COURSE NAME: 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success State of Michigan 911 Fund Approval #MCI201504A Endorsed for Module III INSTRUCTION BY: James Marshall, MA, LLP DATES: (offered twice) September 21, 2015 September 22, 2015 LOCATION: Allegan Allegan County Central Dispatch 3271 122nd Ave Allegan, Michigan 49010 TIME: 8:00am - 5:00pm COST: $229.00 per person REGISTRATION/ADDITIONAL INFORMATION: on-line: www.911training.net by e-mail: deborah@911training.net by phone:#231-622-1600 LODGING: Comfort Inn, Plainwell (269) 685-9891 COURSE DESCRIPTION: Now you can spend a full day with Jim (a licensed mental health professional specializing in relationships and 911 resilience) devoted to strengthening your Personal Relationships and your Family Life - And you can bring your partner (or other adult family member) along at no additional charge. In this course, you will enjoy great discussions and gain outstanding resources to help balance work life with your most important relationships. You will...

• Explore marriage/partnership struggles common among 911Pros and partners including Police/911 partnerships AND how to optimize these relationships (emotion management, communication, conflict resolution)

• Define challenges AND solutions balancing single-parenting demands with 911 work expectations

• Improve shared understanding with family members about how 911 Stress fuels these home relationship challenges

• Boost your stress resilience by practicing evidence-based skills together • Learn about available professional help available to heal and strengthen more serious

relationship problems

• Build your game plan to optimize your personal relationships with help from Jim's Journey Into Love digital training experience (also helpful for singles and in parenting!)

ACCIDENT INVESTIGATION #9 Accident Reconstruction

A ten-day seminar covering various aspects of scientific traffic accident reconstruction such as acceleration, time-distance studies and the determination of vehicle speeds via kinetic energy and conservation of linear momentum. NEED: Calculator and AI2 drawing kit which has angles, protractors and rulers. PREREQUISITE: Michigan State University’s Accident Investigation #1 and 2 or equivalent.

DATES: October 12-23, 2015 (2 weeks, Mon.-Fri.) COST: $1050.00

TIME: 8:00 am - 4:00 pm unless noted LOCATION: Oakland Police Academy Oakland Community College Auburn Hills Campus 2900 Featherstone Road Auburn Hills, MI 48326 REGISTRATION: (248) 232-4220

– These Courses are MCOLES Approved – No Shows will be billed unless cancellation is received at least 5 days prior to class date

AR-15/M-4 Instructor Course

This 4 day course is a challenging instructor level course which focuses on the development of

instructor skills in the use and application of the AR-15/M-4 rifle platform. Students will learn

instruction methods, lesson plan development, how to teach rifle fundamentals, and how to

develop and implement training and qualification standards for their department. This course

will give the Officer a thorough understanding of rifle marksmanship and the tactical use of the

patrol rifle. This course will emphasize shooting from different positions, shooting on the move,

shooting from covered positions, and shooting with speed and accuracy.

MCOLES approved for 302 funding!!

Four days- hours will vary to incorporate low-light tactics

Day one begins at 0800

September 22-25

Costs: $600.00

Van Buren PD Gun Range, Van Buren, MI

Ammo requirements: 1500 rounds of rifle ammunition and 100 rounds of pistol ammunition per officer.

Equipment requirements:

Patrol rifle with 5 magazines

Pistol with holster and 3 magazines

Weapon cleaning equipment

Proper weather gear

Hat and gloves

Eye and ear protection

Personal body armor

For more information and to register go to:

www.tacticalencounters.com

Kalamazoo Public Safety Kalamazoo, Michigan

Bloodstain Pattern Analysis II Workshop Date/Times: September 21st to 25th 2015

Location: Kalamazoo Public Safety Training Center, 601 N. Park Street, Kalamazoo, Michigan

Contact Person: Jeff Welc, Kalamazoo Public Safety Training Division [269-337-8101]

Description: 40-hours. Must first have taken the 40 hour Basic Bloodstain Pattern Analysis Workshop, This course will refresh what the student learned in the basic class, it will be a continuation to do all hands on experiments on clothing, textured surfaces and slanted surfaces. Each student will be required to present a case for class purposes and peer review, this course will cover, report writing, documentation, more in depth terminology and courtroom presentation. And much more.

Instructors: Rex T. Plant: Former, Metropolitan Police Department (Washington, DC), Mobile Crime Laboratory, conducting Forensic Investigations of major crime scenes. Rex is a nationally recognized instructor and qualified expert in the areas of: Crime Scene Management/ Reconstruction/ Documentation, Bloodstain Pattern Interpretation, Homicide/Cold Case Investigation, Recognition of Forensic Evidence, Major Narcotic Investigation, Advanced Latent Print Techniques and Forensic Photography. Former, Adjunct Instructor- Prince Georges College, Md.

Registration/Fee: $400 Includes instruction and all written materials

Inquires to: Jeff Welc, / 601 N. Park Street / TX (269) 337-8101 / email - welcj@kalamazoocity.org

Accommodations: Comfort Inn Downtown, 739 W. Michigan Ave, Kalamazoo, MI 49007 (269) 384-2800 / $88 per night

*course is in process of 302 fund approval.

COURSE NAME: BUILDING 911 LIFEBRIDGES TO SUICIDAL CALLERS State of Michigan 911 Fund Approval #MCI200905A Module 2 Endorsed INSTRUCTION BY: James Marshall, MA, LLP DATES: (offered twice) September 28 & 29, 2015 September 30 & October 1, 2015 LOCATION: Sault Ste Marie, MI Kewadin Convention Center 2186 Shunk Rd, Sault Ste Marie, MI 49783 TIME: 8:00am - 5:00pm each day COST: $359.00 per person LODGING: Kewadin Casino, Sault Ste Marie, discounted rooms available under Chippewa County 911 room block: 1-800-KEWADIN REGISTRATION/ADDITIONAL INFORMATION: on-line: www.911training.net by e-mail: deborah@911training.net by phone:#231-622-1600 COURSE DESCRIPTION: As 911Pros you don't want to "wing it" with suicidal callers. Jim Marshall has created a fun, science-driven, powerful training to help you build a real LifeBridge to these callers.

• Gain awareness of the impacts of suicide in the life of the nation, our communities, and our families.

• Increase your knowledge about the causes of suicide and related risk factors. • Learn to form a powerful "lifebridge" to suicidal callers with three key elements:

1. A genuine human connection that can buffer and help prevent suicide 2. Suicide risk-assessment powered by the Institute's research-based LifeBridges Guiding

Flex-Protocol™ 3. Intervention skills, strategies, and powerful messages to influence the caller's decision

making process

• Maintain empathy balanced with healthy detachment so you can manage your own distress and mental health

• Develop greater confidence as your knowledge and skill is increased

DIGITAL PHOTOGRAPHY IN LAW ENFORCEMENT AND SPECIAL PHOTO METHODS IN CRIME SCENE

INVESTIGATION INSTRUCTOR: Gary Truszkowski – Spent 20 years with the Michigan State Police Forensic Science Division, seven years technical support unit supervisor for the Wyoming Police Department, and has recently returned from a 13 month deployment in Afghanistan where he worked in conjunction with forensic examiners from the U.S. Army Crime Lab – Expeditionary Forensic Division, and with forensic experts from agencies across the U.S. He is a lifetime member of the International Association for Identification, and is an IAI certified latent print examiner. He has lectured at numerous schools and workshops relating to forensic and general law enforcement photography.

COURSE DESCRIPTION: The emphasis in this class is to learn from “hands on” training. The primary objectives are to provide students with a working knowledge of basic and specialized methods in crime scene photography while learning to use the functions and features of their digital and/or film camera. This is done by working on numerous practical exercises relating to crime scene photography and the photographic documentation of evidence. The exercises are practical in that they are designed to replicate the various forms of evidence scenarios likely to be encountered in “real world” investigations. The workshop will also highlight imaging technology in law enforcement. National standards will be presented on procedures and guidelines used in protecting the integrity of digital photographs, as well as landmark court cases relative to digital images used in court. The training is conducted at the CRESTTM training grounds (www.oaklandcc.edu/crest/) and incorporates its training city to stage the scenarios used in the class. The CRESTTM training city includes a typical residential neighborhood and commercial businesses setting on paved roads with street lighting during hours of darkness. The students will work on their photographic exercises and adapt their photographic methods to an environment likely to be encountered in their respective work area. Class is limited to 8 students to ensure those with little or no photographic experience receive maximum benefit of the workshop. Photographs from the exercises will be processed overnight for evaluation the next day of class. Additionally, each student will be mailed a portfolio of photographic displays of their completed projects. Processing and printing of exercise photographs and relevant materials will be provided as part of the workshop. Practical exercises incorporate flash photography and special lighting methods in the following topic areas: • Dust impressions. • 3-dimension impressions. • Close up exercises in latent prints, VIN numbers, tool marks, & cartridge cases. • Injuries and assaults. • Shooting reconstruction (indoor and outdoor). • Blood enhancement (open area and vehicle). • Crime scene documentation. Equipment Needed: • Digital camera or film camera. • Shutter release cable • Close-up lens • Electronic Flash • 5´ flash to camera synchronization cord • Tripod • Spare batteries for camera and flash.

• Manual for camera and flash DATE: October 20-22 2015 TIMES: Day 1 – 8:00 am - 4:30 pm / Days 2 and 3 – 3:00 pm - 11:00 pm COST: $475.00 LOCATION: Oakland Police Academy Oakland Community College 2900 Featherstone Road Auburn Hills, MI 48326-2845 Phone: (248) 232-4220 Fax: (248) 232-4225 – This Course is MCOLES Approved –

DeWolf and Associates Presents

FIELD TRAINING OFFICER SEMINAR FTO PROGRAM: The Field Training and Evaluating Program is an extension of the law enforcement selection process. It combines pre-field training with objective evaluations to ensure that the standards of a competent law enforcement officer are met. This is a 40 – hour course designed for experienced uniform patrol officers and corrections officers to learn the “new job/task” of becoming a Field Training Officer – FTO. The program will emphasize the FTO’s role in teaching, training, coaching and evaluating the recruit officer as they “earn” the right to wear your department’s uniform. Each student will receive a Field Training and Evaluation manual for this course. COURSE OBJECTIVES:

⇒ Field Training Personnel Selection ⇒ Utilizing the Standard Evaluation Guidelines ⇒ Field Training Officer Conduct/Responsibilities ⇒ How the FTO Creates a Learning Environment ⇒ Remedial Training and the Problem Recruit ⇒ The Purpose of Documentation ⇒ Program Administration ⇒ Field Training Program Operation ⇒ Performance Evaluations ⇒ Legal Issues for the FTO

INSTRUCTOR: DeWolf and Associates: F/Lt. Patrick McGreevy retired in 2011 after serving 29 years with the Michigan State Police. F/Lt. McGreevy began his association with the FTO program in 1994 when he became an FTO. In 1996, he became an FTO school instructor and upon his assignment to East Lansing Headquarters in 1997, he became the Department’s FTO Coordinator. F/Lt. McGreevy oversaw the field training programs of several hundred probationary troopers in addition to coordinating and instructing numerous FTO schools for the Department. In his 17 year association with the FTO program, F/Lt. McGreevy trained and mentored three subsequent State Police FTO Coordinators in addition to instructing at all State Police FTO schools since 1996. DATE: October 5 – 9, 2015 TIME: 8:30 a.m. to 4:30 p.m. COST: $ 695. (MCOLES approved for funding) ** MMRMA Members may receive partial reimbursement! LOCATION: Gaylord Police Department 225 W. Main St. Gaylord, MI 49735 REGISTRATION: DeWolf and Associates : www.DeWolfFTO.com On - Line P. O. Box 793 Bloomfield Hills, MI 48303 ' (248) 828 - 8055

DeWolf and Associates

Presents

F.T.O. - UPDATE PROGRAM: This one-day workshop is designed for the experienced FTOs who have completed a basic Training and Evaluation course. The advanced strategies used in this presentation are designed to maximize the effectiveness of those responsible for teaching and training the new employee. Participants will have the opportunity to exchange and evaluate ideas, problems and solutions. The program features a minimum of lecture and a maximum of student involvement. Activities will focus on skills required for a legally defensible, valid, reliable, and objective documentation and evaluation using the San José Model of Training. INSTRUCTOR: DeWolf and Associates: F/Lt. Patrick McGreevy retired in 2011 after serving 29 years with the Michigan State Police. F/Lt. McGreevy began his association with the FTO program in 1994 when he became an FTO. In 1996, he became an FTO school instructor and upon his assignment to East Lansing Headquarters in 1997, he became the Department’s FTO Coordinator. F/Lt. McGreevy oversaw the field training programs of several hundred probationary troopers in addition to coordinating and instructing numerous FTO schools for the Department. In his 17-year association with the FTO program, F/Lt. McGreevy trained and mentored three subsequent State Police FTO Coordinators in addition to instructing at all State Police FTO schools since 1996. DATE: September 23, 2015 TIME: 8:30 a.m. to 4:30 p.m. COST: $ 235. (MCOLES Registered) ** MMRMA members may receive partial reimbursement! LOCATION: Mecosta County Sheriff’s Office 225 S. Stewart St. Big Rapids, MI 49307 REGISTRATION: DeWolf and Associates : www.DeWolfFTO.com On - Line P. O. Box 793 Bloomfield Hills, MI 48303 ' (248) 828 – 8055

LAW ENFORCEMENT INTERVIEW AND INTERROGATION INSTRUCTOR: Barbara Ulatowski (Sergeant, Michigan State Police-retired) held various duties during her career with the Michigan State Police, including polygraph examiner at the Metro North and Northville Posts, and instructor at the MSP Academy for Interview and Interrogation. She is founder of the Professional Polygraph Services that conducts polygraph exams for public agencies and private individuals. Barbara has conducted approximately two thousand polygraph examinations during her tenure as a Trooper and business owner. She is also an adjunct instructor of Criminal Justice at the Oakland Community College-Auburn Hills Campus. COURSE DESCRIPTION: Open to patrol officers, detectives, investigators and other members of the Criminal Justice Community, this course will assist officers in becoming more effective in utilizing the techniques and fundamentals when interviewing and interrogating victims, witnesses, and suspects in criminal investigations. This course will also assist the investigator in establishing truthful and deceptive individuals and obtaining the necessary information to prepare a case for prosecution. SOME TOPICS INCLUDE: • Interviewing • Interrogation • Non-verbal behaviors • Baiting Techniques • Handling Denials and Objections • Statement and sketches DATE: October 23, 2015 TIME: 8:00 am - 4:30 pm COST: $100.00 LOCATION: Oakland Police Academy Oakland Community College 2900 Featherstone Road Auburn Hills, MI 48326-2845 Phone: (248) 232-4220 Fax: (248) 232-4225 – This Course is MCOLES Approved –

Tactical Encounters Inc.

Training Announcement

Low-Light Tactics for Law Enforcement

The majority of officer involved shootings occur during low-light

engagements. Officers are required to identify lethal threats before engaging, regardless

of the lighting conditions. Therefore, officers need to train and become proficient with

low-light tactics. This course is designed to give officers a tactical advantage in low-

light conditions. In addition to threat identification, officers will learn how to deploy

their flashlights to search, navigate, control suspects and other useful tactics. This

course will change the way you operate during low-light engagements. Live fire range

exercises as well as force on force scenarios will be utilized.

Date: November 19th

Times: 3:00 p.m. - 11:00 p.m.

Costs: $225.00

Location: Livonia, MI

All Courses MCOLES Approved for 302 Funding!!!!!!!!!!!!!!!!!!!!!!!!!!!!

More information and to register: www.tacticalencounters.com

 

Thank you to the Eaton County Sheriff’s Office for hosting this series! If you’re interested in hosting a class at your agency, please contact info@macnlow.com for details.

REGISTER NOW! Visit macnlow.com/courses or e-mail register@macnlow.com

PROFESSIONAL POLICING SERIES October 26-28, 2015 | $595 per person | Charlotte, Michigan

This three-day series (8 am to 4 pm each day) will provide skills and tools to help participants be successful on the streets, in the courtroom, and in the court of public opinion, as well as in their personal lives.

Attendees may register for any one-day class for $275 or all three days for $595.

Courses are MCOLES approved for 302 funds

COURSE DETAILS:

DAY 1: POLICING WITH PURPOSE

Chris Swanson (Undersheriff, Genesee County Sheriff Department)

This high energy, multimedia ethics education course will illustrate how poor ethical decisions can ruin lives and dreams,

destroy organizations, and tarnish the image of the entire profession. Professional pride and respect are available to those

who live in accordance with the six pillars of character presented during this seminar.

DAY 2: SURVIVING VERBAL CONFLICT WHAT EVERY PUBLIC SAFETY PROFESSIONAL NEEDS TO KNOW ABOUT VERBAL DE-ESCALATION

Chief Harry P. Dolan (Ret.)

Today’s increased service demands and scrutiny placed upon public safety professionals have resulted in a growing need to

master verbal conflict management skills. This training provides time-tested communications skills to help

de-escalate volatile situations, safeguard fellow officers’ well-being, and significantly enhance the agency’s professional

image. In the event de-escalation proves impossible, utilization of these techniques makes use of force decisions more

readily defensible in the courtroom and in the public eye.

DAY 3: OFFICER SAFETY, CAREER SURVIVAL, AND THE USE OF FORCE Danny Rosa (former officer at Los Angeles Sheriff’s Department, current regulatory agency Training Specialist)

This course addresses Lawful Authority, the Fourth Amendment, U.S. Case Decisions, the Continuum, Professionalism, Post

Incident protocols, documentation, and the practical application of the use of force, including deadly force.

http://www.ronsmithandassociates.com/training/curriculum.php

http://www.ronsmithandassociates.com/training/curriculum.php

Tactical Encounters Inc.

Training Announcement

Patrol Stops: The Tactical Edge

The officers will begin the encounter prior to making the stop with the assessment:

Unknown, Elevated, or High Risk. Strategies will be covered on approaches,

positioning, controlling occupants and other relevant tactics to give the officers a

tactical edge. Officers are encouraged to look beyond the initial violation and look for

the bigger picture. The format for this course is the model used with all Tactical

Encounters courses; instruction, demonstrations, isolation drills and realistic scenarios

using force-on-force application with the students to ensure they grasp the concepts

and can apply them in real-life situations.

Date: October 1st

Times: 3:00-11:00 PM

Costs: $225.00

Location: Livonia, MI

All Courses MCOLES Approved for 302 Funding!!!!!!!!!!!!!!!!!!!!!!!!!!!!

More information and to register: www.tacticalencounters.com

Tactical Encounters Inc.

Rapid Response to Active Shooter This course is designed to give officers the basic knowledge necessary to deal with rapid deployment

situations (active shooter). The tactics taught in this course are more advanced than the traditional

diamond or quad formations currently used by many agencies. It begins with a brief classroom

orientation of history, terminology, responsibilities/objectives and tactics. The students are then

broken into groups and drilled on team formations, movement, entries/room clearing, officer/citizen

rescues, vehicle rescues and more. This course contains reality-based, force-on-force scenarios, which

place the officers in stressful situations and re-enforce the methodology and tactics for dealing with this

critical issue

Training dates

October 13-14 Livonia, MI

December 2-3 Livonia, MI

Time: 8:00-4:00

Costs: $350.00

All Courses MCOLES Approved for 302 Funding!!!

For more information and to register visit us on our website at:

www.tacticalencounters.com

REPORT WRITING INSTRUCTOR: Bradley Rougeau, Police Officer, Ann Arbor P.D. COURSE OUTLINE: This program is designed to provide Emergency Services Personnel with skills to enhance their report writing capabilities to accurately collect, record and articulate the necessary information for an incident. Emphasis will be placed on the following: • Organization • Format • Sentence Structure • Active Verb Voice • First Person • Transferring Interview Skills and Recall into a Report • Writing for Prosecution Each student will be given the workbook, “Fidelity of Report Writing,” and reports will be written from films and videos. Students should provide the instructor with a previously written report on the day class meets.

This course is highly recommended for new or veteran employees wishing to improve their report writing skills. DATE: October 19, 2015 TIME: 8:30 am - 4:30 pm COST: $100.00 LOCATION: Oakland Police Academy Oakland Community College 2900 Featherstone Road Auburn Hills, MI 48326-2845 Phone: (248) 232-4220 Fax: (248) 232-4225 This Course MCOLES Approved

SIMUNITION FX®

SCENARIO INSTRUCTOR AND SAFETY CERTIFICATION COURSE

INSTRUCTORS: The expert staff of instructors from General Dynamics – OTS – SIMUNITION®.

COURSE DESCRIPTION – “Training For The Real World” is the motto of SIMUNITION® and this training will prepare officers for the violent encounters they may face. This course gives students the hands-on experience with the SIMUNITION FX® training ammunition technology, weapons conversion kits, and SIMUNITION® protective equipment. Students will participate in scenario-based training learning how to incorporate SIMUNITION FX® training safely and realistically for their departmental training programs. The first day will be classroom instruction while the last two are spent in scenario-based training exercises. Service weapons, live OC spray, impact weapons and knives are not permitted on the CREST TM training site at any time during training.

SOME TOPICS INCLUDE: • SIMUNITION® Products/technology • Scenario-based Training • Weapon Conversion kits • Training Guidelines • Protective Equipment • Time/Resource Management • Scenario Development

REQUIRED EQUIPMENT: • Duty belt • Protective gloves • Tac-lights • Long-sleeve BDU’s • Appropriate footwear • Vest • Full body covering is recommended

SIMUNITION® will provide pistol conversion kits as well as M-16’s/M-4’s, MP-5’s, shotguns and associated equipment. SIMUNITION® will also provide basic protective equipment, all training ammunition, as well as training aids, such as training impact weapons and training OC.

DATES: Safety Instructor – October 13-15, 2015 Recertification – October 13-14, 2015 TIME: 8:00 am - 4:30 pm COSTS: Safety Instructor – $625.00 Recertification – $350.00 LOCATION: Oakland Police Academy Oakland Community College 2900 Featherstone Road Auburn Hills, MI 48326-2845 Phone: (248) 232-4220 Fax: (248) 232-4225

– This Course is MCOLES Approved – No shows will be billed unless cancellation is received 5 days prior to class

COURSE NAME: Survive & Thrive Comprehensive Stress Resilience Training State of Michigan 911 Fund Approval #: MCI200908A Module II Endorsed This two-day course will equip you to manage the huge stress unique to 911 and boost your resilience so you can maintain optimal health, performance, and relationships at work and at home. INSTRUCTION BY: James Marshall, MA, LLP LOCATION: Saginaw Mobile Medical Response 834 S. Washington Ave. Saginaw, MI 48605 DATES: (Offered twice) September 14 & 15 September 16 & 17 TIME: 8am - 5pm each day COST: $359 per person REGISTRATION/ADDITIONAL INFORMATION: on-line: www.911training.net by e-mail: deborah@911training.net by phone: #231-622-1600 LODGING: Hampton Inn 989-797-2220, Holiday Inn 989-792-7500 COURSE DESCRIPTION:

You will gain skills and knowledge for optimal performance and personal well-being with: -Cutting edge knowledge about acute and traumatic stress, chronic stress, Compassion Fatigue AND the Sleep/Stress Dynamic -New awareness about how these stress conditions play out uniquely in your body, your 911 work and outside life -Personal skills and tools you can build into your daily life to prevent and manage these negative impacts -"In the moment" strategies to manage your distress (and the caller's!) during 911 calls ranging from the most annoying and frustrating to those involving life-threatening violence -A fresh and more encouraging vision of your profession and a Personal Game Plan for you as a person and a professional to live and enjoy your life to the fullest In addition, you will discover tools to build great 911 relationships so you can look forward to going to work again! You will... -Discover the Stress-Driven Toxic Relationship Dynamics that drive workplace conflict, damage morale, and poison relationships -Learn how to combat these toxic dynamics to create a 911 Culture of Respect by using keys to health team functioning -Apply new skills and insights to help you shape healthier relationships in your PSAP and at home

Tactical Casualty Care

Self-Aid/Buddy-Aid LE Edition This course follows the most recently updated guidelines put forth by the Committee

on Tactical Combat Casualty Care (TCCC) and the Committee for Tactical

Emergency Casualty Care (Co-TECC). TCCC is the standard of care for life saving

medical care in the tactical environment. TCCC is the golden standard of care utilized

by all US Military Special Forces Medics and medically trained soldiers.

The focus of this class is to give each student the ability to recognize, evaluate and

control life threatening injuries thus greatly increasing the patient's chance of survival.

This is a registered course with MCOLES (Michigan Commission on Law

Enforcement Standards) and is eligible for P.A. 302 funding.

For individuals that possess a State of Michigan EMS license (MFR, EMT, AEMT,

Paramedic), 6 continuing education credits are included.

The course will cover the following:

- Define TCC Self-Aid/Buddy-Aid.

- Cover materials that make up the "Individual First Aid Kit" IFAK.

- Define the 3 phases of TCC - Direct Threat Care, Indirect Threat Care, and

CASEVAC.

- Perform a rapid/basic patient assessment and perform medical interventions during

Self-Aid/Buddy-Aid.

- Demonstrate skills proficiencies on the application of tourniquets, hemostatic agents,

and pressure

bandages. Apply occlusive dressings to penetrating chest wounds, and properly

control a patient's airway.

- Demonstrate Casualty Extraction Techniques utilizing a variety of manual carries.

Officer IFAK's (Individual First Aid Kit)

The Officer IFAK that will be issued to each student contains the necessary

equipment to provide these life-saving skills on themselves or someone else. This

includes the CAT-Combat Action Tourniquet, ETD or ITD pressure bandage, the

latest TCCC recommended hemostatic agent Quick-Clot Combat Gauze, and an

Occlusive Chest Seal (a $120.00 value)!! Each attendee will be trained on how to

effectively use each item in their IFAK. These IFAK's are designed to be easily added

to an Officer's gear or fit in a patrol vehicle.

October 6th, or December 10th

Time: 0800-1600

Costs: $250.00

Location: Livonia Police Department 15050 Farmington Road, Livonia 48154

To register: Please visit our website at www.tacticalencounters.com

This class is being offered in partnership with Diversified Health and Safety Training LLC

Earn credits towards EMT/MFR

T h e D e a r b o r n P o l i c e D e p a r t m e n t

In Partnership with Vistelar

Announces:

Verbal Defense & Influence Instructor Course

Date: October 6, 2015 — October 9, 2015

Time: 8:00 AM – 5:00 PM

Location: Dearborn Police Department

Training Classroom

16099 Michigan Ave

Dearborn, MI 48126

Cost: $1,197.00 MCOLES Approved

The Four Day Complete Certified Instructor course will certify participants as Verbal Defense & Influence instructors. This program is designed for those who want to teach Verbal Defense & Influence within their organization. As the leader in verbalization training to law enforcement, Vistelar’s Verbal Defense & Influence program trains non-escalation and de-escalation tactics to officers in how to respond effectively during stressful interactions – instead of impulsively reacting. The justification for the program is because it is proven to reduce liability, injuries, litigation, complaints, and the need to use force in dealing with the public. By the end of the course, participants will have learned tools and strategies to: Respond to interpersonal conflict Manage verbal abuse and bullying Keep conflict from escalating into confrontations Defuse confrontations De-escalate violence Maintain personal safety Build cooperation and collaboration Improve customer service skills Conduct difficult conversations Lower workplace stress levels Enhance professionalism Teach Verbal Defense & Influence to others

To learn more or sign up, contact Vistelar at

877-690-8230 or info@vistelar.com

http://vistelar.com/training/

TRAINING

ANNOUNCEMENT

We invite you to visit our sister site at

www.911cares.com for online shopping for 9-1-1 gifts, gears and goodies!

This 1 day class will be held on November 16 and repeated

on November 17, 2015 Hours: 8:30 - 4:30

Tuition: $169 Hosted by:

Michigan State Police Detroit Communication Center

Michigan State approved #PST201504A

For reservations contact PSTC at 800-348-8911

or enroll online at

www.pstc911.com

This new class may just revolutionize your staff member views of 9-1-1 service levels and their role within public safety on every level of your organization. What if it were your family needing help?

Is it possible to use terms that you would use with a family member when you are dealing with an “everyday call for service”? How can we make simple but substantial changes in our wording, mindset and thought processes to drastically improve our level of service?

This class is refreshing and reaffirming. It doesn’t demonize what we are doing now. It simply shows you a “better way” of doing things with modest changes in our questioning or dispatching. This class is an absolute game changer for the 9-1-1 industry! We will demonstrate and reinforce the best of what we do and we will show the benefits of honor, respect, integrity, service and safety.

If you have employees saying things like “I can’t help you without an address” or “that’s not a good address” or “that’s not a 9-1-1 problem” without actually listening to the caller for other clues, this is the perfect class to attend. If you have staff members that don’t realize their essential role or their “piece of the public safety puzzle”’ this is the course to attend! If it’s just time for a new look at customer satisfaction and “upping your game”, this is the class for you!

This class is much more than a customer service class. This is a game changing class that brings students to a realization that some of our call taking tactics or co-worker interactions “go wrong” with one phrase or change in voice inflection. Breaking simple bad habits go a long way to providing better service and improved QA scores.

Topics: Strategies for information gathering, Effective calming tech-niques, “Connecting emotionally" with callers, Meeting & exceeding expectations, Providing exceptional service including to co-workers!

This class will cover a variety of call types and give students specific phrases and tools that they can use immediately. The class will cover “hot topics” such as communicating with agitated subjects, mentally ill callers and using creative, yet professional information gathering.

Send everyone on your staff for their continuing education. For agen-cies that are using "scripted" or protocol based dispatch systems, we will emphasize how to best utilize questioning sequences and how to employ various customer service phrases and clarifying questions".

Read more about this course at www.pstc911.com

Public Safety Training Consultants PO Box 5508 Redwood City, CA 94063 650-591-7911 Fax 650-591-8911

PSTC Instructors are all emergency communications

experts that are both dispatchers and passionate

Instructors. All PSTC Instructors consistently receive

outstanding evaluations. Call now for reservations

– 800-348-8911