independent trusted advice – assurity consulting

INDEPENDENT TRUSTED ADVICE

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Assurity Consulting is the UK’s leadingindependent consultancy specialising inworkplace health, safety and environmentalsolutions. Choose us as your partner incompliance management and you will reap the benefit of our more than twenty-five years’experience of helping customers of all sizes –from across all sectors – manage theircompliance responsibilities as efficiently as possible.

Our services reflect the needs of organisations like yours, where changing regulatoryrequirements place new demands on you andyour people, but also open the door to newopportunities and efficiencies.

Our strength – and value to you – lies in ourindependence. It is this guarantee of impartiality,together with our in-depth technical expertiseand award winning customer service, that has led customers from across the UK and Europe to choose us as their trusted partner. We invite you to do the same to make sure your organisation is fully protected.

As a company we hold ISO 9001:2008 and ISO 14001:2004 for the provision of workplaceauditing and consultancy. With our certificationsyou can be reassured that we are audited tointernational standards for our process and

procedures, we are committed to environmental concerns and that we focus on constantlyimproving our performance for you.

ISO 9001:2008 FS 24510ISO 14001:2004 EMS 84550

Introduction

2013 customer satisfaction survey results from respondents

67.5% Excellent

32.5%

"We have worked with Assurity Consulting forover ten years and regard them as one of ourmost trusted partners. Throughout the periodwe have worked together we have received aconsistently high level of professional adviceand support and an exceptional level ofcustomer care."

Julie KortensHead of Corporate Services Channel 4 Television

Good

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By partnering with us, one of the first things you’ll notice is our commitment to building and maintaining long-term relationships. Our consultants – all direct employees – will guide you through our findings and provide all the help, advice and information you need,giving you reassurance that you are in control of your compliance.

As an independent consultancy, with no ancillary products or services to promote, our impartial advice makes sure that every lastpenny of your compliance management budget is used to best effect. It is our aim to provide the support and advice that will identify areas of potential cost savings.

Our in-depth technical expertise is a quality thatreally sets us apart. Our team includes certifiedspecialists in disciplines including occupationalsafety and health (NEBOSH, OSHCR), accessaudits (NRAC), asbestos (P402), plus experts inareas such as fire and legionella, making us thepreferred compliance management partner of so many organisations.

To give you the added security you need, ourcompany is accredited by UKAS for the samplingand analysis of your air and water samples in our

own laboratory, and we are alsoaccredited by UKAS for ourlegionella risk assessments to BS 8580:2010.

We understand the challenges of health, safetyand environmental compliance in managingpremises and have designed Assurity Plus, acompliance management solution, to help yousimplify the way you work, and demonstrategreater compliance control.

Our aim is to build mutual trust and respect, bothshort term and long term. In doing so you willreceive a service that goes above and beyondsimple legal compliance giving you the peace ofmind that your organisation is totally compliant.

1150 0330

Our approach

"I consider that Assurity Consulting providethe absolute reference advice and service forFacility Managers who are seeking a trulyindependent professional service. The serviceis impartial, timely and always provided atreasonable cost. The use of both independentand in house laboratory facilities shows thebreadth of service. Assurity Consulting havebeen our partner for 13 years and thatassociation will continue because of theexcellent service ethic."

Roger WraggHead of PremisesN M Rothschild & Sons Limited



Real estate, property and facility managers facemany demands. New and changing legislation,increased accountability for cost control, moreevidence of good corporate governance and the need to constantly demonstrate value to their organisation.

Assurity Plus delivers complete visibility of everyaspect of your organisation’s safety, security, risk and compliance. We will deliver real timeinformation to help you proactively managecompliance in individual buildings or portfolios of premises on a regional, national or internationalbasis. This means that whatever the geographicalspread of your property, everything is covered for you at one central location.

By upgrading your compliance managementoperation to Assurity Plus you will have useablemanagement reporting and enhanced visibility of risks. You can simplify your operation and focus resources on areas of greatest need, savingyou time and money. Your Assurity Plus solutionwill match your requirements, and will focus oncompliance issues that are relevant to yourorganisation. You will have the confidence toknow you are dealing with the right issues at the right time.

Everything about your Assurity Plus solution is focused on making it simpler for you toeffectively manage your workplace compliance.You will be assigned a fully competent andsuitably qualified consultant dedicated tounderstanding and meeting your workplacecompliance requirements.

Your consultant has the experience andknowledge to help you make decisions thatincrease the efficiency and effectiveness of your compliance management tasks. They can also call on the additional resources of a large team of consultants, all directly employedby Assurity Consulting. This means that all of your workplace compliance requirements can be met by one team.

SMART workplace compliance solution

Assurity Plus is a package of protection thatdelivers five main areas of expertise.

Systems management

We assist you to create management systems thathelp you maintain compliance, quality and controlin all areas of your workplace.

Management review

We help you to measure where you are to providean overview of performance, allowing you tofocus your resources effectively.

Audit

We challenge your existing arrangements to giveyou the reassurance you are in control.

Risk assessment

We help you to consolidate and enhance your performance in controlling your risks.

Training

We help you to educate your people so that theyunderstand ‘why’ they are doing things, as well as‘what’ you need them to do.

With Assurity Plus we are able to cover thebroadest range of compliance solutions for you.From asbestos and fire safety risks, to energy andenvironmental management, and all your generalhealth and safety management challenges. We can provide the peace of mind todemonstrate that you are in control.

Each solution has been designed to make it easy to access concise real time managementinformation, supplying you with the practicalevidence of your compliance. They are builtaround your particular property portfolio andmanagement needs, thereby ensuring shortestpayback and maximum return on investment.

Assurity Plusworkplace compliance solution



• Your personalised service is delivered through a web-based system accessible from any device. All the information you require is only three clicks away and your consultant is personally available through a dedicated help desk facility.

• You can take a big picture view or drill into groups of properties or individual sites. And instant access to associated reports, compliance statements and outstanding actions, will allow you to review your overall performance and measure your success.

• A clear and simple online user interface, allows you and your team – be they building managers, engineers, bursars, facilities managers or upper management – to easily reach the information they need quickly and intuitively.

• Management information dashboards with intuitive traffic light systems provide clear, at-a-glance status reporting, while a helpful email module provides alerts to make sure all of your compliance matters are actioned.

• An essential document ‘folder’ acts as a central storage area for all of your compliance information, including your contractor reports. So you won’t have any more lost or mislaid reports, everything will be to hand quickly and easily.

• There is also straight forward and efficient management of any actions arising from your Assurity Consulting reports, with a fully searchable archive of past and present reports. You will have a full history of your compliance giving you the full picture, saving you time and providing you with comprehensive protection.

• Assurity Plus can be personally brandedwith your organisation’s identity so it sits comfortably alongside other in-house applications and tools. It’s your solution, your information alongside our expertise.

• You will receive free access to all the benefits of the online compliance management system for the full term of your contract with us.

“Since first working with Assurity Consultingin April 2010, I have found their approach tohealth and safety to be straightforward andpractical with their online management tool,Assurity Plus. It’s very easy for our team tooperate ensuring our continued complianceacross our portfolio of properties in the UK.“

Mark RaynerInterim Facilities ManagerRoyal College of General Practitioners



Our compliance management services aredesigned to ensure the correct levels of data,information and knowledge pass across theorganisation and so create a positive, costeffective and confident workplace for you. With so many responsibilities at board,departmental and team level, employing the most relevant policies and monitoring systemscan be a complex task.

Access audits

Asbestos management

Assurity Plus workplace compliance solution

Carbon and energy management

Computer room environmentmanagement

Environmental management

Fire safety management

Food hygiene management

Health and safety management

Indoor air quality assessments

Legionella management

Occupancy comfort assessments

Safe school assessments

Waste management

Water hygiene management

Workplace environmentalassessments

Our services include:

Our services

Whether it is with single service support or morecomprehensive integrated management, AssurityConsulting can provide the answers and solutionstailored to you and your organisations’requirements.

“Assurity Consulting have provided air andwater quality assessments for us for overtwenty years. They are passionate aboutservice, quality and independence. I canhighly recommend them.“

Stacey CollinsHealth, Safety and Environment ManagerFreshfields Bruckhaus Deringer LLP



The basis of every service provided is the AssurityConsulting management loop. Every aspect of anorganisation’s strategy, policy and operations arereviewed and each element of the loop can beundertaken in isolation or as part of a fullyintegrated approach.

• We review all existing protocols and buildings to understand what is successful and what canbe improved.

• We identify all policies to ensure they arerelevant and up to date.

• We confirm who takes responsibility forpolicies so that everyone is clear how itaffects them.

• We develop risk assessments to help you prevent potential problems and their consequences.

WRITTENSCHEMES

RISKASSESSMENTS

THE ASSURITY CONSULTINGMANAGEMENT LOOP

RESPONSIBILITIES

POLICIES

REVIEWRECORDS

CHECKINGINSPECTINGMONITORING

IMPLEMENTINGCONTROLS

TRAINING

• We provide written schemes documentationso that you know who does what, when and why.

• We provide training aimed at raisingunderstanding in compliance andlegislation issues.

• We guide you on your controls to ensurethey happen.

• We help you to monitor relevant practicesto ensure they continue to protect.

• We ensure your records provide practicalevidence of your compliance.



Property managementSuccessful property management requires acareful balance of resources between landlord,asset and tenant. Over the years we have providedspecific health and safety compliance solutionsfor managers of extensive property portfolios,together with landlords and tenants.Understanding the responsibilities andrequirements of each is the key to successfullymeeting all their needs.

“Since working with Assurity Consulting,I have found them to be professional at alltimes and they offer support and reassuranceto assist in our working day. Their approachis practical and the reports issued are easyto understand. We will continue to work withthem, value their advice and congratulatethem on providing an excellent service.“

Paula BoneBuilding ManagerStrandbrook Limited

We have experience of working with customersfrom just about every sector. So, whether yours is an organisation with international workplaceconcerns, an educational establishment lookingto secure the safety and wellbeing of students and employees, or an environmentally awarecharity, we have the experience to help youachieve your aims.

CorporatesManaging corporate workplace compliance is about meeting your legal obligations anddelivering tangible and effective solutions intandem with the wider business needs. AssurityConsulting can help you take care of yourworkplace compliance, and CSR concerns, in acost effective and clear manner, so allowing youto focus on developing your core activities.

Our sectors

“Assurity Consulting continue to provideWestfield with excellent support andguidance in relation to legionella and airquality risks. They provide cost effectivesolutions ensuring that the interests of ourbusiness are met at all times. Their employeesare always pleasant and knowledgeable andthey consistently deliver clear and concisereports, which are easy to understand and action.“

Will StanbridgeHead of Risk ManagementWestfield



EducationFrom independent schools to universitycampuses, wellbeing and pastoral care ineducational environments present a wide range of different challenges, risks, and opportunities. At Assurity Consulting we can help youdemonstrate the right levels of compliance, costeffectiveness and care, and demonstrate thosequalities to staff, students and parents.

CharitiesWe understand that corporate responsibility,legislative compliance, ethics and environmentalissues are all high on the agenda for mostcharities, but so is cost effectiveness and value to your sponsors and supporters. AssurityConsulting solutions allow you to focus more ondelivering in the areas of your key activities, safe in the knowledge that you have the right levels of compliance management in place supportingthe organisation.

“The University of Greenwich selectedAssurity Consulting to carry out legionella riskassessments across our three campuses dueto their depth of knowledge, expertise, costcompetitiveness and exceptional customerservice. We value highly their independenceand we have reassurance that we arespending our capital in the right place. Their consultants are always on hand,effective and competent.“

Nigel HeughBuilding Services ManagerUniversity of Greenwich

“For over 20 years Assurity Consulting haveprovided legionella risk assessments andworkplace environmental assessments forthe organisations I have worked for. Morerecently they have completed asbestos riskassessments and registers for the Institute.They have always provided an efficient,professional and independent service. I willcontinue to use their services as a meansof assurance of compliance with currentlegislation and regulations.“

Steven SurridgeDirector of OperationsThe Institute of Cancer Research



Access auditsOur team of access auditors are all registered with the National Register of Access Consultants(NRAC). They have a broad range of buildingservices knowledge making them completelyqualified to deliver the most effective accessservices for your premises.

They will provide you with independent, impartialadvice on how your workplace can be most costeffectively and reasonably adjusted, giving youreassurance that your property is both inclusiveand welcoming for all. By being inclusive, yourorganisation will have an enhanced reputationand will be fulfilling its moral responsibilities.

Our independent access audit services include:

• Strategic level access auditmanagement reviews

• Access policies and access statements

• Access audits

• Equality, diversity, inclusivity and accessibility training

The Equality Act 2010 is anticipatory legislationthat requires employers, service providers,educational and other qualifying bodies to makereasonable adjustments to their premises andenvironment. There is also a need to provideauxiliary aids as necessary for people withdisabilities.

What represents reasonable adjustment now or inthe future depends on the different circumstancesof each organisation and each building, as well asthe associated cost of the proposed adjustment.

Asbestos managementManaging asbestos is about the long-termdemonstration of compliance and that forms thebasis of the service we offer. Our team of qualifiedasbestos consultants (minimum P402), have been at the forefront of proactive asbestosmanagement in partnership with our customerssince before the 2004 regulatory changes.

We can also guarantee to give you anindependent view and impartial advice you can trust, as we do not offer any removal orremedial services.

Our independent asbestos management services include:

• Strategic level asbestos management reviews

• Asbestos management surveys

• Asbestos risk assessments

• Asbestos management systems

• Asbestos condition assessments

• Asbestos training for both management and awareness

Specific duties are placed on those responsible for running or occupying buildings, as well as onthose who remove asbestos. Having the rightsupport in place is therefore critical to both yourshort and long term management success.

The information you are required to hold must be up to date and available to anyone who maywork or disturb asbestos (or presumed asbestos)containing materials (ACMs). This means yourstrategy and your management systems must beactive and include regular reviews and conditionassessments. Training of all relevant personnel is another specific requirement and is theresponsibility of the duty holder.


Slaughter and May

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Slaughter and May – thebusiness that believes incomplianceSlaughter and May is regarded as one of the most prestigious law firms in the world.They advise on high profile andgroundbreaking international transactionsand have an excellent and varied client listthat includes leading companies,organisations and governments.

In the beginning

Since 1992 a trusted partnership has beenestablished between Slaughter and May andAssurity Consulting. At that time Slaughterand May wanted reassurance that theircontractors were delivering on workplacelegal compliance. A tailored solution toaudit their buildings environments wasdeveloped by Assurity Consulting and thesupport began with independent workplaceenvironmental assessments (air quality,comfort conditions and water quality)across several of their London buildings.

The partnership continued when theyopened their new head office in 2002 and Assurity Consulting carried out furtherlegionella risk assessments and set up asite-specific water management system to help them demonstrate compliance in water management.

Moving forward

In 2008 Slaughter and May progressed theworking relationship and instructed AssurityConsulting to carry out a fire riskassessment.

“We have used Assurity Consulting eversince we took occupation of One BunhillRow, for our environmental and watermonitoring, and have always receivedexcellent service and advice. Therefore it seemed a logical step to ask themto undertake the fire risk assessment.”Allan Fitzgerald, Senior Premises Manager.

A team was assigned to review this process,demonstrating a proactive approach tocompliance with the Regulatory Reform(Fire Safety) Order 2005 and fulfillingemployer’s responsibility. Working together,Assurity Consulting and Slaughter and Mayproduced an in depth tailored fire safetymanagement system.

The future

Assurity Consulting has developed a strongrelationship with the Health and Safety andProperty Management teams at Slaughterand May over the years. This has beenachieved by understanding the customers’needs, and personalising existing systems to meet them.

Slaughter and May understand theirresponsibilities and the need to comply with legislation. They work closely withAssurity Consulting and see us as a vital part of their team.




Carbon and energymanagementTo best support you, we have spent recent yearsactively participating with governmentdepartments and enforcing agencies responsiblefor reducing carbon and managing energy. Wehave provided direct support through the BIFMSustainability Special Interest Group engagingwith members, and also have a member on theBCO's Environmental Sustainability ResearchGroup in our team.

Our energy consultants provide supportiveconsultancy, collaborating with a wide range ofcustomers in various sectors, reporting todifferent stakeholders including commerciallandlords, tenants and owner/occupiers. So, if youwant to reduce your carbon footprint, improveperformance, drive down energy costs and alsoenhance your organisation’s environmentalreputation, our energy consultants can help you achieve it.

Our independent carbon and energymanagement services include:

• Carbon reduction reviews, helping you toreach the best standards and benchmarks for your organisation

• BREEAM In-Use assessments

• Display energy certificates (DECs) – both forpublic sector (legal requirement) and privatesector (voluntary) buildings

From a regulatory perspective (CRC, mandatorygreenhouse gas reporting), as well as that ofsustainability, corporate responsibility and cost,carbon management information is becoming an increasing part of the compliance mix. Havingup to date, verifiable and accurate information to hand is now recognised as essential for any organisation.

Computer room environment managementComputer room uptime is critical for allorganisations today and at Assurity Consulting our consultants have over 100 years’ collectiveexperience of working in these environments tohelp you demonstrate effective control.

Our specialist assessments provide you withdetailed data on the environmental performanceof your computer rooms, from air quality to zincwhiskers. We interpret the individual results andconsider the trends developing as a consequenceof any changes within the suite to help youmaintain the “up time” and availability of yourcomputer room resources.

Our consultants can provide the best advice,training and guidance for working in andmaintaining a safe, clean and so optimally,operational computer rooms.

Our independent computer room services include:

• Accurate performance data reports including:

• Air quality / particulate analysis (circulating, supply and make up)

• Temperature and humidity profiles (circulating, supply and hardware variances)

• Room cleanliness and management validation

• Room layout and design assessments

• Room pressurisation testing

• Maintenance and air handling systemenvironmental performance

• Zinc whisker assessment

Computer rooms have changed dramatically over recent decades, but the need for secureinformation on demand remains the same.Guaranteeing uptime and keeping core powerrunning is essential in today’s organisations and,while fail-safes are factored in at design stages, it is often ongoing checks on the operatingenvironment that can get forgotten.



Environmental managementAssurity Consulting can provide you with ourspecialist environmental skills. As a long timecertified ISO 14001 company, we understandwhat companies need to do and the structurethey need to adopt in order to implement theright solution. We have also spent years as activemembers of groups such as the EIC, BIFM and the BCO, working with them and variousgovernment departments looking at what the real issues are.

Our independent environmental management services include:

• Strategic level environmental management reviews

• BREEAM In-Use assessments and certification

• Environmental policy review / drafting

• ISO 14001 consultancy and training: our teamhave the right experience in all relevant areas

• Environmental awareness training

• Water continuity management reviews

• Flood risk assessments

• Oil storage risk assessments

With environmental considerations high on the agenda for most stakeholder groups, youractivities need to be credible, effective and fit thebusiness need. The best organisations recognisethis and base their management on the reality oftheir environmental impacts, not the perception.When considered as a whole and properlyassessed and managed, good verifiableenvironmental management can also add value by complementing your risk and businesscontinuity processes too.

Fire safety managementThe risk of fire is a concern for all organisations.Careful management of that risk relies onaddressing life safety issues, and having a firestrategy in place to cover all your other assetsincluding buildings, information and criticalequipment. Our experienced team of consultants,have completed 100’s of risk assessments. They are Fire Safety College trained, and haveNEBOSH fire safety and risk managementcertification as a minimum, together with athorough understanding of the Regulatory Reform (Fire Safety) Order. This means that we know what you need to know in demonstrating compliance and keeping your people and buildings safe.

Our independent fire safety management services include:

• Fire safety management reviews

• Fire risk assessments

• Fire management documentation systems

• Fire warden training (awareness, duties,evacuation and fire extinguisher training)

• Fire evacuation drill support

The requirements of the legislation covereverything from proactive fire management,through risk assessment and arrangements, to drills, procedures, system checks and training.With potentially a range of contractors as well as employees and others (landlords, tenants,consultants) all involved in the process you need to ensure your fire management is robust,cohesive and inclusive. Your strategy needs toreflect this and have mechanisms of feedback inplace to give you the peace of mind that you areproactively in control of your fire management.


Food hygiene managementThe provision of food in most organisations todayis an outsourced or contracted activity, yet whereare the risks most likely to be realised?

Our team incorporates consultants who areappropriately qualified with the Chartered Instituteof Environmental Health (CIEH) up to Level 4Award in Managing Food Safety in Cateringoffering you proactive advice and support withyour food safety management.

As we have Environmental Health Officerexperience within the team, we can let you knowwhat to expect if an enforcing authority calls. We can also help you to make sure your decisionmaking on your catering provision is good foryou, as well as the supplier.

Our independent food hygiene management services include:

• Catering facility audits and assessments

• Food safety management documentation

• Catering supplier food safety management review

The provision of food is a key element of lookingafter employees. Even if catering is contracted out you are still ultimately responsible for the food hygiene at your premises and dealing withany issues that could arise.

At best, food can aid performance and enhanceemployee loyalty; at worst, it can be a threat toemployees’ health.

Health and safetymanagementWith a wealth of experience and qualified support,our services are an investment in practical andrealistic health and safety management, withoutvested interest or compromise. The key to this isrigorous and professional analysis of youractivities. Our health and safety consultants are all members of IOSH or IIRSM and our team alsoincludes NEBOSH diploma qualified and OSHCRregistered consultants. Coupled with decades ofexperience and colleagues who are specialists intheir own right in areas such as fire, access,asbestos and legionella, we’ve most likely helped someone successfully in the same work environment to you.

Our independent health and safety management services include:

• Strategic and operational levelreviews/assessments of your health and safety management

• Compliance based gap analysis

• Workplace risk assessments (COSHH, DSE,manual handling, expectant mothers, etc.)

• Comprehensive health and safety training(including, awareness for responsible persons,DSE, manual handling, legislation, riskassessment, etc.)

• Senior management health and safety briefings

• Sensible risk management briefings

• Health and safety policy and meeting support

• Liaison and support with enforcing agencies

Health and safety legislation impacts on the vastmajority of business operations, although howcompliance is achieved can vary considerably. So whether it is about knowing where yourorganisation’s own processes needsupplementing or if specialist intervention isrequired, we make sure support is integratedwhere it is needed. This sees compliance become more of a value added activity asopposed to just identifying non compliance or gaps in your processes.



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“Invests in the futureof the workplaceBNP Paribas is one of the six strongestbanks in the world according to Standard &Poor’s and the largest bank in the eurozoneby deposits. With a presence in more than80 countries and more than 200,000employees, including 160,000 in Europe,BNP Paribas is a leading European providerof financial services on a worldwide scale.In the United Kingdom, BNP Paribas’ 8,000employees deliver a wide range of financialservices to institutions, corporations andindividuals through their differentbusinesses: BNP Paribas Corporate andInvestment Banking, Investment Solutionsand Equipment Solutions.

Assurity Consulting has over a 20 yearhistory supporting BNP Paribas in theprovision of workplace environmentalassessments, legionella risk assessmentsand awareness training, asbestos surveysand fire risk assessments.

At the start of the working relationshipAssurity Consulting was commissioned toprovide expert advice on the provision anddesign of wet cooling systems for their newheadquarters. The organisation was havingrecurrent problems with water treatmentmanagement (cooling towers etc) which ifunresolved, could have potentiallydisrupted their business operations. Assurity Consulting were approached toprovide independent monitoring of theexisting water treatment programme. After extensive discussions, AssurityConsulting guided them through manycomplex issues to reach a practical,workable and effective solution.

Credit control

The Building Services Manager and his teamhave the responsibility to satisfy the needsof a demanding workforce and todemonstrate statutory compliance. Areas of perceived high-risk included legionella,air and water and they recognised that BNP Paribas have a strong brand reputation to protect.

The working partnership with AssurityConsulting has helped them to provide a safe and comfortable environment for all employees across all corporate offices.They also have the reassurance that all theirwet cooling and domestic systems areunder control. They receive independentverification that all major contractors(maintenance, catering and vending) areperforming in line with agreed standards.Assurity Consulting has also provided web-based reporting tools that enablesBNP Paribas to seamlessly view andmanage all reports and actions.

Realising their investment

“Our knowledge of our own watersystems has grown appreciably. We arenow able to manage more effectively andmake informed decisions regarding ourresources. Assurity Consulting hasprovided us with “a safe pair of hands“acting on behalf of and in the interest ofBNP Paribas. They provide timely andconcise professional advice allowing usto respond quickly and effectivelyto workplace environment issuesidentified during regular AssurityConsulting visits.“John Baldwin, Building Services Manager.

BNP Paribas proactively manage theirbuilding compliance management. AssurityConsulting provide them with customisedand bespoke management plans thatenable them to focus resources inappropriate areas. They are also able topromote their achievements in facilitiesmanagement across their organisation.

BNP Paribas




Indoor air quality assessmentsWe all know it is there, and at times occupantscan be unhappy with it, but more often than notwe cannot really qualify whether our air is good,bad or indifferent. At Assurity Consulting, we can -and across a range of areas in your buildings. Our team includes chemists, microbiologists andlaboratory scientists with decades of experiencein indoor air quality management. We process allour own site samples – around 35,000 a year –and our ISO 17025 system covers on sitesampling, transportation and testing of our airsamples. Our in house laboratory is UKASaccredited for analysis of our air samples givingyou the reassurance that your results will be totally accurate.

Our independent indoor air quality assessments include:

• Indoor air quality testing and assessment

• Indoor air hygiene policies

• Indoor air management reviews

• Indoor air awareness training, which itself can cover:

• Ventilation systems and air quality requirements

• Air handling units

• Air quality legislation

• Air quality control factors

• Risks associated with mechanically ventilated buildings

• Legal requirements for air quality

Aspects such as dust and microbiologicalcontaminants together with the impact of various groups of gases affect air quality, all of which are influenced by the standards ofcleanliness and maintenance of your ventilationsystems. Compliance with COSHH, Workplace(Health, Safety and Welfare) and DSE Regulationsare just some of the other considerations too.

Legionella management Accredited, successful and award winning are just three facts you could use to describe over 25 years of helping organisations achievecompliance and peace of mind in legionellamanagement.

UKAS accredited to ISO 17020 for our legionellarisk assessments, our market leading managementsupport combines specialist building servicesknowledge, together with our own UKASaccredited in house laboratory, means we havetotal control of the process from risk assessmentand sampling strategy to presenting our findingsto you. This helps factor in accuracy and reliability,and factor out error.

Our independent legionella managementservices include:

• Strategic level legionella management reviews

• Legionella risk assessments UKAS accredited to ISO 17020

• Legionella risk assessment reviews

• Water management documentation (policy and procedure)

• Water quality assessments

• Bespoke legionella awareness andmanagement training based on your systems management

Legionella is one of those premises issues thatcan have a dramatic impact on people and theorganisation in a very short space of time. Youmust be sure your risk assessment, scheme ofmanagement, training and feedback processes are robust and effective. You have to be able toidentify the long term trends, not just the shortterm changes. When you can contract out thetasks, but not the responsibility, you have to beable to fully trust what you have in place.


Queens College London


We work with Queen’s College London toensure the school not only complies withlegal requirements but that it also offers asafe and healthy learning environment forpupils and employees.

The challenges posed by the school were complex as it is housed in severalGrade 2 listed buildings in Central London,however we were more than capable ofmeeting the requirements of such a unique environment.

Moving Forward

After an initial review, where we workedclosely with the customer in order to fullyunderstand their needs, we devised a routemap which helped Queen’s Collegeestablish and begin to achieve their health and safety priorities.

Developing a partnership

As a result of this, we were asked to develop a bespoke health and safetymanagement system, includingcomprehensive fire, asbestos and watermanagement systems. We undertook a complete overhaul of all health and safety documentation, policies andprocedures and carried out a full staff training programme, tailored to individual requirements.

A New Focus

The clarity of our reports alongside thechanges implemented by us have allowedall levels of Queen’s College staff to focusmore on health and safety issues. This hasled to more efficiencies in the way issuesare dealt with, which means there has been a reduction in the health and safety workload.

“The Assurity Consulting reports havegiven us independent verification thatour systems and numerous contractorsare actually performing to agreed servicelevels, and this has given me vital time to address other strategic issues.”Simon Turner, Bursar.

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Occupancy comfortassessmentsMany employees spend a large percentage oftheir daily time in their office environment.Ensuring they are comfortable can reap themultiple benefits of employee satisfaction, loyaltyand enhanced performance, as well as reducecomplaints to premises and facilities managers.

Our team of consultants has a wide range ofexperience in dealing with workplace comfortissues across a variety of buildings.

We accurately measure and report onperformance, and look more broadly at howbuilding services can affect the results, forexample the overlaps with DSE, air quality, and other compliance / occupier issues. The outcome is you know exactly how you are performing and where, if at all, you need to be investing to make improvements.

An independent, quality assured, occupancycomfort assessment includes:

• Temperature and relative humidity profiling

• Airflow velocity testing

• Noise checks

• Noise risk assessments

• Light level appraisals

If concerns with occupancy comfort were easilysolved, they wouldn’t raise the problems they sooften do. For example issues with ambient airtemperature could be the result of poor buildingcontrol, bad design, building orientation, poorspace planning, high humidity or a combination of any of the above. Factor into this the additionalinfluence of airflow, and occupation levels, which may be compounded by noise levels andlighting, and it becomes increasingly complex toidentify the real cause. Without an accurateanalysis of the building you may only ever manage the symptoms.

Safe school assessmentsAs a Bursar or Estates Manager, having theresponsibility for managing health and safety is only ‘one part’ of your very broad job role. With changing legislation and the volume ofhealth and safety compliance necessary for a school, there is always so much for you to consider.

Targeted specifically to the school sector, our safe school assessment audits your compliance in terms of health and safety management andverifies that appropriate policies and proceduresare in place.

Our DBS checked consultants have a breadth of expertise across a wide area of subjects andthey all have a broad understanding of the builtenvironment, which they need to give you thecost effective and rational recommendations you need.

You will be advised on exactly what you need todo and how to do it with a recommended priorityof actions. With prioritised actions you can focusyour time and resource and get them completed.The outcome will help you to demonstrate aproactive health and safety management strategyfor your school.

Our independent safe school assessment is based on:

• A thorough inspection of the premises

• Examination of available documentation

• Interviews with appropriate academic and support staff

• Concise reporting with clearly prioritisedactions where needed

• Support with Governor or staff training acrossa range of subjects from asbestos and fire torisk management and responsibilities

Schools must set out health and safetyarrangements in a written health and safety policy.This should cover the building related measuresas well as processes, such as laboratory activitiesand school visits. Good, well implemented healthand safety should enable educational activities tobe done safely, not stop them.



Waste management Is your waste management about the informationyou get back from the contractor who takes itaway, or a more holistic approach, fromprocurement of items right through to theirdisposal? Either way, we can help.

Our waste management reviews offerindependent verification of your performance and provide a strategic, as well as an operationalimprovement plan. These improvements candeliver reduced costs for your waste transport,storage and disposal, and we can help you toreduce your overall wastage. All of which, of course, means less time invested for a greater return for you and more profit for your organisation.

Our independent waste management services include:

• Strategic level waste management reviews

• Waste stream assessments

• Waste management training

All departments have an impact on the wastestreams you produce and need to manage andmost people are now familiar with the 3 “Rs" –reduce, reuse and recycle.

Successful waste management takes a more holistic approach, looking at the whole of the process from the purchase of items right through to their disposal. Your wastemanagement strategy, when properly integrated will influence procurement.

“The service we receive for our assessmentsis second to none. I am extremely pleasedwith their reports and their friendly andprofessional attitude.“

Richard PaulinBuilding Services ManagerQVC

“We carry out assessments every year andAssurity Consulting provide us with verydetailed information about the condition andoutput of our plant/systems. They also serveas an independent review of the plannedpreventative maintenance work carried out byour building services contractors.“

Richard MillsHead of Facilitiesesure



Water hygiene managementWhether for people or process, water is anintegral part of all our buildings; so good waterhygiene management is an essential aspect ofworkplace compliance. Our consultancy is uniquein that we offer UKAS Accreditation to ISO 17025for our on site water sampling and testingtogether with the laboratory analysis. Thisguarantees an accurate and independent servicefor thousands of samples that we take on behalfof our customers every year.

Our independent water hygiene services include:

• Water quality testing (drinking, domestic,process and legionella)

• Hygiene and quality assessments

• Management policies, reviews and systems

• Water hygiene training

Once through the water meter, whatever it serves, the quality of water in your premises isyour responsibility. It is also covered by legislationas diverse as, the Water Supply (Water Quality) and Workplace (Health, Safety and Welfare),Regulations not to mention any process or private water supply requirements you may have.

Understanding the systems and services - pumps,pipes, tanks, valves and outlets - that this waterserves is another important element in properlyassessing the quality of water. Other influencingfactors include temperature, hardness, chemicalcontrol, conductivity and pH levels.

Workplace environmentalassessmentsIf you needed to rely on just one report to provideyou with an objective, factual appraisal of yourworkplace, this is it. Our workplace environmentalassessments are tailored to cover some or all ofthe variables you may encounter with your air,water, hygiene, computer room and occupancycomfort to provide you with valuable anddefinitive information you need on yourworkplace performance.

That is why, every year, our consultants carry out thousands of independent workplaceenvironmental assessments, all with the backingof relevant and extensive accreditation - our ISO 17025 system covers on site sampling,transportation and testing of your air, water and occupancy comfort. We provide you withvaluable and definitive information you need onyour workplace performance to help to enhanceemployee satisfaction, loyalty and productivity.

Our independent workplace environmentalassessment reports can:

• Establish your position in relation to your legal requirements

• Provide asset and building performanceinformation for internal and externalcustomers, enforcers, insurers, investors and regulators

• Assess aspects of the building you cannotalways see

• Explain accredited compliance data

• Protect your budget from unnecessaryremedial work

• Place individual aspects of the workplaceenvironment within an overall picture

Every workplace is a complex environment ofmany, interdependent factors. Some are governedby regulation and others through best practice orguidance, whatever applies though you need tobe able to produce reliable, qualified data if asked.


CBRE


Assurity Consulting andCBRE – a winningpartnership CBRE is the world's leading commercial realestate advisor, with over 300 offices inmore than 50 countries. It employs around2,000 people in the UK and its servicesencompass a wide range of activities,including property and asset management,building consultancy, landlord and tenantservices, development, facilitiesmanagement and planning. The firm placesa key emphasis on fulfilling its duty of care,loyalty and good faith to its clients andbusiness partners, so a key objective for itsasset management divisions is to provide asafe and healthy working environment fortenants across its varied investmentportfolio covering the whole of the United Kingdom.

The impact of the COSHH (Control of Substances Hazardous to Health)regulations that emerged during the mid-eighties created a specialised challenge to business and building management.Although COSHH covers the handling ofpotentially dangerous chemicals – it alsocovers elements such as water safety and hygiene, for instance regarding theprevention of legionella bacteria, whichcould apply to any commercial or officebuilding. Recognising its moral and legalobligations, in 1989 CBRE instructedAssurity Consulting to support it in addressing this crucial buildingmanagement issue.

New programme

Working in partnership, a long-termprogramme has been established tostreamline site visits and increase processconsistency. Assurity Consulting hasundertaken legionella risk assessments for each property that proved a key factorfor success. The risk assessments providemanagers at CBRE with a risk profile andother vital information regarding the statusof each of their properties. The reportsprovide a clear action plan for any remedialactions needed to either eliminate the riskof contamination from legionella bacteria,or reduce the risk using soundmanagement practice.

“With our ever increasing portfolio ofproperties it is important that we knowthat all our properties have theappropriate risk assessments for watersystems and the necessary watertreatment regimes in place.” Allison Connick, Director of Safety, Health and Environment.

Assurity Consulting has continued toexpand with CBRE. The scope of solutionsoffered has grown, and now AssurityConsulting is their approved supplier foraccess audits.

Competitive advantage

By positioning workplace health and safety activities alongside core businessactivities, CBRE has not only gainedcompetitive advantage, but has clearlydemonstrated leadership in its field with a commitment to providing a comfortable and safe workingenvironment for its tenants.

”

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Investment in a safe workplace, healthy workingenvironment and the wellbeing of employeespays dividends.

By placing health, safety and environmentalmanagement at the heart of your business, youcan enhance productivity, increase competitiveedge and make a clear and a visible statement ofyour commitment to best practice. And byworking with Assurity Consulting, you can achievethis while at the same time maximising theefficiency of your budget.

We will develop a true partnership with you,working as part of your team to give simple and impartial advice.

To talk about your requirements, please call us on 0844 800 7705 or email us [email protected]

Alternatively, for more information or to read ourlatest customer testimonials, please visit us atwww.assurityconsulting.co.uk

Compliance without compromise

“Assurity Consulting have worked with us formany years and are now seen as part of ourteam working together to ensure compliancein terms of water systems, asbestos andnoise. The level of commitment shown by allrepresentatives of Assurity Consulting means Iwould have no hesitation in recommendingthem to others.“

Carol MorrisonCompliance & Supplier Relationship Manager Fujitsu Services Ltd


Notes

Assurity Consulting Ltd 26 Redkiln WayHorsham West Sussex RH13 5QHt 0844 800 7705 e [email protected] w assurityconsulting.co.uk

@AssurityConsult


Assurity Consulting Ltd 26 Redkiln WayHorsham West Sussex RH13 5QHt 0844 800 7705 e [email protected] w assurityconsulting.co.uk

@AssurityConsult

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