hp bsm new relic integration
TRANSCRIPT
What is Do IT Wise Connector?• Integration tool for 3rd party systems – NewRelic,
dynaTrace, Orion Solarwinds, CA Wily
• Extracts data
• Provides filtering of the extracted data
• Converts it to suitable format for the HP BSM
• Monitors the health of the data collection and distribution
• Has web UI for configuration and statistics
What does the package consist?• Engine for pulling data from the 3rd party systems
• Web UI for integration configuration
• Web UI for statistics and health monitoring
• Example BSM Connector policies
• Advanced documentation
What are the benefits of the connector?• Unified console for all the data – HP BSM, OMi
• Correlations between multiple data sources – reports, OMi, SHA
• Service Level Agreements
• Advanced automation
• Suitable for NOC
• Ticketing
• Predictive analysis
The DoITWise Connector UI – Health Dashboard
Indicators are showing the health of each component of the Connector
The Data FlowD
o I
T W
ise
Con
nect
orPulls the data
from NewRelic and converts it to suitable format for the BSM Connector
HP
BS
M
Con
nect
orHP BSM data
collector that forwards the collected data to HP BSM
HP
BS
M Stores all the collected data and provides multiple options for interactions with it – reports, dashboards, notifications, etc.
Data types
Topology
• The structure of the NewRelic monitored objects and their relationships represented in the RTSM(CMDB)
Metrics• Metric data is available in
various reports or for predictive analysis
Events
• Alerts (events) are forwarded to BSM event console and mapped to the corresponding Configuration Items
Topology
BSM RTSM
BSM Connector
New RelicMonitored objects –
Business applications, transactions or hosts
Pulls the topology periodically and
delivers it by using custom topology
scripts
CIs and relationships
Possible extensions• Operations Analytics (OpsA) – Big data analysis,
suitable for the full transaction data baselining
• Service Level Management (SLM) – enables creating Service Level Agreements based on metrics and events, following their calculations and breaches
• End User Management (EUM) – extends the real user experience provided by NewRelic for the Business Applications and Transactions by providing synthetic user experience