its your fault

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@_AprilJefferson @GerryKirk CuriousAgility.blogspot.com welcome Pair Up Share Blame Experien ce Joint ly Note 3 Impac ts

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Is your team pointing the finger at one another? Does development hold responsible the business and is the business accusing development? Is everyone too busy pointing the finger to address the problems? Discover how to recognize blame and move beyond it to foster a safe culture. Come to this interactive talk to discover ways to change culture, leave with tools to help you initiate change immediately, and learn from observations and experiments from real experiences with various teams in different organizations in different size businesses. Presented at the 2014 Self-Conference in Detroit on Friday May 30th with Gerry Kirk

TRANSCRIPT

Page 1: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

welcome

Pair Up Share Blame Experience

Jointly Note 3

Impacts

Page 7: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

WHAT DOES A HEALTHY ENVIRONMENT LOOK LIKE?

Silently Brainstorm

Jointly Group

Name Groups

Page 8: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

PLEASE STOP WHAT YOU ARE DOING WHEN THE MUSIC STOPS

Page 9: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

Silently Brainstorm

Jointly Group

Name Groups

Page 10: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

Silently Brainstorm

Jointly Group

Name Groups

Page 11: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

Silently Brainstorm

Jointly Group

Name Groups

Page 12: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

Healthy Environment

Trust & Respect

High Morale

Collaborative Empowered

Solution Focused

Cooperative

Shared Accountability

Page 18: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

Think Differently

Powerful Questions

Page 19: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

HOWWHAT

WHERE WHEN WHO WHICH

ClosedYES/NO

MORE

LESS

WHY

Page 20: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

WHAT WOULD YOU LIKE TO TALK

ABOUT?

WHAT DO YOU MEAN?

WHAT IS POSSIBLE HERE?

WHAT IS STOPPING YOU?

HOW IS THIS WORKING?

WHAT ACTION WILL YOU TAKE?

WHAT DO YOU THINK?

CAN YOU TELL ME MORE?

Page 21: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

• I think I maybe out of here soon. I am looking for something new.HOW are you doing?

• Someone in the business is blaming me for not delivering what they asked for; although, that is not what we agreed to and they refuse to document it and have escalated it to senior management.

WHAT led to this?

• Nothing. If they wouldn’t refuse to document changes it would not be a problem.

WHAT could you have done differently?

• WHAT can I do?WHAT are you going to do?

• That is a great idea. I could do that!HOW about you sending notes directly after sessions?

• I would have action items captured and they would be able to recall what happened, as well as, correct immediately if there was a misunderstanding.

WHAT will this do?

Page 22: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

Talk About What Matters

Lean Coffee

Page 25: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

Give everyone a voice

Silent Brainstorming

Page 26: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

Establish Goal

Everyone Writes One Idea Per Sticky Note or Index Card Until Out of Ideas

Everyone Describes Their Best Idea

Group Ideas

Silent Voting

Page 28: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

Constructive feedback

Perfection Game Protocol

Page 30: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

Perfection Game Protocol

Get into Groups of 3

Now Let’s Try it Out

Page 32: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

CHANGE STARTS WITH YOU!

USE WHAT YOU LEARNED HERE

BE CURIOUS & LISTEN

DESIRE TO

IMPROVE

Page 33: Its Your Fault

@_AprilJefferson @GerryKirkCuriousAgility.blogspot.com

QUESTIONS & FEEDBACK

Any Questions?

Please Rate Session from 1 to 5 on Sticky1 (Needs Work) to 5 (Awesome)If not a 5 include suggestionPut Sticky Note on Door