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Information Architecture Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390

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Page 1: Information Architecture Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390 Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390

Information ArchitectureInformation Architecture

Lecture 2 / Chapter 2Practicing IA

Bob GriffinWDIM390

Lecture 2 / Chapter 2Practicing IA

Bob GriffinWDIM390

Page 2: Information Architecture Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390 Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390

Practicing Info ArchitecturePracticing Info Architecture

IA “happens” whether we want it to or not Do we “need” it if it just happens? Programmers and Graphic Designers are

great at what they do, but Information Architecture is not one of their skills

“IA, a minute to learn a lifetime to master”

IA “happens” whether we want it to or not Do we “need” it if it just happens? Programmers and Graphic Designers are

great at what they do, but Information Architecture is not one of their skills

“IA, a minute to learn a lifetime to master”

Page 3: Information Architecture Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390 Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390

Practicing Info ArchitecturePracticing Info Architecture

Innies An info architect

who is from inside the organization has a more in-depth understanding of the content they are dealing with

Innies An info architect

who is from inside the organization has a more in-depth understanding of the content they are dealing with

Outies An info architect

who is from outside the organization has a fresher perspective of the organization (you can’t see the forest for the trees)

Outies An info architect

who is from outside the organization has a fresher perspective of the organization (you can’t see the forest for the trees)

Page 4: Information Architecture Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390 Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390

Practicing Info ArchitecturePracticing Info Architecture Most important quality

of an IA is the ability to “think outside the box”

What does that mean? What web sites have

created great IA? Why does the web

provide endless opportunities for that? To do things differently?

Most important quality of an IA is the ability to “think outside the box”

What does that mean? What web sites have

created great IA? Why does the web

provide endless opportunities for that? To do things differently?

Page 5: Information Architecture Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390 Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390

Practicing Info ArchitecturePracticing Info Architecture There is a certain

“finality” about a users casual decision to leave a website when they can’t find info on it?

What does that mean?

Can you give me examples?

There is a certain “finality” about a users casual decision to leave a website when they can’t find info on it?

What does that mean?

Can you give me examples?

Page 6: Information Architecture Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390 Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390

Practicing Info ArchitecturePracticing Info Architecture

Why is it important that the IA is “solely responsible” for the planning of a website?

IA is beginning to become “specialized,” i.e. thesaurus designer, search schema content editor, metadata specialist, information architect strategist (Note)

Why is it important that the IA is “solely responsible” for the planning of a website?

IA is beginning to become “specialized,” i.e. thesaurus designer, search schema content editor, metadata specialist, information architect strategist (Note)

Page 7: Information Architecture Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390 Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390

Practicing IA in the Real World

Practicing IA in the Real World

Users. Content. Context

“…complex, adaptive systems with emergent qualities.”

“UCC…information ecology.”

We need to understand business goals when performing IA

Users. Content. Context

“…complex, adaptive systems with emergent qualities.”

“UCC…information ecology.”

We need to understand business goals when performing IA

Page 8: Information Architecture Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390 Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390

Information EcologiesInformation Ecologies Context

Each company’s IA is unique, like a fingerprint or snowflake

Your IA provides the most tangible “snapshot” of your organization’s mission, vision, values, strategy and culture (note)

“Tacit knowledge”

Context Each company’s IA is

unique, like a fingerprint or snowflake

Your IA provides the most tangible “snapshot” of your organization’s mission, vision, values, strategy and culture (note)

“Tacit knowledge”

Page 9: Information Architecture Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390 Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390

Information EcologiesInformation Ecologies Content

Documents, applications, services and metadata that people need to understand your business (the stuff!)

Attributes of content are: ownership, format, structure, metadata, volume and dynamism (note)

Content Documents,

applications, services and metadata that people need to understand your business (the stuff!)

Attributes of content are: ownership, format, structure, metadata, volume and dynamism (note)

Page 10: Information Architecture Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390 Lecture 2 / Chapter 2 Practicing IA Bob Griffin WDIM390

Information EcologiesInformation Ecologies Users

Demographics Do you know who’s

using your website? Do you know how

they’re using it? Study your “users in the

mist”? User groups? Focus groups? Who do you think will be

the first users of the Apple iPhone?

Users Demographics Do you know who’s

using your website? Do you know how

they’re using it? Study your “users in the

mist”? User groups? Focus groups? Who do you think will be

the first users of the Apple iPhone?