its your fault
DESCRIPTION
Is your team pointing the finger at one another? Does development hold responsible the business and is the business accusing development? Is everyone too busy pointing the finger to address the problems? Discover how to recognize blame and move beyond it to foster a safe culture. Come to this interactive talk to discover ways to change culture, leave with tools to help you initiate change immediately, and learn from observations and experiments from real experiences with various teams in different organizations in different size businesses. Presented at the 2014 Self-Conference in Detroit on Friday May 30th with Gerry KirkTRANSCRIPT
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welcome
Pair Up Share Blame Experience
Jointly Note 3
Impacts
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IMPACT
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CULTURE
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IT’S YOUR FAULT
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BLAME MINDSET
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RESPONSIBLEMINDSET
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WHAT DOES A HEALTHY ENVIRONMENT LOOK LIKE?
Silently Brainstorm
Jointly Group
Name Groups
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PLEASE STOP WHAT YOU ARE DOING WHEN THE MUSIC STOPS
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Silently Brainstorm
Jointly Group
Name Groups
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Silently Brainstorm
Jointly Group
Name Groups
@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com
Silently Brainstorm
Jointly Group
Name Groups
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Healthy Environment
Trust & Respect
High Morale
Collaborative Empowered
Solution Focused
Cooperative
Shared Accountability
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HOW
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Safe
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System focused
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Human Centered
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CURIOUS
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Think Differently
Powerful Questions
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HOWWHAT
WHERE WHEN WHO WHICH
ClosedYES/NO
MORE
LESS
WHY
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WHAT WOULD YOU LIKE TO TALK
ABOUT?
WHAT DO YOU MEAN?
WHAT IS POSSIBLE HERE?
WHAT IS STOPPING YOU?
HOW IS THIS WORKING?
WHAT ACTION WILL YOU TAKE?
WHAT DO YOU THINK?
CAN YOU TELL ME MORE?
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• I think I maybe out of here soon. I am looking for something new.HOW are you doing?
• Someone in the business is blaming me for not delivering what they asked for; although, that is not what we agreed to and they refuse to document it and have escalated it to senior management.
WHAT led to this?
• Nothing. If they wouldn’t refuse to document changes it would not be a problem.
WHAT could you have done differently?
• WHAT can I do?WHAT are you going to do?
• That is a great idea. I could do that!HOW about you sending notes directly after sessions?
• I would have action items captured and they would be able to recall what happened, as well as, correct immediately if there was a misunderstanding.
WHAT will this do?
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Talk About What Matters
Lean Coffee
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Give everyone a voice
Silent Brainstorming
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Establish Goal
Everyone Writes One Idea Per Sticky Note or Index Card Until Out of Ideas
Everyone Describes Their Best Idea
Group Ideas
Silent Voting
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Constructive feedback
Perfection Game Protocol
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Perfection Game Protocol
Get into Groups of 3
Now Let’s Try it Out
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WRAP-UP
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CHANGE STARTS WITH YOU!
USE WHAT YOU LEARNED HERE
BE CURIOUS & LISTEN
DESIRE TO
IMPROVE
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QUESTIONS & FEEDBACK
Any Questions?
Please Rate Session from 1 to 5 on Sticky1 (Needs Work) to 5 (Awesome)If not a 5 include suggestionPut Sticky Note on Door
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