What is Information system (IS)What is Information system (IS)A system that collects, processes, stores A system that collects, processes, stores and analyzes data, and disseminates and analyzes data, and disseminates information for a specific purposeinformation for a specific purpose

.

What is Information Technology (IT)Information technology is branch of Engineering that deals with the use of computer, and telecommunications equipment to retrieve, store , and disseminate data.

Computer base information system (CBIS)

Is an information system that uses computer and telecommunications technology to perform its intended tasks.

The basic components of a CBIS are The basic components of a CBIS are as followsas follows

HardwareHardware: Processor, keyboard, monitor, : Processor, keyboard, monitor, and printer and printer

SoftwareSoftware: Computer programs that enable : Computer programs that enable hardware to process datahardware to process data

Database:Database: an organized collection of an organized collection of related files.related files.

Network:Network: A connecting system that permits A connecting system that permits the sharing of resources among PCsthe sharing of resources among PCs

ProceduresProcedures: the strategies, policies, : the strategies, policies, method and rules for using IT systemsmethod and rules for using IT systems

People People : those persons who work with the : those persons who work with the IS or use it out putIS or use it out put

Partial List of Routine Business Partial List of Routine Business Transactions in a FactoryTransactions in a Factory PayrollPayroll . . Monitor employee time cardsMonitor employee time cards . Track employee pay and deductions. Track employee pay and deductions . Issue payroll checks. Issue payroll checks

PurchasingPurchasing . . Issue purchase ordersIssue purchase orders . Accept and record deliveries. Accept and record deliveries . Pay accounts payable. Pay accounts payable

Sales . Keep sales records . Issue invoices and billings . Track accounts receivable . Record and credit sales returns . Keeping shipping records

Manufacturing Prepare production report Prepare quality- control reports

Finance and Accounting . Prepare ad issue financial statements . Maintain tax records . Monitor and pay expense accounts

Inventory ManagementInventory Management Reorder inventory as neededReorder inventory as needed Track materials usageTrack materials usage Monitor inventory levels Management Monitor inventory levels Management Management Information system Management Information system

(MIS)(MIS) Accessed, organized, summarized, Accessed, organized, summarized,

and displayed information for and displayed information for supporting routine decision making in supporting routine decision making in the functional areasthe functional areas

TPSTPS records every order as it is records every order as it is generated, and its marketing generated, and its marketing

MISMIS can generate from these can generate from these records weekly and monthly records weekly and monthly summaries by product, customer summaries by product, customer or sales person.or sales person.

Major Outputs of a Functional MISMajor Outputs of a Functional MIS

Stastistica summaries: Stastistica summaries: summaries of raw data such as summaries of raw data such as daily production, and weekly and monthly usage of daily production, and weekly and monthly usage of electricityelectricity

Exception reportsException reports: Highlights of data items that are larger : Highlights of data items that are larger or smaller than designated levels.or smaller than designated levels.

Periodic reportsPeriodic reports : Statistical summaries and exception : Statistical summaries and exception reports provided at scheduled, regular periods.reports provided at scheduled, regular periods.

Ad-hoc reports:Ad-hoc reports: Special, unscheduled reports provided Special, unscheduled reports provided on demand.on demand.

Comparative analysisComparative analysis: Performance comparison to that : Performance comparison to that of competitors, past performance, or industry standards.of competitors, past performance, or industry standards.

ProjectionsProjections : Advance estimates of trends in future sales, : Advance estimates of trends in future sales, cash flows, marketcash flows, market

share, ect.share, ect.

Enterprise resource planning (ERPEnterprise resource planning (ERP))::

An integrated process of planning An integrated process of planning and managing all major business and managing all major business processes with a single client/server processes with a single client/server architecture in real time including architecture in real time including contacts with business partners and contacts with business partners and with customerswith customers

An example of ERP Software is SAP An example of ERP Software is SAP R/3 which can integrate more then R/3 which can integrate more then 70 departmental TPS, MIS, and DSS 70 departmental TPS, MIS, and DSS componentcomponent

Role of the ISD in an Role of the ISD in an organizationorganization

The role of the ISD has been The role of the ISD has been changing from purely technical changing from purely technical to more managerial and to more managerial and strategic. The role of the director strategic. The role of the director of the is changing from a of the is changing from a technical manager to a senior technical manager to a senior executive some time referred to executive some time referred to as the chief information officer as the chief information officer (CIO)(CIO)

Traditional Major in FunctionsTraditional Major in Functions

Managing systems development Managing systems development and systems project managementand systems project management

Managing computer operations, Managing computer operations, including the computer centerincluding the computer center

Staffing, training, and developing Staffing, training, and developing IT skillsIT skills

Providing technical servicesProviding technical services

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Additional Major IS function5 Additional Major IS function

Incorporating the internet and e-Incorporating the internet and e-commerce into the businesscommerce into the business

Managing systems integration Managing systems integration including the internet, intranets, and including the internet, intranets, and extranetsextranets

Educating the non-IS managers about Educating the non-IS managers about ITIT

Education the IS staff about the Education the IS staff about the businessbusiness

Supports end-user computingSupports end-user computing

5 Major challenges of the CIO5 Major challenges of the CIO

Am I managing the accelerating pace of Am I managing the accelerating pace of the technological change?the technological change?

Am I gaining acceptance as a member Am I gaining acceptance as a member of the business management team?of the business management team?

Do I understand networking on a global Do I understand networking on a global basis?basis?

Am I managing IT safety and security?Am I managing IT safety and security? Is our organization setting industry Is our organization setting industry

standards?standards?

SUMMARYSUMMARY

1-What is IT1-What is IT 2- What are the basic components of 2- What are the basic components of

an information systeman information system 3- Describe a TPS and its Major 3- Describe a TPS and its Major

functionfunction 4- Define MIS and list three of its 4- Define MIS and list three of its

major characteristicsmajor characteristics 5- Describe the role of the ISD in an 5- Describe the role of the ISD in an

OrganizationOrganization 6- List five major challenges of the CIO6- List five major challenges of the CIO