h&s engagement strategy - health and safety...
TRANSCRIPT
1
Our journey so far…
H&S Engagement Strategy
4
Senior Core
Team
HSE Committee
Water Wastewater Retail & Support
Services
Output & Delivery
Executive
TTT Board
Senior Core
Team
Infrastructure
Alliance
eight2O
Alliance
Executive
TW Board
HSE Committee
HSE Committee
HSE Committee
HSLT
Partnership Engagement Model
Facilities
Management Waste
Networks
Strategic objectives set annually that would drive improvement
• Seven Aims
• 21 initiatives
• 2013/14 • Refreshed zero compromise vision
• Introduction of zero compromise card • NEBOSH Gen Cert introduced for all
managers • Introduced Executive Incident Reviews • Development of the Health & wellbeing
maturity model • Commenced emotional resilience
workshops • Launched Health and safety hub • Worker/workplace/wellbeing strategy • Visible leading & lagging indicators
• 2014/15
• Targeted “facts about” booklets introduced
• Personal medical assessment for employees
• Launch of Water Wellbeing Week • EPIC induction programme introduced • Free flu vaccinations offered to all
employees • Early access to physio treatment for all
employees • Cohort OH management system
introduced • Targeted health promotions throughout
the year • Fatigue condition monitoring • Legislation update for TW leaders • IOSH Managing Safely for all team
leaders/TU reps
2015/16
• Introduction of monthly Wellbeing focus • Positive energy workshops • Tiredness & fatigue guidance • Active physio support for non-work
related injury • Free prostate cancer testing • Drug & Alcohol testing introduced • Free thyroid tests • Essential standard for health & wellbeing
introduced • Water safety awareness/working
introduced
2016/17
• Team mood analysis • NASA/TW risk review undertaken • Leadership team psychology workshops
developed • Introduction of driver behaviour
indicators across fleet • Alan Carr workshops offered free to all
employees • 12 week free membership to slimming
world • Suite of essential standards developed
and in place • GB Health & Wellbeing week went live • Mental illness speakers across the
business
2017/18
• Safety maturity model designed & Introduced
• AI Virtual Safety Adviser designed • Virtual reality introduced into H&S
educational training • Mental Health First Aid (MHFA) • Mind-fit Mental Health for all employees • Physical resilience programme introduced • APS H&S Asset Investment risk programme • E-permit design & implementation • Controller of premises licence to lead
programme • Buried services encased in concrete
Isolation programme • Prime Ministers Mental Health Review
H&S Statutory & Risk Compliance
Company Risk Visualisation at Main
Board / Executive Level
11
Risk & Statutory InspectionsPlanned
2017/18
YTD
Target
Actual
2017/18
Trunk Mains (HCV's) inspections 5,008 4,762 4,409
Mains Sahara Survey 136 134 123
Reservoir Inspections (Statutory & Service) 117 107 113
Tunnel Inspections 30 29 12
Toxic Gas Inspections 136 125 205
COMAH site inspections 22 20 22
Sewer Flooding Protection Inspections 840 770 565
Sewers crossing railways inspections 330 320 314
Strategic Pumping Station Inspections 88 80 75
Bridges - Principle Inspections 41 38 42
Pipe Bridges 1877 1521 329
Lifting equipment inspections 38448 35,456 35,273
Pressure vessel inspections 800 757 1146
Chemical Tanks 122 117 191
Local Exhaust Ventalation Systems 329 303 303
Fire Risk Assessments 265 241 286
Fixed Electrical Testing 1041 966 970
HV Site Inspections 48 45 46
DSEAR HA Inspections 1941 1768 1859
Display Screen Assessents 1320 1199 1416
Face Fit Testing 250 239 283
Skin Surveillance 346 311 390
Audiometry tests 258 241 172
Safety Critical Medicals 266 252 487
Noise Assessments 36 33 44
PAT Inspections 210 200 175
Asbestos Inspections 396 373 361
Legionella Inspections 448 415 390
Tree Surveys 1467 1345 1569
* Forecast set at the start of the year
Sta
tic
Dy
na
mic
Health & Safety - Key Performance Indicators
12
Actual Benchmark Actual Benchmark Trend Benchmark
g r
g g
a g
g A
g g
a g
g g
g g
g g
g g
* Benchmarks are based 20% reduction in injuries, but our aspiration is to have zero lost time injuries.
Current Month YTD Year End
19
2 2 23 27 25 29
2 2 21 17 23
356
21 20 179 221 199 241
20 30 339 326 369
855
3871 3088 41170 33968 44258 37052
69 71 792 784 863
4680
1807 1564 23574 17204 25138 18763
224 150 5599 2340 5749
14074
3996 2789 45249 30679 48038 33462
1261 1173 13075 12903 14248
Unsafe acts and conditions (hazards)
Non Lost Time Injuries
Health and safety inspections (SHE 6,8 & 10)
Notifiable
Health and safety training
Corrective actions closed (from investigations, inspections and audits)
Senior manager health and safety site visits (SHE 7)
Health and wellbeing surveillance
Major & MOP
Injuries & DO's
Unsafe acts and conditions (hazards)
Non Lost Time Injuries
Health and safety inspections (SHE 6,8 & 10)
Notifiable
Health and safety training
Corrective actions closed (from investigations, inspections and audits)
Senior manager health and safety site visits (SHE 7)
Health and wellbeing surveillance
Major & MOP
Injuries & DO's
Unsafe acts and conditions (hazards)
Non Lost Time Injuries
Health and safety inspections (SHE 6,8 & 10)
Notifiable
Health and safety training
Corrective actions closed (from investigations, inspections and audits)
Senior manager health and safety site visits (SHE 7)
Health and wellbeing surveillance
Major & MOP
Injuries & DO's
Unsafe acts and conditions (hazards)
Non Lost Time Injuries
Health and safety inspections (SHE 6,8 & 10)
Notifiable
Health and safety training
Corrective actions closed (from investigations, inspections and audits)
Senior manager health and safety site visits (SHE 7)
Health and wellbeing surveillance
Major & MOP
Injuries & DO's
Unsafe acts and conditions (hazards)
Non Lost Time Injuries
Health and safety inspections (SHE 6,8 & 10)
Notifiable
Health and safety training
Corrective actions closed (from investigations, inspections audits and hazards)
Senior manager health and safety site visits (SHE 7)
Health and wellbeing surveillance
Major & MOP
Injuries & DO's
Lost time Injury(non notifiable)
Health & Safety Observations
Non Lost Time Injury
Health and safety inspections (SHE 6,8 & 10)
Health and safety training
Corrective actions closed (from incidents, hazards, inspections and audits)
Senior manager health and safety site visits (SHE 7)
Near miss incidents
Health and wellbeing surveillance
Lagging Indicators
Leading Indicators
RIDDOR Incidents
13
0.160.140.14
0.18
0.125
0.000.00
0.10
0.20
0.30
0.40
Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18
Lost
Tim
e i
nju
rie
s p
er
10
00
00
wo
rkin
g h
ou
rsLost Time Injury Frequency Rate (12 month rolling)
Wholesale Waste Total Wholesale Water Total Total Target Retail Group Services
0.21
0.14
0.08
0.13
0.24
0.07
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18
Wo
rk r
ela
ted
lost
tim
e il
lne
sse
s p
er
10
0,0
00
wo
rkin
g h
ou
rs
Lost Time Illness Frequency Rate (12 month rolling)
Target Wholesale Waste Group Services Thames Water Retail Wholesale Water14
12231
42981
0
5000
10000
15000
20000
25000
30000
35000
40000
45000
50000A
pr-
13
Ma
y-1
3
Jun
-13
Jul-
13
Au
g-1
3
Sep
-13
Oct
-13
No
v-1
3
De
c-1
3
Jan
-14
Feb
-14
Ma
r-1
4
Ap
r-1
4
Ma
y-1
4
Jun
-14
Jul-
14
Au
g-1
4
Sep
-14
Oct
-14
No
v-1
4
De
c-1
4
Jan
-15
Feb
-15
Ma
r-1
5
Ap
r-1
5
Ma
y-1
5
Jun
-15
Jul-
15
Au
g-1
5
Sep
-15
Oct
-15
No
v-1
5
De
c-1
5
Jan
-16
Feb
-16
Ma
r-1
6
Ap
r-1
6
Ma
y-1
6
Jun
-16
Jul-
16
Au
g-1
6
Sep
-16
Oct
-16
No
v-1
6
De
c-1
6
Jan
-17
Feb
-17
Ma
r-1
7
Ap
r-1
7
Ma
y-1
7
Jun
-17
Jul-
17
Au
g-1
7
Sep
-17
Oct
-17
No
v-1
7
De
c-1
7
Jan
-18
Feb
-18
Ma
r-1
8
Hazards Reported - 12 month rollingChallenges of unsafe acts/conditions reported
0
5000
10000
15000
20000
25000
30000A
pr-
13
Ma
y-1
3
Jun
-13
Jul-
13
Au
g-1
3
Sep
-13
Oct
-13
No
v-1
3
De
c-1
3
Jan
-14
Feb
-14
Ma
r-1
4
Ap
r-1
4
Ma
y-1
4
Jun
-14
Jul-
14
Au
g-1
4
Sep
-14
Oct
-14
No
v-1
4
De
c-1
4
Jan
-15
Feb
-15
Ma
r-1
5
Ap
r-1
5
Ma
y-1
5
Jun
-15
Jul-
15
Au
g-1
5
Sep
-15
Oct
-15
No
v-1
5
De
c-1
5
Jan
-16
Feb
-16
Ma
r-1
6
Ap
r-1
6
Ma
y-1
6
Jun
-16
Jul-
16
Au
g-1
6
Sep
-16
Oct
-16
No
v-1
6
De
c-1
6
Jan
-17
Feb
-17
Ma
r-1
7
Ap
r-1
7
Ma
y-1
7
Jun
-17
Jul-
17
Au
g-1
7
Sep
-17
Oct
-17
No
v-1
7
De
c-1
7
Jan
-18
Feb
-18
Ma
r-1
8
Management Inspections - 12 month rollingManagement Inspections
0
2000
4000
6000
8000
10000
12000
14000
16000A
pr-
13
Ma
y-1
3
Jun
-13
Jul-
13
Au
g-1
3
Sep
-13
Oct
-13
No
v-1
3
De
c-1
3
Jan
-14
Feb
-14
Ma
r-1
4
Ap
r-1
4
Ma
y-1
4
Jun
-14
Jul-
14
Au
g-1
4
Sep
-14
Oct
-14
No
v-1
4
De
c-1
4
Jan
-15
Feb
-15
Ma
r-1
5
Ap
r-1
5
Ma
y-1
5
Jun
-15
Jul-
15
Au
g-1
5
Sep
-15
Oct
-15
No
v-1
5
De
c-1
5
Jan
-16
Feb
-16
Ma
r-1
6
Ap
r-1
6
Ma
y-1
6
Jun
-16
Jul-
16
Au
g-1
6
Sep
-16
Oct
-16
No
v-1
6
De
c-1
6
Jan
-17
Feb
-17
Ma
r-1
7
Ap
r-1
7
Ma
y-1
7
Jun
-17
Jul-
17
Au
g-1
7
Sep
-17
Oct
-17
No
v-1
7
De
c-1
7
Jan
-18
Feb
-18
Ma
r-1
8
H&S Training Days - 12 month rollingH&S Education
0
10000
20000
30000
40000
50000
60000A
pr-1
3
May
-13
Jun-
13
Jul-
13
Aug
-13
Sep
-13
Oct
-13
Nov
-13
Dec
-13
Jan-
14
Feb
-14
Mar
-14
Apr
-14
May
-14
Jun-
14
Jul-
14
Aug
-14
Sep
-14
Oct
-14
Nov
-14
Dec
-14
Jan-
15
Feb
-15
Mar
-15
Apr
-15
May
-15
Jun-
15
Jul-
15
Aug
-15
Sep
-15
Oct
-15
Nov
-15
Dec
-15
Jan-
16
Feb
-16
Mar
-16
Apr
-16
May
-16
Jun-
16
Jul-
16
Aug
-16
Sep
-16
Oct
-16
Nov
-16
Dec
-16
Jan-
17
Feb
-17
Mar
-17
Apr
-17
May
-17
Jun-
17
Jul-
17
Aug
-17
Sep
-17
Oct
-17
Nov
-17
Dec
-17
Jan-
18
Feb
-18
Mar
-18
Actions closed - 12 month rollingCorrective Actions Closed
Zero Compromise
Cards
Catastrophic Risk
Management
Using mobiles while
driving banned
Safe Driving
Programme
Launched
Utilities Management
Group formed
NEBOSH
Certificate for all
managers Mandated use of data
logging Cat & Genny
Permit to Drive
enforced Executive Incident
Reviews for any
Lost Time Incident
Safe Digging
Essential Standard Online Driver Training Management
Interventions for
anyone receiving
points Stand Downs for
Contractors
Health and Safety
Awards Monthly Safety
Focus Occupational Road
Risk Group Formed
Hazard Module on
Safeguard Essential Standard for
Commercial Vehicles
ZC Behavioural
Safety Training TW Passport
revision
Advanced Driving
qualification
introduced Service Strike
Dashboard
introduced
IOSH Managing
Safely PPE Enhanced
across the
company MD led conference
call following
service strikes Pristine Manual
Handling
Investigations
Hazard Reporting H&S Site Files Mobile App
Launched Facts About
Booklets
Animated Incident
Learning Visual Impact
Sessions
Essential
Standards Re-
Branded
Relaunch of
Utilities
Management
Group
Safety Maturity
Model Immersive
Training
Executive Lifestyle
Challenge
Health and Safety
Policy Refreshed
Zero Compromise Leading and lagging
indicators triangle
Health & Wellbeing
Vision & Strategy Health & Wellbeing
Maturity Model
Essential Standard
on Health &
Wellbeing Managers
Resilience Course
NEBOSH
competency for
managers
Personal Resilience
Course
Cardinus Training &
Assessment
Hear of You
Survey Personal Medical
Assessments for all Targeted FACTS
booklets Physio access 1st Water Wellbeing
Week Flu Vaccinations Personal Stories Targeted Health
Promotions Fatigue
Conditioning
Monitoring Health Tracking
HSLT Supply Chain
Engagement Positive Energy
Workshops
Monthly Wellbeing
Focus Changing
Perception's
Prostrate Cancer
Checks
Executive Reviews
for illness cases
leading to lost time D&A testing
Tiredness and
Fatigue Standard Interactive Doctor
Assessments
Ergonomics
Assessments Clinical
Psychologist
Workshops Mental Health Quiz Mental Illness talks
Thyroid testing Stop Smoking
Programme Slimming World WOW
22
Video of RTI
23
24
25