internship at nabil

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    PRESENTATION

    ONINTERNSHIP ATNABIL BANK

    Chhitiz Shrestha

    BBA-BI7th semester

    Ace Institute of management

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    Nabil Bank

    Mission :

    The Banks mission is to be the Bankof 1stChoice in Nepal.

    The guiding Philosophy of Nabil Bankis keeping our customer at the core

    of everything we do is the cornerstone of our success

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    Major Markets and Customers(Kaushaltar Branch)

    Nepal Telecom

    SAARC Tuberculosis and HIV Centre

    Bhakatapur Municipality

    Sano Thimi Water Supply (Khane Pani)

    General PublicMid-level Families

    StudentsWorkers Abroad (remittance)

    Medium Level Businesses

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    Products and services

    Lending products

    Corporatebanking

    Infrastructure andProject Financing

    SME Banking

    Microfinance

    Retail Lending

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    Products and services Deposit Products Normal Saving

    Nabil Lok Bachat Nabil Bachat Nabil Bal Bachat Nabil Nari Bachat Nabil Edu Save Nabil Jestha Bachat and Nabil Jestha Muddati Fixed Deposits Call deposits

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    Products and services Card Products

    MasterCard Internationalcards

    Nabil Visa and MasterCard

    Rupee Credit Cards Nabil Installment

    Nabil Visa debit/PrepaidCards

    Remittance

    Western Union Nabil Remit

    Demand Draft and SWIFTTransfers

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    Products and services BancassuranceOther products and services

    Nabil M-Banking Any Branch Banking

    Services (ABBS) Extended Banking Hours Internet Banking Privilege lounge ESecure Service

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    Organization Structure

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    Financial StructureShare capital

    Share Ownership

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    Organizational Performance

    Profitability

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    Organizational Performance Liquidity

    Assets, Deposits & Shareholders Funds

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    Organizational Performance Number of Offices and ATMs

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    Organizational Performance

    Human Resource

    2010/2011 2011/2012

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    Activities Performed Account Opening Personal Account /

    Joint Account Partnership or Sole

    proprietorship firm Company Account Minor account

    Deposits

    Account Closing Check book

    Operations

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    Account Opening Form

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    Activities Performed Card Operations Update and modifying

    Customer Information Finacle Operations Internet Banking

    Operations Remittance Other Activities

    Transferring phonecalls Provide information

    about Nabil products

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    Activities Performed

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    Key Observation Frequent ABBS enquiry

    Account opening hassles

    Importance of KYC Interest rate enquiry

    Frequent technical errors

    Necessary documents for account opening

    Bancassurance usage

    Collective Bargaining (Association of NabilBank Staff)

    Peak period for banking

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    Key Skills and Attitudes Learnt

    Skills

    Computing Skills

    Communication

    Skills

    Listening Skills

    Analytical Skills

    Attitudes

    Discipline

    Teamwork

    Time

    Management

    Dressing Sense

    Resilience

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    Feedbacks to Organization SWOT Analysis

    Pioneer in BankingTrust of People

    Modified Products

    Better use of IT

    New Industries &customers in the

    market

    Less Authority to BMleading to lengthydecision makingprocess

    Political Instability

    High Competition

    Rigid Lending

    Policies

    High EmployeeTurnover

    Low Marketing

    Wide Network

    Dedicated &ExperiencedManpower

    Wide Array ofProducts

    Higher HR Cost

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    Feedback to Organization Introducing innovative ProductsEnhancing new Investments

    Focusing on marketing Focusing on various customer groupsMaintaining long term partnershipsExpansion of Locker Facilities

    More emphasis to CSDDelegation of Authority to Branch

    Managers

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    Feedback toCollege/University

    It would have helped the students if thecollege had counseled us for identifying thearea for internship

    The college could have eased the pressureon the students by reducing the number ofassignments and classes on the time ofinternship

    The college could also have had

    simultaneous feedback sessions with thestudents about their performance as an internin the related organization

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    Feedback toCollege/University

    It would also have been fruitful if our

    academic coordinator would have gotten to

    know our internship supervisor in advance todevelop a healthy mutual relationship

    The format of the report to be prepared after

    the internship period was only given a week in

    advance. If it was provided earlier, the

    students could have collected informationand organized it in a proper mold.

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