support Unit (JCSU) and what it’s function is in Disaster (JCSU) and what it’s function is in Disaster ResponseResponse

Identify the critical components of a JCSUIdentify the critical components of a JCSU


WHAT ARE WE GOING TO DO TODAY WHAT ARE WE GOING TO DO TODAY (Cont)(Cont)

Identify some of the threats and the impact Identify some of the threats and the impact they will havethey will have

Identify Planning, Preparation, Operations, Identify Planning, Preparation, Operations, Administration and Support issues Administration and Support issues

Define the Mission and the steps necessary Define the Mission and the steps necessary to accomplish itto accomplish it

Look at the Big Picture, Long Term view.Look at the Big Picture, Long Term view.


Exercise #1Exercise #1 Johnston Island and the mainland behind it has been devastated by Hurricane Zulu. Prior to the Johnston Island and the mainland behind it has been devastated by Hurricane Zulu. Prior to the

storm the bulk of the Islands 27,000 residents evacuated and have not been allowed back on the storm the bulk of the Islands 27,000 residents evacuated and have not been allowed back on the Island. All of the structures must be inspected for both structural integrity as well as Haz-Mat. Island. All of the structures must be inspected for both structural integrity as well as Haz-Mat. Numerous propane and chlorine tanks have been damaged. One of the two bridges leading to Numerous propane and chlorine tanks have been damaged. One of the two bridges leading to the Island has been destroyed and Law Enforcement has blocked off the other.the Island has been destroyed and Law Enforcement has blocked off the other.

There will be about 300 Law Enforcement Officers, 150 Fire Services personnel, and 4 There will be about 300 Law Enforcement Officers, 150 Fire Services personnel, and 4 Paramedics with 2 ambulances stationed there around the clock. The 454 personnel are from 28 Paramedics with 2 ambulances stationed there around the clock. The 454 personnel are from 28 different agencies. In addition, local Public Works personnel will be working on the Island during different agencies. In addition, local Public Works personnel will be working on the Island during daylight hours to try to secure water, sewer and power systems to be able to begin restoration.daylight hours to try to secure water, sewer and power systems to be able to begin restoration.

One of the problems faced is looters coming in by boat from outside the area to steal whatever One of the problems faced is looters coming in by boat from outside the area to steal whatever valuables they can find. Another problem is residents trying to sneak back on to the Island valuables they can find. Another problem is residents trying to sneak back on to the Island entering unsafe structures to recover property.entering unsafe structures to recover property.

A National Guard Helicopter unit with Night Vision capability has been tasked to work with Law A National Guard Helicopter unit with Night Vision capability has been tasked to work with Law Enforcement at night.Enforcement at night.

You have been assigned to provide all necessary communications for and ensure interoperability You have been assigned to provide all necessary communications for and ensure interoperability for all of the Public Safety and Public Works personnel working on the Island for up to 10 days. for all of the Public Safety and Public Works personnel working on the Island for up to 10 days. The Commo Unit must plan to be self supporting.The Commo Unit must plan to be self supporting.

List the problems you think you will have to overcome.List the problems you think you will have to overcome. Listing only the equipment and personnel you ACTUALLY have available, tell me what you are Listing only the equipment and personnel you ACTUALLY have available, tell me what you are

going to take with you.going to take with you.


Exercise #2Exercise #2 During a routine traffic stop the driver fled into a wooded area. A K-9 Officer and his dog who During a routine traffic stop the driver fled into a wooded area. A K-9 Officer and his dog who

went in were both shot and killed. The assailant now has both his and the murdered officers went in were both shot and killed. The assailant now has both his and the murdered officers weapons and fled further into a 1 ½ square mile area. Responding officers secured the perimeter weapons and fled further into a 1 ½ square mile area. Responding officers secured the perimeter and there are now 700+ Officers from 65 different agencies on scene. Night has fallen and the and there are now 700+ Officers from 65 different agencies on scene. Night has fallen and the potential for a friendly fire incident is high. Most of the officers are on foot with their vehicles back potential for a friendly fire incident is high. Most of the officers are on foot with their vehicles back at the staging area and those who have been on scene need charged batteries for their radios. at the staging area and those who have been on scene need charged batteries for their radios. Because of the multiple agency response, there are officers on VHF and UHF Conventional Because of the multiple agency response, there are officers on VHF and UHF Conventional systems and both Motorola and M/A-COM trunked systems. A number of the officers have systems and both Motorola and M/A-COM trunked systems. A number of the officers have display problems on their radios and are having trouble getting on the right channel.display problems on their radios and are having trouble getting on the right channel.

You have been tasked to ensure interoperability for all of the officers on scene, provide charged You have been tasked to ensure interoperability for all of the officers on scene, provide charged batteries to the officers on the perimiter, repair or replace the radios with display problems, batteries to the officers on the perimiter, repair or replace the radios with display problems, support multiple mobile command posts that have been set up.support multiple mobile command posts that have been set up.

What are your challenges, and how are you going to overcome them?What are your challenges, and how are you going to overcome them? Listing only the equipment and personnel you ACTUALLY have available, tell me what you are Listing only the equipment and personnel you ACTUALLY have available, tell me what you are

going to take with yougoing to take with you



PERSPECTIVEPERSPECTIVEWhat do these events have in common?What do these events have in common?

Napoleon at WaterlooNapoleon at Waterloo Lee at GettysburgLee at Gettysburg Custer at the Little Big HornCuster at the Little Big Horn TitanicTitanic WW-IWW-I WW-IIWW-II KoreaKorea VietnamVietnam PanamaPanama GrenadaGrenada Desert StormDesert Storm KosovoKosovo OIF / OEFOIF / OEF

Hurricane AndrewHurricane Andrew Hurricane OpalHurricane Opal Sept. 11, 2001Sept. 11, 2001 Hurricane CharlieHurricane Charlie Hurricane FrancesHurricane Frances Hurricane IvanHurricane Ivan Hurricane JeanneHurricane Jeanne Indian Ocean TsunamiIndian Ocean Tsunami Hurricane DennisHurricane Dennis Hurricane KatrinaHurricane Katrina Hurricane WilmaHurricane Wilma


HURRICANE KATRINA –HURRICANE KATRINA –FOUR YEARS LATERFOUR YEARS LATER

What do they all have in common?What do they all have in common?– Each was a disasterEach was a disaster– Each resulted in massive loss of lifeEach resulted in massive loss of life– Each was followed by numerous “After Action Reports Each was followed by numerous “After Action Reports

and Analysis” by even more numerous groups and and Analysis” by even more numerous groups and individualsindividuals

– Each report included scathing commentary regarding Each report included scathing commentary regarding “Communications Capability” or lack there of.“Communications Capability” or lack there of.

– After each of these events there were After each of these events there were “Recommendations” of what needed to be done to “Recommendations” of what needed to be done to improve communications.improve communications.


REPORTSREPORTS US HOUSE OF REPRESENTATIVES REPORTUS HOUSE OF REPRESENTATIVES REPORT

WEEK OF FEB. 13, 2006 WEEK OF FEB. 13, 2006

ABC NEWS – FEB. 23, 2006 WHITE HOUSE ANNOUNCEMENT ABC NEWS – FEB. 23, 2006 WHITE HOUSE ANNOUNCEMENT The report, by White House homeland security adviser The report, by White House homeland security adviser

Frances Frances Fragos Townsend, was expected to be less scathing Fragos Townsend, was expected to be less scathing than a than a House report issued last week. A congressional aide said the House report issued last week. A congressional aide said the

document approaches 200 pages. document approaches 200 pages.

WHITE HOUSE REPORTWHITE HOUSE REPORTFEB. 2006FEB. 2006

F.C.C. REPORT F.C.C. REPORT JUNE 2006JUNE 2006



THE FCC INDEPENDENT PANEL THE FCC INDEPENDENT PANEL REVIEWING THE IMPACT OF HURRICANE KATRINA REVIEWING THE IMPACT OF HURRICANE KATRINA ON COMMUNICATIONS NETWORKS ON COMMUNICATIONS NETWORKS CHARTER CHARTER

– A. A. The Independent Panel’s Official Designation The Independent Panel’s Official Designation – The official designation of the advisory committee will be the “FCC’s Independent Panel The official designation of the advisory committee will be the “FCC’s Independent Panel

Reviewing the Impact of Hurricane Katrina on Communications Networks” (hereinafter, the Reviewing the Impact of Hurricane Katrina on Communications Networks” (hereinafter, the “Independent Panel”). “Independent Panel”).

– B. B. The Independent Panel’s Objectives and Scope of Its Activity *****The Independent Panel’s Objectives and Scope of Its Activity *****– The purpose of the Independent Panel is The purpose of the Independent Panel is to review the impact of Hurricane Katrina on the to review the impact of Hurricane Katrina on the

telecommunications and media infrastructure in the areas affected by the hurricane. telecommunications and media infrastructure in the areas affected by the hurricane. Specifically, the Independent Panel will study the impact of Hurricane Katrina on all Specifically, the Independent Panel will study the impact of Hurricane Katrina on all sectors of the telecommunications and media industriessectors of the telecommunications and media industries , , including public safety including public safety communicationscommunications. The Independent Panel will also review the sufficiency and effectiveness of the . The Independent Panel will also review the sufficiency and effectiveness of the recovery effort with respect to this infrastructure. recovery effort with respect to this infrastructure. The Independent Panel will then make The Independent Panel will then make recommendations to the Federal Communications Commission (“Commission” or “FCC”) recommendations to the Federal Communications Commission (“Commission” or “FCC”) by June 15, 2006 regarding ways to improve disaster preparedness, network reliabilityby June 15, 2006 regarding ways to improve disaster preparedness, network reliability , , and communication among first responders such as police, fire fighters, and emergency medical and communication among first responders such as police, fire fighters, and emergency medical personnelpersonnel. .

– C. C. Period of Time Necessary for the Independent Panel to Carry Out Its Purpose Period of Time Necessary for the Independent Panel to Carry Out Its Purpose – The Independent Panel will have until June 15, 2006 to carry out the purposes for which it was The Independent Panel will have until June 15, 2006 to carry out the purposes for which it was

createdcreated. .



– D. D. Official to Whom the Independent Panel Reports Official to Whom the Independent Panel Reports – The Independent Panel shall report to the Chairman of the FCC. The The Independent Panel shall report to the Chairman of the FCC. The

Chairman of the FCC shall appoint the Chair of the Independent Panel. Chairman of the FCC shall appoint the Chair of the Independent Panel. – E. E. Agency Responsible for Providing Necessary Support Agency Responsible for Providing Necessary Support – The FCC will provide the necessary support for the Independent Panel, The FCC will provide the necessary support for the Independent Panel,

including the meeting facilities for the Panel. All members of the including the meeting facilities for the Panel. All members of the Independent Panel may be entitled to travel expenses or per diem or Independent Panel may be entitled to travel expenses or per diem or subsistence allowances. subsistence allowances.

– F. F. Description of Duties for Which the Independent Panel is Description of Duties for Which the Independent Panel is Responsible Responsible

– The duties of the Independent Panel will be to gather the data and The duties of the Independent Panel will be to gather the data and information necessary to formulate recommendations for assuring information necessary to formulate recommendations for assuring optimal communications services within the parameters set forth in optimal communications services within the parameters set forth in Section B above, develop those recommendations, and submit them Section B above, develop those recommendations, and submit them to the Commissionto the Commission..



– G. G. Estimated Total Operating Costs in Dollars and Staff Years Estimated Total Operating Costs in Dollars and Staff Years – An estimated two FCC staff years will be expended in support of the Independent Panel. The An estimated two FCC staff years will be expended in support of the Independent Panel. The

Independent Panel’s estimated total operating cost to the FCC is approximately $150,000. Independent Panel’s estimated total operating cost to the FCC is approximately $150,000. – H. H. Membership Membership

– Members of the Committee shall be appointed by the Chairman of the Commission. Members Members of the Committee shall be appointed by the Chairman of the Commission. Members will be selected from public safety organizations, the public sector and the private sector to will be selected from public safety organizations, the public sector and the private sector to balance the expertise and viewpoints that are necessary to address effectively the issues balance the expertise and viewpoints that are necessary to address effectively the issues considered. considered.

– I. I. Estimated Number and Frequency of Panel Meetings Estimated Number and Frequency of Panel Meetings – The Independent Panel will meet at least three times. Informal subcommittees may meet The Independent Panel will meet at least three times. Informal subcommittees may meet

more frequently to facilitate the work of the Independent Panel. more frequently to facilitate the work of the Independent Panel. – J. J. Independent Panel’s Termination Date Independent Panel’s Termination Date – The Independent Panel will terminate on June 15, 2006, unless renewed before that date for an The Independent Panel will terminate on June 15, 2006, unless renewed before that date for an

additional term. additional term. – K. K. Date Original Charter Filed Date Original Charter Filed

January 9, 2006 January 9, 2006



IWG-3: EMERGENCY COMMUNICATIONS IWG-3: EMERGENCY COMMUNICATIONS

FOCUS FOCUS Identify means for ensuring or enabling rapid deployment of interoperable Identify means for ensuring or enabling rapid deployment of interoperable

communications in the wake of an event like Hurricane Katrina that can be communications in the wake of an event like Hurricane Katrina that can be implemented in the short term; implemented in the short term;

Identify any coordination that needs to occur among public safety entities to Identify any coordination that needs to occur among public safety entities to facilitate implementation of such a system in the wake of a disaster; facilitate implementation of such a system in the wake of a disaster;

Review Hurricane Katrina's impact on the Gulf Coasts Region's 911 and E-911 Review Hurricane Katrina's impact on the Gulf Coasts Region's 911 and E-911 systems; systems;

Review the impact of public safety answering points (PSAPs) and the Review the impact of public safety answering points (PSAPs) and the procedures used to re-route emergency calls; procedures used to re-route emergency calls;

Examine whether and how the communications network could have provided Examine whether and how the communications network could have provided greater 911 connectivity for private citizens; and greater 911 connectivity for private citizens; and

Review of the adequacy of emergency communications to the public before, Review of the adequacy of emergency communications to the public before, during and after the hurricane, and the best ways to alert and inform the public during and after the hurricane, and the best ways to alert and inform the public about emergencies in the future. about emergencies in the future.


HURRICANE KATRINA – HURRICANE KATRINA – A YEAR LATERA YEAR LATER

January 30, 2006 January 30, 2006 Public Notice Federal Register Notice Agenda Chairman Kevin J. Martin's Opening Remarks Remarks of Commissioner Michael J. Copps Remarks of Commissioner Jonathan S. Adelstein Remarks of Commissioner Deborah Taylor Tate Presenters' Remarks Minutes of Meeting Meeting Transcript Replay the audio/video broadcast of the meeting

March 6, 2006 March 6, 2006 Public Notice Federal Register Notice Agenda Chairman Kevin J. Martin's Opening Remarks Guest Speaker Biographies Guest Speaker Biographies Guest Speaker Presentations Guest Speaker Presentations Public Notice regarding Oral Presentation Procedures Public Notice regarding Oral Presentation Procedures Meeting Minutes Meeting Minutes Meeting Transcript Meeting Transcript Link to audio/video broadcast of the meeting Link to audio/video broadcast of the meeting

http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-57A1.pdf

http://www.fcc.gov/eb/hkip/fr1meet.pdf

http://www.fcc.gov/eb/hkip/Agenda1.pdf

http://www.fcc.gov/eb/hkip/remarks/DOC-263513A1.html




http://www.fcc.gov/eb/hkip/Presenters060130.html

http://www.fcc.gov/eb/hkip/Minutes060130.pdf

http://www.fcc.gov/eb/hkip/transc1.pdf

http://www.fcc.gov/realaudio/mt013006.ram

http://www.fcc.gov/eb/Public_Notices/DA-06-371A1.html

http://www.fcc.gov/eb/hkip/fr2meet.pdf

http://www.fcc.gov/eb/hkip/MarchAgenda.pdf

http://www.fcc.gov/eb/hkip/chairman060306.pdf


HURRICANE KATRINA – HURRICANE KATRINA – A YEAR LATERA YEAR LATER

May 12, 2006 May 12, 2006 Public Notice Public Notice Federal Register Notice Federal Register Notice Agenda Agenda Meeting Minutes Meeting Minutes Meeting Transcript Meeting Transcript Link to the audio/video broadcast of the meeting Link to the audio/video broadcast of the meeting June 9, 2006 June 9, 2006 Public Notice Public Notice Federal Register Notice Federal Register Notice Agenda Agenda Meeting Minutes Meeting Minutes Meeting Transcript Meeting Transcript Link to the audio/video broadcast of the meeting Link to the audio/video broadcast of the meeting


Final line of House ReportFinal line of House Report

Four and half years after 9/11, Americans Four and half years after 9/11, Americans deserve more than the state of nature deserve more than the state of nature after disaster strikes. With this report we after disaster strikes. With this report we have tried to identify where and why have tried to identify where and why chaos ensued, so that even a storm the chaos ensued, so that even a storm the size of Katrina can be met with more size of Katrina can be met with more order, more urgency, more coordination, order, more urgency, more coordination, and more initiative.and more initiative. ■ ■


9/11 + Seven and a half years9/11 + Seven and a half yearsHurricane Katrina + 4 yearsHurricane Katrina + 4 years

WHAT WE DO HAVEWHAT WE DO HAVE Lots of reportsLots of reports Lots of finger pointingLots of finger pointing Lots of un-implemented recommendationsLots of un-implemented recommendations Lots of confusion as to what the real Lots of confusion as to what the real

problems and needs for communications are problems and needs for communications are in a disaster environmentin a disaster environment

Lots of people and agencies going different Lots of people and agencies going different directions on the issuesdirections on the issues


9/11 + Seven and a half years9/11 + Seven and a half yearsHurricane Katrina + 4 years Hurricane Katrina + 4 years

WHAT WE DON’T HAVEWHAT WE DON’T HAVE No National Public Safety Communications No National Public Safety Communications

SystemSystem No viable plan for a National Pubic Safety No viable plan for a National Pubic Safety

Communications SystemCommunications System No clear understanding by the National Command No clear understanding by the National Command

Authority of the communication needs in disaster Authority of the communication needs in disaster response by the First Respondersresponse by the First Responders

No one who can get to the President to explain the No one who can get to the President to explain the problem and ask him to appoint someone to fix the problem and ask him to appoint someone to fix the problemproblem



WHAT WE DON’T HAVEWHAT WE DON’T HAVE We don’t have the 700 MHz spectrum allocated to We don’t have the 700 MHz spectrum allocated to

Public Safety cleared by the TV stations. (The Public Safety cleared by the TV stations. (The F.C.C. is far more interested in entertainment than F.C.C. is far more interested in entertainment than Public Safety)Public Safety)

We don’t have the additional 700 MHz spectrum We don’t have the additional 700 MHz spectrum for wideband / broadband being discussedfor wideband / broadband being discussed

We don’t have an individual appointed and We don’t have an individual appointed and anointed and tasked to FIX the communications anointed and tasked to FIX the communications problem. problem.



WHAT WE DONT HAVEWHAT WE DONT HAVE We don’t have a plan nor do we have the We don’t have a plan nor do we have the

necessary equipment and trained necessary equipment and trained personnel to immediately establish personnel to immediately establish Public Safety communications systems Public Safety communications systems for the First Responders who would be for the First Responders who would be coming in following another Katrina type coming in following another Katrina type storm storm if it happened todayif it happened today..


PERSPECTIVEPERSPECTIVE

We have poured billions of dollars down the We have poured billions of dollars down the drain called Interoperability and still are no drain called Interoperability and still are no closer than we were on Sept. 10closer than we were on Sept. 10,, 2001 2001


KEY POINTKEY POINT

All failures of All failures of communications in a communications in a

disaster response can be disaster response can be attributed to a lack of attributed to a lack of

imagination !imagination !


ANALYSISANALYSIS

With the technology available today solving With the technology available today solving the Disaster Communications problems is the Disaster Communications problems is not rocket science.not rocket science.

What is needed is Planning, Preparation, What is needed is Planning, Preparation, and Leadership.and Leadership.

If you can imagine a situation, you can If you can imagine a situation, you can imagine the solution.imagine the solution.

It’s best if you don’t squat when you are It’s best if you don’t squat when you are wearing spurs.wearing spurs.


WHAT IS A DISASTERWHAT IS A DISASTER

A DISASTER IS A CATASTROPHIC A DISASTER IS A CATASTROPHIC EVENT IMPACTING AN AREA SO LARGE EVENT IMPACTING AN AREA SO LARGE AND TO SUCH AN EXTENT AS TO AND TO SUCH AN EXTENT AS TO RENDER THE RESOURCES OF PUBLIC RENDER THE RESOURCES OF PUBLIC SAFETY, LOCAL GOVERNMENT, PUBLIC SAFETY, LOCAL GOVERNMENT, PUBLIC WORKS AND THE PRIVATE SECTOR WORKS AND THE PRIVATE SECTOR ENTERPRISES IRRELEVANT FOR THE ENTERPRISES IRRELEVANT FOR THE FORSEEABLE FUTURE.FORSEEABLE FUTURE.


KEY POINTKEY POINT

To the victims, the initial stages of a disaster are To the victims, the initial stages of a disaster are like a trip back in time.like a trip back in time.

The magnitude of the disaster determines the The magnitude of the disaster determines the length of that trip.length of that trip.

Our society today is not equipped to survive in the Our society today is not equipped to survive in the environment of 1906, 1806, or 2000 BCenvironment of 1906, 1806, or 2000 BC


KEY POINTKEY POINT

If the citizens / victims have no way to If the citizens / victims have no way to communicate their needs to communicate their needs to

government, government,

and and

government has no way of knowing government has no way of knowing where their resources are and no way where their resources are and no way

to task them,to task them,

ThenThen

how do you begin disaster response?how do you begin disaster response?


..Threat Assessment and Threat Assessment and Impact EvaluationImpact Evaluation

Basic threatsBasic threats HurricanesHurricanes TornadosTornados FloodsFloods TsunamisTsunamis EarthquakesEarthquakes Volcano eruptionVolcano eruption Ice stormsIce storms Hazardous materials spills (A/C Make-up air)Hazardous materials spills (A/C Make-up air) Terrorist attacksTerrorist attacks (Mask measurement) (Mask measurement) Pandemics / Epidemics / Biological (high schools, colleges)Pandemics / Epidemics / Biological (high schools, colleges) Asteroids / comets impacting earthAsteroids / comets impacting earth Coronal Mass Ejection / solar stormsCoronal Mass Ejection / solar storms


Threat Impact EvaluationThreat Impact Evaluation .Public Safety Communications systems (All).Public Safety Communications systems (All) .Commercial Wireless Communications .Commercial Wireless Communications

systemssystems .Public Telephone system, outside plant, .Public Telephone system, outside plant,

central offices, switching stationscentral offices, switching stations .Electrical distribution grid.Electrical distribution grid .Electrical generation and distribution plant.Electrical generation and distribution plant .Water and sewer .Water and sewer .Transportation networks.Transportation networks .Food and fuel distribution networks.Food and fuel distribution networks .Medical services.Medical services .Public Safety response.Public Safety response


HURRICANE KATRINAHURRICANE KATRINA Loss of all powerLoss of all power Loss of all telephoneLoss of all telephone Loss of water and sewer systemsLoss of water and sewer systems Road washouts and covered in debris Road washouts and covered in debris Loss of all wired and wireless Loss of all wired and wireless

communications systems, both public communications systems, both public and commercial, in the costal countiesand commercial, in the costal counties


HURRICANE KATRINAHURRICANE KATRINA

Time Travel back to 2,000+ B.C.Time Travel back to 2,000+ B.C. No radioNo radio No cellularNo cellular No televisionNo television No telephoneNo telephone No dry paper, No pensNo dry paper, No pens No clay tablets and stylusNo clay tablets and stylus Only Word of MouthOnly Word of Mouth


IF YOU ARE THE VICTIMIF YOU ARE THE VICTIM

What systems and procedures do you What systems and procedures do you intend to use if your primary systems intend to use if your primary systems are gone?are gone?

Does anyone other than you know what Does anyone other than you know what that plan is and how to implement it?that plan is and how to implement it?

Have your First Responders ever Have your First Responders ever practiced on your Disaster Systems or practiced on your Disaster Systems or used the Disaster Procedures?used the Disaster Procedures?


IF YOU ARE THE VICTIMIF YOU ARE THE VICTIM Will your Disaster Communications Systems Will your Disaster Communications Systems

and Procedures accommodate 3,000 and Procedures accommodate 3,000 additional First Responders from 39 States?additional First Responders from 39 States?

Do you know who can provide Do you know who can provide communications assistance to you?communications assistance to you?

Do you know who to contact and what to ask Do you know who to contact and what to ask for?for?


Welcome Home! When your people go home to this, what are your expectations and what can you do for them?


2004 2004 HURRICANESHURRICANES


Polk County ImpactsPolk County Impacts


Tracks within Polk CountyTracks within Polk County


2005 Hurricane Season2005 Hurricane Season


2006 HURRICANE SEASON2006 HURRICANE SEASON



??


2008 EARTHQUAKES2008 EARTHQUAKES


Charlie, August 13Charlie, August 13thth

Winds 115 mph+Winds 115 mph+ Localized flooding Localized flooding Road wash-out’s *Road wash-out’s * Traffic signals gone *Traffic signals gone * Power lines down *Power lines down * Phone lines down *Phone lines down * Water and sewer plant Water and sewer plant

outagesoutages


BULLETIN HURRICANE CHARLEY INTERMEDIATE ADVISORY NUMBER 19A NWS TPC/NATIONAL HURRICANE CENTER MIAMI FL 7 PM EDT FRI AUG 13 2004 ...CHARLEY WEAKENING WHILE MOVING RAPIDLY NORTH-NORTHEASTWARDOVER THE FLORIDA PENINSULA... A HURRICANE WARNING REMAINS IN EFFECT FROM EAST CAPE SABLENORTHWARD TO THE SUWANNEE RIVER ON THE FLORIDA WEST COAST AND FROMCOCOA BEACH FLORIDA TO CAPE LOOKOUT NORTH CAROLINA ON THE SOUTHEASTU.S. COAST. A TROPICAL STORM WARNING REMAINS IN EFFECT FROM JUPITER INLET TO COCOABEACH FLORIDA...AND FOR LAKE OKEECHOBEE. A TROPICAL STORM WATCH REMAINS IN EFFECT FROM CAPE LOOKOUT TOCHINCOTEAGUE VIRGINIA INCLUDING PAMLICO AND ALBEMARLE SOUNDS ANDFOR CHESAPEAKE BAY SOUTH OF SMITH POINT. AT 7 PM EDT...2300Z...THE CENTER OF HURRICANE CHARLEY WAS LOCATEDNEAR LATITUDE 27.7 NORTH...LONGITUDE 81.8 WEST OR JUST SOUTH OF FORTMEADE FLORIDA. THIS POSITION IS ALSO ABOUT 65 MILES SOUTH-SOUTHWEST OFORLANDO. CHARLEY IS MOVING TOWARD THE NORTH-NORTHEAST NEAR 25 MPH AND AGRADUAL INCREASE IN FORWARD SPEED IS EXPECTED TONIGHT AND SATURDAY.THE CENTER OF THE HURRICANE WILL LIKELY PASS NEAR WINTER HAVEN ANDORLANDO DURING THE NEXT FEW HOURS...AND IT SHOULD MOVE ACROSS THENORTHEASTERN PORTION OF THE FLORIDA PENINSULA INTO THE ATLANTIC LATERTONIGHT. MAXIMUM SUSTAINED WINDS HAVE DECREASED TO NEAR 115 MPH WITHHIGHER GUSTS. FURTHER WEAKENING IS FORECAST DURING THE NEXT 24 HOURS.HOWEVER HURRICANE FORCE WINDS ARE SPREADING ACROSS FLORIDA NEAR THEPATH OF THE CENTER OF THE HURRICANE. THERE HAS BEEN AN UNOFFICIALREPORTED OF 104 MPH SUSTAINED WINDS FROM THE EMERGENCY MANAGEMENTOFFICE IN ARCADIA FLORIDA.


Frances – September 5Frances – September 5thth

Insult to InjuryInsult to Injury Localized flooding Localized flooding Damage to infrastructure Damage to infrastructure

weakened by Charlieweakened by Charlie Power lines down *Power lines down * Phone lines down *Phone lines down * Destruction to temporary Destruction to temporary

repairs done following repairs done following Charlie.Charlie.

Water and sewer plant Water and sewer plant outagesoutages


Ivan – September 16th Ivan – September 16th

A sigh of relief – short livedA sigh of relief – short lived September 18th – September 18th –

Deployment Orders to Deployment Orders to Escambia County at 9:30 Escambia County at 9:30 A.M. with a 5:00 P.M. A.M. with a 5:00 P.M. departuredeparture

Terminated on September Terminated on September 26th due to the arrival of 26th due to the arrival of Hurricane JeanneHurricane Jeanne


Jeanne – September 26Jeanne – September 26thth

Coupe de GrasCoupe de Gras 105 mph + winds105 mph + winds Heavy RainHeavy Rain 70 Mile Radius70 Mile Radius Slow MovingSlow Moving


KEY POINTKEY POINT F.E.M.A. is NOT a FIRST RESPONDER!F.E.M.A. is NOT a FIRST RESPONDER! Federal Agencies are NOT First Federal Agencies are NOT First

Responders!Responders! State Agencies are NOT First Responders!State Agencies are NOT First Responders!

First Responders are those Public Safety First Responders are those Public Safety Agencies who are in close proximity to Agencies who are in close proximity to the event and are both willing and the event and are both willing and prepared to respond!prepared to respond!


THINGS WE KNOW BUT SOMETIMES FORGETTHINGS WE KNOW BUT SOMETIMES FORGET

In a Disaster Response:In a Disaster Response:– It takes the State days to mobilizeIt takes the State days to mobilize– It Takes F.E.M.A. weeks to mobilizeIt Takes F.E.M.A. weeks to mobilize– Only local government has the authority, Only local government has the authority,

capability and proximity to provide a rapid, capability and proximity to provide a rapid, emergency first response in a true disasteremergency first response in a true disaster


PERSPECTIVEPERSPECTIVE

DISASTERS ARE BAD THINGSDISASTERS ARE BAD THINGS THEY ARE GOING TO CONTINUE THEY ARE GOING TO CONTINUE THEY CAN STRIKE ANYWHERETHEY CAN STRIKE ANYWHERE THEY CAN STRIKE ANYTIMETHEY CAN STRIKE ANYTIME WE ARE ALL AT RISK OF SOMETHINGWE ARE ALL AT RISK OF SOMETHING

NOW WHAT?NOW WHAT?


BREAK – 1BREAK – 1

5 MINUTES!5 MINUTES!


KEY POINTKEY POINT

If you are the victim of a disaster, you If you are the victim of a disaster, you are at the mercy of your neighbors are at the mercy of your neighbors ability to come to your assistance.ability to come to your assistance.

If your neighbor is the victim of a If your neighbor is the victim of a disaster, they are at the mercy of your disaster, they are at the mercy of your ability to deploy and go to their ability to deploy and go to their assistance.assistance.


FORTUNE FAVORS THE FORTUNE FAVORS THE PREPAREDPREPARED

IDENTIFY THE TEAMIDENTIFY THE TEAM IDENTIFY THE MISSION CRITICAL SYSTEMS IDENTIFY THE MISSION CRITICAL SYSTEMS

AND INFRASTRUCTUREAND INFRASTRUCTURE IDENTIFY THE THREATSIDENTIFY THE THREATS IDENTIFY THE OPERATIONSIDENTIFY THE OPERATIONS KNOW WHAT IS NOT GOING TO WORKKNOW WHAT IS NOT GOING TO WORK PROTECT YOUR KEY SYSTEMSPROTECT YOUR KEY SYSTEMS DEVELOP A CONTINGENCY PLANDEVELOP A CONTINGENCY PLAN


IDENTIFY THE TEAMIDENTIFY THE TEAM

THE TEAM IS BIGGER THAN YOU EVER THE TEAM IS BIGGER THAN YOU EVER IMAGINEDIMAGINED

ALL OF THE USUAL SUSPECTS (Emergency ALL OF THE USUAL SUSPECTS (Emergency Management, E.M.S., Fire Services, Law Management, E.M.S., Fire Services, Law Enforcement, Public Works)Enforcement, Public Works)

Not just yours but all of the surrounding Not just yours but all of the surrounding agencies as well.agencies as well.

All of the equivalent agencies at the State All of the equivalent agencies at the State level.level.

Ultimately the Federal Agencies too.Ultimately the Federal Agencies too.


IDENTIFY THE TEAMIDENTIFY THE TEAM Non Government Agencies (NGO’s)Non Government Agencies (NGO’s)

– Red CrossRed Cross– Salvation ArmySalvation Army– Southern Baptist ConventionSouthern Baptist Convention

MilitaryMilitary– National GuardNational Guard– Civil Air PatrolCivil Air Patrol

Utility CompaniesUtility Companies– ElectricElectric– TelephoneTelephone– Water / SewerWater / Sewer– Waste ManagementWaste Management

VendorsVendors– Radio VendorRadio Vendor– Computer VendorComputer Vendor


IDENTIFY THE TEAMIDENTIFY THE TEAM

Tower Crew’sTower Crew’s Radio Service ShopsRadio Service Shops PharmacyPharmacy Grocery storesGrocery stores Fuel companiesFuel companies ????????????


CONCEPTCONCEPT

The reason we are successful is The reason we are successful is because in every organization there because in every organization there are pockets of competence and we are pockets of competence and we utilize the hell out of those people.utilize the hell out of those people.

Those “pockets of competence” are Those “pockets of competence” are the people who see the “Bigger Team the people who see the “Bigger Team view”.view”.


IDENTIFY THE MISSION CRITICAL IDENTIFY THE MISSION CRITICAL SYSTEMS AND INFRASTRUCTURESYSTEMS AND INFRASTRUCTURE

As a Team, identify the MISSION As a Team, identify the MISSION CRITICAL systems and infrastructure CRITICAL systems and infrastructure you must have to function.you must have to function.

It would be nice to have everything It would be nice to have everything but then it wouldn’t be a disaster.but then it wouldn’t be a disaster.

Generally speaking, it comes down to Generally speaking, it comes down to communications, then everything communications, then everything else on the list.else on the list.


IDENTIFY THE THREATSIDENTIFY THE THREATS

Basic risk management analysis Basic risk management analysis techniques should be used to identify techniques should be used to identify the threats and the level of the threats and the level of probability.probability.


IDENTIFY THE OPERATIONSIDENTIFY THE OPERATIONS

In conjunction with the Team, identify In conjunction with the Team, identify those operations that must at a those operations that must at a minimum be sustainedminimum be sustained

Determine how those operations are Determine how those operations are going to be sustained.going to be sustained.

You can not put an ambulance on the You can not put an ambulance on the road with sustained 60+ MPH winds. road with sustained 60+ MPH winds. You can however, put a paramedic in You can however, put a paramedic in a police car and run ambulance calls.a police car and run ambulance calls.


KNOW WHAT IS NOT GOING TO KNOW WHAT IS NOT GOING TO WORKWORK

Talk to your counterparts who have Talk to your counterparts who have experienced the risks you face.experienced the risks you face.

Find out what systems and services Find out what systems and services failed, and for how long.failed, and for how long.

Have an alternative plan and a Have an alternative plan and a restoration plan.restoration plan.


PROTECT YOUR KEY SYSTEMSPROTECT YOUR KEY SYSTEMS

Electric and telephone is going to go away. Electric and telephone is going to go away. Know which facilities have to function and make Know which facilities have to function and make

sure they are equipped with generators.sure they are equipped with generators. Have generators with large fuel tanks and the Have generators with large fuel tanks and the

means to refuel them.means to refuel them. Have trailer mounted generators as back-up’s.Have trailer mounted generators as back-up’s. Have a back-up plan for telephone company Have a back-up plan for telephone company

connectivity including data circuits and back-haul.connectivity including data circuits and back-haul. Harden the key sites to be able to withstand your Harden the key sites to be able to withstand your

risk events and continue to function.risk events and continue to function.

iwce – 2009 disaster communications a - w

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