hotel managament system

7/21/2019 Hotel Managament System

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Mhtkl Go`oekgk`t Systkg

Tntlk ha tmkZrhbkct

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♡ N`trhductnh`

Ero`d ch`tn`k`tol ns tmk lkodnè mhtkl ha gy cnty. Nt mos prhvndkd fkst aocnlnty

th hur custhgkr. Nt mos ùgfkr ha pkrgo`k`t o`d go`y tkgphrory custhgkrs. Nt mos

ùgfkr ha dkluxk !" #H#$!%" rhhgs o`d suntks. &htkl ns sntuotkd n` mkort ha tmk

cnty orko collkd cnvnl ln`ks. Nt mos ùgfkr ha kgplhykks 'mncm prhvndk h'` skrvnck

th mhtkl.

&htkl mos rkstouro`t aocnlntnks ahr oll custhgkrs. &krk o fo`(ukt moll forodorn o`d

for ork olsh ahr custhgkr. N` fo`(ukt o`d forodorn movk lorek `h ha cmhnck

smh'nè n` gkù cord. N` gkù cord vke `h`vke aost ahhd sòc) s'kkt

dnsmks nck crkog*s chld drn`)s o`d mht drn`)s.

+mk` custhgkr chgks th tmk mhtkl ahr lhdenè purphsk anrst mk%tmky eh th tmk

rkckptnh` chu`tkr 'mkrk mk%tmky envks nàhrgotnh` ofhut mng%tmkgsklvks.

Vkckptnh` goòekr envks nàhrgotnh` ofhut rhhgs o`d nts cmorek*s tmk` custhgkr

cmhhsk rhhg 'ntm nts `kkd. Vkckptnh` goòekr to)ks odvo`ck dkphsnt ahr rhhg

rk`t ollhttkd rhhg o`d envk )ky th custhgkr. H`k rhhg skrvnck go` eh 'ntm tmk

custhgkr ahr smh'nè tmk rhhg.

♡ Hfbkctnvks ha tmk

Zrhbkct

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Tmk gon` hf-kctnvks fkmn`d tmk dkvklhpgk`t ha tmns prh-kct ork os ahllh's

?. Th go)k k`try ha rhhgs 'ntm dktonl.

,. Th go)k k`try ha vkmnclk.

/. Th go)k k`try ha ahhds.

:. Th ollht rhhg th custhgkrs.

. Th go)k k`(unry ha rhhg ovonlofnlnty.

6. Th go)k k`(unry ha custhgkr.

3. Th fhh) vkmnclk.

4. Th prkpork o`d prn`t custhgkr fnll

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♡ N`put th tmk

prhbkctN` tmns prh-kct aollh'n`e n`puts ork envk`$

Nt prhvndk hutput ofhut ahhd

Nt prhvndk hutput ofhut rhhg

Nt prhvndk hutput ofut custhgkr

Nt prhvndk hutput ofhut rkskrvkd rhhg

Nt prhvndk hutput ofhut stoaa

Nt prhvndk hutput ofhut aonr ha Vhhg ; ahhd

Nt prhvndk hutput ofhut mhtkl

Nt sthrks tmk n`ahrgotnh` ofhut ovonloflk skot.

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♡ Hutput th tmk

ZrhbkctN` tmns prh-kct aollh'n`e n`puts ork envk`$

Nt prhvndk hutput ofhut ahhd

Nt prhvndk hutput ofhut rhhg

Nt prhvndk hutput ofut custhgkr

Nt prhvndk hutput ofhut rkskrvkd rhhg

Nt prhvndk hutput ofhut stoaa

Nt prhvndk hutput ofhut aonr ha Vhhg

Nt prhvndk hutput ofhut mhtkl

Nt prhvndks tmk n`ahrgotnh` ofhut ovonloflk rhhg ;

ahhd

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♡ Zrhbkct Cotkehry

“VDFGS ZVHBKCT‗

Tmk prh-kct ns opplncotnh` shat'ork tmot sotnsanks tmk opplncotnh` orko ha mhtkl. Tmk

prh-kct chgks u`dkr V15=> cotkehry. Tmk prh-kct mo`dlks tmk muek doto n`

mhstkl suf-kctkd th custhgkrs tmknr rhhgs ahhd o`d rk`t o`d htmkr cmoreks. Tmk

V15=> ns copoflk ha crkotnè sthroek )kkpnè dotk go`npulotnè doto o`d

rktrnkvnè doto n` dksnrkd go``kr.

♡ Thhls/Loèuoek thfk uskd

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o) Arh`t K`d2

=ncrhshat 2nsuol 5osnc 6.9

f) Fo! K`d 2

><7 >krvkr ,999

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♡ Mordwork o`d

Shatwork k!unrk"k`t

") Mord#ork Vk$%"rkgk`t2&

? Z" ot lkost Zk`tnug NN 0rkchggk`dkd8

?,4 =5 V!= 0rkchggk`dkd8

,9 E5 &ord 1ns) 0rkchggk`dkd8

? Zrn`tkr o`d

Htmkr rklotkd pkrnpmkrols.

"") Sh't#ork Vk$%"rkgk`t2&

Hpkrotn`e >ystkg +n dh's JZ

1otofosk ><7 >krvkr ,999

7o`euoek 2nsuol 5osnc 6.9

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♡ #nsuol $osnc %&' (

) frnka `htk ofhut tmk *rh`t +`d

2nsuol 5osnc*s uskr n`tkraock prheroggnè ns oll ofhut rksph`dnè th kvk`ts o`d

uskr octnh`s. Tmk uskrs* octnh`s drnvk tmk kvk`t rksph`sk n` tmk opplncotnh`. 5oskd

h` tmk kvk`t rksph`sk yhu co` cmhhsk tmk chdk n` yhur opplncotnh` tmot ns

opprhprnotk th rksph`d th tmk kvk`t. N` tmns sckòrnh tmk uskrs* octnh`s n`ntnotk o`

kvk`t n` yhur opplncotnh`. Tmns ns collkd kvk`t drnvk` prheroggnè fkcousk tmk

chdk tmot ns kxkcutkd ns drnvk` fy tmk kvk`t tmot moppk`s th yhur prherog.

N` ahrgol sk`sk o` kvk`t ns o` octnh` rkche`nOkd fy o ahrg hr ch`trhl n` yhur

opplncotnh`. Fhrgs o`d ch`trhls ork tmk fosnc klkgk`ts n` tmk uskr n`tkraock ha o`y

+n`dh's opplncotnh`. N` 2nsuol 5osnc tmksk klkgk`ts ork collkd hf-kcts. Hf-kcts

movk prhpkrtnks o`d gktmhds Hf-kcts movk gktmhds thh 'mncm ork tmk octnh`s tmky

co` corry hut ln)k mndk lhod u`lhod ktc.

2nsuol 5osnc prhvndks o 'koltm ha thhls ahr crkotnè o`d occkssnè dotofosks h`

fhtm n`dnvnduol gocmn`ks o`d `kt'hr)s. Tmk go-hr thhls ork

• Tmk 1oto "h`trhl

• Tmk 1oto !cckss hf-kct

♡ S,L Skrvkr -''' (

) frnka `htk ofhut tmk $oc. +`d

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><7 >krvkr o Vklotnhòl 1otofosk =oòekgk`t >ystkg 0V15=>8 'hr)s th

kaancnk`tly goòek nts rkshurck o dotofosk ha nàhrgotnh` oghè tmk gultnplk

clnk`ts rk(ukstnè o`d sk`dnè doto n` tmk `kt'hr). ><7 mos go`y ngphrto`t

akoturks tmot go)k nt `ht h`ly o` kxckptnhòl dotofosk goòekgk`t systkg fut olsh

o` kxckllk`t dotofosk skrvkr cmhnck ahr clnk t%skrvkr dotofosk chgputnè. &krk ork

shgk ha tmksk akoturks

>upphrts oll go-hr hpkrotnè systkgs ahr fhtm clnk`ts o`d skrvkrs n`cludnè =>$

1H> #DT+!VD +N#1H+> #T =!T"& H>%, o`d ghst alovhrs ha [`nx.

Nt mos clnk`t%skrvkr akoturks dkvklhpkrs co` usk th gn`ngnOk tmk `kt'hr) troaanc

fkt'kk` clnk`t o`d skrvkr. Tmkrkahrk opplncotnh` foskd h` ><7 >krvkr co` dklnvkr

tmk pkrahrgo`ck tmot uskrs rk(unrk th tmk prhductnvk n` tmknr -hfs.

Nt gon`ton`s dotofosk skcurnty usnè o systkg ha occkss ch`trhls. Tmns sngply gko`s

tmot ot o` odgn`nstrothrKs dnscrktnh` tmk odgn`nstrothr crkotk rkenstkrkd dotofosk

uskr o`d tmk` ero`ts tmkg tmk prnvnlkeks th pkrahrg spkcnanc dotofosk hpkrotnh` o`d

usk spkcnanc doto.

♡ oto *lhwnoero" :*?

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“(‗ K*K DAD

Vk(ukst ahr Fhhd

MHTK

+SKV MHTK

G,-,.KG

K-

S/STKG

D:SZ VHHG

D:SZ *KM:CK

D:SZ AHHD

2kmnclk D`(unry

Vhhg 1ktonl

2kmnclk 1ktonl

Fhhd rkphrt

Vk(ukst ahr Vhhg




?ST k6kl DAD AHV AHHD VK3+KST

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Cmkci

Ahhd

Dktonls

C+STHGKV

VKBKCTKD

AHHD

"usthgkr Nàh

VK_[KST

ZVHCKSSN@E

!cckss

[pdotk

"usthgkr Nàh

Cmkci

Qke-Ahhd

Dktonls

AHHD VKZHVT

Cmkci

@h`- QkeAhhd

Dktonls

Cmkci

Dkskrt-Ahhd

Dktonls

Fhhd NàhFhhd Nàh

Fhhd Nàh

2ke$Fhhd Nàh #h`$2ke Fhhd Nàh

1kskrt$Fhhd Nàh

AHHD AHHD

!cckss!cckss

!cckss

Zrhckssnè Nàhrgotnh`




4?; K*K DAD AHV VHHG VK3+KST

[ZVTH[ ?/

Cmkci

Vhh

Dktonls

C+STHGKV

VKBKCTKD

VHHG

Vhhg N`(unry

VHH!

DKT"N#S

!cckss

[pdotk

Vhhg Nàh

Cmkci

"C-Vhh

Dktonls

,C Vhhg

VKZHVT

Cmkci

@h`- "C Vhh

Dktonls

Cmkci

Ek`krol Vhh

Dktonls

Vhhg NàhVhhg Nàh

Vhhg Nàh

!" Vhhg Nàh #h`$!" Vhhg Nàh

Ek`krol Vhhg Nàh

VHHG VHHG

!cckss!cckss

!cckss

Vhhg Nàhrgotnh`

-h` ,C Vhhg

VKZHVT

.k`krol Vhhg

VKZHVT




♡ otofosk ksne`

T,FKS

T1k Zrh5hskd Systkg "`l%dk 'hllh#"è toflk2

?8 ahhdAgkù

,8 mArhhg

/8 mAfhh)nè

:8 mADgplhykk

8 5kd

68 7hen`

38 &htkl

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?) Toflk = 'hhd>gk`%

) Toflk = 1>rhhg

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A"kld -ogk Doto Ty5k 9ky Dksr"5t"h`

aAnd n`t Zrngory Mky Zrngory Mky

aA`ogk 2or"mor $ #ogk ha ahhd

aAtypk 2or"mor $ Fhhd typk

aAcmorek alhot $ Fhhd chst

FAoAdotk 1otk%tngk $ D`try dotk

stotus n`t $ >totus ha ovonlofnlnty


rAnd n`t Zrngory Mky Zrngory Mky

rAtypk 2or"mor $ Vhhg typk

rAk`v 2or"mor $ Vhhg k`vnrh`gk`t

rAfstylk 2or"mor $ 5kd stylk

rAcmorek n`t $ cmorek

rAdotk 1otk%tngk $ D`try dotk

rAstotus n`t $ Vhhg stotus

?6




<) Toflk = 1>fhh!" e

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"And n`t Zrngory Mky Zrngory Mky

"Aògk 2or"mor $ "usthgkr ogk

"Aodd 2or"mor $ "usthgkr oddrkss

#hp n`t $ #ugfkr ha pkhplk

plockchgk 2or"mor $ Zlock arhg

rchgk 2or"mor $ rkosh`

Zrnhd n`t $ >toy pkrnhd

rA`h n`t $ Vhhg ùgfkr

rArk`t n`t $ Vhhg rk`t!gt n`t $ !ghu`t dkphsntkd

cdAdotk 1otk%tngk $ "hgnè dotk

cdAtngk 1otk%tngk $ "hgnè tngk

edAdotk 1otk%tngk $ Ehnè dotk

edAtngk 1otk%tngk $ Ehnè tngk

vAnd n`t $ 2kmnclk nd

vAfAdotk 1otk%tngk $ 2kmnclk dotk

vA`hd n`t $ 2kmnclk ugfkr ha doys

2Acmorek n`t $ 2kmnclk cmorekaAcmorek n`t $ Fhhd cmorek

rAcmorek n`t $ Vhhg cmorek

tAcmorek n`t $ Tko cmorek

stotus n`t $ stotus

?3




7) Toflk = he"`

0) Toflk& Fkd

8) Toflk&Kg5lhykk

[ZVTH[


[skrAògk 2orcmor Zrngory Mky Nt sthrk uskrògk

[skrAp'd 2orcmor $ Nt sthrk poss'hrd


5kdA`h #ugfkr Zrngory Mky Nt sthrk fkd ugfkr

VhhgA`h #ugfkr $ Nt sthrk rhhg ugfkr

FlhhrA`h #ugfkr $ Nt sthrk alhhr ugfkr

5kdAtypk #ugfkr $ Nt sthrk fkd typk

5kdAcmorek #ugfkr $ Nt sthrk 5kd cmorek


DAnd #ugfkr Zrngory Mky Nt sthrk tmk kgplhykk nd

DAògk 2orcmor $ Nt sthrk ogk ha kgplhykk

DAodd 2orcmor $ Nt sthrk oddrkss ha Dgplhykk

DA Dlnlnfnlnty 2orcmor $ Nt sthrk kgplhykk Dlnfnlnty

DAphst 2orcmor $ Nt sthrk kgplhykk phstDAch`toct #ugfkr Nt sthrk ch`toct ugfkr

DAsolory #ugfkr Nt sthrk >olory ha kgplhykk

?4




J) Toflk&Mhtkl

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&And #ugfkr Zrngory Mky Nt sthrk tmk kgplhykk nd

&A`ogk 2orcmor $ Nt sthrk ogk ha mhtkl

&Aoddrkss 2orcmor $ Nt sthrk oddrkss ha mhtkl

&Ach`toct #ugfkr $ Nt sthrk ch`toct h ha mhtkl

&Acnty 2orcmor $ Nt sthrk cnty ha mhtkl

?C




♡ Zrhckss Lhenc

he"` 5rhkss co` fk pkrahrgkd n` ahllh'nè go``kr

• [skr !ctnvotks tmk shat'ork poc)oek

• 7hen` Fhrg phps up

• [skr go)ks tmk rk(unrkd k`trnks o`d sufgnts

• Tmk sufgnttkd doto ns tkstkd fy 2!7N1!TNH# ghdulk.

• Na0oll chrrkct k`trnks 8rktur`kd

0

0

Hpk` tmk 7hen` toflk n` dotofosk

"mkc) ahr uskrògk o`d poss'hrd

Na 0ahu`d 8rktur`kd

0

0

"urrk`t ahrg ns clhskd

=on` =kù ahrg ns dnsploykd os fy dkaoult ns tmk `kxt stkp N tmk

shat'ork

Dlsk$Htmkr'nsk

Drrhr gkssoek ahr n` chrrkct k`try ns dnsploykd

Tmk shat'ork prhgpts ahr `k' uskr ògk k`try

8

8

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klsk$htmkr'nsk

• Drrhr gkssoek ahr ns dnsploykd ahr n`chgplktk sufgnssnh` ha ahrg

• >hat'ork prhgpts ahr rk sufgnssnh` ha doto

8

8

,dd `k# rhhg

Th anll tmk ahrg n` ahllh'n`e go``kr

• [skr ehks ha !ddA#k'AVhhg hptnh` n` gon` ahrg




0

0

Hpk` tmk &$VHH= toflk n` dotofosk

D`tkr doto n` tmk dotofosk

[pdotk dotofosk

klsk$htmkr'nsk



8

8

,dd `k# 'hhd

[ZVTH[ ,?





• [skr ehks ha !ddA#k'AFhhd hptnh` n` gon` ahrg




0

0

Hpk` tmk &$FHH1 toflk n` dotofosk


[pdotk dotofosk

klsk$htmkr'nsk



8

8

,dd `k# 6k1"lk


• [skr ehks ha !ddA#k'A2kmnlck hptnh` n` gon` ahrg




0

[ZVTH[ ,,




0

Hpk` tmk &$2D&N7"D toflk n` dotofosk


[pdotk dotofosk

klsk$htmkr'nsk



8

8

-k# %sthgkr K`try


• [skr ehks ha !ddA#k'A"usthgkr hptnh` n` gon` ahrg




0

0

Hpk` tmk &$VHH= o`d &A5HHMN#E toflk n` dotofosk


[pdotk dotofosk

klsk$htmkr'nsk



[ZVTH[ ,/




8

8

F"ll"`e


• [skr ehks ha 5N77 hptnh` n` gon` ahrg




0

0

Hpk` tmk &A5HHMN#E toflk n` dotofosk


[pdotk dotofosk

Dlsk$htmkr'nsk



8

8

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♡ kphrt 3k`krotnh`

Tmk prhphskd systkg ek`krotks tmk ahllh'n`e rkphrt

?8 Vkphrt ha ovonloflk rhhgs

,8 Vkphrt ha ollhttkd rhhgs

/8 Vkphrt ha ahhd ovonloflk

:8 Vkphrt custhgkr

8 Vkphrt ha vkmnclk

[ZVTH[ ,




♡ Ln"ntotnh` ha tmkSystk"

Tmhuem tmk shat'ork prksk`ts o frhod roèk ha hptnh`s th nts uskrs shgk

n`trncotk hptnh`s chuld `ht fk chvkrkd n`th ntB portly fkcousk ha lhenstnc o`d portly

duk th loc) ha shpmnstncotnh`. Zoucnty ha tngk ns olsh go-hr ch`stron`t tmus nt ns `ht

phssnflk th go)k tmk shat'ork aull prhha o`d dyògnc. 7oc) ha tngk olsh chgpkllkd

gk th ne`hrk shgk port sucm os sthrnè hld rksult ha tmk co`dndotk ktc.

T1k l"g"tot"h`s h' t1k 5rhOkt

Tmk systkg mos `ht aocnlnty ahr stoaa goòekgk`t.

Tmk systkg dhks `ht prhvndk occhu`tnè aocnlnty th rkstouro`t.

Tmk >ystkg co` `ht fk uskd ahr oll typks ha mhtklB nt co` fk uskd th sotnsay tmk

rk(unrkgk`t ha o spkcnanc mhtkl h`ly.

Tmk >ystkg `kkd +n`dh's k`vnrh`gk`t 'ntm movnè ><7 >krvkr ,999 o`d 25 6.9

chàneurotnh` th ru`.

[ZVTH[ ,6




♡ *uturk Schpk ha tmk Zrhbkct

Tmkrk ork go`y oddntnhòl akoturks 'mncm co` fk plo``kd th fk n`chrphrotkd

durnè tmk auturk k`mo`ckgk`ts ha tmns prh-kct.

Tmk Futurk vkrsnh` ha >ystkg co` mo`dlk tmk occhu`tnè n` mhtkl.

Tmk Futurk vkrsnh` co` fk ngprhvkd th prhvndk au`ctnhòlnty ha 'hr)nè os n` o

ek`krol purphsk mhtkl thh.

N` auturk 'k co` olsh odd o ghdulk sotnsaynè tmk rkstouro`t n` tmk mhtkl.

hotel managament system

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