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Hrvoje Pilko, B. Eng. University of Zagreb Faculty of Transport and Traffic Sciences Zagreb, 21st October 2013 CIVITAS-ELAN 7.4. Freight delivery restriction

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Presentation overview Measure objectives Implementation process Measure outcomes Impact evaluation Process evaluation Lessions learned from the process CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

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Measures objectives systematically work on freight delivery issues in the Zagreb city centre; a) revising existing freight delivery regulation b) creating public partnership scheme c) implementing some form of coordinated delivery. Proposals: complete restriction of delivery traffic in the study area after 7 a.m. introduce time window for some shippers between 10.30 a.m. and 11.30 a.m. delivery corridors with delivery spots CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

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Delivery corridors with delivery spots

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Implementation process Proposed measures were send to City of Zagreb Transport and Traffic Department = no official response no implementation Pilot project demonstration of proposed measures during two week period In the fourth year of the ELAN project the measure was stopped CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

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Measure outcomes Impact evaluation No impact on freight delivery - due to failed implementation, the measure didnt produce any measureable key results - gained experience (freight delivery traffic flows were analyzed for the first time in the city centre) No impact on acceptance of freight restrictions - citizens: effectiveness of measures is estimated rather low (around 4 out of a total of 9) - inhabitants: higher acceptance for a limited delivery zone and limited number of delivery spots - business subjects: do not want any changes (believe that measures could have significant negative influence on their activities) but they accept delivery corridors CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

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Process evaluation Barriers: Commitment of key stakeholders lack of cooperation caused insufficient consensus on consolidated delivery Stakeholders (user) acceptance pilot project planned to introduce higher fees for those business subjects who do not comply with new restrictions greater revolt toward measure Complexity of the problem to be solved finding the agreeable solutions for everyone turned out to be an unreachable objective Drivers: Personal motivation key participants were motivated because they had chance to work with experts in this field Similar measures were implemented in other cities positive experience helped in dissemination and education of stakeholders Large number of stakeholders work together on the same issues which resulted in open dialogue workshops and exchange of views and experience CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

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Lessons learned Importance of stakeholder cooperation at all levels Timing for citizens engagement - citizens engagement had to start at the beginning of the project - if the critical mass had been reached speed up the necessary decisions Start small and build up - implementation of the measure in some other part of the city, where there is less demand for delivery, maybe it would be easier to convince decision-makers and other stakeholders that its good idea to try to implement similar activites in the centre of the city CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

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Thank you for your attention! University of Zagreb Faculty of Transport and Traffic Sciences http://www.fpz.unizg.hr Hrvoje Pilko, B. Eng. Department of Road Transport hrvoje.pilko@fpz.hr CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.