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    TABLE OF CONTENTS

    Section Topics Pae No!

    A Appoint"ents

    Recruitment & Selection

    Probation & Confirmation

    A App#aisa$s & Inc#e"entsB Acco""o%ation

    Housing Facility

    House Rent Allowance Base Equipment

    C Co%e o Con%'ct

    Wit Suppliers ! Associate"! Clients

    #ifts ! fees recei$e"

    Co"e of Etics an" Professional

    Con"uct

    Encasment of Ceques

    %ncome a' A"$ice

    ( Instit'tiona$ Me"(e#s)ipE Lea*e

    Annual

    Sic)! Casual

    *ea$e Witout Pay

    +aternity

    Stu"y *ea$e

    *ea$e Reco"

    *ea$e RulesF Lea*e T#a*e$ Assistance

    Rules

    Proce"ure for Claim

    # Loan

    Furniture ! Equipment

    ,eicle

    Housing

    Emergency *oan ! A"$ance

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    S.NOPSIS

    e ra$el %n"ustry in %n"ia as been aroun" for quite a wile an" as

    generate" a lot of employment opportunities4 (irect employment in

    tourism witin %n"ia is o$er 56 million wile it is estimate" tat

    tourism may in"irectly employ aroun" 76 million people4 %n %n"ia an"

    abroa" tis fiel" as seen a lot of speciali-ation4

    e pro8ect report is an in."ept stu"y tat gi$es an insigt on te

    following areas4 %t trows ligt on functions of HR "epartment9 its

    Personnel Policies9 Proce"ures an" Programs wic pro$i"es a

    bac)groun" )nowle"ge of te "iscipline of :+anagement of HR;4

    e report "iscusses te topics bearing on te employment an"

    "e$elopment of uman resources4 %t lays empasis upon HR planning9

    recruitment an" selection process9 inclu"ing testing9 in"uction an"

    inter$iews9 promotions an" "emotions9 transfer9 absenteeism9

    employee training an" performance appraisal4

    e report also "wells on te sub8ecti$e area of uman relations wit

    some stress on inter personal relations9 "isagreements9 grie$ance9

    wic are inerent parts of tis science of personnel management4 %t

    relates to problems an" solutions to te sai" areas4

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    %t "escribes te le$els of ierarcy in an organi-ation an" te $arious

    le$els of autority9 wic is a formal cart or structure tat in"icates

    te cain of comman" an" te titles tat a$e been assigne" to te

    managers an" oter personnel4

    e researc un"erta)en was of an e'ploratory nature9 werein tools

    suc as personal inter$iews9 questionnaires etc4 were use"4

    ere were of course limitations9 most of wic beyon" te normal

    course of tings9 wic migt sow up at $arious places in te pro8ect4

    e conclusion tal)s about te earning e'perience from te wole

    e'ercise un"erta)en4 e analysis of te total situation ta)es place

    ere4

    INTRODUCTION

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    Peop$e a#e an o#anisation/s "ost i"po#tant asset!

    e %mportance of personnel management is being increasingly

    realise" in organi-ations4 %n most organi-ations te problem of getting

    competent an" rele$ant persons9 retaining tem9 )eeping up teir

    moti$ation an" morale9 an" elping tem to bot continuously grow

    an" contribute teir best to te organisation9 are now $iewe" as te

    most critical problems4 1rgani-ations a$e realise" tat uman

    resource are most $aluable tan oter resources9 an" tat teir proper

    management can tremen"ously elp te organi-ations to ma'imise te

    utili-ation of oter resources4

    T)e P#o($e"0 Critically e'amine te fiel" of HR in te ra$el

    %n"ustry te sample being *arge Si-e" ra$el Agency +ercury ra$el

    *t"4

    T)e O(1ecti*e0 o un"erstan" te $arious HR relate" intricacies in te

    ra$el %n"ustry9 because of its peculiar nature9 te stresses in$ol$e"

    an" te "e$elopment of te Human Factor in te %n"ian Scenario4 e

    selecte" Agency for stu"y was +ercury ra$els *t"4

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    Ass'"ptions0 Some ypoteses were ma"e before te start of te

    pro8ect9 most of wic came out to be true9 an" some were re8ecte"

    because te trut "iffere"4 ese weret+arc bot "ates inclusi$e@ will get

    confirme" wit increments base" on teir confirmation

    appraisal rating n a pro.rata basis for te number of monts

    wor)e" till ?5st+arc of te last financial year4

    b) On Promotion. %n"i$i"uals will recei$e a""itional increments

    in te grew gra"e after te fitment into te new grew4

    >4 ransfer of an employee "ays per

    mont9 $i- 56 "ays for te perio" from 545747666 to ?54?476664

    Hence te total Pri$ilege *ea$e accrue" as on 546D47666 will be

    D6 "ays minus te lea$e a$aile"9 if any4

    7! Acc'"'$ation

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    Pri$ilege *ea$e may be accumulate" sub8ect to a ma'imum of 56

    "ays at any time4

    8! Encas)"ent

    a@ a ma'imum of 56 "ays lea$e may be encase" on te basis of

    te Basic Salary an" Personal Pay@ for lea$e in a financial year9

    pro$i"e" tat te balance lea$e to te cre"it of te in"i$i"ual is

    a minimum of ?6 "ays after ta)ing suc encasment4

    b@ %f for any reason te lea$e applie" for by an in"i$i"ual is not

    sanctione" "ue to e'igencies of business9 e will be allowe" to

    ta)e te encasment of te same9 sub8ect to a ma'imum of 76

    "ays at a time9 twice in a year9 furter sub8ect to te con"ition

    tat te total minimum accumulation at tat point of time soul"

    be ?6 "ays after ta)ing suc encasment4

    c@ Application for lea$e encasment as to be ma"e on a

    prescribe" format 4

    ic ! Casual $ea"e

    6! Entit$e"ent

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    a@ %n"i$i"uals are entitle" to a ma'imum of 557 Casual ! Sic)

    *ea$es in a year4

    7! R'$es

    a@ All Sic) *ea$e in e'cess of ? "ays soul" be supporte" by

    me"ical certificates from a Registere" +e"ical Practitioner4

    b@ e Company may9 at its "iscretion9 request te in"i$i"ual to

    present imself for a me"ical e'amination before te Company

    "octor4

    c@ Wen an in"i$i"ual nee"s to be absent from wor) to atten" to

    pressing personal matters9 e may a$ail of Casual *ea$e4

    "@ Casual *ea$e is restricte" to a ma'imum of tree "ays on one

    occasion4

    e@ %n case te in"i$i"ual remains absent beyon" te tree "ays of

    sanctione" Casual *ea$e9 te entire lea$e will be a"8uste"

    against Pri$ilege *ea$e entitlement4

    $ea"e Record

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    a@ *ea$e Recor" for all )in"s of lea$e is maintaine" in a register in te

    gi$en format by te respecti$e nite Finance Hea"s ! Corporate HR

    for Corporate 1ffice@4

    b@ e "etails of Sic) *ea$e an" Casual *ea$e a$aile" by te

    in"i$i"ual soul" also be maintaine" at te respecti$e nite were

    te in"i$i"ual is poste" an" te office from were te salary is pai"4

    c@ An atten"ance register sall be maintaine" at all nits4 e

    in"i$i"ual must sign against is name for any particular "ay4

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    UNAUTHORI9ED ABSENCE

    Any lea$e a$aile" witout appro$al or intimation te concerne"

    autority imme"iate superior will be "eeme" to be unautori-e"

    absence an" te company will ta)e "isciplinary action against te

    in"i$i"ual as state" below4

    54 Case were after completion of sanctione" lea$e in"i$i"ual "oes

    not report to office4

    a@ %n case an in"i$i"ual after completion of te sanctione" lea$e

    perio" "oes not 8oin office an" gi$es no intimation till "ays9 a

    letter will be sent by te Regional +anager ! Business +anager 4

    A copy of tis must be mar)e" to te nit Hea" an" personal

    file4

    b@ e letter is sent troug Registere" A4(4 an" ac)nowle"gement

    receipt is put on file an" a potocopy of same sent Corporate HR

    for personal file of te in"i$i"ual4

    c@ %f te in"i$i"ual "oes not report to on te "ate mentione" on te

    letter sent an" no information recei$e" Corporate HR must be

    intimate" imme"iately4 At tis stage te location at wic

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    salaries are ma"e soul" be informe" by te nit ea" of

    respecti$e branc to put on ol" te salaries of te in"i$i"ual4

    "@ Corporate HR will release a 7n"an" ?r"remin"er wit a copy to

    te Regional +anager an" nit ea"4

    e@ After te ?r"remin"er a letter of termination will be issue" to te

    in"i$i"ual4

    f@ At any stage if te in"i$i"ual 8oins bac) e will a$e to submit

    an e'planation in writing an" if tat is acceptable by te

    company e will be allowe" to 8oin bac)4 %n case te in"i$i"ual

    wants to reigns te same soul" be accepte" an" sent to

    Corporate HR an" te "ate of resignation soul" be te last "ay

    of te sanctione" lea$e4

    74 Case were in"i$i"ual goes on lea$e witout intimation

    a@ e absence will be treate" as witout pay an" :A; for absent

    mar)e" on te atten"ance register4

    b@ %f till "ays no intimation is recei$e"9 a letter will be sent by te

    Regional +anager ! Business +anager4 A copy of tis must be

    mar)e" to te nite Hea" an" personal file4

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    c@ e letter soul" be sent troug Registere" A4(4 an"

    ac)nowle"gement receipt must be put on file an" a potocopy of

    same sent Corporate HR for personal file of te in"i$i"ual4

    "@ %f te in"i$i"ual "oes not report to on te "ate mentione" on te

    letter sent an" no information recei$e" Corporate HR must be

    intimate" imme"iately4

    e@ Corporate HR will release a 7n"an" ?r"remin"er wit a copy to

    te Regional +anager an" nit ea"4

    f@ After te ?r"remin"er a letter of termination will be issue" to te

    in"i$i"ual4

    g@ At any stage if te in"i$i"ual 8oins bac) e will a$e to submit

    an e'planation in writing an" if te same is acceptable by te

    company e will be allowe" to 8oin bac)4 %n case te in"i$i"ual

    wants to resign te same soul" be accepte" an" sent to

    Corporate HR an" te "ate of resignation soul" be te last "ay

    of te sanctione" lea$e4

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    LOANS

    'urniture ! Equipment

    54 Furniture ! Equipment loans will be pro$i"e" to confirme"

    in"i$i"uals in #ra"e I%%% & abo$e9 as per te terms an" con"itions

    of ser$ice as applicable from time to time4 is loan facility is a

    one time gra"e loan4

    74 e loan is reco$erable in >6 equate" montly installments

    starting from te mont it is "isburse"4

    ?4 Rules 4 %n te e$ent of promotion of a in"i$i"ual to te to te ne't gra"e in

    between te tree year bloc)9 te total entitlement woul" be

    calculate" on pro.rata9 for te $arious perio"s one as been in

    "ifferent gra"es4

    4 All members are a"$ise" to ensure tat9 tey an" teir family

    members are inoculalte"!$accinate" as per te me"ical a"$ise4

    4 Family is "efine" as

    %4 Spouse an" two "epen"ent cil"ren4

    %%4 Broters!sisters!parents "epen"ent on te in"i$i"ual4

    4 Rules

    a@ Claims up to Rs4 ?66!. per mont may be reimburse" witout

    (octorGs prescription but against $oucers@ for minor ailments4

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    b@ Homeopatic !Ayur$e"ic ! nani yogic treatment supporte" by

    proper reciepts!$oucers are reimbursable9 witin oneGs entitlement4

    e prescription may not be necessary for patent me"icines4

    c@ (ental an" optical reimbursements are permitte" witin o$er all

    limits4

    "@ Reimbursement of e'penses on account of Baby foo"9 cosmetics9

    beauty ai"s an" "iet ! slimming clinics are not permissible4

    e@ Con$eyance carges for consulting "octors are not reimbursable4

    f@ e %ncome a' rules for reimbursement of me"ical e'penses will

    apply4

    g@ %n te e$ent of an in"i$i"ual e'austing is bu"get before te

    completion of te span of tree years9 te C+C may allow a furter

    assistance9 at te request of te in"i$i"ual4

    @ Claims for me"ical reimbursement soul" be ma"e on te

    prescribe" form anne'ure f.5@ an" submitte" to finance ea" at

    nit ! Corporate HR for Corporate 1ffice@9 along wit "octors

    prescription9 receipt an" $oucer etc4 all recor"s for te same will

    also be maintaine" at unit!Corporate HR in te prescribe" format

    anne'ure %.7@4

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    *omiciliar+ and Hospitalisation

    %n or"er to co$er for te ospitali-ation an" "omiciliary treatment te

    in"i$i"uals are a"$ise" to ta)e a me"i.claim policy for self an" family4

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    edical Chec,up

    54 All managers abo$e te age of D6 years must a$e a toroug

    me"ical cec).up by te companyGs "octors after e$ery two years

    an" tose of age between ?6.D6 years once in tree years4

    74 e nit Hea" soul" arrange for te in"i$i"ual to be sent for

    me"ical e'amination as abo$e an" a copy of te report tere of be

    sent to te Corporate HR4 e report soul" be on te prescribe"

    format4

    aternit+ E-penses

    54 For all in"i$i"uals maternity e'penses will be reimburse" only upto

    an" for tem secon" sur$i$ing cil"4

    74 A ma'imum of Rs4 >9666!. per cil" will be pai"9 sub8ect to

    pro"uction of bills etc4 in te case of normal "eli$ery4

    ?4 A ma'imum of Rs4 569666!. per cil"9 will be pai"9 sub8ect to

    pro"uction of bills etc49 in a caesarean case4

    D4 e abo$e e'penses will inclu"e ospitalisation e'penses incurre"

    "uring "eli$ery an" will be o$er an" abo$e te entitlement for

    me"ical reimbursement4

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    >4 e abo$e amount inclu"es te e'penses permissible to female

    in"i$i"uals un"er te +aternity Benefit Act4

    4 e cost of baby foo"s9 nappies an" general tonics will not be

    reimburse"4

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    OFFICIAL ENTERTAINMENT

    54 1fficial entertainment is for entertaining clients9 suppliers9 business

    associates for business purposes4

    74 Claims for entertainment in otels an" resi"ence are submitte" to

    te Finance (epartment on te prescribe" format wit supporting

    $oucers4 e form soul" be appro$e" by te nit Hea"4 Howe$er

    in te case of ome entertainment were it is not possible to gi$e

    te $oucers9 te reimbursement can be ma"e on "eclaration by te

    in"i$i"ual concerne"4 All $oucers will be accepte" in original

    only4

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    OTHER BENEFITS

    er"ice Awards

    54 e in"i$i"uals will recei$e te ser$ice awar"s in recognition of

    completion of >9 569 5>9 76 years of ser$ice4

    74 e awar"s will be source" by Corporate HR an" sent at locations

    by te en" of +ay of te year concerne" were it will be an"e"

    o$er to te concerne" in"i$i"uals4

    Reimbursement for tra"el ba#s!brief cases

    e members will be reimburse" once in tree years te cost of tra$el

    bags!brief cases sub8ect to a ma'imum of Rs4 5>66!.9 on pro"uction of

    receipts!$oucers4

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    eals while on dut+

    54 All te members in #ra"e I an" abo$e are entitle" to

    refresment!lunc9 "uring te lunc ours on te wor)ing "ays4

    74 Arrangements are to be ma"e wit caterer to supply te

    lunc!refresments9 te cost of wic soul" not e'cee" a sum of

    Rs4 ?>!. per wor)ing "ay per person4

    ?4 %t is not to be construe" as cas benefit4

    obile Phones

    54 +obile pones will be pro$i"e" to in"i$i"uals on basis of

    operational!business requirement4 A montly bill of Rs4 5>66!. will

    be sanctione" for te managers4 Any amount o$er an" abo$e will

    a$e to cleare" by te ,ice Presi"ent.Finance an" Presi"ent4

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    RESIDENTIAL TELEPHONES

    Entitlements

    54 e in"i$i"uals in #ra"e . I%% & abo$e an" nit Hea"s +anagers

    will be pro$i"e" company telepone at teir resi"ence9 sub8ect to

    te connection being a$ailable4

    74 Reimbursement of rentals an" all local calls ma"e in connection

    wit te wor) of te company is permissible4 e in"i$i"uals will

    a$e to submit a copy of te bill9 "uly pai" by tem4

    ?4 e in"i$i"ual will not be entitle" to S( facility e'cept wit te

    appro$al of Presi"ent!+anaging (irector9 at te recommen"ations

    of te ,ice Presi"ent!#eneral +anagers!#roup Hea"s4 e

    reimbursement of personal S( calls will not be permissible4 At te

    time of ma)ing a claim for te S( calls ma"e by an in"i$i"ual9 te

    following "etails soul" be pro$i"e"4 For e$ery in"i$i"ual wo lea$es a "etaile" "iscussion will be el"

    wit im co$ering all aspects of is career in te Company9 in an

    E'it %nter$iew4 e learning from suc a "iscussion will be sent in

    confi"ence to ea" of Corporate HR upto gra"e I%%%@9 wo will

    sare te analysis of te same once a mont wit te Presi"ent4 e

    areas to be co$ere" in tis "iscussion will is pro$i"e" as 4

    E'it inter$iews woul" be con"ucte" by te following7O wic is a contributory

    Pro$i"ent Fun" Sceme were bot te in"i$i"ual an" te employer

    ma)e an equi$alent contribution K 57L of te consoli"ate" Basic@

    salary4

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    54 All te in"i$i"uals are require" to become members of pro$i"ent

    fun" sceme9 effecti$e te "ate of 8oining4 For wic te form 2o.

    7A re$ise"@ as per te PF Act4 %s to be fille" up by te in"i$i"ual in

    "uplicate4 A copy of te form is sent to te office of Regional

    Pro$i"ent Fun" Commissioner an" one copy retaine" in te

    Personal file4

    74 e PF number soul" be allotte" to an in"i$i"ual9 imme"iately

    after 8oining te company an" communicate" to im!er4

    ?4 %n case an in"i$i"ual as alrea"y been an member of te PF sceme

    prior to 8oining te company9 a "eclaration to tis effect be ta)en4

    e steps soul" be ta)en to arrange to get te accumulation

    relating to te pre$ious employer transferre" into te account

    number allotte" by %H9 in case te in"i$i"ual as alrea"y not

    wit"rawn te accumulation relating to te pre$ious employer4 e

    rele$ant form Form no 5?@ is to be fille" up by te in"i$i"ual an"

    gi$en to nit Finance Hea"!Corporate HR for (eli@9 wo will co.

    or"inate te acti$ity of transfer4

    D4 Wit"rawal of Pro$i"ent Fun" accumulations is permissible only on

    lea$ing te ser$ice of te company or at retirement on attaining te

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    age of > years9 sub8ect to rules9 as lai" our un"er te Employees

    Pro$i"ent Fun" Act4

    >4 e PF membersip form pro$i"es te facility of nomination4 e

    members a$e te liberty to cange nomination9 if tey so "esire9 at

    a later stage4

    E"p$o+ees Pension Sc)e"e4

    74 e benefit of pension un"er te sceme is a$ailable to all tose

    in"i$i"uals wo a$e been a members of te fun" for 56 years an"

    a$e attaine" te age of >6 years9 as on te "ate of claiming early

    pension4 %n te normal course te benefit of pension will be gi$en

    on attaining te age of > years4 is pension will be settle" by te

    office of te concerne" Pro$i"ent Commissioner4

    ?4 e amount of pension payable will be as pro$i"e" un"er te Act4

    $ife .nsurance

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    %n te e$ent of te unfortunate "eat of an in"i$i"ual9 te legal eirs

    will be entitle" to recei$e an amount un"er te #roup life %nsurance

    Policy9 ta)en by te company9 lieu of Employee (eposit *in)e"

    %nsurance Sceme9 a man"atory pro$ision un"er te PF Act4

    /ratuit+

    54 All in"i$i"uals wo complete > years of ser$ice wit te company

    are eligible to recei$e #ratuity9 on lea$ing te ser$ices of te

    company9 as per te pro$isions of te Payment of #ratuity Act .

    5=7 Act@4

    74 e #ratuity is calculate" on te basis of last "rawn salary4 te

    salary ere means consoli"ate" Basic@ salary4

    #ratuity Amount QBasic salary ' 5>@!7 ' no4 of years of ser$ice in

    company4

    ?4 e in"i$i"uals become te members of gratuity fun" since te "ate

    of 8oining4 ey will be require" to fill up te nomination form as

    prescribe" un"er Act4 As in te case of Pro$i"ent Fun"9 tey are a

    liberty to cange te nomination9 at a later stage4

    D4 e gratuity amount will not be release" unless all te "ues a$e

    been cleare" by te in"i$i"ual an" te loans are settle"4 e ea" of

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    nit will a$e to gi$e a O21 (ESO Certificate9 after wic te

    ceque for #ratuity will be release"4

    >4 e ceque for #ratuity is to be an"e" o$er to te in"i$i"ual

    concerne" against proper receipt9 as per te prescribe" format9

    signe" across te re$enue stamp4 %t soul" be sent to Corporate HR

    for purpose of recor"4 A potocopy of te receipt soul" also be

    retaine" at te nit9 wic may be require" for te purpose of

    inspection by te labour autorities4

    Encachment of $ea"e

    e balance of Annual *ea$e9 sub8ect to a ma'imum of 56 "ays can

    be encase" to an in"i$i"ual on lea$ing te ser$ices of te company9

    on te basis of consoli"ate" Basic@ salary an" Personal Pay4

    0ra"el 'acilit+

    1n superannuation all managers in #ra"e I%, an" abo$e wo a$e

    a" a minimum ser$ice of fi$e years at te time of superannuation will

    be entitle" to A( tic)ets for self an" spouse as per te following

    norms4 %f any business entertainment is "one wile on tour9 a claim to tis

    effect be lo"ge" along wit te 4E4 Claim9 on te prescribe"

    format9 in"icating te name of persons entertaine" along wit

    business connection etc4

    4 E'pen"iture on liquor9 cigarettes9 tobaccos is not reimbursable

    suc e'pen"iture can be reimburse" in case of business

    entertainment@4 Wile on tour9 an in"i$i"ual will be allowe" only

    one telepone call per "ay of reasonable "uration to is resi"ence

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    any oter e'pen"iture on personal telepone calls is not

    reimbursable4 %f reimbursement is claime" for trun)!S( calls9 te

    person calle" an" purpose soul" be in"icate" on te $oucer4

    4 E'cess baggage will be allowe" only for official purposes4

    4 e time of "eparture an" arri$al must be sown on te 4E4 claim4

    =4 Wen an in"i$i"ual lea$es an" returns to is station te same "ay9

    te following will apply6 )ms from

    place of wor)9 e coul" claim actual e'penses on foo" an" soft

    be$erages plus inci"entals4

    b@ %f tour is witin >6 )ms of place of wor)9 only actual e'penses on

    foo" is claimable4

    c@ 2o (aily Allowance or flat compensation is payable in te abo$e

    two situations4

    0rainin# Pro#rammes

    54 Wen an in"i$i"ual atten"s a resi"ential programme were te

    course fee9 boar"ing & lo"ging are all pai" for by te company9

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    only ips an" inci"entals an" laun"ry can be claime" as in"icate"

    for "omestic tra$el4

    74 +o"e an" class of tra$el for atten"ing training programmes will be

    in accor"ance wit te E entitlements4

    ?4 Wen te training programme is non resi"ential one an" is outsi"e

    te place of posting of te in"i$i"ual9 te rules as applicable for

    (omestic ra$el will supply

    B! FOREIGN TRA-ELLING E:PENSES

    54 our ob8ecti$es along wit two sets itineraries will be submitte" for

    appro$al to te +anaging (irector!Presi"ent troug te ,ice

    Presi"ents!"epartmental ea" concerne"4

    74 After te appro$al by te +anaging (irector!Presi"ent te

    itineraries will be sent to te ,ice Presi"ent!#roup Hea" for furter

    communication an" nit Finance ea" concerne" for processing4

    ?4 All appro$e" itineraries must reac te nit Finance Hea"

    concerne" at least "ays prior to te commencement of 8ourney4

    D4 e Foreign e'cange at te Per (iem rate9 will be gi$en to te

    in"i$i"ual9 prior to commencement of te 8ourney9 for te "ays for

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    wic te itinerary as been appro$e"4 A""itional foreign e'cange

    will not be gi$en9 un"er any circumstances9 e$en wile te trip is

    e'ten"e" unless prior appro$al is ta)en4

    >4 e in"i$i"ual are require" to submit a tour report to is imme"iate

    superior witin "ays of return9 along wit te E claim4 e 4E4

    claim after appro$al will be sent to te nit Finance Hea" for

    scrutiny!refun"s etc4

    4 e 4E4 claim soul" gi$e a "etaile" account of all e'penses on te

    prescribe" format an" soul" be supporte" wit rele$ant otel

    bills!e'cange receipts an" 8ac)ets of international air tic)ets4

    4 %f te claims are not submitte" witin te stipulate" time9 it will

    tantamount to an a"$ance an" suitable reco$ery will be ma"e from

    te in"i$i"ualNs4

    4 A proper recor" of te e'penses incurre" on foreign tra$el are

    require" to be )ept at te office wic ma)ing a settlement of te

    4E4 Claims9 for eac of te in"i$i"ual members4 Separately4

    =4 %n case an in"i$i"ual is staying wit frien"s an" relati$es wile on

    tour prior intimation soul" be gi$en to te imme"iate superior an"

    in tat case >6L of te per "iem rate will be payable4

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    564e in"i$i"uals are a"$ise" not to lea$e te country unless te

    necessary $isas!tra$el "ocuments a$e been obtaine"4 e

    company will bear te fees for passport9 $isa an" e'penses on

    me"ical an" baggage insurance etc4 te in"i$i"uals are a"$ise"

    to ta)e te o$erseas me"ical insurance policy wile tra$elling

    abroa"4

    554per "iem E applicable will be "rawn on te basis of number of

    nigts carge" by otels plus >6L of te E applicable for te

    last "ay4

    574For nigts sent on trains or planes >6L of te per "iem rate will be

    payable for te "ay of tra$el4

    5?4e per "iem rate inclu"e te cost of stay at te otel9 business

    communication inter city!international pone calls9 tele'9 fa'9

    courier@9 one pone call to resi"ence if te tour is o$er 56 "ays

    "uration9 intercity!intercountry train9 bus9 ta'i tra$el9 me"ical

    requirements9 airport ta'es4

    5D4e tra$el will be by Business Class only e'cept for te +anaging

    (irector4

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    5>4e company will not bear te cost of purcase of S >6!. on

    "eparture4

    541nce a year9 lea$e will be allowe" in con8unction wit a tour9 after

    obtaining prior sanctions4

    54E'penses incurre" on re.routing te "uty tic)et an" $isa carges for

    te lea$e perio" will be borne by te in"i$i"ual4

    54e reimbursement of Entertainment e'penses will be nee" base"

    an" will apply to te +anaging (irector!Presi"ent!,ice

    Presi"ent as per RB% rules4 All entertainment claims will be

    supporte" by bills4 As far as possible a prior appro$al9 be ta)en

    wit regar" to te e'pecte" entertainment tat tey may incure9

    wile on tour4

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    TRANSFERS

    54 +anagers are e'pecte" to be rea"ily a$ailable for transfer at sort

    notice4

    74 ransfer coul" be categori-e" in te following mannerO>Poc6466 per a"ult per "ay an" Rs4 7>466 per cil" below 57 yearse@

    per "ay upto a ma'imum of Rs4 5>6466 per "ay an" for a ma'imum

    of ?6 "ays4 is is to assist te manager to settle "own at is new

    place of posting4 %t is not permissible in case of transfer on request4

    4 Sc)oo$ Deposits . Were it is necessary to pay a (eposit to a

    scool9 te Company may grant a loan upto a ma'imum of Rs4

    5>9666466 per cil"4 is loan woul" be reco$ere" from te

    manager in >6 installments4 2o requests for "onations or similar

    payments to scools will be entertaine"4

    =4 Con*e+ance at ne; p$ace o postin . (uring te ?6 "ay perio" of

    a managerNs stay in a ransit Flat4 #uest House or otel9 a manager

    can claim con$eyance to is place of wor) an" bac) only for suc

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    perio" is $eicle as not arri$e" from is earlier place of posting4

    2o con$eyance will be entertaine" were te in"i$i"ual as mo$e"

    in to te i"entifie" ouse!flat or company accommo"ation4 is will

    also not be permissible in case of transfer on request an" also were

    te in"i$i"ual as mo$e" to is ome town4

    B! TEMPORAR. TRANSFERS

    our to a particular location e'cee"ing ?6 "ays will be consi"ere" as

    temporary transfer4 Howe$er information in suc cases must be gi$en

    to te employee in written by te (i$ision!#roup Hea"s an" a copy of

    wic soul" also be sent to te Corporate HR4

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    Entitlements

    54 All employees in #ra"e I an" abo$e are entitle" to tra$el by Air by

    te economy class or by %st class A4 C4 if te place is not

    connecti$ity by Air4

    74 e company will pro$i"e accommo"ation at otel!guest

    ouse!transit flat4 Payment will be ma"e by te local ra$el House

    branc4

    ?4 Per "iem foo" allowance will be fifty percent of te gra"e

    entitlement as mentione" in tra$elling e'penses4

    D4 *aun"ry9 ips an" inci"entals will as mentione" in tra$elling

    e'penses4

    >4 E'penses incurre" on con$eyance for official wor) an" not for

    commuting between place of resi"ence an" office@ can be claime"

    on actuals4

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    UNIFORM

    54 e in"i$i"uals are require" to wear te uniforms were specifie"

    an" if not specifie" in"i$i"uals soul" wear formal as suggeste"

    below4 %n te e$ent of an in"i$i"ual 8oining te company in between te

    financial year9 pro.rata entitlement will be calculate"4

    %n te e$ent of resignation by an in"i$i"ual a pro.rata entitlement9 for

    te mont e as been on te rolls of te company9 in te financial

    year "uring wic te resignation as been submitte"9 will be

    compute"4 %n case te reimbursement of an e'cess amount tan entitle"

    to as been ma"e9 suitable reco$eries will be ma"e4

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    -EHICLES

    6! Co"pan+ Ca#s

    e +anagers in gra"e I%% an" abo$e will be entitle" to use Company

    Cars4

    7! Rei"('#se"ent o# Cas'a$ D#i*e#s

    For te use of company!Pool car te +anagers may engage a casual

    "ri$er9 te wages of wom will be reimburse" sub8ect to te specifie"

    terms an" con"itions4

    ?4 %n case pool transport is not a$ailable9 ta'is!personal $eicle may be

    use" for tra$elling on business an" e'penses claime" on prescribe"

    form4 Reimbursement in te case of own $eicle woul" be as un"er!. per )m

    4 %t is owe$er9 clarifie" tat in case an in"i$i"ual is require" to go