is corporate l&d ready - bedrijfsopleidingen.be · forbes pwc seventy per cent of executives...
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Is corporate L&D ready for the future?
Donald H Taylor Chairman
Learning and Performance Institute
Question
What changes have you seen in L&D over
the past 5 years?
Slow
Change
Fast
Change
Slow
Change
Fast
Change
Slow
Change
Fast
Change Org.
L&D
Learning
Pathfinders
Training
Ghetto
Comfortable
Extinction
Unacknowledged
Prophets
Three forces of change 3
Tama Leaver Campus Party Brazil!
Technology 1
ruderfinn.com
http://www.oceantomo.com/ice.html
Different business environment 2
• Topple rate
IPPR 2013, quoted by Jarche
Different business environment
“In 2020 half the people you rely on don’t actually work for you.”
Deloitte HCT
Balance sheet talent
Partnership talent
Borrowed talent
Freelance talent
Open source talent
Different business environment
Skills and talent matter
Forbes PwC
Seventy per cent of executives
say talent development is either
important (43%) or extremely
important (26%) to future
growth.
‘Availability of key skills’
ranked second only to
‘Increasing tax burden’
by 1,330 CEOs as top
threat to growth.
3
Conference Board
Skills and talent matter
Conference Board
Skills and talent matter
Conference Board
Skills and talent matter
Skills and talent matter
Lloyd’s Economist IU
Question
So what skills do we need to deal with this new world?
Tomorrow’s learning leader
Business
– Performance improvement
– Analysis and strategy
– Information interpretation
– General business skills
Learning
– Resources
– Delivery
– Management
– Collaborative learning
L&D’s own skills
• The LPI Capability Map
– 12 months in development
– Launched October 2012
– 27 skills / 9 groups
– 4 levels
• View and use online
– bit.ly/LPICapMap
Category and skill 1 2 3 4
Analysis and Strategy
Assessment and Evaluation 78 91 119 78
Competency Management 94 103 86 66
Learning Strategy 36 100 108 136
Performance Analysis 55 132 112 90
Business Skills and Intelligence
Communication, Marketing and Relationship Management 73 74 107 95
Financial Management 77 80 110 68
Industry Awareness 50 131 103 95
Procurement 67 93 98 70
Collaborative Learning
Developing Collaborative Learning Skills 132 89 85 74
Supporting Communities of Practice (CoP) 112 108 77 72
Supporting Content Co-creation and Curation 106 79 92 74
Supporting Work Teams 52 114 146 130
Learning Delivery Management
Change Management 64 115 103 78
Project Management 41 71 150 142
Learning Information Management and Interpretation
Data Interpretation 71 99 112 37
Information Architecture 67 119 109 37
Learning Resources
Content Creation 26 104 272 190
Design 40 117 246 248
Live Delivery
Face-to-face Learning 30 71 239 398
Presentation Delivery 28 91 377 377
Virtual/Online Delivery 142 132 153 141
Managing the Learning Function
People Management and Development 49 106 81 158
Process Management and Improvement 74 66 101 119
Resource Management 42 71 98 122
Performance Improvement
Coaching 91 87 162 107
Mentoring 108 102 110 78
Performance Support 56 95 174 159
Category and skill 1 2 3 4
Analysis and Strategy
Assessment and Evaluation 78 91 119 78
Competency Management 94 103 86 66
Learning Strategy 36 100 108 136
Performance Analysis 55 132 112 90
Business Skills and Intelligence
Communication, Marketing and Relationship Management 73 74 107 95
Financial Management 77 80 110 68
Industry Awareness 50 131 103 95
Procurement 67 93 98 70
Collaborative Learning
Developing Collaborative Learning Skills 132 89 85 74
Supporting Communities of Practice (CoP) 112 108 77 72
Supporting Content Co-creation and Curation 106 79 92 74
Supporting Work Teams 52 114 146 130
Learning Delivery Management
Change Management 64 115 103 78
Project Management 41 71 150 142
Learning Information Management and Interpretation
Data Interpretation 71 99 112 37
Information Architecture 67 119 109 37
Learning Resources
Content Creation 26 104 272 190
Design 40 117 246 248
Live Delivery
Face-to-face Learning 30 71 239 398
Presentation Delivery 28 91 377 377
Virtual/Online Delivery 142 132 153 141
Managing the Learning Function
People Management and Development 49 106 81 158
Process Management and Improvement 74 66 101 119
Resource Management 42 71 98 122
Performance Improvement
Coaching 91 87 162 107
Mentoring 108 102 110 78
Performance Support 56 95 174 159
Category and skill 1 2 3 4
Analysis and Strategy
Assessment and Evaluation 78 91 119 78
Competency Management 94 103 86 66
Learning Strategy 36 100 108 136
Performance Analysis 55 132 112 90
Business Skills and Intelligence
Communication, Marketing and Relationship Management 73 74 107 95
Financial Management 77 80 110 68
Industry Awareness 50 131 103 95
Procurement 67 93 98 70
Collaborative Learning
Developing Collaborative Learning Skills 132 89 85 74
Supporting Communities of Practice (CoP) 112 108 77 72
Supporting Content Co-creation and Curation 106 79 92 74
Supporting Work Teams 52 114 146 130
Learning Delivery Management
Change Management 64 115 103 78
Project Management 41 71 150 142
Learning Information Management and Interpretation
Data Interpretation 71 99 112 37
Information Architecture 67 119 109 37
Learning Resources
Content Creation 26 104 272 190
Design 40 117 246 248
Live Delivery
Face-to-face Learning 30 71 239 398
Presentation Delivery 28 91 377 377
Virtual/Online Delivery 142 132 153 141
Managing the Learning Function
People Management and Development 49 106 81 158
Process Management and Improvement 74 66 101 119
Resource Management 42 71 98 122
Performance Improvement
Coaching 91 87 162 107
Mentoring 108 102 110 78
Performance Support 56 95 174 159
Category and skill 1 2 3 4
Analysis and Strategy
Assessment and Evaluation 78 91 119 78
Competency Management 94 103 86 66
Learning Strategy 36 100 108 136
Performance Analysis 55 132 112 90
Business Skills and Intelligence
Communication, Marketing and Relationship Management 73 74 107 95
Financial Management 77 80 110 68
Industry Awareness 50 131 103 95
Procurement 67 93 98 70
Collaborative Learning
Developing Collaborative Learning Skills 132 89 85 74
Supporting Communities of Practice (CoP) 112 108 77 72
Supporting Content Co-creation and Curation 106 79 92 74
Supporting Work Teams 52 114 146 130
Learning Delivery Management
Change Management 64 115 103 78
Project Management 41 71 150 142
Learning Information Management and Interpretation
Data Interpretation 71 99 112 37
Information Architecture 67 119 109 37
Learning Resources
Content Creation 26 104 272 190
Design 40 117 246 248
Live Delivery
Face-to-face Learning 30 71 239 398
Presentation Delivery 28 91 377 377
Virtual/Online Delivery 142 132 153 141
Managing the Learning Function
People Management and Development 49 106 81 158
Process Management and Improvement 74 66 101 119
Resource Management 42 71 98 122
Performance Improvement
Coaching 91 87 162 107
Mentoring 108 102 110 78
Performance Support 56 95 174 159
Category and skill 1 2 3 4
Analysis and Strategy
Assessment and Evaluation 78 91 119 78
Competency Management 94 103 86 66
Learning Strategy 36 100 108 136
Performance Analysis 55 132 112 90
Business Skills and Intelligence
Communication, Marketing and Relationship Management 73 74 107 95
Financial Management 77 80 110 68
Industry Awareness 50 131 103 95
Procurement 67 93 98 70
Collaborative Learning
Developing Collaborative Learning Skills 132 89 85 74
Supporting Communities of Practice (CoP) 112 108 77 72
Supporting Content Co-creation and Curation 106 79 92 74
Supporting Work Teams 52 114 146 130
Learning Delivery Management
Change Management 64 115 103 78
Project Management 41 71 150 142
Learning Information Management and Interpretation
Data Interpretation 71 99 112 37
Information Architecture 67 119 109 37
Learning Resources
Content Creation 26 104 272 190
Design 40 117 246 248
Live Delivery
Face-to-face Learning 30 71 239 398
Presentation Delivery 28 91 377 377
Virtual/Online Delivery 142 132 153 141
Managing the Learning Function
People Management and Development 49 106 81 158
Process Management and Improvement 74 66 101 119
Resource Management 42 71 98 122
Performance Improvement
Coaching 91 87 162 107
Mentoring 108 102 110 78
Performance Support 56 95 174 159
Category and skill 1 2 3 4
Analysis and Strategy
Assessment and Evaluation 78 91 119 78
Competency Management 94 103 86 66
Learning Strategy 36 100 108 136
Performance Analysis 55 132 112 90
Business Skills and Intelligence
Communication, Marketing and Relationship Management 73 74 107 95
Financial Management 77 80 110 68
Industry Awareness 50 131 103 95
Procurement 67 93 98 70
Collaborative Learning
Developing Collaborative Learning Skills 132 89 85 74
Supporting Communities of Practice (CoP) 112 108 77 72
Supporting Content Co-creation and Curation 106 79 92 74
Supporting Work Teams 52 114 146 130
Learning Delivery Management
Change Management 64 115 103 78
Project Management 41 71 150 142
Learning Information Management and Interpretation
Data Interpretation 71 99 112 37
Information Architecture 67 119 109 37
Learning Resources
Content Creation 26 104 272 190
Design 40 117 246 248
Live Delivery
Face-to-face Learning 30 71 239 398
Presentation Delivery 28 91 377 377
Virtual/Online Delivery 142 132 153 141
Managing the Learning Function
People Management and Development 49 106 81 158
Process Management and Improvement 74 66 101 119
Resource Management 42 71 98 122
Performance Improvement
Coaching 91 87 162 107
Mentoring 108 102 110 78
Performance Support 56 95 174 159
Category and skill 1 2 3 4
Analysis and Strategy
Assessment and Evaluation 78 91 119 78
Competency Management 94 103 86 66
Learning Strategy 36 100 108 136
Performance Analysis 55 132 112 90
Business Skills and Intelligence
Communication, Marketing and Relationship Management 73 74 107 95
Financial Management 77 80 110 68
Industry Awareness 50 131 103 95
Procurement 67 93 98 70
Collaborative Learning
Developing Collaborative Learning Skills 132 89 85 74
Supporting Communities of Practice (CoP) 112 108 77 72
Supporting Content Co-creation and Curation 106 79 92 74
Supporting Work Teams 52 114 146 130
Learning Delivery Management
Change Management 64 115 103 78
Project Management 41 71 150 142
Learning Information Management and Interpretation
Data Interpretation 71 99 112 37
Information Architecture 67 119 109 37
Learning Resources
Content Creation 26 104 272 190
Design 40 117 246 248
Live Delivery
Face-to-face Learning 30 71 239 398
Presentation Delivery 28 91 377 377
Virtual/Online Delivery 142 132 153 141
Managing the Learning Function
People Management and Development 49 106 81 158
Process Management and Improvement 74 66 101 119
Resource Management 42 71 98 122
Performance Improvement
Coaching 91 87 162 107
Mentoring 108 102 110 78
Performance Support 56 95 174 159
Is corporate L&D ready for the future?
Donald H Taylor Chairman
Learning and Performance Institute
Individual Organisation
Performance
Capability Just-in-case learning
Learning
A new model for learning
Individual Organisation
Performance Just-in-time learning
Capability Just-in-case learning
Learning People know how to learn
A new model for learning
Individual Organisation
Performance Just-in-time learning
Good management
Capability Just-in-case learning
Good talent management
Learning People know how to learn Positive learning culture
A new model for learning
Individual Organisation
Performance Just-in-time learning
For better performance now
Good management
For better performance now
Capability Just-in-case learning
For better future performance
Good talent management
For better future performance
Learning People know how to learn
For faster capability building
Positive learning culture
For faster capability building
A new model for learning
Is corporate L&D ready for the future?
Donald H Taylor Chairman
Learning and Performance Institute
Sources 1/3
IPPR 2013, quoted by Jarche IPPR Commission on the Future of Higher Education 2013 Source: Levy et all 2011
http://www.slideshare.net/jarche/network-era-workplace?ref=http://www.jarche.com/
http://www.jarche.com/2013/07/preparing-for-the-network-era-workplace/
Deloitte Shift Deloitte 2011 Shift Index from the Centre for the Edge
http://www.deloitte.com/assets/dcom-unitedstates/local%20assets/documents/us_tmt_2011shiftindex_111011.pdf
Deloitte HCT Deloitte Human Capital Trends 2013
https://www.deloitte.com/view/en_GX/global/services/consulting/human-capital/81e324da20d0e310VgnVCM1000003256f70aRCRD.htm#.UdRG7jvqmrh
Sources 2/3
Forbes Forbes Insights “The Talent Imperative” 2013
http://images.forbes.com/forbesinsights/StudyPDFs/BMOHarrisTalentImperative_report.pdf
PwC PwC 16th Annual CEO Survey 2013
http://www.pwc.com/gx/en/ceo-survey/index.jhtml
Conference Board The Conference Board CEO Challenge® 2013
http://www.conference-board.org/subsites/index.cfm?id=14514
Lloyds Lloyds Risk Index 2011
http://www.lloyds.com/~/media/Files/News%20and%20Insight/360%20Risk%20Insight/Lloyds_Risk_Index_2011.pdf
Sources 3/3
BHG Workforce Brandon Hall Group, The Shifting Workforce: Driving Development with Dynamic Learning Networks
http://www.triplecreekriver.com/the-shifting-workforce
IBM IBM CEO Survey 2012
http://www-935.ibm.com/services/uk/en/c-suite/ceostudy2012/
LPI LPI Capability Map 6-Month Report
http://www.learningandperformanceinstitute.com/capabilitymap.htm