icsb 2007 small business excellence in customer experience award 20 september 2007 insert your name...
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ICSB 2007
Small Business Excellence in Customer Experience Award
20 September 2007
INSERT YOUR NAME HERE
A celebrated past…
A vibrant present…
An exciting future…
International Council for Small Business
Small & Medium Enterprises Development Agency of Nigeria
ICSB Japan
ICSB Taiwan
What is the International Council for Small Business?
The International Council for Small Business (ICSB) is the premier global professional network for educators, policy
makers, researchers, and practitioners to promote and advance entrepreneurship worldwide. With over 2,400
members around the world representing over 70 countries, the ICSB offers its members the opportunity to exchange best practices, knowledge, and policy through its annual
World Conference, publications, and Internet portal.
Small & Medium Enterprises Development Agency of Nigeria
ICSB Japan
ICSB Taiwan
• Carl M. Franklin (’78-80)
• Gerald E. Hill (’80-82)
• Robert H. Brockhaus (’83-84)
• Donald D. Myers (’86-87)
• Harold P. Welsch (’88-89)
• George T. Solomon (’89-90)
• Bruce A. Kirchhoff (’90-91)
• K. Mark Weaver (’91-92)
• Lloyd W. Fernald, Jr. (’93-94)
• Ken O’Neill (’94-95)
• William J. Dennis, Jr. (’96-97)
• Lois Stevenson (’97-98)
• Brian Gibson (’98-99)
• J. Hanns Pichler (’99-00)
Global Leadership
Small & Medium Enterprises Development Agency of Nigeria
ICSB Japan
ICSB Taiwan
• G. Dale Meyer (’00-01)
• Klaas Havenga (’01-02)
• Anders Lundström (’02-03)
• José M. Romaguera (’03-04)
Global Leadership
• Sandy King-Kauanui (’04-05)
• Colin Dunn (’05-06)
• Zulma Quiñones-Howell (’06-’07)• Rob van der Horst (’07-’08)• Charles H. Matthews (’08-’09)
Small & Medium Enterprises Development Agency of Nigeria
ICSB Japan
ICSB Taiwan
Rob van der Horst/ECSBDirector EIM Business & Policy ResearchEmail: [email protected]
President
President-Elect Zulma Quiñones/ICSB Puerto Rico and the CaribbeanInter American University of Puerto RicoBusiness, Mgmt. & Education ServicesEmail: [email protected]
Immediate Past-President
2007-2008 ICSB Officers
Charles H. Matthews/USASBECenter for Entrepreneurship Education & Research, Univ. of CincinnatiEmail: [email protected]
Small & Medium Enterprises Development Agency of Nigeria
ICSB Japan
ICSB Taiwan
Annette St. Onge/CCSBE
Chairperson, Women in Business CommitteeEmail: [email protected]
SVP Membership & Affiliates
Jaime L. Santiago Canet/ICSB Puerto Rico and the Caribbean
Pontifical Catholic University of Puerto RicoCollege of Business AdministrationEmail: [email protected]
SVP Marketing
Olukemi O. Sawyerr / USASBE Management and Human Resources California State Polytechnic UniversityE-mail: [email protected]
SVP Finance
Small & Medium Enterprises Development Agency of Nigeria
ICSB Japan
ICSB Taiwan
Claire Massey/New
ZealandDirector NZ Centre for SME Research Massey University Email: [email protected]
SVP Research & Publications
David Smallbone/ECSB
Professor, Kingston UniversityEmail: [email protected]
SVP Programs
Small & Medium Enterprises Development Agency of Nigeria
ICSB Japan
ICSB Taiwan
ICSB International Office• Dr. Ayman El Tarabishy, Executive
Director• Nancy Lam Nguyen• Dr. George Solomon• Dr. Erik Winslow • Sergio D’Onofrio • Janet Nixdorff
The George Washington University School of Business
2201 G. Street NW, Funger 315Washington, DC 20052 USA
Tel: 1-202-994-0704Fax: 1-202-994-4930
Email: [email protected]
Advancing Entrepreneurship through Global Knowledge and
Global Networks
Creating a Vision for the Future
Creating a Vision for the Future
Supporting OurMembers
Building GlobalNetworks
CreatingGlobal
Knowledge
Our Members
Updated Web Portal
ICSB Journal: JSBM
Electronic Bulletin
ICSB 50th Anniversary Book
CreatingGlobal
Knowledge
Global SME Topics
• Financial
• Personnel
• Technology/Systems
• Environmental
• Business/Economic Development
Small & Medium Enterprises Development Agency of Nigeria
ICSB Japan
ICSB Taiwan
10 Affiliates and Chapters2,000 members world-wide
Affiliates/Chapters World Conferences
•1991
•1993
•1995
1996■
•1997
•1998
•1999
•2000
•2001•2002
2003
•2004•2006
•1994
•20072007
ICSB’s Global NetworkICSB’s Global Network
Europe
Singapore
Japan
Southern Africa
Korea
Taiwan
•2005
Puerto Rico
•2008
Nigeria
•20092009•2010
Small & Medium Enterprises Development Agency of Nigeria
ICSB Japan
ICSB Taiwan
The ICSB World Conference schedule is set through 2010:2002 – San Juan, PR – ICSB Puerto Rico and the Caribbean2003 - Belfast, Northern Ireland - ECSB2004 - Johannesburg, South Africa - SAESBA2005 - Washington, DC - USASBE2006 - Melbourne, Australia – SEAANZ2007 - Turku, Finland – ECSB2008 - Halifax, Nova Scotia, Canada - CCSBE/CCPME2009 - Seoul, Republic of Korea – ICSB Korea 2010 – Cincinnati, OH, USA – University of Cincinnati
2007 52nd ICSB World Conference “At the Crossroads of East and West:
New Opportunities for Entrepreneurship and Small Business” Turku School of Economics and Business
AdministrationTurku, FinlandJune13-15, 2007
2008 53nd Annual ICSB World Conference “Advancing Small Business and Entrepreneurship:
From Research to Results” Hosted by
Acadia Centre for Social and Business Entrepreneurship Dalhousie University, Faculty of Management
Saint Mary's University Business Development Centre In collaboration with ICSB Host Affiliate
Canadian Council for Small Business and Entrepreneurship
June 22-25, 2008
Key Dates 2008 World Conference
September 30, 2007
Online abstract submission site open
January 18, 2008
Submission deadline for abstracts
March 21, 2008 E-mail notification of acceptance of abstract
April 30, 2008 Deadline for early conference registration
May 2, 2008 Receipt of the following submission on the conference website: - 100 word summary of the paper, workshop, or case study - Full paper in publication format
May 2008 Preliminary conference schedule will be posted on website
June 22-25, 2008Halifax, Nova Scotia, Canada
See you in Halifax!
Greatness is not in where we stand, but in what direction we are moving.
We must sail sometimes with the wind and sometimes against it –
but sail we must and not drift, nor lie at anchor. -- Oliver Wendell Holmes
Please join us as together we continue our entrepreneurial journey!