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Impact of financial literacy in optimising financial inclusion in rural South inclusion in rural South Africa Africa Case study of the Eastern Cape Province Mishi Syden Vacu Nomfundo Chipote Precious Chipote Precious 1 African Development Finance Workshop, USB,RSA, 7-8 August 2012

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Page 1: Impact of financial literacy in optimising financial ...of the bigggg g qest challenges in the quest for broad-based financial inclusion. African Development Finance 26 Workshop, USB,RSA,

Impact of financial literacy in optimising financial

inclusion in rural Southinclusion in rural South AfricaAfrica

Case study of the Eastern Cape Province

Mishi SydenVacu NomfundoChipote PreciousChipote Precious

1African Development Finance Workshop, USB,RSA, 7-8 August

2012

Page 2: Impact of financial literacy in optimising financial ...of the bigggg g qest challenges in the quest for broad-based financial inclusion. African Development Finance 26 Workshop, USB,RSA,

IntroductionIntroduction About 37% of South Africa’s adults did not have access to About 37% of South Africa s adults did not have access to

banking services in 2010 and the majority of informal businesses have limited access to

f l fi i (OECD 2012)formal financing, (OECD, 2012).

Definitions: Financial Inclusion is the delivery of banking services at

affordable costs to disadvantaged and low incomegroups including households, enterprises, SMEs and traders;g p g , p , ;Pawar, Kumar, Joshi & Chawla (2011)

CFI defines financial inclusion as a state in which all peopleCFI defines financial inclusion as a state in which all peoplehave access to a full suite of quality financial services,provided at affordable prices, in a convenient manner, andwith dignity for the clients.with dignity for the clients.

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ContCont….

• Types of financial exclusion include (i) exclusion from payment system(i) exclusion from payment system(ii) exclusion from formal credit

k tmarketsExclusion may be due to: c us o ay be due to• Unbearable costs• Lack of know how

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ContCont…..

• Gardeva and Rhyne (2011)- CFI expands itsd fi iti t t th t f ll i l i i thdefinition to note that full inclusion requires theclients of these services to be financially literate.

• Financial inclusion definition that have been• Financial inclusion definition that have beenadopted in most cases lack the component offinancial literacyfinancial literacy.

• Financial literacy is thought to enable unlockingof other dimensions of financial inclusion e.g.of other dimensions of financial inclusion e.g.prevention of over indebtedness

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Page 5: Impact of financial literacy in optimising financial ...of the bigggg g qest challenges in the quest for broad-based financial inclusion. African Development Finance 26 Workshop, USB,RSA,

• Access and use of services needs:– Understanding and independence for g p

consumers

5African Development Finance Workshop, USB,RSA, 7-8 August

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Page 6: Impact of financial literacy in optimising financial ...of the bigggg g qest challenges in the quest for broad-based financial inclusion. African Development Finance 26 Workshop, USB,RSA,

Strategies employed by financial institutions to enhance financial

inclusion in South Africainclusion in South Africa.• consumer education -social responsibility,

d k ti t t t b k l kand marketing strategy -most banks look back to the unbanked populace for growth and sustainabilityand sustainability. – Financial literacy programs such as:

• Be Financially Smart administered by FNB;Be Financially Smart administered by FNB;• Bubomi governed by ABSA• Teach Children to Save SA

J i A hi t SA• Junior Achievement SA• VISA Fin. Literacy drama.

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Page 7: Impact of financial literacy in optimising financial ...of the bigggg g qest challenges in the quest for broad-based financial inclusion. African Development Finance 26 Workshop, USB,RSA,

• Innovations to expand access to banking• Innovations to expand access to banking, thus enhancing financial inclusion include:

domestic mone transfer s stemso domestic money transfer systems.o payment via prepaid cards.

using community banking mobile bankingo using community banking mobile banking accountM Pesao M-Pesa

• Increase in infrastructure- ATMs, bank branches

• Financial inclusion may also be thought to involve y gaccess to the financial infrastructure by all the population groups and ages.

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Figure 6: Financial InfrastructureFigure 6: Financial Infrastructure developmentp

60

70

Financial Infrastructure in South Africa

50

60

Automated teller machines (ATMs) (per 100,000 adults)

30

40

20

Commercial bank branches (per 100,000 adults)

0

10

2004 2005 2006 2007 2008 2009 2010

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ContCont…

• Although there are noticeable efforts forfinancial inclusion in South Africa, the,question still remains: can financialliteracy programmes be utilized inliteracy programmes be utilized inoptimizing financial inclusion?

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Year and Arguments Conclusions; takeYear and Author

Arguments Conclusions; take home

Leeladhar identified three priority areas for access to banking access Leeladhar (2005)

identified three priority areas for the purpose of financial inclusion

access to banking, access to affordable credit and access to free face-to-face money advice

Sarma and Pais (2008)

Data for 49 countries was used and three basic dimensions of financial inclusion – accessibility,

il bili d f b ki

income inequality, adult literacy and urbanisation- important f i l i i availability and usage of banking

services were utilizedfactors in explaining financial inclusion

Oseifuang (2010)

studied the level of financial lit d it i t th

level of financial literacy th (2010) literacy and its impact on youth

entrepreneurship in South Africa (Vhembe District)

among youth entrepreneurs in Vhembe District is above average

Sarma (2010) while the importance of financial multidimensional index Sarma (2010) while the importance of financial inclusion is widely recognized, the literature lacks a comprehensive measure that can be used to

multidimensional index of financial inclusion (IFI)

measure the extent of financial inclusion across economies 10African Development Finance

Workshop, USB,RSA, 7-8 August 2012

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Year and Author

Arguments Conclusions; take homeAuthor take home

Kudva (2012)

financial inclusion initiatives give people

i d

financial inclusion and financial li f

financial literacy programmes need

h d iaccess to organized financial services, the lack of knowledge has resulted in sub-optimal

literacy form two sides of a coin with inclusion activities giving the push

to go hand-in-hand with financial inclusion initiatives to create resulted in sub optimal

impact in using this opportunity and in some cases proven

t d ti ith

giving the push and literacy programmes creating the pull f fi i l

initiatives to create the pull for accessing formal channels of ficounterproductive with

the creation of debt traps.for financial services

finance

Sajeev and Thangavel

impact of Self Helping Groups (SHG) on

study indicates that financial Thangavel

(2012) Groups (SHG) on financial inclusion

that financial education can enhance the link between SHG banking and Financial inclusion11African Development Finance

Workshop, USB,RSA, 7-8 August 2012

Page 12: Impact of financial literacy in optimising financial ...of the bigggg g qest challenges in the quest for broad-based financial inclusion. African Development Finance 26 Workshop, USB,RSA,

Based on literature reviewed, several factors have need identified as central to financial inclusion

12African Development Finance Workshop, USB,RSA, 7-8 August

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Methodology and Estimation Techniques

• The study employs quantile and OLSregression, influenced by the works ofg , yKoenker and Bassett (1978), Chen (2005);and Sangwan (2008) respectivelyand Sangwan (2008) respectively.

• The key variables in the model aref ffinancial inclusion and financialliteracy.y

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Methodology and Estimation Techniques Cont.

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Methodology and Estimation Techniques Cont.

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Discussion of data and variables

• South African Labour and DevelopmentResearch Unit-2008 National IncomeDynamics Study (NIDS) data is used toexamine access to banks in South Africaexamine access to banks in South Africa.

• For the purposes of this paper, theanalysis is based on adults who have bankaccounts.

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Discussion of data and variables ContCont.

• Financial Inclusion:• The data was obtained from Eastern CapeThe data was obtained from Eastern Cape

Socio-Economic Consultative Council;NIDS wave 1 2008; individual bankNIDS wave 1 2008; individual bankwebsites; IMF and World Bank databank.

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bankaccess Freq. Percent Cum.

2 10 601 68 04 100 00 1 4,980 31.96 31.96

2 10,601 68.04 100.00

Total 15,581 100.00

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Discussion of data and variables ContCont.

• Financial Literacy -defined as familiaritywith/understanding of financial marketgproducts, rewards, risks & make informeddecisionsdecisions.

• Ability to grow, monitor, effectively usef ffinancial resources for economic securityof self, family & business.y

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Discussion of data and variables ContCont.

• Literacy rate: two variables will be usedto measure the literacy rate.y– 1). Ability to manage money by the adult,

2) Ability of the adult to read English– 2). Ability of the adult to read English-Respondent's reading level in English wasused as the second proxy for literacy levelused as the second proxy for literacy level.

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Trends in financial literacy levels in Eastern cape

70.0%

80.0%

Trends in Literacy levels in Eastern Cape 1996

1997

1998

1999

30.0%

40.0%

50.0%

60.0%

erac

y Le

vels

1999

2000

2001

2002

0.0%

10.0%

20.0%

30.0%

Cacadu Amatole Chris Hani Ukhahlamba O.R.Tambo Alfred Nzo

Lite 2003

2004

2005

2006Eastern Cape Province District Municipalities 2007

2008

2009

20102010

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Figure 2: Literacy level and access to Banks in South Africato Banks in South Africa

Ability to Manage Money and Bank Access in South Africa

33.04% 26.21%14.02%

1 2 3

66.96% 73.79%85.98%

15.91% 11.32%

4 5

84.09% 88.68%

1 2

Ability to manage money as a proxy for Literacy levelSouth African Household Data: NIDS SURVEY 2008

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1 2

Ability to Read in English and Bank Access in South Africa

31 03%

1 2

46.53%53.47%

31.03%

68.97%

3 4

22.8% 13.53%

77.2% 86.47%

1 2Ability to read in english as a proxy for Literacy level

23

Ability to read in english as a proxy for Literacy levelSouth African Household Data: NIDS SURVEY 2008

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Figure 5: Access to Banks byFigure 5: Access to Banks by Employment status and Population

groupAccess to Bank by Employment status

1 2

38.65%

22.42%

61.35%

77.58%

1 21 2

Graphs by RECODE of w1_a_e1 (e1 - Employment status)Source: South African Household Survey Data: NIDS Wave1 2008

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f l l l• Bringing financial services to rural clients is one of the biggest challenges in the quest for broad-gg g qbased financial inclusion.

26African Development Finance Workshop, USB,RSA, 7-8 August

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Figure 3: Access to banks by locationlocation

Access to Bank by Geographical Location

28.67%17.27%

RURAL FORMAL TRIBAL AUTHORITY AREAS

71.33%82.73%

27 51%

URBAN FORMAL URBAN INFORMAL

47.74%52.26%

27.51%

72.49%

1 2

Graphs by Geo-typep y ypSource: South African Household Survey Data: NIDS Wave1 2008

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Results and DiscussionResults and DiscussionPercentile 0 0 0 0 0 0

.10 .20 .30 .40 .50 .60 .70 .80 .90 .95

Coef. . . . . . Coef. .

.2349339

.

.4452735

.

.4475134

.

.6321857 .400192

.

.4615741 .4221021 .7533334 1.314768

1.49052

p vale 0 0 0 0 0 0p-vale 0

.229

0

.023

0

.054

0

.010 .208

0

.092 .337 .229 .000

0

.000

The values of ᶐ1 are positive and increased as the percentile increase. there is significant positive effect of literacy percentage on the 90ththere is significant positive effect of literacy percentage on the 90and 95th percentiles of the conditional distribution of access to bank through bank accounts per 100 people given the literacy rate.

28African Development Finance Workshop, USB,RSA, 7-8 August

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• If the different areas are ranked with similar literacy

percentage, in increasing order of the number of accounts per

100 people, then:

– if a district is among the top 10 percent in that list, an increase ing p p ,

literacy percentage can help further improve the financial inclusion in that

district (local municipality).

– Deductively, increase in literacy percentage does not necessarily imply

significant improvement in financial inclusion in every district, especially if

not part of the top 10 percent districts in terms of access to finance (i.e.

financial inclusion).

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Model Dependent Constant Income Literacy1 Literacy2 Education R2 Model Dependent

Variable

Constant Income Literacy1 Literacy2 Education R2

1. Bank Account 2.027 -.143 .052 - -.000 0.18

(0.000) (0.000) (0.000) (0.313)

2. Bank Account 1.901

(0.000)

-.127

(0.000)

- .078

(0.000)

-.003

(0.000)

0.21

(0.000) (0.000) (0.000) (0.000)

3. Bank Account 1.869

(0.000)

-.112

(0.000)

.043

(0.000)

.107

(0.000)

-.001

(0.001)

0.23

Literacy1, being the ability of one to manage money, and thus abetter measure for financial literacy will increase access to banksby 5% per unit increase in the measure of the literacy levels. Theby 5% per unit increase in the measure of the literacy levels. Thesecond measure for literacy,literacy2- the ability to read in English, which can be associatedwith better education has a higher impact or about 8%

30

with better education, has a higher impact or about 8%.African Development Finance

Workshop, USB,RSA, 7-8 August 2012

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• Contrary to literature, per capita

income and level of education has a

ti ff t t b k Thnegative effect on access to bank. The

results further indicate that bothresults further indicate that, both

literacy measures explain access toy p

banks better, 23 %.31African Development Finance

Workshop, USB,RSA, 7-8 August 2012

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Part 2: Proposed SurveyPart 2: Proposed Survey

• Peddie• IdutywaIdutywa• Stutterheim • Cholumna

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Preliminary Survey results: Qualitative analysis

• 93 percent said they have opened accounts after receiving some form of financial literacy training. “ if you don’t have someone to talk to you about … if you don t have someone to talk to you about these things, how do you know what to do … banks and schools are helping us understand better”, p g ,female respondent from Peddie.

• knowledge transfer from school children to parents have been rated highly

• about 62% cited the distance to the nearest bank as a discouragement. The cost for taxi fare, the danger for thieves and time waiting in a queue,

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b 30% i di h h h h h d • about 30% indicate that even though they have managed to open bank accounts, managing and sustaining them is a great challenge- bank fees

• “The banks in South Africa have become a luxury and a thing for the well off…” unemployed youth (Male) respondent in Idutywa communityIdutywa community.

• about 70% indicated that they do not trust banks can handle their accounts well without them getting banks statements f h b k ( h i bil b ki d i from the bank (they are against mobile banking, despite acknowledging its usefulness)

• there is a belief that services like e-wallet have enabled many yto use banking services without having the hustles of opening accounts with a bank. Such individuals are financially included but it may be technical impossible to account for included, but it may be technical impossible to account for such financial inclusion.

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Measurement issuesMeasurement issues

• Dormant accounts- how to account for theses

• E-wallet- can we include this• …

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Policy Recommendations and Conclusion

’ i h li l l l d i• paper’s aim was to assess how literacy levels relate and impact on access to banks in South Africa, focusing on Eastern Cape Province

– level of literacy is significantly positively related to access to bank by individuals– Africans lag behind with regard to access to banks in South Africa.

• this points to a rich niche market for banks in South Africa in the form of the many unbanked rural populace

– the measure for financial inclusion has its weakness exposed here; -– the measure for financial inclusion has its weakness exposed here; -actually there is more measurement exclusion rather than financial exclusion in South Africa

– However, the inclusiveness that is available does not warranty access to loans, , y ,for start-up capital (for example).

– The reported results should however be interpreted with great care, as bank dormancy was not catered for in our analysis. Also it is imperative to note that it is now five years since the NIDS survey was conducted (second wave recently released may present a platform for comparisons over time) and thus there could be variations with the current status quo, given some stepped up efforts by banks to educate the unbanked populationto educate the unbanked population.

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