human qualities teppo räisänen teraisan/ [email protected]

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Human Qualities Teppo Räisänen http://www.oamk.fi/~terai san/ [email protected]

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Human Qualities

Teppo Räisänenhttp://www.oamk.fi/~teraisan/

[email protected]

A Human Being A human being is a

psychofysiological entity Humans use their senses to find

information about the surrounding world

Human senses have abilities and limitations

Humans are very different from machines

A Human Being

Cognitive psychology Senses Mechanisms of reasoning

Physical qualities of humans are part of genetical heritage

Besides genetics there are cultural factors affecting our behaviour

Cultural Factors

Beliefs Language Art Attitudes Tools Buildings User Interfaces

Cultural Evolution

Cultural evolution is a much faster process than genetical evolution

We have learned, eg. Respond on SMS-arrival signals Not to pay attention to Web

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Physical Qualities of Humans We are usually from 1,5 meters to

2 meters tall Young humans are much smaller

than adults We have hands capable of precise

movements and adjustments Child’s coordination of movements

is not as good as adult’s

Embedded Systems

Embedded systems utilize microprocessors Cars Microwave ovens Many industrial tools

Embedded systems have user interfaces very different from computer’s UI

Sense of Sight

Sight is the most important of our senses

User Interfaces are largely dependent on visual information they produce

They are two kinds of specialized cells in human’s eyes responsible for creating visual sensations

Sense of Sight Humans are not very good at

seeing in darkened environments Differences between shades of

blue color are more difficult to observe for humans

For older persons distiction between shades of blue becomes even more difficult

Sense of Sight

Ganglion cells in the eyes are largely responsible for shapes and movements X type ganglion cells are located

around the center of visual field => Shape recognition

Y type ganglion cells are located around edges of visual field => Movement recognition

Sense of Sight

Because of our two eyes and their placement our sense of sight is three-dimensional It is possible to evaluate distances

between objects We also interpret two-dimensional

pictures as three-dimensional, if there’s a clue of 3D in a picture

Gestalt Laws Seeing is a very complicated

process Besides sensing light and

movement there’s a need for interpreting an observation

Interpreting is partly innate and partly learned

Gestalt laws are essential to user interface design

Gestalt Laws

Gestalt laws define how humans group observed shapes

UI design should always follow these laws of natural observation

Gestalt Laws: Closeness

Shapes close to each other are observed as grouped

Gestalt Laws: Similarity

Objects of similar qualities are observed as grouped

Gestalt Laws: Connections

Objects that are connected are observed as grouped

Gestalt Laws: Closure

If an area is closed inside borders, objects inside borders are observed as grouped

Process of Reading Reading is normally based on

recognition of words, not individual letters Hlleo wlrod

Eg. Use of CAPITAL LETTERS distracts reading, because we have learned to recognize words written in small letters

If a word is meant to be read as letters, it should be written used capital letters (PHP, ASAP)

Hearing

Humans are able to recognize vibrations of air molecules

We are also able to make assumptions about Distance of the source of the sound Direction of the source of the sound Movement of the source of the sound

Hearing

Hearing is very important in communications between humans, since speech is a central way or communicating

Humans can make conscious efforts to distinct faint sounds amongst loud ones

Hearing Hearing has traditionally been

overlooked in UI design Alarm sounds Sounds to reinforce visual information

Sounds can be seen as disturbing others

Sounds may not be heard, when working in noisy conditions

Hearing

Some UIs like telephone are based solely on auditive information

Use of audio signals is recommendable especially when user performs tasks, which require his/her complete visual attention (eg. Outlook’s ’Incoming message’)

Other Senses Human beings have reasonably

developed senses of smelling and touching

Importance of aforementioned senses are often neglected in UI design

Also it is not easy to produce smells, although there have been some experiments

Other Senses

UI design leans heavily on our ability to remember and recognize things

Human beings have a very good memory of smells

Therefore use of smell can be considered as a possibility for UI designers

Other Senses

Haptical information is often crucial Sensations of hot and cold Sensations of pain

For example when typing with a keyboard a sense of key hitting the bottom sends us information of a succesful operation Compare to touch-screen phone