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    INTERNATIONAL INSTITUTE OF PLANNING AND MANAGEMENT,BANGALORE

    OPERATIONS RESAERCH 1

    INVENTORY MANAGEMENT

    1. INTRODUCTION

    DEFINITION AND MEANING

    Inventory is a list of goods and materials, or those goods and materials themselves, held

    available in stock by a business. Inventory are held in order to manage and hide from the

    customer the fact that manufacture/supply delay is longer than delivery delay, and also to

    ease the effect of imperfections in the manufacturing process that lower production

    efficiencies if production capacity stands idle for lack of materials.

    The reasons for keeping stock

    All these stock reasons can apply to any owner or product stage.

    Buffer stock is held in individual workstations against the possibility that the upstream

    workstation may be a little delayed in providing the nex t item for processing. Whilst some

    processes carry very large buffer stocks, Toyota moved to one (or a few items) and has now

    moved to eliminate this stock type.

    Safety stock is held against process or machine failure in the hope/belief that the failure c an

    be repaired before the stock runs out. This type of stock can be eliminated by programmes

    like Total Productive Maintenance

    Overproduction is held because the forecast and the actual sales did not match. Making to

    order and JIT eliminates this stock type.

    Lot delay stock is held because a part of the process is designed to work on a batch basis

    whilst only processing items individually. Therefore each item of the lot must wait for the

    whole lot to be processed before moving to the next workstation. This can be eliminated by

    single piece working or a lot size of one.

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    Demand fluctuation stock is held where production capacity is unable to flex with demand.

    Therefore a stock is built in times of lower utilization to be supplied to customers when

    demand exceeds production capacity. This can be eliminated by increasing the flexibility and

    capacity of a production line or reduced by moving to item level load balancing.

    Line balance stock is held because different sub-processes in a line work at different rates.

    Therefore stock will accumulate after a fast sub-process or before a large lot size sub-

    process. Line balancing will eliminate this stock type.

    Changeover stock is held after a sub-process that has a long setup or change -over time. This

    stock is then used while that change-over is happening. This stock can be eliminated by toolslike SMED.

    Where these stocks contain the same or similar items it is often the work practice to hold all

    these stocks mixed together before or after the sub-process to which they relate. This

    'reduces' costs. Because they are mixed -up together there is no visual reminder to operators

    of the adjacent sub-processes or line management of the stock which is due to a particular

    cause and should be a particular individual's responsibility with inevitable consequences.

    Some plants have centralized stock holding across sub-processes which makes the situation

    even more acute.

    The basis of Inventory accounting

    Inventory needs to be accounted where it is held across accounting period boundaries since

    generally expenses should be matched against the results of that expense within the same

    period. When processes were simple and short then inventories were small but with more

    complex processes then inventories became larger and significant valued items on the

    balance sheet. This need to value unsold and incomplete goods has driven many new

    behaviors into management practise. Perhaps most significant of these are the complexities

    of fixed cost recovery, transfer pricing, and the separation of direct from indirect costs. This,

    supposedly, precluded "anticipating income" or "declaring dividends out of capital". It is one

    of the intangible benefits of Lean and the TPS that process times shorten and stock levels

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    decline to the point where the importance of this activity is hugely reduced and therefore

    effort, especially managerial, to achieve it can be minimized.

    LIFO V/S FIFO

    When a dealer sells goods from inventory, the value of the inventory reduces by the cost of

    goods sold (Cog sold). This is simple where the Cog has not varied across those held in stock

    but where it has then an agreed method must be derived. For commodity items that one

    cannot track individually, accountants must choose a method that fits the nature of the sale.

    Two popular methods exist: FIFO and LIFO accounting (first in - first out, last in - first out).

    FIFO regards the first unit that arrived in inventory the first one sold. LIFO considers the last

    unit arriving in inventory as the first one sold. Which method an accountant selects can have

    a significant effect on net income and book value and, in turn, on taxation. Using LIFO

    accounting for inventory, a company generally re ports lower net income and lower book

    value due to the effects of inflation. This generally results in lower taxation. Due to LIFO's

    potential to skew inventory value, UK GAAP and IAS have effectively banned LIFO inventory

    accounting.

    SUPPLY CHAIN MANAGEMENT

    A supply chain is a network of facilities and distribution options that performs the functions

    of procurement of materials, transformation of these materials into intermediate and

    finished products, and the distribution of these finished products to custom ers. Supply

    chains exist in both service and manufacturing organizations, although the complexity of the

    chain may vary greatly from industry to industry and firm to firm.

    Supply chain management is typically viewed to lie between fully vertically

    integrated firms, where the entire material flow is owned by a single firm and those whereeach channel member operates independently. Therefore coordination between the various

    players in the chain is key in its effective management. Cooper and Ellram [1993] compare

    supply chain management to a well-balanced and well-practiced relay team. Such a team is

    more competitive when each player knows how to be positioned for the hand-off. The

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    relationships are the strongest between players who directly pass the baton ( stick), but the

    entire team needs to make a coordinated effort to win the race.

    Below is an example of a very simple supply chain for a single product, where raw

    material is procured from vendors, transformed into finished goods in a single step, and

    then transported to distribution centers, and ultimately, customers. Realistic supply chains

    have multiple end products with shared components, facilities and capacities. The flow of

    materials is not always along an arborescent network, various modes of transportation may

    be considered, and the bill of materials for the end items may be both deep and large.

    To simplify the concept, supply chain management can be defined as a loop: it starts

    with the customer and ends with the customer. All materials, finished products,

    information, and even all transactions flow through the loop. However, supply chain

    management can be a very difficult task because in the reality, the supply chain is a complex

    and dynamic network of facilities and organizations with diffe rent, conflicting objectives.

    Supply chains exist in both service and manufacturing organizations, although the

    complexity of the chain may vary greatly from industry to industry and firm to firm.

    Unlike commercial manufacturing supplies, services such as clinical supplies planning

    are very dynamic and can often have last minute changes. Availability of patient kit when

    patient arrives at investigator site is very important for clinical trial success. This results in

    overproduction of drug products to take care of last minute change in demand. R&D

    manufacturing is very expensive and overproduction of patient kits adds significant cost to

    the total cost of clinical trials. An integrated supply chain can reduce the overproduction of

    drug products by efficient demand management, planning, and inventory management.

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    Traditionally, marketing, distribution, planning, manufacturing, and the purchasing

    organizations along the supply chain operated independently. These organizations have

    their own objectives and these are often conflicting. Marketing's objective of high customer

    service and maximum sales dollars conflict with manufacturing and distribution goals. Many

    manufacturing operations are designed to maximize throughput and lower costs with little

    consideration for the impact on inventory levels and distribution capabilities. Purchasing

    contracts are often negotiated with very little information beyond historical buying

    patterns. The result of these factors is that there is not a single, integrated plan for the

    organization---there were as many plans as businesses. Clearly, there is a need for a

    mechanism through which these different functions can be integrated together. Supply

    chain management is a strategy through which such integration can be achieved.

    Supply Chain Management (SCM) is the process of planning, implementing, and controlling

    the operations of the supply chain with the purpose to satisfy customer requirements as

    efficiently as possible. Supply chain management spans all movement and storage of raw

    materials, work-in-process inventory, and finished goods from point -of-origin to point-of-

    consumption.

    According to the Council of Supply Chain Management Professionals (CSCMP),

    a professional association that developed a definition in 2004, Supply Chain Management

    encompasses the planning and management of all activities involved in sourcing and

    procurement, conversion, and all logistics management activities. Importantly, it also

    includes coordination and collaboration with channel partners, which can be suppliers,

    intermediaries, third-party service providers, and customers. In essence, Supply Chain

    Management integrates supply and demand management within and across companies.

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    According to Cohen & Lee (1988)

    Supply Chain Management is The network of organizations that are having linkages, both

    upstream and downstream, in different processes and activities that produces and delivers

    the value in form of products and services in the hands of ultimate consumer. Thus a shirt

    manufacturer is a part of supply chain that extends up stream through the weaves of fabrics

    to the spinners and the manufacturers of fibers, and down stream through distributions and

    retailers to the final consumer. Though each of these organizations are dependent on each

    other yet traditionally do not closely cooperate with eac h other. An integrated supply chain

    management streamlines processes and increases profitability by delivering the right

    product to the right place, at the right time, and at the lowest possible cost.

    According to Ganeshan & Harrison (2001)

    Supply Chain Management is a systems approach to managing the entire flow of

    information, materials, and services from raw materials suppliers through factories and

    warehouses to the end customer.

    Supply chain event management (abbreviated as SCEM) is a consideration of all possible

    occurring events and factors that can cause a disruption in a supply chain. With SCEM

    possible scenarios can be created and solutions can be planned.

    Some experts distinguish supply chain management and logistics management,

    while others consider the terms to be interchangeable. From the point of view of an

    enterprise, the scope of supply chain management is usually bounded on the supply side

    by your supplier's suppliers and on the customer side by your customer's customers.

    Supply chain management is also a cate gory of software products.

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    3. OBJECTIVES AND NEED OF SUPPLY CHAIN MANAGEMENTTraditionally, marketing, distribution, planning, manufacturing, and the purchasing

    organizations along the supply chain operated independently. These organizations have

    their own objectives and these are often conflicting.

    Marketing's objective of high customer service and maximum sales dollars conflict with

    manufacturing and distribution goals. Many manufacturing operations are designed to

    maximize throughput and lower costs with little consideration for the impact on inventory

    levels and distribution capabilities. Purchasing contracts are often negotiated with very little

    information beyond historical buying patterns.

    The result of these factors is that there is not a single, integrated plan for the

    organization---there were as many plans as businesses. Clearly, there is a need for a

    mechanism through which these different functions can be integrated together. Supply

    chain management is a strategy through which such integration can be achieved.

    Moreover, shortened product life cycles, increased competition, and heightened

    expectations of customers have forced many leading edge companies to move from physical

    logistic management towards more advanced supply chain management. Additionally, in

    recent years it has become clear that many companies have reduced their manufacturing

    costs as much as it is practically possible. Therefore, in many cases, the only possible way to

    further reduce costs and lead times is with effective supply chain management.

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    In addition to cost reduction, the supply chain management approach also facilitates

    customer service improvements. It enables the management of:

    inventories,transportation systems andwhole distribution networks

    so that organizations are able to meet or even exceed their customers' expectations.

    The major objective of supply chain management is to reduce or eliminate the

    buffers of inventory that exists between originations in chain through the sharing of

    information on demand and current stock levels.

    Broadly, an organization needs an efficient and proper supply chain management

    system so that the following strategic and competitive areas can be used to their full

    advantage if a supply chain management system is properly implemented.

    1. Fulfillment of raw materials:

    Ensuring the right quantity of parts for production or products for sale arrive at the

    right time. This is enabled through efficient communication, ensuring that orders are placed

    with the appropriate amount of time available to be filled. The supply chain management

    system also allows a company to constantly see what is on stock and making sure that the

    right quantities are ordered to replace stock.

    2. Logistics:

    The cost of transporting materials as low as possible consistent with safe and reliable

    delivery. Here the supply chain management system enables a company to have constant

    contact with its distribution team, which could consist of trucks, trains, or any other mode

    of transportation. The system can allow the company to track where the required materials

    are at all times. As well, it may be cost effective to share transportation costs with a partner

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    company if shipments are not large enough to fill a whole truck and this again, allows the

    company to make this decision.

    3. Smooth Production:

    Ensuring production lines function smoothly because high -quality parts are available

    when needed. Production can run smoothly as a result of fulfillment and logistics being

    implemented correctly. If the correct quantity is not ordered and delivered at the requested

    time, production will be halted, but having an effective supply chain management system in

    place will ensure that production can always run smoothly without delays due to ordering

    and transportation.

    4. Increase in Revenue & profit:

    Ensuring no sales is lost because shelves are empty. Managing the supply chain

    improves a company flexibility to respond to unforeseen changes in demand and supply.

    Because of this, a company has the ability to produce goods at lower prices and distribute

    them to consumers quicker then companies without supply chain management thus

    increasing the overall profit.

    5. Reduction in Costs:

    Keeping the cost of purchased parts and products at acceptable levels. Supply chain

    management reduces costs by increasing inventory turnover on the shop floor and in the

    warehouse controlling the quality of goods thus reducing internal and external failure costs

    and working with suppliers to produce the most cost efficient means of manufacturing a

    product.

    6. Mutual Success:

    Among supply chain partners ensures mutual success. Collaborative planning,

    forecasting and replenishment (CPFR) is a longer-term commitment, joint work on quality,

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    and support by the buyer of the suppliers managerial, technological, and capacity

    development. This relationship allows a company to have access to current, reliable

    information, obtain lower inventory levels, cut lead times, enhance product quality, improve

    forecasting accuracy and ultimately improve customer service and overall profits. The

    suppliers also benefit from the cooperative relationship through increased buyer input from

    suggestions on improving the quality and costs and though shared savings. Consumers can

    benefit as well through higher quality goods provided at a lower cost.

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    ABOUT THE COMPANY:

    Telco Construction Equipment Company (TELCON) has set global benchmark in the

    manufacturing heavy equipment for the construction, earthmoving & mining industries,

    while playing a significant role in realizing Indias infrastructure dreams.

    The company manufactures construction equipment that is used in major infrastructure

    projects in India. It has a market leader for the past 5 years, de spite the tough competition.

    It has revolutionized the Indian construction equipment industry, with the introduction of

    the V-series of hydraulic excavators. The company has an extensive customer base era

    includes government & institutional buyers, and con tractors. The company was the

    countrys first construction equipment manufacture to receive the International

    Organization of Standardization (ISO) 9001 certification.

    Telcon's facilities are located in Dharwad in Karnataka and Jamshedpur inJharkhand, are

    strategic locations with proximity to the markets of the respective products manufactured in

    each.

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    4. ACTIVITIES/FUNCTIONS OF SCM IN TELCON

    Supply chain management is a cross-functional approach to managing the

    movement of raw materials into an organization and the movement of finished goods out of

    the organization toward the end-consumer. As corporations strive to focus on core

    competencies and become more flexible, they have reduced their ownership of raw

    materials sources and distribution channels. These functions are increasingly being

    outsourced to other corporations that can perform the activities better or more cost

    effectively. The effect has been to increase the number of companies involved in satisfying

    consumer demand, while reducing management control of daily logistics operations. Less

    control and more supply chain partners led to the creation of supply chain management

    concepts. The purpose of supply chain management is to improve trust and collaboration

    among supply chain partners, thus improving inventory visibility and improving inventory

    velocity.

    Several models have been proposed for understanding the activities required

    managing material movements across organizational and functional boundaries. SCOR is a

    supply chain management model promoted by the Supply-Chain Council. Another model is

    the SCM Model proposed by the Global Supply Chain Forum (GSCF). Supply chain activities

    can be grouped into strategic, tactical, and operational levels of activities.

    (a) Strategic:-Strategic network optimization, including the number, location, and size of

    warehouses, distribution centers and facilities.

    Strategic partnership with suppliers, distributors, and customers, creatingcommunication channels for critical information and operational improv ements such

    as cross docking, direct shipping, and third -party logistics.

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    Products design coordination, so that new and existing products can be optimallyintegrated into the supply chain.

    Information Technology infrastructure, to support supply chain operations.Where to make and what to make or buy decisions.

    (b) Tactical:-Sourcing contracts and other purchasing decisions.

    Production decisions, including contracting, locations, scheduling, and planningprocess definition.

    Inventory decisions, including quantity, location, and quality of inventory.Transportation strategy, including frequency, routes, and contracting.

    Benchmarking of all operations against competitors and implementation of bestpractices throughout the ent erprise.

    (c) Operational:-Daily production and distribution planning, including all nodes in the supply chain.

    Production scheduling for each manufacturing facility in the supply chain (minute byminute).

    Demand planning and forecasting, coordinating the demand forecast of allcustomers and sharing the forecast with all suppliers.

    Sourcing planning, including current inventory and forecast demand, in collaborationwith all suppliers. Inbound operations, including transportation from suppliers and

    receiving inventory.

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    Production operations, including the consumption of materials and flow of finishedgoods.

    Outbound operations, including all fulfillment activities and transportation tocustomers.

    Order promising, accounting for all constraints in the supply chain, including allsuppliers, manufacturing facilities, distribution centers, and other customers.

    Performance tracking of all activities.

    INTEGRATED SUPPLY CHAIN MANAGEMENT

    An integrated supply chain management streamlines processes and increases

    profitability by delivering the right product to the right place, at the right time, and at the

    lowest possible cost. Unlike commercial manufacturing supplies, clinical supplies planning is

    very dynamic and can often have last minute changes. Availability of patient kit when

    patient arrives at investigator site is very important for clinical trial success.

    This results in overproduction of drug products to take care of last minute change in

    demand. R&D manufacturing is very expensive and overproduction of patient kits adds

    significant cost to the total cost of clinical trials.

    An integrated supply chain can reduce the overproduction of drug products by

    efficient demand management, planning, and inventory management. Implementation of

    ERP system (such as SAP) in R&D can have major ROI by an efficient supply and inventory

    management system and also by reducing overproduction.

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    HowIntegration Is AchievedIn Supply Chain?

    Stage 1:

    Complete functional independence where each business function such as production or

    purchasing does its own thing in complete isolation from other business function. For

    instance, production function seeking to optimize its unit cost of manufacture by long

    production runs with out regard for build up of finished goods inventory and advance

    impact it will have on the warehousing as well as working capital.

    Stage 2:

    Companies recognize the need of limited integration between adjacent functions such as

    distribution and inventory management or purchasing and material control.

    Stage 3:

    A natural extension of stage two, leading to establishment and implementation of end - to-

    end integration. A concept of linkage and coordination is achieved.

    STAGE 4:

    The linkage achieved in stage three is extended upstream to suppliers and down stream to

    customers. It represents true supply chain integration. This concept is also called co-

    managed inventory (CMI).

    Force of supply chain management is on trust and cooperation and the recognition that is

    properly managed the whole cane be greater then the sum of its part.

    Inventory Decisions:

    These refer to means by which inventories are managed. Inventories exist at every

    stage of the supply chain as either raw material, semi-finished or finished goods. They can

    also be in-process between locations. Their primary purpose to buffer against any

    uncertainty that might exist in the supply chain. Since holding of inventories can cost

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    anywhere between 20 to 40 percent of their value, their efficient management is critical in

    supply chain operations. It is long term in the sense that top management sets goals.

    However, most researchers have approached the management of inventory from short term

    perspective. These include deployment strategies (push versus pull), control policies --- the

    determination of the optimal levels of order quantities and reorder points, and setting

    safety stock levels, at each stocking location. These levels are critical, since they are primary

    determinants of customer service levels.

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    5.INVENTORY CONTROL

    MANAGEMENT

    Inventory database

    An important component of inventory planning involves access to an inventory database. Itis a structured framework that contains the information needed to effectively manage all

    items of inventory, from raw materials to finished goods. This information includes the

    classification and amount of inventories, demand for the items, cost to the firm for each

    item, ordering costs, carrying costs and other data.

    The task of inventory planning can be highly complex. At the same time it rests on

    fundamental principles. In doing so we must understand and determine the optimal lot size

    that has to be ordered. The EOQ (economic order quantity) refers to the optimal order size

    that will result in the lowest total of order and carrying costs and ordering costs. By

    calculating the economic order quantity th e firm attempts to determine the order size that

    will minimize the total inventory costs. In examination of the two curves reveals that the

    carrying cost curve is linear i.e. more the inventory held in any period, greater will be the

    cost of holding it. Or dering cost curve on the other hand is different. The ordering costs

    decrease with an increase in order sizes. The point where the holding cost curve i.e. the

    carrying cost curve and the ordering cost curve meet, represent the least total cost which is

    incidentally the economic order quantity or optimum quantity.

    PRODUCTIVITY

    In the industries there will be a competitor who will be a low cost producer and will have

    greater sales volume in that sector. This is partly due to economies of scale, which enable

    fixed costs to spread over a greater volume but more particularly to the impact of the

    experience curve.

    It is possible to identify and predict improvements in the rate of output of workers as they

    become more skilled in the processes and tasks on which t hey work. Bruce Henderson

    extended this concept by demonstrating that all costs, not just production costs, would

    decline at a given rate as volume increased. This cost decline applies only to value added,

    i.e. costs other than bought in supplies. Traditionally it has been suggested that the main

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    route to cost reduction was by gaining greater sales volume and there can be no doubt

    about the close linkage between relative market share and relative costs. However it must

    also be recognized that logistics management can provide a multitude of ways to increase

    efficiency and productivity and hence contribute significantly to reduced unit costs.

    In todays more turbulent environment there is no longer any possibility of manufacturing

    and marketing acting independently of each other. It is now generally accepted that the

    need to understand and meet customer requirements is a prerequisite for survival. At the

    same time, in the search for improved cost competitiveness, manufacturing management

    has been the subject of massive renaissance. The last decade has seen the rapid

    introduction of flexible manufacturing systems, of new approaches to inventory based on

    materials requirement planning (MRP) and just in time (JIT) methods, a sustained emphasis

    on quality.

    Equally there has been a growing recognition of the critical role that procurement plays in

    creating and sustaining competitive advantage as part of an integrated logistics process.

    In this scheme of things, logistics is therefore essentially an integrative conce pt that seeks to

    develop a system wide view of the firm. It is fundamentally a planning concept that seeks to

    create a framework through which the needs of the manufacturing strategy and plan, which

    in turn link into a strategy and plan for procurement.

    Inventory Flow:

    The management of logistics is concerned with the movement and storage of materials and

    finished products. Logistical operations start with the initial shipment of a material or

    component part from a supplier and are finalized when a manufactured or processed

    product is delivered to a customer. From the initial purchase of a material or component,

    the logistical process adds value. By moving inventory when and where needed. Thus the

    material gains value at each step. For a large manufacturer, logistical operations may consist

    of thousands of movements, which ultimately culminate in the delivery of the product to an

    industrial user, wholesaler, dealer or customer. Similarly for a retailer, logistical operations

    may commence with the procurement of products for resale and may terminate with

    consumer pickup or delivery.

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    The significant point is that regardless of the size or type of the enterprise, logistics is useful

    and requires continuous management attention.

    INVENTORY- related costs

    Inventory carrying cost (ICC):

    Tax

    Storage

    Capital

    Insurance

    Obsolescence

    Ordering:

    Communication

    Processing, including material

    handling and packaging

    Update activities, including

    receiving and date-processing

    BASIC INVENTORY DECISIONS

    There are two basic decisions that must be made for every item that is maintained in

    inventory. These decisions have to do with the timing of orders for the item and the size of

    orders for the item.

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    Basic Inventory Decisions

    How much? When?

    Lot sizing decision

    Determination of the quantity

    to be ordered.

    Lot timing decision

    Determination of the timing

    for the orders.

    RELEVANT INVENTORY COSTS

    Relevant Inventory Costs

    Item Costs Holding Costs Ordering Costs Shortage CostsDirect cost for

    getting an item.

    Purchase cost for

    outside orders,

    manufacturing cost

    for internal orders.

    Costs associated

    with carrying items

    in inventory.

    Storage and other

    related costs.

    Fixed costs

    associated with

    placing an order

    (either a purchase

    cost for outside

    orders, or a setup

    cost for internal

    orders).

    Costs associated

    with not having

    enough inventory

    to meet demand.

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    EOQ:

    The EOQ can be calculated with the help of a mathematical formula. Following assumptions

    are implied in the calculation:

    1. Constant or uniform demand- although the EOQ model assumes constant demand,

    demand may vary from day to day. If demand is not known in advance - the model must be

    modified through the inclusion of safe stock.

    2. Constant unit price- the EOQ model assumes that the purchase price per unit of material

    will remain unaltered irrespective of the order offered by the suppliers to include variable

    costs resulting from quantity discounts, the total co sts in the EOQ model can be redefined.

    3. Constant carrying costs- unit carrying costs may very substantially as the size of the

    inventory rises, perhaps decreasing because of economies of scale or storage efficiency or

    increasing as storage space runs out and new warehouses have to be rented.

    4. Constant ordering cost- this assumption is generally valid. However any violation in this

    respect can be accommodated by modifying the EOQ model in a manner similar to the one

    used for variable unit price.

    5. Instantaneous delivery- if delivery is not instantaneous, which is generally the case; the

    original EOQ model must be modified through the inclusion of a safe stock.

    6. Independent orders- if multiple orders result in cost saving by reducing paper work and

    the transportation cost, the original EOQ model must be further modified. While this

    modification is somewhat complicated, special EOQ models have been developed to deal

    with it.

    These assumptions have been pointed out to illustrate the limitations of the bas ic EOQ

    model and the ways in which it can be easily modified to compensate for them.

    The formula for the EOQ model is:

    2 M Co

    S Cc

    Where M = is the annual demand

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    Co is the cost of ordering

    Cc is the inventory carrying cost

    S = is the unit price of an item.

    Limitations of the EOQ formula-

    1. Erratic changes usages- the formula presumes the usage of materials is both predictable

    and evenly distributed. When this is not the case, the formula becomes useless.

    2. Faulty basic information- order cost varies from commodity to commodity and the

    carrying cost can vary with the companys opportunity cost of capital. Thus the assumption

    that the ordering cost and the carrying cost remains constant is faulty and hence EOQ

    calculations are not correct.

    3. Costly calculations: the calculation required to find out EOQ is extremely time consuming.

    More elaborate formulae are even more expensive. In many cases, the cost of estimating

    the cost of possession and acquisition and calculating EOQ exceeds the savings made by

    buying that quantity.

    4. No formula is a substitute for common sense - sometimes the EOQ may suggest that we

    order a particular commodity every week (six-year supply) based on the assumption that we

    need it at the same rate for the next six years. However we have to order it in the quantities

    according to our judgment. Some items can be ordered every week; some can be ordered

    monthly, depends on how feasible it is for the firm.

    5. EOQ ordering must be tempered with judgment- Sometimes guidelines provide a conflict

    in ordering. Where an order strategy conflicts with an operational goal, order strategy

    restrictions should be developed to permit honoring the goal.

    Quantity discounts: In the EOQ analysis, it has been assumed that material prices and

    transportation costs were constant factors for the range of order quantities considered. In

    practice, some situations occur in which the delivered unit cost of a material decreases

    significantly if a slightly larger quantity than the originally computed EOQ is purchase d.

    Quantity discounts, freight rate schedules and price increases may create such situations.

    These additional variables can also be included in the formula.

    Cost of carrying inventory:

    Carrying material in inventory is expensive. A number of studies indic ated that the annual

    cost of carrying a production inventory averaged approximately 25% of the value of the

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    inventory. The escalating and volatile cost of money has escalated the annual inventory

    carrying cost to a figure between 25% - 35% of the value of the inventory. The following five

    elements make up this cost:

    1) Opportunity cost (12% -20%)

    2) Insurance cost (2% 4%)

    3) Property taxes (1% - 3%)

    4) Storage costs (1%- 3%)

    5) Obsolescence and deterioration (4% - 10%)

    Total carrying cost (20% - 40%)

    Let us briefly look into these costs:

    Opportunity cost of invested funds

    When a firm uses money to buy production material and keeps it in the inventory, it simply

    has this much less cash to spend for other purposes. Money invested in external securities

    or in productive equipment earns a return for the company. Thus it is logical to charge all

    money invested in inventory an amount equal to that it could earn elsewhere in the

    company. This is the opportunity cost associated with inventory investment.

    Insurance cost

    Most firms insure the assets against possible losses from fire and other forms of damage.

    Property taxes

    This is levied on the assessed value of a firms assets, the greater the inventory value, the

    greater the asset value and consequently the higher the firms tax bill.

    Storage costs

    The warehouse is depreciated every year over the length of its life. This cost can be charged

    against the inventory occupying the space.

    Obsolescence and deterioration

    In most inventory operations, a certain percenta ge of the stock spoils, is damaged, is

    pilfered, or eventually becomes obsolete. A certain number always takes place even if they

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    are handled with utmost care.

    Generally speaking, this group of carrying costs rises and falls nearly proportionately to the

    rise and fall of the inventory level.

    Calculations:

    TMX 20

    MATERIAL

    ORDERED 2005-6

    DEMAND

    ORDER

    COST HOLDING

    ARM 30 22 1200 1.048809

    BUCKET 30 22 1200 1.048809

    ECU 30 22 600 1.48324

    CRANK 30 22 8000 0.406202

    ENGINE BLOCK 30 22 4650 0.532795

    2006-07

    ARM 30 23 1200 1.072381

    BUCKET 30 23 1200 1.072381

    ECU 30 23 600 1.516575

    CRANK 30 23 8000 0.415331

    ENGINE BLOCK 30 23 4650 0.54477

    2007-08

    ARM 30 24 1200 1.095445BUCKET 30 24 1200 1.095445

    ECU 30 24 600 1.549193

    CRANK 30 24 8000 0.424264

    ENGINE BLOCK 30 24 4650 0.556487

    2008-09

    ARM 30 25 1200 1.118034

    BUCKET 30 25 1200 1.118034

    ECU 30 25 600 1.581139

    CRANK 30 25 8000 0.433013

    ENGINE BLOCK 30 25 4650 0.567962

    2009-10

    ARM 30 27 1200 1.161895

    BUCKET 30 27 1200 1.161895

    ECU 30 27 600 1.643168

    CRANK 30 27 8000 0.45

    ENGINE BLOCK 30 27 4650 0.590243

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    ANALYSIS

    Even with all the production orders remaining constant for this particular type

    of the machines due to the varying order costs the EOQ falls down varying

    between .5 to 3 which depends on the various machine parts which is a basic

    challenge for most of the Material managers who have to make decisions

    based on this model. The company follows ordering all the materials on a

    single schedule for a period of 3months based on the order flow in the

    production line with the help of SAP module which is production planning. The

    company considers all the effective inventory models to be best fit only on the

    papers.

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    EX 40

    EX40

    MATERIAL

    ORDERED 2005-6

    DEMAND

    ORDER

    COST HOLDING

    ARM 40 22 1200 1.21106

    BUCKET 40 22 1200 1.21106

    ECU 45 22 600 1.81659

    CRANK 50 22 8000 0.524404

    ENGINE BLOCK 60 22 4650 0.7534872006-07

    ARM 40 23 1200 1.238278

    BUCKET 40 23 1200 1.238278

    ECU 45 23 600 1.857418

    CRANK 50 23 8000 0.53619

    ENGINE BLOCK 60 23 4650 0.770421

    2007-08

    ARM 40 24 1200 1.264911

    BUCKET 40 24 1200 1.264911

    ECU 45 24 600 1.897367

    CRANK 50 24 8000 0.547723

    ENGINE BLOCK 60 24 4650 0.786991

    2008-09

    ARM 40 25 1200 1.290994

    BUCKET 40 25 1200 1.290994

    ECU 45 25 600 1.936492

    CRANK 50 25 8000 0.559017

    ENGINE BLOCK 60 25 4650 0.803219

    2009-10

    ARM 40 27 1200 1.341641

    BUCKET 40 27 1200 1.341641

    ECU 45 27 600 2.012461

    CRANK 50 27 8000 0.580948

    ENGINE BLOCK 60 27 4650 0.83473

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    ANALYSIS

    Even with all the production orders remaining constant for this particular type

    of the machines due to the varying order costs the EOQ falls down varying

    between .5 to 3 which depends on the various machine parts which is a basic

    challenge for most of the Material managers who have to make decisions

    based on this model. The company follows ordering all the materials on a

    single schedule for a period of 3months based on the order flow in the

    production line with the help of SAP module which is production pla nning. The

    company considers all the effective inventory models to be best fit only on the

    papers.

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    TJD V

    TJD V

    MATERIAL

    ORDERED 2005-6

    DEMAND

    ORDER

    COST HOLDINGARM 3000 22 1200 10.48809

    BUCKET 4800 22 1200 13.2665

    ECU 7200 22 600 22.97825

    CRANK 11000 22 8000 7.778175

    ENGINE BLOCK 14000 22 4650 11.5097

    2006-07

    ARM 3000 23 1200 10.72381

    BUCKET 4800 23 1200 13.56466

    ECU 7200 23 600 23.49468

    CRANK 11000 23 8000 7.952987

    ENGINE BLOCK 14000 23 4650 11.76837

    2007-08

    ARM 3000 24 1200 10.95445

    BUCKET 4800 24 1200 13.85641

    ECU 7200 24 600 24

    CRANK 11000 24 8000 8.124038

    ENGINE BLOCK 14000 24 4650 12.02149

    2008-09

    ARM 3000 25 1200 11.18034

    BUCKET 4800 25 1200 14.14214

    ECU 7200 25 600 24.4949CRANK 11000 25 8000 8.291562

    ENGINE BLOCK 14000 25 4650 12.26938

    2009-10

    ARM 3000 27 1200 11.61895

    BUCKET 4800 27 1200 14.69694

    ECU 7200 27 600 25.45584

    CRANK 11000 27 8000 8.616844

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    ENGINE BLOCK 14000 27 4650 12.75071

    ANALYSIS

    Even with all the production orders remaining constant for this particular type

    of the machines due to the varying order costs the EOQ falls down varying

    between .5 to 3 which depends on the various machine parts which is a basic

    challenge for most of the Material managers who have to make decisions

    based on this model. The company follows ordering all the materials on a

    single schedule for a period of 3months based on the order flow in the

    production line with the help of SAP module which is prod uction planning. The

    company considers all the effective inventory models to be best fit only on thepapers.

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    EX200

    EX200

    MATERIAL

    ORDERED 2005-6

    DEMAND

    ORDER

    COST HOLDING

    ARM 1900 22 1200 8.346656

    BUCKET 2300 22 1200 9.183318

    ECU 2900 22 600 14.5831

    CRANK 3850 22 8000 4.60163

    ENGINE BLOCK 4800 22 4650 6.739388

    2006-07

    ARM 1900 23 1200 8.534245

    BUCKET 2300 23 1200 9.389711

    ECU 2900 23 600 14.91085

    CRANK 3850 23 8000 4.70505

    ENGINE BLOCK 4800 23 4650 6.890854

    2007-08

    ARM 1900 24 1200 8.717798

    BUCKET 2300 24 1200 9.591663ECU 2900 24 600 15.23155

    CRANK 3850 24 8000 4.806246

    ENGINE BLOCK 4800 24 4650 7.039062

    2008-09

    ARM 1900 25 1200 8.897565

    BUCKET 2300 25 1200 9.78945

    ECU 2900 25 600 15.54563

    CRANK 3850 25 8000 4.905354

    ENGINE BLOCK 4800 25 4650 7.184212

    2009-10

    ARM 1900 27 1200 9.246621

    BUCKET 2300 27 1200 10.17349

    ECU 2900 27 600 16.15549

    CRANK 3850 27 8000 5.097794

    ENGINE BLOCK 4800 27 4650 7.466052

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    ANALYSIS

    Even with all the production orders remaining constant for this particular type

    of the machines due to the varying order costs the EOQ falls down varying

    between .5 to 3 which depends on the various machine parts which is a basic

    challenge for most of the Material managers who have to make decisionsbased on this model. The company follows ordering all the materials on a

    single schedule for a period of 3months based on the order flow in the

    production line with the help of SAP module which is production pla nning. The

    company considers all the effective inventory models to be best fit only on the

    papers.

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    The ABC Classification:

    Indicators that classifies a material as an A,B or C part according to its consumption value

    .The classification process is known as the ABC analysis.

    The three indictors have the following meanings:

    A-important part , high consumption value

    B-less important , medium consumption value

    C-relatively unimportant part , low consumption value

    The ABC classification system is to grouping items according to annual sales volume, in an

    attempt to identify the small number of items that will account for most of the sales volume

    and that are the most important ones to control for effective inventory management.

    Reorder Point: The inventory level R in which an order is placed where R = D.L, D = demand

    rate (demand rate period (day, week, etc), and L = lead time.

    Safety Stock: Remaining inventory between the times that an order is placed and when new

    stock is received. If there are not enough inventories then a shortage may occur.

    Safety stock is a hedge against running out of inventory. It is an extra inventory to take care

    on unexpected events. It is often called buffer stock. The absence of invent ory is called a

    shortage.

    ABC Inventory Classification

    The ABC classification process is an analysis of a range of items, such as finished products or

    customers into three categories: A - outstandingly important; B - of average importance; C -

    relatively unimportant as a basis for a control scheme. Each category can and sometimes

    should be handled in a different way, with more attention being devoted to category A, less

    to B, and less to C.Inventory Control Application: The ABC classification system is to grouping items according

    to annual sales volume, in an attempt to identify the small number of items that will

    account for most of the sales volume and that are the most important ones to control for

    effective inventory management.

    Break-even analysis depends on the following variables:

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    1. Selling Price per Unit: The amount of money charged to the customer for each unitof a product or service.

    2. Total Fixed Costs: The sum of all costs required to produce the first unit of a product.This amount does not vary as production increases or decreases, until new capital

    expenditures are needed.

    3. Variable Unit Cost: Costs that vary directly with the production of one additionalunit.

    Total Variable Cost The product of expected unit sales and variable unit cost, i.e., expected

    unit sales times the variable unit cost.

    4. Forecasted Net Profit: Total revenue minus total cost. Enter Zero (0) if you wish tofind out the number of units that must be sold in order to produce a profit of zero

    (but will recover all associated costs)

    Break-Even Point in TELCON: Number of units that must be sold in order to produce a profit

    of zero (but will recover all associated costs). In other wo rds, the break-even point is the

    point at which your product stops costing you money to produce and sell, and starts to

    generate a profit for your company.

    where:

    Q = Break-even Point, i.e., Units of production (Q),

    FC = Fixed Costs,

    VC = Variable Costs per Unit

    UP = Unit Price

    Therefore,

    Break-Even Point Q = Fixed Cost / (Unit Price - Variable Unit Cost)

    Stock control and inventory

    Stock control, otherwise known as inventory control, is used to show how much stock youhave at any one time, and how you keep track of it.

    It applies to every item you use to produce a product or service, from raw materials to

    finished goods. It covers stock at every stage of the production process, from purchase and

    delivery to using and re-ordering the stock.

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    Efficient stock control allows you to have the right amount of stock in the right place at the

    right time. It ensures that capital is not tied up unnecessarily, and protects production if

    problems arise with the supply chain.

    Supply chain vendor management inventory:

    Allows supply chain partners to share critical order, demand and inventory information in

    real-time and uses both integrated and web based applications to reduce administration

    costs, shortening cycle times and help lower inventory lev els. Our unique, managed supply

    hub requires little upfront investment, yet quickly starts delivering high performance in real

    time

    Inventory Control Overview

    Normal Inventory

    As it sounds, this type of inventory item will be used for the majority of your parts. It will

    correctly track the inventory received and sold on a first in first out basis, will handle cost of

    sales, and will warn you when you're out of stock.

    Non-Inventory Type

    This is used for selling things that are not really inventory item s. For example, you could be

    selling warranty, but because you don't have warranty in a box to sell, and you'll never run

    out of stock, you won't need to keep inventory control on it. As well, there is no cost of sale

    adjustments with non-stock items. The system will not calculate how much you paid for the

    item, and therefore will not try to remove that value from inventory in the general ledger. If

    you are selling something that does cost you money, you will have to handle these details

    manually.

    Labor Parts

    You (probably) don't have technicians hanging from hooks in your back room, so like non -

    inventory items, the system will not try to remove them from inventory when you sell a

    labor item. The two differences between Non -Inventory items an Labor items are that you

    can optionally have the system ask you for the technician code that did the work so that you

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    can print reports showing who did what work. As well, the system will optionally ask for a

    comment to explain what was done so that the description of t he service work can be

    printed on the invoice.

    Note too that you can optionally keep track of how much time was spent and how much

    time was billed for on a per job basis. At the end of the month, you can then print technician

    productivity reports to compa re total time spent compared to billable hours. In the

    automotive industry, some mechanics can do the work faster than is what is billed because

    the billing is based on industry standards.

    Consignment Items

    Consignments can be used to keep track of inventory that you don't own, but at the time

    you sell it, you must pay for it. You'll be able to generate several reports, including a list of

    inventory that is on consignment but not sold and a list of inventory sold on consignment,

    but not yet paid for.

    Floor Plan Inventory

    Floor planning is very similar to consignment, except that you take possession and own the

    inventory when you receive it, but you don't have to pay for it until it's sold, or until it's

    been in the store for a negotiated period of time. H owever, you do own the inventory and

    do have to pay for it sometime.

    Some floor planning companies want the ability to check the inventory serial number by

    serial number for the larger items, and others may just want to count the number of each

    model number on hand. Regardless, Windward System Five can handle it.

    On the accounts payable side, you will be able to keep track of who you owe the money too

    (Floor Planning Company) and who you actually bought the inventory from (Supplier) and

    generate proper histories of each.

    Tire Inventory

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    Windward System Five has the ability to sort and categorize tires by their size, aspect ratio

    and rim size. In addition, you will also be able to search for the tires by just entering in some

    of the search criteria and having the system bring up a window of all matches.

    When the list brings up a list of tires that can all fit the vehicle, the system can sort the list to

    show the items with the highest quantity in stock at the top of the list and the i tems that are

    out of stock at the bottom of the list. This will help you sell what you actually have to sell

    instead of creating special orders.

    Product Inventory

    Products are items such as vehicles that you might service or repair after selling them to the

    customer. That is, they are an item in the database that can be sold, and when sold, are

    automatically added to the customer's list of products that can be worked on.

    Examples are vehicles, trucks, recreational vehicles, fridges, air conditioners, and chainsaws.

    The system will let you keep additional information on these products, such as make, model,

    year, and other comments, and will also be able to list all the work or repairs performed

    between two dates.

    Windward System Five can also track whole goods such as recreational vehicles by keeping

    track of the cost of the item before the sale, add ones and pre -delivery inspection items. In

    addition, the system can generate a "wash out" report one level deep to show the costs and

    income associated with the trade in.

    Serialized Inventory

    Those items that need to be tracked by their serial numbers can be marked as serialized

    inventory. For example, fridges, stoves, computers, and chainsaws might all be serialized.

    Note that if you plan on servicing these items in the future and keeping track of all work you

    do on them, they should be entered as products instead of serial numbers.

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    TYPES OF INVENTORY

    Several different types of inventories are conducted, depending upon the type of

    materiel involved and type of information needed. Bulkhead-to-Bulkhead Inventory

    A bulkhead-to-bulkhead inventory is a physical count of all stock materiel within the

    ship or within a specific storeroom. . A bulkhead-to-bulkhead inventory of a specific

    storeroom is taken when a random sampling inventory of that storeroom fails to

    meet the inventory accuracy rate of 90 percent when directed as a result of a supply

    management inspection (SMI). It is also taken when directed by the commanding

    officer or when circumstances clearly indicate that it is essential to effective inventory

    control.

    Specific Commodity Inventory

    The specific commodity inventory is a physical count of all items under the same

    cognizance symbol, FSC, or that support the same operational function, such as-

    boat spares, electron tubes, boiler tubes, or fire brick. This inventory is taken under the

    same conditions as a bulkhead- to-bulkhead inventory; however, prior knowledge of

    specific stock numbers and item location is required to conduct a specific commodity

    inventory

    Special Materiel Inventory

    A special materiel inventory requires the physical count of all items that, because of

    their physical characteristics, costs, mission essentiality, and criticality, are specifically

    designated for separate identification and inventory control. Special materiel

    inventories include, but are not limited to, stocked items designated as classified or

    hazardous. Special materiel inventories also include controlled equipage and

    presentation silver

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    Advantage Inventory Control

    The Inventory Control gives you the ability to handle your inventory your way. As one of the

    most flexible and comprehensive modules in the Advantage, you can choose the level of

    control that best suits your specific business needs. Your inventory can be valued on a LIFO,

    FIFO or Average cost basis. You can choose to use parts explosions, serialized inventory,

    parts allocations, vendors, warehouses and an audit trail. The system can also track the

    quantity sold for each item for the last 12 months and, using this data, provides a sal es

    analysis report to help you better manage your stock. Financing is aided by the serialized

    aged report that shows which serialized items have been in your inventory the longest and

    how much you have outstanding. Pricing can be standardized by rounding t o a given factor

    or by being set to a specific suffix. With the Below Minimum report, reordering stock is

    automatic and accurate. Inventory Control is a stand alone module that can also be

    integrated with Purchase Orders, Point of Sale, Billing/Order Entry , Job Cost, Time Billing

    and Quick Sale.

    21character alphanumeric item number field

    Lookup on item number, item description (21 characters) and group (15 character) fields

    Tracks serialized items

    Allows for superseded, preceded and substitute items

    Unlimited additional descriptions can be added to items

    Handles markup and gross profit cost basis

    Can automatically update item pricing and discounts

    Handles core pricing

    Produces a reorder report based on minimum stock quantities

    Tracks unlimited vendors per item and recommends a best vendor

    Tracks allocations including explosion allocations

    Up to 254 discounts per item, including quantity break discounts

    Unit conversions can be defined for each item for both buying and selling quantities

    Allows for warehouse transfers and other quantity adjustments

    Set up special sale dates for item discounting

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    Produces physical inventory forms

    Imports physical inventory and received quantities from data collected with hand -held

    computers

    Provides up to 255 levels of parts explosion to allow you to identify all components of your

    assembled stock

    Automatically updates cost and price on explosion items based on subassembly changes

    Reports the best and worst selling items in each of eight different categor ies

    Tracks items by location or quantity in multiple warehouses

    Can automatically generate items based on a template item

    Utilizes Rapid Entry to facilitate entry of item data

    Disadvantages:

    conveyor needs to be slightly declined for carton movement (one way);

    may require addition of powered booster units in some applications;

    cannot be used for inter-floor movement except for down travel;

    goods need to be manually pushed when horizontal;

    no positive control over moving carton;

    produces line pressure when accumulating.

    Require efficiency of land

    We propose a method for valuing new, recoverable, and recovered assemblies (products,

    components, parts, etc.) in production systems with reverse logistics. Values of assemblie s

    influence their opportunity holding cost rates and are hence essential for comparing

    inventory strategies in average cost models. We argue that the proposed method is 'correct'

    from a discounted cash flow (DCF) point of view. We refer to some previous re sults on

    valuing assemblies in systems without disassembly of returned products that seem to

    confirm this. Furthermore, we test the method for a specific example with disassembly of

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    returned products. The simulation results indicate that the method indeed leads to (nearly)

    DCF optimal inventory strategies.

    Packaging

    In TELCON, with its large product volumes, High margins and fierce competition, is

    constantly seeking efficiency improvements in its supply chain. The grocery retail industry

    uses an immense amount of packaging and is directly affected by packaging logistics

    activities. There is, therefore, a potential for efficiency improvements in the grocery retail

    supply chain through the integration and development of new systems of packaging and

    logistics. Packaging handling is identified as one of the main activities that has a strong

    impact on the overall logistical cost of chain. This research article investigates packaging

    handling evaluation methods and discusses how these are employed to benefit t he industry

    from the industry, have been used to evaluate packaging and logistics activities. This work,

    together with a literature review, was used to identify the need for evaluative methods and

    the present availability of such methods. The results indicated a lack of sufficient and usable

    packaging handling evaluation methods in today's grocery and packaging industry especially

    from a logistical point of view. The paper also highlights the lack of systematization among

    the few methods used and discusses how these can be used to build a systematic and

    multifunctional evaluation model in order to utilize the information from different studies to

    build a knowledge base for the future

    Vendor-Managed Inventory

    TELCON is a leading global manufacturer, focused on delivering operational services to high -

    tech companies, needed to take advantage of vendor-managed inventory (VMI)

    postponement and optimal fulfillment solutions to stay competitive in its low -margin

    manufacturing marketplace. Its objective was to find ways to reduce inventory redundancy,

    improve customer responsiveness by reduced cycle times and simplify supplier

    management and procurement administration. The manufacturer also needed to augment

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    existing infrastructure, while reducing investments in a dditional personnel, facilities and

    systems Vendor Managed Inventory (VMI)

    Vendor Managed Inventory supports the efficient flow of materials into the market.

    Working closely with you and your suppliers, we automate the forecast management

    process with Web-based software that enables the flow of supply to more accurately mirror

    store and even shelf-level demand.

    Move your inventory in and out of our distribution centers and manage demand planning.

    We can store and stage product for replenishment at o ur often freeing or limited store

    rooms. We provide forecast visibility, comparing actual demand against DC -on-hand, store-

    on-hand and in-transit inventory. When store or inventory falls below pre -determined

    levels, auto alerts are sent to you and your supplier to prompt replenishment.

    Advanced Shipping Notices (ASNs) provide detail on in -transit inventory from suppliers so

    you have visibility to inventory deeper into the supply chain. This allows for confident

    commitment to orders based on this inbound f low.

    Postpone inventory ownership until shipment to your site. Once your inventory is moved to

    the we work with your suppliers to transition inventory ownership until demand occurs.

    Perform value-added services, allowing you to more efficiently manage th e flow of goods

    into manufacturing or directly to market.

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    6. WAREHOUSE

    A warehouse is a commercial building for storage of goods. Warehouses are used by

    manufacturers, importers, exporters, wholesalers, transport businesses, customs, etc. They

    are usually large plain buildings in industrial areas of cities and towns. They come equipped

    with loading docks to load and unload trucks; or sometimes are loaded directly from

    railways, airports, or seaports. They also often have cranes and forklifts for moving goods,

    which are usually placed on ISO standard pallets loaded into pallet racks.

    Some warehouses are completely automated, with no workers working inside. The pallets

    and product are moved with a system of automated conveyors and automated storage and

    retrieval machines coordinated by programmable logic controllers and computers running

    logistics automation software. These systems are often installed in refrigerated warehouses

    where temperatures are kept very cold to keep the product from spoiling, and also where

    land is expensive, as automated storage systems can use vertical space efficiently. These

    high-bay storage areas are often more than 10 meters high, with some over 20 meters high.

    The direction and tracking of materials in the warehouse is coordinated by the WMS, or

    Warehouse Management System, a database driven computer program. The WMS is used

    by logistics personnel to improve the efficiency of the warehouse by directing putaways and

    to maintain accurate inventory by recording warehouse transactions.

    Traditional warehousing has been declining since the last decades of the 20th century with

    the gradual introduction of Just In Time (JIT) techniques designed to improve the return on

    investment of a business by reducing in-process inventory. The JIT system promotes the

    delivery of product directly from the factory to the retail merchant, or from parts

    manufacturers directly to a large scale factory such as an automobile assembly plant,

    without the use of warehouses. However, with the gradual implementation of offshore

    outsourcing and offshoring in about the same time period, the distance between the

    manufacturer and the retailer (or the parts manufacturer and the industrial plant) grew

    considerably in many domains, necessitating at least one warehouse per country or per

    region in any typical supply chain for a given range of products.

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    Recent developments in marketing have also led to the development of warehouse -style

    retail stores with extremely high ceilings where decorative shelving is replaced by tall heavy

    duty industrial racks, with the items ready fo r sale being placed in the bottom parts of the

    racks and the crated or palletized and wrapped inventory items being usually placed in the

    top parts. In this way the same building is used both as a retail store and a warehouse.

    TELCON has only one centralized warehouse in Nagpur Maharashtra

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    7. TRANSPORTATION

    Transport or transportation is the movement of people and goods from one place to

    another. The term is derived from the Latin trans ("across") andportare ("to carry").

    Industries which have the business of providing equipment, actual transport, transport of

    people or goods and services used in transport of goods or people make up a large broad

    and important sector of most national economies, and are collectively referred to as

    transport industries.

    MODES OF TRANSPORT USED FOR TRANFER OF INVENTORY IN TELCON

    Air transport

    Rail transport

    Road transport, including human-powered transport such as walking and cycling

    Ship transport

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    Transport is a major use of energy, and transport burns most of the world's petroleum.

    Transportation accounts for 2/3 of all U.S. petroleum consumption.[3]

    The transportation sector generates 82 percent of carbon monoxide and 56 percent of NOx

    emissions and over one-quarter of total US greenhouse gas emissions.[4]

    Hydrocarbon fuels

    also produce carbon dioxide, a greenhouse gas widely thought to be the chief cause of

    global climate change, and petroleum-powered engines, especially inefficient ones, create

    air pollution, including nitrous oxides and particulates (soot). Although vehicles in developed

    countries have been getting cleaner because of environmental regulations, this has been

    offset by an increase in the number of vehicles and more use of each vehicle.

    Other environmental impacts of transport systems include traffic congestion and

    automobile-oriented urban sprawl, which can consume natural habitat and agricultural

    lands.

    Toxic runoff from roads and parking lots that can also pollute water supplies and aquatic

    ecosystems.

    Alternative propulsion can reduce pollution. Low pollution fuels may have a reduced carbon

    content, and thereby contribute less in the way of carbon dioxide emissions, and generally

    have reduced sulfur, since sulfur exhaust is a cause of acid rain. The most popular low-

    pollution fuels at this time are biofuels: gasoline-ethanol blends and biodiesel. Hydrogen is

    an even lower-pollution fuel that produces no carbon dioxide, but producing and storing it

    economically is currently not feasible. Plug-in hybrids are energy-efficient vehicles that are

    going to be in the mass -production.

    Another strategy is to make vehicles more efficient, which reduces pollution and waste by

    reducing the energy use. Electric vehicles use efficient electric motors, but their range is

    limited by either the extent of the electric transmission system or by the storage capacity of

    batteries. Electrified public transport generally uses overhead wires or third rails to transmit

    electricity to vehicles, and is used for both rail and bus transport. Battery electric vehicles

    store their electric fuel onboard in a battery pack. Another method is to generate energy

    using fuel cells, which may eventually be two to five times as efficient as the internal

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    combustion engines currently used in most vehicles. Another effective method is to

    streamline ground vehicles, which spend up to 75% of their energy on air -resistance, and to

    reduce their weight. Regenerative braking is possible in all electric vehicles and recaptures

    the energy normally lost to braking, and is becoming common in rail vehicles. In internal

    combustion automobiles and buses, regenerative braking is not possible, unless electric

    vehicle components are also a part of the powertrain, these are called hybrid electric

    vehicles.

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    8. DISTRIBUTION

    Distribution is one of the 4 aspects of marketing. A distributor is the middleman between

    the manufacturer and retailer. After a product is manufactured it is typically shipped (and

    usually sold) to a distributor. The distributor then sells the product to retailers or customers.

    The other three parts of the marketing mix are product management, pricing, and

    promotion.

    Traditionally, distribution has been seen as dealing with logistics: how to get the product or

    service to the customer. It must answer questions such as:

    Should the product be sold through a retailer?

    Should the product be distributed through wholesale?

    Should multi-level marketing channels be used?

    How long should the channel be (how many members)?

    Where should the product or service be available?

    When should the product or service be available?

    Should distribution be exclusive, selective or intensive?

    Who should control the channel (referred to as the channel captain)?

    Should channel relationships be informal or contractual?

    Should channel members share advertising (referred to as co-op ads)?

    Should electronic methods of distribution be used?

    Are there physical distribution and logistical issues to deal with?

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    What will it cost to keep an inventory of products on store shelves and in channel

    warehouses (referred to asfilling the pipeline)?

    THE DISTRIBUTION CHANNEL

    Frequently there may be a chain of intermediaries, each passing the product down the chain

    to the next organization, before it finally reaches the consumer or end -user. This process is

    known as the 'distribution chain' or the 'channel.' Each of the elements in these chains will

    have their own specific needs, which the producer must take into account, along with those

    of the all-important end-user.

    A number of alternate 'channels' of distribution may be available:

    Selling direct, such as via mail order, Internet and telephone sales

    Agent, who typically sells direct on behalf of the producer

    Distributor (also called wholesaler), who sells to retailers

    Retailer (also called dealer or reseller), who sells to end customers

    Advertisement typically used for consumption goods

    Distribution channels may not be restricted to physical products alone. They may be just as

    important for moving a service from producer to consumer in certain sectors, since both

    direct and indirect channels may be used. Hotels, for example, may sell their services

    (typically rooms) directly or through travel agents, tour operators, airlines, tourist boards,

    centralized reservation systems, etc.

    There have also been some innovations in the distribution of services. For example, there

    has been an increase in franchising and in rental services - the latter offering anything from

    televisions through tools. There has also been some evidence of service integration, with

    services linking together, particularly in the travel and tourism sectors. For example, links

    now exist between airlines, hotels and car rental services. In addition, there has bee n a

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    significant increase in retail outlets for the service sector. Outlets such as estate agencies

    and building society offices are crowding out traditional grocers from major shopping areas..

    CHANNEL MEMBERS

    Distribution channels can thus have a number of levels. Kotler defined the simplest level,

    that of direct contact with no intermediaries involved, as the 'zero -level' channel.

    The next level, the 'one-level' channel, features just one intermediary; in consumer goods a

    retailer, for industrial goods a d istributor, say. In small markets (such as small countries) it is

    practical to reach the whole market using just one- and zero-level channels.

    In large markets (such as larger countries) a second level, a wholesaler for example, is now

    mainly used to extend distribution to the large number of small, neighborhood retailers.

    In Japan the chain of distribution is often complex and further levels are used, even for the

    simplest of consumer goods.

    Many of the marketing principles and techniques which are applied to the external

    customers of an organization can be just as effectively applied to each subsidiary's, or each

    department's, 'internal' customers.

    In some parts of certain organizations this may in fact be formalized, as goods are

    transferred between separate parts of the organization at a `transfer price'. To all intents

    and purposes, with the possible exception of the pricing mechanism itself, this process can

    and should be viewed as a normal buyer -seller relationship. The fact that this is a captive

    market, resulting in a monopoly price', should not discourage the participants from

    employing marketing techniques.

    Less obvious, but just as practical, is the use of `marketing' by service and administrative

    departments; to optimize their contribution to the ir `customers' (the rest of the

    organization in general, and those parts of it which deal directly with them in particular). In

    all of this, the lessons of the non -profit organizations, in dealing with their clients, offer a

    very useful parallel.

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    CHANNEL MANAGEMENT

    The channel decision is very important. In theory at least, there is a form of trade -off: the

    cost of using intermediaries to achieve wider distribution is supposedly lower. Indeed, most

    consumer goods manufacturers could never justify the cost of selling direct to their

    consumers, except by mail order. In practice, if the producer is large enough, the use of

    intermediaries (particularly at the agent and wholesaler level) can sometimes cost more

    than going direct.

    Many of the theoretical arguments about channels therefore revolve around cost. On the

    other hand, most of the practical decisions are concerned with control of the consumer. Thesmall company has no alternative but to use intermediaries, often several layers of them,

    but large companies 'do' have the choice.

    However, many suppliers seem to assume that once their product has been sold into the

    channel, into the beginning of the distribution chain, their job is finished. Yet that

    distribution chain is merely assuming a part of the supplier 's responsibility; and, if he has

    any aspirations to be market-oriented, his job should really be extended to managing, albeit

    very indirectly, all the processes involved in that chain, until the product or service arrives

    with the end-user. This may involve a number of decisions on the part of the supplier:

    Channel membership

    Channel motivation

    Monitoring and managing channels

    Good Distribution Practice or GDP deals with the guidelines for the proper distribution of

    medicinal products for human use. GDP is a quality warranty system, which includes

    requirements for purchase, receiving, storage and export of drugs, intended for human

    consumption.

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    GDP regulates the division and movement of pharmaceutical products from the premises of

    the manufacturer of medicinal products, or another central point, to the end user th ereof,

    or to an intermediate point by means of various transport methods, via various storage

    and/or health establishments.

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    10. CONCLUSION

    Logistics is the art and science of managing and controlling the flow of goods, energy,

    information and other resources like products, services, and people, from the source of

    production to the marketplace. It is difficult or nearly impossible to accomplish any

    international trading, global export/import processes, international repositioning of raw

    materials/products and manufacturing without a professional logistical support. It involves

    the integration of information, transportation, inventory, warehousing, material handling,

    and packaging. The operating responsibility of logistics is the geographical repositioning of

    raw materials, work in proce ss, and finished inventories where required at the lowest cost

    possible.

    Inventory is a list of goods and materials, or those goods and materials themselves, held

    available in stock by a business. Inventory are held in order to manage and hide from the

    customer the fact that manufacture/supply delay is longer than delivery delay, and also to

    ease the effect of imperfections in the manufacturing process that lower production

    efficiencies if production capacity stands idle for lack o f materials.

    FINALLY I CONCLUDE THAT TELCON HAS THE BEST INVENTORY CONTROL MEASURES THEY

    HAVE BACK UP FOR EVERYTHING WE LEARNT

    y HOW INVENTORY IS MANAGEDy WHAT IS ROLE OF TRANSPORTy WHAT IS ROLE OF PACKAGINGy ROLE OF SUPPLY CHAIN IN INEVNTORYy ROLE OF LOGISTICS DEPARTMENT IN INVENTORY

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    THEY CAN STILL UPGRADE MORE BY CONCENTRATING MORE ON

    JUST IN TIME

    MAKE BUY IMPORT

    PRICE FIXING

    COST ACCOUNTING

    COST REDUCTION TECHNIQUES LIKE

    VALUE ENGINEERING

    STANDARDIZATION

    AND OTHER TRANSPORTATIONS PROBLEMS

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    12. BIBLIOGRAPHY

    WWW.GOOGLE.COM

    WWW.TELCON.CO.IN