inclusion by design (asae great ideas 2015)
TRANSCRIPT
inclusion
x
design
#Ideas15
@joegerstandt
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“Well, I could be
wrong, but I believe
diversity is an old, old
wooden ship that was
used during the Civil
War era.”
-Ron Burgundy (Anchorman)
The concept of diversity encompasses
acceptance and respect. It means understanding
that each individual is unique, and recognizing
our individual differences. These can be
along the dimensions of race, ethnicity, gender,
sexual orientation, socio-economic status, age,
physical abilities, religious beliefs, political beliefs,
or other ideologies. It is the exploration of these
differences in a safe, positive, and nurturing
environment. It is about understanding each other
and moving beyond simple tolerance to
embracing and celebrating the rich dimensions of
diversity contained within each individual.
The concept of diversity encompasses
acceptance and respect. It means understanding
that each individual is unique, and recognizing
our individual differences. These can be
along the dimensions of race, ethnicity, gender,
sexual orientation, socio-economic status, age,
physical abilities, religious beliefs, political beliefs,
or other ideologies. It is the exploration of these
differences in a safe, positive, and nurturing
environment. It is about understanding each other
and moving beyond simple tolerance to
embracing and celebrating the rich dimensions of
diversity contained within each individual.
Inclusion!
Inclusion?
Inclusion?
What does that mean?
Inclusion?
What does that mean?
Who is included in
what?
Inclusion?
What does that mean?
Who is included in
what?
What kind of things do
you do to be inclusive?
diversity is…
inclusion is…
Fear of Being
Different Stifles Talent
Harvard Business ReviewMarch 2014
Kenji Yoshino, Christie Smith
29% altered their attire, grooming or
mannerisms to make their identity
less obvious
40% refrained from behavior
commonly associated with a given
identity
57% avoided sticking up for their
identity group
18% limited contact with members
of a group they belong to
assimilation inclusion
Individual is treated as an
insider in the work group
when he/she conforms to
dominant culture
norms and downplays
uniqueness.
Individual is treated as
an insider and is
allowed and
encouraged to retain
uniqueness within the
work group.
assimilation inclusion
Individual is treated as an
insider in the work group
when he/she conforms to
dominant culture
norms and downplays
uniqueness.
Individual is treated as
an insider and is
allowed and
encouraged to retain
uniqueness within the
work group.
1 2 3 4 5 6 7 8 9 10
Is it safe to be
unpopular?
Is there a
penalty for
candor?
Are there
things we do
not discuss?
“Don’t act like you’re
not impressed.”
-Ron Burgundy (Anchorman)
the blueprintthe blueprint
the blueprintthe blueprint
language & logic
the blueprintthe blueprint
language & logic
behavioral science
the blueprintthe blueprint
language & logic
behavioral science
framework
the blueprintthe blueprint
language & logic
behavioral science
framework
practices & actions
the blueprintthe blueprint
framework
Included in what?
Maybe this looks more familiar?!
consider a ten person team
1
2
4 5
9
3
876
10
1
9
7
6
5
2
3 8410
homophily: the tendency of
individuals to associate
and bond with similar others.
More than 100 studies have
observed homophily in some
form or another establishing that
similarity breeds connection.
These include age, gender, class,
and organizational role.
1. informal networks
2. information
3. decision making
4. influence
5. change
6. agency
greater distribution of:
1. informal networks
2. information
3. decision making
4. influence
5. change
6. agency
policy
program
practice
tools
“I am in a glass case
of emotion.”
-Ron Burgundy (Anchorman)
information
• performance expectations
• how decisions are made
• how disagreements are
handled
• financial information
• exit interview data
influence
• what, why, how and when I
interact with my boss
• interact with my bosses boss
• interact with my bosses peers
• interact with the boss of bosses
• opportunites / tools available for
informal authority or influence
decision making
• explicit process &
expectationsfor decision making
• rewards for constructive conflict
• support for conflict management
• leaders evaluated on conflict
management
change
• explicit, simple process to
submit ideas / input for
formal review
• alternative routes to
advocate
agency
• choice
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402.740.7081
Thank
you!