indian global manager : challenges ahead

8/9/2019 Indian Global Manager : challenges ahead

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Prof S P Garg

Jaipuria Institute of Management

(Former Dy General Manager

Bank of Baroda)

Seminar on Global Work Force 2020:

21st April 2010


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Everything should be made as simple aspossible,

but not simpler.

Albert Einstein


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Globalization is a process through which the diverse

world is unified into a single society in integrating the

world economy

Globalization has many meanings and dimensions

depending on the context. It has economic, political,

social, cultural, environmental, security and other

dimensions.


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Complex Global Business Scenario

` Global Competition

` Changing Dynamics

` Global Customer : highly demanding

` Voice of the Customer (VOC)

` Global Clear- cut Communications


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` Indian Competitiveness

` Emerging INDIAN MNCs` Develop global mindset

` Go global and take charge


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There are no foreign lands. It is the traveler only

who is foreign.Robert Louis Stevenson

The Silverado Squatters,1883


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Globalization is about producing where it

is most cost effective ,sourcing capital fromwhere its cheapest and selling it where it

is most profitable.

N R Narayana Murthy

Toward A Better Future


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WHO AREYOU?

YOU ARE A BRAND

YOU ARE A BRAND AMBASSADORYOU ARECEO


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Ifyou don't create a BRAND for yourself, yourcompetition will be happy to do it for you

Brands to Last: Build a Winning and Enduring

Brand


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HOW AREYOU?

AREYOU OK?What is expected ofYou?

How to achieve?


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` Global Leadership and Managerial Competencies ofIndian Managersby T VRao ofT V Rao LearningSystems Private Limited, Ahmedabad,

` conducted a feedback survey of762 senior and toplevel managers.

` identified 25 competencies for a successful globalleader.

` Communication, teamwork , hard work : strongpoints.

` strengths ofIndian managers as calm and

composed, being a team player, having good inter-personal skills, being trustworthy,flexible, andapproachable and having a pleasant personality


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` Short temper, lack ofopen-mindedness andinability to build juniors : areas requiringimprovement.

` areas of improvement : decision-making

skills (speed and quality), delegation,assertiveness and strategic thinking.

` anyone aspiring to be a global manager hasto think like a leader and demonstrate

leadership qualities.


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` Global Awareness

` Sensitive to customer needs, culture, brand equity,

and teamwork

` Understand, Integrate and manage culturaldifferences

` Build bridges

` Synthesize mutual respectand trust


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` Your Global Engagement

` Your capacity and capability

` Your team spirit` Your Image

` YourConfidence

` Your Problem Solving Approach` Your Risk Appetite


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` Drive for Results

` Superb Business Performance

` No Place for Mediocrity` Management of cross cultural issues

` Crisis Management

` Long term Sustainable Deliverables

` Create Global value with local adaptation


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` Be update and have learning agile` Have Right Attitude` Develop Knowledge : Job based and Applied` Polish your Image Regularly and Develop your

Image Equity` Be ready for surprises, bumps, road blocks and

diversions` IfYou are Not Visible, You are Invisible to Your

Prospects & Customers


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Be conceptually strong in understanding factorsof Globalization and new delivery channels

Strong Decision making abilityBe Multi tasking and strong execution

Strengthen net working

Effective communication

Be innovative and creative


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` Respect Society, culture and work habits to whom

you serve

` Organizational Belongingness` Definitely

` Eye on Business growth and opportunities


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Strong Heritage on the institution : Take the best

advantage with creativity

Develop strong Institutional Conviction,

Commitment and Communication

Strong Focus on Ethical Values ,Corporate

Governance and Regulatory Compliance


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` AAA MODEL STRATEGIES:

Adaptation

Aggregation

Arbitrage

` CAGE Framework:

Cultural

AdministrativeGeographic

Economic


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EVENTUALLY

YOU WOULD BE SUCCESSFULAND

COME OUT WITH GLORY


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ONLY IF YOU ARE

G: Growth orientedL : Linked

O : Organizational Belonginess

B : Building Bridges

A : AttitudeL : Leadership


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G L O B A L


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` Live with great expectations and great things

happen.

` When you innovate, you have got to be prepared

for every one telling you youre nuts.Larry Ellison ,CEO, Oracle Corporation


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Innovation is not the product of logical

thought ,although the result is tied tological structure

Albert Einstein

Innovation is not an option .It is

fundamental to survival.


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Be careful what you say and protect your life .A

careless talker destroys himself.The Good News Bible


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shoot for the moon, because even if you

miss, youll land among the stars.


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Suggestive Readings

Redefining Global Strategy: PankajGemawat

The World is Flat:

Tom Friedman


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Wishing You All The Best In YourEndeavours

Thank You

for suggestions/feedback/[email protected]

Mob: 093092 92080


21st April 2010

indian global manager : challenges ahead

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