how to leverage your online presence to get more clients ... · your brand. determine your brand...

33
How to leverage your online presence to get more clients and better job offers WordCamp US 2019 Andrea Zoellner

Upload: others

Post on 04-Jul-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

How to leverage your online presence to get more clients and better job offers

WordCamp US 2019

Andrea Zoellner

Page 2: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

Hi,

I’m Andrea

Chief Content Creator atSiteGround

@andreazoellner

Page 3: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

andreazoellner.com/wcus2019

@andreazoellner

Page 4: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

If you’re not online, you don’t exist.

Page 5: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

Polishing your online presence

@andreazoellner

Page 6: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Headshots and business branding are outdated.

Common scenario:

Good

Solutions:

Find good lighting to snap a fresh picture and clean up any old logos and inconsistent branding.

Page 7: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Common scenario:

Great

Solutions:

Get a professional headshot and develop new branding that’s cohesive across all channels.

Headshots and business branding are outdated.

Page 8: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

Hide the dates on your posts so it’s not so obvious. If you’re more active on social media, embed your timeline to your site to show activity.

@andreazoellner

Your website’s last blog post was over a year ago.

Common scenario:

Good

Solutions:

Page 9: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Common scenario:

Great

Solutions:

Determine a sustainable content strategy and stick to it.

Your website’s last blog post was over a year ago.

Page 10: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

See if you can use a middle name, initial, or a different business name to set yourself apart.

@andreazoellner

You have a common name and people can’t find you.

Common scenario:

Good

Solutions:

Page 11: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

Claim your name on multiple channels. Have so much content online, your SEO is amazing and you’re easier to find.

@andreazoellner

Common scenario:

Great

Solutions:

You have a common name and people can’t find you.

Page 12: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

Pick a channel that’s for professional content and make it open. Pick a private one and lock it down.

@andreazoellner

You’re struggling to separate your personal and professional online presence.

Common scenario:

Good

Solutions:

Page 13: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

Sit down and think about how much YOU are part of your brand. Determine your brand tone, online persona, and boundaries for social media.

@andreazoellner

Common scenarios:

Great

Solutions:

You’re struggling to separate your personal and professional online presence.

Page 14: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

You just started a job that requires you to be active on social media.

Common scenarios:

Good

Solutions:

Clean up any public content like old photos and questionable posts.

Page 15: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

Sit down with your team to outline expectations. Were you hired to be you online or to be a voice for the company?

@andreazoellner

Common scenarios:

Great

Solutions:

You just started a job that requires you to be active on social media.

Page 16: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Update photos and work information everywhere.

Set your boundaries and update your privacy settings.

Delete things you don’t want found.

Check for broken links to and from your site.

Claim your name on social media.

Renew all your hosting and domains.

Checklist

Page 17: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Establishing your expertise

(and getting noticed)

Page 18: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

About page and contact information Work experience Samples or case studies Testimonials or references Blog, eBooks, videos and podcasts Links to social media

Your website

Page 19: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Industries represented: Nearly all

Good for: Writing posts/articles, sharing articles, commenting, participating in groups professional networks, starting and facilitating a group, getting endorsements, and recommendations.

LinkedIn

Page 20: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

TwitterIndustries represented: Particularly good for media, entertainment, and tech.

Good for: Sharing thoughts and articles, commenting, participating in live event coverage, and hosting AMA’s and Twitter Chats.

Page 21: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

FacebookIndustries represented: Good for media, retail, and reaching people in their downtime.

Good for: Sharing video Live or pre-recorded, creating groups, gathering testimonials, being reachable.

Page 22: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

InstagramIndustries represented: Fashion, media, retail, entertainment.

Good for: Sharing informative content on Stories and IGTV.

Page 23: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

YouTubeIndustries represented: Fashion, tech, DIY, media, entertainment, retail.

Good for: Sharing helpful and valuable content.

Page 24: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Forums and Q&A sitesIndustries represented: Nearly all

Good for: Establishing expertise and driving traffic to your site.

Page 25: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Podcast directoriesIndustries represented: Nearly all

Good for: Establishing expertise and driving traffic to your site.

Page 26: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Being engaging (and not annoying)

Page 27: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

Share challenges and lessons

@andreazoellner

Share your wins Yes, you should: But also:

Page 28: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Share the spotlight Give your opinion Yes, you should: But also:

Page 29: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Bring people together Play the leading role Yes, you should: But also:

Page 30: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Entertain Inform Yes, you should: But also:

Page 31: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Don’t become a catchphrase

Be specialized Yes, you should: But also:

Page 32: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

@andreazoellner

Don’t let it diminish your credibility

Be human and authentic

Yes, you should: But also:

Page 33: How to leverage your online presence to get more clients ... · your brand. Determine your brand tone, online persona, and boundaries for social media. @andreazoellner Common scenarios:

Thank you!@andreazoellner