it support with managed services

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Managed services Delivering enterprise level managed services to the small business

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Page 1: IT Support with Managed Services

Managed servicesDelivering enterprise level managed services to the small business

Page 2: IT Support with Managed Services

What is Managed Services?Managed services is the practice of transferring day-to-day related IT management responsibility as a strategic method for improved effective and efficient operations

Page 3: IT Support with Managed Services

Why Managed Services?Managed services are rapidly replacing traditional information technology (IT) management tools and mega-outsourcing arrangements because they provide a more cost-effective method of managing and protecting enterprise networks, systems and applications.

Page 4: IT Support with Managed Services

Managed Services Facts

Average downtime is 50% shorter with remote monitoring services

Total Cost of Ownership (TCO) analysis average documented savings of 20%

When utilizing proactive managed services costs are budgeted and controlled

Page 5: IT Support with Managed Services

How it Works Deploying agents to clients IT infrastructure:

Network Devices – Firewalls/Routers/Switches Servers – Windows / Linux / ESXi/ VM’s / SAN Voice Systems – PBX / Gateways Desktops Mobile Devices

Page 6: IT Support with Managed Services

Managed Services Features

Help Desk IT Management Mobile Device Management

Page 7: IT Support with Managed Services

Managed Services Features

Cloud Services Website Management Professional Services On-Demand IT Services

CLOUD SERVICE

S

Page 8: IT Support with Managed Services

Managed Services Features

Security Business Continuity Email Management

Page 9: IT Support with Managed Services

Serv365™ IT Department

Page 10: IT Support with Managed Services

Executive Report Overview of entire network

Page 11: IT Support with Managed Services

Executive Report

Page 12: IT Support with Managed Services

Performance Monitoring