how to fix the "profit problem" in your field service business

24
How to fix the “Profit Problem” In Your Field Service Business Presented by Service Autopilot™

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Page 1: How to Fix the "Profit Problem" in Your Field Service Business

How to fix the “Profit Problem” In Your Field Service BusinessPresented by Service Autopilot™

Page 2: How to Fix the "Profit Problem" in Your Field Service Business

Learn how to NOT waste 80% of your day!

“Do you feel like you're working 60 hours a week in your business

but not making any money?”

You are Not Alone…

Page 3: How to Fix the "Profit Problem" in Your Field Service Business

You wouldn't have started a

business UNLESSYou wanted to make money

from it.

Page 4: How to Fix the "Profit Problem" in Your Field Service Business

However most service businesses average around $50,000 a year…

and never grow beyond that.

Page 5: How to Fix the "Profit Problem" in Your Field Service Business

Which is why so many business

owners become frustrated and

Give Up on their business.

Page 6: How to Fix the "Profit Problem" in Your Field Service Business

If, however, you'd like to grow your business, there

are actions you can take to ensure your profits grow

each year.

Page 7: How to Fix the "Profit Problem" in Your Field Service Business

How to increase revenue to $1 million in only 5 years!

• Set goals that have a specific number and time frame, which will vary depending on your specific business.

• For example, grow the client list by 10 clients in the next 12 months.

#1: Set Goals

Page 8: How to Fix the "Profit Problem" in Your Field Service Business

Move on to the next goal as you achieve

each one, but continue working on the previous goals as well.

Page 9: How to Fix the "Profit Problem" in Your Field Service Business

Goals to work on (in order)

1. Add more clients (do this every year)2. Market your business (do this every year)—initially you will

have to figure out which channels work and which don't3. Upsell your existing clients (do this every year)—sell more

services to every one of your clients4. Hire employees—both office and on your service teams5. Educate yourself on how to improve your business—

• Where can you cut costs?• How do you find new customers?• How do find good employees?• How do you improve customer retention?

6. Get yourself out of the field if you haven't already. Focus on working on the business, not in the business

Page 10: How to Fix the "Profit Problem" in Your Field Service Business

2. Watch Your Non-billable TimeNon-billable time is hours that your field employees are not performing the actual work.

How nonbillable time causes you to throw profits away!

Page 11: How to Fix the "Profit Problem" in Your Field Service Business

• Time spent on paperwork in the field—if a team loses 15 minutes each customer filling out paperwork, that's non-billable time and it adds up fast!

• Time spent driving between —that's one reason route density is so important. If you can keep all your jobs for a day close together, you cut down on your driving time, and therefore your non-billable time.

Non-billable time

includes:

Page 12: How to Fix the "Profit Problem" in Your Field Service Business

See if you can automate

processes or find other ways to reduce non-billable time.

Page 13: How to Fix the "Profit Problem" in Your Field Service Business

Be aware of how long it takes to perform every job and how much

you're charging for it.

Why is this number so critical to success?

3. Watch your per-man-hour

rate

Page 14: How to Fix the "Profit Problem" in Your Field Service Business

Every service you offer should have a per-man-hour rate.

For example:• Cleaning a house—$45

per man hour• Mowing a lawn—$45

per man hour• Irrigation work—$75

per man hour

Page 15: How to Fix the "Profit Problem" in Your Field Service Business

It is critical that you keep a close

eye on whether or not you are

reaching the per-man-hour rate for

each job.

Page 16: How to Fix the "Profit Problem" in Your Field Service Business

If not, you will need to increase prices, cut services,

cut costs, or make other changes.

Page 17: How to Fix the "Profit Problem" in Your Field Service Business

4. Watch your financials carefullyYou should also be tracking your profit and

your own pay.

Why you should put profit FIRST in your business.

Page 18: How to Fix the "Profit Problem" in Your Field Service Business

Most businesses put revenue into one bank account and then

pay all bills out of that same account.

Page 19: How to Fix the "Profit Problem" in Your Field Service Business

Next thing you know there is no extra money to pay you or to set aside as profit.

Page 20: How to Fix the "Profit Problem" in Your Field Service Business

The solution is to set up separate bank accounts.

Put revenues into the accounts in the percentages as shown.

Owner's Pay (10%)

Operating Expenses

(70%)

Taxes (5%)

Profit (15%)

Page 21: How to Fix the "Profit Problem" in Your Field Service Business

Start off slow, however, putting only 1% of

income into the Profit account the first

month. The following month increase that by

another 1%.

Page 22: How to Fix the "Profit Problem" in Your Field Service Business

These actions are all proven methods that can help propel your service business

beyond the $50,000 level and into the million dollar level if you'll do the work.

Page 23: How to Fix the "Profit Problem" in Your Field Service Business

Service Autopilot offers software built specifically help service businesses grow.

Take a virtual tour today!

Page 24: How to Fix the "Profit Problem" in Your Field Service Business

Service Autopilot’s Academy helps you improve your business by putting you in touch with other business owners and

mentors that can also help you to grow.