How to Use HealthyCity.org for Service Referral and

Direct Service Planning

Information + action for social change

Healthy City is a project of…

A public policy change organization rooted in the civil

rights movement

…is an information + action resource that unites rigorous research, community voices and innovative technologies

to solve the root causes of social inequity DIRECT TECHNICAL SUPPORT TO:

COMMUNITY ORGSFOUNDATIONSGOVERNMENT

COMMUNITY RESEARCH LAB

Training community groups to lead and sustain action-oriented research &

technology projects

ONLINE MAPPING TECHNOLOGYwww.HealthyCity.org

PartnersChildren’s Hospital Los AngelesAdvancement ProjectUSC School of Social Work 2-1-1 LA CountyUnited Ways of CaliforniaChildren NowCalifornia Pan-Ethnic Health NetworkElla Baker Center for Human RightsPrevention InstituteThe California EndowmentLegal Services of No. Cal.California Rural Legal AssistanceSacramento Housing AllianceUC Davis – Center for Regional ChangeCommunity Services Planning CouncilUnited Way Bay AreaSanta Clara Comm. Benefits CoalitionUrban Strategies CouncilSan Mateo Healthy Communities CollaborativeOakland Progressive Empowerment Network

Contra Costa Crisis CenterUnited Way of Fresno/2-1-12-1-1 San Diego2-1-1 Monterey County2-1-1 San BernardinoVolunteer Center of Riverside CountyUnited Way Bay Area/HelplinkCommunity Service Planning Council – 2-1-1 SacramentoUW Silicon Valley/Santa Clara Eden I & R – 211 AlamedaInterface Children Family Services – 2-1-1 VenturaVolunteer Center of Sonoma County

…to fuel social change and improve our communities

HealthyCity.orgWebsite

Service Provider

Case Manager

Policy Advocate

Funder

Community Organizer

Researcher

Who Uses HealthyCity.org?

Grant Writer

Question for Participants

What types of services do you include in your searches?

(Type it in the question section)

What’s on HealthyCity.org?

Oh, the Data You’ll See!

Types of Data on HealthyCity.org

Services & PointsSocial Services & NonprofitsHospitals and FQHCsPublic & Private SchoolsGrocery Stores & WIC VendorsAlcohol Outlets & Toxic SitesAnd much more…

Types of Data on HealthyCity.org

ThematicPopulation Characteristics Civic ParticipationEmployment, Income & PovertyHealth Conditions, Diseases,

Injuries and DeathsCrime & Public SafetyHousingAnd much more…

“Point” & “Thematic” Data

Today you will learn how to:

1. Help clients find services by searching the detailed health and human service database of 2-1-1s across the state.

2. Research information about your community to enhance program focus and planning.

3. Map data that you collect in order to see the distribution of your clients, members, facilities, or other organizations.

You can save and share anything you

create while logged in

GET STARTED!

1. Find a Service:

You’re a case manager in Fresno looking for food and shelter

options for a client. They live in ZIP code 93710

*ZIP code 93710

*Food & Shelter

*Food & Shelter

List the services ONLY within the

area you’ve selected

Browse through listings to look

at service details

You can get directions for

your client

SAVE this list for future reference EMAIL a link to

this list of services

PRINT list of services

The link takes you back to

yourinteractive list

You can alsoview services on a

map

Contact 2-1-1 to update

agency information

Resource Guides Available:Click on

• Service Categories

Time to share…

What types of services do you want to include in your search?

Let’s go live

Search for a Service

Can you find your agency on

HealthyCity.org?

Finding a Service

Questions?

2.Research information about your

community to enhance program focus and planning.

For example…Senator Liu’s Pathways Program

The Pathways program…• Serves low-income communities and the working poor, among whom women with children are disproportionately represented. Target populations also include veterans, seniors, and foster, homeless, and other at-risk youth.

• Includes: research on the community, networking & problem-solving conference, events, website for centralized information

2. a.Research information about your community to

enhance program focus and planning.

Where are the target populations (e.g. veterans, low-income families) located in

Senate District 21 (Carol Liu)?

Click on Change to select your geography

Click the +- buttons

to add community data to your map

Your first layer of data is listed here.

ACTION Recommend hosting a

“mini -event” for Veterans in this area

(or conducting outreach in this area)

2. b.Research information about your community

to enhance program focus and planning.

Where are employment assistance programs located in Senate District 21

(Carol Liu)?

ACTION Invite representatives from

employment agencies to work a table at the Fall

conference

Research information about your community to enhance program focus

and planning.

Questions?

3.Map data that you collect in order to

see the distribution of your clients, members, facilities, or

other organizations.

You’ll need to register for

or Log in to your account

For example…2-1-1 LA County

2-1-1 LA County Caller Data

In order to provide funders and other stakeholders with information about the number of residents that access the 2-1-1 helpline, and where these calls come from, 2-1-1 LA County uploaded their call center data.

Click on Upload a Dataset

Click the +- next to ANY

thematic/indicator data category

2-1-1 LA County Call Volume & Families in Poverty

2009

Mapping your own data

Questions?

Learn about our data sources

Help is Available:Click on

• Healthy City User Guide

or • FAQs

Thank You!