integrated behavioral health in newaygo county – flying the plane as we build it

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INTEGRATED BEHAVIORAL HEALTH IN NEWAYGO COUNTY – FLYING THE PLANE AS WE BUILD IT Dr. Mark Kuiper, MD Sarah Bowman, LMSW

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Page 1: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

INTEGRATED BEHAVIORAL HEALTH IN NEWAYGO COUNTY – FLYING THE PLANE AS WE BUILD ITDr. Mark Kuiper, MDSarah Bowman, LMSW

Page 2: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Why integrate care?

70% of all PC visits have psychosocial drivers 50% of patient w/diabetes will suffer from

depression 90% of most common complaints have no organic

basis 67% of all psychoactive agents are prescribed by

PCP 80% of antidepressants are prescribed by PCP

Page 3: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Why integrate care?

Individuals with serious mental illness die more than 25 years earlier than general population

Only 1in 4 patients referred to specialty MH/SA make the first appointment

Seven of the ten leading causes of death (heart disease, cancer, stroke, chronic lower respiratory disease, accidents, diabetes and suicide) have a psychological and/or behavioral component

Page 4: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Picture this…..

The woman with chronic pain starts using a few coping skills and stops abusing her pain meds

The man with diabetes starts checking and recording his blood sugars daily and recognizes the impact his food choices are having on his blood sugar.

The obese child you have been treating looses 8lbs. 70% of the patients you refer to specialty MH/SA

treatment actually follow up and participate in tx. The man with schizophrenia and heart disease starts

walking daily and takes his medication as ordered. He even starts eating a few healthy foods daily.

Page 5: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Prior to IBH in Newaygo County….

Page 6: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Now……

Page 7: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

How we got here……

Executive Level Support and Space

Getting to know your co-pilots Meeting of the Minds Identified IBH Champions Joint Interviews Flying without a pilot’s license

Page 8: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

What does our plane look like?

School based clinics IBH services provided by NCMH clinician at White

Cloud Family Health Care (WCFHC) Co-located NCMH access at WCFHC NCMH “liaison” role for patients/consumers served

by both NCMH and WCFHC

Page 9: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Our Flight Manual

IBH Clinical Protocol Referral Process Patient flow Quadrant Model Documentation

Page 10: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Quadrant Model

Quadrant I Patients with low behavioral health and low physical health needs Served in primary care setting Example: patients with moderate alcohol abuse and fibromyalgia

Quadrant II Patients with high behavioral health and low physical health needs Served in primary care and specialty mental health settings Example: Patients with bipolar disorder and chronic pain Note: When mental health needs are stable, often mental health care can be transitioned back to primary care.

Quadrant III Patients with low behavioral health and high physical health needs Served in primary care setting Example: patients with moderate depression and uncontrolled diabetes

Quadrant IV Patients with high behavioral health and high physical health needs Served in primary care and specialty mental health setting Example: patients with schizophrenia and metabolic syndrome or hepatitis C

Page 11: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Newaygo County Mental Health Primary Care Provider Consultation NoteName:Insurance:DOB:Date/Time: Presenting Problem:________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Diagnosis: Axis I:  ____________________________

____________________________Axis 2:  ____________________________

____________________________

Disposition: Referred  To:  NCMH Vera’s House WISE Arbor Circle/ NMSAS John Bjork ____________Linked with: Food Pantry DHS Tru North _______________________Provided Psychoeducation on: Depression  Positive Parenting Practices Substance Abuse Anxiety Communication Diabetes Anger Relationships Smoking Cessation Health/Nutrition Heart Disease Asthma

Plan: ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ _________________Clinician Signature Date_____________________________________ _________________Primary Care Provider Signature Date

Page 12: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Our initial flight data…..

Start date May 18th

136 IBH contacts 19 min is average length of contact 6 NCMH direct referrals 4 referrals to other CMH centers 4 NCMH potential referrals but were not completed

(patient not interested in services, guardian not present to seek services, etc)

Page 13: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Referrals By Quadrant Type

Q1 Low BH Low PH26%

Q2 High BH Low PH42%

Q3 Low BH High PH

14%

Q4 High BH High PH

18%

Page 14: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Presenting Physical Health Issue

Cardiac4% Asthma

3%

Chronic Pain13%

Smoking3%

Liver Disease4%

Injury1%

COPD2%Autism

2%Metabolic

1%Pregnancy5%

Diabetes7%

Arthritis4%

Infant/Child Developent29%

Hypertension5%

Fibromyalgia2%

Weight Issues4%

Cancer1%

Sleep3%

Bronchitis1%

Head Injury1%

Menopause1%

Presenting Physical Health Issue

Page 15: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Presenting Behavioral Health Issue

Substance Abuse8%

Depression35%

Stressors13%

Parenting6%

Anger3%

Anxiety20%

ADHD5%

Developmental Disability2%

Grief/Loss3%

Thought Disorder

1% Personality Disorder1%

Trauma2%

ODD0%

RAD1%

Presenting Behavioral Health Issue

Page 16: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

“NCMH liaison” Role

45 contacts in September alone! Two IBH clinicians

Assigned to specific NCMH clinical teams Attend daily or weekly team meetings

Primary gatekeeper between NCMH and WCFHC Records requests Psychiatric consults Advocating for NCMH consumer’s physical health needs Overall care coordination *Success Story!!

A work in progress

Page 17: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

“NCMH liaison” Role

Co-located access at WCFHC site Full access screening is completed at WCFHC at

time of appointment with PCP *Success Story!!

Page 18: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

When Turbulence Hits….

Technology Difficult to do concurrent documentation

Two Separate Medical Records Medical Provider’s World View

Behavioral Health?......

To Screen or Not To Screen? Two different funding structures

Billing, coding questions – who is the “go to”person?

Page 19: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Next Steps

Record Review/Needs Assessment of mutual consumers/patients

Create collaborative patient/consumer PH and BH goals/outcomes

Identify specific populations and provide evidence based interventions

Securing primary care services for NCMH consumers with no PCP (on site or at FQHC)

Billing, Billing, Billing, Billing, Billing Expand – future sites

Page 20: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Questions?

Page 21: Integrated Behavioral Health In Newaygo County – Flying the Plane as we Build It

Sources

Robinson and Reiter 2007 Colton and Manderscheid 2006 Mauer 2006 Kroenke et al 1989 Karen Way 1999 Centers for Disease Control and Prevention 2005 Contact [email protected] for full citations