information of the greatest use

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CC 2009 ClickforHelp.com Inc. Shareable for not for profit use. Information of the Greatest Use Ken Fischer [email protected] blog: web20blog.org twitter: @web20blog_org

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An analogy for how to think of information and how it affects our lives.

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Page 1: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

Information of the Greatest Use

Ken Fischer [email protected] blog: web20blog.org twitter: @web20blog_org

Page 2: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

Providing “information of the greatest use”

Information

Transparency, Participation, and Collaboration Memo

Page 3: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

Technology distributes information.

Page 4: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

Access is no longer enough.

Page 5: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

Delivery must serve the audience’s purpose.

Page 6: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

The audience is a distribution channel.

Page 7: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

“The hand is a great form factor.” Michael Dell

Page 8: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

Is information a service or a product?

CSV, PDF, DOCAPIs, RSS

Page 9: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

Less infrastructure = More Usable!

Lower barriers to use. Don’t let standards become a barrier.

Documents require infrastructure to maintain and search

Page 10: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

What if some people need something special?

Page 11: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

Since they came, let them build it!

Page 12: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

Provide Information Services to spur innovation and use

47 applications in a matter of 30 days, with an investment of $50,000

Page 13: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

The audience will create Transparency

Page 14: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

Key Takeaways:

Social Media is …a way for government to allow solutions to emerge from enthusiastic, diverse groups who trust each other to be focused on the goals.

Social Media is….a way for government to create solutions to enable people to communicate, participate, and collaborate to achieve common goals.

Page 15: Information of the Greatest Use

CC 2009 ClickforHelp.com Inc. Shareable for not for profit use.

Ken [email protected]: web20blog.orgtwitter: @web20blog_orgLinkedInFacebook