how can a living lab facilitate research and accelerate innovation eunice 2010, 30 june 2010 thomas...
TRANSCRIPT
How can a Living Lab facilitate research and accelerate innovation
EUNICE 2010, 30 June 2010
Thomas JelleCEO Wireless TrondheimAssistant Professor Department of Telematics, NTNU
What is a “Living Lab”
Def. Living Lab: a new research paradigm integrating both• a user centred multidisciplinary research
approach• a user community driven innovation
Keywords• Open innovation• User driven innovation
Technology andInfrastructure Organisation
Living LabExpertise
Pilot USERS Community
MethodologyLivinglabbing
services
Customers
Livinglabbingprojects
Co-developmentwith users
OUDI Awareness& culture
Serviceconcept
Service Concept for Livinglabbing
Wireless Trondheim Living Lab - background
Create a world-class incubator laboratory for research and development within wireless technologies, products and services
Make Trondheim and NTNU more attractive to students, researchers and technology-based businesses
Cooperation between private and public partners
Wireless Trondheim Living Lab
Cooperation between NTNU and Wireless Trondheim, that consist of 3 parts• Service research and development lab
• Test of services in controlled environment with invited users
• Tools and framework to perform research and tests
• Street and Roof Lab (ITS Test Site Norway)• Wireless Trondheim Live Network
Street laboratory /ITS Test site
Uninett’07
1
2
34
65
8
9
7
11
10
12
0
13Uninett’07
• 15 street stations along the main road to the city (E6) including• Large cabinets• Fiber connection• Antenna masts• Power• GPS• Industrial PCs (CVIS ver.)
• Unique test field in Europe
Fiber to the Roof – FTTR and Gigabit to the wall
Unlimited backhaul capabilities for testing of new radio technologies on The best spots in Trondheim
FTTR (5 loc)
Ethernet to the walls (50 loc)
Antenna masts
Climate chambers
Power/PoE
Wireless Trondheim Live NetworkCitywide laboratory with real users in real environment
Wi-Fi infrastructure covering downtown of Trondheim – 130 access points
• Coverage in Trondheim city's buildings (around 350 access points)
Geographical location information on every user and equipment with Wi-Fi
High capacity network• 10-40 Mbit/s throughput for each AP• Fiber or radio backhaul
Mobility
Around 4000 unique users a month• consisting of early adopters- young
people and students – free access
Wireless Trondheim Living Lab a playground for R&D
- Sounds cool!
- Does it work???
CVIS EU IP 6FP - CVIS COMM Equipment
Uninett’07
1
2
34
65
8
9
7
11
10
12
0
13
Cooperative Vehicle-Infrastructure System (CVIS)
CCTV for the Police – Mobile WiMAX vs Wi-Fi
Gunnerus-bibliokteketMobile WiMAX
Technology
Sectorcapacity
Radius in city centers
Cost pr cell – upgrade 3G
Cost pr cell – new LTE site
LTE ~50 Mbit/s
250 m 80.000 € 175.000 €
Wi-Fi ~22 Mbit/s
75 m 6.000 € 6.000 €
Friend Radar
Friend Radar
Tested among 24 pupils in the upper secondary school on the iTouch
Not a success• Limited use, not because of the service itself but because
of lack of coverage where the pupils spent their time• 3 users found it very useful(!)
Lesson learned• the service have to work everywhere if not the users
won’t use it• Usability more important than privacy
Sky ID
A solution for authenticating guests/unknown users in wireless networks (WLAN)
Background • Today guest users are often not authenticated (open networks, common
username or password)• EUs Data Retention Directive state that networks owner must have control
on who is using their network
Sky ID is developed to use peoples existing IDs for authentication e.g cell phone number
Delivered as a Software as a Service on top of any WLAN without need for resources for administration, support or maintenance for the network owner
Sky ID
Sky ID
Solution tested on 100.000 users
Feedback used to optimize user experience and reduce support• Systematic work to identify and reduce cause
of faults – categories of 0,1 – 0,01 %
Commercialised through Sky Labs ltd, currently implemented at 10 customers with thousands of users
QoE in Wireless Networks
How is the user experiencing my network?
Network status is ok, but the user is complaining…
Today’s systems for monitoring infrastructure status doesn’t include the end user
Solution? Adding sensors simulating demanding users
Sensors constantly checking• Bandwidth, latency, client assosiation, client authentication, DHCP,
DNS
• Sensors monitoring, documenting and reporting end user experience
QoE in Wireless Networks
Cityguide
Started as a historical city guide
http://www.trondheimsbilder.no/byvandring/
City & Campusguide
Finding resources and places on Campus or in the City using location information
Energy saving
LILAN, Trans-National Living Lab Pilot• Iceland, Norway, Denmark, Sweden & Lithuania
Proposed pilot: Smart Grid• Industry partners including SIMENS and SMART
CITY program
Smart Grid - problem
Smart Grid – solution 1
Smart Grid - solution 2
Wireless Trondheim Living Lab - results
Activity last 3 years• Projects involving 250+ Master students and
PhDs• R&D projects local, national and international
• Total budgets of over 20 mill €
• Increased innovation and cooperation between private and public sector - 10+ projects involving the municipalities of Trondheim
• Several projects with promising results• 2 new companies established
Leasons learned
Including users - find bottlenecks early in the project
Increased influx of ideas and resources by involving users
Feedback from users have identified new challenges and new research topics
Feedback from users important for evaluating GO/NO-GO
Summary: Accelerate innovation, reduce risk, feedback for R&D
More information…
www.wirelesstrondheim.no
http://research.idi.ntnu.no/trimaks