inter-generational diversity tools for understanding and communicating across generations presented...
TRANSCRIPT
Inter-generational Diversity
Tools for Understanding and Communicating Across Generations
Presented to:IMAGE
October 20, 2010By: Ann Vanderslice
Elvis joins the Army.
Jimi Hendrix dies.
MTV debuts.
Kurt Cobain dies.
People resemble their times more than they resemble their parents.
~ Arab Proverb
Stages of Human Life
Childhood Young Adulthood Midlife Elderhood
HERO - The Greatest Generation
Born between 1901 and 1924
Survived most traumatic years in human history Catastrophic financial and economic collapse World war Political dictatorship Genocide
ARTIST - The Silent Generation
Born between 1925 and 1945
AKA – The Postwar Generation
-- The Depression Generation
Leaders – No US Presidents
-- Many major civil rights leaders
-- Many women’s rights leaders
PROPHET -The Baby Boomer Generation
Born between 1946 and 1964
Leaders – Bill Clinton and George W. Bush
NOMAD - Generation X
Born between 1964 and 1979
AKA – MTV Generation
-- Baby Busters
Leaders – President Barack Obama
Influences - Bill Gates
Steve Jobs
Andy Bechtolsheim
HERO - The Millennial Generation
Born between 1980 and 1998
AKA – Gen Y
-- Echo Boom
HERO - The Millennial Generation
Born between 1980 and 1998
AKA – Gen Y
-- Echo Boom
The Millennial Generation
Netting the Net GenerationBusinessWeek
Generation Y for DummieseWeek.com
The “Millennials” Are
Coming
CBS NewsGeneration Y : They’ve arrived at work with a new attitudeUSA Today
Attracting the Twentysomething WorkerFortune
‘Generation Me’ Enters the Work
ForceABC News
Motivating the “What’s in It for Me?” WorkforceAllBusiness.com
What Gen Y Really
WantsTime Magazine
The Bottom Line on Next Gen WorkersBusinessWeek
The Millennial Generation
Born between 1980 and 1998
AKA – Gen Y
-- Echo Boom
Influences – Heroes – Police, Firefighters
-- MySpace
-- YouTube
Life Stages of Neural Pathways
Aoccdrnig to rscheearch at Cmabrigde
Uinervtisy, it deosn't mttaer in waht oredr
the ltteers in a wrod are, the olny iprmoetnt
tihng is taht the frist and lsat ltteer be at the
rghit pclae. The rset can be a toatl mses and
you can sitll raed it wouthit porbelm. Tihs is
bcuseae the huamn mnid deos not raed ervey
lteter by istlef, but the wrod as a wlohe.
No ! req
Golden Rule
Do unto others as you would have them do unto you.
Platinum Rule
Do unto others as they would like to have done to them.
Titanium Rule
Do unto others keeping their preferences in mind!
Speaking Silent Generation”ese”
They’re helpers – ask for some
Ask for their opinion
Remember they see themselves as vital, active people in the prime of life
Speaking Boomer”ese”
Be respectful
Take your time – build a relationship
Try face-to-face for the important conversations
Speaking Gen X”ese”
Get to the point
Use technological communication efficiently
Avoid cliches and hyperbole
Speaking Millinneal”ese”
Don’t be put off if they’re multi-tasking while communicating with you
Share where they fit in the overall picture
Ask for help with technology
Millennial Generation
GenerationX
Baby Boom Generation
GreatestGeneration
Outlook Hopeful Skeptical Optimistic Practical
Work Ethic
Ambitious Balanced Driven Dedicated
View ofAuthority
RelaxedPolite
Unimpressed
Love/Hate Respectful
Leadership By
Pulling together
Competence Consensus Hierarchy
Relation-ships
LoyalInclusive
Reluctant tocommit
PersonalGratification
Self-sacrifice
Perspective Civic-minded
Self-reliant Team-oriented
Civic-minded
Employees From All Generations Agree Work is a vehicle for personal fulfillment and
satisfaction Workplace culture is important Being trusted to get the job done is the most important
factor in defining job satisfaction Feeling valued by their employer is a requirement to be
happy in their job Flexibility in the workplace is important Success is finding an employer you can stay with for a
long time Career development is the most valued form of
recognition – even more so than pay raises and enhanced titles
“He who knows only his own generation remains always a child.”
~ Cicero, early Roman Statesman