hybrid-it as a future operating model

accelerate your ambition

Hybrid-IT as a future operating modelconcrete pattern for and with Oracle

The pressures on the data centre

Economically

sustainable

Improve

experience

for our customers

Lower cost Reduce risk

Increase

competitiveness

and grow

revenue

Improve

agility and

performance

Out of control

data growth

User demands/

mobilityCompliance

Managing

complexity

Virtualisation

investment not

delivering

Keeping

pace

Technology

driven strategy

holistic strategy

vs

Data

growth

Virtualisation

investment

not delivering

Network cannot handle virtual machines in the same way

Orphan

applications /

out of support

versions

Compatibility

issues

Power

and cooling

issues

Inability to

look at new

technologies,

e.g. cloud

Aging infrastructure

in data centre

and network

growing5x server

spending

StorageAbility to

attract

and retaincritical skills

The data centre needs to deliver…

Securely and with more agility

more content to more devices and more regions

and countries

Business leaders see major benefits from

data centre and cloud transformation

“An overwhelming

majority of executives see

these new technologies

as the critical ingredient

for success.”

Transform to Better Perform,

Executive Summary

Pay as you consume

Departmental budget

Catalogue-based ‘app store’

On-demand

Standardised

Highly available

Abstracted

Secure

Automation and self-service

Outsource non-core

Best practice run books

Service product focus

… towards consuming

IT as a service

Driving

IT transformation

Consumption model

IT operations model

Technology model

Mo

st o

rga

nis

atio

ns a

re c

urr

en

tly in

th

e

mid

st o

f a

sig

nific

an

t tr

an

sfo

rma

tio

n

Legacy (On-Premise Constraints)

Global Network

(NaTP)

Security

Storage/backup

(BaaS)

Multiple or New Locations

Dimension Data CloudControl

Multiple Devices

Cloud Computing

DB

(DBaaS)

Applications &

workloads

Primary Site Disaster Recovery Site

(DRaaS)

ERP

(PaaS)CSfM

(SaaS)

One-Premise Computing

Corporate

Users

Business

UsersOperations

Users

PartnersCustomers

OSS

Microsoft

AppsERP

Virtualised

Servers

Shadow ITSaaS(Salesforce, Workday,etc)

Cloud BrokeringSaaS(Salesforce, Workday, etc.)

BSS

BPaaS

UCaaS

Billing-aaS

HelpDesk-aaS

EMaaS

DevOps

Mainframe

Databases Data

WarehousesNetworks

Ba

tch

We

b

se

rvic

es

RP

Cs

Rep

lica

tio

n

We

b

se

rvic

es

AP

IsStrategy

Approach

Methodology

Tools

Processes

People

Technology

Partners

System High

Availability

Data

Replication

Dedicated, MPLS &

VPN connections

EUCaaS

Where does one start the cloud journey?P

rim

ary

Sit

e(s

)

Failover Disaster

Recovery Site(s)

Ambitions (On-Cloud ITaaS Choices)

Middleware (ESB)

Middleware (PaaS)

Continuous Delivery

Release once every 6 months

More Bugs in production

Release early and often

Higher quality of code

DevOps

Not my problem

Separate tools, varied incentives,

opaque process

Shared responsibility

Common incentives and culture

Microservices

Tightly coupled components

Slow deployment cycles waiting on

integrated tests teams

Loosely coupled components

Simple building blocks

FROM

TO

What means Data Centre Transformation for Developers ?

the infrastructure reality in enterprise

The reality of where clients are in their

data centre journey

2012 2013 2014 2015 2016 2017 2018+

Server Storage

Power &

CoolingConnectivity

Policy and Ops

LAN SANFacilities

The reality of where clients are in their

data centre journey

2012 2013 2014 2015 2016 2017 2018+

Most businesses

are still running on

tier one data center

infrastructure1

Average % of

servers virtualised is

46% growing to

59% by 20152

IT management

process maturity,

and automation will

become mainstream

in 5 to 10 years3

The next-generation data centre is through Hybrid IT

This is not only about cloud. It is about the integration of

on premise and cloud environments through a secured

network

What is Hybrid IT

15

On-premise

Management of

physical

technologies

Network

Management of

service availability

and performance

In the cloud

Management of

the use of the

services in the

cloud

Security

Management of infrastructure security

Dimension Data uniquely offers end-to-end management from on-premise across the

network and into the cloud

How companies are moving towards a hybrid-IT environment

Data centre everywhere

The optimised data centre does not

exist in a single location. It exists both

in a physical world and the cloud.

Secured

Security embedded in

every point of presence

and connectivity.

Cloud is the

data centreas hybrid IT

becomes a reality

World class hosting

24x7x365 operations full

facility redundancy with

low latencies to the cloud.

Automated operations

Intelligence and self-

healing operations

reducing errors and

faster response time.

The cloud

The optimised data

centre is interconnected

to clouds at high speed

and low latency.

Global connectivity

Connectivity wherever your

business needs to be.

By executing a structured roadmap and planning ahead, we are able to

accelerate our clients’ ambitions by solving their technology infrastructure

challenges!

Current state

CEO/CIO/infra challenges

INF

RA

Roadmap and

execution of

IT strategy

Future state

Next-generation data centre

New users Big data

Security

Cloud services

Global cloud

data centre

The next-generation data centre

Facility

Computing Storage Network

Operations

Virtualisation

Converged infrastructure

Internet,

enterprise network

Workloads,

applications, storage

New devices New locationsNew applications

and workloads

Next-generation automation and process management

Core enterprise

applications

How to engage with applications owners

10 Preselected

production applications

File-server

Web

Top desk

Mail storage

Navision ERP

SAS

BI/Big data

Office mail

MaxBill/MaxCar

e CRM/billing

Media-Wiki

Session DB

Deliv

era

ble

s

Assessment

Mapping

of as and to

state with gaps

Application

Migration

prioritisation

Best fit

Deployment

model

Business Financials

Governance

Risk &

Compliance

Technology

Application

Assessment

13

Hybrid IT assessment approach

Assessment

questionnaire

Assess

application

Suitability charts

Rationalise

results

Prioritisation

charts

Prioritise

outcomes

Deployment model

recommendations

Map outcomes

Roadmaps

Architecture

deep dive

(Next Steps)

14

Cloud and enablement services

Next-generation data centre offerings

Microsoft

Application

Workloads

Application

Right-

platforming

Big Data Build, Standup

& RelocationVirtualisation

& Converged

Infrastructure

Storage Backup &

Recovery

IT Strategy

&

Roadmaps

Oracle

Application

Workloads

1 2 3Consulting and transformation Workload infrastructure solutions Core infrastructure solutions

4 5 Data centre enterprise services

Automated Managed OperationsEnterprise Hybrid Cloud

Dimension Data Hybrid IT Surround

Networking

Managed

hosting

Co-location

SaaS

&

applications

Security

Storage

Dimension Data

Hybrid IT

Managed

legacy

data centre

Professional

services

Unified

comms

Managed

Services

Global

IT services

mgt

Technology

expertise

Outsourcing

What does it mean for you

Digital Secured

Network

Private Cloud

Dev

Server

Test

Server

Managed Hosting

Prod

Server

Prod

Server

Cloud Services for Oracle

Oracle Oracle

Dedicated environments

Dimension Data CloudControl™

Cloud Bursting

Dual

DCsDual

DCs

Unified Cloud Platforms – A Full Set of Services

Automated Managed Operations

Public Cloud

Cloud Services for Oracle

The typical Oracle legacy challenges

• Capital intensive, resource-heavy implementation

• Over-provisioning of resources and poor utilisation rates

• Need for skilled Oracle staffing for implementation, modification, and maintenance

• Duplicate landscapes required for quality assurance and productionTotal cost of

operation

Management

complexity

• High performance: availability, bandwidth, and latency

• Extensive integration requirements

• Demand forecasting issues

• Managing additions, modifications, and upgrades

Oracle production applications requirements

Highly available• Resilient infrastructure

• High availability SLAs for application & infrastructure

• Backup & disaster recovery support

• Oracle certified

Secure• Network security across global implementations

• Data protection, compliance & data sovereignty

mandates

Cost effective• Minimise capital expense

• Reduce waste to lower cost

• Simplify management control

Agile and capable• Skilled Oracle resources for implementation & support

• Rapid scalability & provisioning

• Tiered storage for performance

• Certified Oracle support

• Easy migration between staging and production

Typical Reasons to move to an Oracle Cloud Platform

• Criticality of applications: room for improved IT support, not 24x7, poor DC facilities, no governance

• HW refresh: need to HW refresh, on a 5 year cycle.

• Better use of staff: need for staff to do value added services and innovation, not keeping lights on.

• Piece of mind with new technology: Oracle is too complex. Let DD run Oracle systems – less risk

• Enterprise class security: concerns on security, alleviated through security framework

• Flexibility to scale: You can scale up and down, which is not possible on-premise. Cost savings

• Move from CAPEX to OPEX : no upfront cash investment capability

• Try and buy: spreads risk and commitment

Cloud Services for

Affordable extreme

performance

Oracle-on-Oracle architecture

delivered from the cloud

• no capital investment

• on demand scalability

• lower operating costs

Migrate more workloads

to cloud

• Oracle applications

• Solaris applications

unmodified

• Windows/Linux workloads

Full service tailored

solution

• Advisory service for strategy

development

• Hybrid IT and private cloud

Effective Management

Services• accelerate implementation

• mitigate risk

• reduce support costs

Fully integrated Oracle service management

8

7

6

5

4

3

2

1

Implement

Application management services

Oracle standard / Basis support

Database management

Managed services for operating systems

Managed services for infrastructure

Hardware and setup

Data centre

• Implementation

• Setup

• Management

• Ticketing

• Billing

Integrated

full stack service

offerings including

Dimension Data

CSfO – Product overview

The business value and commercial

benefits of CSfO is…

CSfO

CSfO – What the product offers

• Private, Public, Hybrid Cloud Infra• Infrastructure operations• Oracle Technical operations• Database administration• Operating system management• Real-time monitoring

Core Oracle

Managed

Cloud

CSfO


• High availability• Disaster recovery• Offsite backup• Enhanced security Electives


Core Oracle

Managed

Cloud

CSfO



Core Oracle

Managed

Cloud


• 24/7 365 – Service availability• Service level agreement• Oracle System availability • Service delivery management• Project management• Technical landscape management

Service

management

CSfO



Core Oracle

Managed

Cloud


• 24/7 365 – Service availability• Service level agreement• SAP System availability • Service delivery management• Project management• Technical landscape management

Service

management

• Connectivity• Application management outsourcing • Migration & implementation services• Other DD Cloud & managed services

Cloud

surround

CSfO

Engineered systems support the ERP backbone

First provider to deliver a true multitenant cloud solution based on

Oracle’s engineered systems.

Bring Oracle licenses to our multitenant service without concerns

about Oracle licensing and support.

accelerate your ambition 37

• Enterprise Class Infrastructure

• Oracle VM for SPARC multi-tenancy

• Dedicated Container with dedicated Core

and RAM simplifying Oracle licensing

• Multi-tiered storage

• 1 or 2 datacentres with replication

capabilities

Oracle as a Service – Secured multi-tenancy

REARFAN

REARPCIe

PM

0P

M 1

MM

RE

MO

VE

AL

L P

OW

ER

PS 0 PS 1SPARCT5-4

PSAC

INPUT PSAC

INPUT

SER MGT

MM SP HDD 1

HDD 0

HDD 3

HDD 2

HDD 5

HDD 4

HDD7

HDD 6

FILLERFILLER

FILLERFILLER

FILLERFILLER

FILLERFILLER

PM

PM

Storage

Tier 1

Tier 2

REARFAN

REARPCIe

PM

0P

M 1

MM

RE

MO

VE

AL

L P

OW

ER

PS 0 PS 1SPARCT5-4

PSAC

INPUT PSAC

INPUT

SER MGT

MM SP HDD 1

HDD 0

HDD 3

HDD 2

HDD 5

HDD 4

HDD7

HDD 6

FILLERFILLER

FILLERFILLER

FILLERFILLER

FILLERFILLER

PM

PM

Container [X] [xy Threads] + [xy Ram]

[Zone Name] [vcpu + ram]



Container [Y] [xy Threads] + [xy Ram]




Container [Z] [xy Threads] + [xy Ram]




Container [X] [xy Threads] + [xy Ram]




Container [Y] [xy Threads] + [xy Ram]




Container [Z] [xy Threads] + [xy Ram]




Datacenter Tier IV

Extreme Performance

Performance

Tier 3Capacity

Storage

Tier 1

Tier 2

Extreme Performance

Performance

Tier 3Capacity

Bettembourg

Datacenter Tier IVRoost


Application B

Storage

Tenant A

Disk Groups

Tenant B

Disk Groups

Technical architecture example – Multi-tenant Architecture

SPARC

environment Client

Access

Network

SPARC

T5-8

Server

Application Domain

Tenant B Zone 1

Tenant A Zone 1

Application

Application

Application Domain

Tenant A Zone 2

Tenant B Zone 2

Oracle Database

Oracle Database

InfiniBand

Network

ExaData

Storage

Servers

Tenant B Network

Partition

Tenant A

Network

Partition

VLAN B

VLAN A

Tenant

A

Tenant

B

Application A

Storage

Database A

Storage

Database B

Storage

Sun ZFS

Storage

Appliance

NFSv$

iCSSI

RDSv3

HTTPS

HTTPS

Global scale, local support

Oracle’s Cloud-enabled Data Centers

Chicago

London

Singapore

Tokyo

SydneySao Paulo

Ashburn

Toronto

Amsterdam

Germany

Luxembourg

Austin

johanesburg

Powered by


Case Study: Consolidate onto Cloud Services for Oracle

Internet Solutions – All Backend Systems (Billing, ERP, HRM etc…)

Migration of Oracle, production test and

development environments

Previously using 144 cores (no DR) – reduced

to 70 cores including DR

Massive saving in licensing and licensing

liability

Consolidation of all Oracle services -

managed infrastructure

Change from CAPEX to OPEX model

Cost savings of

70%

transforming

your businessin ways that we’re only

starting to recognise

Technology and data hold the key to

opportunity is globalThis is the time where

I d e a s k n o w n o b o r d e r s

The data you have access

to has the potential to

fundamentally change the

way your organisation operates

Cisco and Dimension Data Confidential 45© 2015-2016 Cisco and/or its affiliates. All rights reserved.

The exceptional platform does exist. It is Dimension Data

Not alone but with its strong partners.

A global partner

with local

expertise

Solutions delivered on-

premise, in a private,

hybrid or public cloud or

as outsourced

Able to source,

implement,

transition and

manage solutions

Portfolio of solutions

aligned to critical client

pain points

Owned by the USD 100

billion NTT Group

Proven

experience, 30

year track record

Why clients choose us

Understand the

importance and

value of the

network

This is reality TODAY…

A lot of SUCCESS

We give you the strengths you need – with hybrid cloud at the core

We helped Fujifilm create an innovative new

cloud-based picture platform for the digital

age, called Imagine, where customers are

able to store, print, and share their photos

from anywhere.

Cloud enables them to scale up or down

quickly to innovate with agility.

‘We didn’t know how big the demand would be, or when people would be loading

high volumes or large images. To invest in our own infrastructure and be able to

cater for such variability was just not an option.’ Wessel Visser, Director, Corporate Group, Fujifilm.

Agile innovation

We helped A.S.O. to revolutionise the viewing

experience for billions of cycling fans by taking

viewers into the heart of the Tour de France and

delivering a spectator experience never before

seen.

Cloud enabled A.S.O. to respond quickly in real

time as the race occurred to give a better viewing

experience.

‘This technological development will enable a better analysis of the race,

highlight the race tactics, and also show how essential each rider’s role is within

his team.’ Christian Prudhomme, Director, Tour de France

Business insight


We helped the Australian Government host

the G20 Leaders’ Summit in Brisbane in 2014

so the 23 world leaders, 4,000 delegates and

3,000 media could connect seamlessly and

securely for the two-day event.

Cloud enabled the Government to respond

quickly for the two day event.

The ICT was absolutely flawless. It was highly available, it was fully secure. It

exceeded all the expectations of everyone who was there.’ Radi Kovacevic, CIO, Department of the Prime Minister and Cabinet, Australian Government.

Minimising risk


We live in a world with

we’re here to help you do it.

If you believe you can do anything,

infinite possibility.

hybrid-it as a future operating model

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