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TRANSCRIPT
4 – 6 June 2014, Berlin, Germany
European Facility Management Conference & 13th EuroFM Research Symposium
2014
Partners:Platinum Sponsor: Local Host:
Register now! www.efmc-conference.com/registration
With SiMultanEouS EngliSh-gERMan
tRanSlation at thE BuSinESS ConFEREnCE!
InnovationIntegrationVision
Innovation
Meet over 700 Facility Management executives from all over Europe and beyond!
organized bywww.efmc-conference.com
Welcome to EFMC 2014 in Berlin
EuroFM and the international Facility Management asso-ciation (iFMa) are honored to present the 2014 European Facility Management Conference – the most recognized, all- encompassing educational and networking event for facility management professionals in Europe.
In the wake of tremendous success of EFMC 2013 in Prague, the expectations for the 2014 conference are high, and we are certain to meet them with a high-quality event. As the host of EFMC 2014, the dynamic city of Berlin provides the perfect blend of history and modern culture for our delegates to ex-plore. We are grateful to the german Facility Management association (gEFMa) for its welcoming support in the organi-zation of our annual event in Germany.
In 2014 the conference focus is ”FM – innovation, integration, Vision”. The rapidly moving world poses new challenges that facility managers face in their complex work – from energy management to organizational transformation and demo-graphic changes. As the role of FM continuously increases in line with the new needs and demands of clients, innovation in FM provides a substantial boost for the new business models and integrated FM processes.
EFMC 2014 features two parallel business conference tracks, as well as two research tracks. Attendees are invited to par-ticipate in accompanying events such as the welcome recep-tion, student poster competitions, gala dinner, the EuroFM awards and the exhibition. Please join us as we gather in Berlin to learn from each other and foster our global network at EFMC 2014 on 4 – 6 June 2014.
We look forward to seeing you there.
Sincerely,
Who should attend
Board members, CEOs, senior management, decision makers and experts who have an interest in and responsibility for
Facility Management
Real Estate Management
Asset Management
Sustainability
Technical Services
Life Cycle Management
Energy Management
Architecture and Project Development
Building and Construction
Business Services and Infrastructure
from all industries, public administration, academia and press.
Ron van der Weerd, Chairman EuroFM
Jon Seller, IFMA Chair 2013 – 2014 Board of Directors
meet your colleagues at EFMC in Berlin
2
Phone: + 49 211 96 86 37 54
For further information please contact:
Stefanie KluckhuhnSenior Operations ManagerPhone: + 49 211 96 86 37 54Fax: + 49 211 96 86 47 54E-mail: [email protected]
www.efmc-conference.com
Welcome to EFMC 2014 in Berlin
EuroFM and the international Facility Management asso-ciation (iFMa) are honored to present the 2014 European Facility Management Conference – the most recognized, all- encompassing educational and networking event for facility management professionals in Europe.
In the wake of tremendous success of EFMC 2013 in Prague, the expectations for the 2014 conference are high, and we are certain to meet them with a high-quality event. As the host of EFMC 2014, the dynamic city of Berlin provides the perfect blend of history and modern culture for our delegates to ex-plore. We are grateful to the german Facility Management association (gEFMa) for its welcoming support in the organi-zation of our annual event in Germany.
In 2014 the conference focus is ”FM – innovation, integration, Vision”. The rapidly moving world poses new challenges that facility managers face in their complex work – from energy management to organizational transformation and demo-graphic changes. As the role of FM continuously increases in line with the new needs and demands of clients, innovation in FM provides a substantial boost for the new business models and integrated FM processes.
EFMC 2014 features two parallel business conference tracks, as well as two research tracks. Attendees are invited to par-ticipate in accompanying events such as the welcome recep-tion, student poster competitions, gala dinner, the EuroFM awards and the exhibition. Please join us as we gather in Berlin to learn from each other and foster our global network at EFMC 2014 on 4 – 6 June 2014.
We look forward to seeing you there.
Sincerely,
Who should attend
Board members, CEOs, senior management, decision makers and experts who have an interest in and responsibility for
Facility Management
Real Estate Management
Asset Management
Sustainability
Technical Services
Life Cycle Management
Energy Management
Architecture and Project Development
Building and Construction
Business Services and Infrastructure
from all industries, public administration, academia and press.
Ron van der Weerd, Chairman EuroFM
Jon Seller, IFMA Chair 2013 – 2014 Board of Directors
meet your colleagues at EFMC in Berlin
2
Phone: + 49 211 96 86 37 54
For further information please contact:
Stefanie KluckhuhnSenior Operations ManagerPhone: + 49 211 96 86 37 54Fax: + 49 211 96 86 47 54E-mail: [email protected]
www.efmc-conference.com
Program advisory group (Business Conference)C H a i R : Susanna Caravatti-Felchlin, University Hospital Zurich / EuroFM
adrian anderson, Hein ConsultingMarcel Broumels, Essent Jan Dunkelberg, Bilfinger Facility ServicesProf. Joachim hohmann, TU Kaiserslautern / IFMAgunnar Jentzen, ISS Facility Services AG / IFMAann loayza, IFMAProf. Michael May, HTW Berlin / GEFMAProf. alexander Redlein, TU Vienna / EuroFMnatalia Spartakova, informa exhibitions
Scientific Committee (Research Symposium)The Scientific committee conducted a double blind review process of all abstracts and papers
C H a i R : Prof Keith alexander, EuroFM, UK
Prof Per anker Jensen, DTU, DenmarkProf Kunibert lennerts, Karlsruhe Institute of Technology, GermanyDr Susanne Balslev nielsen, DTU, DenmarkProf Mark Mobach, Wageningen University, the NetherlandsProf lukas Windlinger, ZHAW, Switzerland
Review Panel
Prof torben Bernhold, University of Applied Sciences Muenster, Germanyassoc Prof Siri Blakstad, NTNU, Trondheim, NorwayDr Knut Boge, Oslo and Akershus College of Applied Sciences, NorwayDr inês Flores-Colen, Instituto Superior Técnico (IST) TU Lisbon, PortugalDr Brenda groen, Saxion University of Applied Sciences, the Netherlandsassoc Prof antje Junghans, NTNU, Trondheim, NorwayProf Keith Jones, Greenwich University, UKDr goran lindahl, Chalmers University, SwedenDr Margaret nelson, Bolton University, UKDr Suvi nenonen, Aalto University, Helsinki, FinlandProf alexander Redlein, TU Vienna, AustriaDr Matt tucker, Liverpool John Moores University, UKassoc Prof theo van der Voort, TU Delft, the NetherlandsProf thomas Wehrmuller, ZHAW, Switzerland
Moderators
Prof tore haugen, NTNU, Trondheim, NorwayProf Jan Brochner, Chalmers University, SwedenProf if Price, Sheffield Hallam University, UK
at a glance – Who we are
hosted by
EuroFM – European Facility Management Network
This is a network of more than 100 organisations based in over 20 European countries, all focused on facility management. They repre-sent professional (national) associa-
tions (22,000 members), education and research institutes (14,000 students) and corporate organisations (€ 110 billion turnover and 1,300,000 staff). EuroFM members are involved in an open exchange of information and experience through meetings, seminars and workshops, through collaboration in research projects and through development of joint education programmes. EuroFM’s mission is the advancement of knowledge in facility management in Europe and its application in practice, education and research.
For more information visit www.eurofm.org
iFMa – international Facility Management association
IFMA is the world’s largest and most widely recognized international as-sociation for facility management professionals, supporting more than
23,500 members in 94 countries. The association’s members, rep-resented in 130 chapters and 17 councils worldwide, manage more than 37 billion square feet of property and annually purchase more than US$100 billion in products and services. Formed in 1980, IFMA certifies professionals in facility management, conducts research, provides educational programs and produces World Workplace, the world’s largest facility management conference and exposition. To join and follow IFMA’s social media outlets online, visit the associa-tion’s LinkedIn, Facebook, YouTube and Twitter pages.
For more information visit www.ifma.org
organised by
informa exhibitions operates around 130 trade and consumer events in almost 40 cities across the globe. Our main office lo-cations are in London, Sao Paulo, Dubai, Düsseldorf, Singapore, Melbourne and Beijing. Each year across the group we bring to-gether approximately 1.1 million professionals from every corner of every continent, all looking to meet, network and engage in new business opportunities.
For more information visit www.informaexhibitions.com
3
www.efmc-conference.com
Phone: + 49 211 96 86 37 54
For further information please contact:
Stefanie KluckhuhnSenior Operations ManagerPhone: + 49 211 96 86 37 54Fax: + 49 211 96 86 47 54E-mail: [email protected]
4
EFMC Venues
Wednesday, 4 June 2014 , 6.30 pm
Welcome Reception at Capitol Yard golf lounge
The ice-breaking Welcome Reception will take place on June 4th at Capitol Yard Golf Lounge . The extraordinary location at the river Spree with a beautiful view of the Oberbaum Bridge makes the Capitol Yard Golf Lounge the ideal venue for this special get-together. Set in the heart of Berlin, the charming venue scores with individuality, from its elegant lounge environment to the “Spree-terrace,” available sunrise to sunset. The extraordinary yard combined with golfing opportunities is located in Berlins’ media district in an exciting neighborhood between MTV, Universal Music and the O2 World Berlin. Welcome Reception is included in the Conference ticket.
thursday, 5 June – Friday, 6 June 2014EFMC 2014 at andel’s hotel Berlinandel’s Hotel Berlin is one of the most prestigious conference hotels in the city and the German capital’s largest design hotel. Guests arriving at the 4-star hotel will be welcomed by a modern design with abundant light and exciting colour combinations. The magnificent sky.bar features specialty cocktails and a breathtaking panoramic view 60 metres above the ground. A spacious spa and wellness area, with a quiet terrace and a fitness studio, offers guests rest and relaxation. Thanks to the excellent public transport connections the venue is the perfect base for city tourists and business travelers.
thursday, 5 June 2014, 6.30 pm
gala DinnER at Classic Remise
Featuring industrial architecture and historic vehicles, the Classic Remise will guarantee a unique automotive and aesthetic experience – both the landmark building and the cars have been restored to me-ticulous detail. During the day, the sun rays crawl through the glass roof into all niches of the house, revealing the firm structure of brick stones and metal constructions, as well as traces of history left behind by times of war or relics like tramway trails. At night, architectural lights highlight the event areas, and the Classic Remise turns into a shining setting for glamourous events and festivities. limited seating. Book early for this splendid event.
www.efmc-conference.com
www.efmc-conference.comwww.efmc-conference.com
11 12Your Speakers and Moderators at the Business Conference
Keith Alexander Adrian Anderson
Stephen Ballesty
Gerard Beelen Hans-Jakob Berge
Joerg Birkel Marcel Broumels
Susanna Caravatti-Felchlin
Jeanie Chuo John Clark Saimon Conti Jos Duchamps Johnny Dunford Jan Dunkelberg Anatoly Egoshkin
Guido Hardkop
Gunnlaugur B. Hjartarson
Joachim Hohmann
Eystein C. Husebye
Rico Ineichen Kevin Janus Rune L. Johannessen
Satu Kankaala Katie King
Beatrice Kroll Giovanni La Bella
Markus Lehmann
Steve Lockwood
Rainer Machner David Martinez Michael May Stephanka Michalkova
Eckhart Morré Martin Oor David Rademacher
Alexander Redlein
Ted Ritter Heiko Roeloffs Fredrik Sandberg
Marc Séguinot
René Sigg Andriana Stancheva
Ondrej Strup Wayne Tantrum Torgeir Thorsnes
Tudor Trita Pat Turnbull Huseyin Uludag
Massimo Varani
Raymonda Verdyck
Johnny Voet Geoff Williams Erik Zimmer Alessandro Antonio Zizzari
IFMA Pre-Conference Events
CFM Exam PrepWorkshopWednesday June 4, 8.00 am – 4.00 pm Learn how to think like a CFM, gain the right per-spective and assess FM issues through systems thinking. The workshop is designed to assist facility professionals seeking certification with preparation for the competency-based examination. Instructors for the course are Certified Facility Managers® who have many years of facility management experience and can inspire participants’ confidence in their ability to successfully complete the examination, earning the distinction and privilege of being a CFM.
Contact details: IFMA, Member Service Team, [email protected] • Phone: +1 713 623 4362
IFMA Government Affairs MeetingWednesday June 4, 9.00 – 12.00 am
IFMA routinely engages with decision makers and stakeholders to provide indus-try perspective and information on issues effecting commercial buildings including energy efficiency, sustainability and work-force development. Now more than ever as decisions made in Brussels continue to impact the built environment it is critical that FM organizations work on a multina-tional level to shape public policy. Please join us to lean more about this important program. For additional information please contact Jeff Johnson, [email protected]
European IFMA Leaders ConferenceWednesday June 4, 1.00 – 4.00 pm
This half-day conference will provide IFMA chapter leaders with the opportu-nity to make connections, develop leadership skills and learn about resources available from IFMA. Con-ference highlights include: sharing chapter manage-ment best practices and IFMA’s Service Center of Excellence.
EuroFM Meetings
General Members meeting EuroFMFriday June 6, 4.30 – 6.00 pm
The meeting addresses policies and measures executed or planned by the Board of EuroFM that need approval by the members.
Contact details: Henri van de Laar, Association Manager, EuroFM, [email protected] • Phone: +31 6 24 13 88 41
Meeting of European FM Professors and EducatorsWednesday June 4, 10 .00 am – 4.00 pm
Venue: HTW University of Applied Sciences (Hochschule für Technik und Wirtschaft (HTW) Berlin), Building H, Wilhelminenhof-strasse 75A, 12459 Berlin
Under GEFMA initiative a meeting of leading academics in facility management is taking place in Berlin.
Contact: Prof Michael May, [email protected]
The venues for the events will soon be published on our website www.efmc-conference.com/side-events/
EuroFM Network group meetings: Wednesday June 4, 9.00 am – 4.00 pm
!
Board Meeting EuroFMWednesday June 4, 3.00 – 5.00 pm
Board Meeting EuroFM, not open for public
The Research Network Group (RNG) offers the members from research organisations and educational in-stitutions a platform for input and co-operation for high quality re-search and development work. Chair: Prof Keith Alexander, [email protected]
The Education Network Group (ENG) unites educators and stu-dents as well as professionals in-terested in academic FM training. The aim of the Group is to develop standards of education in FM throughout Europe and to facilitate an active FM education network. Chair: A.J.M. Otto, [email protected]
The Corporate Associates Group (CANG) unites commercial client and provider organisations ac-tive in the the field of facility management (internal or external/outsourced) and are operating on a national or international level. It is a special catego-ry of members that play an active role in various European activities and projects. Chair: Luis A. Morejon, [email protected]
Practice Network Group (PNG) brings together the national organizations representing practitioners in FM to form a European body of FM professionals and facilitate an exchange of national activities, developments and events. The PNG works with the ENG to define the requirements for professional education and cooperates with the RNG to define research subjects relevant to the FM practitioner. Chair: Susanna Caravatti-Felchlin, [email protected]
Contact: Henri van de Laar, Association Manager, [email protected] • Phone: +31 6 24 13 88 41
Side Events
www.efmc-conference.comwww.efmc-conference.com
Student Poster CompetitionsHear what the next generation has to say! Best student presentations are awarded.Categories:
1. TOPdesk Bachelor Poster Competition2. Master Poster Competition Contact: [email protected]
EFMC 2014: Elements
Study Tours
Get insights into the innovative technologies and state-of-the-art solutions by visiting some spectacular buildings
in Berlin on June 4, 2014. As part of the conference we offer visits to:
Nordic Embassies • German Ministry for Education and Research • Potsdamer Platz powered by
More info: www.efmc-conference.com/study-tours (limited number of places – prior registration required)
65
Learning Events
EuroFM Research WorkshopsWednesday June 4, 10.00 am – 4.30 pm
10.00 – 11.00 am Introductions and keynote • C H A I R : Prof Keith Alexander
11.00 am – 12.30 pm
Advancing knowledge in FMC H A I R : Prof Keith Alexander
Suvi Nenonen, Göran Lindahl and Per Anker JensenKnowledge Map of Facilities Management
Christian Coenen and Viola LäuppiAnalysis of FM research subjects: A quantitative investigation of academic facility management publications between 2006 and 2012
Margaret Nelson and Mohammad TammoFM research – evolution or stagnation
Higher education facilitiesC H A I R : Prof Mark Mobach
Pauliina Nurkka and Marjo PääskyvuoriA new way of working: the case of a multipurpose office room in Laurea UAS
Kaisa Airo Academic identieis and spatial narratives
Andrea PelzeterReporting Sustainability in Facility Management
12.30 – 1.30 pm Lunch
1.30 – 3.00 pm
FM research worldC H A I R : Prof Per Anker Jensen
Akarapong Katchamart and Danny Shiem-Shen ThenStrategic FM Procurement: an issue of aligning services to business needs
Tanut Waroonkin Post Occupancy Evaluation for Improving of Main Dormitories
Alexander RedleinFM East and West
Research in progressC H A I R : Prof Lukas Windlinger
Daniel Haas and Stefan JäschkeSafety and Security matters in FM
Olayinka Olaniyi, Andrew Smith, Champika Liyanage and Akintola AkintoyeFacilities Management Approach For Achieving Sustainability in Commercial Buildings in Nigeria.
Emma Zijlstra, Mark P. Mobach, Cees P. van der Schans and Mariët HagedoornFacilities Planning Promoting Efficient Space Use at Hospital Buildings
Vincent Gibson, Garrett Keenaghan, Martinus Van de Ruitenbeek and Paul EbbsDoes the implementation of Facilities Management (FM) influence the Value for Money (VfM) of an university during the construction phase and during the whole life cycle costing (WLCC) of an educational facility?
3.00 – 3.15 pm Coffee break
3.15 – 4.15 pm EuroFM Research Network Group Meeting(RNG members only)
Postgraduate Meeting
Round TablesDiscuss current and controversial topics under the guideline of our experienced moderators.
Business Conference and Research Symposium
offer value for all facility professionals.
Join the interactive discussions with our
international experts!
European FM Awards Ceremony
Celebrate the success of facility management
in Europe with us!
Supported by:
Categories:
1. Partners Across Borders
2. EuroFM Research Symposium – Best Paper Award
3. EuroFM Fellowships – first Fellows announced
4. European Researcher of
the Year Award
Contacts: [email protected]
Venue: HTW University of Applied Sciences (Hochschule für Technik und Wirtschaft (HTW) Berlin), Building H, Conference Room H001, Wilhelminenhofstrasse 75A, 12459 Berlin
4
EFMC Venues
Wednesday, 4 June 2014 , 6.30 pm
Welcome Reception at Capitol Yard golf lounge
The ice-breaking Welcome Reception will take place on June 4th at Capitol Yard Golf Lounge . The extraordinary location at the river Spree with a beautiful view of the Oberbaum Bridge makes the Capitol Yard Golf Lounge the ideal venue for this special get-together. Set in the heart of Berlin, the charming venue scores with individuality, from its elegant lounge environment to the “Spree-terrace,” available sunrise to sunset. The extraordinary yard combined with golfing opportunities is located in Berlins’ media district in an exciting neighborhood between MTV, Universal Music and the O2 World Berlin. Welcome Reception is included in the Conference ticket.
thursday, 5 June – Friday, 6 June 2014EFMC 2014 at andel’s hotel Berlinandel’s Hotel Berlin is one of the most prestigious conference hotels in the city and the German capital’s largest design hotel. Guests arriving at the 4-star hotel will be welcomed by a modern design with abundant light and exciting colour combinations. The magnificent sky.bar features specialty cocktails and a breathtaking panoramic view 60 metres above the ground. A spacious spa and wellness area, with a quiet terrace and a fitness studio, offers guests rest and relaxation. Thanks to the excellent public transport connections the venue is the perfect base for city tourists and business travelers.
thursday, 5 June 2014, 6.30 pm
gala DinnER at Classic Remise
Featuring industrial architecture and historic vehicles, the Classic Remise will guarantee a unique automotive and aesthetic experience – both the landmark building and the cars have been restored to me-ticulous detail. During the day, the sun rays crawl through the glass roof into all niches of the house, revealing the firm structure of brick stones and metal constructions, as well as traces of history left behind by times of war or relics like tramway trails. At night, architectural lights highlight the event areas, and the Classic Remise turns into a shining setting for glamourous events and festivities. limited seating. Book early for this splendid event.
www.efmc-conference.com
www.efmc-conference.comwww.efmc-conference.com
11 12Your Speakers and Moderators at the Business Conference
Keith Alexander Adrian Anderson
Stephen Ballesty
Gerard Beelen Hans-Jakob Berge
Joerg Birkel Marcel Broumels
Susanna Caravatti-Felchlin
Jeanie Chuo John Clark Saimon Conti Jos Duchamps Johnny Dunford Jan Dunkelberg Anatoly Egoshkin
Guido Hardkop
Gunnlaugur B. Hjartarson
Joachim Hohmann
Eystein C. Husebye
Rico Ineichen Kevin Janus Rune L. Johannessen
Satu Kankaala Katie King
Beatrice Kroll Giovanni La Bella
Markus Lehmann
Steve Lockwood
Rainer Machner David Martinez Michael May Stephanka Michalkova
Eckhart Morré Martin Oor David Rademacher
Alexander Redlein
Ted Ritter Heiko Roeloffs Fredrik Sandberg
Marc Séguinot
René Sigg Andriana Stancheva
Ondrej Strup Wayne Tantrum Torgeir Thorsnes
Tudor Trita Pat Turnbull Huseyin Uludag
Massimo Varani
Raymonda Verdyck
Johnny Voet Geoff Williams Erik Zimmer Alessandro Antonio Zizzari
IFMA Pre-Conference Events
CFM Exam PrepWorkshopWednesday June 4, 8.00 am – 4.00 pm Learn how to think like a CFM, gain the right per-spective and assess FM issues through systems thinking. The workshop is designed to assist facility professionals seeking certification with preparation for the competency-based examination. Instructors for the course are Certified Facility Managers® who have many years of facility management experience and can inspire participants’ confidence in their ability to successfully complete the examination, earning the distinction and privilege of being a CFM.
Contact details: IFMA, Member Service Team, [email protected] • Phone: +1 713 623 4362
IFMA Government Affairs MeetingWednesday June 4, 9.00 – 12.00 am
IFMA routinely engages with decision makers and stakeholders to provide indus-try perspective and information on issues effecting commercial buildings including energy efficiency, sustainability and work-force development. Now more than ever as decisions made in Brussels continue to impact the built environment it is critical that FM organizations work on a multina-tional level to shape public policy. Please join us to lean more about this important program. For additional information please contact Jeff Johnson, [email protected]
European IFMA Leaders ConferenceWednesday June 4, 1.00 – 4.00 pm
This half-day conference will provide IFMA chapter leaders with the opportu-nity to make connections, develop leadership skills and learn about resources available from IFMA. Con-ference highlights include: sharing chapter manage-ment best practices and IFMA’s Service Center of Excellence.
EuroFM Meetings
General Members meeting EuroFMFriday June 6, 4.30 – 6.00 pm
The meeting addresses policies and measures executed or planned by the Board of EuroFM that need approval by the members.
Contact details: Henri van de Laar, Association Manager, EuroFM, [email protected] • Phone: +31 6 24 13 88 41
Meeting of European FM Professors and EducatorsWednesday June 4, 10 .00 am – 4.00 pm
Venue: HTW University of Applied Sciences (Hochschule für Technik und Wirtschaft (HTW) Berlin), Building H, Wilhelminenhof-strasse 75A, 12459 Berlin
Under GEFMA initiative a meeting of leading academics in facility management is taking place in Berlin.
Contact: Prof Michael May, [email protected]
The venues for the events will soon be published on our website www.efmc-conference.com/side-events/
EuroFM Network group meetings: Wednesday June 4, 9.00 am – 4.00 pm
!
Board Meeting EuroFMWednesday June 4, 3.00 – 5.00 pm
Board Meeting EuroFM, not open for public
The Research Network Group (RNG) offers the members from research organisations and educational in-stitutions a platform for input and co-operation for high quality re-search and development work. Chair: Prof Keith Alexander, [email protected]
The Education Network Group (ENG) unites educators and stu-dents as well as professionals in-terested in academic FM training. The aim of the Group is to develop standards of education in FM throughout Europe and to facilitate an active FM education network. Chair: A.J.M. Otto, [email protected]
The Corporate Associates Group (CANG) unites commercial client and provider organisations ac-tive in the the field of facility management (internal or external/outsourced) and are operating on a national or international level. It is a special catego-ry of members that play an active role in various European activities and projects. Chair: Luis A. Morejon, [email protected]
Practice Network Group (PNG) brings together the national organizations representing practitioners in FM to form a European body of FM professionals and facilitate an exchange of national activities, developments and events. The PNG works with the ENG to define the requirements for professional education and cooperates with the RNG to define research subjects relevant to the FM practitioner. Chair: Susanna Caravatti-Felchlin, [email protected]
Contact: Henri van de Laar, Association Manager, [email protected] • Phone: +31 6 24 13 88 41
Side Events
www.efmc-conference.comwww.efmc-conference.com
Student Poster CompetitionsHear what the next generation has to say! Best student presentations are awarded.Categories:
1. TOPdesk Bachelor Poster Competition2. Master Poster Competition Contact: [email protected]
EFMC 2014: Elements
Study Tours
Get insights into the innovative technologies and state-of-the-art solutions by visiting some spectacular buildings
in Berlin on June 4, 2014. As part of the conference we offer visits to:
Nordic Embassies • German Ministry for Education and Research • Potsdamer Platz powered by
More info: www.efmc-conference.com/study-tours (limited number of places – prior registration required)
65
Learning Events
EuroFM Research WorkshopsWednesday June 4, 10.00 am – 4.30 pm
10.00 – 11.00 am Introductions and keynote • C H A I R : Prof Keith Alexander
11.00 am – 12.30 pm
Advancing knowledge in FMC H A I R : Prof Keith Alexander
Suvi Nenonen, Göran Lindahl and Per Anker JensenKnowledge Map of Facilities Management
Christian Coenen and Viola LäuppiAnalysis of FM research subjects: A quantitative investigation of academic facility management publications between 2006 and 2012
Margaret Nelson and Mohammad TammoFM research – evolution or stagnation
Higher education facilitiesC H A I R : Prof Mark Mobach
Pauliina Nurkka and Marjo PääskyvuoriA new way of working: the case of a multipurpose office room in Laurea UAS
Kaisa Airo Academic identieis and spatial narratives
Andrea PelzeterReporting Sustainability in Facility Management
12.30 – 1.30 pm Lunch
1.30 – 3.00 pm
FM research worldC H A I R : Prof Per Anker Jensen
Akarapong Katchamart and Danny Shiem-Shen ThenStrategic FM Procurement: an issue of aligning services to business needs
Tanut Waroonkin Post Occupancy Evaluation for Improving of Main Dormitories
Alexander RedleinFM East and West
Research in progressC H A I R : Prof Lukas Windlinger
Daniel Haas and Stefan JäschkeSafety and Security matters in FM
Olayinka Olaniyi, Andrew Smith, Champika Liyanage and Akintola AkintoyeFacilities Management Approach For Achieving Sustainability in Commercial Buildings in Nigeria.
Emma Zijlstra, Mark P. Mobach, Cees P. van der Schans and Mariët HagedoornFacilities Planning Promoting Efficient Space Use at Hospital Buildings
Vincent Gibson, Garrett Keenaghan, Martinus Van de Ruitenbeek and Paul EbbsDoes the implementation of Facilities Management (FM) influence the Value for Money (VfM) of an university during the construction phase and during the whole life cycle costing (WLCC) of an educational facility?
3.00 – 3.15 pm Coffee break
3.15 – 4.15 pm EuroFM Research Network Group Meeting(RNG members only)
Postgraduate Meeting
Round TablesDiscuss current and controversial topics under the guideline of our experienced moderators.
Business Conference and Research Symposium
offer value for all facility professionals.
Join the interactive discussions with our
international experts!
European FM Awards Ceremony
Celebrate the success of facility management
in Europe with us!
Supported by:
Categories:
1. Partners Across Borders
2. EuroFM Research Symposium – Best Paper Award
3. EuroFM Fellowships – first Fellows announced
4. European Researcher of
the Year Award
Contacts: [email protected]
Venue: HTW University of Applied Sciences (Hochschule für Technik und Wirtschaft (HTW) Berlin), Building H, Conference Room H001, Wilhelminenhofstrasse 75A, 12459 Berlin
12.30 – 13.30 Thematic Round Table hosted by CONJECT AG: Simplify your CAFM – SaaS solutions can help mitigate risks and enhance productivity throughout the whole Plan-Build-Operate lifecycle
Thematic Round Table hosted by RESO PARTNERS AG and Axon Active AG: Ownership in Business Process Management for Real Estate and FM; ensure quality, efficiency and compliance in your core processes
13.00 -16.00 TOPdesk Bachelor Poster Competition 2014 – Nomination (open to public)
Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
Session Modern Technology for optimizing FM M O D E R A T O R :
Prof. Michael May, Germany
Development and Vision: FM in special properties
M O D E R A T O R : Adrian Anderson, UK and Susanna Caravatti-Felchlin, Switzerland
FM Innovation
continued
Managing infrastructure and space
C H A I R : Assoc. Prof. Antje Junghans
13.30 – 14.00 Eystein C. Husebye, Norway, CEO of the Norwegian Facilities Management Association Torgeir Thorsnes, Norway, Department Director at StatsbyggLCC as an innovative decision tool through phases of engineering and lifecycle
cus on: tools for strategic property management
FM in Public Sector
Raymonda Verdyck, Belgium, CEO of GO! Education of the Flemish CommunitySchools of the future: IWMS implementation as a cornerstone in the strategic real estate management of public schools in FlandersGunnlaugur B. Hjartarson, Iceland, Department Director at Iceconsult Urban Innovation: Public FM and citizens engagement: case study of the city of Reykjavik
Rianne Appel-Meulenbroek,Bauke de Vries and MathieuWeggemanLayout mechanisms thatstimulate innovative behaviourof employees
Knut BogeFM soft service innovations – A complex and messy process
Herman Kok, Mark Mobach and Onno OmtaTowards an effective workspace design by end-users’ emancipation
Chun Sing Man and Hung Kit Joseph LaiSelection of Key Performance Indicators for Engineering Facilities in Commercial Buildings: A Focus Group Study in Hong Kong
Jens Helge Bossmann, Carolin Bahr and Kunibert LennertsMaintenance Expenditures of Technical Building Facilities in the Public Sector
Matti Sivunen, Jere Viljanen, Suvi Nenonen and Juho-Kusti KajanderEvidence-Based Design in Learning Environments: A practical framework for project briefing
14.05 – 14.35 Saimon Conti, Italy, Founder and CTO of BIM2FMO Implement an Immersive AR experience for maintenance operations in healthcare facilities
cus on: tools for FM in healthcare sector
A Work of Art: Facility Management in Museums
Martin Oor, Netherlands, Head of Facilities at Van Gogh MuseumSustainability and integrated FM in Dutch MuseumsErik Zimmer, Germany, Facility Management Administrator at the National Museums of BerlinProject ‘Future’: Standardized Facility Management System for The Museum Island in Berlin
14.40 – 15.10 Information Technology Council of IFMA: Ted Ritter, USA, Managing Partner at VerdecomKevin Janus, USA, Senior Project Manager at Computerized Facility IntegrationGeoff Williams, Canada, Facilities Director at Centre for Health and Safety Innovation”The Facility Manager’s Guide to Information Technology”. Setting Yourself up for Success: FM Technology Implementation Case Studies
cus on: Information Technology
FM in Energy Sector: Onsite and Offshore
Giovanni La Bella, Italy, Chief Operating Officer, EniServizi Massimo Varani, Italy, Corporate IWMS Manager, eFM Site Compliance: a ground-breaking approach to Facility Management
Rune L. Johannessen, Norway, Executive Director at EY Hans-Jakob Berge, Norway, Section Manager REFM at Aibel ASDevelopment and implementation of a holistic FM concept – lessons learned
15.10 – 16.00 Cof fee Break in the E xhib it ion Area
16.00 – 17.00 Jo int Research and Business Session
17.00 – 17.20EuroFM Partners Across Borders Awards: winners 2013.
Hüseyin Uludag, Turkey (Turk Telecom), Jos Duchamps, Belgium (PROCOS) and Tudor Trita, Romania (ARCHIBUS)
Each presentation is followed by a 5-minute Q& A , with t ime to reach your nex t session
Friday, 6 June 2014 Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
9.00 – 9.25 FM beyond the Borders of Europe
Introduction by: Prof. Alexander Redlein, Austria
Andras Bajai, Hungary, CEO at Thermo Control FM KftFM in the Middle East: opportunities, challenges and key steps to success
cus on: the Middle East
The Spirit of Innovation – FM out of the Box
Introduction by: Prof. Joachim Hohmann, Germany
Dr. Alessandro Antonio Zizzari, Italy, Team leader at Apphia s.r.l. From the seas to the ground: innovative transposi-tion from naval shipboard safety domain to an automation system for complex buildings
cus on: innovative engineering
Managing relations in FMC H A I R : Dr. Margaret Nelson
Christian Coenen and Paul NwannaDiscovering the Relationship Lifecycle in FM: Phases and Drivers of Client Value Perceptions
Ying Ying CuiRelationship value and relationship quality in FM
Arno Meerman, Vanessa Lellek and David SerbinIntroducing marketing and market research to FM firms: a conceptual framework for managing the change process
Facilities Information Management Systems
(FIMS)C H A I R : Prof. Torben Bernhold
Janek Götze, Christian-Andreas Schumann, Egon Müller and Michael MayFM Knowledge Modelling and Management by Means of Context Awareness and Augmented Reality
Prof. Dr.-Ing. Markus Kraemer and Benjamin Peris M. Sc. Usage of Geographic Information Systems (GIS) and Building Information Models (BIM) in Facility Management at Botanischer Garten Berlin
Giulia Carbonari and Keith JonesSustainable Facilities Management through Building Information Modelling
9.30 – 10.45 Panel discussion
Intergovernmental Workplace: FM in International Organizations
M O D E R A T O R : Pat Turnbull, USA
Gerard Beelen, Netherlands, Facility Manager, EuropolDr. Anatoly Egoshkin, Russia, Director of Logistics in charge of Buildings, Facility Management and Security, Council of EuropeMarc Sequinot, France, Head of unit Technical Services and Building Management of the Office for Infrastructure and Logistics, European Commission
Panel discussion FM Education and Professional Vision Worldwide
M O D E R A T O R S : Wayne Tantrum, UK and Prof. Alexander Redlein, Austria
Prof. Markus Lehmann, Germany, Head of Facility Management Program at Albstadt-Sigmaringen University, GEFMA Board member Stephen Ballesty, Australia, Director at Rider Levett Bucknall & former Chair of IFMA Foundation Steve Lockwood, USA, Director of Academic Affairs Department at IFMA Foundation Dr. David Martinez, Spain, Global Director at FMHOUSE Ondrej Strup/Stepanka Michalkova, Czech Republic, Hein Consulting
Thursday, 5 June 20148.00 – 9.00 Registrat ion and Check-in
9.00 – 9.15 Welcome Notes IFMA , EuroFM and GEFMA
9.15 – 9.35 Johnny Dunford, Global Commercial Property Director of RICS: Royal Institution of Chartered Surveyors, UKHow to ensure FM adds real value at the strategic level
9.35 – 9.55 Opening Keynote: to be announced
10.00 – 10.45 Cof fee Break and Net work ing in the E xhib it ion Area
10.45 – 13.00 Master Student Poster Competition 2014 – Nomination (open to public)
Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
Session Strategic Integrated FMM O D E R A T O R :
Prof. Joachim Hohmann, Germany
FM and Real EstateM O D E R A T O R :
Jan Dunkelberg, Germany
FM Innovation (One day workshop)
C H A I R : Prof. Mark Mobach
Managing people and organizations
C H A I R : Dr. Margaret Nelson
10.45 – 11.10 Dr. Guido Hardkop, Germany, Team Leader FM Consulting at Drees & Som-mer, GEFMA Regional Lounge Coordinator Sustainable Business Strategy – FM's Impact on Company's Targets
cus on: commerce/banks/insurance sector
Joel Birkel, Germany, Head of Corporate Real Estate Management at TelefonicaDr. Eckhart Morré, Germany, Managing Director of Bilfinger HSG Facility Management GmbHDriving holistic real estate solutions for the future
cus on: telecommunications sectorMark Mobach, Herman Kok, Jennifer Konkol and Guilia NardelliFacility Management Innovation
Myra van Esch-BussemakersEvidence-based design in hospitals
Brenda GroenContribution of facility management to hospital(ity) issues
Hester van Sprang, Ruth Pijls-Hoekstra and Geertje TonnaerHow to increase meal experience in nursing homes?
Arrien Termaat, Hester Van Sprang and Brenda GroenWorkspace 2020 – Club, Hub and Cowork space: businessmodels for optimal FM supportfor office workers in 2020
11.15 – 11.40 Rico Ineichen, Switzerland, Consultant at RESO PartnersService Delivery Models and Impact on intelligent Client Organization.
cus on: internal FM organization
René Sigg, Switzerland, Board member of IFMA Switzerland, Managing Director at Intep – Integrale PlanungFM-oriented building design and construction
cus on: real estate in the industry and public sector
11.45 – 12.10 Fredrik Sandberg, Sweden, Contract Director at Coor Service Management Optimizing Life Cycle Cost in Public – Private Partnership projects by early involvement of FM-provider: case study of Karolinska University Hospital in Solna
cus on: PPP in healthcare sector
Beatrice Kroll, Germany, Director Financial Real Estate of Infineon FM from the start: conducting pragmatic and compliant construction projects
cus on: real estate in semi conductors industry sector
12.10 – 13.40 Lunch Break
Provider of simultaneous translation in the business conference
www.efmc-conference.com
7-10
10.45 – 11.30 Cof fee Break in the E xhib i t ion Area
Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
Session Workplace VisionsM O D E R A T O R :
Marcel Broumels, the Netherlands
Advancing Sustainability M O D E R A T O R :
Gunnar Jentzen, Switzerland
Sustainability in FMC H A I R :
Dr. Susanne Nielsen
Added value of FMC H A I R :
Prof. Per Anker Jensen
11.30 – 11.55 Jeanie Chuo, UK, Global Head of Workplace Solutions & Strategy at Deutsche BankCRE Strategy enables organisational cultural change – Supporting db Values
cus on: banking sector
John Clark, USA, Smarter Infrastructure Manager, IBMUsing Big Data to Optimize Facility Energy Across IBM
cus on: FM in technology and computer sector
Robert Eriksson, Suvi Nenonen, Göran Lindahl, Antje Junghans and Susan Belslev NielsenSustainable Retrofitting Nordic University Campuses
Stefan Jäschke and Markus Hubbuch The energy management equation
Thomas Berker, Helen Jøsok Gansmo and Antje JunghansMethodologies for Improvement of Non-residential buildings’ Daily Energy-efficiency Reliability (MINDER)
Theo van der Voordt and Per Anker JensenAdding Value by FM: an exploration of management practice in the Netherlands and Denmark
Daniel von Felten, Manuel Böhm, Christian Coenen and Gregory MeierIdentity and image of FM: Two sides of a coin to promote value of FM
Feike Bergsma, Doranne Gerritse and Brenda GroenExploration of added value concepts in facilities management practice: learning from financial institutes
12.00 – 12.25 Johnny Voet, Belgium, Head of Facilities at Belgian PostAgility: preparing your facility operations for constant change
cus on: FM in logistics sector
Andriana Stancheva, Bulgaria, Legal Advisor at Bulgarian Facility Management Association, Chief In-house Lawyer at Landmark Property ManagementSafe Property And Safe Environment Through Legal Protection For Service Charge
cus on: FM legal aspects
12.30 – 12.55 Rainer Machner, Germany, Concept Development Manager at Saint-Gobain EcophonHeiko Roeloffs, Germany, Head of Project Management Office/PMO at Sumitomo Electric Bordnetze GmbHEnergy efficiency and new sustainable offices: compromising with employee comfort?
cus on: workspace acoustics
Satu Kankaala, Finland, Development Manager at Aalto University PropertiesRoadmap 2030: campus with self-sufficiency in energy
cus on: FM in education sector
13.00 – 14.30 Lunch Break
13.30 – 14.30 Thematic Round Table hosted by Ecophon: Tools to make sure the acoustics works well in offices – for better performance, satisfaction, stress levels and general well-being
14.30 – 15:00 Closing KeynoteDavid Rademacher, Head of Operations Europe, Middle East and Africa for General Services, Security and Real Estate of BMW Group
15.00 – 15.3015.30 – 15.4515.45 – 16.00
Student Poster Competition FinalistsPresentation Destination EFMC 2015
Announcement of the Students Awards and Closing Remarks
16.00 – 17.00 Get-together : end of EFMC 2014
Each presentation is followed by a 5-minute Q& A , with t ime to reach your nex t session
Natalia Spartakova, Conference Manager Phone: + 49 211 96 86 37 57E-mail: [email protected]
12.30 – 13.30 Thematic Round Table hosted by CONJECT AG: Simplify your CAFM – SaaS solutions can help mitigate risks and enhance productivity throughout the whole Plan-Build-Operate lifecycle
Thematic Round Table hosted by RESO PARTNERS AG and Axon Active AG: Ownership in Business Process Management for Real Estate and FM; ensure quality, efficiency and compliance in your core processes
13.00 -16.00 TOPdesk Bachelor Poster Competition 2014 – Nomination (open to public)
Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
Session Modern Technology for optimizing FM M O D E R A T O R :
Prof. Michael May, Germany
Development and Vision: FM in special properties
M O D E R A T O R : Adrian Anderson, UK and Susanna Caravatti-Felchlin, Switzerland
FM Innovation
continued
Managing infrastructure and space
C H A I R : Assoc. Prof. Antje Junghans
13.30 – 14.00 Eystein C. Husebye, Norway, CEO of the Norwegian Facilities Management Association Torgeir Thorsnes, Norway, Department Director at StatsbyggLCC as an innovative decision tool through phases of engineering and lifecycle
cus on: tools for strategic property management
FM in Public Sector
Raymonda Verdyck, Belgium, CEO of GO! Education of the Flemish CommunitySchools of the future: IWMS implementation as a cornerstone in the strategic real estate management of public schools in FlandersGunnlaugur B. Hjartarson, Iceland, Department Director at Iceconsult Urban Innovation: Public FM and citizens engagement: case study of the city of Reykjavik
Rianne Appel-Meulenbroek,Bauke de Vries and MathieuWeggemanLayout mechanisms thatstimulate innovative behaviourof employees
Knut BogeFM soft service innovations – A complex and messy process
Herman Kok, Mark Mobach and Onno OmtaTowards an effective workspace design by end-users’ emancipation
Chun Sing Man and Hung Kit Joseph LaiSelection of Key Performance Indicators for Engineering Facilities in Commercial Buildings: A Focus Group Study in Hong Kong
Jens Helge Bossmann, Carolin Bahr and Kunibert LennertsMaintenance Expenditures of Technical Building Facilities in the Public Sector
Matti Sivunen, Jere Viljanen, Suvi Nenonen and Juho-Kusti KajanderEvidence-Based Design in Learning Environments: A practical framework for project briefing
14.05 – 14.35 Saimon Conti, Italy, Founder and CTO of BIM2FMO Implement an Immersive AR experience for maintenance operations in healthcare facilities
cus on: tools for FM in healthcare sector
A Work of Art: Facility Management in Museums
Martin Oor, Netherlands, Head of Facilities at Van Gogh MuseumSustainability and integrated FM in Dutch MuseumsErik Zimmer, Germany, Facility Management Administrator at the National Museums of BerlinProject ‘Future’: Standardized Facility Management System for The Museum Island in Berlin
14.40 – 15.10 Information Technology Council of IFMA: Ted Ritter, USA, Managing Partner at VerdecomKevin Janus, USA, Senior Project Manager at Computerized Facility IntegrationGeoff Williams, Canada, Facilities Director at Centre for Health and Safety Innovation”The Facility Manager’s Guide to Information Technology”. Setting Yourself up for Success: FM Technology Implementation Case Studies
cus on: Information Technology
FM in Energy Sector: Onsite and Offshore
Giovanni La Bella, Italy, Chief Operating Officer, EniServizi Massimo Varani, Italy, Corporate IWMS Manager, eFM Site Compliance: a ground-breaking approach to Facility Management
Rune L. Johannessen, Norway, Executive Director at EY Hans-Jakob Berge, Norway, Section Manager REFM at Aibel ASDevelopment and implementation of a holistic FM concept – lessons learned
15.10 – 16.00 Cof fee Break in the E xhib it ion Area
16.00 – 17.00 Jo int Research and Business Session
17.00 – 17.20EuroFM Partners Across Borders Awards: winners 2013.
Hüseyin Uludag, Turkey (Turk Telecom), Jos Duchamps, Belgium (PROCOS) and Tudor Trita, Romania (ARCHIBUS)
Each presentation is followed by a 5-minute Q& A , with t ime to reach your nex t session
Friday, 6 June 2014 Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
9.00 – 9.25 FM beyond the Borders of Europe
Introduction by: Prof. Alexander Redlein, Austria
Andras Bajai, Hungary, CEO at Thermo Control FM KftFM in the Middle East: opportunities, challenges and key steps to success
cus on: the Middle East
The Spirit of Innovation – FM out of the Box
Introduction by: Prof. Joachim Hohmann, Germany
Dr. Alessandro Antonio Zizzari, Italy, Team leader at Apphia s.r.l. From the seas to the ground: innovative transposi-tion from naval shipboard safety domain to an automation system for complex buildings
cus on: innovative engineering
Managing relations in FMC H A I R : Dr. Margaret Nelson
Christian Coenen and Paul NwannaDiscovering the Relationship Lifecycle in FM: Phases and Drivers of Client Value Perceptions
Ying Ying CuiRelationship value and relationship quality in FM
Arno Meerman, Vanessa Lellek and David SerbinIntroducing marketing and market research to FM firms: a conceptual framework for managing the change process
Facilities Information Management Systems
(FIMS)C H A I R : Prof. Torben Bernhold
Janek Götze, Christian-Andreas Schumann, Egon Müller and Michael MayFM Knowledge Modelling and Management by Means of Context Awareness and Augmented Reality
Prof. Dr.-Ing. Markus Kraemer and Benjamin Peris M. Sc. Usage of Geographic Information Systems (GIS) and Building Information Models (BIM) in Facility Management at Botanischer Garten Berlin
Giulia Carbonari and Keith JonesSustainable Facilities Management through Building Information Modelling
9.30 – 10.45 Panel discussion
Intergovernmental Workplace: FM in International Organizations
M O D E R A T O R : Pat Turnbull, USA
Gerard Beelen, Netherlands, Facility Manager, EuropolDr. Anatoly Egoshkin, Russia, Director of Logistics in charge of Buildings, Facility Management and Security, Council of EuropeMarc Sequinot, France, Head of unit Technical Services and Building Management of the Office for Infrastructure and Logistics, European Commission
Panel discussion FM Education and Professional Vision Worldwide
M O D E R A T O R S : Wayne Tantrum, UK and Prof. Alexander Redlein, Austria
Prof. Markus Lehmann, Germany, Head of Facility Management Program at Albstadt-Sigmaringen University, GEFMA Board member Stephen Ballesty, Australia, Director at Rider Levett Bucknall & former Chair of IFMA Foundation Steve Lockwood, USA, Director of Academic Affairs Department at IFMA Foundation Dr. David Martinez, Spain, Global Director at FMHOUSE Ondrej Strup/Stepanka Michalkova, Czech Republic, Hein Consulting
Thursday, 5 June 20148.00 – 9.00 Registrat ion and Check-in
9.00 – 9.15 Welcome Notes IFMA , EuroFM and GEFMA
9.15 – 9.35 Johnny Dunford, Global Commercial Property Director of RICS: Royal Institution of Chartered Surveyors, UKHow to ensure FM adds real value at the strategic level
9.35 – 9.55 Opening Keynote: to be announced
10.00 – 10.45 Cof fee Break and Net work ing in the E xhib it ion Area
10.45 – 13.00 Master Student Poster Competition 2014 – Nomination (open to public)
Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
Session Strategic Integrated FMM O D E R A T O R :
Prof. Joachim Hohmann, Germany
FM and Real EstateM O D E R A T O R :
Jan Dunkelberg, Germany
FM Innovation (One day workshop)
C H A I R : Prof. Mark Mobach
Managing people and organizations
C H A I R : Dr. Margaret Nelson
10.45 – 11.10 Dr. Guido Hardkop, Germany, Team Leader FM Consulting at Drees & Som-mer, GEFMA Regional Lounge Coordinator Sustainable Business Strategy – FM's Impact on Company's Targets
cus on: commerce/banks/insurance sector
Joel Birkel, Germany, Head of Corporate Real Estate Management at TelefonicaDr. Eckhart Morré, Germany, Managing Director of Bilfinger HSG Facility Management GmbHDriving holistic real estate solutions for the future
cus on: telecommunications sectorMark Mobach, Herman Kok, Jennifer Konkol and Guilia NardelliFacility Management Innovation
Myra van Esch-BussemakersEvidence-based design in hospitals
Brenda GroenContribution of facility management to hospital(ity) issues
Hester van Sprang, Ruth Pijls-Hoekstra and Geertje TonnaerHow to increase meal experience in nursing homes?
Arrien Termaat, Hester Van Sprang and Brenda GroenWorkspace 2020 – Club, Hub and Cowork space: businessmodels for optimal FM supportfor office workers in 2020
11.15 – 11.40 Rico Ineichen, Switzerland, Consultant at RESO PartnersService Delivery Models and Impact on intelligent Client Organization.
cus on: internal FM organization
René Sigg, Switzerland, Board member of IFMA Switzerland, Managing Director at Intep – Integrale PlanungFM-oriented building design and construction
cus on: real estate in the industry and public sector
11.45 – 12.10 Fredrik Sandberg, Sweden, Contract Director at Coor Service Management Optimizing Life Cycle Cost in Public – Private Partnership projects by early involvement of FM-provider: case study of Karolinska University Hospital in Solna
cus on: PPP in healthcare sector
Beatrice Kroll, Germany, Director Financial Real Estate of Infineon FM from the start: conducting pragmatic and compliant construction projects
cus on: real estate in semi conductors industry sector
12.10 – 13.40 Lunch Break
Provider of simultaneous translation in the business conference
www.efmc-conference.com
7-10
10.45 – 11.30 Cof fee Break in the E xhib i t ion Area
Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
Session Workplace VisionsM O D E R A T O R :
Marcel Broumels, the Netherlands
Advancing Sustainability M O D E R A T O R :
Gunnar Jentzen, Switzerland
Sustainability in FMC H A I R :
Dr. Susanne Nielsen
Added value of FMC H A I R :
Prof. Per Anker Jensen
11.30 – 11.55 Jeanie Chuo, UK, Global Head of Workplace Solutions & Strategy at Deutsche BankCRE Strategy enables organisational cultural change – Supporting db Values
cus on: banking sector
John Clark, USA, Smarter Infrastructure Manager, IBMUsing Big Data to Optimize Facility Energy Across IBM
cus on: FM in technology and computer sector
Robert Eriksson, Suvi Nenonen, Göran Lindahl, Antje Junghans and Susan Belslev NielsenSustainable Retrofitting Nordic University Campuses
Stefan Jäschke and Markus Hubbuch The energy management equation
Thomas Berker, Helen Jøsok Gansmo and Antje JunghansMethodologies for Improvement of Non-residential buildings’ Daily Energy-efficiency Reliability (MINDER)
Theo van der Voordt and Per Anker JensenAdding Value by FM: an exploration of management practice in the Netherlands and Denmark
Daniel von Felten, Manuel Böhm, Christian Coenen and Gregory MeierIdentity and image of FM: Two sides of a coin to promote value of FM
Feike Bergsma, Doranne Gerritse and Brenda GroenExploration of added value concepts in facilities management practice: learning from financial institutes
12.00 – 12.25 Johnny Voet, Belgium, Head of Facilities at Belgian PostAgility: preparing your facility operations for constant change
cus on: FM in logistics sector
Andriana Stancheva, Bulgaria, Legal Advisor at Bulgarian Facility Management Association, Chief In-house Lawyer at Landmark Property ManagementSafe Property And Safe Environment Through Legal Protection For Service Charge
cus on: FM legal aspects
12.30 – 12.55 Rainer Machner, Germany, Concept Development Manager at Saint-Gobain EcophonHeiko Roeloffs, Germany, Head of Project Management Office/PMO at Sumitomo Electric Bordnetze GmbHEnergy efficiency and new sustainable offices: compromising with employee comfort?
cus on: workspace acoustics
Satu Kankaala, Finland, Development Manager at Aalto University PropertiesRoadmap 2030: campus with self-sufficiency in energy
cus on: FM in education sector
13.00 – 14.30 Lunch Break
13.30 – 14.30 Thematic Round Table hosted by Ecophon: Tools to make sure the acoustics works well in offices – for better performance, satisfaction, stress levels and general well-being
14.30 – 15:00 Closing KeynoteDavid Rademacher, Head of Operations Europe, Middle East and Africa for General Services, Security and Real Estate of BMW Group
15.00 – 15.3015.30 – 15.4515.45 – 16.00
Student Poster Competition FinalistsPresentation Destination EFMC 2015
Announcement of the Students Awards and Closing Remarks
16.00 – 17.00 Get-together : end of EFMC 2014
Each presentation is followed by a 5-minute Q& A , with t ime to reach your nex t session
Natalia Spartakova, Conference Manager Phone: + 49 211 96 86 37 57E-mail: [email protected]
12.30 – 13.30 Thematic Round Table hosted by CONJECT AG: Simplify your CAFM – SaaS solutions can help mitigate risks and enhance productivity throughout the whole Plan-Build-Operate lifecycle
Thematic Round Table hosted by RESO PARTNERS AG and Axon Active AG: Ownership in Business Process Management for Real Estate and FM; ensure quality, efficiency and compliance in your core processes
13.00 -16.00 TOPdesk Bachelor Poster Competition 2014 – Nomination (open to public)
Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
Session Modern Technology for optimizing FM M O D E R A T O R :
Prof. Michael May, Germany
Development and Vision: FM in special properties
M O D E R A T O R : Adrian Anderson, UK and Susanna Caravatti-Felchlin, Switzerland
FM Innovation
continued
Managing infrastructure and space
C H A I R : Assoc. Prof. Antje Junghans
13.30 – 14.00 Eystein C. Husebye, Norway, CEO of the Norwegian Facilities Management Association Torgeir Thorsnes, Norway, Department Director at StatsbyggLCC as an innovative decision tool through phases of engineering and lifecycle
cus on: tools for strategic property management
FM in Public Sector
Raymonda Verdyck, Belgium, CEO of GO! Education of the Flemish CommunitySchools of the future: IWMS implementation as a cornerstone in the strategic real estate management of public schools in FlandersGunnlaugur B. Hjartarson, Iceland, Department Director at Iceconsult Urban Innovation: Public FM and citizens engagement: case study of the city of Reykjavik
Rianne Appel-Meulenbroek,Bauke de Vries and MathieuWeggemanLayout mechanisms thatstimulate innovative behaviourof employees
Knut BogeFM soft service innovations – A complex and messy process
Herman Kok, Mark Mobach and Onno OmtaTowards an effective workspace design by end-users’ emancipation
Chun Sing Man and Hung Kit Joseph LaiSelection of Key Performance Indicators for Engineering Facilities in Commercial Buildings: A Focus Group Study in Hong Kong
Jens Helge Bossmann, Carolin Bahr and Kunibert LennertsMaintenance Expenditures of Technical Building Facilities in the Public Sector
Matti Sivunen, Jere Viljanen, Suvi Nenonen and Juho-Kusti KajanderEvidence-Based Design in Learning Environments: A practical framework for project briefing
14.05 – 14.35 Saimon Conti, Italy, Founder and CTO of BIM2FMO Implement an Immersive AR experience for maintenance operations in healthcare facilities
cus on: tools for FM in healthcare sector
A Work of Art: Facility Management in Museums
Martin Oor, Netherlands, Head of Facilities at Van Gogh MuseumSustainability and integrated FM in Dutch MuseumsErik Zimmer, Germany, Facility Management Administrator at the National Museums of BerlinProject ‘Future’: Standardized Facility Management System for The Museum Island in Berlin
14.40 – 15.10 Information Technology Council of IFMA: Ted Ritter, USA, Managing Partner at VerdecomKevin Janus, USA, Senior Project Manager at Computerized Facility IntegrationGeoff Williams, Canada, Facilities Director at Centre for Health and Safety Innovation”The Facility Manager’s Guide to Information Technology”. Setting Yourself up for Success: FM Technology Implementation Case Studies
cus on: Information Technology
FM in Energy Sector: Onsite and Offshore
Giovanni La Bella, Italy, Chief Operating Officer, EniServizi Massimo Varani, Italy, Corporate IWMS Manager, eFM Site Compliance: a ground-breaking approach to Facility Management
Rune L. Johannessen, Norway, Executive Director at EY Hans-Jakob Berge, Norway, Section Manager REFM at Aibel ASDevelopment and implementation of a holistic FM concept – lessons learned
15.10 – 16.00 Cof fee Break in the E xhib it ion Area
16.00 – 17.00 Jo int Research and Business Session
17.00 – 17.20EuroFM Partners Across Borders Awards: winners 2013.
Hüseyin Uludag, Turkey (Turk Telecom), Jos Duchamps, Belgium (PROCOS) and Tudor Trita, Romania (ARCHIBUS)
Each presentation is followed by a 5-minute Q& A , with t ime to reach your nex t session
Friday, 6 June 2014 Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
9.00 – 9.25 FM beyond the Borders of Europe
Introduction by: Prof. Alexander Redlein, Austria
Andras Bajai, Hungary, CEO at Thermo Control FM KftFM in the Middle East: opportunities, challenges and key steps to success
cus on: the Middle East
The Spirit of Innovation – FM out of the Box
Introduction by: Prof. Joachim Hohmann, Germany
Dr. Alessandro Antonio Zizzari, Italy, Team leader at Apphia s.r.l. From the seas to the ground: innovative transposi-tion from naval shipboard safety domain to an automation system for complex buildings
cus on: innovative engineering
Managing relations in FMC H A I R : Dr. Margaret Nelson
Christian Coenen and Paul NwannaDiscovering the Relationship Lifecycle in FM: Phases and Drivers of Client Value Perceptions
Ying Ying CuiRelationship value and relationship quality in FM
Arno Meerman, Vanessa Lellek and David SerbinIntroducing marketing and market research to FM firms: a conceptual framework for managing the change process
Facilities Information Management Systems
(FIMS)C H A I R : Prof. Torben Bernhold
Janek Götze, Christian-Andreas Schumann, Egon Müller and Michael MayFM Knowledge Modelling and Management by Means of Context Awareness and Augmented Reality
Prof. Dr.-Ing. Markus Kraemer and Benjamin Peris M. Sc. Usage of Geographic Information Systems (GIS) and Building Information Models (BIM) in Facility Management at Botanischer Garten Berlin
Giulia Carbonari and Keith JonesSustainable Facilities Management through Building Information Modelling
9.30 – 10.45 Panel discussion
Intergovernmental Workplace: FM in International Organizations
M O D E R A T O R : Pat Turnbull, USA
Gerard Beelen, Netherlands, Facility Manager, EuropolDr. Anatoly Egoshkin, Russia, Director of Logistics in charge of Buildings, Facility Management and Security, Council of EuropeMarc Sequinot, France, Head of unit Technical Services and Building Management of the Office for Infrastructure and Logistics, European Commission
Panel discussion FM Education and Professional Vision Worldwide
M O D E R A T O R S : Wayne Tantrum, UK and Prof. Alexander Redlein, Austria
Prof. Markus Lehmann, Germany, Head of Facility Management Program at Albstadt-Sigmaringen University, GEFMA Board member Stephen Ballesty, Australia, Director at Rider Levett Bucknall & former Chair of IFMA Foundation Steve Lockwood, USA, Director of Academic Affairs Department at IFMA Foundation Dr. David Martinez, Spain, Global Director at FMHOUSE Ondrej Strup/Stepanka Michalkova, Czech Republic, Hein Consulting
Thursday, 5 June 20148.00 – 9.00 Registrat ion and Check-in
9.00 – 9.15 Welcome Notes IFMA , EuroFM and GEFMA
9.15 – 9.35 Johnny Dunford, Global Commercial Property Director of RICS: Royal Institution of Chartered Surveyors, UKHow to ensure FM adds real value at the strategic level
9.35 – 9.55 Opening Keynote: to be announced
10.00 – 10.45 Cof fee Break and Net work ing in the E xhib it ion Area
10.45 – 13.00 Master Student Poster Competition 2014 – Nomination (open to public)
Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
Session Strategic Integrated FMM O D E R A T O R :
Prof. Joachim Hohmann, Germany
FM and Real EstateM O D E R A T O R :
Jan Dunkelberg, Germany
FM Innovation (One day workshop)
C H A I R : Prof. Mark Mobach
Managing people and organizations
C H A I R : Dr. Margaret Nelson
10.45 – 11.10 Dr. Guido Hardkop, Germany, Team Leader FM Consulting at Drees & Som-mer, GEFMA Regional Lounge Coordinator Sustainable Business Strategy – FM's Impact on Company's Targets
cus on: commerce/banks/insurance sector
Joel Birkel, Germany, Head of Corporate Real Estate Management at TelefonicaDr. Eckhart Morré, Germany, Managing Director of Bilfinger HSG Facility Management GmbHDriving holistic real estate solutions for the future
cus on: telecommunications sectorMark Mobach, Herman Kok, Jennifer Konkol and Guilia NardelliFacility Management Innovation
Myra van Esch-BussemakersEvidence-based design in hospitals
Brenda GroenContribution of facility management to hospital(ity) issues
Hester van Sprang, Ruth Pijls-Hoekstra and Geertje TonnaerHow to increase meal experience in nursing homes?
Arrien Termaat, Hester Van Sprang and Brenda GroenWorkspace 2020 – Club, Hub and Cowork space: businessmodels for optimal FM supportfor office workers in 2020
11.15 – 11.40 Rico Ineichen, Switzerland, Consultant at RESO PartnersService Delivery Models and Impact on intelligent Client Organization.
cus on: internal FM organization
René Sigg, Switzerland, Board member of IFMA Switzerland, Managing Director at Intep – Integrale PlanungFM-oriented building design and construction
cus on: real estate in the industry and public sector
11.45 – 12.10 Fredrik Sandberg, Sweden, Contract Director at Coor Service Management Optimizing Life Cycle Cost in Public – Private Partnership projects by early involvement of FM-provider: case study of Karolinska University Hospital in Solna
cus on: PPP in healthcare sector
Beatrice Kroll, Germany, Director Financial Real Estate of Infineon FM from the start: conducting pragmatic and compliant construction projects
cus on: real estate in semi conductors industry sector
12.10 – 13.40 Lunch Break
Provider of simultaneous translation in the business conference
www.efmc-conference.com
7-10
10.45 – 11.30 Cof fee Break in the E xhib i t ion Area
Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
Session Workplace VisionsM O D E R A T O R :
Marcel Broumels, the Netherlands
Advancing Sustainability M O D E R A T O R :
Gunnar Jentzen, Switzerland
Sustainability in FMC H A I R :
Dr. Susanne Nielsen
Added value of FMC H A I R :
Prof. Per Anker Jensen
11.30 – 11.55 Jeanie Chuo, UK, Global Head of Workplace Solutions & Strategy at Deutsche BankCRE Strategy enables organisational cultural change – Supporting db Values
cus on: banking sector
John Clark, USA, Smarter Infrastructure Manager, IBMUsing Big Data to Optimize Facility Energy Across IBM
cus on: FM in technology and computer sector
Robert Eriksson, Suvi Nenonen, Göran Lindahl, Antje Junghans and Susan Belslev NielsenSustainable Retrofitting Nordic University Campuses
Stefan Jäschke and Markus Hubbuch The energy management equation
Thomas Berker, Helen Jøsok Gansmo and Antje JunghansMethodologies for Improvement of Non-residential buildings’ Daily Energy-efficiency Reliability (MINDER)
Theo van der Voordt and Per Anker JensenAdding Value by FM: an exploration of management practice in the Netherlands and Denmark
Daniel von Felten, Manuel Böhm, Christian Coenen and Gregory MeierIdentity and image of FM: Two sides of a coin to promote value of FM
Feike Bergsma, Doranne Gerritse and Brenda GroenExploration of added value concepts in facilities management practice: learning from financial institutes
12.00 – 12.25 Johnny Voet, Belgium, Head of Facilities at Belgian PostAgility: preparing your facility operations for constant change
cus on: FM in logistics sector
Andriana Stancheva, Bulgaria, Legal Advisor at Bulgarian Facility Management Association, Chief In-house Lawyer at Landmark Property ManagementSafe Property And Safe Environment Through Legal Protection For Service Charge
cus on: FM legal aspects
12.30 – 12.55 Rainer Machner, Germany, Concept Development Manager at Saint-Gobain EcophonHeiko Roeloffs, Germany, Head of Project Management Office/PMO at Sumitomo Electric Bordnetze GmbHEnergy efficiency and new sustainable offices: compromising with employee comfort?
cus on: workspace acoustics
Satu Kankaala, Finland, Development Manager at Aalto University PropertiesRoadmap 2030: campus with self-sufficiency in energy
cus on: FM in education sector
13.00 – 14.30 Lunch Break
13.30 – 14.30 Thematic Round Table hosted by Ecophon: Tools to make sure the acoustics works well in offices – for better performance, satisfaction, stress levels and general well-being
14.30 – 15:00 Closing KeynoteDavid Rademacher, Head of Operations Europe, Middle East and Africa for General Services, Security and Real Estate of BMW Group
15.00 – 15.3015.30 – 15.4515.45 – 16.00
Student Poster Competition FinalistsPresentation Destination EFMC 2015
Announcement of the Students Awards and Closing Remarks
16.00 – 17.00 Get-together : end of EFMC 2014
Each presentation is followed by a 5-minute Q& A , with t ime to reach your nex t session
Natalia Spartakova, Conference Manager Phone: + 49 211 96 86 37 57E-mail: [email protected]
12.30 – 13.30 Thematic Round Table hosted by CONJECT AG: Simplify your CAFM – SaaS solutions can help mitigate risks and enhance productivity throughout the whole Plan-Build-Operate lifecycle
Thematic Round Table hosted by RESO PARTNERS AG and Axon Active AG: Ownership in Business Process Management for Real Estate and FM; ensure quality, efficiency and compliance in your core processes
13.00 -16.00 TOPdesk Bachelor Poster Competition 2014 – Nomination (open to public)
Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
Session Modern Technology for optimizing FM M O D E R A T O R :
Prof. Michael May, Germany
Development and Vision: FM in special properties
M O D E R A T O R : Adrian Anderson, UK and Susanna Caravatti-Felchlin, Switzerland
FM Innovation
continued
Managing infrastructure and space
C H A I R : Assoc. Prof. Antje Junghans
13.30 – 14.00 Eystein C. Husebye, Norway, CEO of the Norwegian Facilities Management Association Torgeir Thorsnes, Norway, Department Director at StatsbyggLCC as an innovative decision tool through phases of engineering and lifecycle
cus on: tools for strategic property management
FM in Public Sector
Raymonda Verdyck, Belgium, CEO of GO! Education of the Flemish CommunitySchools of the future: IWMS implementation as a cornerstone in the strategic real estate management of public schools in FlandersGunnlaugur B. Hjartarson, Iceland, Department Director at Iceconsult Urban Innovation: Public FM and citizens engagement: case study of the city of Reykjavik
Rianne Appel-Meulenbroek,Bauke de Vries and MathieuWeggemanLayout mechanisms thatstimulate innovative behaviourof employees
Knut BogeFM soft service innovations – A complex and messy process
Herman Kok, Mark Mobach and Onno OmtaTowards an effective workspace design by end-users’ emancipation
Chun Sing Man and Hung Kit Joseph LaiSelection of Key Performance Indicators for Engineering Facilities in Commercial Buildings: A Focus Group Study in Hong Kong
Jens Helge Bossmann, Carolin Bahr and Kunibert LennertsMaintenance Expenditures of Technical Building Facilities in the Public Sector
Matti Sivunen, Jere Viljanen, Suvi Nenonen and Juho-Kusti KajanderEvidence-Based Design in Learning Environments: A practical framework for project briefing
14.05 – 14.35 Saimon Conti, Italy, Founder and CTO of BIM2FMO Implement an Immersive AR experience for maintenance operations in healthcare facilities
cus on: tools for FM in healthcare sector
A Work of Art: Facility Management in Museums
Martin Oor, Netherlands, Head of Facilities at Van Gogh MuseumSustainability and integrated FM in Dutch MuseumsErik Zimmer, Germany, Facility Management Administrator at the National Museums of BerlinProject ‘Future’: Standardized Facility Management System for The Museum Island in Berlin
14.40 – 15.10 Information Technology Council of IFMA: Ted Ritter, USA, Managing Partner at VerdecomKevin Janus, USA, Senior Project Manager at Computerized Facility IntegrationGeoff Williams, Canada, Facilities Director at Centre for Health and Safety Innovation”The Facility Manager’s Guide to Information Technology”. Setting Yourself up for Success: FM Technology Implementation Case Studies
cus on: Information Technology
FM in Energy Sector: Onsite and Offshore
Giovanni La Bella, Italy, Chief Operating Officer, EniServizi Massimo Varani, Italy, Corporate IWMS Manager, eFM Site Compliance: a ground-breaking approach to Facility Management
Rune L. Johannessen, Norway, Executive Director at EY Hans-Jakob Berge, Norway, Section Manager REFM at Aibel ASDevelopment and implementation of a holistic FM concept – lessons learned
15.10 – 16.00 Cof fee Break in the E xhib it ion Area
16.00 – 17.00 Jo int Research and Business Session
17.00 – 17.20EuroFM Partners Across Borders Awards: winners 2013.
Hüseyin Uludag, Turkey (Turk Telecom), Jos Duchamps, Belgium (PROCOS) and Tudor Trita, Romania (ARCHIBUS)
Each presentation is followed by a 5-minute Q& A , with t ime to reach your nex t session
Friday, 6 June 2014 Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
9.00 – 9.25 FM beyond the Borders of Europe
Introduction by: Prof. Alexander Redlein, Austria
Andras Bajai, Hungary, CEO at Thermo Control FM KftFM in the Middle East: opportunities, challenges and key steps to success
cus on: the Middle East
The Spirit of Innovation – FM out of the Box
Introduction by: Prof. Joachim Hohmann, Germany
Dr. Alessandro Antonio Zizzari, Italy, Team leader at Apphia s.r.l. From the seas to the ground: innovative transposi-tion from naval shipboard safety domain to an automation system for complex buildings
cus on: innovative engineering
Managing relations in FMC H A I R : Dr. Margaret Nelson
Christian Coenen and Paul NwannaDiscovering the Relationship Lifecycle in FM: Phases and Drivers of Client Value Perceptions
Ying Ying CuiRelationship value and relationship quality in FM
Arno Meerman, Vanessa Lellek and David SerbinIntroducing marketing and market research to FM firms: a conceptual framework for managing the change process
Facilities Information Management Systems
(FIMS)C H A I R : Prof. Torben Bernhold
Janek Götze, Christian-Andreas Schumann, Egon Müller and Michael MayFM Knowledge Modelling and Management by Means of Context Awareness and Augmented Reality
Prof. Dr.-Ing. Markus Kraemer and Benjamin Peris M. Sc. Usage of Geographic Information Systems (GIS) and Building Information Models (BIM) in Facility Management at Botanischer Garten Berlin
Giulia Carbonari and Keith JonesSustainable Facilities Management through Building Information Modelling
9.30 – 10.45 Panel discussion
Intergovernmental Workplace: FM in International Organizations
M O D E R A T O R : Pat Turnbull, USA
Gerard Beelen, Netherlands, Facility Manager, EuropolDr. Anatoly Egoshkin, Russia, Director of Logistics in charge of Buildings, Facility Management and Security, Council of EuropeMarc Sequinot, France, Head of unit Technical Services and Building Management of the Office for Infrastructure and Logistics, European Commission
Panel discussion FM Education and Professional Vision Worldwide
M O D E R A T O R S : Wayne Tantrum, UK and Prof. Alexander Redlein, Austria
Prof. Markus Lehmann, Germany, Head of Facility Management Program at Albstadt-Sigmaringen University, GEFMA Board member Stephen Ballesty, Australia, Director at Rider Levett Bucknall & former Chair of IFMA Foundation Steve Lockwood, USA, Director of Academic Affairs Department at IFMA Foundation Dr. David Martinez, Spain, Global Director at FMHOUSE Ondrej Strup/Stepanka Michalkova, Czech Republic, Hein Consulting
Thursday, 5 June 20148.00 – 9.00 Registrat ion and Check-in
9.00 – 9.15 Welcome Notes IFMA , EuroFM and GEFMA
9.15 – 9.35 Johnny Dunford, Global Commercial Property Director of RICS: Royal Institution of Chartered Surveyors, UKHow to ensure FM adds real value at the strategic level
9.35 – 9.55 Opening Keynote: to be announced
10.00 – 10.45 Cof fee Break and Net work ing in the E xhib it ion Area
10.45 – 13.00 Master Student Poster Competition 2014 – Nomination (open to public)
Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
Session Strategic Integrated FMM O D E R A T O R :
Prof. Joachim Hohmann, Germany
FM and Real EstateM O D E R A T O R :
Jan Dunkelberg, Germany
FM Innovation (One day workshop)
C H A I R : Prof. Mark Mobach
Managing people and organizations
C H A I R : Dr. Margaret Nelson
10.45 – 11.10 Dr. Guido Hardkop, Germany, Team Leader FM Consulting at Drees & Som-mer, GEFMA Regional Lounge Coordinator Sustainable Business Strategy – FM's Impact on Company's Targets
cus on: commerce/banks/insurance sector
Joel Birkel, Germany, Head of Corporate Real Estate Management at TelefonicaDr. Eckhart Morré, Germany, Managing Director of Bilfinger HSG Facility Management GmbHDriving holistic real estate solutions for the future
cus on: telecommunications sectorMark Mobach, Herman Kok, Jennifer Konkol and Guilia NardelliFacility Management Innovation
Myra van Esch-BussemakersEvidence-based design in hospitals
Brenda GroenContribution of facility management to hospital(ity) issues
Hester van Sprang, Ruth Pijls-Hoekstra and Geertje TonnaerHow to increase meal experience in nursing homes?
Arrien Termaat, Hester Van Sprang and Brenda GroenWorkspace 2020 – Club, Hub and Cowork space: businessmodels for optimal FM supportfor office workers in 2020
11.15 – 11.40 Rico Ineichen, Switzerland, Consultant at RESO PartnersService Delivery Models and Impact on intelligent Client Organization.
cus on: internal FM organization
René Sigg, Switzerland, Board member of IFMA Switzerland, Managing Director at Intep – Integrale PlanungFM-oriented building design and construction
cus on: real estate in the industry and public sector
11.45 – 12.10 Fredrik Sandberg, Sweden, Contract Director at Coor Service Management Optimizing Life Cycle Cost in Public – Private Partnership projects by early involvement of FM-provider: case study of Karolinska University Hospital in Solna
cus on: PPP in healthcare sector
Beatrice Kroll, Germany, Director Financial Real Estate of Infineon FM from the start: conducting pragmatic and compliant construction projects
cus on: real estate in semi conductors industry sector
12.10 – 13.40 Lunch Break
Provider of simultaneous translation in the business conference
www.efmc-conference.com
7-10
10.45 – 11.30 Cof fee Break in the E xhib i t ion Area
Business Conference – Track I Business Conference – Track II Research Symposium – Track I Research Symposium – Track II
Session Workplace VisionsM O D E R A T O R :
Marcel Broumels, the Netherlands
Advancing Sustainability M O D E R A T O R :
Gunnar Jentzen, Switzerland
Sustainability in FMC H A I R :
Dr. Susanne Nielsen
Added value of FMC H A I R :
Prof. Per Anker Jensen
11.30 – 11.55 Jeanie Chuo, UK, Global Head of Workplace Solutions & Strategy at Deutsche BankCRE Strategy enables organisational cultural change – Supporting db Values
cus on: banking sector
John Clark, USA, Smarter Infrastructure Manager, IBMUsing Big Data to Optimize Facility Energy Across IBM
cus on: FM in technology and computer sector
Robert Eriksson, Suvi Nenonen, Göran Lindahl, Antje Junghans and Susan Belslev NielsenSustainable Retrofitting Nordic University Campuses
Stefan Jäschke and Markus Hubbuch The energy management equation
Thomas Berker, Helen Jøsok Gansmo and Antje JunghansMethodologies for Improvement of Non-residential buildings’ Daily Energy-efficiency Reliability (MINDER)
Theo van der Voordt and Per Anker JensenAdding Value by FM: an exploration of management practice in the Netherlands and Denmark
Daniel von Felten, Manuel Böhm, Christian Coenen and Gregory MeierIdentity and image of FM: Two sides of a coin to promote value of FM
Feike Bergsma, Doranne Gerritse and Brenda GroenExploration of added value concepts in facilities management practice: learning from financial institutes
12.00 – 12.25 Johnny Voet, Belgium, Head of Facilities at Belgian PostAgility: preparing your facility operations for constant change
cus on: FM in logistics sector
Andriana Stancheva, Bulgaria, Legal Advisor at Bulgarian Facility Management Association, Chief In-house Lawyer at Landmark Property ManagementSafe Property And Safe Environment Through Legal Protection For Service Charge
cus on: FM legal aspects
12.30 – 12.55 Rainer Machner, Germany, Concept Development Manager at Saint-Gobain EcophonHeiko Roeloffs, Germany, Head of Project Management Office/PMO at Sumitomo Electric Bordnetze GmbHEnergy efficiency and new sustainable offices: compromising with employee comfort?
cus on: workspace acoustics
Satu Kankaala, Finland, Development Manager at Aalto University PropertiesRoadmap 2030: campus with self-sufficiency in energy
cus on: FM in education sector
13.00 – 14.30 Lunch Break
13.30 – 14.30 Thematic Round Table hosted by Ecophon: Tools to make sure the acoustics works well in offices – for better performance, satisfaction, stress levels and general well-being
14.30 – 15:00 Closing KeynoteDavid Rademacher, Head of Operations Europe, Middle East and Africa for General Services, Security and Real Estate of BMW Group
15.00 – 15.3015.30 – 15.4515.45 – 16.00
Student Poster Competition FinalistsPresentation Destination EFMC 2015
Announcement of the Students Awards and Closing Remarks
16.00 – 17.00 Get-together : end of EFMC 2014
Each presentation is followed by a 5-minute Q& A , with t ime to reach your nex t session
Natalia Spartakova, Conference Manager Phone: + 49 211 96 86 37 57E-mail: [email protected]
www.efmc-conference.comwww.efmc-conference.com
11 12Your Speakers and Moderators at the Business Conference
Keith Alexander Adrian Anderson
Stephen Ballesty
Gerard Beelen Hans-Jakob Berge
Joerg Birkel Marcel Broumels
Susanna Caravatti-Felchlin
Jeanie Chuo John Clark Saimon Conti Jos Duchamps Johnny Dunford Jan Dunkelberg Anatoly Egoshkin
Guido Hardkop
Gunnlaugur B. Hjartarson
Joachim Hohmann
Eystein C. Husebye
Rico Ineichen Kevin Janus Rune L. Johannessen
Satu Kankaala Katie King
Beatrice Kroll Giovanni La Bella
Markus Lehmann
Steve Lockwood
Rainer Machner David Martinez Michael May Stephanka Michalkova
Eckhart Morré Martin Oor David Rademacher
Alexander Redlein
Ted Ritter Heiko Roeloffs Fredrik Sandberg
Marc Séguinot
René Sigg Andriana Stancheva
Ondrej Strup Wayne Tantrum Torgeir Thorsnes
Tudor Trita Pat Turnbull Huseyin Uludag
Massimo Varani
Raymonda Verdyck
Johnny Voet Geoff Williams Erik Zimmer Alessandro Antonio Zizzari
IFMA Pre-Conference Events
CFM Exam PrepWorkshopWednesday June 4, 8.00 am – 4.00 pm Learn how to think like a CFM, gain the right per-spective and assess FM issues through systems thinking. The workshop is designed to assist facility professionals seeking certification with preparation for the competency-based examination. Instructors for the course are Certified Facility Managers® who have many years of facility management experience and can inspire participants’ confidence in their ability to successfully complete the examination, earning the distinction and privilege of being a CFM.
Contact details: IFMA, Member Service Team, [email protected] • Phone: +1 713 623 4362
IFMA Government Affairs MeetingWednesday June 4, 9.00 – 12.00 am
IFMA routinely engages with decision makers and stakeholders to provide indus-try perspective and information on issues effecting commercial buildings including energy efficiency, sustainability and work-force development. Now more than ever as decisions made in Brussels continue to impact the built environment it is critical that FM organizations work on a multina-tional level to shape public policy. Please join us to lean more about this important program. For additional information please contact Jeff Johnson, [email protected]
European IFMA Leaders ConferenceWednesday June 4, 1.00 – 4.00 pm
This half-day conference will provide IFMA chapter leaders with the opportu-nity to make connections, develop leadership skills and learn about resources available from IFMA. Con-ference highlights include: sharing chapter manage-ment best practices and IFMA’s Service Center of Excellence.
EuroFM Meetings
General Members meeting EuroFMFriday June 6, 4.30 – 6.00 pm
The meeting addresses policies and measures executed or planned by the Board of EuroFM that need approval by the members.
Contact details: Henri van de Laar, Association Manager, EuroFM, [email protected] • Phone: +31 6 24 13 88 41
Meeting of European FM Professors and EducatorsWednesday June 4, 10 .00 am – 4.00 pm
Venue: HTW University of Applied Sciences (Hochschule für Technik und Wirtschaft (HTW) Berlin), Building H, Wilhelminenhof-strasse 75A, 12459 Berlin
Under GEFMA initiative a meeting of leading academics in facility management is taking place in Berlin.
Contact: Prof Michael May, [email protected]
The venues for the events will soon be published on our website www.efmc-conference.com/side-events/
EuroFM Network group meetings: Wednesday June 4, 9.00 am – 4.00 pm
!
Board Meeting EuroFMWednesday June 4, 3.00 – 5.00 pm
Board Meeting EuroFM, not open for public
The Research Network Group (RNG) offers the members from research organisations and educational in-stitutions a platform for input and co-operation for high quality re-search and development work. Chair: Prof Keith Alexander, [email protected]
The Education Network Group (ENG) unites educators and stu-dents as well as professionals in-terested in academic FM training. The aim of the Group is to develop standards of education in FM throughout Europe and to facilitate an active FM education network. Chair: A.J.M. Otto, [email protected]
The Corporate Associates Group (CANG) unites commercial client and provider organisations ac-tive in the the field of facility management (internal or external/outsourced) and are operating on a national or international level. It is a special catego-ry of members that play an active role in various European activities and projects. Chair: Luis A. Morejon, [email protected]
Practice Network Group (PNG) brings together the national organizations representing practitioners in FM to form a European body of FM professionals and facilitate an exchange of national activities, developments and events. The PNG works with the ENG to define the requirements for professional education and cooperates with the RNG to define research subjects relevant to the FM practitioner. Chair: Susanna Caravatti-Felchlin, [email protected]
Contact: Henri van de Laar, Association Manager, [email protected] • Phone: +31 6 24 13 88 41
Side Events
www.efmc-conference.comwww.efmc-conference.com
Student Poster CompetitionsHear what the next generation has to say! Best student presentations are awarded.Categories:
1. TOPdesk Bachelor Poster Competition2. Master Poster Competition Contact: [email protected]
EFMC 2014: Elements
Study Tours
Get insights into the innovative technologies and state-of-the-art solutions by visiting some spectacular buildings
in Berlin on June 4, 2014. As part of the conference we offer visits to:
Nordic Embassies • German Ministry for Education and Research • Potsdamer Platz powered by
More info: www.efmc-conference.com/study-tours (limited number of places – prior registration required)
65
Learning Events
EuroFM Research WorkshopsWednesday June 4, 10.00 am – 4.30 pm
10.00 – 11.00 am Introductions and keynote • C H A I R : Prof Keith Alexander
11.00 am – 12.30 pm
Advancing knowledge in FMC H A I R : Prof Keith Alexander
Suvi Nenonen, Göran Lindahl and Per Anker JensenKnowledge Map of Facilities Management
Christian Coenen and Viola LäuppiAnalysis of FM research subjects: A quantitative investigation of academic facility management publications between 2006 and 2012
Margaret Nelson and Mohammad TammoFM research – evolution or stagnation
Higher education facilitiesC H A I R : Prof Mark Mobach
Pauliina Nurkka and Marjo PääskyvuoriA new way of working: the case of a multipurpose office room in Laurea UAS
Kaisa Airo Academic identieis and spatial narratives
Andrea PelzeterReporting Sustainability in Facility Management
12.30 – 1.30 pm Lunch
1.30 – 3.00 pm
FM research worldC H A I R : Prof Per Anker Jensen
Akarapong Katchamart and Danny Shiem-Shen ThenStrategic FM Procurement: an issue of aligning services to business needs
Tanut Waroonkin Post Occupancy Evaluation for Improving of Main Dormitories
Alexander RedleinFM East and West
Research in progressC H A I R : Prof Lukas Windlinger
Daniel Haas and Stefan JäschkeSafety and Security matters in FM
Olayinka Olaniyi, Andrew Smith, Champika Liyanage and Akintola AkintoyeFacilities Management Approach For Achieving Sustainability in Commercial Buildings in Nigeria.
Emma Zijlstra, Mark P. Mobach, Cees P. van der Schans and Mariët HagedoornFacilities Planning Promoting Efficient Space Use at Hospital Buildings
Vincent Gibson, Garrett Keenaghan, Martinus Van de Ruitenbeek and Paul EbbsDoes the implementation of Facilities Management (FM) influence the Value for Money (VfM) of an university during the construction phase and during the whole life cycle costing (WLCC) of an educational facility?
3.00 – 3.15 pm Coffee break
3.15 – 4.15 pm EuroFM Research Network Group Meeting(RNG members only)
Postgraduate Meeting
Round TablesDiscuss current and controversial topics under the guideline of our experienced moderators.
Business Conference and Research Symposium
offer value for all facility professionals.
Join the interactive discussions with our
international experts!
European FM Awards Ceremony
Celebrate the success of facility management
in Europe with us!
Supported by:
Categories:
1. Partners Across Borders
2. EuroFM Research Symposium – Best Paper Award
3. EuroFM Fellowships – first Fellows announced
4. European Researcher of
the Year Award
Contacts: [email protected]
Venue: HTW University of Applied Sciences (Hochschule für Technik und Wirtschaft (HTW) Berlin), Building H, Conference Room H001, Wilhelminenhofstrasse 75A, 12459 Berlin
www.efmc-conference.comwww.efmc-conference.com
11 12Your Speakers and Moderators at the Business Conference
Keith Alexander Adrian Anderson
Stephen Ballesty
Gerard Beelen Hans-Jakob Berge
Joerg Birkel Marcel Broumels
Susanna Caravatti-Felchlin
Jeanie Chuo John Clark Saimon Conti Jos Duchamps Johnny Dunford Jan Dunkelberg Anatoly Egoshkin
Guido Hardkop
Gunnlaugur B. Hjartarson
Joachim Hohmann
Eystein C. Husebye
Rico Ineichen Kevin Janus Rune L. Johannessen
Satu Kankaala Katie King
Beatrice Kroll Giovanni La Bella
Markus Lehmann
Steve Lockwood
Rainer Machner David Martinez Michael May Stephanka Michalkova
Eckhart Morré Martin Oor David Rademacher
Alexander Redlein
Ted Ritter Heiko Roeloffs Fredrik Sandberg
Marc Séguinot
René Sigg Andriana Stancheva
Ondrej Strup Wayne Tantrum Torgeir Thorsnes
Tudor Trita Pat Turnbull Huseyin Uludag
Massimo Varani
Raymonda Verdyck
Johnny Voet Geoff Williams Erik Zimmer Alessandro Antonio Zizzari
IFMA Pre-Conference Events
CFM Exam PrepWorkshopWednesday June 4, 8.00 am – 4.00 pm Learn how to think like a CFM, gain the right per-spective and assess FM issues through systems thinking. The workshop is designed to assist facility professionals seeking certification with preparation for the competency-based examination. Instructors for the course are Certified Facility Managers® who have many years of facility management experience and can inspire participants’ confidence in their ability to successfully complete the examination, earning the distinction and privilege of being a CFM.
Contact details: IFMA, Member Service Team, [email protected] • Phone: +1 713 623 4362
IFMA Government Affairs MeetingWednesday June 4, 9.00 – 12.00 am
IFMA routinely engages with decision makers and stakeholders to provide indus-try perspective and information on issues effecting commercial buildings including energy efficiency, sustainability and work-force development. Now more than ever as decisions made in Brussels continue to impact the built environment it is critical that FM organizations work on a multina-tional level to shape public policy. Please join us to lean more about this important program. For additional information please contact Jeff Johnson, [email protected]
European IFMA Leaders ConferenceWednesday June 4, 1.00 – 4.00 pm
This half-day conference will provide IFMA chapter leaders with the opportu-nity to make connections, develop leadership skills and learn about resources available from IFMA. Con-ference highlights include: sharing chapter manage-ment best practices and IFMA’s Service Center of Excellence.
EuroFM Meetings
General Members meeting EuroFMFriday June 6, 4.30 – 6.00 pm
The meeting addresses policies and measures executed or planned by the Board of EuroFM that need approval by the members.
Contact details: Henri van de Laar, Association Manager, EuroFM, [email protected] • Phone: +31 6 24 13 88 41
Meeting of European FM Professors and EducatorsWednesday June 4, 10 .00 am – 4.00 pm
Venue: HTW University of Applied Sciences (Hochschule für Technik und Wirtschaft (HTW) Berlin), Building H, Wilhelminenhof-strasse 75A, 12459 Berlin
Under GEFMA initiative a meeting of leading academics in facility management is taking place in Berlin.
Contact: Prof Michael May, [email protected]
The venues for the events will soon be published on our website www.efmc-conference.com/side-events/
EuroFM Network group meetings: Wednesday June 4, 9.00 am – 4.00 pm
!
Board Meeting EuroFMWednesday June 4, 3.00 – 5.00 pm
Board Meeting EuroFM, not open for public
The Research Network Group (RNG) offers the members from research organisations and educational in-stitutions a platform for input and co-operation for high quality re-search and development work. Chair: Prof Keith Alexander, [email protected]
The Education Network Group (ENG) unites educators and stu-dents as well as professionals in-terested in academic FM training. The aim of the Group is to develop standards of education in FM throughout Europe and to facilitate an active FM education network. Chair: A.J.M. Otto, [email protected]
The Corporate Associates Group (CANG) unites commercial client and provider organisations ac-tive in the the field of facility management (internal or external/outsourced) and are operating on a national or international level. It is a special catego-ry of members that play an active role in various European activities and projects. Chair: Luis A. Morejon, [email protected]
Practice Network Group (PNG) brings together the national organizations representing practitioners in FM to form a European body of FM professionals and facilitate an exchange of national activities, developments and events. The PNG works with the ENG to define the requirements for professional education and cooperates with the RNG to define research subjects relevant to the FM practitioner. Chair: Susanna Caravatti-Felchlin, [email protected]
Contact: Henri van de Laar, Association Manager, [email protected] • Phone: +31 6 24 13 88 41
Side Events
www.efmc-conference.comwww.efmc-conference.com
Student Poster CompetitionsHear what the next generation has to say! Best student presentations are awarded.Categories:
1. TOPdesk Bachelor Poster Competition2. Master Poster Competition Contact: [email protected]
EFMC 2014: Elements
Study Tours
Get insights into the innovative technologies and state-of-the-art solutions by visiting some spectacular buildings
in Berlin on June 4, 2014. As part of the conference we offer visits to:
Nordic Embassies • German Ministry for Education and Research • Potsdamer Platz powered by
More info: www.efmc-conference.com/study-tours (limited number of places – prior registration required)
65
Learning Events
EuroFM Research WorkshopsWednesday June 4, 10.00 am – 4.30 pm
10.00 – 11.00 am Introductions and keynote • C H A I R : Prof Keith Alexander
11.00 am – 12.30 pm
Advancing knowledge in FMC H A I R : Prof Keith Alexander
Suvi Nenonen, Göran Lindahl and Per Anker JensenKnowledge Map of Facilities Management
Christian Coenen and Viola LäuppiAnalysis of FM research subjects: A quantitative investigation of academic facility management publications between 2006 and 2012
Margaret Nelson and Mohammad TammoFM research – evolution or stagnation
Higher education facilitiesC H A I R : Prof Mark Mobach
Pauliina Nurkka and Marjo PääskyvuoriA new way of working: the case of a multipurpose office room in Laurea UAS
Kaisa Airo Academic identieis and spatial narratives
Andrea PelzeterReporting Sustainability in Facility Management
12.30 – 1.30 pm Lunch
1.30 – 3.00 pm
FM research worldC H A I R : Prof Per Anker Jensen
Akarapong Katchamart and Danny Shiem-Shen ThenStrategic FM Procurement: an issue of aligning services to business needs
Tanut Waroonkin Post Occupancy Evaluation for Improving of Main Dormitories
Alexander RedleinFM East and West
Research in progressC H A I R : Prof Lukas Windlinger
Daniel Haas and Stefan JäschkeSafety and Security matters in FM
Olayinka Olaniyi, Andrew Smith, Champika Liyanage and Akintola AkintoyeFacilities Management Approach For Achieving Sustainability in Commercial Buildings in Nigeria.
Emma Zijlstra, Mark P. Mobach, Cees P. van der Schans and Mariët HagedoornFacilities Planning Promoting Efficient Space Use at Hospital Buildings
Vincent Gibson, Garrett Keenaghan, Martinus Van de Ruitenbeek and Paul EbbsDoes the implementation of Facilities Management (FM) influence the Value for Money (VfM) of an university during the construction phase and during the whole life cycle costing (WLCC) of an educational facility?
3.00 – 3.15 pm Coffee break
3.15 – 4.15 pm EuroFM Research Network Group Meeting(RNG members only)
Postgraduate Meeting
Round TablesDiscuss current and controversial topics under the guideline of our experienced moderators.
Business Conference and Research Symposium
offer value for all facility professionals.
Join the interactive discussions with our
international experts!
European FM Awards Ceremony
Celebrate the success of facility management
in Europe with us!
Supported by:
Categories:
1. Partners Across Borders
2. EuroFM Research Symposium – Best Paper Award
3. EuroFM Fellowships – first Fellows announced
4. European Researcher of
the Year Award
Contacts: [email protected]
Venue: HTW University of Applied Sciences (Hochschule für Technik und Wirtschaft (HTW) Berlin), Building H, Conference Room H001, Wilhelminenhofstrasse 75A, 12459 Berlin
FacilityManagement Ita
lia
Media PartnersEFMC thanks its media partners for promoting the the event.
Supporting associations
Voices of previous EFMC delegates
Modern Facility Management needs a
holistic and integrated view of buildings.
The EFMC is based on this view. For the
future, we need a sustainable develop-
ment. The EFMC presents solutions to
reach this aim
– M a N u E L W i d E R , F d M C o M p a N Y G M B H
EFMC is a great place for sharing
knowledge, FM experiences and best
of best FM practice. Don’t miss it!
– a H M a d H u s s a i N , M E F M a
This is the essential FM event of
the year providing insight into
market trends and excellent
networking opportunities
– C a R L N o R R B o M , i s s
THE European networking event for Real
Estate management and Facility
Management companies and professionals
– p E t E R p R i s C H L , R E a L i t Y C o N s u L t
““
““
””
””
13
www.efmc-conference.com
EFMC thanks the sponsors for their great support
ECS is a full Facility Management service provider with a network of selected Shareholders & Partner companies across Europe. Our unique organisation consists of leading FM companies in the national markets. The shared best practice makes our Grouping a state-of-the-art Alliance, who can handle the most complex FM portfolios.
Compass group is a premier provider of international FM solutions. Through our portfolio of specialist brands, such as Eurest Services, Plural and 14forty, our exceptionally committed teams provide a comprehensive range of services which deliver sustainable value for our clients.
www.compass-group.com/Business-and-Industry.htm
Bilfinger hSg Facility Management provides integrated facility management services throughout the real-es-tate life cycle. With its strategic growth, the company reacts to the growing demands of the market for innova-tive solutions and comprehensive customer service. The company manages real estate in all-important European markets.
EC Synergy S.a.Avenue de Bâle 51140 Evere Brussels, BelgiumHerriotstraße 360528 Frankfurt am Main, Germany
Tel.: +49 (0)69 505044-530Fax: +49 (0)69 505044-403E-mail: [email protected]
Compass group PlCGuildford StreetChertseySurrey, KT16 9BQ, United Kingdom
Rick JacobsGroup B&I Director Compass HousePhone: +44 (0)1932 573 000www.compass-group.com
Bilfinger hSg Facility Management gmbhAn der Gehespitz 5063263 Neu-Isenburg, Germany
Jan DunkelbergHead of International Business DevelopmentPhone +49 6102 45 5050E-mail: [email protected]
gold Sponsor
associate Sponsor
lanyard Sponsor
iBM asset and Facility Management SolutionsIBM Facilities Management solutions enable finance and real estate executives to make faster, more informed de-cisions that bring increased value to their organizations though identification of high-return real estate transac-
tions, increased facilities utilisation and reduced energy expenses. For example, IBM helped a large manufacturing company realise a 20 percent increase in facility use across more than 20 million square feet of lab and administrative office. IBM’s own Real Estate Operations achieved an in-cremental eight percent energy cost savings at a 3.3 million square foot manufacturing facility through real-time energy optimisation.
iBMPO Box 41, North HarbourPortsmouth Hampshire, PO6 3AU United Kingdom
Julia Goodyer European Marketing Leader Cloud & Smarter InfrastructurePhone: +44 7710 011472 E-mail: [email protected]
Platinum Sponsor
14
www.efmc-conference.com
For more information, tailored sponsorship and exhibition options and prices, please contact: Peter Joniec, Sales Manager Phone: + 49 211 96 86 3753, Fax: +49 211 96 86 4753E-mail: [email protected]
EFMC thanks the sponsors for their great support
ECS is a full Facility Management service provider with a network of selected Shareholders & Partner companies across Europe. Our unique organisation consists of leading FM companies in the national markets. The shared best practice makes our Grouping a state-of-the-art Alliance, who can handle the most complex FM portfolios.
Compass group is a premier provider of international FM solutions. Through our portfolio of specialist brands, such as Eurest Services, Plural and 14forty, our exceptionally committed teams provide a comprehensive range of services which deliver sustainable value for our clients.
www.compass-group.com/Business-and-Industry.htm
Bilfinger hSg Facility Management provides integrated facility management services throughout the real-es-tate life cycle. With its strategic growth, the company reacts to the growing demands of the market for innova-tive solutions and comprehensive customer service. The company manages real estate in all-important European markets.
EC Synergy S.a.Avenue de Bâle 51140 Evere Brussels, BelgiumHerriotstraße 360528 Frankfurt am Main, Germany
Tel.: +49 (0)69 505044-530Fax: +49 (0)69 505044-403E-mail: [email protected]
Compass group PlCGuildford StreetChertseySurrey, KT16 9BQ, United Kingdom
Rick JacobsGroup B&I Director Compass HousePhone: +44 (0)1932 573 000www.compass-group.com
Bilfinger hSg Facility Management gmbhAn der Gehespitz 5063263 Neu-Isenburg, Germany
Jan DunkelbergHead of International Business DevelopmentPhone +49 6102 45 5050E-mail: [email protected]
gold Sponsor
associate Sponsor
lanyard Sponsor
iBM asset and Facility Management SolutionsIBM Facilities Management solutions enable finance and real estate executives to make faster, more informed de-cisions that bring increased value to their organizations though identification of high-return real estate transac-
tions, increased facilities utilisation and reduced energy expenses. For example, IBM helped a large manufacturing company realise a 20 percent increase in facility use across more than 20 million square feet of lab and administrative office. IBM’s own Real Estate Operations achieved an in-cremental eight percent energy cost savings at a 3.3 million square foot manufacturing facility through real-time energy optimisation.
iBMPO Box 41, North HarbourPortsmouth Hampshire, PO6 3AU United Kingdom
Julia Goodyer European Marketing Leader Cloud & Smarter InfrastructurePhone: +44 7710 011472 E-mail: [email protected]
Platinum Sponsor
14
www.efmc-conference.com
For more information, tailored sponsorship and exhibition options and prices, please contact: Peter Joniec, Sales Manager Phone: + 49 211 96 86 3753, Fax: +49 211 96 86 4753E-mail: [email protected]
EFMC thanks the sponsors for their great support
RESo Partners ag is a well-established Swiss consulting company offering integrated real estate management ser-vices to companies and public bodies. Its core competenci-
es include real estate management, facilities management, project management during construction and strategic space utilisation management. RESO is among the leading real estate optimisers in Switzerland. It is the industry leader in process design and also in managing tenders and setting standards for facility management. By implementing the company’s own standardised project me-thodology and products, RESO is able to provide its customers with the efficient and effective pro-cedures necessary to achieve excellence in real estate management. RESO Partners AG, with head-quarters in Glattbrugg near Zurich and a branch office in Berlin and Stuttgart, was founded in 2005 and is certified according to the EFQM 2010.
aXon aCtiVE ag are knowledge experts for data and tech-nology in business process managements and decision support. The core competence is intelligent linking of client
data with the business process management solutions on the basis of BPM Suite Xpert.ivy. AXON ACTIVE Group with the headquarters in Switzerland and over 550 employees worldwide also ope-rates through its subsidiaries Orell Füssli Wirtschaftsinformationen AG, Soreco AG and AXON ACTIVE Vietnam Ltd.
ConJECt agCONJECT is a leading supplier of software and services for the real estate industry. Our software helps clients and service providers enhance quality, reduce costs and better manage risks throughout the whole Plan-Build-Operate lifecycle of their assets – from planning, through design & construction, into operations & maintenance and/or disposal.
Saint-gobain Ecophon is a global supplier of acoustic systems that contribute to good room acoustics and a healthy indoor environment. Ecophon maintains an ongoing dialogue with government agencies, working environment organisations and research institutes, and is involved in formulating national room acoustic standards to contribute to a better working environment.
RESo Partners agEuropastrasse 19CH-8152 Glattbrugg, SwitzerlandPhone: +41 44 809 20 92Fax: +41 44 809 20 90www.resopartners.ch
Soreco agRingstrasse 7CH-8603 Schwerzenbach,SwitzerlandThomas Koller, Managing Director Phone: +41 58 666 36 36Fax: +41 58 666 36 00 E-mail: [email protected]
ConJECt agImplerstr. 1181371 München, GermanyFrank Bögel,Regional Director CONJECT DuisburgPhone +49 203 9414-134E-mail: [email protected]
Saint-gobain Ecophon aBBox 50026503 Hyllinge, SwedenRicardo Canto LeytonPhone: +46 42 17 98 45Fax: +46 42 17 97 90E-mail: [email protected]
Round table Sponsor
Round table Sponsor
Round table Sponsor
Exhibitors
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www.efmc-conference.com
Euroforum Deutschland SE, Postfach 11 12 34, 40512 Düsseldorf, Germany
w w w . e f m c - c o n f e r e n c e . c o m
Price list
(P9100118)Regular prices EuroFM/
IFMA pricesFull-time Academic
pricesStudents
Conference + Exhibition € 2,017.05 € 1,779.05 € 946,05 € 351.05
Conference + Exhibition + Gala Dinner € 2,195.55 € 1,957.55 € 1,124.55 € 523.60
Gala Dinner only € 297.50
All prices including VAT
VenueAndel’s Hotel BerlinLandsberger Allee 106D-10369 Berlin, Germany
DatesWelcome Reception & Study Tours: 4 June 2014Gala Dinner: 5 June 2014Congress & Exhibition: 5 – 6 June 2014
Andel's Hotel offers a limited contingency of rooms at a special rate till 23 April 2014. Please make your reservation directly with the hotel and mention the reference "EFMC".
Travel information: www.efmc-conference.com/travel-information
4 – 6 June 2014, Berlin, Germany
European Facility Management Conference & 13th EuroFM Research Symposium
2014
Register now online!
Contacts:
Sonia Rodríguez LópezMarketing ManagerPhone: + 49 211 96 86 35 03Fax: + 49 211 96 86 45 03E-mail: [email protected]
Stefanie KluckhuhnSenior Operations ManagerPhone: + 49 211 96 86 37 54Fax: + 49 211 96 86 47 54E-mail: [email protected]
Mareike ZeisigOperations ManagerPhone: + 49 211 96 86 3705Fax: + 49 211 96 86 4705E-mail: [email protected]