hummm… how do i create an engaging online course that facilitates learning?

Hummm…

How do I create an engaging online course that facilitates learning?

From the Classroom to the Computer

How to Apply Gagne’s NineEvents of Instruction to eLearning

Presented by Maléka Ingram September 10, 2008 for Laureate Education, Inc.

Classroom to Computer | Maléka Ingram | 09.10.08 3

Agenda

Learning Objectives Gagne’s Events of Instruction Summary Questions and Answers


Learning Objectives

By the end of this lesson, you will be able to– Identify Gagne’s nine events of instruction– Implement each event for online courses


Scenario

Sales and Marketing personnel are required to use a new Customer Relationship Management (CRM) software

In theory…we are creating an online course to teach them about the new CRM


Gagne’s Events of Instruction

1. Gain Attention2. Inform Learners of Objectives3. Stimulate Recall of Prior Learning4. Present the Content5. Provide Learning Guidance6. Provide Practice Exercises7. Provide Feedback8. Assess Performance9. Enhance Retention and Transfer to

the Job


Gain Attention

Internal mental process :– Use stimuli to activate receptors– Ensure students are ready to learn

Methods:– Present a real life problem– Pose question to learner

Example:– Present a scenario in which a sales/marketing

rep is discussing their frustration with the current tools and processes. Conclude with a lead in to “there’s a better solution out there.”

1


Inform Learners of Objectives

Internal mental process :– Creates level of expectation for learning

Methods for relating instructional goals to the learner include: – Explain purpose of content– Present goals for learning

Example:– The purpose of this course is to teach you how

to use the new CRM tool.

2


Stimulate Recall of Prior Learning

Internal mental process– Retrieval and activation of short-term memory

Methods– Pose questions about previous experiences– Present information from previous concepts or

a body of content Example

– List scenarios related to how sales/ marketing reps currently do business.

3


Present the Content

Internal mental process– Selective perception of content

Methods– Provide context/ background/ overview– Explain details– Actual footage of demonstration– Audio narration

Example– Provide overview of new CRM tool, detailed

descriptions of major tasks and provide simulations of critical tasks.

4


Provide Learning Guidance

Internal mental process– Semantic encoding for storage

in long-term memory Methods

– Use of examples, non-examples, case studies, graphical representations, mnemonics, and analogies

Example– When teaching about project management

capabilities, give students real life usage examples of when and how they would utilize this functions.

5


Provide Practice Exercises

Internal mental process– Respond to questions to enhance

encoding and verification Methods

– Simulations– Games– Quizzes

Example– Have student walk through a guided simulation

of inputting data into the new system.

6


Provide Feedback

Internal mental process– Reinforcement and assessment of correct

performance Methods

– Pop up windows with explanations, guidance– Virtual coach

Example– During multiple choice exercises, if student

answers incorrectly, give an explanation, provide hints, tips, or links to content to reiterate concept.

7


Assess Performance

Internal mental process– Retrieval and reinforcement of content as final

evaluation Methods

– Knowledge check/Quiz

Example– Have students complete a simulation without

guidance.

8


Enhance retention and transfer to the job

Internal mental process– Retrieval and generalization of learned skill to

new situation Methods

– Online help systems– Job aids– References

Example– Include mini-movies (tutorials) in the new

system to help guide user if they forget a particular task.

9


Summary

Gagne’s Nine Events of Instruction:1. Gain Attention2. Inform Learners of Objectives3. Stimulate Recall of Prior Learning4. Present the Content5. Provide Learning Guidance6. Provide Practice Exercises7. Provide Feedback8. Assess Performance9. Enhance retention and transfer to the

job


Questions and Answers


Thank You…

Presence Attention Time

hummm… how do i create an engaging online course that facilitates learning?

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