human communications and the io t
DESCRIPTION
A presentation I gave to the Boston/New England Internet of Things Meetup on June 17, 2013 about the overlooked human communications aspects of the IoT that must be dealt with if its full potential is to be realized! In particular, I argued we will need new management styles and thinking for an era in which every worker can have shared, real-time access to data that would help them do their jobs more effectively and make better decisions. Finally, I suggested we need a new kind of organizational chart -- Buckyball Management -- modeled on the buckyball molecule, in which there's no vertical hierarchy, but every person is a value-creating "node," capable of collaborating with every other person.TRANSCRIPT
Human Communication and the Internet of Things
W. David StephensonStephenson Strategies
IoT MeetupJune 18, 2013
Things we couldn’t do
•Share information 2-way, & on real-time basis:
• Company-wide
• With supply chain
• With distribution channels
• With customers
New business language
• “we”
• “share”
• “collaborate”
• “empower”
• “win-win”
• “create synergies”
“Ground truth”
• ‘ground truth’ – the deployment of devices that create a new stream of intelligence – device intelligence (DEVINT) that enables decision makers to make more decisions, faster, more accurately and with more confidence.
Who else can use this data?
• Must think holistically
Buckyball Management
• No hierarchy
• Each person a node, creates value
• The more people youcan involve the better
Collaboration
• Ad hoc human networks