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Language in India www.languageinindia.com
13 : 1 January 2013
Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 984
LANGUAGE IN INDIA Strength for Today and Bright Hope for Tomorrow
Volume 13 : 1 January 2013 ISSN 1930-2940
Managing Editor: M. S. Thirumalai, Ph.D.
Editors: B. Mallikarjun, Ph.D.
Sam Mohanlal, Ph.D.
B. A. Sharada, Ph.D.
A. R. Fatihi, Ph.D.
Lakhan Gusain, Ph.D.
Jennifer Marie Bayer, Ph.D.
S. M. Ravichandran, Ph.D.
G. Baskaran, Ph.D.
L. Ramamoorthy, Ph.D.
Assistant Managing Editor: Swarna Thirumalai, M.A.
Role of Management Information System (MIS) in
COMSATS Institute of Information Technology
Muhammad Asif Chuadhry
Kishwar Naz, Ph.D, Scholar
Dr Muhammad Tahir Nawaz (Brig)
Sumaira Liaquat, M.Phil. Scholar
================================================= Abstract
This study was designed to find out the role of the Management Information System (MIS) in
COMSATS Institute of Information Technology (CIIT), Islamabad, to define the concept and
scope of management information system (MIS), to explore the role of Management Information
System (MIS) in smoothening the academic and administrative activities of COMSATS Institute
of Information Technology and identify the bottlenecks of Management Information System
(MIS) if any, and suggest measurers to overcome these problems. There were seven campuses
of COMSATS Institute of Information Technology in Pakistan. Keeping in view the time and
finance constrains the study was delimited to the COMSATS Institute of Information
Technology Islamabad only.
12 managers using management Information System and 20 percent out of 4000 students of
COMSATS Information Technology were randomly drawn from each faculty as a sample for
this study. Two separate questionnaires were designed for the managers using Management
Information System (MIS) and students of COMSATS Institute of Information Technology
Language in India www.languageinindia.com
13 : 1 January 2013
Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 985
(CIIT). The questionnaires are attached as annexure-A and annexure-B. Both of the
questionnaires are consists on the 19 and 18 questions respectively. Questionnaires were
personally delivered and collected by the researcher from the respondents of the study. For the
purpose of the data analysis Statistical Package of Social Science (SPSS) was used. Data was
analyzed and interpreted in the light of the objectives of the study. Findings were drawn on the
basis of data analysis
Key Words: Management, Information, Technology, Institute, System,Comsats
Introduction
In this information age, coupled with the complex nature of increasingly large modern
organizations such as the universities, there is the need for acquisition of appropriate information
equipment to process data into information and disseminate the information for management use,
towards effective university administration. Information is an important resource in the effective
management of any organization. Information is based on facts, which is useful in making a
specific decision among alternative courses of action. The information potential of data is
enhanced by refinement, which involves selection, processing, sorting, and re-organizing the
data into a usable form and transmission to the appropriate end-users. So, there exists a need for
an effective Information System.
Information consists of data that have been processed and are meaningful to a user. A system is a
set of components that operate together to achieve a common purpose. Thus a management
information system collects, transmits, processes, and stores data on an organization's resources,
programs, and accomplishments. The system makes possible the conversion of these data into
management information for use by decision makers within the organization. A management
information system, therefore, produces information that supports the management functions of
an organization (Davis & Olson, 1985; Lucas, 1990; McLeod, 1995).
Literature Review
Management Information System (MIS) that provides managers tools for organizing, evaluating
and efficiently running their departments. By using the past and present information, universities
can predict their future result or estimate their expected expenses. An MIS can use software that
helps in managing the data source of the university e.g. database, the hardware resources of a
system, decision support systems, people management and project management applications, and
any computerized processes that would enable them to making effective decisions.
Educational Management
Management in all business and organizational activities is the act of getting people together to
accomplish desired goals and objectives efficiently and effectively. Educational Management
comprises planning, organizing, staffing, leading or directing, and controlling an organization (a
group of one or more people or entities) or effort for the purpose of accomplishing a goal.
Language in India www.languageinindia.com
13 : 1 January 2013
Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 986
Educational organizations can be viewed as systems; management can also be defined as human
action, including design, to facilitate the production of useful outcomes from a system.
http://en.wikipedia.org/wiki/Management retrieved on 13-Dec-10 at 3000 hrs.
Data
At the start, internal reporting and record was made manually in the organizations, which gave
limited and delayed information for management activities. Previously, data had to be separated
individually by the people as per the requirement and necessity of the organization. Later, data
was distinguished from information, and so instead of the collection of mass of data, important
and to the point data was stored that is needed by the organization. (Brien, J (1999), Management
Information Systems – Managing Information Technology in the Internetworked Enterprise)
Information
Ajayi and Omirin, (2007) quoted about the information as, this view is buttressed by Murdick
and Ross (1971), when they opined that: Information is absolutely essential to the survival of an
organization. As organizations grow, the pressure of scale, complexity and an increased rate of
change make adequate information processing capacity inevitable, if effective control,
consequent upon coordination of individual activities to be achieved.
Information is a critical resource in the operation and management of organizations. Timely
availability of relevant information is vital for effective performance of managerial functions. An
information system in an organization is like the nervous system in the human body: it is the link
that connects all the organization's components together and provides for better operation and
survival in a competitive environment. Indeed, today's organizations run on information.
(http://www.fao.org/docrep/w5830e/w5830e0k.htm retrieved on 02-Dec-10 at 2100)
Information consists of data that have been processed and are meaningful to a user. A system is a
set of components that operate together to achieve a common purpose. Thus a management
information system collects, transmits, processes, and stores data on an organization's resources,
programs, and accomplishments. The system makes possible the conversion of these data into
management information for use by decision makers within the organization. A management
information system, therefore, produces information that supports the management functions of
an organization (Davis & Olson, 1985; Lucas, 1990; McLeod, 1995).
Need of Management Information System
The growing complexity of education systems has made information one of the essential
elements of the administration, management and planning of education system. The
strengthening of an information system depends on a simple premise, all the organizations; have
to generate information to inform their condition, functioning and results. Without data, no
system can function rationally, and consequently no operational decision can be made.
Language in India www.languageinindia.com
13 : 1 January 2013
Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 987
Management Information System (MIS) can therefore produce summary reports for detailed data
analysis as well as baseline information which can be helpful for the completion of ongoing
project and forecasting future needs. (Luis Carrizo, Claude Sauvageot and Nicole Bella, 2003)
Concept of Management Information System
A management information system (MIS) is a system or process that provides information
needed to manage organizations effectively. Management information systems are regarded to be
a subset of the overall internal controls procedures in an organization. (Kotler, Philip; Keller,
Kevin Lane, 2006)
A management information system (MIS) is a system that optimizes the collection, transfer and
presentation of information throughout an organization through an integrated structure of
database and information flow. It is, according to Sambo (1992), a system that uses formalized
procedures to provide management at all levels and in all functions with appropriate information,
based on data from both internal and external sources. In the same way, Lucy (1989) viewed
MIS as a system to convert data from internal and external sources into information and to
communicate that information in an appropriate form to management at all levels, to function.
Educational Management Information System (EMIS)
The term management information system (MIS) is well accepted, but the management
information system (MIS) may also be called an organizational information system, a computer-
based information system. When this management information system is used to help manager
and administer by basing itself on modern management tools in the educational system it can
also be term as the education management information system or EMIS
Educational management information system (EMIS) helps to generate multiple routine data and
operational information such as, monthly and weekly records of the management and financial
transactions, the presence and movements of personnel and pupils, the pay slips, results of tests
and examinations, etc. Such information is mainly important for managing educational activities.
The education management information system (EMIS) is a sub-system of an education system,
which aim at to collect, store, process, analyze and propagate information. (L. Carrizo,
Sauvageot, and Bella)
Educational management system (EMIS) is aimed to strengthen capacities in management,
planning and dissemination of information at all levels of the education system. To attain this
goal, it has to:
a) Improve capacities in such way that planners, administrators and managers
could base their judgment on timely and reliable data.
b) Centralize and coordinate the dispersed efforts in acquiring, processing,
analyzing and disseminating education management information
Language in India www.languageinindia.com
13 : 1 January 2013
Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 988
c) Rationalize the nature and flow of information necessary for decision making
by reducing and eliminating duplications, and by filling in the information gaps;
d) Link and assemble different existing information systems;
e) Integrate and synthesize in one single system the quantitative and qualitative
data;
f) Improve data collection, and the use and dissemination of information for
education management, in order to respond to the constantly evolving needs for
information;
(http://en.wikipedia.org/w/index.php?title=Management_information_system&act
ion retrieved on 15-Nov-10 at 0700 hrs)
Management Information Systems (MIS) is important in educational institutions activities and
helped educational institutions achieves mature level of automation.
University Management Information System
Managing universities activities requires University Management Information System (UMIS).
According to Hazem, (2009); University Management Information System (UMIS) broadly
refers to a computer-based system, a collection of hardware, software, people, data, and
information, which provides managers with the tools for organizing, evaluating and efficiently
running their departments.
There are many educational technologies have recently begun to be used separately as teaching
and learning tools. These technologies include conferencing software, e-mail, on-line resources,
search engines and multi-media databases, video-conferencing, shared whiteboards and
interactive simulations
(http://www.leeds.ac.uk/educol/documents/00001237.htm#_Toc463843827 retrieved on 9
December 2010 at 1300 hrs)
Examples of university information system components include Student Information System
(SIS), Library Information System, Faculty Information System, and Finance System
Language in India www.languageinindia.com
13 : 1 January 2013
Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 989
Figure 1. A prototypical university management information system.
Student Information System (SIS)
Student information system (SIS) is a use for educational establishments to manage student data.
Student information systems provide capabilities for entering student test and examination
scores, building student schedules, tracking student attendance, and managing many other
student-related data needs in any educational institution. The basic functions of a student records
system is to support the maintenance of personal and study information relating to:
• Inquiries from prospective students
• The admissions process
• Enrolling new students and storing teaching option choices
• Creating class & teacher schedules
• Records of examinations, assessments, marks and grades and academic
progression
• Maintaining records of absences and attendance
• Recording communications with students
• Maintaining discipline records
• Providing statistical reports
• Communicating student details to parents through a parent portal
• Human resources services
• Accounting and budgeting services
• Student health records
(http://en.wikipedia.org/wiki/File:Student_Data_Management.gif, retrieved on 09-Dec-10
at 1900 hrs)
Language in India www.languageinindia.com
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Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 990
Library Information System
Library Information System is responsible for managing and automating library. Automated
Libraries are called those libraries which contain material in digitized form. Automated Library
Information System database record reflects managerial tasks performed by librarians in order to
effectively manage libraries. A typical Library Information System record normally consist on
Book ISBN, Name, Author(s), Keyword(s), and data like Section, List of all the books, List of
books available, List of borrowed books, who is borrowing, when they should return, etc.
(Haitham A. El-Gharee, 2009)
Faculty Information System
Faculty Information System is responsible for managing and automating managerial activities
related to faculty and staff, Courses, and intersection between them. A typical faculty
information system database record includes Faculty data; ID, Name, Departments, Courses data;
Course ID, Name, Description, Name, Age, Gender, Address (Street, City, Country), Email,
Username, Password, DOB (Date of Birth) etc. Faculty Information System by itself is not
directly involve in the academic activates, its basic purpose is to organize faculty and university
managerial activities; the learning process is not the main orientation. Faculty information
system capabilities are to generate courses report(s), for example, that includes course
managerial issues. (Hazem M. El-Bakry, (2009) E-Learning and Management Information
Systems for E-Universities)
Finance Information System
Finance system is responsible for managing financial issues related to any organization.
However, financial issue of the educational institution doesn’t have anything to do with
academics activities at all. Some academic issues might include some financial issues relating to
the cost of course materials, etc. However, this should not force academic activities to be under
the control of university financial system. (Haitham, 2009)
Yet, the financial information system of the university can be used to keep the record of the
submission of fees and about the salary of the employees. The record of the outside financial aids
and its utilization regarding the project may also kept.
University Management Information System (UMIS) Role
University Management Information System (UMIS) achieving success from last many years
and prove efficiency and effectiveness within educational institutions. University Management
Information System (UMIS) is required for smoothly running the academic and administrative
activities within the educational institutions. University Management Information System
(UMIS) manages educational institutions, and more attention should be paid to the learning
process with the presence of UMIS. (Hazem M. El-Bakry, (2009), E-Learning and Management
Information Systems for E-Universities).
Language in India www.languageinindia.com
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Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 991
Objectives of University Management Information System (UMIS)
According to Ajayi and Fadekemi (2007), the following are the objectives of the University
Information System (UMIS):
i. To standardize the system of obtaining reports and statistical information from the
various universities on: students, staff, financial matters, and library.
ii. To record such information on diskettes or tapes at the universities for budgeting,
information storage, analysis and retrieval purposes.
iii. To ensure that such information are accurate and timely.
iv. To organize information for planning, budgeting and decision making.
v. To help the universities put in place effective management system and improve
utilization of resources. Management Information System (MIS) is basically
concerned with the process of collecting, processing, storing and transmitting
relevant information to support the Management operations in any organizations.
(Ajayi, I. A. and Omirin, Fadekemi F. (2007), The Use of Management
Information Systems (MIS) In Decision Making In The South-West Nigerian
Universities)
Approach to Management Information System (MIS) Design
A classical systems and software engineering approach is recommended to ensure the
development of a management information system that is fully responsive to the users’
performance, its objectives and resource constraints. The first step in an MIS development task is
the development of an MIS management plan, which describes the major tasks and schedule of
work for the MIS activity. This approach includes the following major components:
Systems analysis, which includes information needs evaluation, requirements and
specification analysis
Systems design, which includes synthesis of alternatives, cost-effectiveness
analysis, specification of criteria for selecting a preferred alternative, selection of
a preferred alternative
Systems implementation, which includes forms development, specification of
data collection and entry procedures, development of editing and quality control
procedures, software coding and testing, development of training materials and
training, integration of the software components with other system components
(e.g., personnel, communications, data transfer and assembly, report preparation
and distribution, feedback), and system-level testing
Systems operation and support, which includes not only routine operating
procedures but also provision for on-going system financing and management,
quality control, software maintenance and updating, personnel training, and
system maintenance and improvement (including periodic review of system
performance and diagnosis and correction of problems) While the preceding
Language in India www.languageinindia.com
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Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 992
system development phases are completed in sequence, there is some time overlap
between them.
(Joseph George Caldwel, (2009), Approach to Management Information System
Design Joseph George Caldwell) and (http://www.foundationwebsite.org retrieved on 7-
Dec-10 at 1300 hrs)
Applications of Management Information System (MIS)
As this is s technology era, there's hardly any large business that does not rely extensively on
their IT systems. However, there are several specific fields in which MIS has become invaluable.
Strategy Support
While computers cannot create business strategies by themselves they can assist management in
understanding the effects of these strategies, and enable them for the effective decision-making.
MIS systems can be used to transform data into information which is necessary for the decision
making. Computers can provide various sorts of the reports and statement which are helpful in
the planning, monitoring, implementation and evaluation of the strategy.
Data Processing
Management Information System (MIS) not only allow to collection and interpretation of vast
amounts of the data, but they also provide a valuable time saving benefit. Where in the past the
information had to be manually processed for filing and analysis it can now be entered quickly
and easily onto a computer by a data processor. That shows the quickest reflexes of the project
and enables the managers for effective and faster decision making.
(http://www.bestpricecomputers.co.uk/glossary/data-recovery.htm retrieved on 7-
Dec-10 at 1500 hrs)
Characteristics of MIS
To function effectively as an interacting, interrelated, and interdependent feedback tool for
faculty and staff, Management Information System (MIS) must be useable. The five elements of
a useable MIS system are: timeliness, accuracy, consistency, completeness, and relevance. The
usefulness of Management Information System (MIS) is hindered whenever one or more of these
elements are compromised.
Timeliness
To simplify prompt decision making, an institution's Management Information System (MIS)
should be capable of providing and distributing current information to appropriate users.
Information systems should be designed to accelerate reporting of information. The system
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should be able to quickly collect and edit data, summarize results, and be able to adjust and
correct errors promptly.
Accuracy
A sound system of automated and manual internal controls must exist throughout all information
systems processing activities. Information should receive appropriate editing, balancing, and
internal control checks. A comprehensive internal and external audit program should be
employed to ensure the adequacy of internal controls.
Consistency
Data should be processed and compiled consistently and uniformly. Variations in data collection
and its reporting can distort information and trend analysis. Data collection and reporting
processes will change over times; organizational management should establish a reluctant
procedure which accepts the changes in the systems. These procedures should be well defined
and documented, clearly communicated to appropriate and should monitor properly.
Completeness
Decision making process needs accurate relevant and complete information in a summarize
form. Therefore, generated reports should eliminate confusions and voluminous detail.
Information that is inappropriate, unnecessary, or too detailed is in vain for effective decision
making. Management Information System (MIS) must be appropriate and supported the
management of all level.
(http://wiki.answers.com/Q/Characteristics_of_management_information_system
n_of_management_information_system#ixzz17cLwXsoj retrieved on 5-De-10 at 1200
hrs)
Management by Objectives
Management Information System (MIS) is very useful in generating statistical reports and data
analysis. It can also be of use for a Management by Objectives (MBO) tool.
Management by Objectives (MBO) is a management process by which managers and their
subordinates agreed upon a series of objectives to achieve within a set time period. These
objectives are set using the SMART ratio. This SMART ratio means that objectives should be
Specific, Measurable, Agreed, Realistic and Time-Specific.
(http://wiki.answers.com/Q/management_by_objective#ixzzs12wdeXsa retrieved
on 2-Dec-10 at 11oo hrs)
Goal of Management Information System (MIS)
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Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 994
Management Information System (MIS) is used mostly at every levels of management. It should
be supportive for the institutions in term of achieving its goals and objectives. On the other hand
Management Information System (MIS) can be used as financial accounting systems that are
used to maintained record keeping activities of the financial matters. According to Comptroller’s
Handbook, An institution's Management Information System (MIS) should be designed to
achieve the following goals:
• Enhance communication among employees.
• Deliver complex material throughout the institution.
• Provide an objective system for recording and aggregating information.
• Reduce expenses related to labor-intensive manual activities.
• Support the organization's strategic goals and direction.
As Management Information System (MIS) provides fact to the decision makers, it supports and
enhances the overall decision making process. Management Information System (MIS) also
enhances job performance throughout an institution. At the top level management, management
information system (MIS) provides the relevant information which is helpful for the strategic
planning or decision making. On the other hand Management Information System (MIS) also
provides the means through which the organization activities are monitored and information is
disseminate to management, employees, and end users.
Effective Management Information System (MIS) should ensure the appropriate presentation
formats and time frames required by operations. Management Information System (MIS) can be
maintained and developed by either manual or automated systems or a combination of both. It
should always be sufficient to meet an institution's unique goals and objectives. These systems
should be accessible and useable at all appropriate levels of the organization.
Management Information System (MIS) is a critical component of the institution's overall risk
management strategy. Management Information System (MIS) supports management's ability to
perform such reviews. Management Information System (MIS) should be used to recognize,
monitor, measure, limit, and manage risks. Risk management involves four main elements:
• Policies or practices.
• Operational processes.
• Staff and management.
• Feedback devices.
Frequently, operational processes and feedback devices are intertwined and cannot easily be
viewed separately. The most efficient and useable Management Information System (MIS)
should be both operational and informational. As such, management can use Management
Information System (MIS) to measure performance, manage resources, and help an institution
comply with regulatory requirements. Management Information System (MIS) can also be used
by management to provide feedback on the effectiveness of risk controls.
Language in India www.languageinindia.com
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Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 995
Controls are developed to support the proper management of risk through the institution's
policies or practices, operational processes, and the assignment of duties and responsibilities to
staff and managers. (Comptroller’s Handbook, Management Information Systems, p 5)
Benefits of Management Information System (MIS)
The Management Information System (MIS) can deliver great benefits to enterprises in
educational institutions. These benefits are following:
Core Competencies
Every market leading enterprise will have at least one core competency, a function they perform
better than their competition. By building an exceptional management information system into
the enterprise it is possible to push out ahead of the competition. MIS systems provide the tools
necessary to gain a better understanding of the market as well as a better understanding of the
enterprise itself.
Enhance Supply Chain Management
Improved reporting of business processes leads inevitably to a more streamlined production
process. With better information on the production process comes the ability to improve the
management of the supply chain, including everything from the sourcing of materials to the
manufacturing and distribution of the finished product.
Quick Reflexes
As a corollary to improved supply chain management comes an improved ability to react to
changes in the market. Better MIS systems enable an enterprise to react more quickly to their
environment, enabling them to push out ahead of the competition and produce a better service
and a larger piece of the pie.
Further information about MIS can be found at the Bentley College Journal of MIS and the US
Treasury’s MIS handbook, and an example of an organizational. MIS division can be found at
the Department of Social Services for the state of Connecticut.
(http://www.bestpricecomputers.co.uk/glossary/data-recovery.htm retrieved on 3-Dec-
2010 at 2300 hrs)
The importance of management information technology in an organizational and its effectiveness
is being realized over the world. As elucidated ‘by Dan-Isa (2001), the fact that the provision of
efficient information system in an organization, which is almost as crucial as the supply of funds
to an organization, has led to the emergence of a special unit in organizations, called
“Management Information Systems” (MIS). Management Information Systems (MIS) focus
primarily on resource administration and provide top management with reports of collective data
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(Adamu, 2001). Available literature on Management Information Systems shows that studies on
the relevance of MIS to organizational management and effectiveness are mainly on business
organizations. Furthermore, studies on MIS in the school system focus attention largely on
higher educational institutions, especially the Universities. Batsman (1972) determined the
current status of MIS assisted by electronic data processing in higher education in America and
found that MIS was predominantly utilized in the areas of student records and finance. However,
Garret’s (1990) study concluded that information systems are useful for decision-making with a
particular reference to fiscal planning and allocation of personnel resources in the North Carolina
Universities. Alabi’s (1998) study revealed that MIS was significantly used for administrative
decision making in the Nigerian universities, while the system was not effectively utilized for
budgeting control in state universities. (W.B. Adeoti-Adekeye, The importance of management
information systems p 324)
COMSATS Institute of Information Technology
Introduction
The Commission on Science and Technology for Sustainable Development in the South
(COMSATS) is an international organization. It aims to reduce the ever-growing gap between
the developed and developing world through useful applications of science and technology.
One of the most successful projects of the COMSATS has been the establishment of the
COMSATS Institute of Information Technology (CIIT) in Islamabad, Pakistan. It was
established with the objectives of providing quality education and training in the field of
Information Technology (IT).
The COMSATS Institute of Information Technology made a humble start in April 1998 by
initiating certificate and diploma courses in IT. The achievements in its initial two years were so
impressive that when the CIIT requested for its own charter, the Government of Pakistan readily
acknowledged its excellent services and reposed its confidence by according to it the degree
awarding status in August 2000. Ever since, the CIIT has been progressing and growing by leaps
and bounds. The CIIT has been ranked among the top 7 universities/DAIs during 2006 by the
Higher Education Commission.
The CIIT is now slated for up gradation as a university by the name of ‘COMSATS University’
through an Act of the Parliament.
At present the CIIT, besides its principal seat, has seven other fully functional campuses at
Islamabad, Lahore, Abbottabad, Wah, Attock, Sahiwal, and Vehari, while more campuses at
Gujrat and Toba Tek Singh are in advanced planning stage. On the advice of the Federal
Government of Pakistan, efforts are under way for opening up of more campuses in the
provinces of Sindh and Balochistan as well. The CIIT is exploring possibility of opening an
overseas campus in the Gulf region.
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Vision
The CIIT is dedicated to the search for truth through advancement of learning and extending the
frontiers of knowledge; to the sharing of this knowledge through education in academically
diverse disciplines; and to the application of this knowledge to benefit the people of Pakistan in
particular, and the Muslim Ummah and the world, in general.
The Mission
CIIT, founded in the belief that understanding enriches all people, is dedicated to the search for
truth through advancement of learning and extending the frontiers of knowledge; to the sharing
of this knowledge through education in an academically diverse range of disciplines; and to the
application of this knowledge to benefit the people of Pakistan in particular, and the Muslim
Ummah and the world, as a whole. The Institute’s mission is threefold:
Research and Discovery
Generate and preserve knowledge, understanding, and creativity by instigating enquiry,
conducting high-quality research, and promoting scholarship that benefit students, scholars, and
communities across the country, Muslim Ummah, and the world at large.
Teaching and Learning
Share that knowledge, understanding, and creativity by providing a broad range of educational
programs among a diverse community of teachers, and taught, and prepare professional graduate,
and undergraduate students, as well as non-degree-seeking students interested in continuing
education and lifelong learning, for active roles in competitive and culturally diverse
environments.
Outreach and Public Service
Extend, apply, and exchange knowledge between the institute and society by applying scholarly
expertise to intellectual, social and technological problems, by helping organizations and
individuals respond to their changing environments, and by making the knowledge and resources
created and preserved at the institute accessible to the citizens. Using the resources of its
multiple campuses in an integrated fashion, the Institute vies to strengthen the services to the
society through educating a modern work force, undertaking research and development,
technology commercialization, and partnership with businesses, government and civil society
groups.
Language in India www.languageinindia.com
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Table: 4.1 MIS make it easy to answer the daily queries.
Table: 4.2 MIS reduce the work load
Table: 4.3 Data updation is made on regularly basis
Table: 4.4 In Service training are given
Table: 4.5 The MIS contribute to generate different sort of report in short period of time
Table: 4.24. Students are equally benefited by the MIS as other departments
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
4 33.3 8 66.7 0 0 0 0 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
4 33.3 8 66.7 0 0 0 0 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
2 16.7 2 16.7 8 66.7 0 0 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
4 33.3 6 50.0 0 0 2 16.7 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
2 16.7 10 83.3 0 0 0 0 0 0
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Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
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Table: 4.25. Your MIS is centralized.
Table: 4.26. Your MIS is connected with others departments.
Table: 4.27. Other departments / campuses are also getting benefits by your MIS.
Table: 4.28. The facilities provided by the university are satisfactory to run this
Table: 4.29. Sometimes you face hurdles to maintain the system.
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
5 41.7 7 58.3 0 0 0 0 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
6 50.0 6 50.0 0 0 0 0 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
7 58.3 5 41.7 0 0 0 0 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
5 41.7 5 41.7 0 0 2 16.7 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
2 16.7 8 66.7 0 0 2 16.7 0 0
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Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
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Table: 4.30. MIS is used to forecast future
Table: 4.31. Record kept under MIS is better than manual.
Table: 4.32. Chances of the errors are reduced due to MIS.
Table: 4.33. MIS version are made regularly
Table: 4.34. MIS is essential for the smooth administrative activities.
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
3 25.0 4 33.3 5 41.7 0 0 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
5 41.7 2 16.7 0 0 2 16.7 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
8 66.7 4 33.3 0 0 0 0 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
3 25.0 5 41.7 2 16.7 2 16.7 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
4 33.3 5 41.7 3 25.0 0 0 0 0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
7 58.3 5 41.7 0 0 0 0 0 0
Language in India www.languageinindia.com
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Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 1001
Table: 4.35. Do you evaluate your system using MIS on regular basis?
Table: 4.36. Do you think professional / training education is require to run MIS system?
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F
% F % F % F % F %
5
41.7 2 16.7 5 41.7
0
0
0
0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
5 41.7 7 58.3 0 0 0 0 0 0
Yes No
F % F %
200 100 0 0
Respondents
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F
%
F
%
F
%
F
%
F
%
Students
4
33.3 5 41.7 3 25.0
0
0
0
0
Managers
5 2.5 63 31.5 56 28.0 50 25.0 26 13.0
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Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 1002
Table: 4.1. You have account on COMSIS.
Table: 4.10. The management information system is reliable as compare to manual record
keeping.
Table: 4.11. Library MIS system is facilitated to search a book.
Table: 4.12. MIS of library record is up to date.
Table: 4.15. You can register yourself in any course online.
Conclusion and Discussion
All students have access to the COMSIS account from anywhere; the system is friendly in use
but the required information regarding admission, time table and date sheet is not available to the
majority of the students. Students have facility to register online in any course and their results
are also available to them online. Students have access to digital library. Library Management
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
25 12.5 52 26.0 55 27.5 43 21.5 25 12.5
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
50 25.0 69 34.5 25 12.5 41 20.5 10 5.0
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
15 7.5 73 36.5 35 17.5 52 26 25 12.5
Language in India www.languageinindia.com
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Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 1003
system is up to date however a majority of the students do not use it for searching books. The
Management Information System (MIS) facilitates the academics and administrative activities
and is more reliable than manual record keeping. The Management Information System (MIS) is
not centralized for all the campuses; updating is not made on the regular basis. Managers of MIS
sometimes face hurdles regarding the maintenance of the system. Management Information
System (MIS) contributes to forecast the future, evaluate the system and to generate different
sorts of the reports in short period of the time. Management Information System (MIS) make
easy to address daily queries and has reduced the work load and chance of error. Almost all
managers were professionally qualified. However, they are of the opinion that in service
trainings are essential for the smooth functioning of the system.
Recommendations
There are seven campuses of COMSATS Institute of Information Technology (CIIT), they may
be interconnected with centralized database, e.g. COMSIS. Although majority of the manager
were professional qualified but in service training would be useful to keep their knowledge
update to meet emerging challenges and problems. System may be evaluated on regular basis to
make it more effective. For better utilization of the system, student may be given orientation
trainings and feedback about the effectiveness of the system can be taken from them. To make
the system more effective information about the time table, date sheet, lectures etc, may be
provide to the student through the system. Due to the time and finance constrains; this research
was restricted to only COMSATS Institute of Information Technology (CIIT), Islamabad, so its,
so its result would not be over generalized. To overcome these deficiency following are the
recommendation of the future studies: Further studies can be undertaken to find out the role of
the Management Information System (MIS) in all campuses of the COMSATS Institute of
Information Technology (CIIT).Sample size may also be enlarged. Different tools for the data
collection e.g. interview and check list can also be taken for the future studies.
=====================================================================
References
Ajayi, I. A. and Omirin, Fadekemi F. (2007), The Use of Management Information Systems
(MIS) In Decision Making In The South-West Nigerian Universities.
A.T. Alabi, Management Information System Equipment Utilization In Federal And State
Universities In Nigeria
Brien, J (1999), Management Information Systems – Managing Information Technology in the
Internetworked Enterprise
Strongly
Agreed
Agreed Uncertain Disagreed Strongly
disagreed
F % F % F % F % F %
40 20.0 71 35.5 40 20.0 28 14.0 21 10.5
Language in India www.languageinindia.com
13 : 1 January 2013
Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
Dr Muhammad Tahir Nawaz (Brig) and Sumaira Liaquat, M.Phil. Scholar 1004
Charles A. Gallagher, Perceptions of the Value of a Management Information System
Charles D. Schewe, The Management Information System User: An Exploratory Behavioral
Analysis
Charles D. Schewe James L. Wiek, Innovative Strategies for Improving MIS Utilization
E.W. Martin, Information Needs of Top MIS Managers
Hazem M. El-Bakry, (2009), E-Learning and Management Information Systems for E-
Universities
Joseph George Caldwel, (2009), Approach to Management Information System Design
L. Carrizo, C. Sauvageot and N. Bella Information tools for the preparation and monitoring of
education plans
Robert P. Bostrom J. Stephen Heinen, MIS Problems and Failures: A Socio- Technical
Perspective
W.B. Adeoti-Adekeye, The importance of management information systems
Web References
http://www.foundationwebsite.org
http://en.wikipedia.org/wiki/Management
http://www.fao.org/docrep/w5830e/w5830e0k.htm
http://en.wikipedia.org/w/index.php?title=Management_information_system&action
http://www.leeds.ac.uk/educol/documents/00001237.htm
http://en.wikipedia.org/wiki/File:Student_Data_Management.gif
http://wiki.answers.com/Q/Characteristics_of_management_information_systemn_of_manageme
nt_information_system
http://wiki.answers.com/Q/management_by_objective#ixzzs12wdeXsa
http://www.bestpricecomputers.co.uk/glossary/data-recovery.htm
http://wiki.answers.com/Q/What_is_the_role_of_database_management
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Muhammad Asif Chuadhry Deputy Director Mass Education
SUIT, Peshawar
Language in India www.languageinindia.com
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Muhammad Asif Chuadhry, Kishwar Naz, Ph.D, Scholar,
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Kishwar Naz, Ph.D. Scholar
Faculty of Education
AIOU
Dr Muhammad Tahir Nawaz (Brig)
Visiting Faculty Member OF UET
Taxila
Sumaira Liaquat
M.Phil Scholar
Faculty of Education
AIOU