in lasting marriages authors: richard a. mackey, matthew a. … · 2019. 3. 7. · conflict...
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Persistent link: http://hdl.handle.net/2345/bc-ir:100732
This work is posted on eScholarship@BC,Boston College University Libraries.
2000
Conflict-managememt styles of spousesin lasting marriages
Authors: Richard A. Mackey, Matthew A. Diemer, BernardA. O'Brien
Conflict management styles of spouses in lasting marriages
Richard A. Mackey, Matthew A. Diemer & Bernard A. O'Brien
Boston College
Correspondence should be addressed to:Dr. Richard A. MackeyGradu ate School of Social WorkBoston CollegeChestnut Hill, MA 02167-3807.Home page: www2.bc.edu/^.mackeyE-mail: [email protected]: (617) 552-6190
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Abstract
Conflict management styles of spouses in lasting marriages
This paper focuses on conflict management styles of spouses in marriages that had lasted
an average of 35 years. Data about adaptation in these marriages, which included how
spouses dealt with marital conflict, was collected through in-depth interviews with 144
spouses in72 mariages. The sample was diverse in terms of race, socio-economic status
and religion. Qualitative and quantitative methods were used to analyzethe data. The
findings revealed that the most powerful factor in shaping conflict management styles in
the recent years of these relationships was the styles of managing conflict in previous
years. Based on these findings, treatment implications for marital therapy are discussed.
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Conflict management styles of spouses in lasting marriages
Conflict between spouses in meaningful human relationships, such as marriage, is
inevitable (Canary, Cupach and Messman, 1995); further, constructive conflict is not an
"oxymoron" (Markman, 1991). These two axioms, which emerged from the results of several
studies that focused on conflict in human relationships, underscore the importance of
understanding the meaning of conflict in marriages rather than to frame conflict only as an
undesirable element to be eliminated. The axioms encourage researchers to focus on styles of
conflict management between spouses. By studying marriages that last, we may learn how
spouses adapt to interpersonal conflict over time, which may assist in the development of new
models of intervention (Gottman, Coan, Carere and Swanson, 1998).
The research, on which this paper is based, started 10 years ago and has been conducted
in two phases. In phase one we focused on qualitative analysis of data from216 in-depth
interviews of spouses in 108 heterosexual and same sex relationship that had lasted more than 15
years; there have been several presentations to professional groups and; two books have been
published on that data (Mackey and O'Brien, 1995; Mackey, O'Brien and Mackey,1997). In the
second or current phase, we have re-coded the interview data so as to analyze them with
quantitative methods.
This paper focuses on the conflict management styles of 144 spouses in72 mariages that
have lasted an average of 35 years (SD 8.55). It is based on the observations of respondents
about their own styles of conflict management as well as their observations of their spouses'
stvles. l
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The paper builds onto the existing literature on the management of conflict in marital
relationships. Most previous studies of conflibt and its management have sampled younger
subjects in relationships that have not lasted as long as those in this study. Our research focused
on styles of conflict management among spouses in middle and old age. In contrast to the
White, middle class samples utilized in many studies of marriage (Bradbury and Karney, 1998),
we focused on couples in long-term relationships who were diverse in their racelethnicity and
socioeconomic status. By design, all couples in the sample were parents, so we had the
opportunity to assess how child-rearing may have affected conflict management styles during
later years. Much of the research on this subject has employed questionnaires and scales; we
used in depth interviews to explore the perspectives of each spouse about the management of
conflict in their relationships over the years.
The goal of the paper is to identify factors that were related significantly to reported
styles of managing conflict in recent years, defined as the years after the youngest children in
these families reached their eighteenth birthday; a period that has been referred to as the empty
nest years. The paper addresses the following questions:
1. What factors were associated with the observations of conflict management styles of
respondents and their observations of the styles of their spouses among a select sample of
couples who have been together for many years?
How may the data fit with recent research on conflict and its management in marriage?
What are the implications of the findings for psychotherapy with couples?
The paper is organized as follows: our definition of conflict and its management is
presented, a review of recent empirical studies of conflict management styles among couples,
and the theoretical framework for the current study are discussed; the research methodology of
2,
3.
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the current study is described; the findings are discussed including logistic regression analyses of
factors that contributed to the reported conflict management styles of respondents in recent years
and their observations of their spouses' styles ; the final section discusses the significance of the
findings to psychotherapy with couples.
Defining conflict and its management
Although differences between human beings in close relationships, such as marriage,
may result in interpersonal conflict, there is no consensus in the field about the definition of
such conflict (Weiss and Dehle, L994). Interpersonal differences and the accompanylng negative
feelings appear to have a corrosive effect on the quality of relationships when they remain
unresolved. For example, Gottman and Krokoff (1989) as well as Vaillant and Vaillant (1993)
found that unresolved conflict fed and reinforced negative interactions between spouses. The
resulting defensive behaviors perpetuated dissatisfaction and esffangement between spouses.
Other researchers have suggested that interpersonal conflict may offer opportunities for
development of marital relationships if spouses learn mutually acceptable ways of negotiating
and managing differences between them (Canary, Cupach and Messman, 1995). Rather than a
threat to the integrity of relationships, conflict may be a catalyst for reaching higher levels of
adaptation.
We operationalized conflict as a state of reported disharmony in marital relationships that
developed because of differences between spouses. Conflict may have been triggered by any
one or a combination of issues such as negotiating roles, handling finances, child-rearing
practices, personality clashes, difficulties in expressing one's needs and communicating one's
expectations to the spouse. Our approach to developing an operational definition of conflict in
these lasting marriages was to ask respondents to tell us about differences and problemsin the
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relationships with their spouses. They were asked to describe examples of conflict during the
early, child rearing and recent years. Because all respondents reported at least minimal conflict
in their relationships, the challenge for the researchers was to assess and code the severity of
conflict. We focused on understanding disagreements from the perspectives of individual
spouses. If conflicts were assessed to have minimal impact on marital relationships, they were
coded as minor. If respondents described disagreements as highly distressing to them personally
and as having significantly disruptive effects on their marital relationships, they were coded as
major; the latter were reported most frequently during the child rearing years.
Recent research on conflict management styles
According to Canary, Cupach and Messman (1995), research on conflict management
styles has focused on three important behavioral dimensions. The first dimension identified how
individuals responded when conflict emerged; a spouse may adopt an engaging style
characteized by direct verbal confrontation of the other spouse, or he/she may attempt to avoid
face to face engagement by use of avoidant behaviors; these behavioral mechanisms have been
referred to as the fighrflight and the demand-withdrawl responses. Second, conflict
management may be characterized by the nature of affect that was triggered; commonly affect
has been classified as negative or positive. The third dimension refered to whether conflict
management behaviors were understood as constructive or destructive; if behavioral responses
repaired any disruption in relationships, they were considered to be constructive or integrative; if
responses undermined the relational connection with the spouse, then they were considered
destructive.
Based on a review of several studies, Markman (1991) hypothesized a sequential model
of conflict management that may lead to adaptation in marriages, rather than deterioration of
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relationships. The model assumed that "all couples experience disagreements and conflict" (p.
9l), which result in negative affects, such as anger and resentment. To manage negative affects,
spouses needed to develop skills for expressing their feeling and linking them to "specific
behavioral events" and to be able to "hear and validate" the negative feelings of the spouse.
Markman posited that the handling of negative affect was "one of the key predictors" of
adaptation in subsequent years. He suggested that future adaptation was related to the skill of
wives in expressing negative feelings "constructively" and to the ability of husbands to respond
in a reciprocal manner to the initiatives of their wives. Markman suggested, further, that the
expression of negative affect that was "associated with marital distress," while upsetting at
particular points in time, may result in satisfaction with relationships in subsequent years.
Gottman, Coan, Carrere and Swanson (1998) focused on similar issues to Markman in
understanding constructive responses to conflict and the importance of gender in managing
responses to conflict. They studied the conflict management styles of 130 couples in a
laboratory setting. Based on annual observations of these couples over a six year period, this
research team reported that divorce was predicted by the following sequence of relational
behaviors: a "negative start-up" by wives in which anger occupied center stage in an encounter
with their husbands; in response, husbands refused to "accept influence" from their wives; these
initial negative encounters were followed by reciprocal negativity by wives and the "absence" of
de-escalating responses from the husbands. Happy marriages that lasted were characterized by
different processes: wives were able to initiate encounters with their husbands by constructive
expressions of affect and, husbands responded by listening to their wives and accepting their
"influence." Humor helped to de-escalate negative affect and had a soothing effect on spouses,
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especially on husbands. Expressions of positive affect, despite the presence of conflict, were
associated with long term happiness and stability in these marriages.
Other studies have also contributed to our understanding of conflict management styles
and their relationship to stability and satisfaction in marriage. A common way of organizing data
on conflict management styles has been to conceptualize acontinuum with avoidant behavior at
one pole and confrontive behavior at the other pole (Cahn, 1990; Gottman, 1990).
Confrontation was characterized by the expression of thoughts and feelings about differences and
disagreements directly to the spouse. Cahn (1990) suggested that a confrontive style, which was
valued more highly by spouses than avoidance, increased the likelihood that differences would
be resolved and had the potential to enhance intimacy between spouses.
Avoidance involved evading face to face discussion of thoughts and feelings about
conflict. Denial, flight and fight were examples of avoidant mechanisms. As a pattern of conflict
management, avoidance has resulted in chronic relational tensions between spouses (Irvinger,
1979) and dissatisfaction with marriages (Baucom, Notarius, Burnett and Haefner, 1990). In
general, avoidant behaviors, especially when they become chronic patterns, have been predictive
of dissatisfaction with marriage (Smith, Vivian and O'Irary, l99l; Gottman and Krokoff, 1989).
Conflict management styles and gender
Several studies have found an association between gender and conflict management
styles. Wives have been found to be more likely than husbands to adopt confrontive modes of
conflict management (Heavey, Layne and Christensen, 1993; Mackey and O'Brien,1995;
Mackey and O'Brien, 1998). The explanation for these gender based patterns of conflict
management has focused on socialization experiences of males and females. Women are
socialized to develop an identity within meaningful relationships (Gilligan ,1982; Surrey, 1984).
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Males are socialized to develop an identity that values autonomy (Levant, 1996). As a
consequence, relationships may take on different meanings to males and females. Women in
marriage may value modes of dealing with conflict that enhance expressive, direct and intimate
attachments with their spouses. Because their socialization to relational roles is different,
husbands may experience more anxiety then their wives in dealing with conflictual matters in a
face to face manner (Levant, 1996).
Another explanation for differences in conflict management styles of husbands and wives
was offered by Gottman and kvinson (1988) who found physiological differences between
males and females as they responded to stressful stimuli. Males reacted physiologically to stress
differently than women and the differences were hypothesized to shape their social responses to
conflict; they tended to adopt flight-flight responses. Because women were less reactive to sffess
physiologically, it was hypothesized that they adopted social responses that were tolerant of
negativity and of face to face modes of conflict management. However, according to Feeney,
Noller and Roberst (1998), the potential link between physiology and the social responses of
males and females to stress has not been replicated in other studies.
Regardless of the reasons for gender differences, the evidence supports the hypothesis
that husbands and wives are different in how they manage conflict. As a group, wives have
tended to be confrontive while husbands tended to adopt avoidant conflict management styles.
Therapeutic Intervention
Approaches to helping couples deal with conflict have been informed by several theoretical
models. Crane (1996) suggested a classification into "behavioral marital therapy, emotionally focused
therapy, insight oriented therapy," (and) "minimal marital therapy" (p.28). The latter, which is based on
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the work of Gottman and his associates, focuses on helping spouses to develop skills at mutual
soothing, listening, and validating communication (Crane, L996).
Other recent books on counseling and psychotherapy with couples propose
similar ways of classifying approaches to helping couples cope with marital conflict. For example,
Young and Long (1998) identified cognitive/behavioral, object relations, structural and strategic
approaches for working with couples in contemporary practice.
In conducting a review of trends in marital therapy and research during the 1990's, Johnson and
Lebow (2000) observed that "only a few methods of intervention have been subject to research
validation" P.25). They noted that most of the studies were based on cognitive/behavioral and the
emotionally focused models of marital therapy. Despite variations in theoretical orientations, different
approaches have tended to produce positive results. However, the positive effects of therapy may
diminish over time, especially if only behavioral interventions were used. There are few studies that
have utilized long term follow-up measures of the efficacy of marital therapy (Johnson and kbow,
2000).
In the 1990's, there have been efforts to identify components of effective interventions so as to
develop an integrated model(s) of marital therapy. Gottman, Coan, Carrere and Swanson (1998) have
argued for a "naturalistic" approach based on what successful couples do in their relationships. Johnson
and Irbow (2000) identified elements of effective therapy that cut across models, such the development
of communication skills between spouses, sffengthening mutual acceptance, and cultivating mutual
empathy. Our approach is responsive to the recommendations of these researchers.
Theoretical Frame
We adopted a developmental, life span perspective @ilworth-Anderson and Burton,
1996) to explore how spouses in lasting relationships managed conflict. Three periods defined
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the life span of these relationships: the early years prior to the birth of the first child, the child-
rearing years that began with the birth of the first child, and the recent years which began when
the youngest child reached 18 years. Our approach was organized to explore the potential
relationships between conflict management styles and several dimensions of marital relationships
during each of these periods; these dimensions included: decision making, sexual relations, role
behaviors, psychological intimacy, parenting, communication and satisfaction with relationships.
The focus of our inquiry was on predominant modes of conflict management rather than on
specific and discrete incidences of conflict and its management. The goal was to develop an
understanding of factors that shaped conflict management styles in the recent years of these
lasting relationships.
Research has highlighted differences between wives and husbands in how conflict is
managed. With the exception of the work of Gottman and his associates who hypothesized a
link between conflict management styles and physiological responses to stress, these differences
have been framed within the context of socialization theories. Females have been reared
traditionally to value relationships differently than males. Although we are in the midst of
changes in cultural expectations about the roles of males and females in mariage, the effects of
these changes on older couples who remain together is unknown. From the perspectives of
individual spouses in lasting marriages, we wished to explore how they viewed continuity and
modifications in conflict management styles over the years.
Method
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A semi-structured interview format was developed after a review of the literature; the
interview guide was pretested by the researchers. Collaborative researchers conducted additional
pilot testing and provided feedback that led to further refinement of the interview guide.
The guide was divided into four sections: the relationship, social influences including economic
and cultural factors, the relationships of parents' marriages and experiences of respondents and views of
their relationships from early to recent years. The recent years, which are the focus of this paper, were
the years after the youngest child had reach 18 years of age; generally, that period included the last 5-10
years prior to the interviews.
The interview structure was designed to acquire in-depth information from the point of view of
individual respondents in order to develop an understanding of how each spouse adapted over the life
span of their relationships. An open-ended style of interviewing was followed to allow for freedom of
expression . Focal questions were used to elicit information from the perspectives of each respondent.
Interviews were exploratory which allowed respondents to express their individual perceptions of their
interactions with spouses within their own frame of reference. That approach, which adapted clinical
interviewing skills to the needs of the research, explored the experiences of individuals within
relationships as they remembered and reported them.
Interviewers, who were advanced doctoral students with extensive clinical experience, were
trained in the use of the interview guide. They were respecful and accepting of the uniqueness of each
respondent's perceptions. Their empathic interviewing skills were a valuable resource in collecting the
data (Hill, Thomson and Williams, 1997).
The interviews were held in the homes of respondents, which provided additional information
about their lifestyles and environments. Prior to each interview, respondents were told about the purpose
of the study, given an overview of the interview schedule and were assured their identities would remain
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anonymous. Informed consent for audiotaping and the research use of interviews were obtained. Each
partner was interviewed separately; the length of each of the interviews was approximately two hours.
Samole
Couples were recruited through business, professional and trade union organizations as well as
through churches, synagogues, and a variety of other community organizations. Most couples resided in
the northeast part of the country. Of the respondents who volunteered to participate in the research, S5 Vo
reported that they were satisfied with their marriages.
The sample was chosen purposively to fit with the goal of developing an understanding of a diverse
and older group of heterosexual couples in lasting relationships. Couples were recruited who met the
following criteria:
1. married at least 20 years;
2. diversity of racelethnicity, socio-economic status, and religious background;
3. parents whose youngest child was at least 18 years of age; and
4. no psychotherapy for marital conflict.
Despite the heterogeneity of the sample as a whole, individual couples were homogeneous in terms of
their race and religion. To have included spouses with different races and religions was beyond the scope
of the study.
Of the 144 spouses who were interviewed, 64Vo were White and 36 7o were people of color
(African-Americans and Mexican-Americans). Religious background was as follows:
44 Vo wete Protestant; 35 Vo were Catholic; and2wo were Jewish. Forty-four percent were college
graduates and 56Vo were non-college graduates. The mean age for the sample as a whole was 59.63 years
(S.D.= 9.29): 16%o of respondents were in their 4O's,36Vo in their 50's,29Vo in their 60's, and lg%o in
their 70's. The mean number of years together was 35.25 (S.D.= 8.50): 26Vo of coupleshad been
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together 40 years or longer; 42Vo between 30 and 39 years; and327o between 20 and 29 years. Forty-two
percent had I or 2 children, 43Vo had,3 or 4 and t57o had 5 or more children. By total gross family
income, 107o of couples earned less than $25,000; 30%obetween $25,000 and $49,999;27Vo between
$50,000 and $74,999; and 33 Vo had gross incomes of $75,000 or more.
Codine
Each interview was t"ape recorded and transcribed to facilitate coding and to prepare the data for
both quantitative and qualitative analysis. Interview passages were coded for relational themes that were
then developed into categories (Strauss and Corbin, 1990).
Initially, a research tearn(2 women, 2 men) coded eight transcripts blindly and individually.
Detailed notes were kept and categories were generated. A relationship coding sheet was developed and
used in subsequent coding of eight additional interviews. As new categories arose previous interviews
were re-coded in keeping with the constant comparative process. Having both genders involved in that
process helped control for gender bias and contributed to the development of a shared conceptual
analysis. Using this method, a scoring system was developed to identify themes that evolved from each
section of the interviews. There were over 90 categories in24 topic areas for every respondent.
Once the Relationship Coding Sheet was developed, each interview was coded and scored
independently by two raters (one male and one female) who noted categories and themes as they emerged
from the ffanscripts. One of the authors coded all I44 interviews to insure continuity in the operational
definitions of variables and consistency of judgments from case to case. The agreement berween raters,
determined by dividing the number of identical judgments by the total number of codes , was 8'7Vo.
Cohen's kappa, used as a measure of inter-rater reliability, ranged from .79 to .93. Whon discrepancies
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occurred, the raters met to discuss their differences and to re-examine the original transcripts until a
consensus was reached as to how a particular item was to be scored.
HyperResearch software (Hesse-Biber, Dupuis and Kinder, L992) enabled the researchers to do a
thorough content analysis of interview transcripts, which totaled over 5,000 double-spaced pages, and to
identify, catalogue and organize specific interview passages on which categorical codes were based.
Data analvsis
-
The coded data from the scoring sheets yielded frequencies, which were analyzed using
SPSS software. Chi square analysis was used to examine the relationship between the
independent variables - which included personal, demographic and respondents' reports of
various dimensions of relationships - and the dependent variables of respondents' conflict
management styles and their observations of their spouses' style in recent years (see Table I and
3). The Alpha criterion was set at .01 for the chi-square analysis.
The chi-square statistic was appropriate since certain conditions were met. First, it has
been very difficult to ensure randomness of samples in social and behavioral research, especially
in studies which focus on new territory. This non-probability sample was selected deliberately to
include older couples who have been understudied in previous research; namely, a diverse group
of married couples who had remained together for more than 20 years. The goal was to identify
factors that contributed to conflict management styles from the perspectives of individual
spouses rather than to test hypotheses. Second, compared to other tests of statistical significance,
chi-square has fewer requirements about population characteristics. Third, the expected
frequency of 5 observations in most cells was met.
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Variables that were related significantly (p=<.01) to conflict management styles in recent
years were selected for building a theoretical model. The model was tested using logistic
regression analysis to identify factors that may predict conflict management styles in recent years
(see Tables 2 and4). Logistic regression was a useful tool in this exploratory research where the
goal was to develop theory rather to test theory (Menard, 1995).
Findings
The findings are presented as follows: First, the operational definition of the dependent
variables, the conflict management styles of respondents and their observations of the styles of
their spouses are discussed. Second, a chi-squale analysis of the significant variables associated
with conflict management style of respondents in recent years as they reported them is presented;
based on the chi-square analysis, a logistic regression model was constnrcted to identify factors
that may be predictive of respondent conflict management styles in recent years. Third, a chi-
square analysis of the conflict management styles of spouses in recent years as reported by
respondents is presented; based on that analysis, a second logistic regression model was
constructed to identify factors that may be predictive of the observations of respondents about
the conflict management styles of their spouses in recent years. Fourth, we re-examine the
interview data to find clues to understand adaptation in these marriages, especially in view of the
relative stability in conflict management styles over the years.
Deoendent variable: conflict manaqement stvles durine recent vears
Respondents were asked to describe how they handled differences with their spouses and
how they observed their spouses handling differences with them. The focus of these ,
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explorations was on the predominant modes of conflict management styles; in other words, how
respondents usually handled differences with their spouses and their observations of how their
spouse usually handled differences with them in the early years, during the child-rearing years
and in recent years. Initial coding revealed several different styles both about respondents'
modes of handling differences with their spouses and their observations of their spouses' modes.
These perspectives were conceptualized along a continuum with avoidance at one pole and
confrontation at the other pole. Direct or face to face discussions were coded "confrontive."
Compared to avoidance, a confrontive style was more straight-forward and did not include sub-
categories. If respondents reported that they did not or could not discuss their thoughts and
feelings in face to face encounters with their spouses, such as denying their feelings or leaving
the scene, the style was coded as "avoidant."
The evolution of conflict manage styles between spouses was illustrated in the following
interviews with an African-American couple who had been married for 48 years. The wife
commented on the change in the marriage:
He didn't always want to listen. Instead of discussing something, he'd get irritated because I
didn't agree with hhn. But I think we do better now. As I said, atftrst, he wouldn't discuss
anything, just leave. Ralher than talk about it. So I'd have to percuade him that we needed to
talk, we just had to talk. And I think as the yeers have gone by, I see that it's better. We can
talk things out.. I think il's been a gradual process really...I think we ftnally found out how to
talk ... I would hnve to rernind. him: "I'm on your side." Anil itfinally got through ... you
have to keep on trying ... It's an ongoing thing.
Her 7l-year-old spouse, described the process of change from his perspective:
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She always tells me I never hear anything she has to say. She says: "You don't listen to me"...
I guess there are times when I don't. I don't ilo il with the intent of being insulting or
whatever. I guess just sometimes things come through and they just keep right on going ...
Early on, it probably did. cause problerns, but the longer we live together, the less I've done it.
And I oft.en hear a lot of things she doesn't think I hear.
The observations of these respondents reflected a predominant theme in the data:
compared to wives, husbands had more difficulty with face to face or confrontive modes of
managing conflict. Although no dramatic changes in conflict management styles occurred over
the years, there were modifications in styles that were evident in the excerpts from interviews
with this couple.
Independent variables
Selection of independent variables for logistic regression analyses was based on the
results of the chi-square analyses (see Table I and 3). Each of the variables in the cross
tabulations had to be related significantly to conflict management styles at or beyond the .01
level to be entered into the theoretical models for testing with logistic regrcssion procedures.
Based on that criterion, the independent variables related to the conflict management styles of
respondents were: sex, conflict management styles during the early and child-rearing years, the
predominant role behavior of respondents over the years, the quality of communication between
spouses in recent yeilrs, and the reports of respondents about the quality of their sexual relations
during recent years.
The independent variables related significantly to the observations of respondents about
their spouses'conflict management styles were: sex, conflict management styles of spouses
during the early and child-rearing years, the quality of communication between spouses in recent
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i.,
years, and the reports of respondents about the quality of their sexual relations during recent
years and their observations about the level of psychological intimacy in their relationships
during recent years.
Sex was coded male or female. Role behavior was coded either expressive or
insffumental, depending on how respondents described themselves. If they viewed themselves
predominantly as task centered and oriented primarily toward action in their marital role
behavior, this variable was coded instrumental. If they saw themselves as primarily oriented
toward verbalizing their thoughts and feelings as well as attending to the quality of relationships,
their role behavior was coded expressive.
Assessment of the quality of communication was based on responses to the following
question: How would you describe the communication between you? Communication in recent
years was coded "positive" when respondents spoke affirmatively about their ability to converse
with each other. Otherwise, communication was coded as "negative or mixed." An example of
the quality of communication along with role behaviors is taken from interviews with a couple
that had been married about 26 yearc. The husband, who was highly instnrmental in his role
behavior, talks about his guarded nature:
I have a tendency to play the cards very close to the vest ... it's probahly the role rnodel that
was cast for you from early childhood that yoa were expected to be the bread winner, take on
the bardens, and whatever pressures you v'ere suppose to suffer them in silence. The Irish
Catholic upbringing where you certainly didn't cry in your been It wasn't acceptable...I guess
il was my lack of having a wann and channing personality and being very close mouthed and
it bothered the hell out of her ... I neverfessed up to anything.
As counterpoint to her husband, the wife related the following: r
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i;
When il comes to thal personalfeeling level, neither one of us really ever, ever,learned too
much about what il's like to let the other person know whal you're feeling and what your
needs are. He stifud and stuffed a lot.. I'rn sure thal there's a lot of things about me that I do
that he wouW change but he's never said anything about it, so I have no way of knowing wlnt
makes him anhappy or whal he'd like to do different ... I do think that we have grown... v,e
both probably think too rnach but overall" il's probably pretty good communication now.
Psychological intimacy involved being able to share inner thoughts and feelings not
expressed customarily in other relationships, such as those at work. While this factor included
effective communication, the distinction between communication and intimacy was a matter of
degree. One could have effective communication with a partner without experiencing
psychological intimacy, which was characteizedby mutuality of understanding, acceptance,
trust and respect based upon an openness and honesty of thoughts and feelings not customarily
shared in other relationships. It is important to clarify that psychological intimacy was not a
constant in these relationships (as it is not in any relationship) but a sense that one could count on
having an open and honest exchange with the partner about personal matters if the need arose.
If responses reflected those themes, psychological intimacy was coded "yes;" otherwise, it was
coded "no/mixed."
A couple in their 50's reflected on what intimacy meant to them. The wife described her
husband as:
My bestfricnd, best laver. The person I can corne horne to when sornething bad happens to
rne. Unfortunately, we have not had parents for many years. He is rny parent as well as nty
friend. He is the person who rnost cares what is happening to rne. The same as in tlrc past ...
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t9
I can be completely honest.
The meaning of intimacy to the husband was as follows:
I don't like to have my own space. You might as well be by yourself,.. the important thing is to
like being with tke other person ... If you don't have thatfeeling, I think there is a piece thaf is
tnissing. I think we are our own people, but we do il together. You just have to respect the
other person...trust their decisions and belicfs and want to be with them.
Other dimensions of intimate behavior included physical affection which referred to
bodily touching, such as hugging, the quality of sexual relations and the importance of sexual
relations over the years. Exploration of sexual relations included questions about how spouses
"got along sexually" over the years.
Conflict management styles of respondents
Before discussing the factors that were related significantly to the conflict management
styles of respondents in recent years, it is important to note that social and demographic variables
- age, years married, income, religion, race and education - were not related significantly to the
reports of the conflict management styles of respondents, nor to their observations about the
styles of their spouses. Several relational factors, which included the severity of marital conflict
and the separateness to mutuality in couple decision-making, were also not related significantly
to conflict management styles in recent years.
Table I shows the variables that were significantly related to the conflict management
styles of respondents in recent years.
I insert table ] J
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2A
Based on the results of the chi-square analysis, a theoretical model was constructed of
factors that may have shaped conflict management styles in recent years. The model was tested
using logistic regression analysis. The results ars shown in Table 2.
I insert table 2 ]
The results reported in Table 2 show that the strongest factor in predicting the conflict
management styles of respondents in recent years was their style of managing conflict during the
child-rearing years. The significant relationship between earlier conflict management styles and
styles during recent years suggested that personal conflict management styles, as reported by
respondents, did not change appreciably from the child-rearing years to recent years. Even
before the child-rearing years, the majority of wives were confrontive in their conflict
management styles and the majority of husbands were avoidant: in the early years,63Vo of wives
and32Vo of husbands reported a confrontive style, which increased slightly to 67Vo and35%o
during the child-rearing years; in recent years, the percentages of respondents who reported their
styles as confrontive was to 76Vo and to 46Vo respectively.
Other factors that contributed to styles of managing conflict in recent years were the role
behaviors of respondents during the child-rearing and recent years as well as the sex of
respondents. Wives, who reported more expressive orientations than did their husbands, were far
more likely to report confrontive styles of managing conflict.
Conflict management styles of spouses
The variables related significantly to the conflict management styles of spouses, as
reported by respondents, are shown in Table 3.
I insert table 3 ]
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:)
The observation of respondents about the contiict management styles of their spouses in
the early and child-rearing years were related significantly to their assessments of their spouses'
styles in recent years. Other variables related significantly to conflict management styles of
spouses in recent years were the sex of respondents, and their reports of the quality of
communication, psychological intimacy and sexual relations in recent years.
The variables related significantly with conflict management styles in the chi-square
analysis were the basis for constructing a theoretical model that was tested with logistic
regression procedures. The results are shown in Table 4.
I insert table 4 ]
The strongest predictor of conflict management styles of spouses as reported by
respondents was the style of managing conflict by spouses during the child-rearing years: during
thechild-rearingyears,3l%o of wives andTSVa of husbandsreportedtheirspousesas
confrontive, compared to 26Vo of wives andT2vo of husbands during the early years; by recent
years, 437o of wives andSIVo of husbands reported their spouses as confrontive.
The conflict management style of spouses was also predicted by the quality of
psychological intimacy between spouses as well as the quality of their communication as
reported by respondents.
Adaptation in relationshios
There was relative stability in styles of managing conflict over the span of their
relationships. The finding of satisfaction with these marriages amongS5Vo of respondents along
with the avoidant conflict management styles of husbands did not fit with some previous
research cited in this paper. So, we re-examined the interview data to understand how these
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22
couples adapted over the years. Three themes emerged from that examination: communication
about communication, selective understanding and balances between spouses.
Communication about communication occurred when a spouse was able to let the other spouse
know about their difficulties in expressing their feelings about differences. To put one's difficulties
about expressing feelings about differences into words and to have the communication accepted by the
spouse may have been sufficient to maintain or restore a sense of connection in a relationship. That
process of communicating about communication may result in selective understanding of the reason(s)
for specific interpersonal behavior, such as being raised in a family that did not encourage or tolerate
open discussion of feelings about interpersonal conflict. An outcome was gradual acceptance of
behaviors that had been an irritant between spouses. For example, when husbands felt less pressure
from their wives to change, they may have experienced less defensiveness about their avoidant behavior.
Concurrently, wives felt less conflicted about their husbands'avoidance.
Communication about communication along with selective understanding are apparent in
interviews with the following couple who were manied for 40 years. The husband said:
In the beginning communicating was tough .... I used to say to myself, well, she's not ltalinn.
And she doesn't know my moods as an ltalian. I grew ap wilh 70 brothers and sister and a
mother and father, in a very stable home with big meals and fricnds and relatives and open
house and that type of thing. And then you look back at her house...it was cold. It was q.
mother andfalher who drank. It was a rnother and a kid sister. It was not knowing what
she's going tofind when she comes home. So, I used to try to take that into consideratian. I
think it's caringfor the person rnore than anything else ...We know each other's anger now.
We've never been physical. But, I know by the tone of her voice when it's titne to stop and she
knows by the tone of my vofue when enoagh is enough... thal's the point when we walk away
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'23
... because I respect her feelings about being angry and there's no sense in pursuing it becaase
it's just gonna get worse so either I walk away or she walks awa!.
For the wife, respect and determination to let her husband know how she felt were central to the
viability of their relationship:
I think respect is a very important thing ... when you get pushy and tlut sort of thing then
that's not good and there's a lot of tnisund.erstanding because you don't talk. You've got to
talk. You've got to talk, You've got to tell the person, even though yoa're afraid il's gonna
hurt theirfeelings, you've just got to let him know.
This couple illustrated how communication about communication may result in selective
understanding and enhanced satisfaction. The process of communication about communication
and selective understanding may have modified what Gottrnann and his associates identified as a
"negative start-up" by wives. The words of these respondents also illustrated how spouses
found ways of dealing with conflict that helped their relationship.
An outcome of success at communicating about communication and selective
understanding was the recognition of qualities in a spouse that may have been obscured by
negativity. When individuals were not as angry and defensive about differences, they may have
become freed-up to recognize strengths in their spouses that were previously obscured. Not
infrequently, that recognition led to the acknowledgement of balances in relationships. The
following 2 couples describe how a recognition of complementary qualities offered balance in
their relationships. A Mexican-American husband reported:
We are opposites. She's over here as the strong ilecisian-making ilisciplinarian type person.
I'm over here and I want to have fun. I'm still a teenager ... we complement each other. She
keeps things in order, making sure everything goes right, and. I get the fun part of it. .
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24
His spouse offered the following observations:
He's understanding of me and my problems and background. His supportiveness in
everything that I wanted to do or not to do, his patience ... I'm very fortunate.
Couples who had different personality traits talked about differences bringing a balance
to their relationships. A husband described complementary aspects of his relationship with his
spouse:
I consi.der rnyself as rather resertted, and she is outgoing,..she rnakes friends automatically
and immediately. I am not that way,..it takes me a while to get close to people...and she has
made our mnrriage much easier by her being the way she is.
In discussing the relationship, the wife talked of how developmental experiences shaped
the fit between them. Her selective understanding brought meaning to their relationship which
allowed for acceptance of differences and recognition of strengths:
[husband] is really very fair...and very lovable but he can't show it. But that is not his fauh...it
was his upbringing. If you dig long enough you get everything out of him...at times he is like
a lifrle kid. He is a good husband but his needs are dffirent...he missed some of il growing up
and he is Inoking for il now. He is a very kind man...and I usually get what I need from him.
Building a relationship based on balances was a reciprocal process. In responding to the
spouse, whether those needs were grounded in traits, developmental differences or both,
individuals also experienced a fulfillment of their own needs. The stability of conflict
management styles may have been related to fundamental qualities within the self, which were
not likely to change as relationships matured. Such stability seemed to be the case with this
husband. Communicating about communication and selective understanding enabled this couple
to find and maintain a relational balance that apparently met their needs.
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25
Discussion
Psychotherapists who treat couples for marital conflict may benefit from studies that
focus on understanding conflict management styles from the perspectives of spouses in stable
and satisfying marriages.
In this study, conflict management styles were explored through in-depth interviews.
Respondents were asked about their ways of handling differences and managing conflict. When
that data were subjected to bivariate analysis, several variables were related significantly to their
conflict management styles. These variables were: the sex of respondents, their conflict
management styles in the early and child-rearing years, whether their predominant marital roles
reflected instrumental or expressive behaviors from early to recent years, the quality of
communication.
Respondents were also asked for their observations about the conflict management styles
of their spouses. The following variables were related significantly to the observations of
respondents about the conflict management styles of their spouses: the sex of the respondent,
observations of the conflict management style of their spouses in the early and child-rearing
years, psychological intimacy with their spouses in recent years, the quality of communication
and the quality of sexual relations in recent years.
Based on these bivariate analyses, two theoretical models were constructed and
tested with logistic regression procedures. In the first model, the conflict management styles of
the respondents was the dependent variable; in the second model, the observations of
respondents about their spouses'styles was the dependent variable. What emerged from the
regression of each model was the powerful role that conflict management styles in prevjous years
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JO
had in shaping the styles of respondents and their observations of their spouses' styles in recent
years. Although other factors were identified as having a shaping effect on conflict management
styles in recent years, they paled next to conflict management styles of respondents (8=5.30,
p=.001) and their observations of the styles of their spouses (B=5.62, p=.001) during the child-
rearing years.
Changes over the years in conflict management styles of spouses tended to reflect
modifications in styles and not dramatic shifts. Conflict management styles as reported by most
respondents, remained relatively stable from the early to recent years when less than I out of 2
husbands and slightly more than 3 out of 4 wives reported a confrontive style. Compared to the
early years, the percentage of respondents who reported the use of a confrontive style in recent
years increased by I3Vo Nnong wives and I4Vo among husbands. In adapting to various aspects
of their relationships, including the relative stability of conflict management styles from early to
recent years, couples used communication about communication and selective understanding to
maintain a balance in their relationships.
A model for intervention
The data about the impact of previous conflict management styles in shaping the
observations of respondents about their own styles as well as the styles of their spouses in recent
years add to the dialogue about the goals and focus of marital therapy recently initiated by
Gottman, Coan, Carrere and Swanson (1998). They proposed a model of therapy that departs
from a focus on resolving "disagreements" between spouses to a model that reflects "what real
couples do" (p. 5). In that paper, the authors suggested a new approach to marital therapy that
places less emphasis on active listening between spouses and more emphasis on the development
of mutual empathy, respect and acceptance. Enabling couples to respect genuine differsnces, to
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accept what they cannot change and to work toward mutual understanding are valued in this
model.
Although Gottman does not mention a self psychological approach to marital therapy, the
implications of their findings point in that direction (Jackson, 1991). In several respects, the
authors use self psychological language (empathy, acceptance, soothing, softening) without
referring to that theory. Our data taken in concert with that of Gottman, Coan, Carrere and
Swanson (1998), point to the value of using self psychological concepts that includes a focus on
the strengths of clients rather than active listening interventions in couples therapy.
Our approach does not purport to engage spouses in a collaborative effort to change their
behavior but, rather, to engage them in a process of mutually exploring their needs, expectations
and roles with the goal of enhancing mutual acceptance, respect for differences and empathic
understanding. In the approach that we are proposing, strengths emerge as one of the central
features. The process of exploring the needs of spouses, their expectations of getting these needs
met through their marital relationships and the roles that each spouse adopts in relationships
underscores mutual respect for differences and builds upon their sffengths. Rather than the
target of interventions, modifications in marital behavior, such as conflict management styles,
may emerge from a therapeutic process that values what "naturally occurs in well-functioning
matriages" (Gottman, Coan, Carere and Swanson,1998, p.20), which, we suggest, ftBy include
communication about communication, selective understanding and recognition of balances.
In supporting spouses to identify their needs, the first step in the model, the role of the
marital therspist is to develop a context within which spouses may begin to feel safe enough to
express their inner feelings to their spouse that may have remained obscure. Important in the
process are responses by therapists that underscore the importance of respect for the feolings of
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/d
each spouse. The goal is not change or the learning of new social skills but the mutual
exploration of individual needs within a context of acceptance and respect.
A second step in the approach is to focus on specific expectations that spouses have of
each other. Gottman and his associates (1998) identify "soothing" as especially critical for
husbands who may have a stronger need than wives to deny the validity of that psychological
state. To identify an inner feeling that has remained obscure in the relationship and have it
validated through genuine acceptance by the spouse may become a soothing experience.
A third step is to examine the roles that spouses have adopted as a consequence of not
having their needs validated and their disappointment at not having their expectations fulfilled.
Rather than dwell on anger, resentment and guilt, the exploration is oriented toward the
negotiation of different role behaviors based on clarity about the needs and expectations of each
spouse. The development and adoption of new relational skills may follow.
In summary, we have constructed a model of marital therapy based on empirical data that
emphasizes an empathic and strengths oriented approach in which spouses are supported to
identify their needs, their expectations of the spouse and to negotiate marital roles to meet needs
and satisfy expectations. The goal is to enhance communication about communication,
especially needs and expectations, to develop selective understanding, and to work toward
marital roles that will be responsive to the individual needs and expectations of each spouse.
Limitations
Qualitative modes of data collection based on in-depth interviews conducted by skilled
researchers are an effective tool for studying elusive phenomena, such as conflict management
styles in marriage. The richness of data elicited through the method used in this study is quite
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)9
different from data collected through other means, but there are concerns about validity and
reliability as well as the nature of the sample.
It is difficult to assess the validity of the data in the traditional sense of that concept since
we were eliciting the personal perceptions and evaluations of respondents about conflict
management styles in their relationships at a particular point in time. The candor of respondents
about highly personal matters, such as the decline in sexual relations because of sexual
dysfunctions, suggests that respondents were equally candid about other aspects of their
relationships, such as styles of managing conflict. By interviewing spouses separately and
asking them to talk about themselves as well as their observations of their spouses in these
relationships, we were able to compare responses to determine if there were significant
differences about common realities. For example, did both spouses assess the nature of conflict
in their relationships similarly? Did a respondent, in commenting on an aspect of a spouse's
behavior, come close to the spouse's observations about the same factor? There was a
correspondence between spouses on the data, which was illustrated in responses to conflict
management styles, which asked respondents to describe their style as well as the style of their
spouses. For example, respondents who described themselves as having an avoidant style were
viewed by their spouses as also having an avoidant style.
In a cross sectional design in which subjects are asked to report on their life today and in
the past, traditional measures of reliability are inadequate. The meaning of life events and an
individual's response to these events will vary, and may even vary within the same person at
different points over the life span. While longitudinal designs may be superior in contending
with problems of validity and reliability, cross sectional designs that use interviews to uncover
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30
the meaning of behavior have the strength of eliciting richness in the experiences of human
beings.
There is a shortfall in re-coding the data from multiple categories into dichotomous ones.
This step built onto the earlier qualitative analysis by offering a different lens through which to
understand the data. To offset the potential reductionistic effects of re-coding, we have
incorporated a discussion of the qualitative data into the results. The integration of qualitative
and quantitative procedures was intended to enhance the theory development objective of the
research.
The use of an interdisciplinary team throughout the research process enhanced the quality
of the study (Hill, Thompson and Williams, 1997). Issues of bias and misinterpretation were
discussed along with other matters that could affect the validity and reliability of the data. One
of the principal investigators read all 144 interview transcripts and served as a second blind
coder for each interview. Having one researcher read and code every interview provided for
continuity in the operational definations of variables. To insure that there was both a male and a
female perspective on the data, the second coder was a woman. As a measure of inter-rater
reliability, Cohen's kappa was used and ranged from .79 to .93.
The sample was selected purposively to include subjects in lasting relationships that are
often not included in other studies; namely, people of color as well as respondents from both
blue and white color occupations. The goal was not to test theory but to develop an
understanding of a subject, management of conflict among an older group of diverse spouses in
lasting relationships, that has not received much attention by researchers. The sample fit with
the goal of this exploratory study.
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3t
Conclusion
The multi-modal method that was employed in this research was intended to open
theoretical doors by examining conflict management styles among spouse in marriages that had
lasted an average of 35 years. Data was collected through in-depth interviews and analyzed with
qualitative and quantitative methods. The goal was to understand how spouses adapted in their
relationships rather than to test hypotheses. The focus of this paper was to explore how
respondents perceived their own conflict management styles as well as their perceptions of the
styles of their spouses. It is valuable to develop an understanding of the conflict management
styles of couples from the perspectives of individual spouses. They have much to teach
professionals about the process of adaptation in lasting relationships. The data suggest an
empathic model of marital therapy, which values the development of mutual acceptance, respect
and understanding about needs, expectations and the roles of spouses.
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32
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Brooks/Cole Publishing Co.
This article may not exactly replicate the final version published in the APA journal. It is not the copy of record. Location of Version of Record: Psychotherapy: Theory/Research/Practice/Training, 37(2), 134-148. (doi: 10.1037/h0087735)
Table IConflict management style of respondents in recent yearsby relational variables (row ercentages)
Variables Conflict management style of respondent
Avoidant Confrontive 7o Totals Y2
SexVo maleVo female
CMS early yearsVo evoidantVo confrontive
Behavior early years7o instrumentalVo expressive
CMS child-rearing yearsVo zvoidantVo confrontive
Behavior child-rearing years7o rnstrumentalVo expressive
Communication recent yearsVo poor/mixedVo positive
Sexual relations recent yearsVo negative/mixed7o positive
Behavior recent yearsVo rnstrumental7o expressive
N = I44 * p= <.01 **p=a.001
.54
.24,46.'76
100100
100100
100100
.29
.9',1
.7t
.03
100 6.50**(1DF)
14.L4**(lDF)
70.06**(lDF)
87.70**(lDF)
1r.61**(lDF)
4.23*(lDF)
4.r5*(lDF)
11.23**(1DF)
.49
.28
.77
.01
.54
.26
.50
.33
.55
.27
.51
.72
.23
.99
.50
.67
.52.69
100100
100100
100100
.46
.74
.49
.31
.45
.13 100
This article may not exactly replicate the final version published in the APA journal. It is not the copy of record. Location of Version of Record: Psychotherapy: Theory/Research/Practice/Training, 37(2), 134-148. (doi: 10.1037/h0087735)
Table 2
Logistic
style of
regression coefficients
respondents in recent
for variables associated with
years
conflict management
Variable
Sex
CMS early years
Behavior early years
CMS child-rearing years
Behavior child-rearing years
Behavior recent years
Comm recent years
Sex relations recent years
Constant
B
1.18
.68
-3.36
5.30
2.45
1.gg
-.43
.69
-2.84
S.E.
.7L
L.39
r.32
1.59
1.61
1.35
.-16
.72
.75
sig.
.10
.62
.01
.001
.13
.r6
.57
.34
.001
Exp(B)
3.27
L.97
.03
200.30
IT.62
6.63
.65
r.99
Model Chi-square L25.14 (8DF) p=<.001
This article may not exactly replicate the final version published in the APA journal. It is not the copy of record. Location of Version of Record: Psychotherapy: Theory/Research/Practice/Training, 37(2), 134-148. (doi: 10.1037/h0087735)
Table 3Respondents' observations of the conflict management styleof their spouses in recent ears by relational variables (row percentages)
Variables Conflict management
Avoidant Confrontive
style of partner
7o Totals Y2
Sex7o maleVo female
CMS partner early yearsVo tvoidantVo eonfrontive
CMS partner child-r€ar yrs7o TYoidantVo confrontive
Communication recent yearsVo poor/mixedVo positive
Psy intmcy recent years7o no/mtxed7o les
Sexual rels recent yearsVo neflativelmixedVo positive
N - I44 {< P= <.01 **p=a.001
,t9.57
.56
.29
.60
.30
.82
.01
.81
.43
.27
.97.73.03
.44
.72
.44
.70
.51
.7L.49.29
.18
.99
100100
100100
100100
100100
100
100
21.45**(lDF)
74.25**(lDF)
98.23**(lDF)
10.65**(lDF)
I 1.16**(lDF)
6.49* (lDF)
This article may not exactly replicate the final version published in the APA journal. It is not the copy of record. Location of Version of Record: Psychotherapy: Theory/Research/Practice/Training, 37(2), 134-148. (doi: 10.1037/h0087735)
Table 4
Logistic regression coefficients for
of the conflict management style of
variables associated with observations
spouses in recent years
Variable
Sex
CMS spouse early years
CMS spouse child-rear years
Psy intmcy child-rear years
Psy intmcy recent years
Sex relations recent years
Comm recent years
Constant
.15
2.L3
5.62
-r.29
L.99
-.29
1.gg
-4.23
S.E.
.87
L.27
1.48
.78
1.40
,73
1.35
1.37
s ig.
.86
.09
.001
.10
.r6
.69
.14
.002
B Exp(B)
1.16
8.46
277.16
.29
7.29
.75
7.26
Model Chi-square 136.19 (7DF) p=<.001
This article may not exactly replicate the final version published in the APA journal. It is not the copy of record. Location of Version of Record: Psychotherapy: Theory/Research/Practice/Training, 37(2), 134-148. (doi: 10.1037/h0087735)