iso awareness- 90012008ppt format

8/7/2019 ISO AWARENESS- 90012008PPT FORMAT

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CM-21 Rev No:01, Date: 01.10.2001 1

ATOZ QUALITY MANAGEMENT

PVT.LTD

ISO 9001:2008Awareness

WELCOME TO ALLWELCOME TO ALL


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ISO 9001:2000 Awareness

Todays AgendaTodays Agenda

Introduction to Quality Management System

Evolution of Quality Management System Standards

Process Approach towards QMS.

Requirements of ISO 9001:2000.

Benefits of implementing ISO 9000


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Evolution of Quality Management System Standards.Evolution of Quality Management System Standards.



BS 5750BS 5750 Base Standard

ISO 9000ISO 9000 Developed in 1987 by ISO body

ISO 9000ISO 9000 Revised in 1994

ISO 9000ISO 9000Revised in 2000

These standards are

developed by ISO

ISO means Equal

These standards are

generic.

Applicable all types of

organizations


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4.0 Quality Management System

4.1 General Requirements



Identify Process Determine SequenceDetermine Method

to Control

Ensure ResourcesAvailable

Measure, Monitor& Analysis

CA/PA & CI


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4.0 Quality Management System Contd.

4.2 Documentation Requirements

Documented statements of Quality Policy & Objectives

Document process as required

Document in any form.


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4.2.2 Quality Manual

Define Quality Policy

Define Process within the organization

Define interfaces between the processes identified

Define Scope & Justification for Exclusions of requirements


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4.2.3 Control of Documents

Approve documents for adequacy prior to issue

Review and update as necessary

Maintain Record of Change

Update all documents

Prevent unintended use of obsolete documents


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4.2.3 Control of Records

Identify

Legible

Storage & Preservation

Retain records to meet Customer & Legal requirements


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5.0 Management Responsibility Contd.

CustomerCustomerFocusFocus

LeadershipLeadership8

Management

Principals

InvolvementInvolvementof peopleof people

ProcessProcessApproachApproach

SystemSystemapproach toapproach to

managementmanagement

ContinualContinualImprovemenImprovemen

tt

Mutual beneficialMutual beneficialsuppliersupplier

relationshipsrelationships

FactualFactualapproach toapproach to

decisiondecisionmakingmaking


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5.0 Management Responsibility

Define Quality Policy

Appropriate to the purpose of organization

provide framework for establishing and reviewingobjectives

POLICYPOLICY


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Define Quality Objectives

S - Specific

M - Measurable

A - Attainable

R - Realistic

T - Time Bound


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Define Responsibility & Authority

Assign Responsibility for Quality

Provide Authority to Stop Production in case of NC.


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ATOZ QUALITY MANAGEMENTISO

9001:2000 Awareness


Management Review to address

PerformancePerformance of ofQualityQuality SystemSystem

Cost of QualityCost of Quality

Achievement ofAchievement of

Quality PolicyQuality Policyand Objectiveand ObjectiveAll Elements ofAll Elements of

Quality SystemQuality System

CustomerCustomerSatisfactionSatisfaction

Field Failure & ItsField Failure & Itsimpact on Safetyimpact on Safety

& Environment& Environment


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6.0 Resource Management

Assign Competent Personnel for work affecting Quality

Define Competency Level for each Job.

Provide training and evaluate effectiveness

Designers to be skilled in applicable tools

Define JobDefine Job

SpecificationsSpecifications

DOE, QFD,DOE, QFD,

DFMEA, etc.DFMEA, etc.


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6.0 Resource Management Contd.

Cleanliness of Premises Ensure Premises maintained in the

state of orderliness.

Maintain 5SMaintain 5S


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7.0 Product Realization Contd.

Plan & identify the processes required for product realization

nderstand customerUnderstand customer

requirementsrequirementsDesign & DevelopmentDesign & Development Purchase & StorePurchase & Store

ProductionProductionInspectionInspection

DispatchD

ispatch


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Maintain confidentiality to customer contracted product.

Process to manage the changes in the Product & Process

Determine quality objectives and requirement of the product

Establish processes, documents and provide resources specific

to the product.


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9001:2000 Awareness


Customer Related Process:-

Customer designated Special Characteristics Compliance in

terms of designation, control and monitoring

Critical productCritical product

characteristicscharacteristics

Implement SPC/Implement SPC/

PokeYokePokeYoke


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Purchasing:-

Purchase material used in product to comply with all Govt.

Safety / Environmental Regulation

Customer approved sources Purchase from customer approved

source, if part of contract.


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Incoming Product Quality Acceptance of incoming material

can be based on following

Receiving inspection Receipt and evaluation of Statistical data

Part evaluation by external lab

Any other method agreed with the customer.


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Monitor supplier performance:-

Delivered partDelivered part

quality performancequality performanceincluding lineincluding linerejectionrejection

DeliveryDeliveryperformanceperformance

CustomerCustomercomplaints duecomplaints due

to Suppliersto Supplierspartpart


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Identification & Traceability

Mandatory to identify the products at various stages of

Product realization.

Customer owned tooling Identify visually


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Storage & Inventory

Periodically assess the condition of the stock

Use Inventory Management system to optimize inventorylevels.

Use FIFO, where applicable.


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Control of Monitoring and Measuring Devices.

Calibrate all Measuring devices..

CalibrationCalibration

RecordsRecords

As receivedAs received

conditioncondition

Gage revisionGage revision

statusstatusStatement ofStatement of

conformanceconformance

Out ofOut of

CalibrationCalibration


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8.0 Measurement, Analysis and Improvement

Identify & Implement Statistical Techniques

Impart basic Knowledge on Statistical tools to all employees

Knowledge of Variation, Control, Stability & Capability.

7 QC

Tools

SPC

Charts


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Customer Satisfaction Measurement

Field ReturnsField ReturnsDeliveredDeliveredpart Qualitypart Quality

PerformancePerformance

Customers

DeliveryDelivery

PerformancePerformance

CustomerCustomer

complaints /complaints /

feedbackfeedback


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Internal Audits

Internal Auditor Should be Qualified

System AuditSystem Audit

Internal Audits


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9001:2000 Awareness


Control of Nonconformance Product

Nonconformance

SuspectSuspect

productproduct -- NCNC

ReworkRework

InstructionInstruction

for R/wfor R/w

InformInform

customer ifcustomer if

NC isNC is

shippedshipped

CustomerCustomer

deviationdeviation--maintain recordmaintain record


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Analysis of Data

Identify Key Quality & Organizational performance data

Monitor the performance

Timely reporting of the performance

Monitor trends in performance .


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Improvement

Define Process for Continual Improvement

Focus on reduction of variation in product / processparameters.


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Corrective Actions

To avoid recurrence of the non-conformance.

Preventive Actions

To avoid potential failures / non-conformance.


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THANK YOUFOR FURTHER DETAILS PLEASE CONTACT

MR.JIVAN KATHE(Lead Auditor for QMS/HOD)

(9930141710)

[email protected]